Responsibilities:

• Offer support in managing, maintaining, and testing IT application systems, ensuring their efficient operation and functionality;
• Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies for systems operational and maintenance works and new initiatives/enhancements;
• Provide advisory role and guide team members on development of IT solutions to meet business and Authority’s needs;
• Maintain Project Management Office, track documentation and monitoring of progress;
• Co-ordinate and facilitate the audit reviews that can be conducted by party authorized by the Authority;
• Review project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/ code) to ensure the completeness for acceptance; and
• Ensure that the delivery of the project is compliant with relevant policies and guidelines and to identify and close any compliance gaps.

Requirements:

• At least 3 years of experience as IT System/Business Analyst;
• Strong knowledge in the Software Development Life Cycle (SDLC) methodologies;
• Requirement gathering, requirement analysis, business process mapping, prepare business requirement specification, flow charts, logical diagrams, process improvements; and
• Experience in Cloud technologies like AWS, Azure etc (preferred AWS).
• Cloud Certification from one or more Cloud Service Providers (preferred AWS);
• Experience in SDLC-related projects in the past
• Knowledge of application security and best practices in application development standards and methodologies; and
• Good knowledge of testing methodologies with working experience in performing various application and systems testing.

Responsibilities:

You will be part of the team to assist clients in built environment industry to embark on their digital transformation journey. You will be involved in:

• Working with various stakeholders, which includes client teams, industry practitioners, technology providers and research institutions, to adopt latest digital technology and develop solutions to support the built environment;
• Evaluate the feasibility of the various new and emerging methodologies and technologies;
• Assist in the formulation, testing and providing recommendation to various aspect of digital transformation in project, organisation and industry-wide implementation.

Requirements:

• A diploma/degree in Architecture, Engineering, or construction-related discipline.
• 3-9 years of working experience
• Able to work independently as well as effectively as a team and possess eagerness to learn
• Strong analytical, problem-solving, writing, presentation and interpersonal skills
• Familiar with BIM methodologies, techniques and keep up with the latest development
• Capable in Autodesk Revit or other BIM software
• Conducting research, interviews with key stakeholders, and/or other business analysis tasks contributing to client deliverables and project routines
• Collating and reconciling data and information from various sources to ensure completeness and accuracy
• Good command of spoken and written English
• A keen interest in digital technology will have an added advantage.

Only shortlisted applicants will be contacted.

Job Description & Requirements

Design, code, test, implement, maintain, and support application.

Managing master data, including creation, updates, and deletion.

Provide quality assurance of imported data, working with quality assurance analysts if necessary.

Commissioning and decommissioning of data sets.

Designing, developing, and maintaining Tableau dashboards and reports that clearly visualize key business metrics.

Processing confidential data and information according to guidelines.

Ability to analyze existing tools and databases and provide software solution recommendations.

Ability to translate business requirements into nontechnical, lay terms

Estimate effort and write technical specifications that accurately reflect the design requirements and standards.

Create functional code from design specifications for new development, enhancements, or maintenance projects.

Database constructs and create database design specifications associated with new development or enhancements.

Provide customer support and conduct customer training as required.

Skills and Experience:

4+ years of experience in software development.

Strong hand-on, consultant experience with Haver Analytics and Tableau softwares.

Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems.

Generating reports from single or multiple systems.

Visualization design and deployment: Tableau Data Analyst will also drive the development of dashboards, their automation and deployment, to be used by key stakeholders.

Outstanding verbal and written communication skills.

Strong troubleshooting skills and attention to detail.

*We welcome junior level candidates also to apply!

We are seeking a skilled Infrastructure Engineer to manage and support our cloud infrastructure on AWS and GCC Cloud. This role is essential for ensuring high availability, performance, and security across our cloud environments. The ideal candidate will have extensive experience in cloud operations, Infrastructure as Code (IaC), disaster recovery, and continuous improvement initiatives to drive cost efficiency and scalability.

Key Responsibilities:

• Manage and support cloud infrastructure on AWS and GCC Cloud, ensuring optimal availability, performance, and security.

• Oversee and troubleshoot critical issues within cloud environments, providing Tier 2 and Tier 3 support as needed.

• Implement and manage Infrastructure as Code (IaC) using tools like AWS CloudFormation and Terraform.

• Define, implement, and test disaster recovery and business continuity plans.

• Drive continuous improvement by optimizing cloud infrastructure for cost efficiency and scalability.

