Responsibilities:

• Customer Service
• Listen and document customer concerns and issues with their vehicle.
• Provide clear and concise explanations of recommended services and repairs.

Service Consultation and Coordination

• Schedule service appointments and manage the service workflow.
• Coordinate with technicians to ensure timely and accurate diagnostics and repairs.
• Keep customers informed of the status of their vehicle throughout the service process.
• Review the service and repairs completed with the customer, ensuring satisfaction.
• To act according to the principles of the core processes of After Sales.
• Monitoring the progress on the repairs/service and keep customer updated of the status on the repairs of their car.
• Provide quotations for repair of customer’s car including body/paint repair jobs.

Administration

• Process service orders, invoices, and payments.
• Maintain detailed records of services performed and parts used.
• Communicating with customers for approval to carry out additional repairs on their cars whenever necessary.
• Performs any other ad-hoc duties as assigned by the supervisors.

Job Requirements:

• Relevant experience in Automotive Industry or with automotive technical knowledge will be an advantage.
• Obtain at least Class 3 Singapore Driving License.
• Proficient in spoken & written English and Mandarin.
• Attention to detail and a commitment to delivering high level of customer service.
• Knowledge of automotive repair and maintenance.
• Flexibility to adapt to changing technologies and industry trends.
• Strong organizational, multitasking and communications abilities.

Job Responsibilities:

· Manage the daily operations of assigned facilities, including maintenance, security janitorial services and office systems.

· Manage facility budgets, ensuring that expenses are within budgetary parameters and track capital expenditures

· Oversee the planning and execution of improvement projects, including renovations and equipment upgrades

· Negotiate and manage vendor contracts, ensuring that all work meets quality and safety standards

· Administer the maintenance data and records for management report

· Develop and maintain positive relationships with internal stakeholders and external partners

Job Requirements:

· Degree/Diploma in Engineering/Technical or related field

· At least 3 years of working experience in facilities management

· Self-starter, good interpersonal and communication skills with a positive mindset

· Strong project management skills with the ability to prioritize and manage multiple sites/projects simultaneously

· Excellent analytical and problem-solving skills with the ability to make decisions and develop creative solutions to complex problems

Job Description :

• Assist the Restaurant Manager to manage the operations of the outlet as well as maximize revenue and minimize costs in accordance with the budget guidelines.
• Ensure that the highest standard of quality relating to service, presentation, supervision and control of food and beverage is maintained (in accordance with the goals/targets of the outlet).
• Undertake responsibility for all key area of management in the absence of the Restaurant Manager.
• Assist in the reinforcement of a flexible workforce and maintain an effective payroll control by practising multi-tasking and multi-skilling thus minimize utilisation of casual labour.
• Adhere strictly to the operating budget and ensure that all costs are controlled.
• Be proactive to further increase revenue and participate in the formulation of annual operating budgets which will form part of the Hotel’s annual business plan.
• Acquire and account for the correct settlement of all sales and be responsible for cash floats and the management of micros operating system.’
• Identify and rectify any errors an manage outlet effectively to maximise the use of any resource in accomplishing targets.
• Assist the Restaurant Manager to ensure that the outlet is managed efficiently according to the established concept statements and adhere to Company and Hotel Policies & Procedures.
• Have full working knowledge and capability to supervise and implement a flexible scheduling based on business patterns by having the right mix of full time and part time staff.
• Delegate responsibilities to subordinates and to check their performance periodically and maintaining a strong and efficient team.
• Conduct daily pre-shift briefings to employees on VIP bookings, reservations status, service-related matters, hotel news and information and food and beverage knowledge.
• Established and strictly adhere to the par stocks for all operating equipment, supplies, inventory items and to ensure that the outlet is adequately equipped.
• Establish good rapport with guests, maintaining good guests’ relationship, build guests profiles/database and handle all guest complaints, requests and enquiries of food, beverage and service in a prompt, courteous and sincere manner.
• Assist in the planning of the outlet weekly roster and work schedule to ensure that the outlet is adequately staffed to handle the level of business.
• Coordinate all Repair and Maintenance and issues repair and maintenance job orders to ensure the proper maintenance of the outlet.
• Monitor and analyse the activities and trends of other hotel’s competitive restaurants and bar.
• Understand and strictly adhere to the Rules & Regulations and Hotel’s policy on Fire, Hygiene, Health and Safety.
• Assist in the recruitment and selection of employees and their training needs.
• Ensure that all employees go through the orientation induction process.
• Conduct regular, meaningful communication such as feedback on performance, involvement in planning and setting objectives with staff. This is done through the yearly performance appraisal process.
• Undertake any other ad-hoc duties relevant to your role, as assigned by the Floor Manager.

