Responsibilities:

CR creation:

• Creation of Change request, gather information from multiple sources
• Follow up with user for the missing information
• Validate the CR before submission
• Follow up with various stakeholder for the approval of the change request
• Perform CR amendments based on the user request
• Close the CR

Patching

• Perform UAT and production patching
• Follow the SOP for the patching
• Do pre-preparation for the patching
• Follow up the change request and patch the server and components which are only listed in the change
• Get user confirmation before proceeding to next step
• Any issues or error report to the technical team
• Follow up with user on the verification and testing signoff

Shift:

• Its 24/7 shift work including weekends
• Patching should be performed in the patching room at office

Ideal Candidate should have 1-2 years of expereince as L1/L2 Desktop support services.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

The Services required are set out as follows:

1. Programme Design and Implementation

 Organize and manage activities during student engagement

programme (e.g., Reintegration Programme, The Catalyst

Programme, After-School Engagement) during term time.

 Organize and manage activities at the school’s after-school

engagement centre, ensuring they are meaningful and engaging

for students.

 Develop holiday programmes during school breaks to maintain

student engagement.

2. Student Supervision and Support

 Supervise students during activities, ensuring safety and positive

interactions.

 Help manage and guide students towards building positive peer

relationships and social-emotional competencies.

 Monitor and track student participation, following up with school

personnel on non-participation.

3. Mentoring and Guidance

 Mentor identified students with a focus on goal-setting, academic

support, and building social-emotional learning (SEL)

competencies.

 Collaborate with teachers-in-charge to equip students with the

relevant skills and values.

4. Resource Management and Activity Preparation

 Ensure the provision and preparation of necessary materials for

all student engagement activities.

 Engage students in maintaining the designated after-school

engagement room, ensuring it is conducive for activities.

5. Monitoring and Reporting

 Provide termly evaluations of the programmes, collecting

feedback from students and preparing reports for school.

 Share updates and progress on student participation and

programme impact for ongoing monitoring and improvement.

 Ensure adherence to the school’s code of conduct during all

activities.

6. Collaboration with School Personnel

 Work closely with school personnel to provide follow-up support

for students needing additional help, including connecting

students with community resources.

 Assist with other school-wide initiatives that support the holistic

development of students through uplift efforts.

7. Review and Improvement

 Conduct review of the student engagement programme at the

end of the academic year, recommending improvements for

future implementation.

Our client is a Science Service Provider. Due to their current expansion plan, they are looking for a Scientific Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Execute and qualify routine validated test methods on finished products, special projects, or specified testing in accordance with Standard Operating Procedures (SOPs).
• Record and submit all technical data into the work request management and submission system.
• Perform all tasks in strict compliance with the organization’s safety and quality standards.
• Follow work assignments provided by the Team Leader.
• Monitor, replenish, and manage laboratory samples, consumables, and reagent inventory.
• Accurately maintain and update equipment records and documentation.
• Conduct daily laboratory cleaning and perform routine equipment maintenance.
• Immediately report any product testing deviations, equipment malfunctions, or other laboratory issues to the Team Leader.

Job Requirement:

• Diploma in Sciences or Engineering.
• 0-1 year of laboratory experience with the ability to perform test methods efficiently and accurately.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

LAI CHAI LI | R24122162

Job Description

. Handling of customer LCL / FCL bookings and handle nomination accounts

. Coordinate and arrange Import / Export shipment delivery

. Closing / Finalizing of job files

. Handle customers’ enquiries

. Liase with customers’ and internal department to

execute customers’ instruction

Requirement

. Minimum GCE ‘O’ Level

. Good interpersonal and able to interact with all level

. Prefer 1-2 years experience in freight forwarding & consolidation

Management executives focus on improving leadership and management systems within a company, implementing guidance systems for staff members, tracking manager performance and satisfaction, and so on.