• Ensure network security, including managing VPNs, firewalls, VPCs, and IAM configurations across AWS and HCC Cloud.

• Collaborate closely with development, operations, and security teams to establish CI/CD pipelines and adopt best DevOps practices.

• Monitor system performance, conduct capacity planning, and maintain thorough documentation of all infrastructure components.

• Possess a deep understanding of AWS services, including EC2, S3, RDS, VPC, IAM, CloudWatch, Lambda, and networking concepts.

• Proficiency in monitoring tools (e.g., CloudWatch, Prometheus) and security practices to manage VPNs, firewalls, and VPCs effectively.

Qualifications:

• Minimum 8 years+ years of experience

• Required: AWS Certified Solutions Architect (Professional)

• Required: AWS Certified SysOps Administrator (Associate)

• Preferred: AWS Certified DevOps Engineer (Professional)

• Strong expertise in cloud operations and IaC using AWS CloudFormation, Terraform, or similar tools.

• Demonstrated experience in disaster recovery and business continuity planning.

• Proficient in implementing and managing network security protocols across cloud environments.

• Excellent collaboration skills for working with cross-functional teams in a CI/CD and DevOps framework.

• Familiarity with monitoring and security tools, particularly AWS CloudWatch and Prometheus.

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:

- Ensure customer satisfaction

This position offers the successful candidate the unique opportunity to work closely with key stakeholders across the bank from Front Office, Business Managers, Platform, and Finance on data analytics and management reporting, to support and ensure proper management governance and oversight for the Financial Intermediaries (FIM), Single Family Office (SFO) and Wealth Advisory (WA) businesses whilst achieving sustainable business growth.

• Prepare and present reports on FIM, SFO and WA businesses to FFWA management and other stakeholders (e.g. ARRC) for management governance and oversight.
• Support initiatives using data analytics to deliver meaningful insights in a timely manner for informed decision making to properly manage risks or drive business or marketing strategy.
• Understand the needs of FFWA stakeholders and provide analytical support where required to identify business problems and opportunities, and provide actionable recommendations where applicable
• Continuously look for new ways to apply technology (AI models) to forecast business trends, behaviour to uncover trends and track effectiveness of initiatives both for risk management and business opportunities.
• Supports in UAT and implementation of enhancements to systems or processes to improve data quality to enable accurate reporting

Requirements

• Min Bachelor's degree, or equivalent.
• Minimum 3-7 years prior experience with a private bank.
• Strong analytical skills, meticulous and attention to details.
• Excellent communicator with good interpersonal skills and team player.
• Proficient in MS Excel, MS Word, MS PowerPoint, and office software.
• Good understanding of common financial services and products.
• Experience in FIM business areas or data management and analytics will be a big plus.

Product area

The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

Job description

The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facilities Technicians at Google data centers operate, monitor and support physical facilities conditions. Some of these duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components).

As an advocate for best practices, you develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly. In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures.

Additional job description

As a Facilities Technician, you will operate, monitor, and support physical facilities conditions for our data centers.

Qualifications

Job responsibilities

• Be responsible for the uptime, maintenance, and troubleshooting of water pumps and treatment systems, Heating Ventilating and Air Conditioning (HVAC), and Control and Monitoring Systems.
• Operate, monitor, maintain, and respond to abnormal conditions in the data center facilities systems and equipment. Provide tracking and trending operational characteristics.
• Support startup, commissioning, and integration of new equipment and systems into facilities infrastructure. Direct the execution of starting-up, commissioning, documentation, and full facilities turnover on assigned projects.
• Provide operational and maintenance insights into the design review process.
• Produce standards and templates for global control/monitoring system analysis, diagnostic, preventive maintenance, and trend logs for data center critical facilities systems.

Minimum qualifications

• Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
• 5 years of experience in operating and maintaining mission critical facilities (data centers, hospitals, pharma, refineries, power plants, industrial, etc.).
• Commissioning experience of HVAC and mechanical distribution systems (chillers, air handling units, etc.) to include air and water side systems.

Preferred qualifications

• Experience with maintenance on mechanical or Mechanical, Electric and Plumbing (MEP) systems, and capable of independently resolving common system failures.
• Experience with operations in a data center and troubleshooting for mechanical/HVAC systems.
• Ability to work with varying outdoor temperature conditions, perform material handling (lifting/shifting) and work on platforms, ladders, and under raised floors.
• Ability to learn quickly and address issues as they arise during normal operations or during emergency conditions.
• Ability to work non-standard 12 hour shifts including weekends and holidays on-call rotation.

