Job Summary:

The HR and Admin Manager is responsible for overseeing all aspects of human resources and administrative functions within an organization. This includes managing recruitment, employee relations, training, performance management, and ensuring compliance with labor laws. The role also involves overseeing day-to-day office operations, managing office supplies, coordinating administrative support services, and ensuring a smooth and productive work environment. The HR and Admin Manager plays a key role in supporting company culture, employee engagement, and organizational efficiency.

Key Responsibilities:

Human Resources Management:

• Manage all HR-related activities for Singapore offices, including payroll using OpenSoft for approximately 150 headcounts.
• Develop and implement HR policies and procedures in line with company goals and legal requirements.
• Manage recruitment, onboarding, and offboarding processes.
• Oversee performance management systems, including appraisals and employee development.
• Handle employee relations, conflict resolution, and ensure a positive work environment.
• Administer compensation and benefits programs, ensuring equity and competitiveness.
• Ensure compliance with labor laws and company policies, including health and safety regulations.

Training and Development:

• Identify training needs and organize employee development programs.
• Monitor training effectiveness and employee performance.
• Promote continuous learning and career growth opportunities within the organization.

Administrative Management:

• Oversee office operations, including managing administrative staff and office facilities.
• Handle procurement of office supplies, equipment, and services.
• Ensure smooth functioning of administrative processes, such as document management and scheduling.
• Coordinate travel, meetings, and events.

Employee Engagement and Welfare:

• Foster a positive and inclusive work culture through employee engagement initiatives.
• Coordinate wellness programs, team-building activities, and employee recognition events.
• Manage employee benefits programs and ensure they meet employee needs.

Reporting and Analysis:

· Prepare HR and administrative reports for management, including employee turnover, staffing levels, and operational efficiency.

· Analyze trends and data to inform strategic decisions.

Skills and Qualifications:

• Proven experience as an HR Manager, Admin Manager, or similar role.
• Strong knowledge of HR principles, labor laws, and best practices.
• Excellent interpersonal, communication, and leadership skills.
• Strong organizational and multitasking abilities.
• Ability to handle sensitive information with discretion and professionalism.
• Proficiency in HR software (OpenSoft Payroll will be an added advantage), office management tools, and Microsoft Office Suite.

Skills and Qualifications:

• Proven experience as an HR Manager, Admin Manager, or similar role.
• Strong knowledge of HR principles, labor laws, and best practices.
• Excellent interpersonal, communication, and leadership skills.
• Strong organizational and multitasking abilities.
• Ability to handle sensitive information with discretion and professionalism.
• Proficiency in HR software (OpenSoft will be an added advantage), office management tools, and Microsoft Office Suite.
• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience).

Summary

The HR & Admin Manager is responsible for overseeing and managing all aspects of the human resources function within an organization. This includes developing and implementing HR policies and procedures, managing employee relations, recruiting, and onboarding, performance management, training and development, compensation and benefits administration, and ensuring compliance with relevant labor laws and regulations. The HR & Admin Manager plays a crucial role in fostering a positive and productive work environment and supporting the organization's overall goals and objectives.

Job Duties

Human Resource

• Lead the recruitment and selection process, including sourcing candidates, conducting interviews, and making informed hiring decisions for normal or overseas hiring and BPO (*placement of staff at client location) recruitment.
• Oversee seamless onboarding and offboarding processes for employees, ensuring compliance with company policies and fostering a smooth transition.
• Develop and implement HR policies and procedures aligned with organizational objectives and goals.
• Identify, design, and execute training and development programs aimed at enhancing employee competencies and effectiveness.
• Manage compensation and benefits administration, encompassing salary reviews, bonus programs, employee benefits packages, and payroll processing.
• Offer guidance and support to managers and employees on various HR-related matters, including performance management, employee relations, and disciplinary actions.
• Address employee grievances and facilitate conflict resolution to cultivate a positive work environment.
• Maintain accurate employee records and HR information systems, ensuring utmost data confidentiality and integrity.
• Efficiently manage various forms of correspondence, including emails, letters, packages, and phone calls.
• Monitor office supplies inventory and replenish as needed to prevent disruptions in standard front office operations.
• Coordinate and schedule meeting rooms as per requests from different parties.
• Liasing with external client with regards to BPO (e.g. customer service for staff replacement)
• Task to explore set-up for a branch office in other countries (e.g., office location, registration, administrative process).
• Other tasks that may be assigned by supervisor or director.

Qualifications & Skills

• Bachelor's degree in Human Resources, Business Administration, or a related field is required.
• Demonstrated track record in HR management roles, with a minimum of 3 years of experience.
• Familiarity with MOM regulations and thorough understanding of the Employment Act and industry best practices is essential.
• Experience with labor laws in Malaysia, Philippines, or Indonesia is considered advantageous.
• Capable of working autonomously or collaboratively within a team environment, adept at managing multiple priorities and meeting deadlines.
• Excellent interpersonal and communication abilities are a must.
• Strong problem-solving and decision-making capabilities.
• Proficiency in MS Office Suite is required.
• Position open to Singaporean applicants.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Position purpose

Part of The Global Distribution team, the Area Asia Pacific GBU Pharma Channel Manager is responsible for developing and executing the GBU business plans that align with our corporate channel strategy involving the Outbound Channel. The “Outbound” objective is to profitably increase Roquette market share through the expansion and growth of our dealer network(s) in the region and improve the Distribution Management productivity. He participates to the on/off boarding of Distributors, to the transfer of some customer to Distributors and to the definition of Distribution rules, methods and tools. To be fully integrated to the GBU and implement it sales policy. This position steer and execute all daily operational sales targets (Prices, Volume, Budget, etc…).

