About the Bank
We are collaborating with a reputable Bank, recognized as the “World’s Best Digital Bank” and “Best Bank in the Word”. Blending art and science, employing design thinking and experimentation to build innovative solution that revolutionize how people live, work, and play. The Team is passionate about creating a joyful banking experience and having fun while they do it!

The Role:

This unique opportunity within the Experience Strategy Team allows you to significantly impact the Bank's customer experience by driving Customer Obsession across six key markets (Singapore, China, Hong Kong, Indonesia, India, and Taiwan). You'll design, deliver, and continuously improve qualitative research training programs that empower staff to understand customer needs and drive impactful

change.

Your Impact:

• Empower Bank Staff: Design and deliver engaging qualitative research training across six markets, managing the entire process from onboarding (teams in the program, includes briefing and scope of the teams’ reseach objective) to post-training support, including managing external trainers.
• Drive Research Excellence: Introduce and implement new qualitative research approaches, providing training where needed and ensuring best practices are adopted. This includes effective stakeholder management and project delivery.
• Showcase Success: Support the organization of events and communication strategies to highlight valuable customer insights across the bank.
• Data-Driven Decisions: Provide support for program data tracking and Reporting

Skills & Experience:

• Minimum 5 years of experience in qualitative or UX research, demonstrating a proven ability to uncover customers' underlying motivations and needs.
• Proven experience in training and facilitating workshopsfor diverse audiences.
• Excellent communication and presentation skills, with the ability to engage and inspire learners and manage stakeholders.
• Proficient in PowerPoint, Excel, Figma, proactive, innovative mindset; comfortable adapting to fluid situations and embracing challenges.
• Singaporeans Only / Contract: One year/extendable

If you’re a passionate trainer with a background in qualitative research and a desire to make a real impact, appy today!

To submit your application:

Interested candidates to expedite your application please this ‘Apply now’ or submit your resume to [email protected] stating your availability, expected salary and reason(s) for leaving. We respect your privacy and all communication will be treated with confidentiality. We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn Strand Privacy Policy at http://bit.ly/3W63rp7. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Belinda Ho EA Regn No R1876407

RMA Consultants Pte Ltd EA License No 93C4403

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Responsibilities

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set
• Maintain a positive and helpful approach in interactions with all customers
• Other ad hoc duties as assigned by Supervisor

Requirements:

• Minimum A levels/Diploma
• Prior experiences in call centre is highly preferred or customer service experiences
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

At Little Paddington Preschool, we believe in creating a positive and supportive learning environment for young children, where both their development and family engagement are prioritized. We are looking for an Admin & Parent Relations Officer who is not only highly organized but also passionate about fostering strong relationships with parents and the school community. This is an exciting role that blends key administrative responsibilities with crucial parent-facing tasks to ensure smooth operations and enhance family-school partnerships.

Key Responsibilities

Administrative Duties:

• Manage and maintain accurate records of petty cash, daily collections, and enrolment reports.
• Input data into various platforms such as the ONE ECDA, including teacher details, Leave of Absence records, and subsidy information.
• Oversee the preparation and management of monthly logs, including school bus attendance and sign-in/out forms.
• Support parents with the purchase of uniforms, enrichment programs, books, and other school merchandise.
• Track school supplies and merchandise, conducting regular stock takes and ordering as necessary.
• Handle administrative tasks related to the collection of school fees, issuing receipts and invoices.
• Ensure children’s safety by assisting with school bus arrivals and departures.
• Assist the Principal with various administrative and operational tasks as required.

Parent Liaison & Communication:

• Act as the primary point of contact for parents, ensuring all queries and concerns are addressed promptly.
• Support the Centre Principal to facilitate clear and effective communication between parents and the school, keeping them updated on school events, policies, and their child’s progress.
• Maintain confidential records of all parent communications, feedback, and concerns.
• Support the management team in school improvement initiatives, particularly around enhancing parental involvement and communication.

Qualifications & Skills:

• Minimum qualification: A Diploma Business Administration, or a related field.
• At least 2–3 years of experience in an administrative or parent-facing role, preferably in a preschool or childcare environment.
• Strong organizational and multitasking skills, with the ability to manage various responsibilities simultaneously.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with school management software.