• studying policies and procedures to improve them
• improving company compliance to policies
• implementing guidance systems for staff members
• guiding leadership practices within the company
• designing goals and strategies for reaching them
• determining department operations and sizes
• creating smaller teams and groups for projects
• planning client retention strategies for company use
• developing company management budgets
• overseeing leadership and management hiring practices
• ensuring managers are consistently following procedures
• producing guidelines and regulations for leadership

Responsibilities
1. Attend to patient’s enquiries and provide information.
2. Be the contact person for the doctors and patients.
3. Maintain confidentially of patient’s information.
4. Demonstrate good interpersonal skills with the public and staff.
5. Inform patients of the estimated waiting time or period of absence when the doctors are called away.
6. Responsible and responsive to patient’s feedback/complaints before referring to the Manager, SOC Executive or supervisor.

Requirement

• Min NITEC in Any Discipline
• No Need Experience
• Keen in Healthcare
• Able to commit 3-6 months at least

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Duties

• Able to plan and make necessary arrangements for specific jobs given
• To conduct quality checks on work done by workers
• To oversee daily operations at site
• Ensuring that all workers comply with all safety measures required
• Liaise with main contractor and coordinator with regards to all matter pertaining to the project
• Responsible for the upkeep of documentation on project matters
• Submission of daily reports to coordinator and as built drawings upon completion

Job Requirements

• With at least 5 years of relevant site supervision experience especially with RC works, Dwall, canal and road diversions
• Possess required BCSS/Work at Height Assessor / Supervisor certifications
• Lifting Supervisor certificate an advantage
• Registered Earthwork Supervisor certificate an advantage
• Supervise Confined Space Work certificate an advantage
• Have initiative and responsible at work
• Conversant with key plans/technical drawings

Client Engagement and Service Operations

• Operationalise engagement strategies through various outreach modalities and ensure optimal deployment of volunteers - Silver Generation Ambassadors (SGAs)
• Sense needs and identify older adults who require additional care and support and to coach SGAs on the same
• Consolidate feedback from older adults and partners to track fulfilment, identify and analyse needs in the community
• Ensure that stipulated performance standards, such as approval timelines and outreach targets and, care and support outcomes are met
• Execute operation validation as required to ensure that processes are adhered to and engagement quality and outcomes are maintained
• Coordinate active ageing programmes and functional screenings with community partners and government agencies to ensure events are held smoothly and divisional KPIs are met

Volunteer Management

• Supervise and motivate a team of SGAs to engage older adults through house visits & community events to attain the relevant desired outcomes
• Recruit, train and retain SGAs and guide them to meet the stipulated performance standards

Care Coordination and Community Engagement

• Coordinate care and support needs and referrals across the relevant agencies and community partners in a seamless manner
• Build relationship with local community stakeholders and partners (such as Regional Health Systems) to identify opportunities for collaboration that are in line with divisional work-plan
• Organise and support local community pilots, including review and evaluation to achieve better social-health outcomes for older adults
• Support community partners in the implementation of the AAC Centre model and other initiatives

Job Requirement:

• Degree in any discipline, healthcare, social work or counselling related field will be an advantage
• At least 2 years of relevant experience, preferably with experience in healthcare, social services or community engagement. Candidates with no relevant experience may apply too.
• Passion in communication or outreach work on public policies
• Strong ability to mobilise people into action
• Good people and communication skills
• Dependable and good problem solving skills
• Ability to work in fast-paced and dynamic work environment
• Able to work after office hours when required
• Only Singaporeans

The Laboratory of Surgical System & Service Innovation (3SI) is a multi-disciplinary laboratory that provides a platform for cutting-edge surgical health services research that informs healthcare systems, policies, and programs to provide high-value, patient centered care for patients and their families undergoing surgery.

We are looking for an enthusiastic, dynamic, meticulous, and responsible Research Fellow to work closely with a team of experienced researchers and the clinical team in health system, services innovation, and novel surgical technologies research.

You will be part of a holistic clinical and health services research team whose mission is to improve clinical outcomes for seriously ill patients in surgery.

Among others, your role will focus on driving new health services research or population health related projects in the context of surgical patients with serious illness. This may include economic evaluation, qualitative & quantitative methods, advanced statistical modelling, or machine learning.

*Successful Applicant with Master's Degree as highest academic qualification will be offered Research Associate position, while PhD holders will be offered Research Fellow position.