Key accountabilities

Be the Roquette ambassador for external preferred distributors

Develop and Implement

• Manage and lead Distributors as an external sales force
• Ensure profitable growth through distributor network
• Define yearly budget, sales objectives and specific growth targets for Distributors
• Develop Sales and marketing programs dedicated to Distribution, in a close liaison with marketing and technical developer teams
• Define and negotiate contracts, and follow through the execution process
• Participate to internal processes designed to improve the support of our channel business
• Establish new relationships that focus on Roquette’s new market segments
• Integrate partners from strategic acquisitions
• Participate to the training of the regional sales force on our distributor partners
• Organize and lead Quarterly Business Review with Distributors
• Perform impact analysis and ROI on contracts and major sales initiatives
• Create and update a business review dashboard for dealers, vendors, business plans, and strategies
• Incorporate top opportunities from our distributors into the Sales Funnel
• Gain access to end-user data of our partners for market transparency (sell-through or zip code or ship-to analysis)
• Monitor dealer and vendor sales performance by channel
• Monitor sales programs dedicated to distributors and activities
• Participate of the development of metrics for both inbound and outbound channel performance, such as volume, sales, and profit
• Make end-user sales calls jointly with our distribution partners
• Work with dealers to implement sales programs
• Work closely with all internal stakeholders

Countries to be managed through Preferred Distributor

Indonesia, Malaysia, Myanmar, Singapore, Indonesia, Thailand, Australia, New Zealand, Taiwan, Philippines, Vietnam.

Required Competencies, Education and Experience

Essential and Critical Skills:

• High level of accuracy and attention to details
• Ability to collaborate with others in fast paced, action oriented, collaborative environment
• Excellent time management, communication, decision making, presentation, and organizational skills
• Strong analytical capability and aptitude for working with numbers
• Demonstrate skills in Microsoft Office Suite
• Negotiation and leadership skills to manage distributors as an external sales force.
• Demonstrate customer centricity by prioritizing customer perspective in business decisions and service practices.
• Build partnerships and working collaboratively with teams to meet shared objectives.

Education:

Degree (e.g. bachelor’s degree or local equivalent)

Experience:

Experience in Sales and Distribution management at chemical Pharma supplier/ affinity to Roquette Industry type. Requires business negotiation, marketing, and program/project management experience (5 years minimum)

Work Environment:

This job operates remotely (home office) and occasionally in a professional office environment.

Position Type/Expected Hours of Work:

Full-time position

Travel:

Ability to travel: 30%

Key Responsibilities:

• Oversee the preparation and analysis of financial statements, ensuring compliance with Singapore Financial Reporting Standards (SFRS).
• Manage the monthly, quarterly, and annual closing processes to ensure timely and accurate financial reporting.
• Develop, implement, and maintain financial plans, budgets, and forecasts to support business objectives.
• Monitor cash flow, working capital, and financial performance, providing recommendations for improvement.
• Lead the budgeting process and prepare detailed financial reports for management and stakeholders.
• Conduct variance analysis, identifying cost savings, financial risks, and growth opportunities.
• Ensure tax compliance and manage tax filings, liaising with external tax consultants when necessary.
• Maintain and enforce financial controls to protect company assets and ensure regulatory compliance.
• Supervise and develop the finance team, including providing guidance and performance reviews.
• Provide financial insights and recommendations to support strategic decision-making and business expansion.
• Prepare for and assist with internal and external audits, ensuring timely and accurate submissions.
• Support the CFO in strategic financial planning, including mergers, acquisitions, and investment activities.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Business, or a related field (CPA, CFA, ACCA, or relevant certifications preferred).
• At least 5 years of experience in finance or accounting, with a focus on financial management.
• Strong knowledge of Singapore’s financial regulations, tax laws, and compliance requirements.
• Proficient in financial software (e.g., SAP, Oracle, Xero) and advanced Microsoft Excel skills.
• Excellent analytical, problem-solving, and organizational skills.
• Strong leadership and team management experience.
• Effective communication skills with the ability to present complex financial information to senior management and non-financial stakeholders.
• Fluent in written and spoken English and Chinese.