1. Delivering excellent customer service.

2. Ensure smooth operations to achieve good customer satisfaction.

3. Taking orders, serving of beverages and food to customers.

4. Maintain cleanliness and housekeeping of work areas.

5. Assist in food running where necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

1. Delivering excellent customer service.

2. Ensure smooth operations to achieve good customer satisfaction.

3. Taking orders, serving of beverages and food to customers.

4. Maintain cleanliness and housekeeping of work areas.

5. Assist in food running where necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

If you like food that is creative and fun, and would like to be part of a crew that dishes out colourful “Fattoush”. Our client, a Middle Eastern-inspired restaurant is looking out for food-loving candidates to join their Service Crew.

What to expect:

• Maintain friendly and welcoming service to customers
• Responsible in providing quality service standards to customers
• To provide quality service standards to customers
• Be in charge of table preparation, taking orders and serving foods to customers
• Maintain cleanliness and orderliness of the restaurant
• Ensure good hygiene practices, tidy appearance and correct uniform at all times
• Perform other duties may be assigned by the Restaurant Manager from time to time

How to succeed:

• At least 1 to 2 years experience with the same field
• Possess cheerful and positive attitude
• Possess good communication skills
• Must be able to speak English fluently
• Must be able to work on rotational shift & weekend

Only shortlisted candidates will be contacted. Thank You.

Valerie Song Lixuan, EA Registration No R1106569, Lic No.08C5436

• Responsible for taking orders and serving food and beverages to guests
• Polite friendly and well grown
• Verifying the identification and of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• work with kitchen staffs to resolve any complaints and process customer payments

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• PC literate, well-organized, and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

• Call Centre / Customer Service Experience
• No Exp Are Welcome To Apply - Training Will be Provided
• Office Hour / 5 Days Work Week (Able to work on weekend)
• CBD (Near to MRT)

Responsibilities

• Attend to enquiries via hotline or other channels eg emails
• Handle inbound and outbound calls, and sometimes email
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player
• Able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Day Work Week (including weekends)
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Benefits

1. Attractive Compensation: Basic salary up to $2,400 with variable bonus.
2. Generous Leave: 14 days of annual leave.
3. Convenient Transportation: Company-provided transport from Serangoon MRT, Toa Payoh MRT, Jurong East MRT, and Bukit Indah (JB).
4. Perks at Work: Free lunch every Friday and fresh fruits every Monday.
5. Positive Work Culture: A harmonious and supportive workplace environment.

Job Description

As a Customer Service Representative, you will ensure smooth operations and excellent service delivery while collaborating closely with the team.

Responsibilities:

1. Manage day-to-day operational tasks efficiently.
2. Follow up and handle customer orders responsibly.
3. Perform well under pressure in a fast-paced environment.
4. Communicate and coordinate effectively with team members.
5. Execute other work tasks assigned by the supervisor.

Requirements

1. Customer-Oriented: Polite, pleasant, and committed to delivering excellent service.
2. Positive Attitude: Organized with strong problem-solving skills.
3. Team Player: Collaborative and able to multitask.
4. Flexibility: Willing to work on rotational weekends or shifts.
5. Integrity: Honest and reliable in fulfilling responsibilities.
6. Fresh Graduates Welcome: Entry-level candidates are encouraged to apply.

Additional Information

• Work Hours:Monday to Friday: 8:00 am - 5:00 pm.
  Rotational weekends (Saturday & Sunday): 8:00 am - 5:00 pm, as per roster.
• Work Location: 29 Tuas Ave 8
• Probation Period: 3 to 6 months, based on performance.

Key Responsibilities

• Handle inbound customer calls, emails, or live chat inquiries in a courteous and professional manner.
• Provide accurate information about banking products,services, policies, and account details.
• Assist customers with transaction inquiries, account troubleshooting, and complaint resolution.
• Process requests such as account updates, password resets, and other routine banking tasks.
• Escalate complex or unresolved issues to the appropriate departments while ensuring proper follow-up.
• Maintain up-to-date knowledge of banking regulations, policies, and procedures.
• Achieve or exceed performance metrics such as customer satisfaction, first-call resolution, and response time.
• Accurately document customer interactions and ensure data confidentiality.

Qualifications

• Proficiency in both English and Mandarin is required, familiarity with business-level Mandarin for communication with stakeholders in China, Taiwan, or Hong Kong is required.
• Previous experience in customer service.
• Strong problem-solving and communication skills.
• Ability to work in a fast-paced environment while managing multiple tasks effectively.
• Familiarity with basic banking products and services is an advantage.
• High school diploma or equivalent; additional qualifications in finance or a related field are a plus.
• Work hours – 9am – 1pm or 10.30am – 2.30pm (5 days a week)

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Job Description

• Installation & Commissioning: Assist in setting up and testing vessel navigation and hydraulic equipment.
• Maintenance & Repairs: Support routine servicing, troubleshooting, and replacement of components.
• Annual Performance Tests (APT): Help conduct tests to ensure compliance with industry standards.
• Inspection & Documentation: Perform equipment checks, maintain service records, and prepare reports.
• Customer Support: Provide on-site technical assistance and address client queries.
• Other Duties: Carry out any additional tasks assigned by the supervisor.

