Job Responsibilites:

• Manage customer’s enquiries from platforms (voice and/or non-voice) and ensure customer enquiries are resolved to achieve customer satisfaction
• Handling customer's enquiries and complaints (High consumption, bill presentation, account opening and termination, bill adjustment, etc)
• Ensure productivity and quality standards are met
• Other ad-hoc duties as assigned

Job Requirements:

• Min Nitec/Higher Nitec/ Local Polytechnic Diploma
• 1-2 years customer service/relevant experience

Interested candidates, do submit your resume to [email protected]

All qualified applicants, please send in your resume to: [email protected]

EA Personnel Name: Audrey Chan Yu Jing
EA Personnel No: R1104782
EA License No: 99C4599

Responsibilities

• Provide personalised service to manage enquiries at the counter.
• Any adhoc duties assigned by supervisor

Requirements

• Min. A-levels / Diploma Holder
• Prior experience in customer service (face-to-face)
• Able to commence immediately
• Full day standing is required due to nature of work (counter duties)

Additional information

1. Duration: Immediate till 31 Jan 2025 (Extendable)

2. Working hours: Mon - Fri 830am to 530pm, 1/2 day Sat (830am to 1pm) **Sat based on operation requirements

3. Location:

• Bishan
• Maxwell
• Jurong
• Tampines
• Woodlands

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

CS Executive (1yr contract) - (with potential for renewal)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: North Bridge Road, High Street Centre [City Hall]

Starting Salary: $3000 - $4,500

The Customer Service Executive is part of the customer service team running the order-to-cash flow, with key focus on ensuring internal and external customers are taken care of in a timely manner. Other working partners include other functions within the office, 3PL warehouse and so on.

Job Description:

• Hands-on processing and ownership of full order-to-cash function for varied customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Ensure timely booking of customer orders (issuance of PI/contracts) in line with SLA to customer.
• Managing letters of credit (LCs) and ensuring compliance when negotiating through bank.
• Communicate updates to customers in any event of adjustments to supplies/shipment schedules. Have good understanding for First Expire First Out (FEFO) rule on inventory utilization, as well as shelf-life & expiry dates of materials
• Review allocation plans with countries where needed and issue pick lists to our 3rd party warehouse
• Responsible for clean shipping documents for drop shipments from our production plants.
• Meticulous preparation of final set of shipping documents in line with customer and/or LC
• requirements, for submission to bank.
• Ensure all necessary documents are available (invoices, CN/DN, freight bills, etc.) and submitted to finance at month end.
• Communicate order status to country sales teams on periodic basis.
• Ad hoc tasks/duties that may be assigned as and when necessary.

Job Requirement:

• Diploma/Degree in relevant field
• Experience in managing OTC for customers around the region
• Possess strong working knowledge and negotiation of Letters of Credit via banks.
• Understands a variety of other payment terms such as open account, D/P (Documents against Payment), D/A (Documents against Acceptance), T/T (Telegraphic Transfer).
• Have experience in SAP R3 or S4 Hana.
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Position: CS Executive (1yr contract) - (with potential for renewal)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: Fort canning

Starting Salary: $3000 - $4,500

The Customer Service Executive is part of the customer service team running the order-to-cash flow, with key focus on ensuring internal and external customers are taken care of in a timely manner. Other working partners include other functions within the office, 3PL warehouse and so on.

Job Description:

• Hands-on processing and ownership of full order-to-cash function for varied customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Ensure timely booking of customer orders (issuance of PI/contracts) in line with SLA to customer.
• Managing letters of credit (LCs) and ensuring compliance when negotiating through bank.
• Communicate updates to customers in any event of adjustments to supplies/shipment schedules. Have good understanding for First Expire First Out (FEFO) rule on inventory utilization, as well as shelf-life & expiry dates of materials
• Review allocation plans with countries where needed and issue pick lists to our 3rd party warehouse
• Responsible for clean shipping documents for drop shipments from our production plants.
• Meticulous preparation of final set of shipping documents in line with customer and/or LC
• requirements, for submission to bank.
• Ensure all necessary documents are available (invoices, CN/DN, freight bills, etc.) and submitted to finance at month end.
• Communicate order status to country sales teams on periodic basis.
• Ad hoc tasks/duties that may be assigned as and when necessary.