Job Requirement :

• Experience working in an Indian restaurant
• Strong knowledge of Indian cuisine
• Hotel experience is preferred
• Excellent communications skills
• Customer service oriented and able to handle challenging situations professionally
• WSQ Follow Food & Beverage Safety and Hygiene Policies or other relevant Workforce Skills Qualifications (WSQ)

Main Duties and Responsibilities:

• Ensure that the highest standard of quality relating to service, presentation, supervision and control of food and beverage is maintained (in accordance with the goals/targets of the outlet).
• Undertake responsibility for all key areas of management in the absence of the Cluster Restaurant General Manager.
• Assist in the reinforcement of a flexible workforce and maintain an effective payroll control by practising multi-tasking and multi-skilling thus minimize utilisation of casual labour.
• Adhere strictly to the operating budget and ensure that all costs are controlled.
• Be proactive to further increase revenue and participate in the formulation of annual operating budgets which will form part of the Hotel's annual business plan.
• Acquire and account for the correct settlement of all sales and be responsible for cash floats and the management of micros operating system.
• Identify and rectify any errors and manage outlet effectively to maximise the use of any resource in accomplishing targets.
• Assist Management to ensure that the outlet is managed efficiently according to the established concept statements and adhere to Company and Hotel Policies & Procedures.
• Have full working knowledge and capability to supervise and implement a flexible scheduling based on business patterns by having the right mix of full time and part time staff.
• Delegate responsibilities to subordinates and to check their performance periodically and maintaining a strong and efficient team.
• Conduct daily pre-shift briefings to employees on VIP bookings, reservations status, service-related matters, hotel news and information and food and beverage knowledge.
• Establish and strictly adhere to the par stocks for all operating equipment, supplies, and inventory items and to ensure that the outlet is adequately equipped.
• Establish good rapport with guests, maintaining good guests’ relationship, build guests profiles/database and handle all guest complaints, requests and enquiries of food, beverage and service in a prompt, courteous and sincere manner.
• Assist in the planning of the outlet weekly roster and work schedule to ensure that the outlet is adequately staffed to handle the level of business.
• Coordinate all Repair and Maintenance and issues repair and maintenance job orders to ensure the proper maintenance of the outlet.
• Monitor and analyse the activities and trends of other hotel's competitive restaurants and bar.
• Understand and strictly adhere to the Rules & Regulations and Hotel's policy on Fire, Hygiene, Health and Safety.
• Assist in the recruitment and selection of employees and their training needs.
• Ensure that all employees go through the orientation induction process.
• Conduct regular, meaningful communication such as feedback on performance, involvement in planning and setting objectives with staff. This is done through the yearly performance appraisal process.
• Undertake any other a-hoc duties relevant to your role, as assigned by the Cluster Restaurant General Manager.

Job Requirement :

• Experience working in an Indian restaurant
• Well versed with managing an Indian restaurant
• Familiar with Profit and Loss reports and meetings
• Strong knowledge of Indian cuisine
• Excellent communications skills
• Customer service oriented and able to handle challenging situations professionally
• WSQ Follow Food & Beverage Safety and Hygiene Policies or other relevant Workforce Skills Qualifications (WSQ)

RESPONSIBILITIES

• Supervise the day-to-day operation of the Finance Department
• Assist in cash flow management
• Handle full set of accounts
• Review AP entries
• Review and approve the AP payments and staff reimbursements
• Review AR aging and oversee to ensure that AR collections are up-to-date
• Prepare timely monthly management reports
• Prepare yearly forecast and budget
• Handle commission computation for salesmen
• Review quarterly GST filing preparation and file GST
• Review/ handle BG & LC applications
• Handle government statistics returns
• Prepare tax schedules for certain GL accounts
• Prepare audit schedules for certain balance sheet accounts
• Liaison with external auditor on annual audit
• Liaison with insurance agent for annual insurance
• To do any ad-hoc duties assigned

REQUIREMENTS

• ACCA/ Degree in Accounting with relevant work experience
• 4 to 5 years of working experience in related field
• Meticulous and Good Positive Attitude
• Strong sense of business acumen
• Analytical skill
• People Manager
• Team-player
• Good communications skills (written and spoken)

BENEFITS

• Attractive remuneration package
• Five-day work week
• Good career development opportunities in an in-demand industry

WHY JOIN US

At the heart of the ITS, culture is our structured approach consisting of 3 core values:

Professionalism

Courtesy, dignity, and respect in reciprocity of the high value delivery from each individual.