Duration: 2 years

Location: One North

Working Hours: Monday - Thursday 830am to 6pm; Friday 830am to 530pm

Project Master Data Creation & Maintenance

• Create and maintain SAP master data for grants and funds (e.g. WBS, fund, cost centre) in a timely manner upon request from stakeholders and in accordance with SOPs
• Verify the completeness and accuracy of supporting documents provided by stakeholders.
• Liaise with stakeholders to resolve any discrepancies in master data or documentation.
• Perform closing and re-opening of project codes timely as required to facilitate operations.
• Perform checks on master data, flagging exceptions for follow-up and resolution.
• Ensure projects/grants documentation (e.g. Letter of Awards, variation approvals) are well organised and maintained.

Management Reporting

• Prepare monthly management reports to Management and supporting entities
• Prepare ad hoc financial reports and analysis as requested by management.
• Undertake additional ad hoc tasks as required.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

The Reference Data Services Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

· Responsible for opening and maintaining customer sub-accounts or product pricing setups, and actively ensuring that customer/product data details and settlement instructions across a variety of systems remain up to date.

· Liaises with other operational teams globally to ensure that a globally consistent model is followed with respect to this critical reference data.

· Ensures that statutory and regulatory obligations are met when new relationships with clients product/pricing sets are established.

· Verifies all details of the client/product from a regulatory and control perspective for Institutional Client Accounts

· Serves as escalation point for issues and complex processing.

· Involved in key projects for unit.

· Delivers daily project work and escalation management, routine and defined tasks, while developing knowledge of the broader context in which work is being performed.

· Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

· 2-5 years of relevant experience

Education:

· Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Project Master Data Creation & Maintenance

• Ensure the timely creation and maintenance of SAP master data for grants and funds (e.g., WBS, fund, cost center) in line with stakeholders' requests and established SOPs.
• Verify the accuracy and completeness of supporting documents submitted by stakeholders.
• Collaborate with stakeholders to address discrepancies in master data or documentation.
• Manage the timely closing and re-opening of project codes to support operational needs.
• Conduct checks on master data, highlighting and addressing exceptions for resolution.
• Organize and maintain comprehensive documentation for projects and grants, including Letters of Award and variation approvals.

Management Reporting

• Generate monthly management reports for research entities and supporting units.
• Provide ad hoc financial reports and analyses as requested by management.
• Support additional tasks and projects on an ad hoc basis as needed.

Requirements:

• Bachelor’s degree in Business Administration, Accounting, Finance, or a related field.
• Experience in audit or FP&A is advantageous
• Minimum of 3 - 5 years of relevant experience
• Familiarity with public sector grants and claims processing is an advantage.
• Meticulous, organised and possess good communication skills
• Strong team player with effective supervisory and people management abilities.

Location : Buona Vista

Salary : Upto $5,000.00

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be contacted.

Interested candidates, please forward your resume to [email protected]

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries

Key Responsibilities

• Data Management: Gather and record accurate alumni engagement data and generate timely reports for senior management and ad hoc requests. Verify and update alumni LinkedIn data and notable alumni lists.
• Recruit, train, and supervise student helpers for data updates in Blackbaud CRM.
• Data/IT Project Management: Collaborate with units, including the
• Advancement Office and Centre of IT Services (CITS), to enhance IT-related
• services for alumni.
• Manage and coordinate technical aspects of the alumni portal, serving as the liaison for technical issues.
• Operations and Coordination: Guide the Senior Executive, Data Management in
• maintaining CRM data accuracy.
• Handle CRM access requests and support the team lead on data-related audits. Ensure compliance with data privacy policies and update departmental SOPs.

Qualifications and Requirements

• Bachelor's degree in Information Systems/Technology, Data Analytics or other related fields.
• Advanced-level knowledge of Microsoft applications e.g. Excel, Word, PowerPoint.
• Knowledge and skills in data visualizations
• Familiarity with the Personal Data Protection Act (PDPA), data privacy and governance policies.
• Minimum 4-5 years’ experience in data and database management, or customer or membership-type platforms/app or IT related-projects
• Experience in managing others e.g. junior staff will be advantageous.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO Mobile.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy : https://www.persolkelly.com.sg/policies.

You acknowledge that you have read, understood, and agree with GO’s Terms of Use, https://go.persolkelly.com/Tac and the Privacy Policy.

