Working Hours: 6days/week

Working Location: Bedok, Punggol, Stadium, Kallang and Orchard.

Job Description:

• Prepare or serve hot or cold beverages.
• Preparing and display food items.
• Clean and sanitize work areas and equipment.
• Issue bills and accept payment.
• Ensuring work station and area are kept clean at all times.
• Review daily specials, changes on the menu.
• Provide excellent service to guests.
• Any other ad-hoc duties as assigned.

- Support contract department teams with administrative support

- Communicate with office team members to convey any pertinent information

- Processes new project tender documents to update and maintain files and records

- Correspond to emails and attending to phone calls queries and provide needed information

- Update and maintain office policies and procedures

- Write and distribute email, correspondence memos, letters, faxes, etc.

- Manage housekeeping of all internal office matters and administrative works

- Sort and distribute mail and courier

- Other ad-hoc administrative duties when assigned

Requirements:

· Diploma in the fields of Business Studies/Administration/Management or equivalent

· High motivated, eager to learn and keen desire to contribute

· Preferable relevant construction - contract department's admin working experience

About Us

Fresenius Medical Care is the world's largest integrated provider of products and services for individuals undergoing dialysis. In Singapore, we operate more than 30 dialysis centres island-wide and we are the largest private provider of dialysis care. Our highly committed and competent nurses are providing high quality dialysis treatment to the patients to turn our vision into reality: To create a future worth living. For patients. Worldwide. Everyday.

We are hiring Nurses to join our Team to deliver the highest standard of individualised care to our renal patients.

Job Requirements

· Diploma/Degree in Nursing and registered with Singapore Nursing Board

· Candidates with prior renal experience will be an advantage

· Passionate to improve the quality of life of renal patients and strive to provide the highest standards of care

· Certified and valid Basic Cardiac Life Support (BCLS)

· Good communication and interpersonal skills

· Entry level candidates are welcome to apply

What We Offer

· Attractive salary with sign-on bonus

· Performance bonus with AWS

· Medical benefits and insurances

· Training opportunities

· Career progression with structured career matrix

· Safe work environment and great teamwork

Are you passionate about providing exceptional dining experiences in a world-class setting? Join a prestigious integrated resort in the heart of Central Singapore, known for its award-winning restaurants and vibrant culinary scene.

What You’ll Do:

• Take and serve food and beverage orders while delivering top-notch guest service.
• Create memorable dining experiences with a warm and friendly approach.
• Set up and prepare the restaurant for seamless food service operations.
• Assist guests with their needs, offer menu suggestions, and upsell effectively.
• Manage reservation inquiries via phone and email.
• Handle administrative tasks to support smooth restaurant operations.

What’s in it for You?

• Competitive salary package.
• A welcoming and dynamic team environment.
• 1-month joining bonus to kickstart your journey with us!

If you’re ready to be part of an iconic dining destination and elevate your F&B career, apply now!

We regret that only shortlisted candidates will be contacted.

Enoch Cheong
Registration No.: R21100787

HRnet Ventures Pte Ltd
EA License No.: EA24C2435

Join Our Team as a Mathematics Teacher

Are you a passionate and driven individual looking to make a difference in students' lives through the power of mathematics? We are on the lookout for a dedicated Mathematics Teacher to join our dynamic team. In this role, you will inspire and empower students to excel in mathematics while preparing them for future academic success.

We are seeking candidates who are proactive, exhibit strong leadership qualities, and have a growth mindset. Our aim is to nurture team members for future leadership opportunities. If you are committed to excellence, adaptable with working hours, and excited about being part of an entrepreneurial environment, this could be the perfect role for you. Join us to experience rapid growth, gain valuable learning opportunities, and take on meaningful responsibilities.

Key Responsibilities

• Deliver engaging math lessons that promote active learning and critical thinking.
• Create a positive and stimulating classroom environment to enhance the learning experience.
• Maintain and analyze student portfolios, providing regular academic evaluations.
• Familiarity with either PSLE, O Level, or A Level syllabuses is an advantage, as knowledge of these curricula will support effective lesson delivery.
• Knowledge of Math Olympiad contest papers (e.g., RIPMWC, SMOPS, NMOS, AMC8) is an added bonus and will be highly regarded.
• Participate in school branding initiatives, including creating YouTube content, writing articles, and more.
• Build strong relationships with students and parents, offering regular updates on academic progress.
• Perform teaching-related duties as assigned by management.

