We are seeking a skilled and proactive Network Maintenance Engineer to provide comprehensive support for multiple customer network environments. This role involves maintaining and troubleshooting a wide range of network devices, including routers, switches, access points (APs), Wireless LAN Controllers (WLCs), Cisco Identity Services Engine (ISE), as well as supporting Windows servers and laptops. The ideal candidate will have a strong background in helpdesk support, network and system maintenance, with a customer-focused and solution-oriented mindset.

Key Responsibilities:

• Helpdesk and Troubleshooting:
  • Act as the primary point of contact for support requests across multiple customer environments.
  • Investigate and resolve network and system-related issues, such as connectivity problems, faulty devices, or server issues.
  • Provide laptop and Windows server support, addressing common problems like login failures, configuration errors, and hardware issues.
  • Simulate customer environments to replicate and diagnose complex issues.
  • Document resolutions and create knowledge-based articles for future use.
  • Stay updated on changes across all supported customer environments.
• Maintenance and Change Request:
  • Replace or repair faulty network and system equipment, such as access points, switches, and laptops.
  • Implement minor network and system configuration changes, including enabling switch ports, changing VLANs, onboarding new devices to Cisco ISE, or updating Windows server configurations.
  • Firmware and OS patching for network and system equipment.
  • Ensure all network and system devices are operating optimally and securely.
• 24x7 Standby and Incident Response:
  • Participate in a 24x7 standby rotation with a duty phone for handling urgent incidents.
  • Respond promptly to calls and emails, diagnosing and resolving issues to restore normal operations.
  • Manage multiple incidents simultaneously, ensuring effective communication and resolution for all customers.
• Testing and Collaboration:
  • Test product updates, patches, and integrations to ensure compatibility and stability.
  • Collaborate with internal teams and external vendors to resolve complex issues.
• Documentation:
  • Maintain detailed and accurate documentation of network configurations, system setups, incident responses, and maintenance procedures.
  • Ensure all team members have access to up-to-date customer system information.

Required Qualifications:

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience: Minimum of 1 year of experience as a maintenance engineer, with a focus on maintenance of enterprise environments, preferably in customer-facing roles.

Technical Skills:

• Proficiency in working with various network products, including Cisco, Juniper, Alcatel, and Aruba.
• Strong expertise in maintaining and troubleshooting network components such as routers, switches, APs, WLCs, and Cisco ISE.
• Experience in supporting Windows servers and laptops, including hardware and software troubleshooting.
• Familiarity with common system administration tasks like user account management, group policies, and server configuration.
• Ability to simulate customer environments for diagnostic purposes.
• Excellent communication and problem-solving skills with a customer-centric approach.
• Detail-oriented with the ability to manage multiple tasks simultaneously

Preferred Qualifications:

• Certifications in networking related technologies.
• Experience in a maintenance-focused role serving multiple external customers.

Soft Skills:

• Strong problem-solving and analytical skills.
• Excellent communication and customer service abilities.
• Ability to work under pressure and manage critical incidents effectively.
• Detail-oriented with a commitment to maintaining high standards of network and system reliability.

Key Responsibilities

1. Customer Interaction and Service Delivery: Engage with customers face-to-face to process transactions such as money transfers and other services.
   Accurately verify and input customer information into the company’s systems, ensuring data accuracy and confidentiality.
   Provide courteous and professional assistance to customers, addressing inquiries regarding services, processes, and company policies.
   
2. Problem Resolution and Escalation: Identify customer issues, complaints, or challenges during service interactions and propose effective solutions.
   Escalate unresolved matters to the management team when necessary, ensuring timely resolution.
   
3. Cash Handling and Reconciliation: Balance the cash register accurately at the end of each shift.
   Prepare daily transaction reports and organize cash for bank deposits.
   
4. Administrative Duties: Maintain comprehensive and accurate transaction records.
   Stay updated on company products, services, policies, and procedures.
   Perform other tasks as assigned by colleagues or supervisors.
   