Job Requirement:

• Diploma/Degree in relevant field
• Experience in managing OTC for customers around the region
• Possess strong working knowledge and negotiation of Letters of Credit via banks.
• Understands a variety of other payment terms such as open account, D/P (Documents against Payment), D/A (Documents against Acceptance), T/T (Telegraphic Transfer).
• Have experience in SAP R3 or S4 Hana.
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

(CENTRAL REGION)

Willing to work shift as follows:

• Monday to Friday: 8am to 4.15pm/10.45am to 8pm
• Saturday: 8.30am to 5.30pm

(Rotating shift within the hours above, subject to 42 hours work week)

Leadership and Supervision

• Manage the daily operations of the reception desk, ensuring smooth and professional service.
• Provide guidance, training, and mentoring to receptionists to ensure high standards of customer service.
• Assign tasks, manage schedules, and oversee the performance of the reception team.
• Handle conflicts or issues that arise with students, staff, or visitors and escalate to management when necessary.
• Manage a team of part-timers

Customer Service

• Greet and assist visitors, ensuring a welcoming and professional atmosphere.
• Address customer inquiries, both in person and over the phone, and direct them to the appropriate department or individual.
• Ensure that all visitors are properly logged in and escorted as necessary.
• Manage lost & found, assist on receiving deliveries e.g. stationeries, A4 copier papers etc.
• Top up papers in students’ self-printing area and assist students if there is any error arise.
• Check whiteboard markers and ensure the facilities team replace markers and dusters in all classrooms, student breakout areas, conference and meeting rooms.

Administrative Support

• Coordinate front desk activities, including distributing correspondence, managing incoming and outgoing mail, and processing deliveries.
• Maintain an organized and presentable reception area.
• Monitor and order office supplies, manage lost & found, booking of discussion rooms.

Communication

• Serve as a liaison between the reception team and management to relay any issues, concerns, or needs.
• Ensure that all relevant information is effectively communicated to the team and across departments.
• Maintain accurate records and logs related to front desk operations.

Problem Solving

• Troubleshoot any issues that arise at the reception area, such as technical problems with phone lines or visitor concerns.

Requirements

• Diploma in Customer Service or relevant
• Experience with front counter duties and customer service
• At least 6 years of relevant working experience
• Proven experience as a receptionist, front desk representative, or in a similar role.
• Previous experience in a supervisory or team lead position is preferred.
• Pleasant disposition, excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in office management software (e.g., MS Office).
• Ability to remain professional and calm under pressure.
• Warm and approachable personality.
• Student-centric customer service approach to delivering excellent service attitude.
• Able to work well with diverse teams and handle conflicts effectively.
• Time management skills with the ability to prioritise tasks
• Prior relevant experience in education industry will be advantageous.
• Able to start work immediately is advantageous.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Highlights

• Basic + AWS + VB
• Transport pick-up at Clementi MRT, location at Pandan
• Sales Support/ Admin
• Invoice/ PO/ Quotations

Responsibilities

• Handle customer orders for piece parts and repair units.
• Manage Turn Around Time (TAT) for repair units.
• Monitor and follow up on sales and purchase order activities.
• Address customer complaints and provide necessary solutions to meet customer requirements.
• Oversee retrofit and warranty administration.
• Generate reports and perform various administrative duties.
• Act as a liaison between departments (Workshop, Logistics, QA) regarding customer orders.
• Fulfill "On Call" Duty (e.g., AOG) if volunteering to be on standby.
• Reduce the aging of un-invoiced activities.
• Perform any other tasks as assigned.

Requirement

• GCE A level or Diploma in Business Administration or similar discipline, with minimum 3 years of related experience in customer service in an MNC environment.
• IT literate, proficient in MS applications, particularly MS Excel
• Knowledge of BaaN software (or similar such as ERP, SAP)
• Good communication skills (oral and written) to interact with internal and external customers.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Information: Our client is a local mala food based outlet currently expanding in Singapore, offering unique twists on their specially created mala broths soups and dishes.

Additional Information:

• Working Location: Islandwide
• Working hours : 5 days, 5.5 days, 6 days (10.30am-10pm)
  

Responsibilities:

• Welcome guests, take orders, and share your knowledge of our fiery flavors and customizable options.
• Deliver steaming bowls of mala goodness, ensure tables are spic and span, and anticipate guest needs with a smile.
• Assist with ingredient refills, lend a hand in the kitchen as needed (chopping veggies, prepping ingredients), and embrace the hustle and bustle of a busy restaurant.
• Collaborate with our kitchen and service team to keep the mala magic flowing smoothly.

