1. Lead Distribution:

• Receive and review incoming leads from various sources (e.g., website, social media, referrals).
• Distribute leads to appropriate team members
• Maintain an organized database of leads, tracking status and follow-up activities.

2. Call Handling:

• Answer incoming calls promptly and professionally.
• Respond to customer inquiries, providing information about products/services.
• Assist callers with their queries, directing them to the appropriate resources or team members as needed.
• Document call details and outcomes in the customer relationship management (CRM) system.

3. Coordination and Communication:

• Facilitate communication among team members to ensure timely follow-ups on leads.
• Schedule appointments and manage calendars for relevant team members. (This is only for existing Alexis’ and Jon’s listings if still any left for us to service.)

Skills and Qualifications:

• Strong communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritize effectively.
• Prior experience in administrative roles or customer service is a plus.

Company Description

OOM Institute, an extension of OOM Marketing Agency, has broadened its scope to become a premier educational platform. It provides in-depth courses, workshops, and consultancy services tailored to enhance professionals' expertise in digital marketing.

Roles & Responsibilities:

Admin and Operations

• Conduct administrative and operational tasks of the Training Centre
• Liaise with learners, trainers and related departments & organisations to ensure programmes run smoothly
• Manage administrative work (Attendance, preparation of course materials and course enrolment process etc)
• Coordinate and oversee training schedules to ensure adherence to SOPs
• Supports and contributes to the company's continuous improvement and training programs.

Learner’s Management

• Collaborate with the sales and marketing team to execute effective strategies for promoting training courses and maximizing enrollment rates.
• Build and maintain strong relationships with learners, to achieve high customer satisfaction
• Provide quality customer experience through understanding of their queries and needs through email, walk-in and calls
• Ensure that all customer enquiries or feedbacks are satisfactorily managed, resolved and closed within agreed timeframe
• Facilitate effective learning experiences for participants

Job Requirements:

• Possess a Diploma or Degree in any discipline
• Customer-oriented with good interpersonal and communication skills
• Motivated team player with pleasant personality, positive working attitude and determination to learn, achieve and excel
• Experience in customer service or contact centre will have an added advantage
• Good analytical, planning and organizational skills and ability to work independently.
• Willing to work on weekends and/or public holidays.
• Computer literacy e.g. Excel, PowerPoint, MS Word, Google Docs, Sheet

Interested applicants may send your updated resume to +65 8068 2355 or by clicking "Apply". Only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: F&B Manufacturing
• Position Title: Service Crew (Food Court)
• Working Location: Islandwide
• Working Hours: 5 days (8 hours per day, rotational shift)
• Salary Package: Basic Salary up to $3,200 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Assist customers with menu choices, handle inquiries, and ensure a pleasant dining experience.
• Accurately take food and beverage orders and operate the Point of Sale (POS) system to process payments.
• Handle cash, and credit card transactions, and issue receipts with a high degree of accuracy.
• Serve food and beverages to customers in a timely manner.
• Comply with all food safety and hygiene regulations.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Ability to stand for long periods and perform physically demanding tasks, such as clearing tables and carrying trays.
• Ability to work shifts, including weekends and public holidays.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69985 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Logistics Service Supplier
• Position Title: IT Support Administrator
• Working Location: Jurong Island (Company Transportation Provided, Islandwide)
• Working Hours: 5 days (Monday to Friday, 8 am – 5.45 pm)
• Salary Package: Up to SGD 3000 + Allowances + Incentive + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Support employees on all officially sanctioned hardware and software for end-user computing.
• Diagnose and resolve issues with hardware and software, providing relevant recommendations.
• Contribute to project-related tasks as needed.
• Adopt a proactive stance in ensuring all personnel at the primary facility receive comprehensive IT support, in collaboration with the IT department to guarantee efficient operational support.
• Coordinate with the Service Desk to hasten the resolution of technical problems, respond to user inquiries, and ensure thorough follow-up.
• Collaborate with the Local IT Project Team to deliver infrastructure services, support new client implementations, and participate in internal projects which include conducting technical investigation, preparing documentation, and overseeing testing and execution processes.