If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA Reg. ID: R22109658 (Teng Yong Yao)

EA License No.: 01C4394

Meta seeks a highly motivated, well-organized, team player to join our Privacy policy team in the APAC region. The position will lead the Privacy Policy team work on strategic engagement and outreach with privacy, AI and data protection policy stakeholders in APAC.

The ideal candidate has a strong background in privacy and data protection, with a strong grasp on the privacy and AI developments in the key countries in the region. The candidate should also have deep knowledge of and relationships with regulators, key advocacy groups, policymakers, academics, and researchers in the region. The candidate should have excellent analytical skills and be a strong writer, with experience in developing materials for internal audiences as well as privacy regulators, policymakers and other relevant stakeholders. The candidate should also have a proven record of managing high-perfoming teams and interacting with senior management of a large organization. Finally, the candidate should be comfortable working in a fast-paced, cross-functional work environment and presenting to internal and external audiences. This is a great opportunity to work on novel privacy policy issues in an exciting environment.

Responsibilities

• Managing a team of privacy policy experts in the region.
• Lead engagement activities in the APAC region, working closely with the APAC policy teams, and presenting on behalf of Meta regarding privacy and AI issues, including in external meetings and conferences.
• Assess policy impact of legislative and regulatory proposals concerning privacy, Ai, data protection, data security and other related technology issues.
• Work with cross-functional teams to develop and articulate the company's positions on key privacy and data protection issues in the form of internal briefing documents , position papers, and related documents.
• Lead the design and execution of high impact privacy policy and AI strategies and programmatic initiatives in the region.

Minimum Qualifications

• 12+ years experience working on data protection and privacy legal and policy issues in a privacy regulator, law firm, company, non-profit or similar organization
• Bachelor's degree.
• Knowledge of regional privacy policy and legislative frameworks (including AI).
• Experience managing complex cross-functional projects and prioritizing multiple simultaneous projects.
• 5+ years Experience managing a team.
• Proven track record in engaging with privacy experts from civil society, academia, and government.
• Experience working directly with senior business executives and/or high-ranking government officials.
• Effective communication skills and collaborative work ethic.

Preferred Qualifications

• JD or Master’s degree or equivalent in relevant subject.
• Experience advising on or building consumer technology products and services
• Fluent in key regional languages.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

about company

I am currently working with a global IoT leader with strategic investments from Temasek Holdings. They deliver cutting-edge, sustainable IoT and AI technologies that power smart cities and industries worldwide.

Salary structure: Base + AWS. 3 rounds of interview to offer stage. 5 days in office at CBD.

about job

You are responsible for analyzing energy consumption data and developing automated solutions that enhance energy efficiency and sustainability. This role combines data analysis with AI-driven automation to identify patterns, predict energy needs, and implement proactive optimization measures. The ideal candidate will leverage advanced analytics, machine learning, and automation techniques to support organizational goals around energy conservation and cost savings. Gather and process large datasets from energy monitoring systems, IoT sensors, and other sources to create a comprehensive view of energy consumption.

skills and requirements

• Bachelor’s degree in Data Science, Computer Science, Engineering, Environmental Science, or a related field.

• Min 3 years of experience in energy data analysis, with a focus on AI and machine learning applications.

• Proficiency in Python, R, SQL, and machine learning frameworks (e.g., TensorFlow, PyTorch).

• Knowledge of energy management principles, IoT data sources, and smart grid technology.

• Strong analytical skills with a proven ability to apply AI to complex energy datasets.

• Design, implement, and optimize machine learning models to predict energy demand, forecast costs, and identify anomalies in energy usage.

• Develop AI-powered algorithms for automated energy control and real-time optimization based on consumption trends and environmental data.

• Chinese speaking required as you need to liaise with Chinese stakeholders who can only speak and write in Chinese

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

PURPOSE

• To support the refreshed Digital Strategy focusing on GenAI, AI and Modern Data Platform, a senior data product manager is strongly needed to lead the development and launch of new data/AI products typically for Data 360 service and Central Leads Management that meet the needs and expectations of the customers and the business.
• Work closely with the engineering, design, marketing, and sales teams to define the product vision, strategy, roadmap, and requirements.
• Manage shared service team (CTC, TIM, VTC) to deliver the data products timely with excellent quality.
• Conduct market research, user feedback, and data analysis to validate and prioritize the product decisions and measure the product performance.
• Drive group wide adoption for leads management tool and data 360 to deliver significant business value.