Requirements:

• O Levels or higher qualifications.
• Previous Restaurant Experience a plus, but not required
• Ability to speak bilingually to a diverse range of customers
• Passionate about providing exceptional service
• Love mala or are excited to dive into the world of spicy cuisine.
• Positive, energetic individual who thrives in a collaborative environment.
• Flexible multitasker who's always ready to pitch in where needed.
• Comfortable working in a non-halal environment

Bonuses:

• Work with a team that shares your passion for food and hospitality.
• Enjoy delicious staff meals during your shift
• Growing company with opportunities for advancement.
• Annual Leave Package

Interested applicants, please submit your application now! We regret that only shortlisted candidates will be notified.

EA License No.: 23C1461

EA Reg. No.: R24120207 (Soh Yan Cheng Andrew)

By submitting your personal information and/or resume, you are deemed to consent to CareerVisors Pte. Ltd. to collect, use and disclose your personal information and/or resume to prospective employers/companies for the purposes of employment.

The Opportunity:

Lead regional initiatives to implement field service topics and drive digital service adoption in line with the Global Support Strategy 2030. Act as a product owner for field service processes and tools, manage the APAC affiliate teams’ community of practice, and provide consulting on operational efficiency and customer satisfaction. Develop and test prototypes for strategic initiatives, collaborate with global teams, and propose a vision for strategic alignment and organizational mobilization. You will report to the APAC Service Consulting Team Manager Service & Support.

As the Service Consultant, you will be responsible for:

• Create the vision for the product you will own, identify and prioritise the business needs for the product, identify the value proposition and ensure the values are being delivered
• Set up & Lead the APAC community of practices/interests
• Collaborate with global and APAC affiliates to implement global as well as regional initiatives and be accountable for the successful adoption of changes
• Proactively identify opportunities to engage with affiliates to drive the global support strategy initiatives. Provide proactive guidance and assistance to the business teams with proposals to achieve the regional goals.
• Coordinate the cross functional team to ensure effectiveness and cooperation amongst the team members. When necessary, drive and support other cross-functional teams within the agile framework and with internal stakeholders across value streams and chapters.
• Exercise customer-centric business thinking beyond the product / service by evaluating potential customers and addressing needs from commercial to operational challenges.
• Report to the Service Consulting Team Manager.

Who you are:

• Bachelor degree/Diploma or equivalent in the related field is preferred. Advanced degree (Masters, MBA) in the related field is an advantage, preferably with at least 5 years of work experience in related fields.
• Proven knowledge and expertise in the area of focus and in the Asia Pacific region.
• Demonstrated system thinking, connecting the dots proactively across geographies and business areas.
• Experience or certification in Agile frameworks like scrum, SAFe can be an added advantage.

FIELD SERVICE ENGINEER

Job Responsibilities:

• Provide on-site software installation and technical support to customers, resolving complex issue related to automation software systems.
• Diagnose and troubleshoot hardware/wiring and software problems in a timely and efficient manner.
• Communicate technical solutions to customer in a clear and concise manner.
• Provide training and guidance to customer on issue resolution.
• Maintain accurate and up to date user/training and troubleshooting manuals.
• Travel to customer sites (including international sites) to provide hands-on technical support.
• Dynamic work-shifts may be required on need basis.

Job Requirements:

• Degree in Electrical/Electronic Engineering/Computer Science/Software Engineering.
• Minimum 2 years' experience in related field.
• Experience in software testing and maintenance.
• Excellent communication and customer skills.
• Ability to work under pressure and in a dynamic environment.
• Strong software troubleshooting skills in Windows and Linux Environment.
• Experience in automation software support and maintenance is an advantage.
• Ability to develop software scripts and troubleshooting tools is preferred.
• Knowledge of SECS/GEM and SEMI standards is a plus.
• Basic knowledge of relational databases, including MSSQL, MySQL and Oracle is an added advantage.

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area
• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
• Manage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team
• Check readiness of restaurant for service day and brief service crew on staffing roster for service day
• Manage customer flow and seating arrangement
• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary
• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary
• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues
• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task
• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards
• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant
• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions
• Provide training to encourage role rotation amongst service staff
• Train and monitor staff in the company SOPs (standard operating procedures)
• Ensure workplace safety practices

Strategic Business Development

• Identify and capitalize on growth opportunities within the advanced manufacturing sector to support business expansion.
• Conduct comprehensive market research to analyze industry trends, workforce skill demands, and gaps in the talent pool.
• Design and execute strategic initiatives to enhance business growth and drive the adoption of training programs.