Main Responsibilities:

1. Data Collection, Management, Analysis

• Gathering data from various sources and organizing it for analysis
• Performing statistical and data analysis techniques to generate insights from the data
• Data quality control – Ensuring accuracy and completeness of data through data validation and cleaning

2. Presentations & Data Visualization

• Analysis Report Generation: Producing reports and presentations to communicate findings and recommendations
• Data Visualization: Creating visual representations of data to effectively communicate insights
• Preparation of presentation slides and posters for submission to local and international conferences

3. Patient recruitment & consent

• Patient recruitment for involvement in value-based healthcare projects
• Qualitative interviews of patients and their families

4. Source materials for grant writing and ethics application

• Help to source for references and materials for grants; preparation of ethics application

5. Health economics and cost-effectiveness analysis & strategies

• Be familiar with costs, financial data of surgical patients
• Conduct of cost-effectiveness and economic analysis

Main Requirements

• PhD in health services research, public health related, health economics, qualitative research / Masters in Public Health
• Extensive knowledge in quantitative & qualitative methods, health economic analysis including cost-effectiveness & decision-analysis, commonly utilised in HSR research
• Prior experience in basic and advanced statistical analysis
• Prior relevant working experience with HSR related projects
• Prior experience in grant submissions
• Good publication track record indicated by first author publications in high quality journals
• Excellent written and verbal communication skills in English
• Added bonus if experience with machine learning methods
• Able to work independently and interactively in a team setting, motivated, responsible and a fast learner
• Passionate about clinical and health service research to bring about positive impact to patients with advanced cancers

At Little Paddington Preschool, we provide a nurturing and enriching environment for young children. We are dedicated to fostering a love for learning and supporting our students and staff with a range of educational and administrative services.

What you will do:

• Oversee and document petty cash, daily collections, and centre enrolment reports.
• Input data on the ONE ECDA website, including new teachers' information and Leave of Absence (LON) records.
• Enter details on the CCLS website, such as subsidies, enrolment information, parents' particulars, and reports of infectious diseases.
• Prepare and manage monthly forms including sign-in/sign-out logs, and school bus attendance forms.
• Support parents in purchasing merchandise and enrolling in enrichment programmes, including uniforms, caps, and books.
• Conduct stock-takes and restock supplies, including merchandise and stationery.
• Usher children to and from school buses, ensuring their safety.
• Handle the collection of school fees, issue invoices and receipts.
• Order groceries and other essential items needed for school operations.
• Assist the Principals with various administrative tasks and perform other duties as assigned.

What you will need:

• Diploma or degree in Business Administration, Early Childhood Education, or a related field.
• Minimum of 2 years of administrative experience, preferably in an educational or childcare setting.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with school management software.
• Ability to work independently and as part of a team.

Personal Attributes:

• Passionate about Early Childhood Education: A genuine interest in creating a positive & supportive environment for young children.
• Detail-Oriented: Strong attention to detail and accuracy in all tasks.
• Problem-Solver: Proactive and effective in resolving issues.

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Provide L1/L2 support and participate as a team lead or member in projects.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Draft and update technical documentation such as administration & user guides.
• Source for products/solutions and vendors/suppliers for required projects.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.

Requirements:

• Diploma or degree in Computer Science or Information Technology
• CCNA certification is advantageous
• Minimum of 1 year of relevant experience in infrastructure system maintenance and optimization
• Expertise in enterprise networking, including implementation and support of WAN, LAN, and VPN optimization
• Proficient in managing Microsoft Server 2012 and newer versions, Microsoft 365, and Google Suite products/services
• Knowledgeable in internet architecture, including TCP/IP, DNS, DHCP, Proxy, and Firewall configurations
• Familiar with devices such as Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controllers
• Strong understanding of CyberRisk and CyberSecurity; experience with PDPA is highly desirable
• Experience with Veeam, VMware, and UNIX/Linux is advantageous
• Additional skills in API/web programming and database administration are a plus

To apply, please visit www.gmprecruit.com and search for Job Reference: 24953

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Job Responsibilities

• Conduct the lesson plan in accordance with the curriculum guidelines
• Creates a well-organized, structure and task-oriented learning environment
• Planning activities and worksheets to include approaches to learning
• Assess student’s progress and communicate to provide feedback to the parent
• Demonstrates the necessary subject knowledge and methodological strategies to effectively educate students
• Introduces new study patterns to student develop their interest to foster maximum student’s engagement
• Fostering curiosity, creativity and a lifelong enjoyment of English language learning
• Reviews the feedback from the academic HOD and improving teaching practices to support differentiated learning