Partnership

Lasting relationships with partners, clients, and staff for greater value in our business' ecosystem.

Performance

Inspiration and instruction for maximizing our people's career potential via efficient delivery of effective business outcomes.

These values accommodate our people's divergent strengths to make a convergent impact on the industry landscape-realizing our Corporate Mission of "Bridging Science to Society, and Inspiring Possibilities towards Public Good".

Job Title: Finance and Operations Manager

Location: Singapore

Company: Bestfoody Pte Ltd

About Us: Bestfoody Pte Ltd is a dynamic video production and technology company founded in 2016, dedicated to creating innovative and engaging content. We collaborate with a diverse range of clients, delivering high-quality video solutions that capture stories and inspire audiences.

Position Overview: We are seeking a detail-oriented and proactive Finance and Operations Manager to oversee our financial operations and administrative functions. This role is crucial in supporting the company’s financial health and ensuring efficient administrative processes across our Singapore, Malaysia, China and Vietnam offices. The ideal candidate will have experience in finance, accounting, hr and administration, preferably within the creative or media industries.

Key Responsibilities:

Financial Management:

• Prepare and manage budgets, forecasts, and financial reports for our Singapore, Malaysia, and Vietnam offices.
• Oversee accounts payable and receivable, ensuring timely invoicing and payments.
• Responsible for full set of accounts
• Conduct financial analysis to inform decision-making and strategy.
• Responsible for GST/CIT Filing or equivalent.
• Ensure compliance with financial and tax regulations and standards for various tax jurisdictions.
• Liaise with external auditors, tax agents or government agencies where necessary.
• Handle work pass applications with the Ministry of Manpower (MOM).

Administrative Oversight:

• Supervise day-to-day administrative operations, including office management and facilities.
• Implement and improve administrative processes and policies.
• Manage human resources functions, including recruitment, onboarding, and employee records.
• Coordinate with department heads to ensure alignment on administrative needs.
• Work with the video production team to schedule shoots and other activities.

Project Support:

• Collaborate with production teams to monitor project budgets and expenditures.
• Provide financial insights and support for project planning and execution.
• Assist in negotiating contracts and agreements with vendors and clients.

Team Leadership:

• Support CEO to co-lead Bestfoody sales and operations team and fostering a collaborative environment.
• Develop training programs to enhance staff skills and knowledge.
• Follow up with the sales department to meet monthly sales targets.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. MBA or CPA preferred.
• 5+ years of experience in finance and administration, with a preference for experience in the media or creative industries.
• Strong knowledge of financial management software and accounting principles.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal abilities.
• Ability to work independently and as part of a team in a fast-paced environment.
• Willingness to travel if necessary.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work in a creative and dynamic environment.
• Professional development and growth opportunities.

How to Apply: Interested candidates should submit their resume and a cover letter to frankie@bestfoody.com. Please include “Finance and Operations Manager Application” in the subject line.

Bestfoody Pte Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers/ patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic's operational and procedural area readiness based on desired service standards.
• Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider's information for billing.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents
• Attend to any requests, emails and phone enquiries.
• Assist clinic manager in administrative duties
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Performance Motors Limited (PML), a Sime Darby Motors Company, endeavours to be the undisputed leader in the automobile industry. As the dealer of BMW cars and motorcycles in Singapore since 1979, Performance Motors has been synonymous with performance and sheer driving pleasure.

Job Description

• Handle calls at all times and charge (wrap up code) accordingly if any
• Act as first point of telephone contact for customer support requests
• Obtain precise customer personal particulars, vehicle registration, car ownership (raise change management form for amendment / update)
• Check for support agreement / warranty validity per local guideline.
• Ensure all inbound/ outbound calls, including customer compliments and complaints logged in CRM system are defined
• Log complete and accurate data within the call logging tool (CRM) and booking appointment (date/time) for all 3 service centres & ensure mobility service are offered to customer at all time
• Provide technical call screening and assign call to the appropriate delivery method and payment type
• Optimise available workshop capacities by effectively assigning work/ cars to each service centres
• Provide customer with call number for follow-up and set customer expectations on the next steps in the service delivery process
• Provide best effort technical advice to customer in a timely and professional manner
• Assist in special product campaign or promotions
• Arrange for airport service, pickup and delivery for customers
• Schedule customers for professional car care services
• To ensure daily service level achievement
• Assist in generating daily, weekly and monthly reports as and when required