5. Operational Flexibility: Adapt to flexible work schedules, including weekends and public holidays, as required.
   

Skills and Qualifications

• Language Proficiency: Proficient in Burmese language to coordinate and communicate with customers and directors. Ability to speak English, Mandarin.
• Customer Service Excellence: Proven ability to interact professionally and effectively with customers.
• Attention to Detail: Strong ability to verify and input accurate data.
• Problem-Solving: Capacity to identify and address issues with a proactive and solution-oriented approach.
• Basic Computer Proficiency: Familiarity with MS Office tools, particularly Word and Excel.
• Cash Handling Experience: Prior experience in handling cash transactions and reconciling accounts is highly preferred.

Preferred Attributes

• Strong interpersonal and communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Willingness to learn and adapt to new processes and systems.
• A customer-focused mindset with a positive attitude.

Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorisation
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Requirements and skills

• Hands-on experience with cash register and ordering information system
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organisational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Must work on weekends/PH.
• Able to work night shift

About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (700+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No. 1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/.

Role Description

We are looking for a self-starting, cheerful, client-centric, and helpful individual to join our team. The Customer Service Executives assist our team of Real Estate Consultants by answering inbound enquiries, qualifying buyers, and coordinating viewings. You will need to be fast, organised, and meticulous when sharing and collecting information from potential buyers. If you have the ability to always smile and strive to make our clients happy, then we want you.

Duties & Responsibilities

• Handle inbound/outbound enquiries from various channels (WhatsApp, SMS, in-house messaging systems, and Phone calls)
• Search for information within our CRM to deliver accurate answers to questions from potential buyers whilst entering any new data into the listings to enrich the information
• Qualify potential buyers expressing interest in Propseller listings
• Coordinate and (re)schedule property viewings for buyers against the schedule of the assigned Real Estate Consultants / internal teams to meet team targets and maximise sales opportunities for each call/enquiry
• Track and update your team tasks and activities through our in-house tech platform
• Produce regular reports and conduct improvement-sharing sessions
• Support ad-hoc tasks and projects from time to time.

Ideal Candidate

You have at least 6 months of working experience, ideally in the customer service field. You are an excellent communicator with a pleasant attitude who takes ownership in answering enquiries and helping customers get the smooth and optimal viewing experience they deserve with us.

Requirements

• Diploma or equivalent;
• Experience in customer service/sales support/call center would be beneficial
• Must be fluent in written and spoken English as the role requires the candidate to answer enquiries via online chatroom or phone
• Proficient in Google Suite / MS Office and with computers in general
• Able to work 5 days a week (including public holidays and weekends) with 2 fixed off days per week, rotation between 9am-6pm and 12pm-9pm shifts
• Organised and able to multi-task: You are skilled at managing your time, priorities, tasks, and getting things done fast, even when things can be chaotic
• Attention to detail: You have meticulous attention to detail and know how to review your work to produce quality and deliver fast
• Client-centric: You enjoy spending time with people and take pride in making Propseller clients successful; being polite and committed to all tasks
• Agility: You can think on your feet and a roll-up-your-sleeves doer. You see a problem, arrive at a solution quickly, and know what it takes to get things done.
• Achievement-oriented: You are a highly-driven individual and enjoy the thrill of outperforming expectations.

You Get

• Central office: WeWork office near Lavender, Bendemeer, and Farrer Park MRT
• Swimming pool and gym access: access to our office swimming pool and gym
• Cutting-edge equipment: MacBook Pro, Jabra headset, fully integrated CRM, and more
• Quarterly town halls: Quarterly town halls including company-wide physical gatherings
• Team lunch budget: Quarter budget for team bonding lunches or dinners
• Bi-annual performance and salary reviews: giving all the opportunity to progress fast
• Corporate health insurance: with HSBC Life, including hospitalisation, general practitioners, TCMs, specialists and dental consultations.
• 100 amazing “Professional fire makers” as colleagues: Experience a fast-paced, innovative tech startup culture, collaborating with a team of talented and upbeat "Sunshine" colleagues who bring positivity and energy to work every day
• Impact: Opportunity to make an impact by guiding people through one of life’s biggest financial decisions, buying or selling a home.

