• Achieve individual sales target and contribute to the store sales target.
• To provide outstanding customer service
• To handle customer’s enquiries and feedbacks
• To perform cashiering, housekeeping duties, display arrangements
• Perform store operation related activities.
• Always maintain the best retail outlet conditions. E.g., cleanliness, safety, security etc.
• Assist Manager with the daily operation.
• Improve Company's operation system together with the management.
• Other duties may also be assigned depending on operation’s needs.

You will provide assistance in operation and strategic development projects in the Allied Health Division as well as for the departments under the Allied Health Division. You are expected to provide direction for administration of business projects, explore and innovate business opportunities to increase external business, coordinate cost saving projects for the Division, and provide leadership and supervision of team members.

Job Requirements

• Degree or Masters in marketing or business, preferably with some marketing and administrative experience.
• At least 6 years of experience, preferably in healthcare industry
• Excellent leadership skills
• Excellent interpersonal and communication skills

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 5,500.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 5,500.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

· Review works schedule and master program with PM

· Ensure that every project meeting is recorded & minuted

· Ensure that milestones are achieve and completed on schedule

· Attend new job enquires & ensure correct pricing

· To interview, hire & train new staffs

· Degree in Engineering, Construction, or related discipline / equivalent experience

· Minimun 5 years of experience in similiar role required

· Experience with managing and speaking with Japanese Clients

Our client, a well-established MNC is seeking for a Customer Service Executive ( Frontline ) - MNC/Luxury brand - Up To $ 4,900.00 + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma or Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 3 to 5 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Airline, Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 4,900.00 + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

1. At least 3 years experience in sales or marketing

2. Have resources in digital and social media marketing.

3. Able to run projects and campaigns.

4. Great communications skills with internal and external stakeholders

5. Able to do market researching, and analysing data

6. Able to develop marketing strategies and execute them.

7. Interior and/or renovation background is a plus

SCAL is looking for a motivated individual to be part of the Industry Development team involves in representing the needs and interests, as well as overseeing the growth and development of the industry. The executive/manager plays a key role in collaborating with members, industry stakeholders and government agencies to drive industry development and transformation. He builds effective relationships with strategic partners and stakeholders to identify growth opportunities for the industry, including implementing strategies to promote and foster greater awareness and advocacy of related subject matters and initiatives for the industry.

The Industry Development Executive/Manager is an effective communicator and presenter. He needs to be analytical and professional in addressing the concerns of the industry. One that is forward-looking, able to set out a clear strategic direction and inspire the team towards achieving desired outcomes and goals.

Job Description:

· Identify issues impacting the industry and close gaps in policies based on trends and changes

· Engage member companies to identify business needs and gather feedback on industry views and concerns.

· Manage the development of advocacy with government agencies, partners and SCAL members.

· Developing and implementing strategies to promote the industry, including engagement and surveys, research and analysis to identify trends and opportunities for growth and development within the industry.

· Manage strategic industry-level projects, events and initiatives to represent industry needs and interests, monitor all project deliverables, results and indicators.

· Assist and provide inputs on public communications related to relevant subcommittees.

· Possess knowledge of current industry practices to review and provide recommendations on practices for the construction industry.

· Prepare reports, monitor, and follow up on industry engagements.

Any other duties as may be assigned by the Executive Director or by whomever the Executive Director so designates

Job Requirements:

· Degree in any discipline

· At least 3-5 years of working experience

· Strong project management skills

· Good interpersonal and communication skills, effective communicator

· Good comment of written and spoken English

· Organised, self-driven, resourceful, fast learner

· Critical thinker with good analytical and problem-solving skills

· Passionate in advocacy, open-minded and resilient

We are looking for an HR manager to lead our HR team. You will take ownership of all HR matters across the company from recruitment to performance reviews, wage reviews, disciplinary action, and learning and development. To perform well in this role you should have experience as an HR manager, or other senior roles in the HR team, and knowledge around all legal requirements in this role.

