About the Role:
Are you a driven, growth-minded leader who thrives in a fast-paced environment? We’re looking for someone who can bring vision, energy, and strategy to our front of house, supporting our company’s ongoing expansion and success. With a blend of relationship-building skills, grit, and attention to detail, you'll be setting the tone for high-impact customer interactions and brand presence.

What You’ll Do:

• Master Lead Generation: Implement strategies to exceed customer acquisition targets.
• Build Brand Knowledge: Complete comprehensive training to become an expert in our products and marketing approach.
• Drive Engagement: Represent our brand in face-to-face marketing and customer acquisition.
• Amplify Brand Presence: Plan and manage events to boost brand awareness.

Perks & Benefits:

• Fast-Track Career Growth: Take advantage of abundant advancement opportunities as you grow into leadership roles.
• Travel Opportunities: Experience regional and international travel as part of our team.
• One-on-One Mentorship: Learn from top leaders who are invested in your success.
• Hands-On Training: Get all the support you need to thrive in the marketing industry.

What You’ll Bring:

• A strong interest in a high-energy, goal-focused sales environment.
• Confidence connecting with new people and a passion for results.
• Flexibility, including weekend availability—bring your enthusiasm, and we’ll provide all the training you need!

Responsibilities:

• Serve as the primary point of contact for patients, external partners, and internal operations.
• Manage patient flow efficiently, including scheduling appointments and handling walk-in inquiries.
• Provide excellent customer service, addressing inquiries and concerns promptly and professionally.
• Contribute to strategic planning and appointment scheduling to optimise clinic revenue and improve processes.
• Maintain accurate and up-to-date records, including daily, weekly, and monthly performance reports.
• Actively promote clinic services through effective communication and cross-selling techniques.
• Identify opportunities to upsell services and packages to enhance customer satisfaction and revenue.

Requirements:

• Minimum 2 years of customer service or telemarketing experience. Preferred to be in the retail or healthcare industry.
• Prior experience in a healthcare, clinic, massage, or spa setting is preferred.
• Passion for Traditional Chinese Medicine (TCM) or the healthcare industry.
• Strong customer focus, self-motivation, and sales-oriented mindset.
• Excellent interpersonal and communication skills.
• Strong multitasking, prioritisation, and independent work abilities.
• Proficiency in Microsoft Office and Google Suite applications.
• Bilingual proficiency is required due to Chinese speaking customers

All applications will be treated confidentially.

By submitting your résumé to us, you will be deemed to have consented to us disclosing your personal information to prospective employers for their consideration.

EA Licence No.:24C2507

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

We are looking for part-timer (Student preferable) who can cover during the period below:

• 15-25/11/2024, 29/11/2024, 23/12/2024, 28-31/12/2024, Feb'25
• This is not a remote position.

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

At TeleClick, we are committed to creating exceptional employee experiences where everyone is provided with equal opportunities for individual professional growth.

Job overview

Your primary responsibility is to achieve customer satisfaction and ensure long term partnerships with existing and new customers. If you are hardworking and sales-driven, we are looking for you!

Job description

-Achieve and exceed sales target assigned

-Attend to customers’ enquiries on timely basis

-Provide excellent customer service and handle feedback and complaints

-Maintain and develop customer relationships through an individual approach

-Engage in telemarketing to make appointments with potential leads

-Be proactively engaged in maximizing sales opportunity

-Process and arrange sales of product and liaising with internal department

-Consistent follow up after-sales and handle related paperwork

-Prepare for meeting and document sales activities

-Upkeep knowledge of sales, promotions, policies and product

-Perform other duties as assigned

Job requirements

-Highly responsible and reliable

-Has initiatives to problem solve, positive attitude, fast learner

-Outgoing with strong sales skills

-Excellent communication and interpersonal skills

-Result and customer oriented

-Hardworking and good physique

-Desire to thrive in a collaborative environment where team work is the key to success

-Min. Diploma or Fresh grad, willing to learn

We are expanding and welcome all service-oriented individuals to join us.

