About Chello:

Chello is a Singapore online fashion brand started with an idea, for everyone who wears Chello to simply “Captivate At Hello”. www.chello.sg

Job Summary:

Chello is seeking a customer service intern to join our team. The successful candidate will be responsible for providing exceptional customer service, managing online orders and inventory, assisting customers with showroom try-ons, and ensuring the smooth and efficient operation of our online business.

Responsibilities:

• Assist customers with showroom try-ons and provide guidance on styling and fit
• Manage online orders from start to finish includes processing orders, monitoring order status, and updating customers on any changes or delays. They may also need to coordinate with other teams, such as shipping or warehouse, to ensure orders are fulfilled accurately and on time.
• Overseeing the fulfilment process of online orders. To check stock levels, pack orders, and arrange for shipping or delivery. Ensure that all orders are processed accurately and efficiently to maintain a high level of customer satisfaction.
• Provide exceptional customer service and resolve any issues or complaints in a timely and professional manner
• Collaborate with cross-functional teams to ensure timely and accurate order fulfilment, shipping and delivery
• Work with the team to develop and implement new initiatives to improve the online shopping experience and customer satisfaction
• Maintain accurate records and reports on sales, inventory and customer interactions
• Monitor social media platforms and engage with customers on Instagram, Facebook and other social media channels
• Respond promptly to customer inquiries received via email and Instagram direct messages
• Perform other duties as assigned by the management team

Qualifications:

• Minimum experience in retail operations or customer service, preferably in an online fashion business
• Strong communication skills with a customer-focused approach
• Ability to multitask, work well under pressure and meet deadlines
• Excellent problem-solving skills and ability to work independently or as part of a team
• Proficiency with Microsoft Office, Google Drive, and social media platforms
• Familiarity with e-commerce platforms and order management systems is an asset
• Diploma or Bachelor's degree in Business Administration, Marketing, or related field is preferred but not required

This is a full-time position with competitive salary and benefits. If you are passionate about fashion, have a strong customer service background, and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity at [email protected]

Job Descriptions:

• Handle customer's enquiries and booking of appointment.
• To uphold and maintain the highest customer service standards of the Facility
• To be knowledgeable of the services provided, and to effectively respond to customer queries, needs, and expectations.
• Make recommendations on our products, treatments and packages to customer.
• Responsible for preparing the necessary treatment products and stocks replenishment.
• Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.

Job Requirements:

• Able and flexible to work on weekends / public holidays / after office hours.
• Customer oriented with a pleasant personality.
• Has strong interpersonal skills.
• Able to work in a fast paced environment and can multitask.
• Ability to remain calm and composed under pressure.

The Operations Manager is responsible for supervision and management of staff, facilitating interdepartmental communication and allocating tasks and resources as needed to efficiently and effectively run program operations at the One Stop Center. Manages the maintenance of the buildings, grounds, equipment, and facilities adhering to pertinent regulations. Responsible for information technology, telecommunications, and security for all programs at the Center

Our client is a construction company in the north area dealing with Building construction works, addition and alteration works, upgrading works, interior decoration works, loose furniture & built-in fitments & M & E works.

The Operations Manager oversees the planning and all project operations. He/She manages the progress of the project and ensures quality and timely delivery. The Operations Manager will be required to travel to project sites. Good communication skills are needed to liaise with the various stakeholders.

Responsibilities:

• Work hand-in-hand with the project team to create a mutual understanding of the project strategy based on the requirement of the job
• Conduct in-depth reviews and analysis of all project or contract documents so as to be familiar with every detail and/or requirements
• Work with safety units in a bid to plan and manage safety programs for each project and make sure that all aspects of safety are reached
• Help project managers and engineers in the arrangement and analysis of projects and scheduling of reports on projects
• Oversee projects as they are being carried out to make sure that the work is done according to outlined specifications, and that they also conform with project timetable
• Convey project needs from the project manager to the management of the firm. For example, in a case whereby extra funds are needed for the completion of a project, the project manager communicates the situation to the management of the company usually through the construction operations manager
• Assist in the maintenance, development, and enhancement of the company’s relationship with contractors in a bid to produce strategic partnership
• Train and mentor employees in areas of project management and estimating.

Requirements

• Good and effective communication skills
• Good analytical and organizational abilities are of great importance
• Possess good leadership ability, as well as ability to work as part of a team or even lead a team when called upon
• Ability to read and interpret specifications and M&E Drawings.
• Ability to be proactive and also to foresee events and react appropriately towards them
• The ability to multitask and strategize in different situations is also relevant
• Ability to work and carry out projects within a stipulated time frame or deadline
• Bachelor’s degree in civil, mechanical, electrical engineering or BCA recognized degree.
• Masters degree in any management or engineering field will be an added advantage
• At least 5 years on-the-job experience in a similar role or in any other construction capacity.

Additional Information:

Interested candidates, please forward detailed resume in MS Word Format to apply.
Please provide following information in the resume
1) Reasons for leaving current and/or last employment
2) Last drawn and/or current salary
3) Expected salary
4) Date of availability and/or Notice Period

What the role is

Allocation and System Department (ALSD) oversees the tenancy allocations and renewals of market and hawker stalls, including the tender policy of hawker centres. It drives the development and enhancement of systems.