APPLY NOW!!!

• Min. Diploma in Information Technology
• Min. 1 year of technical knowledge of Microsoft Tools
• Preferably IT-Certification in Microsoft Tools
• Customer service experience/Logistics Business Knowledge is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69991 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

1) Job Role

• This role supports the HR Manager in administering the company's policies and handles the hiring processes. This includes on-boarding and off-boarding practices, foreign worker administration and liaising with agencies on employment requirements.

2) Job Description

• Coordinate and conduct the administration, recruitment, employment relations, medical coverages and training of employees for the organisation in alignment with the organisation’s strategies and policies and procedures and directions of higher management
• Prepare and monitor employment contracts, pre-employment medical check-up and submissions of security screening details to governmental agencies
• Facilitating new hires on-boarding orientation and conduct periodic check-in sessions
• Create new hire records such as Staff Personnel File and profile creation via the HR system
• Process new hire and employee’s staff pass, name stamp and name cards
• Monitor the probationary period of new hires and obtain the confirmation recommendation letters from respective supervisors for management approval
• Conduct the off-boarding process such as exit interviews, handover, final settlement of last drawn salary and archiving staff personnel file documents
• Administer the foreign worker matters such as liaising with recruitment agencies on foreign worker manpower needs for the organisation, work permit applications and renewals, coordinate the submission of 6 monthly medical examinations (6ME) and repatriation matters
• Liaising with government agencies (ie;MOM/HDB) concerning Other Converted Living Quarter (OCLQ)
• Coordinate career fairs and road show campaigns and network with agencies and organisations for internship and recruitment opportunities
• Regular update of employment records via HR system
• Handle employee and department enquiries pertaining to employment matters, policies and procedures
• Conduct investigations and submit reports on employee grievances
• Manage the administration for Cab Charge matters for respective centres
• Raise the Material Service Requisition Form (MSRF) for any expenditure matters
• Carry out any other tasks assigned by the HR Manager and higher management

3) Candidates Requirement

• Bachelor’s Degree in Human Resource or Business Management or Administration
• 1 year of experience in the relevant field
• Familiar and experience working with HRM systems
• Excellent interpersonal, verbal, and written communication skills
• Ability to coordinate and work as a part of the team.

- Attend to walk in guest

- Transfer incoming phone calls

- Admin and documentation tasks

- Ad Hoc Duties

- Ad Hoc Duties

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

- Permanent

- Up to $4k + $600 Transport Allowance + AWS + VB

- Loyang

- Mon to Fri, 8am - 5.30pm

Responsibilities:

• Responsible for meeting sales and operation targets, primarily in wafer fabrication industry.
• Responsible for managing sales, inventory control and account receivables.
• Accountable for the promotion of new products to the semi-conductor industry.
• Promote products through presentations to customers and participation in trade shows.
• Generate quotations and sales report.
• Compile product data sheet and certificate of analysis to customers.
• Daily liaison with principal, including identifying new principals.

Salary:

• Up to $4,000 + $600 Transport Allowance + AWS + VB

Working hours:

• Mon to Fri 8.00am to 5:30pm

Location:

• Loyang

Requirements:

• Engineering degree or Diploma with at least 3 years working experience.
• At least 2 years sale or service experience in wafer fabrication industry.
• Applicants with more than 5 years of relevant experience may be considered for Senior/management position.
• Experience in Etch equipment process is preferred.
• Possession of own transportation is preferred.
• Team player.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration No. R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Are you someone who thrives at the crossroads of education, operations, and sales? As the Centre Manager at our leading tuition centre, you’ll take on a dynamic role where you’ll be instrumental in shaping the growth of the centre and ensuring a seamless learning environment for both students and staff. This is more than just a management position—it’s a chance to be part of a community that is passionate about education and student success.