If interested, please send resume to [email protected]

*Only shortlisted candidates would be notified*

Location: Singapore, Changi North Rise
Working Hours: 5 days work week
Benefits:

• Lunch provided
• 2-way shuttle bus services available at Ang Mo Kio & Bedok MRT stations
• Medical Benefits
• Leave benefits according to MOM guidelines

Responsibilities:

• Coordinate and schedule installations, removals, relocations, and periodic maintenance of machines and equipment.
• Submit necessary documents through online portals and handle any follow-up actions.
• Communicate with clients, vendors, and internal teams via email and phone to provide timely updates on service requests.
• Manage paperwork related to service orders, maintenance records, and other administrative tasks.
• Track and report on service schedules, ensuring timely completion of tasks.

Requirements:

• No prior experience required; training will be provided.
• Basic computer skills, including proficiency in Microsoft Excel.
• Strong communication skills (both written and verbal).
• Good organizational skills and attention to detail.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• A proactive and customer-focused attitude.

How to Apply:
Interested candidates are invited to submit their resumes and cover letters to [email protected]

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Candidate is expected to carry out Test Board Maintenance activities (Visual inspection, testing, framing, rework, washing, drying, packing etc)

Candidate is also expected to identify issues by recognizing data trends and to be able to read diagram and information from circuit.

Candidate must be driven and able to work independently and systematically to maintain delivery of excellent services.

Basic mechanical, electrical and programming knowledge is preferred to facilitate troubleshooting and root cause analysis.

Responsibilities and Duties

• Repair and maintenance of Test Board

• Maintain max passing yield results

• Test Board Maintenance activities (Perform socket replacement and testing)

• Identify Issues

• Reporting of service activities

• Management of spare socket inventory

• Technical service on industrial chambers

Requirements

Service Engineer – Diploma in Engineering

Technical Specialist – Diploma in Engineering

1 - 2 Years Experience

Strong in hands-on, able to work independently with minimum supervision

Able to do soldering work on tiny component

Technical Specialist will assist Service Engineer in above duties. Diploma holders demonstrating good technical capabilities will be considered for Service Engineer

Able to do soldering work on tiny component

RESPONSIBILITIES AND DUTIES
As a Service Crew, you will work with your Team Members to deliver a high-quality service experience that exceeds customer expectations:

· Welcoming guests according to company standards in a timely, friendly and efficient manner

· Ensure cleanliness and hygiene of the room and keeping the environment tidy at all times

· Able to perform duties like taking food and drink orders, cashiering and any other ad hoc duties from time to time.

· Maintain cleanliness and housekeeping of work areas

· Ensure that guests received attention at all times

· Building and maintaining good rapport with the guest

· Manage and deliver/serve drinks/food

· Perform general basic service

· Establish rapport with guests to build loyal and satisfied customers

QUALIFICATIONS AND SKILLS

· Able to communicate in English/Mandarin

· Minimum O-level education

· Outgoing, presentable and service-oriented

· Cheerful, independent and self-motivated

· Able to work shifts, weekends and public holiday

We are family Karaoke operator with FOUR outlets in Singapore, we’re looking for full-time service crew who can work during our operation hours from 7pm to 3am.

RESPONSIBILITIES AND DUTIES
As a Service Crew, you will work with your Team Members to deliver a high-quality service experience that exceeds customer expectations:

• Greeting customers and serving customers
• Maintain cleanliness and housekeeping of work areas
• Ensure that guests received attention at all times
• Building and maintaining good rapport with the guest
• Must be customer service oriented
• Greeting customers at the door
• Ensure cleanliness and hygiene of KTV and keeping the environment tidy at all times
• Able to perform duties like taking food and drink orders, deliver orders, clean room, cashiering and any other ad hoc duties from time to time

QUALIFICATIONS AND SKILLS

• Able to communicate in both English/Mandarin
• Minimum Secondary level education
• Outgoing, presentable and service-oriented
• Cheerful, independent and self-motivated
• Able to work shifts, weekends and public holiday
• Candidates with relevant working experience in the Karaoke Or F&B industry

Why join us ?

