We are looking for a Beauty Manager to be responsible for our day to day operations.

Beauty Manager responsibilities include supervising staffs, scheduling shifts, handling customer queries, promoting our services and keeping updated product records.

Have beautician experienced.

Interested please call 90288349 or email your Curriculum vitae to:

[email protected]

The Job:

The Administrative Assistant is essential in ensuring the operation is seamless hence allowing us to deliver on our promises to clients.

Responsibilities:

* Process customer order

* Place order with supplier

* Stock in/ stock out of goods for deliveries

* Liaise with freight forwarder to arrange import/ export shipment

* Co-ordinate with sales support team on after-sale service activities

Qualifications:

· Minimum Diploma in Biotechnology, Business Administration or Accounting will be ideal

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286

ClearSK manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai /Suzhou. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

• Attend to customer’s incoming calls, SMS and Whatsapp messages
• Issuance of invoices for different branches
• Update of customer information on internal database
• To support sales consultants by securing appointments
• To place outbound cold calls and provide good customer services
• To keep our customers informed on the latest update and ongoing promotions
• To be inquisitive and sensitive towards customers’ requirements and concerns over call
• Other administrative duties as assigned from time to time
• Reports to head of department and senior operation manager

Role Requirement

· Suitable candidate should possessed ‘A’ Levels or Diploma and above

· 1 years relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· Able to work on some weekdays and Saturdays.

Benefits

• Career Progression for driven individuals
• Flexi-work plans available for Part-time, 3 months Contract based (renewable)
• Convenient working locations
• Able to work from home for well-trained staff

Interested candidates, please send in your updated resume in MS Word or PDF format to us.

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

· Provide the perfect service experience for every Guest

· Ensure the Guest feels important and welcome in the restaurant

· Ensure hot food is hot and cold food is cold

· Adhere to timing standards for products and services

· Look for ways to consolidate service and increase table turns

· Present menu, answer questions and make suggestions regarding food and beverage

· Serve the Guest in an accommodating manner

· Must know all food liquor, beer, wine and retail offered

· Apply positive suggestive sales approach to guide Guests

· Maintain table cleanliness

· Looks for ways to avoid waste and limit costs

· Assist in keeping the restaurant clean and safe

· Provide responsible service of alcoholic beverages

· Deliver food and beverages to any table as needed

· Must follow all cash handling policies and procedures

· Report to property on time and in proper uniform

· Prepare cooking ingredients by washing and chopping vegetables, cutting meat, etc.

· Prepare simple dishes such as salads, entrees if needed.

· Assist with the Kitchen Department on the packing/vacuum packing wherever is necessary.

Job Title: Customer Researcher & Training Specialist (UX Researcher)

Job Type: Contract One Year, Extendable

Job Location: Central Singapore

Key Skills: UX Research & Training

Our client from the Banking industry is looking for an Innovative individual with experience in User/Customer Research/Training.

Job Description:

· You will focus on applying your Qualitative experience to train bank staff on core Qualitative research skills, artifacts and processes.

· The training covers all 6 markets in APAC countries and collaborate with cross functional teams in implementing the training.

· Additionally, the role involves support for Research Ops.

· Manage the end-to-end process for qualitative research training course, including onboarding, facilitating workshops, and ensuring a high-quality learning experience.

· Continuously assess and enhance training workshop content and templates, keeping them up-to-date and aligned with organizational goals.

· Cultivate a customer obsessed mindset across the organization by organizing events to showcase customer findings across the bank.

· Support internal recruitment needs through an internal panel management system.

Job Requirements:

· Degree or equivalent

· Minimum 3 to 5years of experience in qualitative or UX research, showcasing your ability to understand customers’ underlying motive or needs

· Experience in training others and panel management is an advantage

· Strong Project Management skills, with a track record of meeting deadlines and effectively managing stakeholders

· Excellent communication and presentation skills

· Proactive and innovative mindset, eager to tackle challenges and problem solver

· Survey design experience and experience in Qualtrics is a bonus

If your skills & experience match the requirement, please share your updated CV in MS Word Format stating your current, expected salary details & availability at [email protected] to take it forward. We regret to inform that only shortlisted candidates will be notified.

