Customer Service Executive

· Provide quality customer service support to customers over e-mail and phone.

· Handle customer enquiries efficiently and escalate issues promptly when required.

· Perform sales order management for customers.

· Perform allocation of stocks and arrange delivery for customers’ orders.

· Conduct regular meetings with customers for close communication.

· Perform problem solving to value-added customers.

· Extract and tabulate data for monthly reporting.

· Collaborate with internal teams to ensure timely resolution of customer issues.

· Promote or recommend new products to existing customers.

· Any other ad hoc tasks and projects assigned.

REQUIREMENTS

· Minimum Diploma in any field.

· At least 2-3 years of relevant experiences on order processing and delivery arrangement, customer relationship management.

· Customer oriented with strong communication and interpersonal skills.

· Experience in handling customers’ inquiries and claims by emails and phone calls.

· Able to take initiative and hardworking.

· Possess Excel skills and knowledge such as, V-lookup, Pivot tables, and simple formulae.

· Experience in SAP will have an added advantage.

· Team player and also able to work independently.

We regret to inform that only shortlisted candidate will be notify.

EA License No : 18C9228 REG No : R1324979 (Woo Kum Yoke)

Descriptions:

• Serve customers, take orders
• Assist in outlet operations and kitchen
• Food preparation
• Maintain hygiene and cleanliness at all times
• Ad hoc duties assigned by manager
• Food Hygiene Certificate preferred with relevant experiences in F&B settings
• Training provided
• Must be able to commit on weekends
• East & North East location

Please include the following information in your resume.

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

EA License | 18C9251 WGT Group

Registration No | R22111484 Ketty Lim

Job Highlights

· Positive Working Environment

· Fixed Allowances

· AWS + Quarterly Performance Incentive Bonus

. Career Growth

Guest Service Officer Job Description:

A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in creating a positive first impression for hotel guests. Key responsibilities include:

1. Guest Check-In and Check-Out:

- Efficiently process guest arrivals and departures.

- Distribute room keys and inform guests about room amenities and hotel services.

- Address guest inquiries, requests, and concerns promptly and professionally.

2. Customer Service Excellence:

- Exhibit exceptional customer service skills, making guests feel welcome and valued.

- Provide accurate information about the hotel, local attractions, and services.

- Handle guest complaints or issues with patience and effective problem-solving.

3. Payment Processing:

- Collect payments for hotel accommodations and additional services.

- Maintain accurate billing and payment records.

4. Communication Skills:

- Possess strong verbal and written communication skills to interact with guests and colleagues effectively.

- Handle phone inquiries and reservations courteously and professionally.

5. Computer Proficiency:

- Utilize basic computer skills for guest check-in, reservations, and record-keeping.

- Familiarity with hotel management software is a plus.

6. Professional Appearance:

- Maintain a neat and professional appearance.

- Greet guests with a friendly smile and offer assistance as needed.

7. Physical Stamina:

- Be able to stand for extended periods.

- Handle luggage and assist guests with mobility as required.

Job Requirements:

- Candidate must possess at least GCE O-level or equivalent.

- Minimum 1 year of hotel front office working experience is preferred. Candidates with no related experience will also be considered, as on-the-job training will be provided.

- Pleasant and well-groomed.

- Good communication and interpersonal skills.

- Enjoys interacting with guests and working in a fast-paced environment.

- The candidate must be able to work rotational shifts, weekends, and holidays (9–12 hours).

- A good team player, can work independently and is able to work under pressure.

If you meet these requirements and are excited to be a part of our dynamic and growing team at Beverly Hotel Elements, we encourage you to apply. Join us in creating unforgettable experiences for our guests while embarking on a rewarding career journey in the hospitality industry.

We look forward to having you as a part of our Beverly Hotel Elements family!

JOB SUMMARY

The incumbent will provide active ageing activities, befriending services for vulnerable seniors who require additional social support; and referrals for care services when required. He or she works closely with the Centre Supervisor to promote healthy living and keep seniors engaged within the community which includes regular monitoring of seniors' health condition.