What You’ll Do

• Drive Enrolment Growth: You’ll play a key role in growing our student base by managing inquiries, engaging with prospective parents and students, and showcasing the value of our programmes. You’ll focus on creating meaningful connections that convert into enrolments, helping more students get the support they need.
• Oversee Operations & Efficiency: Manage the day-to-day functions of the centre, ensuring everything from class schedules to resource allocation runs like clockwork. You’ll ensure that both tutors and students have what they need for a productive learning experience.
• Lead a Talented Team: You’ll motivate and guide a team of passionate tutors and support staff, fostering collaboration and communication to ensure the highest quality of education and service. You’ll be the bridge that connects all parts of the centre together.
• Shape the Student Journey: You’ll oversee the onboarding of new students, making sure they feel welcomed and prepared from their very first class. Your attention to their experience will help build long-term relationships and success stories.
• Build Client Relationships: Serve as the primary point of contact for parents and students, addressing concerns and maintaining strong, positive relationships. Your focus on satisfaction will help create a supportive and loyal community.
• Maintain High Standards: Ensure the centre operates smoothly within set policies and regulatory standards, constantly seeking ways to improve processes and efficiency. You’ll also report key metrics to senior management to showcase the centre’s progress.

What We Offer:

• Career Growth Opportunities: As the centre grows, so will your role. We’re invested in your professional development and leadership potential.
• Meaningful Impact: Your work will directly contribute to student success, shaping their academic journey and making a real difference in their lives.
• Skill Development: Gain valuable skills in leadership, sales, and education management—setting you up for long-term success in your career.

Who You Will Be Reporting To and What You Can Learn:

As the Centre Manager, you’ll report directly to the Managing Director / Founder, a highly experienced leader in the education industry. Under their guidance, our tuition centres have become renowned for providing outstanding academic results and a nurturing environment for both students and staff.

What You Can Learn:

• Education Management Excellence: You’ll have the opportunity to learn the ins and outs of running a successful tuition centre, from enrolment strategies to operational efficiency, all while maintaining the highest educational standards.
• Leadership Development: Gain firsthand experience in leading and inspiring a team, fostering a culture of growth and collaboration, and ensuring everyone works toward common goals.
• Client Engagement & Sales Mastery: You’ll learn how to engage with parents and students effectively, transforming inquiries into enrolments, and building lasting relationships that contribute to the centre’s success.
• Operational Strategy: Develop your skills in creating smooth operational processes that scale as the centre grows. You’ll learn how to streamline daily tasks and improve overall efficiency while maintaining a student-focused environment.
• Strategic Growth Planning: Learn how to think strategically about business growth and sustainability, gaining insights into market competition and long-term planning in the education sector.

By working directly with the Managing Director / Founder, you’ll have the unique opportunity to grow your leadership skills, gain deep insights into the education industry, and make a real impact on the lives of students.

Who We’re Looking For:

We’re searching for someone who is passionate about education and has a proven ability to lead teams, engage parents and students, and drive growth. If you’re organised, people-oriented, and excited to take on the challenge of growing a thriving tuition centre, we’d love to hear from you.

Let’s build the future of education together!

A Service Supervisor is responsible for leading the service team during each shift and ensuring that team members observe service, food hygiene and safety standards. Duties include planning and preparing the staff duty roster, providing on-the-job training for staff, overseeing reservations and assigning workstations. The Supervisor is also expected to resolve work-related problems in a positive and professional manner.

Kenvue is currently recruiting for:

Senior Manager, Self-Care R&D, APAC

This position reports to Senior Director, Self-Care R&D, APAC and is based at Singapore.

Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson’s and BAND-AID® Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours.

Role reports to: Senior Director, Self-Care R&D, APAC

Location: Singapore

Travel: 10%

What you will do

The primary responsibilities of this role will include the continued development and expansion of the short and long-term pipeline for the Self-Care Restoration portfolio in Asia Pacific (ex. China), i.e. in India, with specific R&D leadership in ORSL Brand Development Team. This includes leadership of team that will design, develop and launch products as per internal and external requirements and liaise with Kenvue cross functional teams as well as third party manufacturers. The role will represent technical workstreams in the entire product development cycle, high-quality innovation and executions on time and within budget. Additionally, this role will serve as the primary lead for building the Self-Care Restoration technical capability strength of the entire product development team.