Client Relationship Management

• Build and maintain strong relationships with key stakeholders, including manufacturing firms, industry associations, and training providers.
• Serve as the primary liaison for clients, addressing inquiries, resolving concerns, and ensuring a positive client experience.

Training Program Development

• Collaborate with Institutes of Higher Learning (IHLs) and industry training providers to develop tailored training solutions that align with client needs.
• Evaluate and update training program content to ensure relevance, alignment with industry standards, and adaptability to emerging trends.
• Monitor the performance of training programs, gather client feedback, and implement continuous improvements.

Qualifications and Requirements

• Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field.
• A minimum of 3–4 years of experience in business development, marketing, or related roles within advanced manufacturing or industrial training sectors.
• Proven analytical skills with the ability to interpret market trends and derive actionable insights.
• Exceptional communication, negotiation, and relationship management skills.
• A proactive and results-oriented mindset with the ability to work collaboratively in a team and engage effectively with industry professionals.

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Employer Brand Program Manager, APAC

As the Employer Brand Program Manager, you will drive our content and campaign initiatives across APAC. You will focus on creating content and campaigns that tackle brand awareness and lead generation initiatives, drive candidate engagement and empower recruitment enablement. You will collaborate with senior leaders and key stakeholders to align these regional efforts with the global Employer Brand strategy. This role is based out of our Singapore office.

What you’ll do

● Iterate and execute on the Employer Brand strategy for APAC ensuring alignment with our global strategy

● Lead Employer Brand employee advocacy regionally

● Manage and grow our digital presence in APAC through multiple channels, including organic and paid campaigns

● Work cross-functionally with the Employer Brand team to support regional events and partnerships

● Define and monitor metrics and KPIs on regional employer branding initiatives, taking a data-driven approach to everything you do

● Build and maintain strong relationships with stakeholders across Leadership, HR, Marketing, DEI, Recruitment, Internal Communications, and more

Who you are

● A data-driven individual with solid Employer Brand experience who excels in converting data into insights and insights into action

● Knowledgeable about the talent market in APAC

● Skilled in stakeholder management and confident working with technical teams

● A proven track record of creating bold awareness, engagement, and lead generation campaigns

● Entrepreneurial, creative, and comfortable working autonomously

● A versatile team player who's eager to roll up their sleeves and tackle various aspects of the role to continue positioning Adyen as an employer of choice

Our Diversity, Equity and Inclusion commitments

Our unobvious approach is a product of our diverse perspectives. This diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum. Our business and technical challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

This role is based out of our Singapore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

The Job:

• Reporting to the Division Project Manager.

• Responsible for the complete project life cycle which includes project planning, project execution, project controlling and project closure and leading the project team.

• Representing the company to client, initiating kick-off meeting with clients and internal departments.

The Role:

• Manage small to medium EPC Projects of USD3 to 30 million and above.

• Lead tendering EPC projects.

• Conduct contract reviews, risk analysis and contingency plan.

• Organize proposal and project task force and plan staff allocation for effective use of resources.

• Establish project execution strategy. Setting project policy for quality, safety, cost and schedule.

• Review, monitor and analyze project operation.

• Handle the insurance, liabilities and warranties of the project.

• Review and approve project finance and control plan.

• Review and approve alternatives and deviations based on cost, schedule, and quality impacts.

• Prepare overall budget cost plan and analysis.

• Review and approve EPC cost estimation.

• Develop market awareness of company’s capability and ensure that company is invited to participate in bidding.

• Evaluate overall project performance.

The Requirements:

• Degree in Mechanical Engineering, or Chemical Engineering is preferred.

• Minimum 10 years of experience or equivalent.

• Have good knowledge of all disciplines, including Basic Process Technical knowledge.

• Good Knowledge in Basic Design and P&ID.

• Knowledge of the fundamentals of project management, front-end engineering and relevant project planning and scheduling tools preferred.

• Solid track record in EPC Project Management in Oil & Gas and Petrochemical Industry.

• An effective team player with good communication and interpersonal skills, as well as strong presentation, technical, analytical, and troubleshooting abilities.