KEY DUTIES AND RESPONSIBILITIES

1. Assist Centre Supervisor to conduct active ageing activities and organize special events (i.e. National Day, Christmas, Chinese New Year) for the seniors and their caregivers.
2. Conduct community outreach and needs assessments to seniors at a designated service boundary.
3. Provide befriending services to vulnerable seniors including connecting them to care services when necessary.
4. Collaborate with Healthier SG ambassadors and the local community nodes to implement social and lifestyle interventions to help seniors age in place.
5. Recruit and train volunteers to assist with the active ageing activities and outreach services.
6. Perform administrative and reporting duties such as daily programme attendance, health screening recording, client register, and other data and statistics rquired by the authorities.
7. Assist in monitoring Alert Alarm System wherever available.
8. Perform other duties as assigned by the reporting officer.

JOB REQUIREMENTS

• GCE 'O' Level / Diploma
• 1-2 years of relevant experience in elderly befriending service
• Have interest and passion to work with seniors and their caregivers
• Good organisational skills, team-oriented with excellent interpersonal and communication skills
• Knowledge in eldercare is an advantage.

WORK LOCATION

Block 572A, Woodlands Avenue 1

Sales Engineer (Data Centre / Building Services)

Responsibilities:
Mainly focus on sales strategy planning and business development to meet or exceed given Annual Sales target.
Support technical queries from external (e.g. end users, consultants, and partners)
Work closely with Solution team in articulating technology and product positioning to both business and technical users in the form of presentation or bid proposal and clarifications.
Work with Solution team in solution design and produce guide specifications support to consultants, integrators, and customers.
Respond to functional and technical elements of RFIs/RFPs including conducting of cost and solution analysis to ensure competitiveness of bid response.

Develop opportunities from assigned industries and customer segments

Act as single point of contact to the assigned customers account and manage the customers’ requirements and feedbacks to ensure satisfactory level

Coordinate with solution team and project team to deliver project in timely, satisfactorily and quality manner and ensuring project delivery is delivered in compliance with contractual and regulatory requirements
Resolve issues in a manner that is consistent with the company mission, values, and project objectives.
Identify customer's needs and sales opportunities from the leads received, and to help future growth through value-added engineering.
Develop and maintain close relationship with customers.
Bi-weekly update of Sales CRM, sales gap and forecast report.

Requirements:
Degree/Diploma in Mechanical or Electrical Engineering or equivalent.
Minimum 1 year experience in Data Centre / Engineering & Building Services Industry is preferred.
Self-driven with initiative, fast learner.
Strong interpersonal skills to communicate well with customers, colleagues and vendors.
Proficient in Microsoft Office, Microsoft Visio, and Project.
Read architectural, structural, mechanical and electrical blueprints and have a solid understanding of building services such as electrical, fire, and mechanical system. Understanding of enterprise infrastructure control systems and network communications technology- Internet, Intranet, VPN, TCP/IP, Ethernet, etc. will be a plus

5 / 5.5 days, Islandwide
Salary: $2000 - $3000

Job scope :
* Attend to customer enquires relating to sales or sales operations
* Handle office administration matters such as application/renewal of work
permits, worker insurance, etc
* Provide general office/administrative duties and assist various departments in the administrative job, such as letters preparation, copying, scanning, filing, data entry, etc
* Assist in typing of quotations, invoices and other documents
* Handle purchasing of stock/supplies required
* Manage sales enquiry log book paperwork

Tee Xin Li Reg No: R24121619
The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position: Customer Service Executive (Japanese speaking) ID: 19418
Location: Central

Key Responsibilities:

➤Provide customer services for daily inquiries and requirements of clients
➤Handle emergency inquiries of clients on weekends and night time
➤Provide sales support to Sales Team
➤Other administrative and ad-hoc duties if required from management

Requirements:

➤Experienced with customer service, sales support, or any service industry
➤Be able to work flexibly based on the customer's schedule
➤Familiar with MS Office
➤Possess Customer Service Mind

Interested applicants please send your resume to Calista(R22104418) with email subject header “Job Application for Customer Service Executive (Japanese speaking) ID: 19418- CK".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

• To take orders and serve

• Monitor the quality and quantity of all food and beverage items served

• Provide a courteous and professional service at all times

• Maintain high standards of sanitation and cleanliness

• Has shift responsibilities and is accountable to all superiors for the smooth running of the section/area designated

• To attend roll call

• Attend all training assigned by Training Department, Human Resource or the Manager

• Adhere to the operations and procedures and suggest improvements to the superiors

About the Role

SACA offers the Case Management programme to selected inmate clients that Prisons has identified to serve a part of their sentence in the community. The intention of community-based sentencing options is to better prepare the inmate client for their eventual release thereby increasing their chances of not reoffending.

