Job Description

• Technical Support to regional Service Team for escalated service cases of Yokogawa products and Analyzer systems.
• Communicate with Global Response Center and other stakeholders for escalated cases and solutions.
• Online technical support and customer visits across YEA Region for unresolved cases
• Develop technical documents for Service Team’s competency development
• Support Service business development activities

Below duties in view of ISMS requirements:

• Maintain confidentiality of the Information received, either in writing or verbally, whether technical, business, legal, organizational, personal or any other information that could result in damage to Yokogawa in case of disclosure to unauthorized persons, regardless of whether the information is classified as confidential or not.
• Take all reasonable, necessary, and appropriate steps to safeguard confidentiality, integrity, and availability of the Yokogawa’s assets and information.

Job Requirements

• Degree/Diploma in Instrumentation/Electrical/Electronic Engineering
• 5 yrs experience in Service Portfolio – Commissioning, Troubleshooting, Root Cause Analysis, Repair of Process Instrumentation (Engineer with less experience can be considered if ready to accept challenges, learn and deliver)
• Experience in Petro Chemical, Oil & Gas, Power, Paper & Pulp, Water, Food, Pharma Industries etc.
• Fundamental knowledge in Field Instrumentation, Liquid and Gas Analyzer
• Good written and verbal communication skills and analytical thinking
• Proactive, self learner

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

Department: Digital Platforms

Work Location: Toa Payoh

Salary: $2,600 to 3,300 (depending to on work experience)

Job Description

Job Scope :

· Monitoring and managing the entire customer service process

• Resolving customer issues brought to our attention in a timely and effective manner

• Creating procedures and policies for effective customer service

• Liaising with other functions such as marketing, business development and partnership to align customer service goals and initiatives

• Proactively review customer journeys to identify opportunities for improvements to achieve excellent customer experience

• Create presentations, training materials and conduct trainings / briefing sessions to on-site and off-site operations team

• Continuously embrace technology and innovation to simplify or automate tasks for operation processes to drive cost savings and efficiency

• Ensure that Standard Operating Procedures (SOPs) are kept updated

• Provide administrative support and perform ad-hoc duties as assigned

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R23117785 (Lok Ding Hann)

- Welcoming guests in a warm and friendly manner

- Providing high quality customer service

- Provide beverage service to guests according to bar specifications

- Assist in maintaining cleaniness & organization of the establishment

- Assist other colleauges whenever possible

- Promote beverage to customers and upselling

Responsibilities
• Yearly roadmap planning with all stakeholders.
• Managing project and BAU financial for the country
• Accountable of end-to-end delivery of assigned releases
• Defining the end-to-end release plan and communicate to all the stakeholders.
• Track and deliver release as per release plan.
• Work with partners and negotiate to align their schedule against DBS release schedule.
• Manage the engagement of delivery resources for projects.
• Actively manage and influence a range of stakeholders (e.g. delivery managers, vendor partners and business stakeholder). including negotiating hard deadlines, delivery issues, critical success factors, pushing back on what cannot be delivered, foreseeing issues and proactively discussing them with stakeholders and escalating issues as appropriate to resolve them effectively.
• Manage and mitigate the release risks
• Manage the DBS change management process for every release
• Constantly measure the project development and provide solutions for complex situations that impacts the progress
• Deliver stable solutions, enable production handover and ensure appropriate support and ownership in place for all delivery.
• Capacity planning for the ongoing new release and upcoming releases

Requirements
• Degree in Computer Science, Software engineering similar technical field of study or equivalent practical experience
• Must have minimum 10 years’ experience working in project delivery of which 5 years in leadership roles
• Proven track record delivering large complicated IT projects with diverse stakeholders
• Experience with Agile development methodologies. ScrumMaster experience preferred.
• Passion to learn new technologies and drive major transformation. • Ability to understand technical issues at a high level
• Ability to be nimble, proactive, comfortable working with minimal specifications
• Self-starter and possess excellent problem solving skill
• Excellent team player and team builder
• Must have exceptional communication, organization, time and risk
management skills

Contract period - one year extendable contract

Working Mode: Mon and Tue WFH. Wed to Fri in the office.

Start Date: 1 February 2024

Job Scope:

• Validating employee claims in the Concur
• Validating, posting, reversal or rejection of payables in ERP systems
• Respond to external vendors and internal stakeholders’ queries regarding all aspects of the accounts payable process
• Month-end closing activities (eg, accruals, variance analysis, clearing of accounts)
• Any other ad-hoc requests

Requirements:

• Diploma and above
• At least 3 years of experience handling Accounts Payable and Month-end closing activities
• Familiar with SAP and Concur

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Description

• Supervise daily shop operations, retail sales, inventory controls, and other relevant duties
• Supervise and guide team towards maximum performance and service standards
• Ensure high levels of customer satisfaction through excellent sales service
• Experienced in beauty industry with proven strong record of sales
• Able to achieve outlet monthly sales target set by Management
• Deal with feedbacks and complaints from customers to maintain the outlet’s reputation
• Manpower scheduling for staff.
• Submit daily sales and revenue reports to Management
• Plan and oversee in-store promotional events or display
• Ensure the store fulfils all legal health and safety requirements

Requirements:

• Minimum 2 years of experience.
• Salary range $3500-$5500