Requirements

• Minimum ‘O’ Levels
• Minimum 2 years in Customer Service industry or 2 years in Call Centre support
• Team player
• Good Customer Service and communications skill
• 5.25 Alternate saturday

Sime Darby, ranked No. 25 in the Fortune Southeast Asia 500 list, is the parent company of Sime Darby Motors, a leading automotive player in the Asia-Pacific region. With a presence in nine markets—Malaysia, Australia, China, Hong Kong, Macau, New Zealand, Singapore, Thailand, and Taiwan—Sime Darby Motors is invested across the entire automotive value chain, from assembly, importation, distribution, and retail, to after-sales services and rental. With over 13,900 employees across these markets, we are committed to delivering excellence in every aspect of our business

Position Overview:

We are looking for an experienced and motivated professional to lead and optimize our healthcare device promotion initiatives. This role is responsible for overseeing a team of promoters to ensure excellent customer service and strong sales performance. The Healthcare Device Promotion Manager will play a pivotal role in increasing awareness and encouraging the prescription of our products, building and managing key stakeholder relationships, and expanding our market presence.

Key Responsibilities:

1. Promoter Management and Training:

Recruit, train, and lead a team of promoters to uphold pharmacy standards, enhance product awareness, and drive consumable sales. Monitor promoter performance to ensure alignment with company KPIs and continuously seek improvements.

2. Stakeholder Engagement:

Establish and maintain strong relationships with pharmacy managers, doctors, nurses, and other healthcare professionals. Conduct training sessions to inform and engage stakeholders on product features and benefits, aiming to increase prescription rates.

3. Market Expansion:

Develop and implement strategies to expand product penetration into digital and other healthcare institutions, maximizing reach and impact.

4. Sales Strategy Development:

Design and execute targeted sales and promotional strategies for various market segments, ensuring high product visibility and increased sales.

5. Performance Monitoring:

Regularly assess promoter and project performance, identifying areas for improvement and driving efforts to exceed sales targets. Use performance metrics to evaluate success and support continuous growth.

6. Inventory and Order Management:

Collaborate with procurement and delivery teams to forecast inventory requirements, manage purchase orders (POs), and ensure timely delivery of products to maintain optimal stock levels.

7. Compliance and Reporting:

Ensure all promotional activities adhere to relevant legal and regulatory standards. Prepare and present regular management reports detailing project progress, sales performance, market feedback, and inventory updates.

8. Marketing and Event Support:

Develop with marketing department impactful marketing materials and organize promotional events, supporting overall product awareness and sales initiatives.

Qualifications:

• Bachelor’s degree in Nursing, Healthcare Management, Business, Sales, Marketing, or a related field.

• Demonstrated experience in sales, ideally within the healthcare and/or B2C sector.

• Strong leadership and communication abilities with a proven track record in team management and training.

• In-depth knowledge of healthcare products and the Singapore healthcare landscape.

A. JOB SCOPE/ KEY RESPONSIBILITIES

The Manager, Resource Acquisition is responsible for raising funds for SPD’s cause and meet fundraising targets to serve people with disabilities through SPD’s programmes and services. Work closely with other members of SPD’s Community Partnerships Division and Direct Service Programme Heads in planning and implementing fundraising activities and developing proposals for donors that align with SPD’s mission and goals.

1. Actively drive new engagement with untapped sectors and high net worth individuals to build a pipeline of new prospective donors to raise funds for programmes and services in aid of people with disabilities;

2. Acquire new donors and maintain and grow relationships with them, promptly following up, reporting and opening channels of support, and constantly looking out for new opportunities;

3. Craft compelling proposals and present existing platforms in an engaging way to interest potential donors;

4. Develop, review and execute engagement plan to generate collaborative opportunities with accounts;

5. Analyse donation landscape, giving trends and donors’ needs and expectations, gathering data on prospective donors to develop targeted approaches to cultivate and reach out to new donors;

6. Provide support for collaborative fundraising with corporate partners including giving advice on fundraising and attending events independently;

7. Any other duties/tasks as assigned by the HOD

B. JOB HOLDER’S REQUIREMENT

1. Bachelors’ degree in marketing/or related discipline

2. Minimum 5 years of experience in fundraising/sales and marketing

3. Self-driven and outgoing with excellent ability to engage at all levels and network with Chinese- and English-speaking communities