• Serve as the R&D technical lead to help ideate, develop and deliver novel innovation for the Kenvue APAC business
• Work closely with cross-functional R&D partners such as Analytical, Packaging, Manufacturing Sciences & Technology, and Stability to manage entire projects end to end
• Closely collaborate with other R&D functions such as Regulatory and Clinical to guide and develop innovation strategies, development plans, and claims and go-to-market approaches
• Lead partnership with business partners (Marketing teams) to understand key consumer insights and unmet needs that serve as the primary goal upon which to develop and deliver on consumer health improving innovation
• Lead evaluations of external technologies for potential opportunities and applicability to the portfolio and lead the technical relationships with the selected partners
• Serve as R&D lead for core project teams and provide technical mentorship to junior level scientists.
• Manage the work and development of small team
• Serve as technical capability lead for Self-Care APAC organization including, but not limited to, the following activities: Leadership at Technical Review Forums, Leadership/Ownership of Self-Care process/ways of working improvements through globally led Kenvue QMS initiatives, and accountability for enabling best practices for importation projects

Key Responsibilities

• Lead pipeline creation and E2E execution of innovation projects in APAC region with a focus on Restoration Need States (e.g., due diligence lead, technical strategy, documentation completion, technical governance, etc.). Manage external institutions, CROs, and technology development companies to ensure smooth project execution.
• Focus on development of talent within the India Self-Care business including a focus on product development but also with respect to scientific evidence generation development and a key understanding of the India regulatory landscape.
• Serve as regional lead for the advancement of organizations understanding of the Restoration category including the shaping of our procedures and ways of working to be fit for purpose.
• R&D Lead on Restoration Brand Development Team

Other duties include:

• Contribute to regional activities within the broader R&D organization such as talent related initiatives, digital related workstreams, and external innovation explorations.

What we are looking for

Required Qualifications

• Bachelor’s degree in Pharmaceutics or related technical fields; Masters degree or Ph.D a plus
• At least 10+ years of professional experience
• Background in OTC/Regulated Foods formulation and process development preferred
• Experience leading a team
• Strong team leadership and business partnering capabilities, ability to represent Self Care and ORSL in senior forums
• Ability to research and apply industry emerging trends to maintain business competitiveness.
• Demonstrated ability to effectively communicate and collaborate with other departments and divisions within and outside Kenvue to achieve desired outcomes
• Knowledge of GMPs, GLPs, SOPs latest regulatory trends and global regulations as appropriate
• Experience in developing E2E new product development technical project plans
• Knowledge and experience with regulated products and associated requirements including ICH, Local Health Authority (e.g., FDA, TGA, MFDS, etc.) compendia (e.g. USP, JP, EP, etc.)
• Proficient with Microsoft Office, Word, Excel, and Power Point, and have strong oral and written communication skills. Knowledge of programs such as Power BI will be helpful
• Ability to work individually (independently) as well as on a team.
• Detail-oriented, highly organized and able to manage multiple tasks

Desired Qualifications:

• Capability of applying diversified expertise in technical principles and implications of product/technology outcomes on the larger function/organization
• Broad (e.g. global) knowledge of the Self Care business
• Knowledge of clinical strategies for both regulatory approval and/or claim substantiation including coordination of clinical supplies
• Experience with building and delivering presentations to leadership to both inform and influence decision-making
• Demonstrated experience in writing and/or approving applicable research documents for regulatory filings (e.g., IND, NDA) or product launches
• Knowledge of IP strategy

What’s in it for you

• Paid Vacation, Volunteer Time & More!
• Learning & Development Opportunities
• Employee Resource Groups

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other legally protected characteristic, and will not be discriminated against on the basis of disability.

Key Responsibilities:

• Perform day-to-day operations of the company - weekly schedule of workers, work reports and cost review of operating project expenses.

• Support general administrative tasks as assigned.

• Able to support management on administrative tasks from time to time.

Requirements:

• Good time management and ability to manage multiple tasks.