The Social Worker or Case Manager will offer clients both casework and counselling services to firstly cope with the requirements of the community-based regime he is emplaced on and secondly to help him better adjust to life in the community as productive citizens. The SW or CM reports to a Prog Head and Asst Prog Head.

Technical Competencies:

Ability to engage clients to think about post-release service plans
Ability to motivate clients to work towards their return, reintegration into society
Some knowledge or experience in forensic work will be an advantage
Degree in Social Work, Counselling, or Psychology required

Core Competencies:

Ability to engage and motivate people
Strong belief in 2nd Chances and in the ability of people to change
Mature individual

Preferred achievements / characteristics:

Must possess good knowledge of local culture and customs
Ability to converse fluently in a 2nd language (Malay, Tamil or Mandarin) will be a significant advantage due to the nature of the client group
At least 2 years work experience

Misc

Hybrid work arrangements

Involves some work after office-hours

Responsibilities:

· Troubleshoot and resolve technical issues on semiconductor equipment and systems including computer systems, complex software, or networked and/or wireless systems.

· Perform on-site installation, continual improvement programmes, parts' overhaul, preventive maintenance, modifications, and repair works on equipment.

· Serves as company liaison with customer on administrative and technical matters for assigned projects.

· Coordinate logistics arrangements and with customer on equipment related matters.

· Responds to customers’ complaints, provides time to solutions to resolve customers’ issues.

· Monitors the performance of the product, provide regular update report and feedback on customer’s service requests.

· Reports common complaints of customers to management to address the situation for future reference.

Requirements:

· Degree/Diploma in Electrical/ Electronic Engineering or its equivalent

· At least 2 years of relevant experience with semiconductor equipment knowledge

· Strong communication and good interpersonal skills

· A meticulous, organized and resourceful team player

· A highly motivated individual who works independently with little supervision

· Work in cleanroom environment

· Require to work or be on standby during after office hours/weekend/public holiday

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793| EA Personnel: Lionel Liew | Registration No: R1330693

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Responsibilities:

• Support in the registration of vessels, ITT, trucking and drumming orders in MyService accurately
• Update customer orders based on instructions from Account Manager
• Create relevant feed/run down order in the Industrial Terminals
• Coordinate and plan drumming activities
• Book time slots for trucking activities
• Liaise with haulier to optimize planning
• Coordinate service disruptions with Account Manager and Operations
• Coordinate and plan drum delivery and collection
• Conduct relevant Customs Clearance Processes
• Handle shipping and ITT documentation
• Handle prevailing administrative tasks for the department
• Perform relevant dispatcher activities on the terminal
• Assist Account Managers with manual inventory reports for customers
• Create all other prevailing periodic reports, including Qliksense

Requirements:

• At least 3 years experience in a dynamic admin role
• Experience with common office software (email, MS Office / Google suite)
• Experience in a maritime or Oil & Gas administrative role is a strong bonus
• Degree or Diploma in business discipline

Working hours: 5 days work week: Fair Rotational Shift
3 shift patterns (dependent on locations):
OA shift: 7.30am to 5pm / 7am to 4.30pm
OB shift: 1 to 10.30pm / 1.30pm to 11pm
OC shift: 10pm to 7.30am / 10.30pm to 8am / 11pm to 8.30am

Working location: Sentosa/East/Central/Downtown Area

Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guests’ request.
• Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920

You will be part of our client’s Support & Services Field Service team responsible for preparation, testing, installation and commissioning of radar systems and preparation of technical documentation within the Defence and Security market.

Responsibilities

• Responsible for hardware and system installation, commissioning and testing.

• To provide troubleshooting, repair and maintenance activities.

• To prepare maintenance and installation documentations.

• To provide technical support to customers, by email, phone and on site.

• To generate service reports according to activities.