HR Manager Responsibilities:

• Consistently recruiting excellent staff.
• Maintaining a smooth onboarding process.
• Training, counseling, and coaching our staff.
• Resolving conflicts through positive and professional mediation.
• Carrying out necessary administrative duties.
• Conducting performance and wage reviews.
• Developing clear policies and ensuring policy awareness.
• Creating clear and concise reports.
• Giving helpful and engaging presentations.
• Maintaining and reporting on workplace health and safety compliance.
• Handling workplace investigations, disciplinary, and termination procedures.
• Maintaining employee and workplace privacy.
• Leading a team of junior human resource managers.

HR Manager Requirements:

• Bachelor’s degree in human resources management or equivalent.
• Experience in human resources or related field.
• Ability to build and maintain positive relationships with colleagues.
• Experience in educating and coaching staff.
• Experience in conflict resolution, disciplinary processes, and workplace investigations.
• Experience in following and maintaining workplace privacy.
• Ability to give presentations.
• Knowledge of relevant health and safety laws.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.

Job Highlight

Salary: up to $7700 per month (with bonuses entitlement subjected to performance)

Contract: 2 Years Direct Contract (convertible to perm staff)

Working Location: Nearest to Buona Vista MRT

Working Hours: Monday to Friday, Office hours

Job Descriptions

• Partner the business on all their people-related needs across the full spectrum of HR, such as recruitment and conversion, secondment and re-employment, and ad-hoc manpower requests
• Manage and resolve employee relations issues throughout the employee life cycle, from onboarding to offboarding.
• Gather ground sensing on people-related needs, and deliver appropriate HR solutions to the business and employees through partnerships with relevant stakeholders.
• Collaborate with the internal P&C functional teams to execute HR policies at the business units-level.
• Provide professional advice on the interpretation of HR policies and employment legislations.
• Implement relevant HR strategies to support and drive business needs and performances.
• Other ad-hoc initiatives and projects may be assigned.

Job Requirements

• Only Singaporean need to apply.
• Degree in HR, Business Admin or equivalent field.
• Experience in working government recruitment position is advantageous.
• Good to be familiar with Workday system

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

JOB SCOPE:

· Supporting the overall marketing strategy, coordinating various marketing activities, and ensuring efficient day-to-day operations.

· To provide marketing activities for club & multipurpose hall for private events.

· Planning, organizing, and coordinating tasks to meet deadlines and objectives.

REQUIREMENTS:

· Prior experience in supervisory or team leadership roles may also be required or preferred.

· Building and maintaining relationships with stakeholders and external partner’s contacts can contribute to the success of marketing operations.

· Strong problem-solving skills to address challenges and optimize marketing processes.

· Strong analytical, written, verbal and interpersonal communication skills.

ADDITIONAL INFO:

· Working hours and days: Monday to Friday (10am to 6pm) Sat (6pm to 9pm)

· Date of commencement: Immediate

· Benefits: 14 days Annual Leave

· Allowance: Transportation and HP allowance will be given

· Working location: Central (Chinatown MRT)

BENEFITS:

· Attractive salary

· Comprehensive medical benefits

· Leave benefits

· Training and Professional Development

Interested applicants may apply via www.seacaremanpower.com for the agency’s consideration

Only shortlisted candidates will be notified

Lic 95C4455

• Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.
• Recruiting salon staff that meets mandatory educational and licensing requirements.
• Preparing work schedules for salon staff.
• Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.
• Monitoring salon supplies and equipment and ordering new stock as needed.
• Creating and distributing promotional material to attract new clients.
• Addressing and resolving client complaints regarding salon services and employee behavior.
• Processing clients’ payments and maintaining accurate financial records.
• Ensuring that the salon is clean and well-maintained at all times.

