Responsibilities

• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Identify cross-sell opportunities during customer interaction
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers’ feedback and identify problem trends for improvement actions

Qualifications:

• Min Diploma level
• Possess high-quality customer service skills and a professional communication style
• Excellent written and communication skills.
• Innovative and creative in problem solving with good analytical skills

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

• Company: Real Estate Organization (Japanese Organization)
• Location: Central
• Japanese speaking to liaise with Japanese speaking clients

Job Description:

• Provide customer services for daily inquiries and requirements of clients
• Handle emergency inquiries of clients on weekends and night time
• Provide sales support to Sales Team
• Other administrative and ad-hoc duties if required from management

Job Requirements:

• Experience in customer service, sales support, or any service industry
• Familiar with MS Office
• Possesses Strong Customer Service mindset and understanding of Japanese culture

Interested applicants please apply directly for further shortlisting review.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Jeffrey Koh Kok Ann

EA Registration No: R1770345

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

DUTIES & RESPONSIBILITIES:

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands
3. Educates the salon customers based on their real needs during their visit to the shop
4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
5. Maintains a positive, empathetic, and professional attitude toward customers at all times
6. Attends to and communicates promptly to address customers’ queries at the most excellent approach
7. Acknowledges and resolves customer feedback and concerns
8. Knows products inside and out to answer product queries
9. Communicates and coordinates with team and management
10. Ensures customer satisfaction and increases customer retention
11. Gathers customer satisfaction levels and feedback on customer services for continuous improvement
12. Provides feedback on the efficiency of the operations and customer service process

QUALIFICATIONS:

• Bachelor’s Degree in Business, Commerce or relevant fields
• Three (3) to five (5) years of leadership and management experience in customer-service-related capacity
• Consistently well-groomed according to the high appearance standards of the salon and the company
• High degree of professionalism in customer service
• Exceptional people skills
• High standards of customer communication skills
• Prior experience in the beauty line preferred
• Ability to stay calm and excellent in handling difficult customers
• Computer literate

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Job Responsibilities:

• Ensures highest standard of service delivery to our customers.
• Monitor and respond to incoming calls/emails/social media platform/written correspondences
• Maintains confidentiality of the Bank’s customers and data.
• Identifies and resolves customer issues and enquires received via calls/mail/emails/social media platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness
• Uses customer service and sales skills to optimize the opportunity of each customer contact.
• Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.

Job Requirements:

• Degree/Diploma in any discipline.
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

• 5 days work week
• Performance Bonus
• Location: Tai Seng (North-east)

About the Role:
We are seeking a proactive Admin cum Customer Service Assistant who can play a crucial role in ensuring smooth communication and operations by managing our business group chats, disseminating information accurately, and supporting general administrative activities for the manager.

Key Responsibilities:

• Manage and monitor the business group chat, ensuring timely and accurate dissemination of information to the relevant departments or teams.
• Coordinate communication between teams for daily operational updates and tasks.
• Provide general administrative support, including scheduling meetings, preparing reports, and maintaining records for the manager.
• Assist in ad-hoc tasks and projects to ensure seamless operations.
• Handle customer service queries and direct them to the appropriate team when necessary.

Requirements:

• Minimum Nitec in any studies / Equivalent education.
• Ability to prioritize tasks and work in a fast-paced environment.
• Previous experience in an administrative or customer service role is an advantage.
• Entry level is welcome to apply.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

Salary Package:
- Basic Salary: Up to $2400

Working Location: Changi

Working Hours:
Mon - Fri: 9am – 6pm

Saturday: 9am-1pm

Key Responsibilities:

-Prepare and draft AWBs for customer/agent approval.

-Provide support to assigned customers / Overseas Agents in handling sales quotations, RFI, RFQs and inquiries for air, arrange air export booking with the airlines / co-loader Agents.

-Follow up on clients, help to do air export billing, invoice verification and handle rate disputes

- Coordinate with customers, sales personnel, Overseas Agents and well liaise with operations teams for shipment arrangement

Job Requirements:

-Min. O level and above qualifications

-Proficient in MS Office (Word, Excel, PowerPoint) and data entry.