• Self-motivated, with the ability to initiate plans and carry out all assignments professionally, diligently, and expeditiously in accordance with established company procedures.

• Proven leadership and management skills.

• Proven interpersonal and relationship building skill.

• Proven construction work management skill.

To Apply:

Please send your latest CV in word file to [email protected]

Kindly indicate your availability, current and expected remuneration package.

We regret that only shortlisted candidates will be notified.

Quinnox Solutions Pte. Ltd. (License Number: 06C3126)

Registered EA Personnel (Reg. No.:R1111100)

• Generate revenues for Imagene Labs through developing and closing new businesses primarily in Singapore and surrounding regional countries.
• Identify and qualify leads, develop and manage strong key accounts relationships within the health, wellness and fitness industry.
• Listen and uncover customer needs, explain our value proposition to potential partners and educate the market.
• Develop short and long-term sales & account management with clear targets & KPIs.
• Regular visit calls to key accounts to increase awareness and drive sales.
• Work closely with internal (management, sales, marketing, product teams) to ensure a coherent message to partners.
• Other activities and services as directed by the senior management of the Company or any Group Company.

Job Description & Responsibilities:

• Provide timely and professional services to customers via various channels, including hotline, email, online chat, WhatsApp, and more.
• Address customer inquiries and escalate issues to the relevant departments for quick resolution, working collaboratively to ensure customer satisfaction.
• Assist with filing and maintaining up-to-date customer documentation as needed.
• Support the registration process and help update the daily sales report.

Requirements:

• Previous customer service experience is preferred.
• Excellent organizational skills with attention to detail.
• Proficient in both English and Mandarin for effective communication with a diverse range of customers.
• Strong knowledge of MS Office (Word, Excel).
• A team player with a friendly disposition who enjoys interacting with people.
• Able to work 5.5 days a week, Tuesday to Saturday, with Sundays and 2 Mondays off.

JOB SUMMARY

The Regional Logistics Manager for Apac is responsible for creating and managing the logistics solutions for Jabil’s customers in Apac. This role is part of Jabil’s Managed services dedicated to Logistics services. This team provides customers, business units and functional areas solutions to their logistics needs particularly in logistics network design, carrier Management, logistics analytics, operational execution for various transport needs, warehousing and delivery, well supported by inhouse TMS solutions.

The Manager will work with the customer, internal business units, Business development Team as well as the logistics vendors to understand the logistics requirements, create and manage the solution roadmap that can be implemented and executed by Jabil logistics operational teams. The position acts as an internal and external consultant regarding Jabil’s Logistics capabilities. As part of this role, you will report to the Director, Global logistics Services.

Job Description:

As the Regional Logistics Manager, you will form a part of the Logistics as a Service Business Unit and will be responsible for setting up and running the logistics services footprint in Asia Pacific. You will be developing solutions that drive value into the transport and logistics domain, including mid to large-scale logistics network design for customers, freight and carrier management, modes of transport and storage, supply chain network mapping, digital business tools for logistics execution – from leading solution design and business case development to providing SME support during the implementation of the solution.

You will work closely with different stakeholders including customers, local operational management teams, as well as functional leads from Sales, Operations, Finance and IT

Key activities include:

Lead solution design for customer projects in Logistics, warehousing, packaging, reverse logistics including cross border, domestic and international shipping.

Work with BD and internal business units to understand customer pipeline, growth, and other business requirements,

Customer facing to discover requirements, create and present carrier agnostic solutions.

Provide cost-conscious solutions and identify value added services opportunities to support customer logistics goals.

Help develop SOW, contracting and work with Operations Managers to support creating SOPs, Invoicing requirements.

Support IT/ technical teams for TMS Integration for client solutions, reporting and visibility.

Support business development in preparation of professional customer RFP responses for large bids and tenders

Interpret customer requirements, determine and/or develop the most suitable logistics and warehousing solutions and associated resources

Work closely with Carrier Management team, Operational Business units, IT and finance team to develop and implement solutions.

Create the Org structure in Asia Pacific logistics operations dedicated to customer service and logistics operations.

Work directly with customers to explain to them the value that these solutions can bring to their supply chain

Provide rationale and benefits of proposed designs, via PowerPoint or similar storytelling, and how modifications improve logistics efficiencies.