Qualifications and Requirements

• A Bachelor’s degree or higher from an accredited university (e.g., NUS, NTU, SMU).
• Fresh graduates are encouraged to apply!
• No prior teaching experience required—comprehensive professional training provided.
• Strong interpersonal, oral, and written communication skills.
• Ability to work collaboratively with students, parents, and colleagues.
• Detail-oriented, able to multi-task, and committed to excellence.
• Availability to work evenings on weekdays and weekends.

Salary: Up to $3200 (Depending on experience)

Job Scope:

• Support clinical team in advising clients on financial scheme applications

• Ensure timely update of renewal of means testing and financial assistance

• Support the clinical team in administrative processes in the delivery of services to clients and caregivers

• Manage onboarding process for new clients, assist in initial assessment appointment scheduling/ rescheduling, subsidies application, and address client inquiries for rehabilitation

• Assist in initial assessment of client/caregiver needs with basic case management under the direction of a case manager/ social worker

• Ensure client and caregiver’s ability to cope by helping to streamline and coordinate the range of community services available

• Assist client/caregiver with appropriate information and referral assistance

• Conduct joint home visits with a case manager/ social worker or the multidisciplinary team where necessary

• Participate in case discussion with the clinical team

Job Requirements:

• Min. Diploma in Social work or any relevant field

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Healthy Start Child Development Centre - Bukit Merah View

Healthy Start is a full-day child and infant care facility for children from disadvantaged backgrounds or unstable home environments, offering access to quality pre-school education that they might otherwise forgo. With a commitment to maintaining a low student-teacher ratio and affordable rates, we provide children with a conducive and safe environment and tailored preschool curriculum that nurtures their learning and developmental needs. At Healthy Start, we serve as a safety net, bridging the gap for those who may otherwise be excluded from mainstream childcare due to their challenging situations.

Key Responsibilities

Developing the Child Holistically Through:

· Lesson planning and implementation of daily activities supporting the learning and development of infants and toddlers through interactive and stimulating experiences.

· Daily care for the infants and toddlers.

· Partner with parents to support the holistic development of infants and toddlers.

· Handling queries and feedback from parents.

· Collaborate with Community Workers from Beyond Social Services to leverage resources and support networks to enhance the services provided to our children and their families.

Job Requirements

• Minimum GCE N Level/O Level or equivalent
• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)
• Candidates undergoing Part Time HCIC and ACEY course can apply
• Good communication and interpersonal skills
• A team player with passion and interest in caring for and developing infants and toddlers
• Basic computer skill would be an added advantage
• Work location: 120 Bukit Merah View, Singapore 152120
• Working hours: Monday to Friday: 8 hours shift per day (7am - 7pm); 1 Saturday per month : 4 hours shift (7am-2pm)

Duties and Responsibilities

• Ensure School Work Completion.
• Practice of Spelling and Tingxie practice daily.
• Ensure the safety and well-being of each individual child. Observe children to detect signs of ill
  health or emotional disturbance and to evaluate progress.
• Maintain an appropriate atmosphere of safety, learning and fun, in line with centre philosophy.
• Any other duties or projects to be assigned by the immediate supervisor.

Requirements:

• Student care / tutoring experience is advantageous.
• Patient and passionate about teaching children
• Friendly and cheerful with good interpersonal skills and organization skills.
• Working Locations: Pasir Ris

Job Details:

• 5 days' work week
• Part-time and Internships available

Duties and Responsibilities

1. To assist Customer Service Lead in managing Bin in process.

2. Work closely with Packaging and warehouse team on daily production/bagging orders, closure, bin in and generate PWO for SAP upload.

3. Work closely with Warehouse receiving team on PRM/RM receiving. Update system accordingly.

4. Work closely with Warehouse team for scrap sale.

5. Monitor orders, inventory status to generate reports for customer.

6. Update WMS on location housekeeping.

7. Coordinate with warehouse department on PRM/RM movement (Receiving, Requisition, Return).

8. Provide support to customer service team member, if needed.

9. Maintain proper documentation and filing.

10. Full compliance to site safety requirement.

Minimum Qualification

· Possess at least a Diploma in Business Management / Supply Chain / any related field.