Salon Manager Requirements:

• High school diploma or GED.
• A valid cosmetology license.
• Proven experience managing a salon.
• Proficient in all microsoft office applications.
• The ability to work in a fast-paced environment.
• Excellent organizational skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

The incumbent will play a crucial role in identifying, assessing, and mitigating risks within our healthcare institution. This position is responsible for implementing risk management strategies to ensure patient safety, regulatory compliance, and as well as to promote risk awareness and proactive risk management culture within the hospital.

This unique role combines risk management expertise with a strong focus on environmental sustainability, ensuring that the organization effectively manages sustainability risks while promoting a culture of environmental responsibility and stewardship.

Enterprise RIsk Management

1. Develop good understanding of the institution’s operating functions and process workflows via continuous risk assessments through risk register and KRIs that align with NUHS Group Enterprise Risk Management Framework.
2. Act as the risk advisor to various operating departments and promote risk awareness and accountability amongst management and staff.
3. Work with internal stakeholders to plan and implement Control Self-Assessment (CSA) exercises to assess the effectiveness of risk management and control processes.
4. Oversee non-clinical incident reporting and risk management system to escalate and track incidents, feedback, and near-misses.
5. Provide training and educational programs on risk management practices to promote a culture of safety, quality, and risk awareness among staffs at all levels.
6. Provide secretariat support for Risk Management Committee meetings.
7. Assist in ad-hoc projects, investigations, and administrative duties, where required.

Environmental Sustainability

1. Develop and implement an environmental sustainability strategy aligned with NUHS Net Zero Targets roadmap.
2. Lead the identification and support ground up initiatives including performing feasibility and scalability studies of the initiatives.
3. Identify and assess sustainability risks and opportunities within operating departments as part of enterprise risk management.
4. Promote culture of sustainability through staff engagement program by organising talks, workshops, and awareness events to empower staffs to contribute to sustainability initiatives.
5. Stay current on environmental sustainability best practices/ green technology and monitor progress and report on the outcomes of sustainability initiatives.
6. Provide secretariat support to Go Green Group meetings.

Requirements*

• At least 8 of relevant working experience in risk management, internal control, and compliance preferably in hospital and healthcare industry.
• Prior experience in sustainability, or ESG (Environmental, Social, and Governance) roles will be an advantage.
• Passion for environmental sustainability and a commitment to driving positive change.
• Good project management skill and comfortable working with figures and details.
• Experience in data analytics would be considered favorably.
• Energetic and ability to analyse complex issues for identification of root cause and recommendation of practical remediation measures.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Key Responsibilities:

• Provide leadership to the manufacturing team to manage activities of Singapore Standardisation Programme, including administering, developing, and promoting of Singapore Standards.
• Plan, monitor, manage and complete standardisation projects to ensure launch of standards are timely according to the respective Standards Committees’ business plans and targets.
• Provide secretariat support for the Standards Committees, Technical Committees and Working Groups in the area of technical research for new standards/reviewing existing standards.
• Coordinate with government agencies, professional bodies and industry associations to plan, and monitor standardisation projects.
• Handle enquiries from enterprises regarding testing & conformance requirements stipulated in standards.
• Organise workshops/events/seminars to promote standards.
• Work with industry partners in the area of your responsibilities to identify critical and emerging standards to support national plans and enhance enterprise competitiveness, improve productivity and facilitate trade and market access.

Requirements:

• A recognised degree in Advanced Manufacturing / Aerospace / Engineering Science / Industrial & Systems / Material Science / Mechanical Design / Naval and Marine / Robotic Systems Engineering or diploma from a recognised institution with preferably 5 years of industrial experience.
• Results-oriented and able to execute projects effectively.
• Have strong interest in industrial Standards development and promotion.
• Possess excellent networking, analytical, communication, industry engagement skills.
• Proficiency in Microsoft Words, Excel, PowerPoint and minute writing is expected.
• A good command of spoken and written English is a must.