Job requirement

• Minimum Degree in Education/ English Language/ Literature
• Professional command of English language
• 3 - 5 years of teaching experience
• Passionate in teaching English and given tutor to primary and secondary school students, prior experience is a plus, but not mandatory
• Willing to develop teaching skills and support students in differing levels and learning
• With high level of integrity and professionalism
• Able to work on weekends
• Must be bilingual able to communicator in English, Mandarin.
• 
  

• Oversee the operations of the Healthy Ageing Department together with other senior team members
• Identify and analyse key trends and developments, data and collaborations required to meet the department’s vision
• Plan and implement evidence/interest-based initiatives aimed at improving the quality of life of seniors (emphasis: frail seniors who use Community Care services or who are living at home). These include meaningful recreational activities such as the arts (visual arts, creative movement), physical leisure (gardening, taichi), music, inter-generational projects, etc
• Research, plan and implement evidence and interest-informed initiatives in collaboration with partners and the Community Care sector
• Develop and execute strategies to support Community Care service providers (e.g. Active Ageing Centres) in providing meaningful and evidence and interest-informed activities for their clients.
• Analyse information, data and ground insights to identify trends, needs and gaps, and formulate strategies to support activity provision by Community Care partners and service providers.
• Project manage and evaluate the outcomes and effectiveness of the initiatives
• Engage and manage internal and external stakeholders to gain buy-in and partnerships

Job Requirements

• Degree in any discipline with at least 8-10 years of programme management / at least 10 years of relevant experience and 3 years in a managerial capacity
• Strong in programme management and evaluation experience, preferably in healthcare, eldercare and/or social services
• Self-motivated, resourceful with good problem-solving skills and a high level of initiative
• Able to manage multiple projects with excellent project management skills and to thrive under pressure in a fast-paced environment
• Effective communicator (verbal, in writing) with good interpersonal skills and an interest to enhance care for seniors
• Responsible, independent and a good team player

· Weekly marketing (only kosher products)

· Bring residents to see doctors at hospital, clinic.

· Attend to residents’ needs, wound dressing, monitoring the blood pressure, assist them when they

visit the toilet, clean-up, bath, feed the residents if called upon.

· Help to tidy up the residents’ rooms and cleaning as and when necessary.

· Perform exercises with the residents. Take them for a walk, if necessary.

· Any other duties deem beneficial to the general well-being of 81 Wilkie Road

Company: Accounting Firm

Location: Central (5 minutes walk from MRT Station)

Position: Company Secretary (Job ID: 19348)

Job Description:

- Prepare and draft meeting minutes accurately and promptly.
- Handle company registration processes and related administrative tasks.
- Prepare and manage necessary documentation.
- Provide support to lawyers when required.
- Perform other ad-hoc duties as assigned by management.

Job Requirements:

- Minimum 3-5 years of Company Secretarial experience is preferred.
- Experience in a tax services firm/law firm or similar industries will be advantageous.

Interested applicants please send your resume to Jing Ling, jingling at pasona.com.sg with email subject header "Job Application for Company Secretary (Job ID: 19348)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.
http://www.pasona.com.sg/privacy.html

Tan Jing Ling

EA Registration No: R24124404
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
Email: [email protected]

URL: www.pasona.com.sg

EA License No:90C4069

Interested in becoming part of a friendly, warm and cooperative team that helps you grow in both technical and interpersonal skills? Join FD Air-Con Service Pte Ltd today!

About FD Air-Con Service Pte Ltd

- Established in 2002

- Has a strong customer base

- Interested in team-building and welfare of the employee

- Interested in employee development and upgrading of skills

- Dynamic and friendly team

- Operates in 5 different teams

Attractive renumeration package

- Competitive salary, up to $4k/month

- 13th month bonus

- Attractive performance bonus

- Profit sharing

- OT available

Requirements

- Good attitude to learning and growing with the company

- Good interpersonal and communication skills

- At least 3 years of prior experience working in Singapore as an air-conditioning technician

- Class 3 driving license

Job Scope:

- Aircon installation, repair, replacement and maintenance for household, commercial and factory units

- To perform general air-con servicing, chemical overhaul and troubleshooting

- Any other duties assigned

Interested applications please contact 92381806 to arrange for an interview. We would love to meet and chat with you!