• To assist engineers as second engineer in installation, service, commissioning support worldwide.

• To undertake other ad-hoc duties when required.

Qualifications & Competencies

• Good knowledge on IT and communications systems.

• It is an advantage if you have experience in field support, installation, repair & maintenance of electronics and communications equipment, for example within radar or surveillance systems in aviation or marine related industry etc.

• ITE certificate or higher

• Basic mechanical skills is required

• Should be able to work at heights and be able to pass a Work-At-Height Course, which our client will provide for.

• Good command of written and spoken English and 1 local language.

• Willing to work long and irregular hours, including weekends when required.

• Required frequent regional travel for field assignments, approximately 50% of the year.

• Team player with good communication and interpersonal skills.

Salary: SGD 4,500 x 12 + AWS

Location: West, Singapore

Alternatively for immediate consideration, please send you resume to [email protected]

We regret that only shortlisted candidates will be responded.

• Position : Shipping Assistant/Executive (Airfreight) – Up To $3,700 - Changi Airfreight Centre
• Location : East – Changi Airfreight Centre
• Working hours: Monday to Friday | 9am to 6pm | Alternate Saturday 10am – 1pm**
• Salary (commensurate with experience) : Up to Basic of $3,700 + Variable Bonus + Performance
• Incentives + 14 Days Annual Leaves + Birthday Leave + Medical Benefits
• Duration : Permanent
• Industry : Freight Forwarding

Main Responsibilities:

• Manage the end-to-end process of airfreight shipments, ensuring timely and efficient delivery from origin to destination.
• Oversee and preparation and execution of Master Air Waybills (MAWBs) and House Air Waybills (HAWBs) for both direct and consolidated shipments.
• Declaration of permit and other documents required.
• Regulatory Compliance: Ensure all air freight activities comply with relevant laws, regulations, and industry standards, including customs procedures and international trade laws.
• Maintain strong relationships with clients, addressing inquiries and resolving issues related to air freight services to ensure customer satisfaction.
• Identify opportunities to enhance operational efficiency and implement best practices in air freight management.
• Manage billing and closing of shipments, ensuring accuracy and timely completion of all financial transactions related to air freight operations.

Requirements:

• Minimally O Level with at least one year of experience in air freight operations.
• Proficiency in logistics software and systems.
• In-depth understanding of air freight regulations, customs procedures, and international trade laws.

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Job Description

• Position: Customer Service Executive
• Well Established Indonesian Palm Oil & Oleochemical MNC
• 5 Days Work Week (9:00am – 6:00pm)
• Salary (commensurate with experience): Up to $4,000 + AWS + Performance Bonus (Averaging 3 to 4 Months)
• Working Location: Pasir Panjang
• Medical & Dental Insurance Provided
• Duration: Permanent
• Industry: Oleochemicals & Palm Oil

Main Responsibilities:

• Work closely with cross-functional team on executing the sales.
• Communicate pro-actively with customers on execution details such as shipment period, payment etc.
• Prioritise daily tasks and follow up on problem resolution that ensures customer satisfaction.
• Interact with internal/external parties to resolve issues accordingly and respond to the request clearly and concisely within an appropriate time frame.
• Investigate and resolve regular/ad-hoc requests or complaints.
• Process SAP sales order management transactions (create, change, cancel) and corresponding reporting tools.
• Participate in process improvement program as directed by the Team Leader or Supply Chain team.
• Understand and incorporate GMP+ B3 and Roundtable on Sustainable Palm Oil’s standards into daily tasks.

Requirements:

• Minimum bachelor’s degree in any field, preferably in logistics/supply chain management.
• Have a minimum of 2 years of relevant experience.
• Must be proficient in SAP modules.