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:
-Minimum Diploma in Business, Marketing, or a related field.
-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable.
-Fresh graduates with a strong sales acumen are welcome to apply.
-At least 1 year of relevant experience in sales, hospitality, marketing, or education.
-Proficient in Microsoft Office (Excel, Word, PowerPoint).
-Excellent communication and interpersonal skills.
-Meticulous, organized, and able to multitask.
-Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off
-Tuesday - Friday : 1.30pm - 7.30pm
-Saturday and Sunday: 9.00am - 7.30pm

• Developing strategies and tactics to boost the company’s reputation and drive qualified traffic.
• Deploy successful marketing campaigns and own their implementation from ideation to execution.
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis.
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups.
• Build strategic relationships and partner with key industry players, agencies and vendors.
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely.
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies.
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals.
• Analyze consumer behavior and adjust email and advertising campaigns accordingly.

Requirements:

• Bachelor Degree and above in any field.
• At least 3-5 years’ experience in Marketing roles.
• Demonstrable experience in marketing together with the potential and attitude required to learn.
• Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate.
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends).
• Experience in setting up and optimizing Google Adwords campaigns.
• Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets.
• A sense of aesthetics and a love for great copy and witty communication.
• Up-to-date with the latest trends and best practices in online marketing and measurement.

Job Overview

Our client, which is a top 20 IT Consulting firm in Singapore, is seeking an experienced Client Relationship Manager to cultivate and maintain strong relationships with existing and potential clients in the IT and Digital Services industry.

This is a "farmer" role, focused on nurturing and growing business opportunities within a defined market, rather than a "hunter" role focused on new acquisitions.

Key Responsibilities

Account Management

Build and maintain relationships with key decision-makers at the C-suite level

Collaborate with internal stakeholders to tailor solutions and services to meet clients' evolving needs

Sales Process Leadership

Drive sales processes from initial contact to successful conclusion

Develop and maintain a robust sales pipeline, ensuring accurate forecasting and sales goal achievement

Prepare and deliver proposals, presentations, and quotations to clients

Account Management

Manage and develop major and critical customer accounts, ensuring client satisfaction and identifying additional business opportunities

Coordinate with internal teams to deliver exceptional service and support

Market Research and Analysis

Stay up-to-date with market trends and competitive analysis to inform strategic plans and drive business growth

Collaboration and Communication

Work closely with Operations, Delivery Teams, and other stakeholders to ensure seamless service delivery

Develop and maintain strong relationships with internal teams, including Technical Solution Pre-sales and Delivery teams

Sales Documentation and Compliance

Ensure accurate and timely production of sales documentation, adhering to company policies and processes

Requirements

Education and Experience

Degree or Diploma in Business, Marketing, or related discipline

Minimum 6 years of experience in Sales and Business Development in the IT Services industry, with a focus on B2B sales

Skills and Qualities

Strong critical thinking, problem-solving, and fast learning skills

Goal-oriented, results-driven, and highly self-motivated

Excellent interpersonal communication, teamwork, and presentation skills

Customer-centric mindset

Proficient in Microsoft Office suite

If you're a motivated and results-driven professional with a passion for building strong relationships and driving business growth, we'd love to hear from you!

YOUR FUTURE ROLE
We are looking for a Government Partner Customer (GPC) Escalation Coordination Expert (f/m/d) for APJ region to join our global team. This position is part of the new GPC Office within the Sovereign Services & Delivery (SS&D) organization that combines all Sovereign Cloud deliveries at SAP.

Your responsibilities include:

• Build up and manage a streamlined escalation process on sovereignty driven escalations in for APJ
• Setup and manage mission rooms to handle ad hoc escalations, ensuring structured and results-focused efforts to resolve issues with governments, partners, or customers in APJ
• Build up GPC escalation body of knowledge in APJ and produce training and onboarding material for new hires in GPC escalation management as well as SAP internal stakeholders contributing to successful escalation management
• Manage response activities end-to-end for government body driven escalations on SAP Sovereign Cloud products as well as escalations arising out of internal organizational company matters
• Produce consolidated and aligned reports on sovereignty escalations in APJ for the Global Head of SS&D and Head of GPC for board-level reporting, applying experience in developing transparent working models for prioritizing and committing resources, and managing strategic partnerships
• Manage multi-level stakeholder relationships within SAP to align and reduce the need for Executive Board and Executive Management involvement in data sovereignty escalations, drawing on experience in managing key client relationships and transitions to cloud platforms
• Identify emerging trends in government, partner, and customer escalations on sovereignty topics in APJ and translate them into mitigating activities for GPC escalation management
• Support the Global Head of SS&D and Head of GPC to maintain a unified voice on data sovereignty messaging across all SAP escalations in APJ

YOUR PROFILE

• Master’s degree or equivalent
• 15+ years of professional experience, with extensive experience in customer facing program and/or strategic project management within SAP
• Experience in security, data security or national security related fields preferred
• Proven experience in escalation management in government, partner, or customer-facing roles is essential
• Ability to analyze complex regulatory government security environments and their impact on SAP
• Excellent communication and liaison skills, demonstrated through roles in strategic change management, stakeholder engagement, and/or conducting workshops for high profile clients
• English language skills on native speaker level

ABOUT THE TEAM

SAP Sovereign Services & Delivery (SS&D) is part of Customer Services & Delivery (CS&D) board area and manages end-to-end Sovereign Cloud delivery as well as Government Security fulfilment for SAP.