KEY ACCOUNTAIBILITIES

• Work with key stakeholders and business sponsors to address business initiatives according to priority and work out the product vision, strategy and roadmap.
• Collect business requirements, create and manage the product backlog and prioritize the features based on the business value and customer feedback.
• Manage the end-to-end project cycle, including developing business cases/charters, project plans, timelines, resource mobilization, cost and benefit analysis, risk mitigation, execution monitoring, and progress reporting/communication.
• Manage share service team (CTC, TIM, VTC) to deliver data products such as Data 360 and Central Leads Management system on schedule with high quality.
• Provide advice, counsel or facilitating services in business requirement analysis, solution design, drive adoption and monetisation, managing budget, project management and presentation to local management teams such as local CTO, group distribution function leader, group digital function leader.
• Coordinate and lead the product launch and go-to-market activities with the marketing and sales teams.
• Analyze and report the product performance, user behaviour, and feedback using various tools and metrics.
• Continuously test, iterate, and improve the product based on the user feedback and data insights.

QUALIFICATIONS / EXPERIENCE

• Bachelors or Masters in Computer Science, Engineering, Business, or related field
• 7+ years of experience as a product manager, product owner, or similar role in the financial industry. Insurance domain knowledge will be a plus.
• Strong experience for common data model design and data as service
• Good experience using business intelligence tools and grasp of data visualization best practices.
• Hands on CRM or Lead Management Solution will be an advantage.

KNOWLEDGE & TECHNICAL SKILLS

• Strong knowledge of the product development lifecycle and agile methodologies.
• Good understanding of AI/GenAI technologies and keen to leverage them in changing the way people feel about insurance.
• Excellent communication, presentation, and interpersonal skills.
• Common model design
• Leads management
• Technical acumen and understanding data pipelines, warehousing, ETL processes and data governance.
• Ability to understand business pain points and design solutions to help the business resolve the issues.
• Ability to work effectively with cross-functional teams and manage multiple projects and stakeholders.
• Ability to think strategically and creatively and solve complex problems.
• Ability to conduct market research, user research, and data analysis using various tools and methods.
• Passion for building user-centric and innovative products that create value for the customers and the business.

As a IT Manager | Desktop Support, the broad area of your job responsibilities will cover the following:

Ability to guide the team and resolve incident escalated by Desktop Support Assistant in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.

Performed Desktop Support services to users

This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

Perform asset inventories

Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

Updates Incident records

Creates and updates work instructions (where necessary)

Document standards and procedures (where necessary)

Ideal candidate should possess the following:

Min 7 years’ Service Desk front and back-office experience with experience in leading a team

AV equipment experiences will be a plus

Experience in managing virtual team

Strong people management and leadership skills

Strong analytical and project management skills

Job Description:

The Techno-Functional Support Specialist will be a member of the IT BAU team, specifically focused on Oracle Fusion Cloud applications. Their primary responsibility is to ensure the availability of these systems and provide support for applications such as cloud Procurement, General ledger, Accounts payable, iExpense, Accounts receivable, and Fixed assets.

As the expert analyst within the IT team, the Support Specialist will collaborate with various teams including tech infrastructure, application services, solutioning, project teams, and business users of the bank. They will actively follow up on reported issues from users and perform impact analysis for projects and enhancements that may affect the Oracle Fusion Cloud application.

Roles/Responsibilities

• This position is responsible for the successful application support of Oracle Fusion Cloud Application implementation, Roll-out and system support from the technical side.
• Support and manage all OIC integrations, VBCS, PCS & App Composer deployed across HCM and Finance modules.
• Support and manage all existing Custom solutions/processes built on PaaS.
• Have well versed in WSDL, REST & soap APIs across all Fusion modules.
• The Individual will have to work on BI Reports, OTBI reports, Dashboards and write data exactions queries using SQL.
• Knowledge in Application Tools like FBDI, ADFDI, HDL & HSDL
• The scope includes both technology and business transformation across the domains of Financial Management
• The position involves day-to-day collaboration with the core Team members and working closely with each of the functional Business Owners/functional support managers
• Review Oracle fusion quarterly technical updates, understand, map to the business needs, test/validate cross functional and deployment them upon business confirmation,
• Should work with Oracle support team for application bugs/enhancements
• Adhere and support existing ITIL service management processes, such as change management, incident management and problem management.
• Embrace and adhere to support service level agreements agreed with the end user community
• Provide subject matter expertise and leading-edge thinking on trends, methodologies, tools, and techniques that will be useful to Oracle Fusion Cloud program activities