1. Attractive Gross Remuneration
2. Various allowace such as:
3. Transport Allowance
4. Daily Sales Incentive
5. Monthly Commission
6. Full Attendence Incentive
7. 13th Month AWS
8. 5 Rest Day Per Month

Welcome Part-Time, rate between $12 - $14/per hour ! (Commiment 24 hours per week)

Job Title: Service Technician (Water Purifier Maintenance)

Location: Singapore
Working Hours: 8:30 AM - 7:00 PM, 6 days a week (Off days on weekdays)
Uniform & Tools Provided
Carpark and ERP Fees Claimable
14 Days Annual Leave
Transport Fee Provided (for own bike)

Job Responsibilities:

• Provide high-quality customer service and perform maintenance services for water purifiers at customer locations.
• Troubleshoot and repair water purifiers to ensure optimal performance and customer satisfaction.
• Help maintain and service water purification systems, ensuring proper functioning.
• Assist with plumbing and electrical issues as needed (plumbing/electrical experience is a bonus).
• Provide timely and accurate reporting of service visits, including completing service sheets in basic English.
• Ensure all work is done in compliance with safety standards and company procedures.

Job Requirements:

• Must have a valid Class 3 license or own motorbike to travel to customer locations.
• Able to communicate basic English and write clear reports in English on service sheets.
• Previous plumbing and electrical experience is a plus.
• Strong commitment to providing excellent customer service and high-quality work.
• Able to commit to working weekends, with off days on weekdays.
• Physically fit to carry out manual work and operate relevant tools.
• Reliable, responsible, and detail-oriented.

Benefits:

• Uniform and tools provided.
• Training provided on the first day of employment.
• Carpark and ERP charges claimable to the company.
• 14 days annual leave per year.
• Transport fee provided if you have your own motorbike.

RESPONSIBILITIES AND DUTIES
As a Service Crew, you will work with your Team Members to deliver a high-quality service experience that exceeds customer expectations:

· Welcoming guests according to company standards in a timely, friendly and efficient manner

· Ensure cleanliness and hygiene of the room and keeping the environment tidy at all times

· Able to perform duties like taking food and drink orders, cashiering and any other ad hoc duties from time to time.

· Maintain cleanliness and housekeeping of work areas

· Ensure that guests received attention at all times

· Building and maintaining good rapport with the guest

· Manage and deliver/serve drinks/food

· Perform general basic service

· Establish rapport with guests to build loyal and satisfied customers

QUALIFICATIONS AND SKILLS

· Bilingual

· Minimum O-level education

· Outgoing, presentable and service-oriented

· Cheerful, independent and self-motivated

· Able to work shifts, weekends and public holiday

Responsibilities:

• Knowledge in servicing and maintenance for refrigeration / machines electrical.
• Identify faults, troubleshoot, and repair various commercial kitchen equipment.
• Performing repair jobs promptly and efficiently.
• Submission of daily report of servicing & maintenance functions.
• Ensuring all works compliance with appliance standards and Health and Safety Act.
• Maintaining service vehicle in good condition.
• Other relevant skills or experience we will consider to be of benefit.
• Any other duties as assigned.

Requirements:

• Hands-on experiences in installation, maintenance, troubleshooting and/or repairs in machines electrical and mechanical diagnostic skills.
• Possess valid Singapore class 3 driving licence is preferred.
• Basic or excellent written (English) and interpersonal skills.

Note:

• Only shortlisted candidates will be notified.

Job Description

Leadership and Management:

• Oversee the entire service department, including technicians, engineers, and support staff. Provide leadership, direction, and guidance to ensure that service operations run smoothly and efficiently.
• Oversee the day-to-day operations of the service department
• Responsible for managing and sourcing maintenance contracts.
• Responsible for preparing and submitting tenders and quotations for maintenance services and related works.
• Assess maintenance sites for additional work beyond the scope of the existing contract. Coordinate with supervisors and engineers to identify these needs, propose them to clients, and provide quotations for the additional services.

Customer Relationship Management:

• Primary point of contact for clients.
• Responsible in follow-up with clients on maintenance works.
• Gather and share feedback from clients with relevant personnel.
• Ensure prompt attendance to clients’ feedback.
• Coordinating with other departments, resolving customer complaints, and implementing process improvements.

Resource Allocation:

• Responsible for allocating resources, including personnel, equipment, and materials, to ensure that service calls are handled promptly and effectively.

Budgeting and Financial Management:

• Develop and manage budgets for service operations. Monitor expenses, control costs, and seek ways to improve profitability while maintaining high-quality service.

Quality Assurance:

• Establish and enforce quality standards for service delivery. Monitor performance metrics, conduct audits, and implement corrective actions as needed to ensure consistent quality.