Recruiting Process

Ideal length: 1 week

If your application is selected:

Part 1 - Online (2 hours)

• 30 min – Introductory Call with Talent Acquisition Associate
• 20 min - Online Test
• 1 hr – Meeting with our Head of Success & Service and People & Culture Director
• Reference checks

Part 2 - In person (1 full day, weekday/weekend)

• Day-in-the-life with training and job simulation (stipend provided)
• Meet with CPO

Compensation

• On-target earnings of $2,800 to $3,100 / month (90% base, 10% variable)
• Uncapped performance-based bonus
• Stock options

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

5 days, 9am- 6pm, may need to support short term night work

Salary: $2700- $3800

Address: Woodlands

Job scope:

• Perform equipment on-site installation, diagnosing, troubleshooting, servicing, and repairing
• Perform equipment continuous improvement programmes, preventive maintenance, modifications and repairing works
• Serves as company contact point with customer on technical matters
• Attends to customers complaints and provides timely solutions
• Other ad hoc duties

Requirements:

• Diploma/ Degree in Mechanical/ Mechatronic Engineering or related discipline
• Experience in semiconductor industry is required
• Prior experience in cleanroom fabrication is a must

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• 5 days work week with staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description :

• To assist guests with check-ins & check-outs.
• To process payments & documentations.
• To provide necessary assistance to ensure guests' satisfaction.
• To answer all calls & to assist accordingly.
• ·To fulfill any other duties as assigned to him/her.

Requirements:

• Singaporeans & PRs only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Minimum GCE ‘O’ Level or equivalent.
• Knowledge in Opera PMS is preferred
• Good communication skills (written and oral)
• Proficient with Microsoft Office applications
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 8 Feb 2025.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Position Overview:

We are looking for a proactive and dynamic Application Support Analyst to join our team. The ideal candidate will have at least 2 year of experience in application support, a strong understanding of Unix commands, Shell scripting, and SQL queries. You will be responsible for monitoring alerts, addressing incident tickets, and ensuring production systems run smoothly.

Responsibilities:

• Monitor application and infrastructure alerts to ensure smooth operation.
• Recommend and implement solutions to prevent and resolve production issues.
• Take ownership of incident tickets, ensuring timely responses and resolutions.
• Close open incident tickets in accordance with service level agreements (SLAs).

Requirements:

• Minimum 2 year of experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Knowledge of Job scheduling, Kafka, and ActiveMQ is a plus.
• Exposure to the banking industry is advantageous.
• Strong team player with excellent interpersonal and communication skills.
• Ownership-oriented with a commitment to meeting SLAs and delivering high-quality work.
• A dynamic individual with a strong desire to learn and grow.

Job Description

• Establishing, implementing and maintaining credit control policies and ensuring daily internal controls are in place
• Ensure that debt collection is conducted in a professional manner and in accordance with hospital’s procedures
• Lead in AR review meetings with stakeholders to resolve billing disputes
• Monitor onward collections of proposed payment plans
• Liaise with Legal Department as required
• Report to management on status of outstanding AR position
• Assist in Project billing and collections
• Assist in income auditing for daily collections from POS/drawers
• Assist in reconciliations between daily collections and bank statement
• Assist in annual auditing activities, including AR confirmations and reconciliations
• Assist in process improvement projects and systems optimization
• Other duties as may be assigned from time to time

Requirements:

• Degree or diploma or professional studies with accounting background
• At least 3-5 years of experience, preferably in the healthcare sector in Finance or Business Office
• A self-driven, responsible and motivated individual who can contribute positively within a team environment
• Good interpersonal and communication skills
• Willing to work under pressure to meet deadlines
• Strong proficiency in Microsoft Excel application

Training Officer (Day Activity Centre)

• Location: Marine Terrace
• 5 Working Days [ Mon-Fri, 8.30am to - 5.30pm]
• Salary: S$ 2,600 - 3,000

Responsibilities

• Develop, plan, coordinate, and implement planned daily programme and its activities
• Daily supervision, assisting and monitoring members in the various activities both outside or within the centre, and ensuring safety of all members and volunteers
• Purchase and preparation of daily tea breaks and lunch for members and volunteers
• Support and evaluate growth of members and to plan appropriate development plans for members based on their needs and abilities with inputs from i
• development plan)
• Assess new members on their trial, identify their needs and potential, and to write post-trial evaluation report
• Carry out behaviour support plans
• Work with member’s families as required and to keep them updated regarding their child / ward progress
• Work with and train volunteers to better assist and engage members in their development
• Maintain administrative work such as daily attendance taking, records of daily programmes, temperature taking, monthly centre report, incident reports, etc.