• Location: Bukit Batok
• Working Days: 5 Days
• Working hours : 9am - 6pm
• Salary : SGD2,900- $4,000 (not inclusive of transport allowance, bonus/commission)
• Allowance Transport: SGD500 min (applicable if you have own car), otherwise reimbursement

Industry: Electrical & Electronics

The role of Technical Support and Application Engineer will be responsible for supporting technical sales and providing technical support of Automation Products we are distributing and their applications for our customers in Singapore, Malaysia and Indonesia.

Job Responsibilities:

• Responsible for product management for the product we are distributing
• Provide post sale and presale application and sales support by analyzing and recommending solutions to meet customer’s needs.
• Prepare and present application/ solution proposals according to customer requirements
• Provide technical, application/ Support technical requests/support, respond to customer queries and issues of our customers over telephone or email.
• Provide product training and conduct product demonstration to customers
• Work closely with sales team to maintain existing customers’ relationship.
• Using product application knowledge to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products.
• Build up relationship with our product's principal and provide customers’ feedback to product's principal for service and/or products enhancements.
• Value-add to customers’ needs and strengthen relationships with them.

Job Requirements:

• Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronics
• Training on products will be provided
• Knowledge in PLC, Control/Automation, IOT Knowledge will be added advantage
• 1 – 2 years experience

Skills

• PLC programmable logic controller programming, touch panel, Control And Automation

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Responsibilities:

1) Handle customer enquires channels via direct face-to-face interactions, hotline, WhatsApp, messages, emails and social media etc effectively.

2) Disseminate customer enquiries to appropriate sales staff for follow-up.

3) Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

4) Provide product, delivery, membership and promotion information including solution and consultation to customer with salespersons.

5) Arrange product collection, delivery appointment, refund, product exchange and follow up.

6) Liaising with various departments to ensure customer issues are resolved in a fast and timely manner.

7) Any other duties as assigned by the superior.

Job Requirements:

1) Ability to liaise with customers over the customer enquires channels in a professional manner.

2) Manage customers’ feedbacks or complaints efficiently in a timely manner.

3) Possess excellent computer skills especially Google drives, Google sheets and internet.

4) Possess excellent customer service handling skills with good attitude, positive mindset and a good team player.

5) Willing to work on a 6day work week – Retail hours: 12.30pm – 9pm with Off on a fixed weekday.

6) Those with some customer service background will have an added advantage.

7) Those without experience but with keen interest in handling customers and IT Savvy especially in Google Sheets, Google Drives and internet are welcome to apply.

8) Able to commence work within short notice.

9) Candidate must possess O level/Nitec/Higher Nitec/Diploma in Customer Service or its equivalent.

Job Highlights:

• Immediate Positions Available
• Accessible location, 10 mins walk from Orchard MRT
• Benefits: Performance Bonus, Commission, Medical, Dental, and Insurance

Job Description:

• We welcome both experienced and non-experienced candidates!
• Training will be provided.

Duties and Responsibilities:

• Assist dentists by providing necessary supplies and instruments.
• Prepare treatment rooms with required equipment and supplies.
• Ensure cleanliness and sterilization of instruments and treatment areas.
• Maintain patient records.
• Welcome patients and assist them during their visit.
• Manage phone calls, messages, and email inquiries.
• Handle patient inquiries and provide customer service.
• Schedule, reschedule, and confirm appointments.
• Collect and process payments accurately.
• Maintain clinic cleanliness.