EA License No 93C4403

EA Regn No R1872602

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

- Local and overseas graduates welcome

- Supportive mentorship

- Facility includes: PA, OPG, Ceph, Intraoral camera, 3D Scanner

Roles

- Welcoming and prepping patients for oral surgery

- Sterilize and set up instruments and equipment

- Take X-rays

- Assist dentists with exams and procedures

- Monitoring equipment and instruments during surgery

- Helping with suction and handing over instruments

- Cleaning and sterilizing instruments after surgery

• Call Centre / Customer Service Exp
• No Exp Are Welcome To Apply - Training Will Be Provided
• Office Hour / 5 Days Work Week / Able to Work on Weekends

Responsibilities

• Handle inbound and outbound calls
• Attend to customers' enquiries via hotline and emails
• Proper recording of conversation with customer in the call centre system
• Achieve individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply and training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• A good team player and able to work independently with minimal supervision
• Able to work on weekends

Other Information:

• Working Hour: Office Hour / 5 Days Work Week including weekends (Will have some weekends off)
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

• Attend to customer’s incoming calls, SMS and Whatsapp messages
• Issuance of invoices for different branches
• Update of customer information on internal database
• To support sales consultants by securing appointments
• To place outbound cold calls and provide good customer services
• To keep our customers informed on the latest update and ongoing promotions
• To be inquisitive and sensitive towards customers’ requirements and concerns over call
• Other administrative duties as assigned from time to time
• Reports to head of department and senior operation manager

Role Requirement

· Suitable candidate should possessed ‘A’ Levels or Diploma and above

· 1 years relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· Able to work on some weekdays and Saturdays.

Benefits

• Career Progression for driven individuals (yet too introverted for outdoor/retail sales)
• Flexi-work plans available for Part-time, 3 months Contract based (renewable)
• Convenient working locations
• Able to work from home for well-trained staff

• Attend to incoming hotline calls from customers
• Conduct phone interviews and manage respondents' queries
• Ensure highest level of customer experience
• Data entry and administrative work
• Status update report to supervisor
• Handle escalated cases and follow up with respective respondents until resolved
• Conduct data verification of completed cases to ensure accuracy and reliability of data
• Met daily and weekly KPI
• Contract Period: Yearly renewable contract
• Office: Clarke Quay and Novena

Job Requirements:

• Singaporean
• At least 3 year(s) of workin experience in customer service or call centre environment
• Excellent customer serviceskills
• Focus on quality and customer service
• Exceptional listening and analytical skills
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in fast paced environment

To access our PERSOLKELLY GO Jobs App, please click on the following link: https://go.persolkelly.com/job...

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

ClearSK manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai /Suzhou. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

• Attend to customer’s incoming calls, SMS and Whatsapp messages
• Issuance of invoices for different branches
• Update of customer information on internal database
• To support sales consultants by securing appointments
• To place outbound cold calls and provide good customer services
• To keep our customers informed on the latest update and ongoing promotions
• To be inquisitive and sensitive towards customers’ requirements and concerns over call
• Other administrative duties as assigned from time to time
• Reports to head of department and senior operation manager

Role Requirement

· Suitable candidate should possessed ‘A’ Levels or Diploma and above

· 1 years relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· Able to work on some weekdays and Saturdays.

Benefits

• Career Progression for driven individuals
• Flexi-work plans available for Part-time, 3 months Contract based (renewable)
• Convenient working locations
• Able to work from home for well-trained staff

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture. It only takes 3 to 4 minutes to complete:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Summary:

• Location: Bukit Panjang
• 5 days / Office hours
• Basic: $2600 - $3800 + Allowances + AWS + Bonus
• MNC with good career progression

Responsibilities:

• Responsible for maintaining, servicing, and repairing robots and controllers.
• Primarily focused on onsite support and in-house servicing.
• Involved in implementing 5S practices for workspace organization, spare parts checking, and packing of items.