Requirement

• Minimum O Levels / Diploma in related field
• At least 1 year of relevant experience
• Experience with special needs children is an advantage

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

We are seeking a candidate to join our Advanced Response Center (ARC) Tier 1 team. This role involves providing first-level technical support in a secure environment for complex products and services. Key responsibilities include:

Responding to Customer Inquiries: Handle incoming requests and incidents via calls, emails, webchat, IVR, and monitoring consoles.

Basic Troubleshooting: Resolve issues related to workplace systems, servers, networks, Microsoft 365, Secure Access Service Edge, and POS systems.

Monitoring and Escalation: Conduct security event monitoring, oversee server and network performance, reset passwords, and escalate cases to higher support levels as needed.

Case Management: Document all cases in a Service Management System, keep parties updated, and ensure prompt follow-up until resolution within SLAs.

Procedural Compliance: Follow Standard Operating Procedures to ensure efficient service.

Responsibilities :

• Understands the commercial cost/financial/budget impact of decisions to be taken, for any products/solutions to be developed, considering the overall impact to a customer proposal and recommending the appropriate solutions

• Participate in deep architectural discussions to ensure solutions are designed for successful deployment.

• Design of solution offerings including services, support, training (classroom, roundtables, webinars). Detail definition of Solution Components, Scope of Work, Deliverables, Effort Sizing and Pricing.

• Implementation planning and delivery for Proof Of Concepts (POC), Migration Services & Deployment Services.

• Work closely with the Sales team to provide full presales assistance in support of the successful achievement of sales targets while adhering to cost of sales objectives

• Self-sufficiency in leading pre-sales activities aiming to close sales opportunities.

• Achieving reliable, timely and high-quality design and deployment work.

• Any other duties as assigned by management.

Requirements :

• Minimum 2 years of hands-on experience as a consultant with pre-sales and implementation experience.

• Minimum 3 years of solution design and/or hands-on implementation experience as a Systems Engineer.

• Wide expertise of ICT field and systems, network, storage, virtualization, and/or security.

• Experience in building and migrating applications, software and services.

• Direct experience with Cisco routing/switching, wireless LAN controller, software defined Network, Load balancer (Netscalers).

• Motivated, self-starter, with strong presentation, communication, problem solving skills.

• Ability to address, persuade and interact with senior and executive level positions as well as all levels of system end-users.

• Knowledge of Competitive Products & Technology.

• In-depth knowledge of Implementation methodologies and best practices.

Qualification :

• University Degree in Computer Science or Computer Engineering or related field.

• At least 2 years’ experience in major IT Integration / User Interaction projects involving the whole business process.

• Fluency in English.

Working Location : East Central

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Job Description:

• In charge of running the overall operations of the centre.
• Establish and maintain good relations with relevant stakeholders (School management, Parents, External parties)
• Manage and lead a team of teachers in a school-based student care setting.
• Continuously train and motivate Programme Staff.
• Evaluate and constantly improve the staff classroom management skills.
• Able to counsel students with behavioral / disciplinary issues.
• Provide weekly and monthly reports for management.
• In charge of yearly events and activities of the centre.

Job Requirements:

• Candidate should possess at least Diploma.
• Student Care related course certificates will be advantageous
• 2 years of working experience in the related field
• Excellent communication skills
• Required Skill(s): Leadership, Management, Teamwork, Classroom management, Dedicated, Detail-Oriented, Passionate, Commited, Counseling

• 5 days, Tuas, Transport provided
• $4500 - $5500 basic salary, AWS, performance bonus
• Allowances, career growth
• Good learning environment

Main Purpose of Role:

Responsible for the installation, commissioning, testing, and servicing of equipment throughout its lifecycle. Ensure the delivery of high-quality, fit-for-purpose equipment and services while meeting client expectations.