· SAP & WMS knowledge is a plus.

· Microsoft Office (Word, Excel, PowerPoint, Outlook).

Minimum Experience/ Requirement

· Entry level candidates are welcomed

· Able to work under fast paced working environment & culture

· Self-motivated and Open minded

· Good team player & attentive to details

· Good communication skills both verbal and written

Responsibilities

• Improve customer service experience, create engaged customers and facilitate organic growth
• Take ownership of customers issues and follow problems through to resolution
• Set a clear mission and deploy strategies focused towards that mission
• Develop service procedures, policies and standards
• Keep accurate records and document customer service actions and discussions
• Analyse statistics and compile accurate reports
• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Control resources and utilise assets to achieve qualitative and quantitative targets
• Adhere to and manage the approved budget
• Maintain an orderly workflow according to priorities

Requirements and skills

• Proven working experience as a Customer Service Manager, Retail Manager or Assistant Manager
• Experience in providing customer service support
• Excellent knowledge of management methods and techniques
• Proficiency in English
• Working knowledge of customer service software, databases and tools
• Awareness of industry’s latest technology trends and applications
• Ability to think strategically and to lead
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Customer service orientation

Responsibilities

• Take history and perform eye examinations on patients

• Operate ophthalmic equipment and perform tests on patients

• Diagnose and advise patients on their visual problems

• Assist ophthalmologist in clinic and during procedures

• Prior experience in ophthalmology clinic an advantage but not absolutely necessary as training will be provided

Apply now to work in an established private setting with excellent opportunities for professional development!

Salary will be commensurate with experience and qualifications

Requirements

• Diploma in Optometry or higher; OOB registration an advantage but not absolutely necessary

• Computer-literate

• Strong communication and patient-relations skills

• Pleasant personality

• Able to work independently as well as in a team

• Self-motivated, results-driven

• Working days: 5.5 days

Interested applicants, please submit your resume to:

[email protected]

We regret that only shortlisted applicants will be notified.

• Leading and managing the service department, ensuring efficient service delivery and customer satisfaction.
• Building and maintaining solid customer relationships, understanding their needs and providing personalised service solutions.
• Developing and implementing service strategies to enhance customer experience and meet service objectives.
• Monitoring service metrics and analysing customer feedback to identify areas for improvement and implement corrective actions.
• Hiring, training and mentoring service staff, fostering a high-performance culture and promoting professional development.
• Acting as a point of escalation for complex customer issues, demonstrating good problem-solving skills and resolving conflicts in a professional and effective manner.
• Fostering a customer-centric culture within the service team, emphasising empathy, professionalism and effective problem-solving.

1. Service Requirements: These are clusters of policies for the provision of services. IT Service Manager ensures the identification, documentation, and implementation of service requirements (once the service is in the live environment). And it specifies IT organization know-how.
2. Processes: The IT Service Manager aims to provide the processes essential to supply the services that are managed. Consequently, the IT Service Manager is required to assure that duties and responsibilities for the processes are determined and processes are established, executed, and improvised.
3. Assets: There are plenty of resources required to deliver the services. The IT Service Manager is required to assure that they are appropriately managed in a view to implementing a set of requirements (for instance: contractual commitment towards the customers). In fact, it means to supply services as discussed in the Service Level Agreement (SLA) by abstaining from firefighting activities.
4. Reporting: A significant set of responsibilities of the IT Service Manager. Firstly, the IT Service Manager is required to know the performance of the IT organization. Furthermore, the higher-level management desires to have an overview of the performance of services. In addition, the top management requires knowing which opportunities for improvement that is proposals are available. Thus the IT Service Manager is required to produce reports to achieve those requirements.
5. Communication: The perplexity of an IT organization can increase due to the rise of supported services, the ensuing technology, and personnel involved in the process. To ensure all the appropriate information is shared and communicated, the IT Service Manager needs to assure that information is communicated and shared (for instance information required to determine or support the service, reports, amplification, etc.) as well as proper communication tools are accessible.

Your role :

Are you a Subject Matter Expert when it comes to Apache/Tomcat, Cloud (Azure) or tools like AppDynamics and Splunk? Do you have experience managing senior IT stakeholders and business partners? Do you have the ability to solve complex issues, addressing both technical and business needs?