Training and Development:

• Oversee the training and development of service personnel.
• Identify training needs, provide ongoing education, and promote a culture of continuous improvement.

Regulatory Compliance:

• Ensure that service operations comply with relevant regulations, codes, and standards. Stay informed about industry best practices and legal requirements to mitigate risks and ensure safety and compliance.

Requirements

• Technical knowledge and at least 10 years of experience in the air-conditioning and mechanical ventilation (ACMV) field.
• Experience in service management or related roles.
• Diploma/ Degree in Mechanical Engineering/ Electrical Electronics Engineering or BCA approved certification.
• Analytical and good troubleshooting skills.
• Strong leadership and managerial skills.
• Problem-solving and decision-making skills.
• Customer service-oriented mindset.
• Able to work independently and in a team.
• Willing to learn.
• Resourceful, initiative, driven, and pro-active.
• Ability to multitask and prioritize work.
• Confident, positive mindset, honest, has integrity and good work ethics.
• Able to converse, read and write in English.
• Excellent communication and interpersonal skills.
• Basic computer literacy skills.

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

What You’ll Do

• You will own the account strategy for engagement, adoption and success planning drive business growth, customer value, satisfaction, and retention within the assigned banking accounts.

• Inspire confidence and drive utilization of Teradata software and services through education and strategy sessions to ensure the customer is successful in their adoption of Teradata technology.

• Act as a Trusted Advisor to the clients and facilitator of additional Teradata SMEs and functions and increase feature adoption of Teradata software by positioning new features to enhance current and new analytical applications, delivering additional customer outcomes.

Who You’ll Work With

• Work with the rest of the GTM team within Singapore and/or Growth Market business unit.

• You will demonstrate ability to understand the customers’ needs, develop and establish new business relationships and provide thought leadership to influence and build trust at different customer levels including senior/executive management, IT decision-makers all leading to increased customer satisfaction & further expansion opportunities.

• The position reports to our Geo Leader leading the CX team across APJ region.

What Makes You a Qualified Candidate

• Minimum of fifteen (15) years of experience on responsibilities as strategy expert, business/ industry consulting, client partnership, customer succession planning, and other relevant experience

• Solid exposure and knowledge of the banking industry

• First-hand involvement with major bank projects, programs or business operations like risk compliance programs, etc

• Extensive expertise in data management

What You’ll Bring

• BA, BS, MBA, or MS in business, technical or professional discipline or equivalent work experience.

• Currently or previously engaged with consulting or professional services firm is a plus

• A clear, confident, and persuasive communicator who can craft, summarize and deliver messaging for various groups of users, influencers and stakeholders.

• Continuous engagement with the customer, ensuring any business churn risks are identified as early as possible and devise action plans to prevent and/or overcome.

• Possess the ability to multitask and manage competing priorities across multiple customers.

• Strong analytical and problem-solving skills and an ability to manage complexity in a frequently changing environment.

• Excellent English language proficiency and presentation skills.

This role could require Domestic & International travel.

We encourage flexible working that will allow you to work from the Teradata office, customer site and working remotely from your home office, subject to the business needs.

Why We Think You’ll Love Teradata

We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.

About KPay

KPay Merchant Service Limited (KPay) is a fintech company committed to unleashing the growth potential of businesses of all sizes, with simple and smart technology. Serving over 37,000 merchants in Hong Kong, Singapore and Japan, KPay aspires to be the business platform of choice for merchants across the Asia Pacific. The comprehensive solutions of KPay cover customer-led payment, financial management, operational and digital transformation.

The all-rounded KPay payment solution is simple, seamless, smart and secure. With our one-stop pay-in and pay-out platform, KPay facilitates the financial management with digitalised flow and automated functions. The capital flow is now without friction and border. Unleash the business potential further with KConnect, the merchant operations management platform for seamless system integration. It comes with 90+ operational systems and tools for every industry and dedicated digital transformation consultants offering business advice.

Responsibilities:

• Market Research & Positioning: Conduct market research and competitor analysis to define our product’s value proposition, positioning, and key differentiators.
• Messaging & Content Creation: Develop compelling marketing materials (blogs, videos, social posts, one-pagers, etc.) to educate audiences and communicate product features, benefits, and unique selling points.
• Performance Tracking & Optimisation: Monitor the effectiveness of product marketing campaigns, using insights to refine strategies and enhance GTM efforts.
• Cross-Functional Collaboration: Work closely with product, business development, customer success, brand, and design teams to align messaging and support go-to-market strategies.