Responsibilities:

• Diagnose problems or malfunctions in equipment, assess service requests, and perform technical interventions such as repairs, maintenance, or replacements.
• Carry out commissioning and testing of installations or components in line with project requirements, protocols, and safety regulations.
• Ensure seamless field service operations by handling technical, logistical, and administrative tasks. This includes documentation management, planning, and communication.
• Perform disassembly and assembly of equipment, including physically intensive tasks. Engage in machining activities such as drilling, sawing, or welding.
• Adhere to health and safety standards while ensuring project timelines and goals are met.

Requirements:

• Possess a Degree in Engineering
• Minimum 2-3 years of relevant experience as Service Engineer, preferably in cranes or wire ropes)
• Prior experience in equipment servicing or manufacturing is an advantage
• Client-oriented mindset, Strong planning and organizational skills
• Progress monitoring and follow-through
• Adaptability in dynamic environments
• Effective problem analysis and resolution
• Self-motivated, team player, and able to work independently
• The role involves physically demanding tasks and may require travelling to client sites

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

ForBis Human Capital is a MOM-licensed Employment Agency. As a social enterprise, we advocate #EqualOpportunities and welcome all meritorious candidates to apply.

The shortlisted candidate will be seconded to Jiemin Primary School at 2 Yishun Street 71, Singapore 768515.

Working hours

Mondays to Fridays: 9:15 am to 6:45 pm, inclusive of 30 minutes of lunch break

Job description

The Personnel shall be competent to perform the following:

1. Maintain cleanliness in assigned rooms.

2. Locking all rooms at the end of the day

3. Perform traffic duty at respective school gates as assigned

4. Accompany contractors for maintenance or repair work of equipment and premises.

5. Arrange desks and chairs for school events.

6. Any other duties, including Saturday work, as and when required

Prior Experience required;

- Have 6 months of prior experience in operations or job-related experience, as mentioned above

• Work closely with IT Manager and other internal stakeholders on assigned IT support functions to achieve operational efficiency and ensure smooth execution of works.
• Support the Clinical Operations team via engagement of multidisciplinary stakeholders (doctors, clinic staff, etc) and provide support of diverse requirements and perspectives to achieve patient centred care and organisational effectiveness.
• Liaise with users and IT vendors for the delivery of IT solutions and services.
• Setup and deploy new desktop / laptop computers and the associated software, including Windows Active Directory (AD) administration.
• Provide technical support to end-users on various technical issues and problems relating to end-user devices (e.g., desktop/laptop computers, printers, scanners, mobile devices etc) and software such as Microsoft Office and SharePoint.
• Manage the data protection and cyber security functions. Ensure proper security system setup and maintenance.
• Maintain IT assets, systems documentation and software licenses.
• Provide assistance to execute action plans for the company’s operational goals and to support the smooth running of daily operations at the company’s specialist clinics
• Other duties as assigned by the management.

Requirement

• Min. Diploma in Computer Science or relevant Degree qualification.
• Minimum 2 years of work experience with Microsoft 365, Active Directory, end users desktop support, IT security implementation & operations.
• Has prior experience with healthcare industry will be an advantage

If you meet the requirements of this role, please email a detailed resume to [email protected] or telegram @alexgohhl

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

• Position: Sales Consultant
• Working Hours: Monday to Friday from 9.00am to 6.00pm
• Working Location: Orchard
• Salary range: SGD 2,500 – 3,500 + commission

Job Duties:

• Attend to phone calls and email enquiries
• Set up and conduct consultations in person or via video calls
• Follow up closely with potential prospects
• Assess and advise clients regarding eligibility, expenses, timeline and visa options
• Pro-actively monitor changes in immigration laws and regulations
• Provide regular updates and actively follow up with clients before and after-sales
• Be the main point of contact to identify and resolve clients’ concerns promptly
• Preparation of weekly reports for performance tracking and appraisal
• Develop and maintain a good working relationship with the documentation team
• Attend to any other related duties assigned by management

Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.
• At least 2 years above of sales experience

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Job Responsibilities:

• Offer technical support and assistance for incoming queries and issues related to desktop support, mobile device management, and video conferencing.
• Install and configure new IT equipment, conduct PC refreshes, set up new hire equipment, manage PC relocations, and handle the retirement and collection of devices due for decommissioning.
• Ensure proper drive wiping, maintaining chain of custody, and managing inventory.
• Resolve incidents and perform software and hardware upgrades.
• Install new hardware for clients, including monitors, docking stations, and keyboards.
• Accurately record, update, and document requests through the IT service desk system.
• Maintain professionalism while addressing service delivery and client issues in a timely manner.
• Evaluate customer-reported issues and determine the most effective solution.
• Identify and promptly escalate business and technical challenges as necessary.

Requirements:

• Minimum Diploma or Degree in Computer Science/Information Technology, or a related field.
• 2-3 years of deskside support experience
• Capable of working independently with minimal supervision.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

1.The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.

2.The Candidate shall have at least two (2) years of working experience in the IT or Infocomm

industry, with exposure to end-to-end software development lifecycle (SDLC). Experience

with implementation in Singapore is preferred.

3. The Candidate main role is to assist project manager and to complement his/her responsibilities.

4 The Candidate is to be proficient in information gathering and reporting that include:

4.1 Compile and organise project-related information

4.2 Schedule and organise meetings with stakeholders and vendor

4.3 Prepare agendas and take detailed minutes

4.4 Follow up on action items from meetings

4.5 Prepare regular status reports for the project manager

5. The Candidate is to have competency in Project Management tracking tools such as

Confluence, Jira.

Technical Service Manager

• Industry: Manufacturing / Building & Construction
• Basic Salary: Up to $5000 (Depending on experience)
• Working days & hours: Monday – Friday: 8.30am – 5.30pm
• Location: Ubi
• Benefits: AL + PB + Medical Benefits

Job Responsibilities:

• Oversee the Service Department, focusing on growth, profitability, and efficient operations.
• Manage service calls, scheduling, staffing, and inventory control.
• Collaborate with production teams and ensure smooth coordination.
• Lead and develop service staff to meet business goals.
• Build strong customer relationships and grow the service client base.
• Manage debt collection for service customers.
• Provide accurate technical advice and prepare quotations for repairs and installations.
• Communicate schedules and coordinate service crews for timely delivery.
• Maintain high-quality service standards and ensure workplace safety.
• Support preventative maintenance initiatives and business growth.
• Prepare and process invoices and service paperwork.
• Resolve customer, supplier, or operational disputes effectively.
• Notify Directors of incidents or issues and ensure compliance with company policies.

Job Requirements:

• Min. Nitec in Mechanical or equivalent will be an added advantage
• Min 3 years of relevant experience in Building & Construction OR Electrical with mechanical or technical knowledge is preferred
• Strong knowledge of the company’s products and customer service needs.
• Proficient in Microsoft Office and general computer applications.
• Prior experience in team leadership and management skills.
• Excellent time management and ability to meet deadlines.

Interested applicants please send your resume to [email protected]
We regret to inform you that only shortlisted candidates will be contacted by our consultants.
Align Recruitment Pte Ltd (20C0253)
Rei Lai Yu Wen (R2199207)

About the Client:

Join one of the world’s leading financial services companies, renowned for its commitment to customer satisfaction and operational excellence.

Responsibilities:

To support policyholders and financial representatives by efficiently resolving insurance-related inquiries and issues.

• Handle inquiries from policyholders and financial representatives efficiently and professionally.
• Follow up on unresolved issues to ensure timely resolution and customer satisfaction.
• Assess and manage feedback, appeals, and minor complaints effectively.
• Provide outstanding customer service, ensuring a positive experience at all touchpoints.
• Maintain awareness of industry trends and regulatory compliance to mitigate risks.

The ideal candidate will possess at least 1+ years of customer service experience, preferably within the insurance or banking industries.

Skills/Requirement:

• Diploma holder; professional insurance certifications are a plus.
• 1+years of customer service experience in insurance or banking preferred.
• Comfortable working in a frontline environment with a customer-centric approach.
• Strong communication and interpersonal skills with a positive attitude.
• Proficient in Microsoft Office with a willingness to embrace change.