Then join us as an Technology (Level2) Support Analyst (SME) :

•Manage local business and operations stakeholders

•Utilize and hone your IT skills working with Cloud (Azure), Unix, WebSphere/Tomcat/Apache, Shell/Perl scripting, AppDynamics, Splunk/ Automation Anywhere, MQ or EMS

•Ensure production stability and availability for key operational business processes

•Investigate and resolve incidents by identifying the impacted component, analyzing the impact and performing the right remediation measures

•Define workarounds for known errors and initiate process improvements

•Plan and execute BCM for applications and rollout new releases (including OS patching, certificate renewals)

•Manage the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Change and Release Management, Risk Management.

Your team :

You’ll be working in the Application Support WMPC team in Singapore. We support critical front office and back office functions within Wealth Management. Our team provides application & infrastructure related technical support to ensure end-to-end production stability and availability with an unwavering focus and aim to serve client needs. Aligned to the UBS WMPC business and IT application service line, we ensure that our approach is oriented to uphold the trust and manage the relationship between IT and our financial advisers and their clients.

Your expertise :

•Ideally 5-10 years of Level2 Production support experience in a global environment

•Hands-on experience and good knowledge of WebSphere, Linux, Cloud (Azure) and automation/application monitoring tools like AppDynamics, Splunk/Selenium and Jenkins.

•Highly committed, resilient and have a strong focus on accountability with a commitment to resolving issues, managing stakeholder communication, and following the appropriate escalation matrix

•Have strong analytical, problem solving and synthesizing skills

•Able to drive service improvements (set up telemetry for early detection of incidents, fast recovery and automation of repetitive/manual tasks)

Job Description

Receptionist Duties:

• Maintain proper record of incoming and outgoing mails
• Manage visitor logbooks
• Greet visitors, clients, and employees with a professional and friendly demeanor.
• Answer and direct incoming phone calls, emails, and queries promptly and accurately.
• Maintain a clean and welcoming reception area.
• Schedule and coordinate appointments, meetings, and meeting room bookings.

Administrative Duties:

• Handle data entry, filing, and document management, document transmittal form
• Keep track on birthday celebrations and send personalised email
• Manage office supplies inventory and place orders when necessary.
• Support HR activities, such as maintaining employee records and coordinating onboarding activities.
• Handle staff house check in and check out records and dormitory agreement.
• Arrange of cleaner’s schedule and ensure cleaner perform his duties.
• Ensure compliance with office procedures and company policies.
• Liaise with vendors and service providers for maintenance or repairs of our building
• Arrange with Logistics department for drivers to run errands
• Issuance of company items (pen, jacket, organiser etc)
• Other Ad-Hoc Duties.

Requirements

• Proficient in Microsoft Office and Microsoft Outlook email client
• Meticulous, Fast Learner, Initativeness, responsible, Strong organizational and time management skills.
• Customer service-oriented with a friendly and professional attitude.
• At least Diploma/Degree in Business administration or equivalent
• At least 2 years of experience in the related field is required for this position.

Responsibilities:

• Handle account reviews, KYC, and document management.
• Coordinate billing, payments, and MIS reporting.
• Track SLAs and respond to account-related inquiries.
• Perform administrative tasks and upload documents to the system.

Requirements:

• Diploma or higher.
• 2+ years of experience in a similar role.
• Good communication and interpersonal skills.
• Strong organizational and multitasking abilities.

Job Description & Requirements

As a ServiceNow Developer, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for:

Provide technical support to users and troubleshoot platform-related issues, Works on incident tickets and monitoring the third-party tool integration within ServiceNow and, responsible for scheduled jobs.
• Ensures compliance with ServiceNow best practices and standards.Maintains the ServiceNow platform to ensure optimal performance and security
• Perform Instance management: platform upgrades, patching on platforms, security hardening, IDR sync (Tmus to test), Instance replication, clones
• Collaborates with other IT functions, businesses and technical teams to design solutions for complex problems and understands end-to-end business processes. Conduct staff training on new procedures.
• Develops, design, enhance, administer and support ServiceNow suite of applications that consists of ITSM services using best practices and industry standards.
• Work closely with clients to implement and designed solutions.
• Comprehensive experience in ITSM, IRM, SecOps

Required Technical and Professional Expertise:
• 3+ yrs of ServiceNow development experience.
• Experience implementing ITSM, IRM, SecOps modules
• Understanding data management, data integration, and data analysis
• Hands-on development experience with SOAP, RESTful API, scripting with ServiceNow
• Solid understanding of the overall Servicenow platform integrations, development, implementation, integration, java script, UI policies, UI action, work flow, business rule, client script.