• Able to work independently in fast pace environment

• Proficient in MS Office applications, especially in MS Excel

• Education: GCE ‘O’ / ‘A’ / Diploma / Relevant qualification.

• Poly grads without experience are also welcome

• Working hour : Monday to Friday 9am - 6pm

• Salary S$2,000 - S$2,500

• Start Immediate

• Location: Ubi

• Next to Ubi MRT Station (50m metres away)

Hybrid Work Settings

Responsibilities:

• Manage enquiries and feedback related to the project
• Report directly to Project Manager
• Work closely with the relevant parties such as residents, consultants, authorities, etc.
• Implement proactive steps to address complaints arising from construction activities
• Maintain a documented record of requests and complaints received from residents and/or public
• Issue and distribute advance notifications to the public regarding upcoming work.

Requirements:

• Only for Singaporeans/PR
• Experience in customer service for BTO projects
• GCE O/A Level with relevant certificates

Suitable candidates are encouraged to apply to this position via Apply Now button or email to [email protected]

Only shortlisted applicants will be notified.

Be part of the dynamic coffee-centric brand where our crew will focus primarily on preparing and serving handcrafted espresso beverages and local coffee with basic food & pastry handling service.

We are looking for individuals whom are :

. Possitive, eager to learn and self-motivated

. Professional, detail-oriented and always striving for excellence

. Professional customer focused service

. Problem solving and quality decision maker

. Experts who can withstand stress and work under high volume environments

. Learn and maintain SOP qualitites of handcrafted beverages for consumers

. Comply with all food safety regulation and quality control at all costs

. Maintain and enhance store and personal hygiene

. Inventory management

. Attained Food Hygiene certificate

Contract 1 Year 1 Feb 2025 to 31 January 2026 ( with option to renewal)

monday to friday: 7am to 4pm

Job Description:

Incharge the recepion counter

Attend to walk in visitor/ guess.

Answering phone calls.

Data Entry

Manage lost and found items

Some appointment arranging task, organising meeting.

Job Requirement

N or O level,

3 years experience as Receptionist with admin experience.

General computer skills.

Contractual Period: 2 years (Subjected to contract extension or permanent conversion)

Job Description

Admission and Service Centre (AASC) has a team of financial counsellors who provides timely and accurate financial estimates information on patient’s hospital stay based on treatment or procedure. The role requires you to conduct bedside financial counselling for admitted patients in a consistent and comprehensive manner on estimated/ interim/ finalised medical cost. You will need to assist patients to understand and source for their financing options to reduce their upfront cash burdens by empowering patients to make informed decisions on the level of medical services based on their affordability.

Financial Counselling /Admission

• Conduct financial counselling to patient/NOK on the estimated hospital bills, available subsidies and schemes and various modes of payment.
• Assist patients to complete the various modes of payment forms.
• Refer appropriate cases to Business Office/Medical Social Worker for financial assistance schemes that patient may be eligible for.
• Ensure proper documentation and follow up is done for all inflight cases until patient discharge.

Patient Billing Matters

• Assist patients/NOK in their billing enquiries.
• To collect deposits, payments and handle any outstanding bills for eligible patients, or for other items ordered/applied by medical team such as rehabilitation items, mobility aids etc.
• Perform settlement for NETS / Credit Card transactions daily for patient outstanding payments.

Handling and processing of National forms (NEFR/MCAF/MT)

• To be able to explain and advise patient and their NOK on the various forms and the necessary proof of documentation needed.
• To ensure the original hardcopy of MCAF M/NEFR forms are submitted and send back to MOHH timely.
• To ensure SAP system is updated whenever these forms are consented by patient.

Other Responsibilities

• Perform daily housekeeping of the reception areas and workstations to maintain a professional image and neatness of the workplace.
• Reply emails received in the AASC email account daily.
• Ensure all e-BARFs and merge request cases are raised timely and correctly within the department.
• To manage the department supplies inventory.
• Involve and engage in ad-hoc projects as assigned by Reporting Officer.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Diploma/Degree in Business Administration, Accounting/Finance or equivalent field.
• Strong analytical, communication and interpersonal skills with positive “can do” attitude.
• Good knowledge of CPF and insurance stuff as this role will need to do financial counseling is a must
• Team player with natural ability to interact with healthcare team of all levels.
• Pleasant disposition, approachable, independent worker, have initiative and drive to resolve issues.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.