Requirements

• Education: Enrolled in Marine, Electronics, or Mechanical Engineering programs.
• Skills: Basic knowledge of navigation and hydraulic systems, strong problem-solving, and teamwork abilities.
• Practical Needs: Physically fit for outdoor/offshore work and willing to travel.
• Preferred: Certified in Basic Safety Training and familiar with IMO standards.
• Language: Bilingual in English and Chinese to interact with Chinese-speaking clients.
• Availability: Immediately available.

Customer Service Office @ TANJONG PAGAR

• No experience needed
• Handle paperwork
• Managing drivers, such as ensuring driver job completion, returning of delivery order
• Oversee activities that include transportation
• Communicate between drivers and customers
• Keen, positive and passionate learner
• Basic computer skills
• Able to work in a fast pace environment
• Office located at Clementi

Key Duties, Roles & Responsibilities:

The employee’s duties and responsibilities as Customer Service Assistant shall be as the following:

1. · Handle shipping and airfreight inquiries from customers and responsible for shipment booking.
2. · Responsible for shipment booking, Declaration of import and export Permits, Applying for Form D, C.O. etc. & DG cargoes
3. · Coordinates with agents and shippers on shipment arrangement.
4. · To monitor shipment and ensure orders are shipped according to shipping requirement.
5. · Arrange transportation for local cargo delivery and liaise with warehouse for the packing, stuffing or unstuffing of cargoes.
6. · Compile weekly and monthly report.
7. To perform Data Entry, Job Creation, Billing, General Administrative or any Adhoc duties/tasks assigned

Need someone with experience in this field.

Education and Experience

• GCE ‘N’ or ‘O’ Level
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications and administrative procedures
• Able to converse in English & Mandarin

Key Competencies

• Possess good interpersonal skills, listening & communication skills
• Attention to detail and accuracy
• Customer service oriented
• Able to work under stress and pressure

• $10 - $16 Depending on Experience
• Conveniently located near Expo MRT station
• Staff meals provided
• Enjoy exclusive staff discounts
• Immediate interview and fast hiring process

Job Responsibilities:

1. Greet and serve customers promptly and courteously
2. Assist customer with our self-ordering kiosk
3. Provide recommendations and answer any customer inquiries
4. Ensure tables are set and cleared in a timely manner
5. Assist in maintaining cleanliness and hygiene in the dining area
6. Collaborate with kitchen staff to ensure efficient service
7. Handle customer feedback professionally and escalate issues to the manager if needed

Job Requirements:

• Previous experience in F&B or customer service is a plus but not required
• Willing to work in a fast-paced, team-oriented environment
• Positive attitude and a good team player
• Willing to work shifts, weekends, and public holidays

1. Delivering excellent customer service.

2. Ensure smooth operations to achieve good customer satisfaction.

3. Taking orders, serving of beverages and food to customers.

4. Maintain cleanliness and housekeeping of work areas.

5. Assist in food running where necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

Provide general adminstrative duties and clerical support

Filling and and organizing records, invoices, and other documentation

managing incoming and outgoing correspondence including phone calls, emails

input orders and data entry

generating delivery orders

tracking customer orders to ensure on-time collection or delivery of shipment

co-ordinating with customers on appointment

ad-hoc duties as and when assigned

team player and training provided

Location: mostly West and Central region.

Patient Service Associate

• Customer Service
• Handle patients enquiries and complaints
• Registration of patients
• Handle appointment booking
• Assist medical professionals in the work place

Pharmacy Assistant

• Picking and packing of medications
• Checking of medications order
• Administrative work

Interested candidate, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Responsibilities:

• Provide excellent customer service to the patients
• Serving of food and drinks to patients and clearing it once patients have finished their meals
• Checking food served against patient meal orders
• Assist in inventory management
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Assist nurses to meet patient's nutritional needs
• Maintains levels of confidentiality and discretion of the patients.
• Any other ad-hoc duties as assigned by Manager

Qualification:

• Min N/O levels/Nitec/Diploma Holders

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!
Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Description

Love serving great food with a smile? Looking for a fun, fast-paced job with a supportive team? Whether you're seeking full-time or part-time, we've got the perfect spot for you in our Cafe Crew!