4. High emotional intelligence with good written and verbal communication skills and ability to influence

5. Adaptable and creative with good presentation skills

6. Determined and resilient

7. Highly social team player who enjoys working with and collaborating across functional groups and passionate about engaging people for the disability cause

8. Professional, with impeccable integrity

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Job Responsibilities:

• Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on relevant products and services
• Respond to customers' queries and concerns with the aim of achieving first call resolution satisfactorily
• Depending on the projects assigned, candidates may be required to perform cross selling and upselling of products and services to existing customers and prospects

Requirements:

• Able to communicate fluently in English and at least one other language to attend to non-English speaking customers
• Prior experience in a call centre environment is preferred
• Candidates with prior customer service experience in other businesses and operations may be considered as well
• Possesses a customer service mind set and is able to empathies with customers and quickly grasp the issues they’re facing

The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes, learning & growth perspectives.

Duties and Responsibilities:

1. Manage service point operations assigned.
2. Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems.
3. Responsible for devising innovative services to continually improve service levels and improve patient care.
4. Responsible for achieving volume and financial targets for clinical targets assigned.
5. Manage services through annual financial budgeting and regular reviews with clinical heads, and development of new services.
6. Manage a group of non-nursing staff providing services in service points. Conduct appraisals for non-nursing staff.
7. Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
8. Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
9. Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems.
10. Participate in committees and other tasks as assigned.
11. Job rotations to other operational areas after 3 years.

Requrement

• Degree in any discipline
• Minimum 3 years’ work experience in healthcare industry
• Healthcare operational experience will be advantageous although not necessary
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word / Excel / Powerpoint
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills
• Excellent communication, problem solving, presentation, negotiation and interpersonal skill

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Job Description & Requirements

ADMINISTRATION MANAGER JOB DESCRIPTION

We are searching for a perceptive, creative Administration Manager to oversee office operations and administration staff members. The Administration Manager will hire, train, and evaluate administrative team members, develop, review, and improve policies, systems, and procedures, and generally ensuring the office operate smoothly and efficiently. You will also assist in developing and enforcing budgets, delegating tasks and tracking progress on projects, and planning and organizing a calendar of events, which may include training sessions, interviews, new hire orientations, and policy or procedure updates.

To succeed as an Administration Manager, you must be focused on ensuring attracting and retaining top talent and streamlining office operations to maximize quality and efficiency while reducing costs. You should be analytical, knowledgeable, and organized with a proactive attitude and strong leadership skills.

ADMINISTRATION MANAGER RESPONSIBILITIES

Supervising day-to-day operations of the administrative department and staff members.

Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.

Planning and coordinating administrative procedures and systems and devising ways to streamline processes

Ensure the smooth and adequate flow of information within the company to facilitate other business operations

Manage schedules and deadlines

Monitor costs and expenses to assist in budget preparation

Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

Organize and supervise other office activities (recycling, renovations, event planning etc.)

Ensure operations adhere to policies and regulations

Keep abreast with all organizational changes and business developments

Monitors and procures needed supplies for office, reception, mailroom, and kitchen.

Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.

Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

Hiring, training, and evaluating employees, taking corrective action when necessary.

Developing, reviewing, and improving administrative systems, policies, and procedures.

Ensuring office is stocked with necessary supplies and all equipment is working and properly maintained.

Working with accounting and management team to set budgets, monitor spending, and processing payroll and other expenses.

Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.

Collecting, organizing, and storing information using computers and filing systems.

Overseeing special projects and tracking progress towards company goals.

Building new and expanding existing skills by engaging in educational opportunities.

ADMINISTRATION MANAGER REQUIREMENTS

Bachelor’s degree in business administration, management, or related field.

Experience in related field, such as management or financial reporting, preferred.

Exceptional leadership and time, task, and resource management skills.

Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.

Proficiency with computers, especially MS Office.

Familiarity with budget planning and enforcement, human resources, and customer service procedures.

Willingness to continue building skills through education opportunities.

Administrative writing and reporting skills

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• The ability to work under pressure.

Job Description & Requirements

ADMINISTRATION MANAGER JOB DESCRIPTION

We are searching for a perceptive, creative Administration Manager to oversee office operations and administration staff members. The Administration Manager will hire, train, and evaluate administrative team members, develop, review, and improve policies, systems, and procedures, and generally ensuring the office operate smoothly and efficiently. You will also assist in developing and enforcing budgets, delegating tasks and tracking progress on projects, and planning and organizing a calendar of events, which may include training sessions, interviews, new hire orientations, and policy or procedure updates.