Requirements:

• 2 years of product marketing experience in B2B SaaS / Payment / Fintech / POS System, with a deep understanding of the SME market.
• Skilled in articulating product value propositions and simplifying complex technical concepts for diverse audiences.
• Proven success in creating impactful marketing materials that drive engagement and conversions.
• Excellent communication skills, both written and verbal.
• Self-motivated, with a strong sense of ownership and the ability to collaborate effectively across teams.

Summary

Apple is a place where extraordinary people gather to do their best work. Together we craft products and experiences people once couldn’t have imagined — and now can’t imagine living without. If you’re motivated by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job! Information Systems & Technology (IS&T) Customer Systems team enables meaningful connections between customers and Apple by delivering many of the applications and technologies used at Apple globally. As a Global Customer Systems Operations Specialist at Apple, you will play a critical role in ensuring the seamless operation of our customer service systems worldwide. You will be responsible for optimizing processes, implementing best practices, and driving continuous improvement to deliver exceptional service to our customers.

Description

In this role you will:

• Oversee daily customer systems operations to ensure alignment with global strategies and objectives. Analyze operational data to identify trends, areas for improvement, and opportunities to enhance customer satisfaction.
• Collaborate with cross-functional teams, including contact center technologies, support and application development, to streamline customer systems processes.
• Cover events management as well as incident and problem management which includes prioritizing issues while negotiating and managing expectations with cross functional teams, communicating critical information and statuses to stakeholders and senior management in a timely manner.
• Develop and maintain standard operating procedures (SOPs) for customer systems activities, ensuring consistency and compliance across all regions.
• Drive initiatives aimed at improving response times, resolution rates, and overall service quality.
• Monitor and report on key performance indicators (KPIs), providing insights and recommendations to leadership.

Minimum Qualifications

• Minimum of 2 years of experience in customer service operations, preferably in a global or multinational organization.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Excellent communication and interpersonal skills, with the ability to influence and lead cross-functional teams.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.

Preferred Qualifications

• Bachelor's degree in Computer Science, or a related field.
• Demonstrate leadership and maintain grace under pressure.
• Pro-active, with a strong sense of ownership and responsibility.

Call & Service Activity Management

• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Determine the routing of the customer call depending on the customer’s request and contract obligations
• Create service work orders if necessary
• Assign and dispatch Field Services Engineers (FSE’s) to assign service orders based on the advice of the FSE with helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Order spare parts if required and dispatch to FSEs/ customers
• Plan & coordinate the Preventive Maintenance schedule with customers & FSE. Escalate to CS Delivery Manager for non-compliance.
• Inform Customers about the status of their call and make detailed appointments
• Manage the progress of the customer call and escalate if service levels are in danger

Quotation & Order Process Management

• Prepare service opportunities in SFDC
• Prepare services and spare parts quotations to customer following the Quotation Process.
• Get T&M and service quotes approved by District Operations Manager, Team Lead or Account Manager CS
• Send the approved T&M quote to the customer
• Follow up with customers on open quotations
• Process Customer Purchase Orders for services and spare parts.
• Manage DMR / billings and the closing of corresponding work orders

Order / Invoicing & Service Record Retention

• Compile service reports, parts delivery notes and other supporting documents for the purchase order invoicing
• Manage the Service Report retention process, ensure service reports properly filed for the audit purposes

Logistics support

• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Coordinate inbound/ outbound delivery of parts, and local shipment to customer site
• Coordinate warehouse activities (if applicable)
• Follow up hold procedure in case of hazard situations
• Report Defective on Arrival (DEFOA) following DEFOA process
• Comply with export control regulation

Requirements:

• Experience in Sales Operations or Customer Services
• Proactive and with good communication skills
• Fluent in English, verbal and written in addition to local language
• Knowledge of Microsoft office tools (especially Excel & Word) required. Knowledge of ServiceMax and SAP is a plus

Roles & Responsibilities

• Liaise with sub-contractors, HDB, Town Council, consultant and residents.
• Customer Relationship Management: Interact with residents to maintain good relationship and receive feedback from them.
• Roster Management: Assign Site Supervisor to attend joint inspection.
• Prepare Weekly and Monthly Reports
• Provide admin support to the project team.