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract. ***

Eugenie Cheah

Consulting Manager

Reg no.: R24122293

EA No: 20C0257

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

Job title: IT Support Specialist

Contract Period: 12 months

Job Duties

• Act as the first point of contact for all user support related queries at the Service Desk

• Participate in and implement infrastructure projects

• Monitor infrastructure stability like Wifi, Printer, or Sharepoint

• In charge of inventory of all kinds of hardware like PCs/ scanners/ consumables as well as regualry Storeroom clean-up

• Responsible for taking internal and external calls from the users regarding IT incidents or service requests as well as for resolving and escalating user request

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Collaborate with other IT Teams

• Support and regular checks that the conference rooms are properly working

• Handling vendors regarding hardware related changes, repairs and quotations

• Support new joiners with providing the requested hardware package

• Help user relocations within the building

Requirements:

• Diploma or above in Computer Science, Information Technology or relevant discipline

• 1-2 years' experience in user support and helpdesk duties

• Strong problem solving and system troubleshooting skills

• Technically proficient in Microsoft Office, Windows desktop and Apple iOS

• Good interpersonal and communication skills

• Knowledge of ServiceNow Ticketing system is a

Position: Clinic Receptionist

We are seeking a proactive and detail-oriented Clinic Receptionist to join our team at our new branch clinic. In this vital role, you will assist our physiotherapists in delivering exceptional care to our patients. Your responsibilities will include handling administrative tasks, scheduling appointments, and ensuring the smooth operation of the clinic.

Location:Kent Ridge (Main location), with flexibility to work at our other two branches when required.

Responsibilities:

• Oversee the front desk operations
• Greet and assist patients
• Schedule and coordinate appointments
• Manage phone communications
• Process and update patient information
• Maintain accurate patient records
• Handle billing and payments
• Ensure smooth day-to-day administrative functions
• Perform basic housekeeping tasks
• Conduct stock checks of consumable items

Requirements:

• At least GCE O-Level or N-Level certificate
• Preferably of Chinese race, as Mandarin-speaking skills are required
• Previous experience in a medical clinic environment is preferred but not mandatory
• Strong organizational skills and keen attention to detail
• Effective communication and interpersonal skills
• Ability to multitask and prioritize efficiently in a fast-paced environment
• Basic computer proficiency

Summary of Role Requirements:

• Expected Salary: $2300-$2500 (entry-level)
• Working Hours: Working Hours: 5.5 days a week
  Shift Timings: 8:00 AM to 5:00 PM
  10:00 AM to 7:00 PM
• Expected Start Date: March 2025

Benefits:

• Healthcare benefits
• 14 days of annual leave
• Completion bonus after the first year

How to Apply?

If you're passionate about healthcare and eager to become a Clinic Receptionist at The Physio Movement, please send your resume and a brief cover letter detailing your qualifications to [email protected].

Join our team and help us deliver exceptional care and support to our patients at The Physio Movement!

Data and Computational Science (DCS) is a newly established computational hub within National Cancer Centre of Singapore (NCCS) which focuses on leveraging data analytics and computational methods to advance cancer research and treatment. DCS features high-powered computing resources capable of processing ‘big data’ profiles and running advanced interpretable machine learning algorithms and robust statistical techniques. DCS offers in-house and centralised solutions for NCCS researchers who require computational analysis without the need to buy specialised equipment or contract with third party vendors. DCS aims to maximise the efficiency of data processes and accelerate research outcomes. With access to national level medical data spanning clinical, imaging and omics datasets, our efforts are concentrated on harvesting the innate value of these rich datasets to improve cancer patient care and treatment delivery through the production of world-class research.

You will provide support and insights for DCS core multi-omics research and big data analysis computing infrastructure that focus on using next-generation sequencing (NGS), radiological imaging and other multi-modal datatypes to develop biomarkers predictive of clinical responses in cancer patients. You will be expected to wrangle and optimise large datasets and execute complex parallel computational pipelines to better understand the complexity of cancer progression and treatment resistance across multiple cancer types.

Key Responsibilities:

- IT Infrastructure Design: Develop strategic IT infrastructure plans (hardware, software and network) that ensures scalability, security, and performance.

- IT Infrastructure Procurement: Source and liaise with vendors in procurement of the IT infrastructure to support the team's expansion needs.

- IT Infrastructure Maintenance: Monitor system performance, identify and resolve bottlenecks or issues, ensuring minimal downtime. Apply software updates and patches. Backup data to prevent data loss.

- Data Integration and ETL: Design, implement and maintain data processing pipelines for ingesting, transforming, and loading data from various sources. Implement and optimise ETL processes for efficiency and reliability.