Prerequisites:

• 4+ years of IT experience application support of Oracle Fusion Cloud Application
• Expertise on OIC integrations and VBCS deployed across Finance and Core HR modules, BI/OTBI Reports, Dashboards
• Webservices & thorough understanding of REST/SOAP/WSDL
• Experience with business requirements, technical analysis and design, coding, testing, and implementation of customization
• Proven ability to be self-directed and operate effectively in a fast-paced, high-energy environment.
• Good knowledge in Unix/Linux, Oracle PL/SQL, DevOps and able to understand and communicate in the technical discussion with vendors
• Good communication skills to lead and coordinate discussions with all stakeholders.
• Incident, problem, and service outage management experience

Job Scope & Responsibilities:

• Excellent experience with supporting Windows 10
• Experience with a previous large scale Windows migration project a plus
• Have worked on Tickets and Requests Tools, has knowledge of Quality parameters SLA and tickets SLA,
• Ability to cope under pressure, Pay great attention and follow the instructions provided.
• Flexible to provide Branch & Weekend Supports
• Excellent customer facing skills, communication skills, comfortable working with all different levels of staff
• Minimum 3 year experience

Job Purpose

This role is to lead the ICE Fixed Income & Data Services Commercial team in Singapore covering South Asia, grow the book of business and manage a team of sales professionals. The role directly reports to the Senior Director, Sales - APAC. ICE Fixed Income & Data Services. The candidate will lead from the front and directly impact the future growth of the business through their strong leadership skills, communication, collaborations, sales experience and industry network.

This is a key senior position within our APAC sales team providing a great opportunity to further develop your sales leadership skills with a strong global brand, high performing team, close collaboration with APAC & Global Senior Leaders/Stakeholders and commercial strategy development an execution for South Asia. This is a long-term opportunity to join one of the fastest growing exchange businesses in the world with an aggressive plan to keep acquiring and innovating with talent at its core.

The New Business Sales Team under South Asia comprises of 3 teams covering Singapore, Australia & New Zealand and Southeast and South Asia. There will also be mentoring and guidance across departments for example presales, business development, product and client service.

Responsibilities

• Develop and implement the commercial strategy for South Asia
• Support and coach the team in deal creation/progression/closing, complex sales and negotiations
• Develop and nurture strong client relationships in particular with the ‘C-Suite’ and Senior Managers
• Produce accurate revenue forecasting for new business sales and keep an up-to-date pipeline, contacts and visit records in SalesForce CRM system
• Develop an understanding of, and stay current on, the ICE Fixed Income & Data Services products and solutions and their application to the market in South Asia and internationally.
• Understand make up of client base and assist sales team in putting in place territory plans to meet objective
• Work with other senior leaders across the globe to drive top line revenue growth.

Knowledge and Experience

• 7+ years of direct sales and leadership experience in the institutional financial markets in South Asia, working with clients in our key segments
• 5 years’ experience leading/coaching sales teams to success
• Strong communication, organization, presentation and negotiation skills in Business English (verbal and written)
• Strong personal integrity and a confident and positive manner
• Work effectively in a team-based environment as well as independently
• Learning mindset
• A good understanding of the financial markets, sales, and passion is a must

Key Responsibilities and Attributes :

· Duties include providing support to Citi perimeter security infrastructure, which includes firewall, proxy, and remote access systems.

· Investigation, documentation, and resolution of outages to critical business systems that may be caused by firewall, proxy, or remote access systems.

· Escalation of issues to and tracking of progress in conjunction with Client engineering teams, vendors, or other technical resource teams.

· Working incidents or projects beyond the scope of the level 2 team which may include scheduling multiple changes, software upgrades, or configuration activities to resolve.

Desired platforms/skills include:

· Strong troubleshooting and communication skills, tcpdump/pcap/wireshark experience, Check Point Secure Platform Pro & Gaia, Juniper SRX, Bluecoat Proxy, Palo Alto Networks firewalls, Juniper SSL VPN appliances, Juniper Netscreen firewalls, Cisco ASA with AnyConnect client, Network routing with BGP, Linux/Unix experience preferred.