Qualifications:

• Minimum a Diploma or ‘A’ Level with 2 subjects passed
• Possess WSQ Certificate in Service Excellence
• Customer oriented with good communication and interpersonal skills
• Experience in customer relation works and fair construction knowledge would be an advantage
• At least 2 years of experience in a HDB BTO project
• Effectively bilingual

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare Group is an international aesthetics clinic chain headquartered in Singapore, with presence in Shanghai, Hangzhou and now Kuala Lumpur. We are a reputable provider of advanced aesthetic treatments and skincare solutions. Our dedication to excellence and personalized care has made us a leader in the medical aesthetic industry.

About the Role

ClearSK seeks an energetic and experienced Corporate Services Manager to spearhead corporate operations and strategic initiatives. This pivotal role involves streamlining operations, ensuring regulatory compliance, and driving business process optimizations across all locations.

Job Highlights

• An attractive Salary Package and 5 working days per week.
• Opportunity to work alongside doctors and management.
• Good office environment and convenient location near Novena MRT station.
• Fast-track career path for the fast learner and high performer
• Benefits include a generous package of free medical aesthetics treatments.

Job Responsibilities

• Liaise with external parties such as banks, government agencies, corporate secretaries, auditors, and other stakeholders to fortify professional relationships and ensure compliance.
• Liaison with directors and assist to initiate, monitor and implement new corporate initiatives.
• Assist in monitoring KPI performance trackers and identify deviations from norms to the directors for review and follow up on directors’ directives.
• Collaborate with other departments to advance the organization's strategic objectives and growth.
• Set up project teams to initiate, review and implement corporate initiatives sponsored and monitored by the Director.
• Work closely with the CEO to monitor and evaluate the progress of various business projects and initiatives.
• Assist the CFO to maintain, review, and implement financial and accounting policies, ensuring alignment with company policies and governance standards.
• Align corporate activities with financial strategies and compliance requirements.

Ideal Candidate

• Bachelor's degree in Business Administration, Accounting, Finance or any quantitative fields preferred in reputable universities.
• Should have at least 2 years of managerial &/or senior coordinator experience in relevant industries like medical aesthetics, healthcare or wellness.
• Excellent in communication with seniors, peers, team members as well as customers and external parties.
• Fluency in both English and Chinese will be required as the role requires liaison with our Chinese counterparts.
• Ability to solve problems or recommend solutions to decision makers using analytical approach and quantitative analysis.
• Proven ability in creating results through conducting weekly meetings and initiating ad-hoc meetings.
• Strong in presentation skills both to the directors and to frontline staff during weekly meetings.
• Proficient in using flow charting, tables, charting and PowerPoint to present ideas to assist directors and communicate analysis and recommendations to decision makers.
• Savvy with digital and IT tools. Prior experience with Google workspace, Google doc / Gsheet, 365 Ms word, excel, GenAi will be an advantage.
• Pleasant personality, energetic, demonstrated maturity, integrity, results-oriented and being able to work independently as well as being an effective team player.
• High attention to detail and accuracy; ability to think strategically in a dynamic, fast-paced environment.

What We Offer

• An attractive Salary Package with pay of up to $8,000 per month and performance bonus for candidates who fully meet our requirements.
• 5 working days per week; Monday to Friday.
• Opportunity to embark on the Management Trainee Program for career advancement.
• Reward and recognition program that appreciates the most competent and brightest employees.
• Promotion based on performance and achievements.
• Generous package of free medical aesthetics treatments (up to S$6000 per year) selecting from 100+ treatments for full time employees.
• Exclusive staff discounts on our products and services.
• Medical Benefits for full time employees.

Join Us

At ClearSK, we value innovation, excellence, and the continuous pursuit of enhancing beauty and confidence through safe and effective treatments. If you are passionate about making a difference in the aesthetic industry and possess the creative skills and experience we are looking for, we invite you to apply.

Become a part of our dynamic team and contribute to our journey of perfecting skin and body beautifully, enjoying the flexibility of a hybrid work model designed to foster both independence and collaboration.

Application process

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on the job portal:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Job scope and responsibility:

Lead to establish, implement and maintain a sound energy management system and processe as part of energy & resource conservations, optimization and reporting.