Requirements:

• Experienced Service Engineer are welcome to apply.
• Entry level is welcome to apply
• Class 3 license is a must

To Apply, kindly click on the "APPLY NOW" button
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Ng Jia Yee (Jacine) (R22109579)
EA License No: 20C0358

Job Responsibilites

• Front line patient services by performing the functions of registration, cashiering, handling enquiries, financial counseling, in-flight bill follow up and posting of charges
• Chair side assistance if required
• Ensure that patient enquiries are attended to
• Manage appointment scheduling
• Assist in the retrieval of records and return patient records
• Arrange for follow-ups with patients or doctors when necessary
• Other ad hoc duties

Requirements

• Minimum GCE 'O' Levels
• Able to commit for at least 6 months for temporary roles
• Renewable / convertible based on individual's performance
• Can commence work immediately / within short notice

Interested candidates kindly send in your resume to: [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

• Cashier / Customer Service / Retail Sales / F&B / Ticketing Exp Are Welcome To Apply
• No Exp Are Welcome To Apply - Training Will Be Provided
• Rotating Shifts / Retail Hour

Responsibilities

• Attend to customers and handling enquiries
• Cashiering
• Other ad-hoc duties

Requirements:

• Possess Cashiering / Customer Service / Retail Sales / F&B / Ticketing experience
• No experience are welcome to apply and training will be provided
• Good communication & interpersonal skills
• Able to work on rotating shifts, on weekends & PH
• Able to work retail hours

Other Information:

• Working Hour: Rotating Shift
• Salary: Up to $2100/mth + OT + AWS + VB
• Location: Islandwide

To apply please click on the APPLY NOW button or email your resume with the following detail inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

• Planning, tracking, scheduling and liaising for audit visits to ensure smooth audit flow
• Coordinate and serve as point of contact to long term care providers/outsourced auditors relating to audit scheduling and preparations
• Collating and filing of audit reports and email correspondences
• Planning and scheduling meetings and events for the team
• Manage statistics on complaints and inspections
• Administrative support (e.g. data entry/collation, organising meetings) and usage of virtual meeting platforms such as Zoom and Microsoft Teams
• Liaison work with service providers and external vendors
• All other administrative work as needed.

Job Requirements Mandatory Skills:

• Diploma in Healthcare-related discipline/ Life sciences / Biological Sciences (or any other relevant science background)
• Basic excel analytical skills
• Good written and communication skills
• Applicants should be able to commit for at least 6 months.
• There is the possibility of contract extension for up to a year.

Other information:

• Salary: $13/hr
• Working days: Mon - Fri (office hours)
• Contract: 6 months with the option to extend 6 more months
• Location: Harboutfront Centre

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

Job Duties:

• Manage daily store operations
• Lead, motivate and drive the sales team to achieve store targets and personal targets/KPIs
• Develop strategies to raise customers’ pool, expand store traffic and optimize profitability
• Ensure high-quality visual merchandising presentation are in accordance with Company guidelines
• Coach and provide guidance to Sales Associates on product and customer service
• Ensure high levels of customers satisfaction through excellent service
• Maintain store administration and ensure compliance with policies and procedures

• Welcome and assist walk-in customers.
• Manage customer inquiries, feedback, and escalate issues.
• Maintain daily records of feedback status.
• Distribute welcome packs.
• Handle payment matters.

Requirements:

• Prior experience in customer service roles.
• Possess good communication skills.
• Willing to travel to work on weekends where required.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Summary:

• Gross up to $2500
• Attractive Bonuses (Quarterly bonus UP$650, AL)
• Other Incentives (Medical, Dental, Birthday vouchers)
• Location: Hillion Mall/ Northpoint City/ AMK Hub/ Jewel and PLQ
• 44 hours / week

Job Responsibilities:

• Cashiering
• Ensuring proper housekeeping
• Able to communicate effectively with customers
• Responsible for presenting menus to patrons
• Take orders and answers questions on meal items
• Recommendations and serves food / beverages to customers

Applicants who possess the relevant experience or interest are most welcome to apply.

For a quick response, you may call or WhatsApp to +65 6990 0416 in the following format.

Position applied:

Name:

Residential area:

Alternatively, you may send your application and resume in MS Words format to [email protected]

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Lee Hao Quan

Registration Number: R23118786

MCI CAREER SERVICES PTE LTD

EA License No: 06C2859

Salary: $13.45/hour

Working Days: Monday - Friday

Working Hours: 830am - 5pm

Location: Novena

Contract Period: Immediate till June 2024 (extendable based on performance and business needs)

* Remark: Pre-employment screening will take 2 weeks

Job Responsibilities:

• Address taxpayers’ tax queries on the various tax types such as Individual Income Tax, Property tax over the Helpline
• Promote and nudge taxpayers in the usage of our e-Services and chatbot
• Guide taxpayers on the step-by-step e-Filing procedures and provide advices on their filing and payment obligations