If you are passionate about delivering outstanding customer service and are looking to advance your career in the insurance sector, we encourage you to apply today!

To Apply: Apply online now or contact me to discuss this new opportunity at [email protected] or https://sg.go.persolkelly.com/job/apply/10900

We regret to inform you that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No.01C4394 • EA Registration No. R1330844 (Naveen Vasudevan)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

**********************************

• 5 days, 9am- 6pm, may need to support short term night work
• Salary: $2700- $3800
• Address: Woodlands (Micron Singapore)

Job scope:

• Perform equipment on-site installation, diagnosing, troubleshooting, servicing, and repairing
• Perform equipment continuous improvement programmes, preventive maintenance, modifications and repairing works
• Serves as company contact point with customer on technical matters
• Attends to customers complaints and provides timely solutions
• Other ad hoc duties

Requirements:

• Diploma/ Degree in Mechanical/ Mechatronic Engineering or related discipline
• Experience in semiconductor industry is required
• Prior experience in cleanroom fabrication is a must

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Providing excellent customer service
• Preparing food items according to established recipes and standards.
• Adhering to food safety and hygiene standards at all times.
• Handling cash transactions and payments
• Performing regular cleaning of the store
• Packing and preparing deliveries for food delivery platforms
• Assisting with other tasks and duties as assigned by manager

Role: Call Centre Representative

Work Location: Woodlands/Yishun/Bendemere

Monthly Salary Budget: $2,000 to $2,500 maximum

Domain: Healthcare

Job Description:

ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes in providing technical support or customer service for complex products or services. They may also use advanced technologies such as artificial intelligence, chatbots, and automation to assist with customer inquiries and support.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and management of the product or service being supported, identifying, and resolving issues before they become problems for customers. This can help to improve overall customer satisfaction and reduce downtime for critical systems or services.

Overall, an Advanced Response Center plays a critical role in ensuring that customers receive high-quality technical support and service for complex products and services.

ARC Tier 1 is responsible for provide first level technical support to customers. ARC Tier 1 will work closely with ARC Tier 2, TeamLeads & Technical Support Engineers to achieve this purpose. ARC Tier 1 is the first line of technical support. This team is responsible for basic customer issues/enquiries/request/alert. It is the same as 1st Level support which provide basic technical or non- technical support functions.

ACR Tier 1 functions and responsibilities (not limited)

• Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR handling, Monitoring consoles)
• 1st level troubleshooting of in supported systems i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale
• Security event monitoring
• Server and network availability and performance monitoring
• Password reset and unlock
• Perform log & route [to higher tier or Resolver Team(s)]
• Record and manage all transactions/ cases in Service Management System
• Broadcast notifications to the relevant parties
• Provide timely status update, follow up on cases escalated until closure within the service level agreement. Ensure daily tasks are executed according to the Standard Operation Procedure

We are a new e-commerce company selling fashion and accessories. Looking for freelance or ad-hoc logistics support. Flexible work hours, work as much or as little as you want with a minimum commitment of course; to be discussed. Job scope includes:

• organise goods and manage inventory
• packing and shipping fulfilment
• assistance in photoshoots

There is potential to grow this into a bigger role depending on your interest and capabilities, especially if you are interested in entrepreneurship, e-commerce and fashion. The pay will be between $12-20 per hour depending on experience.

We are looking for candidates who can:

• communicate well
• solve problems creatively
• learn and grow with the company's needs

A bonus if you have experience in e-commerce or are interested in content creation, marketing and live-selling.

Responsibilities:

• Serve and attend to customers

• To ensure that the tables set up are set according to the standard

• Maintains cleanliness at working station and service pantry for smooth operation

• Keep general appearance and maintenance of restaurant

• Follow correct sequence of service outlined in the Standard Operating Manual

• Clean and remove dishes from the table after service is completed

• Maintains excellent grooming standard at all times

• Other duties as assigned by superior

Requirements:

• Excellent communication and interpersonal skills

• Service-oriented and able to work in a fast-paced environment

• Excellent team player

• Cheerful personality

• Willing to work on weekends/public holidays