- Security and Compliance: Define computing resources and data access controls, encryption, and authentication mechanisms. Ensure compliance with data privacy regulations (e.g., GDPR, PDPA, APAC Data Laws etc.) and organisation structures.

- Collaboration: Work closely with Principal Investigator, Clinicians, Data Scientists, Researchers and stakeholders to understand data requirements. Collaborate with other IT team members to support data initiatives and maintain a consistent, high-quality data delivery architecture across projects.

Job Requirements:

- Bachelors degree or higher in a relevant STEM discipline.

- Knowledge of production data pipelines, especially in a bioinformatics or clinical healthcare setting.

- Familiarity with Linux or other Unix flavours, preferably as an administrator/superuser and server maintenance.

- Familiarity with data security and access control measures.

- Strong programming expertise in at least one major language (e.g. Bash, Python, R, C/++, Rust).

- A keenness in incrementally designing, building and testing software components to ensure correct end-to-end running of primary production pipelines.

- A keenness to continually learn and integrate new tools and parameters to keep up with industry best practices, adapting them to local needs.

- Ability to independently plan and execute data analysis and ad-hoc projects, in collaboration with teammates and external parties.

- Strong organisational, interpersonal and presentation skills.

- Familiarity with pipeline management systems (Nextflow, Snakemake, CWL, WDL).

- Familiarity with job schedulers (SLURM, PBS, SGE, LSF).

- Familiarity with container/virtualization systems (Docker, Singularity, Podman, Kubernetes).

- Familiarity with multimodal datatypes (e.g. Polars, Arrow, vector DBs and column-stores).

- Interest in optimising GPU workloads and Large Models.

- Interest in front-end and back-end development for data analytics and parallel computation.

We are looking for a passionate and results-oriented IT Service Management (ITSM) consultant with 5 years of experience in designing, implementing, and optimizing ServiceNow solutions for improved IT service delivery. Proven ability to collaborate with clients to understand their needs and translate them into customized ServiceNow configurations. Expertise in ITSM methodologies (ITIL) and a strong track record of achieving successful project outcomes.

Job Description

• Analyze client's current ITSM processes and challenges to recommend the most suitable ServiceNow modules (ITSM, ITOM, CSM).
• Run design workshops to help business analyst gather stories.
• Design workflows and configure the ServiceNow platform to automate tasks and streamline service delivery.
• Develop and deliver training programs to ensure users can effectively utilize the new ServiceNow system.
• Provide ongoing support, monitor system performance, and collaborate with clients to optimize their ServiceNow environment based on usage data.
• Supports the defect and enhancement processes with the Product/Process Owner, including validation and prioritization of defects and enhancements.
• Assists with UAT execution if appropriate.
• Supports process walk-through for training development.

Requirements

• Bachelor Degree in IT related discipline
• Minimum of 5 years experience of ServiceNow and/or Servicedesk implementation
• In-depth knowledge of ServiceNow as foundation. Should be well-versed in core ServiceNow modules (ITSM, ITOM, CSM) and their functionalities. Understanding of integrations with other systems is a plus.
• Familiarity with established ITSM frameworks like ITIL (v4/v3) is essential. Being able to translate these frameworks into practical ServiceNow configurations is key.
• A strong understanding of core IT service management processes like incident, problem, change, and service request management is crucial.
• Experience with workflow automation tools and scripting languages used within ServiceNow is valuable.
• The ability to analyze a client's current ITSM practices, challenges, and business goals is vital for recommending the right solutions.
• Should be able to translate client needs into tailored ServiceNow configurations that optimize workflows and address their specific pain points.
• Demonstrate an understanding of how ServiceNow implementations can lead to cost savings, increased efficiency, and improved service delivery.
• The ability to define and track relevant metrics to measure the success of the implemented ServiceNow solution is essential.

Job Responsibilities:

• Handle customer service hotline and provide first level of support
• Provide quality customer service to customers over phone or email
• Co-ordinate with internal staff and ensure closure of all customer service calls/complaints.
• Resolve customer queries efficiently and escalate problems/issues promptly
• Back-up Support order processing in software system
• Other ad-hoc duties as assigned

Requirements:

• Required language(s): Candidate must be fluent in English and Mandarin, in order to communicate with mandarin speaking members and customers
• Familiar with accounting software is a plus point
• Self-driven and holds a positive learning attitude.
• Meticulous and able to adapt to a fast-paced environment.
• Ability to work independently with minimum supervision.
• Good communication skills to liaise with people from all levels.