Continuous research into new logistics landscapes to identify new innovative and sustainable solutions

Lead or support other special projects as required

Qualifications/ Experience:

Hold a degree/ diploma preferably with 8-10 years of experience in Logistics solutioning and business development.

Highly proficient computer skills in Microsoft Office Suite

Experience in 3PL solutions, 4PL carrier management, Road freight, warehousing solutions across Asia Pacific is preferred.

Good interpersonal, communication and influencing skills, leadership, time and task management, the ability to build strong stakeholder relationships, change and innovation

Team Management, Operational logistics acumen combined with strong sense of business development

Capable of working independently, focused, and driven, capable of decision making based on facts and data, whilst under pressure yet deliver on time.

Excellent communicator, present findings effectively across all levels of the business

30% travel required for customer meetings.

Knowledge of one or more Asian languages is preferred to work with stakeholders.

About Us

Eye Level is a global supplemental education program focused on personalised learning. By tailoring instruction to each student's individual pace and needs, Eye Level aims to enhance foundational skills in Math and English for children aged between four and 14.

The program emphasises the importance of mastering basic concepts before moving on to more complex ones. This approach ensures a solid understanding of fundamental skills, leading to improved accuracy and speed in problem-solving.

Eye Level Singapore is committed to providing high-quality education services that align with the demands of the 21st century. Through continuous innovation and a focus on customer value, they strive to create a robust education ecosystem that blends online and offline learning experiences.

The Role

As a key member of our dynamic marketing team, you will play a pivotal role in shaping and executing our marketing strategies. You will be responsible for:

Strategic Marketing:

• Developing and implementing comprehensive marketing plans aligned with business objectives.
• Conducting market research and analysis to identify trends and opportunities.
• Collaborating with cross-functional teams to ensure seamless execution of marketing initiatives.

Digital Marketing:

• Managing and optimizing our social media channels (Facebook, Instagram, LinkedIn, TikTok, etc.).
• Creating engaging content and running effective digital campaigns.
• Leveraging Google Ads and SEO to drive organic traffic and conversions.
• Monitoring and analysing digital marketing metrics to measure ROI.

Brand Management:

• Protecting and enhancing our brand reputation.
• Developing and executing brand strategies.
• Ensuring consistent brand messaging across all channels.

Event Management:

• Planning, organizing, and executing company events, conferences, and workshops.
• Managing event budgets and logistics.

Franchisee Support:

• Providing marketing guidance and support to our franchisees.
• Ensuring compliance with brand guidelines and standards.

Requirements:

• Diploma in Marketing, Advertising, Communications, or a related field.
• Experience in education enrichment industry is highly preferred
• Proven experience in digital marketing, social media, and content creation.
• Proficiency in Google Ads, SEO, and analytics tools.
• Strong project management and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• A passion for marketing and a creative mindset.
• A valid Singapore driver's license (preferred)

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and collaborative work environment.
• The chance to work on exciting marketing projects.

Our client is an European MNC, leading player in telecommunications industry. They are looking for a Human Resource Manager to assist their HR team for the next phase of their business. They are located in Central - easily accessible.

Duties of Human Resource Manager:

• Plan and manage manpower requirements across short-, medium-, and long-term horizons, ensuring alignment with organizational needs.
• Monitor and report on resource activities, addressing deviations from plans and taking corrective action.
• Maintain a comprehensive database of updated job descriptions and oversee the creation of new roles in collaboration with hiring managers.
• Stay updated on HR manpower planning techniques, recommending improvements for greater efficiency.
• Manage end-to-end recruitment, including sourcing, interviewing, background checks, and onboarding.
• Develop and oversee performance management frameworks to drive employee engagement and growth.
• Implement process improvements across the employee lifecycle and drive leadership development programs.

Requirements:

• Min Degree in relevant discipline.
• Proven track record in company's HR improvement process.
• Min 10 years of HR experience, with 6 years in HR Management level.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Finance is integral to HSBC’s purpose and strategy, playing a valued role in managing costs and deploying capital in the most effective way. Our global team of finance professionals partner with the business to provide trusted insights and forward looking analysis; accuracy; efficiency and control to frame and influence business decisions.

We are currently seeking a high calibre professional to join our team as a Senior Valuations Manager.