Minimum Qualification Level:

Certificates or qualifications equivalent to Secondary education

Working hours at Orchard Branch (5.5 day's work week):

Monday - Friday: 9am – 6pm
Saturday: 9am – 1pm

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Requirements

Physically Fit

Good Team Player

Passion to work with the elderly

Able to work on weekends (rotational basis)

Able to work on public holidays

Job Description

Delivery meals to frail home bound elderly clients

Accompany and assist elderly for medical appointments

Key Responsibilities

• Lead production services for a geographically dispersed group, ensuring daily datacentre availability scheduling for both planned and unplanned maintenance across different production domains: Consumer Online, Mobile Banking, Payments, and Merchant Services.
• Oversee and review monthly maintenance requests, targeting less than 1% of requests causing unplanned customer impact.
• Approve or deny all change requests impacting the five highlighted production domains.
• Prepare comprehensive application deployment instructions, accounting for dependencies and operational capacity.
• Collaborate closely with Release Management for scheduling, technical assistance, and documentation related to code deployments, including emergency requests.
• Partner with various teams (network, application, workload management, problem management, and infrastructure support) to schedule updates and resolve ongoing issues.
• Establish communication windows with Line of Business representatives for planned outages.
• Participate in the OnCall Manager on Duty rotation, managing disruptions and providing updates to senior leadership during high-impact service interruptions.
• Orchestrate datacentre network traffic routing for operational activities, business continuity, and compliance.
• Collaborate with the Vendor Liaison group on vendor code changes and infrastructure deployments.
• Work with multiple stakeholders (Project Management, SMEs, Network/Infrastructure Architecture, etc.) to define and implement operational readiness routines for monitoring and managing datacentre traffic and outages.
• Design and develop deployment script templates and maintain a library of deployment plans.
• Collaborate with Application Delivery to design and implement deployment strategies using bank-approved tools.
• Serve as an escalation contact for frontline teams during critical traffic management actions to resolve production incidents.
• Generate change progress reports and escalations as needed for senior leadership.

Key Requirements

• Bachelor’s degree in a related field or equivalent experience preferred.
• Proven experience in production services or operations management, particularly in a datacenter environment.
• Strong understanding of change management processes and methodologies.
• Familiarity with the Software Development Life Cycle (SDLC) and deployment strategies.
• Excellent communication skills, with the ability to collaborate effectively across various teams and levels of management.
• Experience in managing and orchestrating datacenter traffic and application deployment.
• Knowledge of consumer banking routing mechanisms is preferred.
• Ability to analyze and resolve complex issues, providing timely updates to senior leadership.
• Strong organizational skills with a focus on detail and accuracy.
• Ability to work in a fast-paced environment and manage multiple priorities effectively.

Job Scope:

Customer Care Ops

• Ensure quality and adherence to SOPs for case escalation and case management for Integrated programmes
• Update and enhance current SOP to enhance workflow, increase efficiency and improve customer satisfaction
• Assist in training and upskilling of client appointed centres and contact centre provisioned for Integrated programmes
• Measure and monitor customer satisfaction for escalated cases
• Coordination of regular meeting with stakeholders
• Assist to investigate and monitor status of key cases to ensure customer satisfaction.
• Engage with internal stakeholders on review of programme improvements for better customer experience

Programme Support (Logistics Support)

• Assist to monitor inventory level at client appointed centres and all Tracker Distributors
• Ensure no discrepancy in client appointed centres and all Tracker Distributors’ inventory.
• Perform reconciliation of tracker issuance and balance stock records, and to follow-up on all discrepancies.
• Ensure timely and accurate submission of documentation and reports by client appointed centres and all Tracker Distributors, monitoring it on a daily, weekly, or monthly basis as required.
• Support post app release issues and rectifications, solutioning
• Provide logistics support for the customer care area and all Tracker Distribution Channels

Others / Adhoc Duties

• You may be assigned to other adhoc duties by the department. This may include supporting other administrative work.

Working Arrangement:

Contract Duration: 6 Months

Location: Outram Park

Working Hours: Mondays to Fridays:

Job Requirements:

• Good excel skills
• Customer care work experience
• Fresh graduate / with relevant work experience are welcome

EA License No.: 96C4864

Reg. No.: R22110485

Our client is delivering innovative solutions for the marine and aviation sectors.

• Respond to customer inquiries via phone, email, and chat regarding services, bookings, and products related to marine or aviation operations.
• Assist customers with the booking and ordering process, ensuring all details are captured accurately.
• Resolve customer complaints efficiently and effectively, escalating issues when necessary.

Requirements:

• Nitec and above
• At least 2 years of customer service experience in Marine or Aviation sector.
• Strong analytical skills with a proactive approach to resolving issues and providing solutions.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740