Working hours

• Able to perform 3 rotating shifts (includes night shifts, weekends, and public holidays).

Interested applicants, please feel free to reach out to us at my email address [email protected]

EA Reg No.: R1436439 | EA Licence: 17C8713

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met; Source for products/solutions and vendors/suppliers for required projects.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Draft and update technical documentation such as administration & user guides; Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA with minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall & devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux; API/Web Programming and Database Administration is an added advantage
  
  Additional info: Location: Pandan area / Clementi (Company transport is provided from Clementi MRT (one way))
  
  To learn more about this opportunity, please contact Gia Grace at [email protected]
  
  We regret that only shortlisted candidates will be notified.
  
  GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Job Description & Requirements
1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
Primary responsibilities are focused on customer contact Perform outbound calls to users who leave callback
Handle emails as assigned by team leader
Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public
Primary Skill: Customer Experience Management, Contact Centre, Call Centre

Language: Mandarin & English

Experience Level: O Level Experience

Work schedule – 44 hours per week. 5.5 days.

Shift: Candidate is expected to work on rotating shift.

Shift timing: (6.45am to 3.45pm, 8am to 5pm, 9pm to 6pm, 11am to 8pm, 12.45pm to 10.45pm.

Description of the Company’s background

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018. Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company’s market share in terms of smartphone shipments ranked no. 2 globally in the second quarter of 2021. The company has also established the world’s leading consumer AIoT (AI+IoT) platform, with 374.5 million smart devices connected to its platform (excluding smartphones and laptops) as of 31 March 31, 2021, excluding smartphones and laptops. Xiaomi products are present in more than 100 countries and regions around the world.

Job Description

The General Manager (GM) will be responsible for overseeing all business operations, setting strategic goals, and ensuring the country’s business objectives are achieved in alignment with the global/regional strategy.

This role involves managing teams across various functions such as sales, marketing, finance, HR, and operations, while fostering a culture of high performance and collaboration.

The GM will act as the key liaison between the local office and the headquarters, driving profitability, market growth, and operational excellence.

Key Responsibilities:

1. Strategic Leadership:

• Develop and execute the country’s business strategy in line with global/regional objectives.
• Identify growth opportunities and lead market entry strategies to expand the business.
• Set and monitor business performance against key financial and operational metrics.

2. Operational Management:

• Oversee day-to-day operations, ensuring efficiency and high performance in all departments (sales, marketing, finance, HR, operations,etc.).
• Implement and monitor business processes to ensure high quality, efficiency, and risk management.
• Ensure compliance with all local regulations, standards, and policies.

3. Team Leadership & Development:

• Lead, mentor, and motivate a multidisciplinary team to drive performance.
• Foster a positive and collaborative company culture, encouraging continuous improvement and innovation.
• Develop succession plans and ensure the continuous development of talent within the organization.

4. Financial Performance:

• Drive the P&L performance of the business, ensuring targets for revenue, profitability, and growth are met or exceeded.
• Oversee budgeting, financial forecasting, and reporting to ensure sound financial management.
• Optimize resource allocation to maximize return on investment.

5. Stakeholder Management:

• Act as the primary point of contact for external stakeholders, including customers, partners, suppliers, and government bodies.
• Build and maintain strong relationships with key customers and business partners.
• Report regularly to headquarters or regional office on business performance, challenges, and opportunities.

6. Business Development & Sales:

• Develop and implement strategies to drive business growth, increase market share, and build brand presence.
• Lead high-level negotiations with key clients and strategic partners.
• Collaborate with the sales team to establish pricing strategies and ensure customer satisfaction.

7. Compliance & Risk Management:

• Ensure that the business operates within the legal and regulatory frameworks of the country.
• Identify risks and develop mitigation strategies to protect the business.
• Ensure adherence to company policies and procedures at all levels.