What You’ll Be Doing:

Welcome and serve customers with a big, friendly smile

Take and serve orders like a pro

Keep the dining area clean and welcoming for everyone

Work alongside an energetic and supportive team

Who We’re Looking For:

Positive, energetic, and great with people

No experience needed—just bring your enthusiasm, and we’ll provide training!

Able to work in a fast-paced environment and love staying busy

Willing to work flexible hours (including weekends and public holidays)

Singaporeans & PRs only!

How to Apply:

Interested applicants may apply here or WhatsApp 85881419

Singaporean & PRs only!

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

Summary:

• Basic salary up to $2600
• Performance bonus twice a year
• Birthday Benefits, PH and OT pay available
• Other wellness benefits
• Location: Kovan / Tampines (can choose location)
• 5 days work week (rotating shift, able to work weekends), Timing: 8.00 - 4.00pm / 4.00 - 10.00pm
• Candidate looking for a jumpstart in healthcare industry welcome to apply!
• Career advancement: Senior PSA -> Clinic Manager -> Senior Clinic Manager
• Proper training and guidance will be provided

Key Responsibilities:

• Answer enquiries via phone call, whatsapp or email
• Liaise with patients about appointment scheduling
• Process prescription and dispense medication to patients accurately
• Assist doctors in consultation, examination and etc
• Handle financial counselling / cashiering duties
• Provide basic patient care services
• Any other ad-hoc duties assigned

Key Requirements:

• Able to commit shift works and weekends
• Knowledge of basic computer skills

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

- 2 years contract

- Up to $7k + Annual PB

- Digital Hub, AMK

- Mon to Fri, 8:30am to 6pm

Job Responsibilities:

• Collaborate with the Service Delivery Directors to develop and implement IT strategies aligned with client objectives and business goals.

• Act as the main point of contact for the client regarding all IT-related matters, including project updates, issue resolution, and service enhancements.

• Provide expert advice and guidance to clients on IT best practices, emerging technologies, and industry trends to support informed decision-making.

• Lead the identification and evaluation of IT opportunities and risks, and develop proactive mitigation plans to ensure successful project delivery.

• Facilitate regular meetings with clients to review project status, discuss upcoming initiatives, and address any concerns or challenges.

• Coordinate cross-functional teams within the organization to deliver high-quality IT solutions on time and within budget.

• Manage client expectations and ensure alignment between client requirements and project deliverables.

• Drive continuous improvement initiatives to optimize IT service delivery processes and enhance client satisfaction through POCs.

• Serve as a trusted advisor to clients, fostering long-term relationships and identifying opportunities for additional service offerings.

• Stay abreast of industry developments and technology advancements to anticipate client needs and maintain a competitive edge.

Period:

• 2 years contract (renewable based on performance and headcount needs)

Working Hours:

• Mon to Fri: 8.30am to 6pm

Salary:

• Up to $7k + Annual PB

Location:

• Digital Hub, AMK

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.

• Minimum of 10 years of progressive experience in IT, with at least 3 years in a consulting role.

• Proven track record of successfully managing client relationships and delivering IT solutions in a BPO or consulting environment.

• Strong technical expertise across multiple IT domains, including but not limited to software development, infrastructure, cybersecurity, AI and data analytics.

• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.

• Demonstrated leadership capabilities, with experience leading cross-functional teams and driving results in a fast-paced environment.

• Strategic mindset with the ability to think critically, analyze complex problems, and develop innovative solutions.

• Strong business acumen and understanding of industry trends, regulations, and compliance requirements.

• Certifications such as PMP, ITIL, AWS, Azure or relevant technology certifications are a plus.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibilities:

• Attend to patients and perform front-desk duties such as patient registration, appointments, billing, etc
• Chaperon and assists doctors during consultation
• Process insurance admin claims
• Data entry and administrative work
• Able to apply basic patient care
• Assist clinic manager with day-to-day clinic operations
• Any other duties as required

Requirements:

• Minimum GCE ‘N’ level
• Candidates who have prior experience as clinic assistant
• Comfortable with working in fast-paced environment
• Excellent customer service skills
• Able to commit to the below working hours

Working hours:

Mon to Fri: 9am-5.30pm (with 1 hour break), Sat: 9am-1.30pm

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Alvin Lee Peck Keong
CEI No.: R1104781
Recruit Express Pte Ltd, EA License No.: 99C4599