Job Requirements:

• Only Singaporean
• GCE A level and Diploma
• Good communication skills
• Candidate without tax/ customer service experience are welcome to join as training will be provided

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Descriptions:

• Survey and provide advice towards vehicle concern.
• Troubleshooting on site and site recovery if possible
• Submission of report upon case recovery
• To support on testing of equipment and diagnosis
• Setup test environment as and when required.
• To perform OBU installation on actual vehicle when required

Requirements:

• Diploma in electrical Engineering / NITEC in Electrical Engineerung
• Driver license (Class 3 or 3A) and basic safety skill preferred (Work from height)

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Vivian Chung Fhui Tiin
EA Personnel Reg No: R2210643

Takeaway bakery store at 1 jalan Dusun seeking part time service crew.

Duties include :

Making drinks/coffee

Replenish stocks

Cashiering

Maintain tidiness and cleaniness of shop

Any other duties assigned.

Must possessed SFA basic Hygience cert.

Able to commit 3-4days a week (min 4hrs per shift)

RESPONSIBILITIES:

• Sets tables based on reservations
• Ushers the customers to their table
• Answers questions on service info, prices, and meal items
• Assists customers in setting up the pot and portable stove for hotpot
• Maintaining clean and tidy buffet food display
• Ensures enough plates and cutleries available for diners
• Assists in refilling/ topping up the dessert and salad bar
• Clears tables and cleans the chairs
• Disposing garbage

REQUIREMENTS:

• male or female
• 18 to 65
• no minimum education required
• can work 6 days a week

• Higher / NITEC in Engineering
• No Exp Welcome
• Rotating Shift including Weekend & PH

Job Scope:

• Prepare, compile data and generate Fault related reports
• Verify data from Fault Department
• Interpret and analyze data using statistical techniques
• Identify trends on system degradation and optimize maintenance activities
• Handle failure analysis activities and reporting
• To monitor system and infrastructure availability, conduct root cause analysis and propose solutions
• Maintain Maintenance database and files
• Monitor and test application performance for potential faults / issues
• Perform any other duties as assigned

Requirements:

• Possess a Higher / Nitec in Engineering
• No experience are welcome to apply
• Proficient in MS Office (especially in Excel)
• Able to work on rotating Shift, on Weekend & PH

Other Information:

• Working Hour: 5 Days Rotating Shifts including Weekend & PH (7am to 4.30pm / 1pm to 10pm)
• Salary: Up to $2700 + AWS + VB
• Location: Macpherson

To apply please click on the APPLY NOW button or email your resume to [email protected] with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076

Job Title: Customer Researcher & Training Specialist (UX Researcher)

Job Type: Contract One Year, Extendable

Job Location: Central Singapore

Key Skills: UX Research & Training

Our client from the Banking industry is looking for an Innovative individual with experience in User/Customer Research/Training.

Job Description:

· You will focus on applying your Qualitative experience to train bank staff on core Qualitative research skills, artifacts and processes.

· The training covers all 6 markets in APAC countries and collaborate with cross functional teams in implementing the training.

· Additionally, the role involves support for Research Ops.

· Manage the end-to-end process for qualitative research training course, including onboarding, facilitating workshops, and ensuring a high-quality learning experience.

· Continuously assess and enhance training workshop content and templates, keeping them up-to-date and aligned with organizational goals.

· Cultivate a customer obsessed mindset across the organization by organizing events to showcase customer findings across the bank.

· Support internal recruitment needs through an internal panel management system.

Job Requirements:

· Degree or equivalent

· Minimum 3 to 5 years of experience in qualitative or UX research, showcasing your ability to understand customers’ underlying motive or needs

· Experience in training others and panel management is an advantage

· Strong Project Management skills, with a track record of meeting deadlines and effectively managing stakeholders

· Excellent communication and presentation skills

· Proactive and innovative mindset, eager to tackle challenges and problem solver

· Survey design experience and experience in Qualtrics is a bonus

If your skills & experience match the requirement, please share your updated CV in MS Word Format stating your current, expected salary details & availability at [email protected] to take it forward. We regret to inform that only shortlisted candidates will be notified.

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgsknand Privacy Policy at http://bit.ly/3W63rp7.

Manisha Sharma

RMA Consultants Pte Ltd

EA License No 93C4403

EA Regn No R1872602