Responsibilities
> Create and execute a strategic sales plan that expands our customer base and extends the company's global reach.
> Meet with existing customers & potential customers and grow long-lasting relationships that address their needs.
> Recruit sales representatives, set objectives, train and coach them, and monitor their performance.
> Identify knowledge gaps within the team in Singapore, Malaysia, China, Vietnam, Bangladesh, Indonesia, Sri Lanka, Myanmar etc and develop plans for filling them.
> Ensure that company targets are met by holding daily check-ins with sales team to set objectives and monitor progress.
> Manage the month-end and year-end close processes.

Required skills and qualifications
> Five or more years of experience in managing overseas sales in a corporate setting.
> Proven record of success with the entire sales process, from planning to closing.
> Excellent communication, interpersonal, and organizational skills
Superb leadership ability.
> Ability to travel at least 30% of the time.

Preferred skills and qualifications
> Motivational speaking experience
> Proven success rate at levels above sales target

We are in the business of ideas. We create experiences that connect brands to the people who matter most to them. We specialise in crafting bespoke, unique and emotionally impactful projects for our clients in South-East Asia and Europe.

With Offices in Singapore, France, Indonesia and Cambodia, we also operate projects in Vietnam, Thailand, Australia, Korea, Japan, Malaysia, Bhutan, Italy, Germany, Croatia and Spain.

Chab Events is a turnkey corporate digital & live event management, experiential marketing, augmented/mixed reality and incentive travel agency. We work across a large range of industries including tech, healthcare & medtech, insurance, finance, luxury, fashion, aerospace, hospitality, food and beverage. Our reactive and passionate team produces inspiring events & experiences.

We’re looking for:

• Experience with organising events up to 2000+ attendance
• At least 5 to 8 years in the Event Management Industry in Singapore and SEA
• Comprehensive knowledge of the B2B Event management industry
• Confident and positive attitude this is a client facing role that needs a happy, enthusiastic and professional person who understands how to liaise and present themselves in front of clients and suppliers within a working environment.
• Excellent organiser with strong project management skills must have experience in managing multiple events at any one time with the ability to multitask and prioritise based upon the event requirements.
• Ability to understand client objectives and interpret them to develop an integrated event strategy (including good listening and questioning skills)
• Co-managing the clients and colleagues expectations accurately with the ability to meet agreed deadlines.
• Experience managing a wider team on site at an event, with the ability to troubleshoot on site at events before anyone else, react accordingly and provide solutions to the internal team, external suppliers and clients alike. Same goes for Virtual events.
• Immaculate attention to detail & writing skills can input information quickly, accurately and thoroughly. Comfortable with proofreading and basic copywriting.
• Team player - happy to take instructions but also work independently and proactively when required.
• Excellent experience in working with spreadsheets and creating proposals and presentations in PowerPoint is a must.
• Comfortable working under pressure in a dynamic & multicultural startup environment.

Assisting the Account management

• Helping your manager taking a lead in clients’ marketing and advertising strategies
• Co-Leading a team to provide the utmost level of client service
• Liaising with clients at a senior level
• Promoting the expansion of business with existing clients
• Serve as the secondary point of contact for customers in your portfolio
• Understand customer requirements and needs to offer suitable solutions and generate new business
• Completing projects to a specific schedule and within an agreed budget
• Negotiate contracts and close agreements to maximize profits
• Using your skills to push clients, and the agency, creatively and strategically
• Plan budgets and activities for account management in the company
• Ensure the timely delivery of services and products to clients
• Resolve issues to maintain and strengthen customer trust

Leadership and management skills

• Be accountable for ensuring that your Manager is regularly updated on the progress of the event.
• Provide feedback and counsel production staff to meet quotas/objectives
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.
• Drive team synergy and positive team spirit to ensure your team feels supported.
• Delegate responsibly and ensure all team members are benefiting from your time, and exposure to different projects to increase their skill set.
• Managing internal resources to ensure that the workload is shared evenly across the team and all conflict is dealt with in a positive manner with minimum fuss.

The Chab Tribe experience

• A fun, dynamic, multicultural, diverse and continuously expanding team;
• An intense pipeline of projects ranging in size and industry with well known brands;
• Being part of a rapidly growing international group where no 2 days are the same;
• A focus on training, development and knowledge sharing; and
• Unlimited coffee, snacks and celebratory apéros.