• Support large scale IT infra environment on 24/7 basis; Ready to work in shifts and standby support
• Providing technical application/architecture support to infra and application teams; Assisting with system integrations and infrastructure
• Identifying and resolving technical issues; support day to day operations
• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc
• Attend to incidents and problem resolution within stipulated SLA
• Support SRs and changes; Follow the ITSM process
• Administer and maintain the system; Maintain availability and optimal performance of the systems
• Maintaining and updating technical documents and procedures
• Support and upgrade of software (IIS, .Net Framework, 3rd party monitoring tools, etc)
• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis
• Interface with different stakeholders in the project (security team, customers, infra and application teams)

Requirements:

• Degree in IT, Computer Science or equivalent
• Minimum 5 years of IT support and programming experience in Windows Servers, IIS, .Net Framework,C#,VB, Asp.Net, PowerShell, Javascript
• Experience in monitoring, tuning and troubleshooting of IIS, .Net Framework related issues.
• Good understanding of server, Operating systems, network, firewalls, Load balancers, Active Directory, Database, etc.
• Good knowledge in ITIL
• Good troubleshooting and communication skills
• Able to work well in a team environment
• Shift work is required for this position on 24x7 on rotational basis, including weekends and public holiday.
• 12 hours rotating shift as per duty roster (including 1 hour lunch break) including Saturday, Sunday and PH.
• 2 days work, 2 days off

Job Summary

We are seeking a Senior Manager - Application Support responsible for overseeing the day-to-day operations of the application support function, ensuring that all enterprise-level applications run smoothly, securely, and reliably.

Mandatory Skill-set

• Bachelor’s Degree in Computer Science, Information Technology or other related fields;
• 8+ years of relevant experience in leading and managing application and support teams;
• 5+ years of experience in Linux administration, Kubernetes, and Nutanix environments;
• Experience in Linux operating systems (e.g., Red Hat, Ubuntu);
• Proficiency with Kubernetes (e.g., deployment, scaling, monitoring);
• Familiarity with Nutanix architecture and management;
• Knowledge of containerization technologies (e.g., Docker);
• Understanding of networking, security, and storage solutions;
• Good team player with go getter attitude;
• Experience in contract and vendor management;
• Excellent leadership and people management skills;
• Strong problem-solving, analytical, and decision-making abilities;
• Analytical and strong resource management;
• Excellent communication and interpersonal skills to engage with stakeholders effectively.

Desired Skill-set

• ITIL v4 Foundation or Practitioner certification.

Responsibilities

• Supervise, mentor, and develop the application support team to meet business objectives;
• Oversee the resolution of application-related incidents, ensuring prompt root-cause analysis and recovery;
• Direct L2 and L3 teams to enhance application stability, performance, and reliability;
• Mentor L2 and L3 teams to upskill and strengthen;
• Assign tasks, monitor performance, and ensure the team adheres to SLAs and support protocols (24 x 7);
• Ensure proper monitoring of application performance and availability to preempt issues;
• Spearhead the teams to continually improve the end user experience and customer satisfaction;
• Champion high levels of IT service and support in projects by developing a strong understanding of how projects may impact service areas, and planning measures to minimize such impact;
• Identify areas for improvement in application support processes and implement best practices;
• Lead initiatives to optimize application performance and reduce recurring issues;
• Manage vendor performance through service level management and business engagement;
• Support the assessment of the potential operational impact resulting from any regulatory changes or legislations which impacts business compliance arrangements, procedures and processes;
• Evaluate current policies and controls, and suggest improvements to enhance internal frameworks and processes;
• Offer full support on internal/external audit and compliance related activities.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Contract duration: 12 months

Work location: Eunos

Working hours: Mon - Fri (9am - 6pm)

Salary: Up to $3500 + Completion Bonus!