-Open to candidates with or without prior experience in the Air Freight industry.

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Responsibilities:

• Act as primary contact for customers, both local and regional key accounts.
• Attend to customers' enquiries, order updates or materials changes.
• Build and maintain long-term relationships with key customers.
• Responsible for sales support, processing customers orders, materials sourcing and managing supply chain operations.
• Ensure on time shipment delivery and improve customer satisfaction.
• Work closely with suppliers to ensure smooth operations.
• Propose and identify process improvement measures.
• Prepare weekly reports for internal and external stakeholders.
• Source or propose alternative products to customers when needed to fulfill customers' demand.
• Ad hoc duties as assigned.

Requirements:

• Degree in Business Administration or Supply Chain Management or equivalent.
• At least 3 - 5 years of sales support, key account management , supply chain operations experience, preferably from a MNC environment.
• Prior experience in managing global/ international accounts will be ideal.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Duration: 3 Months Contract (Convertible to perm)
Location: Tanah Merah
Working hours: 2.30PM - 7.30PM (5 days per week, rotation basis)

Job Scope
• Attend to customers’ enquiries & issue ferry tickets
• Other ad hoc duties assigned

Requirement
• Able to use PC

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc
Recruiter (R23113787)
EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

• Position : Customer Service Executive – Up to $3,500 – Temasek Avenue
• Location : Temasek Avenue
• Working hours : 5 Days Work Week – Monday to Friday: 8.45 AM to 6.00 PM
• Salary (commensurate with experience) : Up to $3,500 + AWS + Performance Bonus + 14 Days Annual Leave + Medical Allowance (No Cap) + Dental (up to $300 per year) + Gym ($150 per month)
• Duration : Perm
• Industry : Shipping Services

Responsibilities:

• Monitoring all vessels loading status
• Maintain CBF/Booking Forecast Table. Update balance to load figures on daily basis
• Ensure all required documents, Portnet creation are duly completed before vessel closing time (including sending of final forecast and special container list to Partner/V0)
• Upload / Input booking / loading data into inhouse system
• Attend to customers enquiry and build close relationships with customers
• Rate quotation
• Need to work closely with other departments, particularly Sales and Trade to achieve maximum sales revenue.
• Any other duties as assigned

Requirements:

• Minimum Diploma in Logistics / Shipping / Transportation or equivalent
• Minimum 1 year of experience in in Container Shipping Industry
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Associate Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Salary Package:
- Basic Salary: Up to $2400

Working Location: Changi

Working Hours:
Mon - Fri: 9am – 6pm

Saturday: 9am-1pm

Key Responsibilities:

-Prepare and draft AWBs for customer/agent approval.

-Provide support to assigned customers / Overseas Agents in handling sales quotations, RFI, RFQs and inquiries for air, arrange air export booking with the airlines / co-loader Agents.

-Follow up on clients', help to do air export billing, invoice verification and handle rate disputes

- Coordinate with customers, sales personnel, Overseas Agents and well liaise with operations teams for shipment arrangement

-Perform other job duties as per requested

Job Requirements:

-Min. O level and above qualifications

-Proficient in MS Office (Word, Excel, PowerPoint) and data entry.

-Open to candidates with or without prior experience in the Air Freight industry.

Candidates without experience are welcomed to apply! On job training will be provided!

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Salary Package:
- Basic Salary: Up to $2400

Working Location: Changi

Working Hours:
Mon - Fri: 9am – 6pm

Saturday: 9am-1pm

Key Responsibilities:

-Prepare and draft AWBs for customer/agent approval.

-Provide support to assigned customers / Overseas Agents in handling sales quotations, RFI, RFQs and inquiries for air, arrange air export booking with the airlines / co-loader Agents.

-Follow up on clients', help to do air export billing, invoice verification and handle rate disputes

- Coordinate with customers, sales personnel, Overseas Agents and well liaise with operations teams for shipment arrangement

-Perform other job duties as per requested

Job Requirements:

-Min. O level and above qualifications

-Proficient in MS Office (Word, Excel, PowerPoint) and data entry.

-Open to candidates with or without prior experience in the Air Freight industry.

Candidates without experience are welcomed to apply! On job training will be provided!