Job Highlight:

• Contract Postion ( 12 months)
• Maxwell Central, walking distance from MRT
• Monday to Friday, 9am to 6pm

Job Description:

• Routing feedback to the rightful department in an accurate and timely manner.
• Replying to feedback submitted by members of public.
• Contacting members of public, when needed, to clarify their feedback.

Requirement:

• Only Singaporean
• Degree
• Experience in Customer Service, Manage feedbacks related field

Interested applicants please click "Apply Now" or email to [email protected].

We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Lucas Tan

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The Manager / Senior Manager, Plans & HR Transformation drives MINDS' HR transformation and develops strategies for MINDS' Employer of Choice initiatives. The Manager / Senior Manager shall review salary structure, career schemes and benefits and performance management to build an agile and resilient workforce. The Manager / Senior Manager shall also review HR policies and processes to support development and growth of MINDS's workforce. The role also includes job redesign to meet new requirement, union negotiation and drive change management in the HR transformation journey.

This role designs, implements and communicates on career schemes, compensation structures and benefits programmes based on industry benchmarks and the total rewards philosophy of MINDS.

This role analyses market data, understand latest market trends, provide benefits-related analytics, and make recommendations based on analysis and in accordance with best practices. This role collaborates with HR Business Partners to ensure consistent implementation of career schemes and benefits programmes.

Job Responsibilities

• Develop strategies and articulate impact of HR goals and initiatives on workforce, organisation and financial performance.
• Lead HR transformation programmes in pursuit of developmental, cultural and operational excellence in the delivery of HR services.
• Drive the implementation of MINDS' Employer of Choice framework in the areas of Organisation Culture & Organisation Value Proposition, Performance and Rewards and People Practice Excellence.
• Develop and implement performance management framework, policies and processes that are robust and objective.
• Plan and execute organisation-wide communications activities to communicate organisation-wide performance management system.
• Monitor and evaluate the effectiveness of performance management system and its related communications efforts by analysing data and feedback and developing continuous improvement actions.
• Conduct salary study to support recommendations on compensation structure that aligns to the industry range and meets the organisation's financial budget.
• Translate compensation structure through job analysis and evaluations, employee feedback and external industry analysis to ensure that compensation remain relevant for the business and is market competitive.
• Benchmark benefits with other comparable organisations.
• Design and implement benefits that would meet the needs of the workforce and within the approved budget.
• Apply data governance concepts and principles to identify, collect and prepare data for analytics and HR metrics benchmarking.
• Correlate financial and HR data to design HR metrics, identify causal relationships, analyse trends, develop forecasts and projections, and draw insights and foresights for decision-making.
• Develop insightful presentation derived from data analytics and HR metrics benchmarking using dashboards or data visualisation tools.

• Bachelor's degree in Business, Human Resources or equivalent.

• At least 6-8 years relevant Strategic HR experience.
• Experience in a complex business environment and a good understanding of Compensation and Benefits system and processes.
• Team management skills with ability to coach, motivate and lead.
• Strong communication and interpersonal skills.
• Highly proficient with Microsoft Office Suite, especially Microsoft Excel and PowerPoint.

Join our team at Quest Asia Technologies, a subsidiary of AJJ Healthcare focusing on the distribution of premium ultrasound technology. We are at the forefront of healthcare innovations, and a dynamic force in the Singapore's medical technology industry. Our collaboration with a world-renowned brand exemplifies our commitment to excellence and cutting-edge solutions. We are a company where passion for improving healthcare meets the thrill of technological advancement. If you're looking to make a real impact in the medical field with a team of dedicated professionals, Quest Asia Technologies is your destination.