To succeed as an Administration Manager, you must be focused on ensuring attracting and retaining top talent and streamlining office operations to maximize quality and efficiency while reducing costs. You should be analytical, knowledgeable, and organized with a proactive attitude and strong leadership skills.

ADMINISTRATION MANAGER RESPONSIBILITIES

Supervising day-to-day operations of the administrative department and staff members.

Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.

Planning and coordinating administrative procedures and systems and devising ways to streamline processes

Ensure the smooth and adequate flow of information within the company to facilitate other business operations

Manage schedules and deadlines

Monitor costs and expenses to assist in budget preparation

Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

Organize and supervise other office activities (recycling, renovations, event planning etc.)

Ensure operations adhere to policies and regulations

Keep abreast with all organizational changes and business developments

Monitors and procures needed supplies for office, reception, mailroom, and kitchen.

Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.

Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

Hiring, training, and evaluating employees, taking corrective action when necessary.

Developing, reviewing, and improving administrative systems, policies, and procedures.

Ensuring office is stocked with necessary supplies and all equipment is working and properly maintained.

Working with accounting and management team to set budgets, monitor spending, and processing payroll and other expenses.

Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.

Collecting, organizing, and storing information using computers and filing systems.

Overseeing special projects and tracking progress towards company goals.

Building new and expanding existing skills by engaging in educational opportunities.

ADMINISTRATION MANAGER REQUIREMENTS

Bachelor’s degree in business administration, management, or related field.

Experience in related field, such as management or financial reporting, preferred.

Exceptional leadership and time, task, and resource management skills.

Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.

Proficiency with computers, especially MS Office.

Familiarity with budget planning and enforcement, human resources, and customer service procedures.

Willingness to continue building skills through education opportunities.

Administrative writing and reporting skills

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• The ability to work under pressure.

We’re seeking an energetic and motivated Customer Service/ Account Manager to join our dynamic team.

In this role, you’ll be responsible for managing client accounts, building and maintaining strong relationships, and ensuring exceptional service. If you're passionate about connecting with clients, thrive in a fun work environment, and have a proactive attitude, we'd love to meet you!

Job Descriptions:-

• Account management - Servicing customers to conduct product installation, training, maintenance, and troubleshooting
• Maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Job Requirements:-

• Diploma/Bachelor's degree from recognized institutes
• Preferably with 1-2 years of experience in customer service/ client servicing/ account management or similar capacity
• Non-experience candidates are welcome to apply as training will be provided
• Comfortable with travelling for client visiting (for deployment, training purposes)
• Result-oriented and able to work under pressure
• A good team player with roll-up-sleeves attitude
• Good communication and presentation skills
• Able to start work immediately or within short notice is highly preferred!

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button.

We regret only shortlisted candidates will be notified. Thanks for applying!

Job Description & Requirements

Responsibilities:

Contacting potential clients to establish rapport and arrange meetings.

Planning and overseeing new marketing initiatives.

Researching organizations and individuals to find new opportunities.

Increasing the value of current customers while attracting new ones.

Finding and developing new markets and improving sales.

Attending conferences, meetings, and industry events.

Developing quotes and proposals for clients.

Developing goals for the development team and business growth and ensuring they are met.

Training personnel and helping team members develop their skills.

Requirements:

Bachelor’s degree in business, marketing or related field.

Experience in sales, marketing or related field.

Strong communication skills and IT fluency.

Ability to manage complex projects and multi-task.

Excellent organizational skills.

Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

Proficient in Word, Excel, Outlook, and PowerPoint.

Comfortable using a computer for various tasks.

Job Description

1. Be responsible for on-site service of marine equipment such as ballast water management system, desulfurization and denitrification system, and dual fuel gas supply system.

2. Assist in customer relationship maintenance and market development work.

3. Assist in receiving and dispatching spare parts, as well as managing warehouse and office.

Requirements

Requirements include but not be limited to the following points: Applicants need to be proficient in software and related skills.

Skills Requirement:

1、 Familiar with electrical and automation related knowledge, with experience in PLC utilize（Mitsubishi/Omron）.

2、 Possess basic knowledge in the marine industry and ship equipment.

3、 Adapt to a work environment without fixed schedule（occasionally）.

Proficient in English speaking and writing.

Pluses

- Have experiences in maintenance work, such as BWTS or other marine electrical equipment.

- Ability to communicate in bilingual.

- Passionate in communication.