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Salary Package:
- Basic Salary: Up to $2400

Working Location: Changi

Working Hours:
Mon - Fri: 9am – 6pm

Saturday: 9am-1pm

Key Responsibilities:

-Prepare and draft AWBs for customer/agent approval.

-Provide support to assigned customers / Overseas Agents in handling sales quotations, RFI, RFQs and inquiries for air, arrange air export booking with the airlines / co-loader Agents.

-Follow up on clients, help to do air export billing, invoice verification and handle rate disputes

- Coordinate with customers, sales personnel, Overseas Agents and well liaise with operations teams for shipment arrangement

Job Requirements:

-Min. O level and above qualifications

-Proficient in MS Office (Word, Excel, PowerPoint) and data entry.

-Open to candidates with or without prior experience in the Air Freight industry.

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive, Air Freight to join their warehouse team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities of Customer Service Executive, Air Freight:

• Handle export inquiries and coordinate collection arrangements with shippers.
• Liaise with sales, destination offices, and finance for approvals, rates, and payment matters.
• Work with Vendor Management, air freight planners, and import teams for shipment logistics.
• Manage export permits and coordinate with the warehouse for cargo handling and storage.
• Provide shipping instructions in collaboration with the export operations team.

Requirements:

• Diploma or Degree in Supply Chain or related field
• Min 1 year of experience in Air Freight Operations
• Comfortable to work with alternate Saturday

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Company located at Loyang Way

• Working hour: 9am – 6pm (Monday – Friday)

• AWS + Variable Bonus

• Excellent Welfare & Benefits

• Well Established Freight Forwarding Company

Job Scope

• Handle inquiries, prepare quotations, handle shipment activations and cross trade shipments.
• Coordinate with customers for their incoming, outgoing and cross-trade shipments.
• Coordinate with Overseas Agent for shipment activities.
• Understand import and export process.
• To complete all required documentations on time.
• To provide assistance with sales and marketing activities as required.
• Handle customer's issues, take appropriate action and / or notify relevant person and office to prevent a re-occurrence of customer issues.
• Ensure accurate data entry in reports.
• Any other ad-hoc task assigned.

Requirement

• Diploma / Degree in Supply Chain Management / Business Studies or equivalent
• 2 – 4 years of relevant working experience in related industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Salary range: $2,000 + OT (Gross: $2300)
• Working days: 4 days ON & 2 days OFF (including weekends)
  10 off days per month
• Working Timing: 7:00am/pm -7:00pm/am (12hrs shifts)
• Working location: Little India

Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Requirements:

• Preferably with 1-2 years of working experience in a similar capacity
• Experience in a front office and/ or customer-facing & service role
• Willing to work on rotating shifts
• Flexibility to respond to a range of different work situations

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Scope

· Receive and welcome the visitors with a polite and cheerful disposition

· Register and enroll visitors facial recognition efficiently and accurately

· Provide efficient queue management and crowd control where needed

· Protect and maintain accurate and updated visitor records according to PDPA requirements

· Key management including issue, return and accounting for all keys on a daily basis

· Able to multitask and to work fast

· Respond and explain appropriately to public enquiries and requests according to guidelines and policies.

· Monitor attendance and prepare report as needed.

· Comply and adhere to SOPs, policies, guidelines and processes

· Flexibility to change roster should there be a need to.

· Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.

To participate in digitisation exercises, organising files and documents as necessary.

Requirements

· Track record for excellent Customer Service

· Able to learn quickly and adapt to changes.

· Good interpersonal and communication skills

· Good command of English (written and spoken).

· IT savvy and familiar with common software.

