Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Required to manage the restaurant and supervise the staff. Able to take orders and sell specials and most importantly have good customer service for our guests. Also knowledge of using the ops system and closing of till is needed.

Coming to work on time is imperative. Self hygiene and grooming is also of upmost importance.

Job Responsibilites:

• Manage customer’s enquiries from platforms (voice and/or non-voice) and ensure customer enquiries are resolved to achieve customer satisfaction
• Handling customer's enquiries and complaints (High consumption, bill presentation, account opening and termination, bill adjustment, etc)
• Ensure productivity and quality standards are met
• Other ad-hoc duties as assigned

Job Requirements:

• Min Nitec/Higher Nitec/ Local Polytechnic Diploma
• 1-2 years customer service/relevant experience

Interested candidates, do submit your resume to [email protected]

All qualified applicants, please send in your resume to: [email protected]

EA Personnel Name: Audrey Chan Yu Jing
EA Personnel No: R1104782
EA License No: 99C4599

What would a Transcreation Project Manager do at Hogarth?

As a Transcreation Project Manager, you'd be responsible for project managing localisation work for our client's Marketing Communication materials across different platforms. Working closely with our client's Marcom Project Managers and a network of creative talents from various markets across South East Asia (SEA), you'd also engage with other cross-functional teams of producers and project managers to ensure work is delivered on time, on quality and within budget. You'd constantly need to communicate and negotiate priorities and deadlines with internal and external teams to ensure expectations are well managed. Your primary tasks include organising and coordinating schedules, distributing workload, tracking progress of projects and allocated budget.

Requirements

This is a 3 to 6-month rolling contract with view for permanency.

• A minimum of 4 years Project Management/Account Management/Traffic background in fast-moving agency environment
• Experience managing multi-market projects
• Experience working on global brands, ideally across all media, including print, interactive and film
• Demonstrable experience managing total creative workflow, i.e, internal briefing, briefing to vendors/studios, managing key milestones/deadlines, presentations/internal approvals, executions, delivery
• Proven project management skills
• Self-driven, organised and have an eye for detail
• Proficient with technology and tools
• Ability to work effectively and collaboratively in high-pressure situations and tight time frames
• A hands-on, can do approach to solving problems
• Must be able to work on-site at the office in Singapore at times as required, for several weeks at a time

#LI-JK #LI-Contract

Join Our Team as a Digital Marketing Specialist!

Your Responsibilities:

• Brainstorm and create compelling content for our social media platforms (Instagram, Tiktok ect)
• Plan and manage social media campaigns that gives insights into the Finance industry
• Developing a content calendar to grow our audience
• Assist in media photoshoots, handling photo/video editing and graphic/web design
• Monitor performance metrics and suggest potential marketing strategies

Our Requirements:

• Minimum qualifications of GCE A level/Local diploma
• Proficiency in relevant softwares (Photoshop, Premiere pro, Adobe ect)
• Prior experience would be a plus!

Why Join Us?

• Opportunities for professional development and career progression
• Fun and supportive work environment
• Competitive salary with performance incentives
• Frequent travel and exposure opportunities
• Opportunity to gain valuable insights into the finance industry

Remuneration: 11.5-18/h

What would an Account Manager (Freelance On-site) do at Hogarth?

As an Account Manager (Freelance On-site), you'd be responsible for project managing localisation work for our client's Marketing Communication materials across different platforms. Working closely with our client's Marcom Project Managers and a network of creative talents from various markets across South East Asia (SEA), you'd also engage with other cross-functional teams of producers and project managers to ensure work is delivered on time, on quality and within budget. You'd constantly need to communicate and negotiate priorities and deadlines with internal and external teams to ensure expectations are well managed. Your primary tasks include organising and coordinating schedules, distributing workload, tracking progress of projects.

We are seeking a freelance professional to work on intermittent projects, each lasting 3-5 weeks. You will be required to attend about 4-5 on-site projects at the client’s office in One-North. Outside of on-site project, we will continue to engage you for freelance basis. This role offers a mix of on-site and freelance work, providing a dynamic and flexible work environment.

Responsibilities

Validator Network Management

• Organize teamwork, create a balanced work schedule and ensure work is of high standards and delivered on time
• Flag any potential team issues to the line manager and be actively involved in finding a solution
• Highlight and resolve quality control issues with the network

Project & Account Management

• Coordinate and ensure all parties follow the agreed workflows and manage them through the process
• Ensure that there is clear division and allocation of workload among team members
• Ensure that trackers are updated at all times
• Monitor timelines and manage client expectations
• Advise line manager on resource gaps and flag potential issues
• Ensure account delivers consistently against all contractual obligations including SLAs and KPIs
• Identify bottle necks/pain points for the validation network, suggest resolution and advise