Lead to establish, implement and maintain a sound security management system to secure the workplace gazette as a Critical Infrastructure

Determine, assess and implement compliance obligations under the legal and other requirements framework to avoid non-conformances that could result and /or lead to accountability

Specific Tasks and Duties:

A. Establish, implement and maintain an energy management system that is in compliance with processes and achieve effectiveness through audits and actions to mitigate and rectify lapses to avoidance legal and contracture non-conformances

1. Establish implement and maintain ISO50001 energy management system, practices and achieve third party certifications for compliance to the Energy Conservation Act
2. Supervise and conduct works in compliance with the legal and contracture framework
3. Appointed as the Energy Manager for the plant. Obtain energy and efficiency management data for Management review and monitoring before submission to authority
4. Lead, establish, implement energy management initiatives as identified through risk to establish opportunities for improvements, create awareness and promote good practices
5. Ensure all statutory licenses are kept up to date and remain valid through reporting and workplan to carry out arrangements for the necessary submission, renewal, test, reports and audits
6. Submit monthly reports to Management and PUB maintaining necessary documentation and records
7. Establish, implement, maintain task schedule and work plan as part of Key Performance Indicator (KPI)
8. Collect, compile and analyze plant operating data to identify potential savings and make appropriate recommendations and proposals
9. Monitor plant performance and efficiency to identify areas and make recommendations for improvement to plant efficiency and performance

B. Establish implementation and maintain the Security management system in compliance to the process as a Critical Infrastructure and to achieve effectiveness through audits and actions to mitigate and rectify lapses to avoid contracture and legal non-conformances

1. Establish, implement and maintain the Security Plan and Management System for the plant
2. Report to Responsible Person to keep up-to-date, authority approval and matters pertaining to security approved plans and implementations
3. Lead, establish, implement and maintain security system such as CCTV, access control, security requirements, securing of workplaces complying to infrastructure protection requirements through risk assessment and opportunities for infrastructure improvements
4. Management of security service providers (arm guards) and service contracts conforming to PUB and MHA requirements
5. Plan budget and cost approval for security contracts and security infrastructure maintenance regime
6. Appointed as Qualify Persons (QP) under the Radiation Protection Act and NEA radiation licences for X-ray bag screening machine through implementation of Radiation Protection Plan (RPP)
7. Lead, establish, implement, plan and conduct the security drills and exercises to ensure the security service providers competency in the Security Standard Operating Procedures (SOP)
8. Liaison with the Jurong Island Security (JTC) of the Jurong Island Passes and security measures by MHA, PUB, Police, SGsecure and as a point of contact in all security issues

Requirements

Qualifications:

Bachelor's degree in Environmental Science, Engineering, Energy Management, or a related field.

Minimum 3-5 years of experience in energy management or a related field.

Strong knowledge of energy efficiency technologies, renewable energy systems, and sustainability practices.

Familiarity with local regulations and incentives related to energy management in Singapore.

Excellent analytical, problem-solving, and project management skills.

Strong communication and interpersonal skills to engage stakeholders effectively.

Preferred Qualifications:

Professional certifications in energy management (e.g., Certified Energy Manager - CEM).

Radiation Worker Registration to carry out radiation work (R1).

Experience in data analytics and energy management software.

Knowledge of Building Management Systems (BMS) and energy monitoring tools.

Work location: Jurong Island

Responsibilities:

• Site preparation and co-ordination.
• Identify and develop new business opportunities to achieve sales target by reaching out to new clients and making presentations or pitches about air-con products and company.
• Preparation and submission of documents.
• Coordinate, liaise and manage various project stakeholders onsite to ensure that project requirements are being met.
• Prepare, create and plan detailed work schedules, manpower and resource.
• Ensure that contractors carry out works in a safe manner with the necessary risk assessments and workplace safety measures in place to manage project risks.
• Have the ability to understand Engineering drawings and perform basic engineering calculations, designs and etc.
• Coordinate the safety management system onsite.
• Follow up with the project and report on the process of the project to higher management.
• Facilities Management for company premises / buildings.
• Any other ad-hoc projects and duties as assigned by reporting manager and/or management.

Requirements:

• Good knowledge of Singapore standards and code of practice.
• Good communication and interpersonal skills.
• Target oriented in a fast-paced environment.