· WSQ certification in customer service is an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Well Established Company

• Working hour: 8.15am – 5.45pm (Monday - Friday)

• Company located at Tuas

• Company transport provided: Boon Lay, Bukit Batok, Choa Chu Kang

• AWS + Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Generate Delivery orders and invoices
• Answering phone calls
• Printing, Sorting, Filling of Delivery Order and Tax invoice
• Mailing of Tax invoice to customers
• Issue Debit and Credit note
• Ordering of office equipment and stationeries such as toner, A4 paper, envelop and etc…
• Sending Statement of Accounts to customer every month
• Arrange courier service as and when required
• Prepare invoice and packing list
• Consolidate and submit petty cash summary to accounts every month
• Attend sales inquiry and process order via email / phone calls
• Process PO to vendors
• Update and follow up with customer outstanding order
• Liaise with customer of goods collection method and payment
• Booking of flight and prepare travel requisition for approval
• Cheque recording and submit vendor invoice to accounts
• Manage and Update absentees via INFO-Tech system

Requirement

• GCE O Level & above
• 1 - 2 years of relevant working experience in similar position

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive, Air Freight to join their warehouse team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities of Customer Service Executive, Air Freight:

• Handle export inquiries and coordinate collection arrangements with shippers.
• Liaise with sales, destination offices, and finance for approvals, rates, and payment matters.
• Work with Vendor Management, air freight planners, and import teams for shipment logistics.
• Manage export permits and coordinate with the warehouse for cargo handling and storage.
• Provide shipping instructions in collaboration with the export operations team.

Requirements:

• Diploma or Degree in Supply Chain or related field
• Min 1 year of experience in Air Freight Operations
• Comfortable to work with alternate Saturday

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• 5 days work week
• Location: West

Key Responsibilities

• Process customer orders in the SAP system with accuracy and efficiency.
• Coordinate end-to-end logistics processes, ensuring timely and accurate order fulfillment.
• Manage and prepare documentation for Letters of Credit, ensuring compliance with international trade standards.
• Act as the primary liaison between customers, suppliers, and internal teams to resolve inquiries and ensure satisfaction.
• Monitor shipment schedules and proactively address any delays or discrepancies.
• Maintain accurate records and documentation related to shipping, invoicing, and customer communications.
• Support cross-functional teams in improving logistics workflows and enhancing customer experiences.

What We’re Looking For

• Proven experience in logistics coordination and SAP system usage.
• Expertise in managing Letters of Credit and international trade documentation.
• Strong organizational and multitasking abilities to handle multiple priorities efficiently.
• Excellent communication skills to collaborate with customers, suppliers, and team members.
• Proficiency in Microsoft Office and logistics management systems.
• A proactive, detail-oriented mindset with a commitment to accuracy and quality.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Sales Administration / Support

• Process Customers’ Purchase Orders by raising Customer Order Processing (COP) forms and performing stock reservations.
• To raise and issue purchase requisition of equipment, spare parts, and accessories required for projects and ad-hoc orders and submit for approval.
• Correspond with customers, manufacturers, vendors and suppliers via email/phone for shipment status.
• Responsible for expediting the receivables and deliverables of ordered goods and identifying ordered equipment to prepare material take-off schedule for orders.
• Coordinate, liaise, and work with the Warehouse and Logistics Department to ensure that goods are packed and delivered on time to customers.
• Attend to customer inquiries (via phone/email) for prices and stock positions or customer complaints (e.g., invoice disputes) and ensure necessary actions are taken and followed through.
• Assist Sales Manager(s) / Assistant Sales Manager(s) in drafting proposals and quotations to customers.
• Assist Sales Manager(s) / Assistant Sales Manager(s) collating multiple variations for projects for price negotiation with customer(s).
• Ensure that all filings are in order.
• Perform other ad-hoc duties as assigned by the Head of Sales / Sales Manager(s) / Assistant Sales Manager(s).

Marketing Communication

• Assist Sales Manager(s) / Assistant Sales Manager(s) in organising and/or coordinating events e.g. Trade exhibitions, road shows, new product seminars, etc
• Assist Sales Manager(s) / Assistant Sales Manager(s) in organising and/or coordinating internal events, eg. Dealer meetings.
• Prepare and organise marketing collaterals.
• In charge of maintaining and ensuring the Company’s website content is current and up to date.
• Assist Sales Manager(s) / Assistant Sales Manager(s) to liaise with partners of trade magazines and media agencies.

Requirements:

• Proficient in Microsoft Office applications (Excel, Word, Outlook and PowerPoint).
• Experienced in ERP, preferably NetSuite, will be advantageous.
• Navigation communication product knowledge preferred.

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required