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Requirements

• Preferably ’A’ Levels or Diploma holder
• Possess 1 - 2 years in a call centre environment, preferably in the financial industry
• Good interpersonal and communication skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2493

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Key Responsibilities:

Reception Duties:

• Act as the first point of contact for all visitors, clients, and employees, providing a courteous and professional greeting.
• Answer and direct incoming calls, ensuring they are directed to the appropriate department or individual.
• Manage the reception area, ensuring it is tidy, welcoming, and appropriately stocked with necessary materials (e.g., brochures, pens, etc.).
• Schedule and coordinate appointments, meetings, and conference room bookings as required.
• Handle inquiries and provide general information in a timely and efficient manner.

General Administration:

• Provide administrative support to various departments, ensuring smooth day-to-day operations.
• Manage and organize office supplies, ensuring stock levels are maintained and ordering new items as needed.
• Prepare, edit, and proofread correspondence, reports, presentations, and other documents.
• Assist in organizing company events, meetings, and training sessions.
• Maintain filing systems, both electronic and physical, ensuring records are up-to-date and easily accessible.
• Perform data entry and document management tasks in a timely manner.
• Ensure office facilities/equipment (e.g., printers, computers, telephones) are in working order and arrange for maintenance as necessary.

Requirements:

• Minimum 3-5 years of experience in a reception or general administrative role, with at least 2 years of experience working in a banking or financial services environment.
• Strong knowledge of banking operations and financial processes.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), with the ability to learn new software tools as needed.
• Familiarity with office equipment (e.g., fax machines, printers, copiers) and basic IT troubleshooting.
• Strong communication skills, both verbal and written, with a professional phone manner.
• Excellent organizational and multitasking abilities, with the capacity to prioritize effectively in a fast-paced environment.
• High attention to detail and the ability to maintain confidentiality at all times.
• Ability to work independently and as part of a team.
• Demonstrated problem-solving abilities and the ability to address issues promptly and effectively.
• Strong customer service orientation with the ability to engage professionally with a diverse range of individuals.
• Proactive attitude with the ability to anticipate needs and take initiative.

EA License Number: 23C1935 | EA Personnel Number: R1551292

Recovery Staff Nurse | After Surgery Care | Up to $5k | SNB Registered | Orchard

Salary: $2500 - $5000 + OT
Location: Orchard
Working days: 5.5 days, shift work
Mon - Fri (7-4pm, 9-6pm & 10-7pm),
Alternate Saturday (8:30am-1pm)
*staggered hours 8 hours depending on the roster plan

Duties of a Recovery Nurse

Recovery nurses provide critical care to patients before and after surgery. Recovery nurses treat a wide range of patients. They clean wounds, administer medication and monitor the progress of the patients' conditions

Before Surgery

• Work with anesthesiologists, surgeons, and surgical nurses to prepare patients for surgery.
• To record vital signs, instruct patients on the details of the procedures and administer intravenous therapy and medication.
• Help doctors transfer patients to the operating room, and may be asked to clean wounds, sterilize equipment and make sure patients' rooms are ready for their arrival.
• To communicate with loved ones and inform them of patients' conditions.

After Surgery

After surgery, recovery nurses are patients' primary care givers.

• Monitor their vital signs, clean bandages and comfort patients when they wake up from anesthesia.
• Administer tests, analyze lab results and report back to surgeons and doctors.
• Track the progress of patients' conditions, and ensure patients receive adequate rest, food, fluids and nutrients.
• Teach patients how to clean their bandages, take medication and care for themselves after they leave the hospital

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Descriptions:

• Perform a variety of nursing, opthalmic procedures and safety compliances in accordance to established guidelines, policies and procedures
• Coordinate and prepare surgical equipment, instrument and consumables specific to the daily surgical list and preferences of surgeon
• Participate in assisting of safe anaesthatic care for general, regional and deep sedation of anaesthesia
• Perform scrubbing, curculation and recovery duties
• Provide pre & post operative care for patients
• Carry out proper housekeeping in accordance to Infection Control Standards
• Updates work processess accurately in the digital operating theatre system/Sunrise Clinical Manager
• Conduct inventory checks on medication supplies, general and subspecialties consumables in the assigned work area in accordance to established guidelines
• Timely escalation and submission of documented Incident Reporting Form to Nurse Clinician/ Senior Nurse Manager

Job Requirements:

• Possess a Diploma in Nursing
• Registered Nurse with Singapore Nursing Board
• Able to thrive in fast-paced environment
• Proactive and supportive in carrying out new initiatives
• Good interpersonal skills and communication skills
• Able to be on-call duty on weekdays, weekends and public holidays
• Able to work overtime during high patient volumes

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.

• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.

• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.

• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.

• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.

• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.

• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.

• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.

• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.

• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.

• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.

• Maintain and strengthen customer service processes to improve customer satisfaction at all times.

• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.

• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.

• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.

• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.

• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.

• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Broad understanding of all aspects of the automotive industry.

• Minimum 5 years of experience in premium brand automotive business

• Minimum 5 years management experience

• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.

• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).

• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.

• Result Driven Individual with strong business acumen

• Aggressive and forward thinking

• Ability to analyze and use Financial Reports

• Excellent communication skills, including presentation effectiveness.

• Well rounder conceptualization skills, creative, ideas generator.

• Well rounder personal effectiveness with good negotiation and influencing skills.

• Emphasis on performance, goal and team orientated.

Mon - Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

About The Job:

The candidate will support Customer Service in the following areas:

• Resolve complaints in an independent, effective and timely manner within the firm’s service standards
• Deliver timely and quality responses to customers’ queries and feedback received at various customer service touch points
• Manage customer surveys and call-backs with accuracy and promptly
• Support delivery of projects and monthly statistics
• Any other duties assigned to meet the firm and department goals

Requirements:

• Minimum 3 to 5 years of Customer Service experience within Financial Services Industry
• 2 years’ experience in managing escalated complaints from touchpoints
• Ability to identify triggers, customers’ pain points and areas of improvement for the business
• Ability to think for the customer and not accept the status quo
• Knowledge of Financial Advisory sales process, insurance and investment products (preferred)

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891 | Sugam

Required Qualifications

• Passionate about the cause of education
• Dedicated and patient
• Team spirit
• Bachelor's Degree in the related subject

Job Timings (Non-negotiable)

• 44 Hours Per Week
• Monday - Thursday: 11:30 am - 07:30 pm
• Saturday and Sunday: 09:30 am - 06:30 pm
• Lunch Break: 01:30 pm - 02:30 pm

Overtime

Employees who work more than the stipulated working hours on any day will be paid for any additional hour worked at 1.5 times their hourly basic rate of pay.

Public Holidays

• The Centre will remain closed on all public holidays EXCEPT Labour Day and Vesak Day. The board examinations are held in May/June and we are duty bound to our students to remain open on these two public holidays to assist them in their final examination preparation.
• Employees who work on Public Holidays (9:30AM - 6:30PM) will receive twice their basic rate of pay for work on that day.

Leave Policy

• Annual leave : 18 days
• Birthday Leave: 1 day
• Family Care Leave : 2 days
  (the above unused leave will be encashed at the end of the year)
• Medical leave: 14 days
• Hospitalisation Leave : 60 days (includes 14 days of medical leave)
  Unused leaves will lapsed at the end of the year
• Maternity leave :16 weeks (For Singapore Citizens)
  8 weeks (For others)
• Paternity leave :2 weeks (If employee has worked for 3 continuous months and child is a Singapore Citizen)
  For Others, as per mutual agreement between employee and employer.
• Childcare Leave :6 days (if child is less than 7 years, and a Singapore Citizen)
  2 days (if child is less than 7 years, for others, as per Employment Act)
• Compassionate Leave: 3 days (can be availed only once in a year)

Insurance

• General Physician (GP) : No Co-Pay (Panel Clinic)
• Specialist (SPL) : $2000 per calendar year (No Panel)
• Hospitalisation (Hosp) : $60000 Annual (Govt Restr, 4 bedded Ward)
• Dental Plan (DP) : $1000 per calendar year, 10% Co-Pay (No Panel)

Resignation Procedure

• Employees are free to resign with just a 1-day notice period. We understand that new opportunities can arise, and we don’t want a lengthy notice period to stand in your way. Our priority is to support your success, whether that’s with us or in your next role.

Walk-in interview

Monday Tuesday, Wednesday, Thursday, Saturday and Sunday at 2:30PM at MathVision Campus, Tekka Place, Annex Block, #01-51 to #01-54 and #01-55 to #01-59, 2 Serangoon Road, Singapore

Please whatsapp your resume or education qualifications at +65 8868 3475