Principal Responsibilities

• Ensuring that the governance and controls of Fair Value are adhered to through Review and Oversight of all Fair Value Adjustments (FVA), Independent Price Verification (IPV) and Prudent Valuation Adjustment (PVA) for the following sub-areas within Rates business: Structured Rates, Structured Index Products, Private Credit
• Local management of staff in Hong Kong and close interaction and engagement with Valuations team across locations (principally London and Krakow)
• Key contact point for the Fixed Income Trading team in HSBC Asia Pacific and other key stakeholders (including other Front Office, Traded Risk, Operations, IT and other Finance teams)
• Lead and Participate in Valuations methodology, including global alignment and enhancements of processes and methodologies and keep abreast of industry information around this important asset class
• Drive the implementation of FVAs, IPV and PVA changes, engage the business on all matters regarding valuations and be a key contact for internal and external audit
• Drive engagement with other asset class valuation teams to increase consistency, quality and efficiency of related controls and processes
• Promote continuous improvement for all activities including increasing efficiency and controls through procedures/systems change process and leadership within PC transformation for your area
• Maintain HSBC internal control standards, including timely implementation of assurance, internal and external audit points
• Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the areas under management; specifically, Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy
• Ensure full compliance with the Global Markets FIM

Qualifications

• Graduate degree, with experience of at least 8 years in Product Control or Valuations
• Demonstrable experience of Product Control and knowledge of Credit, Interest Rate products, accounting, valuations, controls, systems, models and markets
• Good understanding and appreciation of Regulatory requirements and guidelines for Valuation
• Outstanding communication and interpersonal skills, including the ability to articulate key valuation issues to Senior Stakeholders in a non-technical manner
• Strong analytical skills
• Highly adaptive controls mind-set
• Experience of leading projects to delivery
• Experience of building and maintaining strong relationships with stakeholders (at all levels of seniority)
• Experience of developing methodology and shaping policy for IPV / FVAs is a distinct advantage
• Experience of managing a team, especially across multiple locations, is an advantage
• Accounting qualification (ACA, ACCA, CA or equivalent) is an advantage

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Location : Jurong East / Ang Mo Kio

Responsibilities:

• Provide strategic direction and Lead business development activities in the Public Sector
• Plan and implement policies and strategies to grow the local market
• Conduct market research and analysis of business opportunities and develop projects for new marketing initiatives
• Collaborate other departments on local projects and developments
• Communicate with government regulatory bodies to ensure compliance
• Identify and evaluate products, services, or companies for potential distribution, mergers, acquisitions, or joint ventures in the local market

Requirements

• Knowledge in Accountancy, Business Administration, or equivalent
• Experienced in financial reporting and analysis would be advantage
• Proficient in software tools and financial modeling experience would be an advantage
• Familiar with or extensive network with government agencies

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

About Us

Vivo Surgical is a patient-focused, clinician-driven medical device developer and manufacturer. Headquartered in Singapore with offices in China and Thailand, we are pioneering a novel endoscopic surgical robot for complex endoluminal surgeries. ISO 13485 certified with international accreditations awarded such as the US FDA and European CE mark, our devices target the medical needs of the world through innovative applications of science & technology. These encompass such fields as in vivo surgical LED lighting, portable endoscopy and endoscopic robots, which are strategically co-developed with world-class healthcare institutions and KOL collaborators. Join us as we build towards our vision of being Asia Pacific’s leading medical device developer and manufacturer.

About The Role

We value the importance of having a robust Quality Assurance and Regulatory Affairs team that would serve as a key pillar for sustained commercial success. To that end, we are looking for a Quality Assurance & Regulatory Affairs Manager to join us on this journey. You will be part of our fast-growing team and will take ownership of your role from the get-go. You will work on ensuring our company’s commitment to comply with regulatory requirements and to maintain the effectiveness of our Quality Management System (QMS). You will also be in charge of our products’ regulatory strategies and submissions to various regulatory bodies. Your role will enable you to work not only with diverse functions internally but also in close tandem with our external partners such as our suppliers, distributors and notified bodies.

Your responsibilities shall include the following:

• Ensure the company’s QMS complies with ISO 13485 and FDA 21 CFR 820/QMSR.
• Develop and manage Quality Procedures such as document control, CAPA, NCR, Supplier Control, Production Control, Feedback and Complaints Handling, and Post Market Surveillance.
• Organize and execute internal audits, management reviews and supplier audits.
• Plan and lead ISO 13485 audits and regulatory inspections.
• Participate in the products’ verification and validation activities.
• Develop, review and compile the medical device technical files whilst making sure the products meet all regulatory and quality standards.
• Involved in risk assessment tasks to identify potential quality and compliance risks in the product lifecycle and advise adequate risk control measures.
• Serve as the company’s Quality Management Representative (QMR) and Person Responsible for Regulatory Compliance (PRRC).
• Manage and mentor the QARA team to ensure members are adequately trained.
• Stay updated on medical device laws and regulations in the targeted markets.
• Work with senior management to define and deliver adequate quality and regulatory strategies.