Benefits of the position:

• Attractive commission package
• Global leading diagnostics imaging brand
• Great company culture

Job Scope

• Strategic Sales Planning: Develop and execute comprehensive sales strategies to meet or exceed sales targets for medical devices across various healthcare sectors. This includes market segmentation, targeting, and positioning of medical devices including ultrasound equipment.
• Team Leadership and Development: Lead a team of sales representatives and service team specializing in medical devices, providing mentorship, training, and performance evaluations to ensure team success and growth.
• Customer Relationship Management (CRM): Establish and maintain strong, long-term relationships with healthcare providers, including hospitals, clinics, and private practitioners, to maximize customer satisfaction and loyalty.
• Market Analysis and Adaptation: Conduct detailed market research to understand industry trends, competitor activities, and customer needs. Use this information to adapt sales strategies and tactics accordingly.
• Product Expertise and Training: Maintain a deep understanding of the product portfolio, including technical specifications, benefits, and applications of various medical devices. Ensure the sales team is well-trained and knowledgeable.
• Sales Forecasting and Reporting: Regularly analyze sales data, forecast future sales trends, and prepare detailed sales reports for upper management, identifying performance gaps and opportunities for growth.
• Cross-Functional Collaboration: Work closely with marketing, product development, and customer service teams to ensure a cohesive approach to market penetration and customer satisfaction.

Requirements

• Educational Background: Bachelor’s degree in Healthcare Management, or STEM fields. A technical background in biomedical engineering or a related field can be beneficial.
• Experience: Extensive experience in complex sales situations, particularly in medical capex devices such as ultrasound or equivalent imaging portfolio with a proven track record of meeting or exceeding sales targets.
• Leadership and Team Management Skills: Demonstrated ability to lead and motivate a sales team, with strong mentoring and coaching skills to foster team development.
• Communication and Interpersonal Skills: Exceptional communication, negotiation, and interpersonal skills, essential for building and maintaining relationships with clients and stakeholders.
• Technical Proficiency: Strong understanding of medical devices, including ultrasound equipment and other imaging equipment, with the ability to grasp and convey complex technical information clearly.
• Analytical and Strategic Thinking: Robust analytical skills, with the ability to use sales data and market research to inform sales strategies and decisions.
• Adaptability and Flexibility: Ability to adapt to changing market conditions and customer needs, with a willingness to travel as required.

Assistant Technical Manager / Technical Manager $5500-7500

Roles & Responsibilities

Job Overview: We are seeking an experienced, detail-oriented assistant technical manager / technical manager to join our dynamic team at a construction project in Singapore. In this position, you will play a key role in the overall success of our organization by planning, managing, and monitoring the engineering functions. You will be responsible for overseeing various technical activities for delivery and installation processes, adherence to timeliness, and making necessary adjustments to ensure the successful completion of our construction project.

Duties and Responsibilities:

• Serve as the technical expert for detailed design and construction aspects of the project

• Answer questions and resolve issues brought forth by the internal team members, client, consulting engineers, and contractors

• Perform expediting actions in sourcing technical information, submission of data/ method statement for installation, delivery, and transport of equipment, storage, and issuance for site works

• Propose and oversee timelines for engineering proposals and submissions are met

• Check and confirm the accuracy of submissions from contractors, vendors, and suppliers for the work to be performed, coordinate and ensure approvals are received from clients on time

• Set up procedures and processes for monitoring and tracking engineering-related documentation throughout the project lifestyle

• Communicate and collaborate with other managers, suppliers, and contractors

• Prepare and deliver various installation/erection or construction-related presentations, both internally and externally

Requirements and Qualifications:

• Minimum of a diploma in engineering (Mechanical, Electrical, Civil & Structural,

Environmental or Process Control & Automation) or Business Administration

(Operations Management or Project Management)

• 2 to 5 years of engineering experience, ideally as a managerial / expediting role in construction projects

• Analytical and mathematical mind, capable of evaluating and solving various complex problems

• Leadership skills necessary to manage and develop teamwork ethics

• Organizational competencies and project management skills to keep projects, processes, and the entire engineering tasks on track

• Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment

• Interpersonal communication skills with expertise in distilling complicated topics to a broader audience

• Ability to work independently as well as part of a team

Job Summary:

This is an exciting role for the right talent who is passionate about technology and being at the forefront of innovation to bring about greater value to our customers. You will work on security services with heavy emphasis on Smart Nation-type tech applications, cloud and industrial internet-of-things.