Job Title: Senior Project Manager (ID8351)
Location: Bukit Batok, Singapore
Working Hour: 5.5 days, Monday to Friday 8am to 5pm, Saturday 8am to 12pm, however sometimes may required to work at off duty hours according to operation arrangement
Salary: $7000 - $12000

Job Description:
- Manage client stakeholders, build relationships and deepen client accounts to assist in on-going business development.
- Develop project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility.
- Coordinate internal resources and third parties/vendors for the flawless execution of projects.
- Develop a detailed project plan to track progress. Ensure that all projects are delivered on-time, within scope and within budget.
- Use appropriate verification techniques to manage changes in project scope, schedule, and costs.
- Measure project performance using appropriate systems, tools, and techniques.
- Monitor submissions and clearances from relevant authorities.
- Oversee the performance of the general contractor, site manager and other members of the construction team.
- Ensure daily coordination meeting is conducted on site.
- Identify potential or actual causes of delay and take preventive or remedial actions.
- Establish, manage and maintain the relationship with the clients, vendors, and all stakeholders.
- Manage resources such as construction materials, construction workers and equipment. Ensure resource availability and allocation.
- Perform risk management to minimize project risks.
- Check safety management system and conduct periodic safety inspection. Lead safety effort in line with management direction. Report and escalate to management as needed.
- Create and maintain comprehensive project documentation.
- Approval of project claim from clients/ sub-contractors.
- Ensure timely claim submission to clients.
- Ensure timely project timesheet submission in ERP system.
- Assist in company audit on each level (eg: ISO)
- Approve the engagement of Supplier / Sub-contractor.
- Coordinate with HR department on project recruitment’s requirement.
- Prepare and attend weekly schedule meeting with management.

Requirement:
- Bachelor's degree in construction management, civil engineering or relevant field.
- Minimum 8-10 years of experiences in both marine and construction management only.
- Possess Certificate of Project Manager Safety Course is an advantage.
- Proficiency in Microsoft office, Microsoft Project, AutoCAD etc. Knowledge in SketchUp will be an advantage.
- Strong capability in client management and team/people management. High EQ to manage and work effectively with workers and divers from different nationalities and backgrounds.
- Strong organisational and project management skills, including planning, scheduling, budgeting, and resource allocation.
- Strong knowledge of relevant regulations, environmental guidelines, and safety standards in marine construction.
- Excellent communication and leadership abilities.
- Willingness to travel and work on-site, sometimes in remote or offshore locations.
- Physical fitness and the ability to work in various project environments.
- Willing to work beyond standard working hours to respond to client’s requests and project exigencies, whenever required by projects.

Job Summary:

· Salary package: Basic $4500 - $6000 + Performance Bonus

· Working hours: Monday to Friday 9am - 6pm

· Working location : Kallang

Job Responsibilities:

Core Responsibilities:
•⁠ ⁠B2B sales

•⁠ ⁠Generate new opportunities to closing.

•⁠ ⁠Work closely with renowned partners (Bosch, Yamaha, Biamp, Extron, Crestron, Bose, Martin Audio, QSC, Poly, Logitech,

Microsoft, etc.) and in-house AV Designer Team to propose solutions to meet customer’s needs.

•⁠ ⁠Negotiate pricing with partners to ensure bids are competitive.

•⁠ ⁠Present and submit weekly sales report (for Assistant Sales Manager only)

•⁠ ⁠Assist in Managing partners (Manufacturers) for Audio solutions and related solutions.

•⁠ ⁠Source and secure partnerships for Audio related solutions to increase the breadth of solutions to the same customer

•⁠ ⁠Solutions to focus: Pro Audio Solutions in Large Venues like Theater, Auditorium, etc.

•⁠ ⁠Primary market to focus: Hospitality and Education sectors

Requirements:

• Must have minimum 2 years of sales experience in a B2B environment with good sales track record

• Must have experience in a project-based, development of customised solutions sales environment

• Must have Experience in Pro sound solution for Large Venues

• Must have the keen interest in sales management and have the leadership trait (for Assistant Sales Manager only)

• Experience in Audio & Visual, videoconferencing, telephony solutions is a plus

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Lee Tau Shen

Registration Number: R21109698

EA Licence No: 16C8004 (Elitez Pte Ltd)