Your Qualifications & Experience

• Minimum Bachelor’s degree in Engineering or Science.
• At least 5 years’ experience in quality assurance and/or regulatory affairs in the medical device Industry.
• Firm understanding of ISO 13485:2016, FDA 21 CFR 820/QMSR and ISO 14971.
• Prior involvement in HSA, FDA 510(k)/De Novo and/or MDR 2017/745 submissions will be a plus.
• Experience in generating risk management documentation (risk management plan, report, FMEAs).
• Possess a leadership and strategic mindset to organize and prioritize tasks for effective and timely delivery of regulatory goals to meet the company’s business objectives.
• Certification as an ISO13485:2016 lead auditor will be advantageous.

Contact

Please send your CV and cover letter to: [email protected]. We look forward to receiving your application.

The Account Management team is a sales team and part of Meta’s Small Medium Business Group. The team is focused on enabling businesses to grow by connecting them to customers across Meta platforms using Meta advertising solutions.

Account Managers are directly responsible for driving revenue, building relationships and helping clients grow their business results on Meta through client-centric consultation, education, and support. Success in this position requires consultative sales, collaboration with team members and cross functional teams, a willingness to experiment and the ability to thrive in a dynamic, data-driven environment against tight deadlines while maintaining strict attention to details.

Responsibilities

• Manage a portfolio of clients, with a focus on driving revenue and year-over-year growth of the clients to hit or exceed their own revenue goal. Build mutually beneficial relationships with advertisers to grow their spend
• Influence and lead strategic conversations with businesses of all size and complexity
• Become an expert in Meta's solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs
• Drive product and best-practice adoption across the portfolio
• Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve issues

Minimum Qualifications

• Bachelor's degree or equivalent practical experience
• 4+ years of experience in account management, brand management, performance marketing, digital marketing, sales or consulting
• Experience effectively prioritizing tasks and managing time, even under high-pressure situations and adapting to a fast-paced work environment with a passion for making an impact
• Account Manager will manage clients whose usual business language is English. Knowledge of English is essential for success in this role
• Experience articulating complex data stories, in simple language to customers via day to day communications and regular presentation
• Structured problem solving and quantitative analytical skills

Preferred Qualifications

• Knowledge of the media landscape of Australia & New Zealand and digital media is preferred
• Bachelor's Degree

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

• Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments)
• Achievement and maintenance of customer satisfaction
• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),
• within Service Levels and to deliver pleasant Customer Experiences
• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system.
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

• Generates management reports.
• Provides assistance and guidance to junior colleagues.
• Perform other duties as assigned
• Diploma in IT or Business or related discipline
• Minimum 1 year of call center experience
• Having good communication skills (speaking and writing)
• Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Work Timings & expectations:

Able to work staggered office hours on rotation and 5.5 day work per week (alternate Saturdays and 5th Saturdays)

Staggered office hours for Mon to Fri: 8 am – 5 pm, 8.30 am – 5.30 pm, 9 am – 6 pm, or 11 am – 8 pm

Staggered office hours for Saturday : 8 am – 12 pm, 8.30 am – 12.30pm, 9 am – 1 pm or 10 am – 2 pm

• Supervise a team of Service Engineers in delivering a wide array of technical after-sales service support, including installation, commissioning, repairs, and preventive maintenance plans for laboratory and hospital infrastructures, as well as research and analytical equipment within the medical imaging sector.
• Additionally, offer technical consultation to customers, address their requests by troubleshooting issues, and implement corrective measures within the designated timeline, while also preparing service reports.

What are we looking for?

• Minimum Degree in Electronics, Electrical, Mechanical Engineering, or a related field is required.
• Candidates should have at least 6 years of pertinent technical experience in service and maintenance.
• A valid Class 3 driving license, along with ownership of a personal vehicle, will serve as a significant advantage.

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Liew Jie Ru

EA Licence No: 24C2293