Our services are designed to be disruptive and go against the conventional security service norms. Therefore we require a dynamic sales talent with strong entrepreneurial spirit that can pass on their enthusiasm to change the mindset of our customers.

Having experience in security will be a bonus but it is not a mandatory requirement. Attitude and willingness to learn are more important qualities to us. Applicants with experience doing cold-calls and cold approach (e.g. insurance or property selling) are welcome to apply.

Job Responsibilities:

• Leads generation and opportunity development
• Contact and pitch to customers to achieve sales targets
• Build strong and long term customer relationship
• Management of key accounts
• Development of new sales from new or existing customers
• Collaborate with internal teams for solutions
• Ensure prompt pre and post sales experience of customers
• Bi-Monthly educational session with customer groups
• Meeting the performance KPIs

Job Requirements:

• Preferred 2 years of sales experience (Prior experience in construction or finance industry will be a bonus)
• Experience in System Integrator environment
• Good interpersonal skills
• Systematic approach to opportunity development
• Proven ability in developing new sales
• Good experience in current account management and negotiation
• Energetic, dynamic, independent and driven

Responsibilities:

• Oversee the whole process of service cum maintenance workflow
• Front line contact with client representatives on all service/maintenance related issues
• Liaise with internal stakeholders on the delivery of resources and work scope to customers
• Lead a team of service team members
• Oversee the hiring of new candidates
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships
• Possess a knowledge base of each client's business, organization and objectives
• Be responsible for operationally managing multiple aspects of the team.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks

Requirements:

• Nitec in Electrical/Electronic Engineering with at least 5 years working experience
• Hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must
• Hands-on experience in security system configuration, application programming and integration with third-party systems will be an advantage
• Technology savvy (hardware & software)
• Excellent problem solving skills
• Strong verbal and written communication skills
• Must be a team player
• Customer service and business orientated with good initiative and adaptability
• Transport allowances will be provided if you possess own vehicle. Otherwise, transport expenses will be reimbursed

Responsibilities

• Be accountable for the quality of service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated systems
• Maintain high performing service support functions including IT Service Desk, Desktop Support, and VIP Support
• Take ownership of major incidents to ensure coordination of resolving parties, effective communication with stakeholders, and post-incident review
• Monitor, control, and support service delivery; ensuring systems, methodologies, and procedures are in place and followed
• Drive internal and third-party service review meetings covering performance, service improvements, quality, and processes meeting support
• Make recommendations for Service Improvement Plans and ensure actions are followed through to completion on time
• Effectively deliver/manage Staff Management including recruitment, mentoring, training, target setting, and performance assessment
• Track and update all project statuses and ensure that all project documents are current, complete and categorize appropriately
• Create and manage project plans and identify resources needed for the success of the project
• Participate in RFP/tender preparation and evaluation
• Manage all project stakeholders, including customers, sponsors, internal executives, project resources, and subcontractors

Requirements

• Must have at least 5 years of experience in Service Delivery
• Minimum ITIL foundation certified
• Excellent leadership and people management skills
• Excellent written and verbal communication skills
• Willingness to support and mentor junior staff
• Excellent customer-facing/customer-service skills
• Able to work under pressure and meet deadlines
• Able to demonstrate a high degree of flexibility including out-of-hours working
• Excellent organizational skills
• Self-motivated and able to take responsibility
• Able to manage and prioritize tasks and time efficiently

Responsibilities

Manage full spectrum of HR and administrations functions including Recruitment, Compensations and Benefits, Performance Management, Payroll Processing, implementation of policies, staffs discipline/disputes and other HR related functions.