Key Responsibilities:

• Manage the end-to-end recruitment process, including job postings, resume screening, interviewing, and candidate selection.
• Develop and implement effective recruitment strategies to attract qualified candidates.
• Build and maintain relationships with candidates, hiring managers, and external recruiting partners.
• Collaborate with hiring managers to understand their staffing needs and create job descriptions that accurately reflect requirements.
• Utilize various sourcing techniques, including social media, job boards, networking events, and employee referrals, to identify potential candidates.
• Conduct phone and in-person interviews to assess candidates' qualifications, skills, and cultural fit.
• Coordinate and schedule interviews with hiring managers and candidates.
• Provide regular updates to hiring managers on the status of open positions and candidate pipelines.
• Assist with other HR-related tasks and projects as needed.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• 5 days work week with staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description :

• To assist guests with check-ins & check-outs.
• To process payments & documentations.
• To provide necessary assistance to ensure guests' satisfaction.
• To answer all calls & to assist accordingly.
• ·To fulfill any other duties as assigned to him/her.

Requirements:

• Singaporeans & PRs only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Minimum GCE ‘O’ Level or equivalent.
• Knowledge in Opera PMS is preferred
• Good communication skills (written and oral)
• Proficient with Microsoft Office applications
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 13 Dec 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We are looking for part-timer (Student preferable) who can cover during the period below:

• 15-25/11/2024, 29/11/2024, 23/12/2024, 28-31/12/2024, Feb'25
• This is not a remote position.

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

Manager, SingHealth AI Office

The SingHealth AI Office brings together a multi-disciplinary team with the vision to develop Artificial Intelligence (AI) for advancing academic medicine. The office has 4 key functions:

1. Drive research and development
2. Attract commercial partnerships
3. Support AI analytics and governance
4. Support AI education

Be part of a leading AI team here at the SingHealth AI Health Office and be involved in projects in the clinical and operational space. You will work with comprehensive patient data, including medical records and imaging, from a large and diverse patient population with various health conditions. This role offers a unique blend of strategic, technical, and operational experiences in the rapidly evolving field of healthcare AI.

In this role, you will:

• Contribute to AI strategy development and implementation across the cluster
• Manage and coordinate multidisciplinary AI projects, gaining exposure to cutting-edge technologies
• Generate and maintain the dashboard for AI projects and initiatives
• Engage with industry partners, enhancing your network in the AI and healthcare sectors
• Collaborate with diverse stakeholders in AI project scoping and technology translation
• Develop expertise in drafting and managing research agreements and grants
• Lead AI education initiatives, including events and seminars
• Work closely with the Group Communications team to develop publicity materials for AI projects
• Ensure compliance with health and safety standards, building your knowledge of regulatory requirements in healthcare AI

Job Requirements

• Degree in Business, Economics, Finance, IT, Computer Science, Engineering or related field.
• At least 8 years academia or industry experience business development/ market access/ marketing/ technology transfer in either commercial, banking, technology and healthcare domains or related experience, with at least 2 years of managerial or supervisory experience.
• Ability to do business model financial modelling will be an advantage.
• Prior experience in dealing with industrial partners and collaborators, and in negotiating and completing relevant agreements (research collaboration agreements, licenses)
• Ability to drive and strategise AI commercialisation activities in the clinical space.
• Strong analytical and problem-solving skills, with the ability to structure creative deal structures and develop conceptual solutions.
• Ability to work independently as well as contribute proactively as a team player.
• Excellent written and oral communication skills.
• Experience in using Microsoft Office, Excel and related software

Senior Manager, SingHealth AI Office

The SingHealth AI Office brings together a multi-disciplinary team with the vision to develop Artificial Intelligence (AI) for advancing academic medicine. The office has 4 key functions:

1. Drive research and development
2. Attract commercial partnerships
3. Support AI analytics and governance
4. Support AI education

Be part of a leading AI team here at the SingHealth AI Health Office and be involved in projects in the clinical and operational space. You will work with comprehensive patient data, including medical records and imaging, from a large and diverse patient population with various health conditions.

In this role, you will:

• Develop commercialisation pathway and business models for AI projects
• Actively collaborate and engage with technology translation offices and commercialisation partners to facilitate the translation of the Principal Investigator's (PI) technologies Assist to draft agreements, white papers, grants and reports for the Director and PIs
• Support AI education initiatives that include AI Office events and seminars.
• Support with generation of publicity materials for AI projects and initiatives, in collaboration with Group Communications.
• Ensure compliance with health and safety in all aspects of work.