Requirements

• A minimum of 4 years Project Management/Traffic background in an ad agency or in-house creative department or language service agency
• Experience managing multi-market projects
• Experience working on global brands, ideally across all media, including print, interactive and film
• Experience working on localisation or linguistic projects will be a bonus
• Demonstrable experience managing total creative workflow, i.e, internal briefing, briefing to vendors/studios, managing key milestones/deadlines, presentations/internal approvals, executions, delivery
• Proven project management skills
• Self-driven, organised and have an eye for detail
• Proficient with technology and tools
• Ability to work effectively and collaboratively in high-pressure situations and tight time frames
• A hands-on, can do approach to solving problems
• Must be able to work full days on-site at the clients office at One North

#LI-JK #LI-Onsite #LI-Freelance

Treasury

• To perform a broad range of treasury functions which includes cash management; bank loan management including rollovers, drawdown and compliance.
• To manage intercompany loans.
• To maintain & update all relevant banking records which include maintaining bank account Master Database, updating of consolidated report of banking facilities / charges and utilization.
• In charge of opening and maintenance of bank accounts, internet banking and application of bank facilities.
• To support business stakeholders in FX and trade financing matters.
• To identify business and market opportunities and work closely with banks for new funding scheme and evaluate current scheme for improvement.
• To coordinate with internal stakeholders on Tax compliance requests such as FATCA.
• To prepare weekly cash flow consolidation, consisting of short- and medium-term requirements.

Corporate

• To assist in the preparation of directors' and shareholders' resolutions.
• To assist in ensuring filing compliance in accordance with relevant regulatory and statutory requirements.

Accounting and Audit

• To support audit related matters including preparation of bank and directors’ confirmations.
• To assist in the preparation of monthly management accounts and annual financial statements in accordance with applicable financial reporting standards and group guidelines.
• To assist in the review of payments and receipts.

Others

• Establish, develop, and maintain relationship with key internal and external stakeholders by providing high level support and engagement and maintain consistent strong operational relationships.
• Ad-hoc duties as assigned.

Requirements

• Minimum Degree in Accountancy or Banking & Finance
• Preferably with 3 to 7 years of relevant experiences

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No: 99C4599

Advising, Selling & Clienteling

• Responsible to set individual sales target & to manage the overall boutique’s performance
• Provide market updates, business trends and areas to improve during daily team briefings
• Provide analysis and proposals to retail management on the action plans to achieve boutique performance.
• Responsible to grow boutique portfolio through new client acquisition and upgrading existing clients.
• Responsible to teach, coach and follow up with team’s clienteling activities
• Work closely with marketing department on events and boutique activations

Client Experience & Journey

• To ensure that the individual including the team adheres to all aspects of achieving high scores for the Net Promoter Score.
• Anticipate customer needs and to handle customers tactfully and professionally with consistent follow-up.
• Ensure the after-sales follow up is followed through

Team Development & Fostering Maison Culture

• Conduct staff appraisals and monitor performance on a regular basis.
• Provide team guidance in product knowledge, clienteling, selling and coaching for development.
• Ensure employees are given frequent feedback on their performance and how to be more successful.
• Lead by example and create a positive dynamic working attitude and environment where employees will want to develop their career with the organization.
• Actively be on a look out to improve talent pipeline.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 2 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description:

• Providing assisted enrolment to patients
• Guiding patients to enrol through HealthHub app for patients with Singpass
• Assisting patients to enrol through National CRM for patients without Singpass
• Onboarding patients, including booking of Health Plan related appointments (doctor consultation and care coordinator appointments).
• Tagging patients on Queue Management System (QMS)
• Answering patients’ queries
• Any other matters assigned by the operations manager/operations executive at the clinic, or head office operations team.

Qualification:

• Min N/O level/Nitec/Diploma holder

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!
Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Diploma / A Level
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

Admin / Receptionist

• Data entry and computation
• Handle scanning and sorting of documents
• Handle hotline and calls
• Reply emails
• Simple admin duties as assigned
• Appointment booking for patients

Patient Service Associate

• Patient Registration
• Provide frontline customer service for the Department.
• Register and verify patient information
• Providing pre-operative scheduling and coordination services, advising patients on their admission process, providing financial counseling, as well as collecting deposits from patients.
• Handle general and wayfinding enquiries from patients and visitors.
• Answers incoming and outgoing calls in a timely manner.

Requirements

• Min. Nitec/Diploma in any field
• Can start as soon as possible
• With relevant experience will be an advantage

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: PSA

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 3 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

The Customer Engagement Executive is a non-sales role responsible for post-sales client management.

• Fulfil the appropriate advertising requirements for external and internal clients either via online media or magazines fulfilments.
• Report to Project Manager to fulfil the advertising requirements.
• Support operations by posting up of job advertisements and other online media entitlements, example banners, course postings, course programs.
• Meet deadlines and targets.
• Responsible for the monthly process deliverables and performance standards.
• Assist sales in operations and part of account/project management.