HR Management System

• Oversees the management, development and quality of HR System, ensuring it meets the business requirements.
• Ensure data integrity, support and lead data integrity initiatives and partner with internal stakeholder to proactively audit data and processes to ensure accuracy and compliance with local regulations.
• Provides leadership and oversees employee information collection, analysis and reporting; supervises the input of data and ensures data integrity.

HR Policies & Governance

• Custodian of all HR Policies and Procedures (HR P&P) and provide leadership and interpretation to employees.
• Periodically review HR P&P to ensure relevance and in accordance to local employment legislation and practices.
• Identifies optimal solutions that meet the needs of the HR functions by recommending process improvements, system enhancements and alternatives based on specific needs.

Payroll Management

• Oversee payroll administration for the Singapore operations and ensure timely and accurate payment of salaries.

People Management

• Coach, guide and advise direct reports, acting as an escalation point for any complex queries, taking decisions to resolve issues as appropriate.
• Grow and develop an engaged team, and identify and respond to development needs to ensure the team and individuals have the knowledge and skills required to perform their roles to their best ability.

HR Administration

• Ensure that employee personnel file either via hardcopy or digital are up to date.
• Oversee the application of work visas (i.e. W-Permit, S-Pass and E-Pass etc) including Depandent and Social Vist passes.

Requirements

• Minimum 5 years of relevant HR experience with a diploma/ degree in Human Resource Management or equivalent.
• Resourceful and independent individual
• Possess good communication and interpersonal skills
• Ability to multi-task with good time management skills
• Proficient in Microsoft excel, word and IT savvy
• Applicant familiar with Times software will be an added advantages

Qualification Requirements:

• Bachelor’s degree in Computer Science, Engineering, Mathematics, Statistics, or equivalent experience
• 5-8 years of experience in Information Technology. Relevant experience in managing IT Assets is advantageous.
• Experience and strong subject matter expertise with IT Service Management processes including Configuration, Change, Incident, Problem and Release Management
• Possess working knowledge of IT Service Management and CMBD processes with hands-on experience in one or more ITAM/SAM tools, like ServiceNow, BMC Helix, HPSM etc.
• Specialized knowledge of defining, documenting, and implementing Asset Management and Configuration Management processes for both hardware and software CIs
• Experience in data analysis, SQL, R/ Python (Or other tools for statistical analysis) and data visualisation tools is advantageous.
• Strong attention to detail with excellent troubleshooting, verbal, and written communication skills
• ITIL Framework knowledge with a strong understanding of ITIL tools, processes and terminology is an advantage.
• Ability to influence a cross functional team to obtain desired results.
• Strong interpersonal communication skills to build good relationships with stakeholder.
• Ability to work to tight deadlines and manage multiple high-level tasks under pressure in a fast-paced environment.
• Highly analytical with strong understanding of the IT fundamentals and general knowledge on Enterprise IT
• Possesses a service-oriented nature with ability to learn new tools and technologies quickly.
• Meticulous and Quality conscious

Highlights:

• Health insurance
• Dental reimbursement
• AWS + Performance Bonus
• Friendly environment
• Multiple buses to town
• Upcoming Havelock MRT Station (TE16) just outside our office

Job Summary:

The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure service quality satisfaction.

Job Description:

• Effectively handle and manage customers’ feedbacks and complaints
• Responsible to upkeep the service level to ensure service excellence delivery to both internal and external customers and partners
• Responsible for front-office and back-office duties which includes customer enquiries, quotations, order processing and fulfilment
• Work closely with team members to ensure accurate and timely delivery of services
• Participate actively in the customer retention program and strategy
• Tracks and assist in collection of outstanding payments in relation to the income generated from your department
• Ad-hoc duties such as billing and filing
• Perform other duties or projects assigned

Requirements:

• Minimum Diploma and 3 years of experience in service-related industry
• Meticulous, organised and an effective team player
• Good command of English and Chinese, written and spoken, to liaise with English and Chinese speaking clients
• Immediate commencement