Salary: S$3,500

Working Days: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Chinatown/Clarke Quay

Contract Period: 6 months contract

Job Responsibilities:

• Respond to survey enquiries and escalations via personalized calls and email correspondence
• Assist respondents to complete surveys using approved methodology by explaining survey objectives
• Compile, record and input data collected from completed surveys into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Ensure that KPIs and service levels are met consistently via prompt follow ups
• Work closely with inbound/ outbound Project Experience Managers to develop quality service operational SOPs and processes
• Evaluate and improve current SOPs while setting up new deliverables and SOPs within the operational guidelines
• Drive customer experience centre initiatives including call audits
• Guide the team to achieve the expected behavioral and efficiency standards through coaching to level up on the customer experience
• Root cause analysis to identify triggers for customer dissatisfaction and identify areas of improvement within team
• Perform service recovery and provide pro-active solutions for escalation
  Identify and highlight gaps in service deliverables for continuous improvement
• Provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence
• Handle high level email replies
• Analytical thinking process
• Able to organise, identify and/or derive reports using Excel
• Any other adhoc duties

Job Requirements:

• Singaporean
• 2 years and above of call centre experience

How to Apply:

Thank you for your interest in the advertised position. We kindly request that all applications be submitted via our PERSOLKELLY GO App.

To access our PERSOLKELLY GO Jobs App, please click on the following link:

https://sg.go.persolkelly.com/job/apply/5789

EA License No: 01C4394

EA Personnel ID: R1655869

EA Personnel Name: Chua Le Teng, Sherry

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

• Provide and facilitate socio-economic evaluations to help patients and their families address practical concerns, such as financial matters, which are often an issue at the end of life
• On-going individual and family counseling through face-to-face sessions
• Work with the broader community which includes educational, religious, and social service organizations so that patients and their families can achieve the optimal care plan

Requirements

• Degree/ Graduate Diploma in Social Work
• Registered with the Singapore Association of Social Workers
• Passion to serve and provide good patient care
• Good interpersonal skills and able to work independently
• Flexible, adaptable, and able to work effectively in varied settings

To submit your application, please apply online [email protected].

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:
Looking for dedicated part / full-time teacher to teach the following subjects:
• Lower & Upper secondary Math

• JC Math
• Passionate about making a difference to the student's learning
• Able to communicate well and enjoys interaction with students
• 3 weekdays + 2 weekends for full time
Part time positions are also avaialble.

Requirements:
• Minimum qualification: Graduate, preferably with degree in Math, Phy or Engineering.
• Those with teaching experience will be preferred.
• Able to work at all branches islandwide.

Patty Stall Service Crew

Salary: $2500 - $3500
Working Hours: 10am - 10pm (5 days)
Location: Vivo City

Job Responsibilities:

• Greet customers, answer menu-related questions, and recommend dishes.
• Take orders and ensure accuracy.
• Quickly prepare food items according to orders, maintaining food quality and hygiene standards.
• Plate dishes, pack takeaway orders, or serve dine-in meals.
  Maintain cleanliness and organization of the stall, including workstations, counters, and dining areas.
• Replenish utensils, condiments, and other supplies to ensure smooth operations.
  Operate the cash register and handle customer payments (if required).
• Ensure accuracy in cash transactions and assist the manager in daily cash reconciliation.
• Collaborate with colleagues to manage peak-hour customer flow.
• Complete other related tasks assigned by the stall supervisor or manager.
  

Requirements:

• No specific experience required; experience in the F&B industry is an advantage.
• Good customer service attitude and communication skills.
• Ability to work in a fast-paced environment and multitask.
• Able to stand for extended periods and handle light items.
• Basic communication skills in English and/or Mandarin.
  

Company Name: Talent Recruitment Pte Ltd
EA License No: 24C2338
EA Personnel Name: Loke Sai Lye (Loke)
EA Personnel No: R24123366
Email: [email protected]
Contact Number: 8805 9869