Role Accountabilities:

Clearly detail the objectives and outcomes required of the role.

• Make sure that all fulfillment work is uploaded accurately and on time.
• Meet deadlines and targets.
• Make sure reports are extracted and send out on time, with accuracy.
• Liaising with clients (internal and external) are met with professionalism.

Qualification Requirement (Technical & Experience)

• Preferably prior working experience.
• Possess a strong interest in internet/software industry.
• Responsible individual who is diplomatic and possess strong communication skills.
• Self-starter, fast learner and analytical with a “can-do” attitude

Sushi Sakuta is a high-end Japanese omakase restaurant.

Service crew will work together with the Restaurant Manager, to manage and execute all tasks related to customer service in a fine-dining restaurant setting.

The ultimate goal is to provide high-quality service that will help us maintain and attract customers.

Roles & Responsibilities

· Greet and assist customers when they arrive

· Presenting menus and explain meal options

· Taking orders and answer questions on meal items

· Makes recommendations to customers where needed

· Prepare the bill that itemizes total meal costs and sales taxes

· Work together with the chefs and other service staff

· Wash & clean utensils, crockery and other restaurant related items

· Any other ad-hoc duties reasonably required

Requirements & Skills

· G.C.E ‘O’/’N’ Level holder or above

· Proficiency in English & Chinese

· Proficiency in Japanese will be a strong plus point

· Past experience in F&B and/or fine dining related roles will be preferred

· Attention to cleanliness and safety

· Excellent people skills with a friendly attitude

· Customer-oriented mindset, with patience and eagerness to serve

Job Posting: Permanent Clinic Nurse Manager (Day Surgery)

Location: Paragon

Position Overview:

As the Clinic Nurse Manager, you will oversee the operations of a multi-disciplinary specialist clinic and the Day Surgery Operating Theatre (DSOT). You will be responsible for the overall coordination of patient care, nursing and service quality, and ensuring the clinic’s smooth daily operations.

Working Hours:

• Office Hours: 5.5 days a week
• Salary: $6,000 to $8,000 per month

Key Responsibilities:

• Manage Daily Operations: Ensure smooth operations of the clinic and DSOT, including patient management, scheduling, and efficient systems.
• Quality Control: Uphold high standards of clinical service and quality; handle customer feedback and complaints promptly, implementing corrective actions as needed.
• Team Management: Plan and manage clinic and DSOT rosters, ensuring adequate manpower, inventory, and equipment.
• Regulatory Compliance: Ensure adherence to MOH directives, licensing, and the clinic’s SOPs.
• Appointment & Inventory Systems: Implement effective appointment management and monitor performance.
• Collaboration: Work with medical doctors, nurses, allied health professionals, and patient service officers to ensure clinical standards and safety.
• Facility Management: Oversee facility maintenance, ensure equipment is well-maintained, and manage medical supplies and records.
• Risk Management: Evaluate and update risk assessments for the Centre.
• Vendor Evaluation: Provide feedback for product and service purchases to assist in vendor evaluations.

How to Apply:
Please send your resume to:

Location: Paragon

Working Hours: 5.5 days office hours

Salary: Up to $8K

Job Scope:

• Ensure the smooth daily operations of the clinic and Day Surgery Operating Theatre (DSOT) by putting in place an effective and efficient system to manage patients.
• Oversee the documentation of all procedures/processes and ensure that they are in line with MOH directives and requirements for all relevant licenses, as well as any Company’s SOP.
• Plan and manage clinic and DSOT roster, inventory levels, and upkeep of equipment, according to expected patient turnout, to ensure sufficient manpower, supplies and services for each day’s operations.
• Implement an effective appointment management system and monitor performance.
• Ensure that the department adheres to all internal controls and standard procedures.
• Maintain a high standard of clinical and service quality and attend to customer feedback and complaints promptly and completely.
• Report on corrective and preventive actions.
• Identify areas of improvement and work with the Head of Department in executing the initiatives.
• To work closely with the Head of Department, the team of medical doctors, nurses, other allied health professionals, and patient service officers, for matters of clinical standards and safety.
• Ensure drug orders/ inventory and medical records, theatre supplies, and equipment maintenance are all in order.
• Responsible for the management and maintenance of the facility premises and its contents.
• Provide feedback about the purchase of products and services supplied by vendors to assist in vendor evaluations.

Job Requirements:

• Min. Degree in Nursing
• Experience in OT and in endoscopy, colonoscopy procedure
• Supervisory experience

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 2 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 3 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Key Responsibilities:

• Attend to walk-in patients and phone calls
• Appointment booking for patients
• Handle patient's registration and data entry
• Collection of payment from patients
• Handle insurance claims and accounting
• General administrative duties in the clinic, as assigned by the clinic manager
• Perform vision test e.g visual acuity (training provided)

Qualifications:

• N/O-level/ Nitec/Diploma Holders
• No need experience, training provided

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)