Job Requirements

• Bachelor’s degree.
• 10+ years of experience in a senior leadership role, preferably in a multinational company.
• Strong experience in business management, financial oversight, and P&L responsibility.
• Proven track record in driving business growth and profitability.
• Deep understanding of the local market, regulatory landscape, and competitive dynamics.
• Excellent leadership, communication, and interpersonal skills.

BIPO Service (Singapore) Pte. Ltd.

EA License No. : 18S9180

Job Description:

Responsibilities:

• Provides off-site support to end-users (from healthcare environment) with good customer satisfaction
• Be available to take calls
• Provide first-level support to troubleshoot and solve technical problems
• To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight
• Prompt response to queries via voicemail / email / fax
• Accurate assessment/ resolution of problems
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests
• Coordination for employee user account administration, activation, changes, and terminations
• Receive and answer all users' IT service request calls

Requirements:

• Candidate with no experience are welcome to apply
• Minimum NITEC in IT relevant discipline
• Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals
• Knowledge of operating systems, software applications, and remote connection systems
• Candidate willing to work for rotational shift.
• Work Location: Changi Business Park (Expo Mrt)

FULL TIME/ PART TIME POSITIONS OPEN!

XI TANG Singapore is an authentic Hongkong style dessert cafe that serves a menu which includes:
● Main Courses
● Hot & Cold Desserts
● Drinks

Job Responsibilities:
Preparation for opening and closing of shop
● Serve food and beverages promptly and courteously
● Clear and reset tables after guests have finished dining.
● Maintain brand and outlet SOPs to enhance productivity and service quality across all outlets
● Ensure compliance to food safety, hygiene and sanitation standards

Job Requirements:
● Singaporeans and PRs only
● SFA Basic Food Hygiene Certification is required
● Good customer service and willing to learn attitude

Staff Benefits:

Self Assessment Benchmark

The Sales Support Specialist plays a critical role in assisting the sales team by managing administrative tasks, facilitating communication between departments, and ensuring efficient operations. This position is responsible for supporting sales processes, handling customer inquiries, maintaining data systems, and preparing sales-related documents. The ideal candidate is organized, detail-oriented, takes initiative, and is proficient in multitasking.

• Good command in English
• Positive and good manners
• Timeline Sensitive
• ITE / Dip / Deg in Business/Marketing
• Well Proficient in Microsoft Office, especially MS Excel
• Open to all mode of communications
• Always have an up-to-date task list
• Spontaneous in learning new knowledge
• Demostrated ability to take initiative
• Prior experience in sales support is an added advantage

The Opportunity

• Besides Basics, be rewarded with monthly uncap variables, based on client subscribed values.
• Entitled to Company Trip when team effort exceeds basic targets
• Prospects: To be promoted as Operations Manager or related if performance exceeds expectations

Job Description

Operation

• Ensure smooth loading & discharging operations to prevent demurrage.

• Responds to vessel issues, coordinating with concerned parties until resolution.

Documentation

• Ensure shipping documents are done correctly from cargo conclusion to payment received.

Analyst

• Perform market segment research.

• Long term / short term forecast of commodity / vessel market to form trading strategies to maximise profit and manage risks.

Commercial

• Drafting & sending of sales contracts to buyers.

• Manages a fleet of regularly chartered vessels to facilitate trading.

• Actively maintains close business relationships with buyer, seller & shipowner.

• Market development of various commodities.

Job Requirements

• Degree/diploma in Maritime, no experience required, TRAINING PROVIDED!

• Experience in Maritime, shipping, chartering in Maritime industry/Oil/Commodity Trading

Salary range: SGD 3,800 to 5,000

Working location: Paya Lebar Square

Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

Job Description

• Installation, configuration, and troubleshooting.
• Set up and install Surveillance equipment and systems.
• Knowledge in network system security.
• Liaise with vendors on new IT purchase and implementation.
• Any other ad hoc tasks assigned by supervisor.

Requirements

• Min. Diploma in Electrical/Electronic/ IT Engineering.
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
• Good understanding of computer systems, mobile devices, mobile applications and other tech products