What you will be working on

As an Assistant Manager/Manager in the Hawker Centres Group of NEA, you will work in the Allocation & Systems Department to plan and manage tenancy renewal of hawker stalls and ancillary spaces in partnership with Place Managers. You will be working in a fast-paced and dynamic environment which will require you to manage multiple priorities and stakeholders at the same time. You will be responsible for the following:

• Plan, manage and coordinate tenancy renewal of hawker stalls and ancillary spaces on monthly basis
• Review expiring cases, consult internal stakeholders and seek management’s approval before making offer to eligible stallholders
• Partner stakeholders to propose, evaluate and implement changes to related policies/processes
• Attend to renewal requests and queries from external and internal stakeholders
• Consolidate and analyse statistics for internal and external purposes
• Review work processes to enhance services and increase productivity
• Handle any other special projects assigned

What we are looking for

The job might be for you if:

You possess the following qualities,

• Background in real estate, business or related fields preferred
• At least 2 years of relevant working experience in fields such as tenancy management, customer relations, service quality, procurement, digitalisation
• Proficient in Microsoft Office Excel, Word and PowerPoint
• Good interpersonal, written and communication skills
• Outgoing and pleasant personality
• Mature, able to work independently, collaboratively and under tight deadlines
• Self-driven, resourceful and always ready to strive for improvement
• Organised, meticulous and able to multi-task
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To proceed, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HBD-HUB/Assistant-Manager-Manager--Allocation---Systems-Department-_JR-10000026165

Job Description

Position Summary:

The Marketing Manager at Chello is a seasoned and visionary leader responsible for driving the overall marketing strategy and fostering innovation. This role demands a unique blend of strategic thinking, creativity, and analytical prowess. As a key member of our leadership team, the Marketing Manager will oversee the development and execution of comprehensive marketing plans to drive brand awareness, customer engagement, and revenue growth.

We are seeking a results-oriented leader with a track record of delivering exceptional outcomes and the ability to mentor and inspire cross-functional teams. The Marketing Manager will play a pivotal role in shaping our marketing direction, identifying new opportunities, and ensuring our brand remains a trailblazer in the industry. This position requires a forward-thinking individual who can lead and guide our marketing initiatives to new heights of success.

If you're a strategic visionary with a passion for marketing excellence and the ability to lead and inspire, we invite you to join Chello and be a driving force in our company's continued growth and success.

Key Responsibilities

Strategy Development:

- Creative Vision: Infuse creative thinking into marketing strategies to captivate audiences and set our brand apart in the fashion e-commerce industry.

- Data-Driven Insights: Leverage analytical skills to interpret data, identify trends, and shape marketing strategies for maximum impact.

Digital Marketing:

- Innovative Content: Oversee the creation of compelling, on-brand content that resonates with our target audience, showcasing a unique fashion perspective.

- SEO and SEM: Apply analytical thinking to SEO and SEM efforts to optimize website visibility and drive organic and paid traffic effectively.

- Experimentation: Encourage a culture of experimentation, A/B testing, and data-driven decision-making to refine marketing campaigns.

Brand Management:

- Creative Brand Expression: Continuously evolve and express the brand's identity creatively across all marketing materials.

- Partnerships and Influencer Collaborations: Identify strategic partnerships and influencer collaborations that align with our brand's creative vision.

Analytics and Reporting:

- Performance Metrics: Define performance metrics and KPIs, analyzing and interpreting data to refine strategies and deliver measurable results.

- Conversion Optimization: Apply analytical insights to optimize the conversion funnel, improving the online shopping experience.

Budget Management:

- Resource Allocation: Effectively allocate resources, making data-backed decisions to maximize the return on marketing investments.

Team Management:

- Creative Leadership: Lead a creative team by fostering a creative and data-driven work environment, encouraging experimentation and growth.

Qualifications:

- Bachelor's degree in Marketing, Business, or a related field (Master's degree is a plus).

- Proven experience in fashion e-commerce marketing at least 3 years and above.

- Proficiency in digital marketing tools, analytics platforms, and e-commerce technologies.

- Strong understanding of fashion industry trends and consumer behaviour.

- Exceptional creative thinking and a passion for developing innovative marketing campaigns.

- Analytical mindset, with a keen ability to derive insights from data.

- Strong communication, leadership, and project management skills.

Job Responsibilities:

• Overall Responsible for Tenancy Matters of Tenants and Managing of Lease Issues with Tenants
• Site Management and ensure Compliance to Authorities regulations.
• Formulate strategies which encompass rental review
• Negotiate the renewal of Tenancy Agreements.
• Perform Credit Analysis on customers
• Develop and maintain strong Landlord-Tenant relationship.
• Responsible for Rental Collection and monitor Credit Control of Tenants
• Liaise with Legal Department on Legal Cases
• Handover/Takeover of leased units

Job Requirements:

• Diploma / Degree in Real Estate / Project and Facilities Management / Business Administration / Marketing
• Min 3 years of relevant working experience, preferably managing Industrial rental or Self Storage portfolio
• Bilingual in English and Mandarin (in order to handle queries and feedbacks from Mandarin speaking clients)
• Pleasant and cheerful personality with excellent communication and interpersonal skills
• Excellent organizational skills and able to work under pressure.
• A meticulous and responsible person with the willingness to learn and adapt
• Able to work independently with minimum supervision
• Able to work in a team