Job Requirements

• Degree in Business, Economics, Finance, IT, Computer Science, Engineering or a related field.
• At least 10 years of academia or industry experience in business development/ market access/ marketing/ technology transfer in either commercial, banking, technology and healthcare domains or related experience, with at least 4 years of managerial or supervisory experience.
• Ability to do business model financial modelling will be an advantage.
• Prior experience in dealing with industrial partners and collaborators, and in negotiating and completing relevant agreements thereof (research collaboration agreements, licenses)
• Ability to drive and strategise AI commercialisation activities in the clinical space.
• Strong analytical and problem-solving skills, with the ability to structure creative deal structures and develop conceptual solutions.
• Ability to work independently as well as contribute proactively as a team player.
• Excellent written and oral communication skills.
• Experience in using Microsoft Office, Excel and related software.

Job Descriptions:

• Plan, lead and monitor progress and performance against the project plan
• Manages day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control.
• Exercise timely instructions to deal with the results of delays, bad weather or emergencies at construction project sites.
• Liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities’ compliances issues to avoid discrepancies.
• Review manpower planning and monitoring of work schedules to ensure orderly delegation of jobs and smooth operation.
• Perform cost management to manage projects within approved budgets, include materials, manpower and machinery cost control for new and running projects.
• Exercise effectively safe and economical methodology and enforces project standards
• To perform any other ah-hoc duties as and when assigned.

Job Requirements:

• Possess recognised Degree in Project Management or its equivalent
• Minimum 10 years’ construction working experience in project/site management in construction industry
• Preferably completed relevant safety courses required by MOM
• Independent, diligent, meticulous and highly motivated with excellent team spirit
• Good project management, communication and good analytical skills
• Ability to work with tight schedule in a fast-paced environment
• Adopt a proactive mindset when facing and solving issues; take charge of the planning and organization of resources and activities at the site
• Proponent of lean principles, actively seeking to maximize value and minimize waste in processes and resource management
• Believer of empirical data and measurement as the basis of decision-making to improve efficiency and productivity

The assistant / Full Purchasing Manager is a key strategic leader within our procurement division, responsible for overseeing purchasing activities across multiple international sites. Reporting to the Senior Manager of Global Procurement, you will drive initiatives that align procurement strategies with business objectives, ensure an optimized supply chain, and foster a culture of innovation and continuous improvement.

Success in this role requires strong business acumen, the ability to manage complex cross-border purchasing functions, and a focus on delivering value to support our global growth.

• Global Procurement Strategy: Lead regional purchasing teams to implement and refine procurement strategies that align with company objectives, delivering optimal cost efficiencies, quality, and continuity of supply across all locations.
• Supplier Relationship Management: Cultivate and manage high-value relationships with suppliers globally to secure the best possible terms, enhance supplier performance, and mitigate risk. Implement strategies for supplier evaluation and development.
• Data-Driven Decision Making: Oversee the tracking and analysis of key purchasing metrics to identify trends, inform decision-making, and drive continuous improvement initiatives. Regularly publish performance reports for all regional sites, ensuring data transparency.
• Demand and Inventory Planning: Work with Planning Team to develop and execute demand planning and inventory optimization strategies to meet production needs, balancing stock levels with cost control and waste reduction.
• Process and Policy Enhancement: Spearhead reviews and improvements in procurement processes and policies, driving efficiencies that create competitive advantages and uphold best practices across global operations.
• Cross-functional Collaboration and Project Management: Act as a strategic partner across production, logistics, and finance to support seamless operations. Lead cross-functional projects that enhance procurement’s contribution to company-wide objectives.
• Leadership and Team Development: Manage, coach, and develop a high-performing procurement team. Foster a collaborative environment that encourages innovation and supports team and individual growth.

Qualifications & Requirements

• Education: Bachelor’s degree in Chemistry, Material Science, Supply Chain, Logistics, Business Administration, or a related field.
• Experience: 7+ years of progressive experience in purchasing, with a minimum of 3 years in a managerial role overseeing regional or global procurement activities.
• Meticulous and strong attention to details to ensure correct capture and issuing of orders.
• Good level of liaison skills and ability to meet deadlines and targets.
• High sense of proactivity.
• Strategic thinker with strong business acumen and a proactive approach to procurement.
• Analytical mindset with demonstrated ability to leverage data for process optimization.
• Excellent negotiation, communication, and relationship management skills.
• Leadership capabilities to inspire and develop a team.
• Experience with ERP systems and familiarity with logistics, including incoterms, is a plus.