· Also desired/emphasized is a strong analytical and quantitative capability with attention to detail ability to work in a demanding and environment, exhibiting a high degree of flexibility and ability to multi-task, seeking guidance where necessary, strong verbal and written skills are also desired.

Job Purpose

A Derivatives Specialists within ICE Fixed Income & Data Services provides professional, detailed, customer-focused support to position ICE in providing pricing and analytics derivatives offerings to the buy side, sell side and other financial institutions within APAC. It encompasses a variety of business development activities aimed at increasing the breadth of clientele in this business area.

The ideal candidate will have an entrepreneurial spirit, be determined and persistent in their approach and have the capacity to thrive as a role-player in a dynamic, team environment.

The primary function is specialization of ICE’s derivative product suite within the ICE Fixed Income & Data Services. In aid of this, specialists actively engage with clients to understand their requirements and challenges, articulate how ICE Data Derivatives’ solutions serve client needs, and work hand in hand with relevant internal teams to advance all aspects of the sales cycle, from prospecting to contract.

Responsibilities

• Acquire deep product knowledge and understanding of ICE Data Derivatives product suite to become a technical expert and consultant to the sales organization
• Position and demonstrate ICE products and services with the overall objective to grow revenue and ensure ICE maintains a dominant position in their respective markets
• Garner a deep understanding of organizational groups and business priorities of key clients in the region
• Collaborate with sales, relationship management to identify opportunities and deliver value-added solutions to enhance our clients’ business
• Protect Existing Revenue by actively engaging with existing clients, which includes on-site visits, training, feeding through feedback to support and product management
• Respond to technical client queries in a prompt and comprehensive matter
• Support sales outreach, both remote and on-site, to promote the value proposition of ICE products and services
• Travel within the region may be required occasionally

Knowledge and Experience

• At least 3 years of experience
• Experience either working at, or facing off with, tier-1 financial institutions
• Strong market knowledge in at least one of the following asset classes, with solid familiarity in others: Commodities | Equities | Fixed Income & Interest Rates | Foreign Exchange | Credit Derivatives
• A solid understanding of what departments/desks/individual roles are within banks/funds
• Outstanding listening, verbal and written communication skills
• Strong presentation skills & analytical skills
• The ability to work both collaboratively within a team environment, and independently where required
• A self-motivated, patient problem solver with a strong willingness to learn
• Fluent in English, native mandarin speaker preferred, knowledge of any other north-Asian languages is an advantage

Schedule

This role offers work from home flexibility of one day per week.

On your day to day:

• Handle multiple projects and provide network design and deployment support from project initiation to closure.
• Follow network standards and configuration templates to prepare Network Design Documents (NDD) and submit for review and approval. Create Build Packages that includes implementation plans, test plans and network changes.
• Oversee the deployment of Build Packages on the corporate data network. Implement network changes during the allowed weekend green zone window.
• For some large/complex projects, you will be required to represent network domain in a virtual team and effectively communicate and liaise with business/technical stream owners.
• Assist with knowledge transfer of new products to internal teams.
• Assist in the development of & implementation of processes to allow repeatable designs with the view of provisioning automation and efficiencies.
• Prepare and submit all required project documentations for audit purpose & project closure

Qualifications:

• Proven experience (5+ years) working with Cisco and Arista network devices (routers and switches).
• Minimum of at least CCNP or equivalent.
• Strong working knowledge of following routing protocols: BGP, OSPF.
• Experience on WAN technology, e.g. Metro Ethernet, MPLS. VPLS, IPLC etc.
• Preferable with working experience on using Multicast in a Cisco/Arista environment.
• Preferable with working experience in large financial or banking network operation/implementation team.
• Ability to effectively communicate to internal clients through all available mediums (verbal, listening, writing, presenting).

On your day to day:

Support Information Security Risk Assessments

• Registration of application assets in Risk Assessment Inventory
• Information Technology Risk Classification
• Coordination of discussions, reviews and approvals from Technology and Business stakeholders

Management of risks related to Third party Mgmt

• Support business partners in due diligence of new and existing third party vendors
• Review gaps identified during assessments
• Facilitate risk reduction discussions and assessment of residual risk for further documentation of corrective action plans and risk acceptances
• Periodic review of External data transfers and their compliance with Citi standards
• Documentation of non-compliances in the Issue Management tools --

1. Data gathering from Tech, Business and IS partners
2. Raising control issues for Non compliances with Citi policy/standards
3. Facilitating discussions for residual risk rating, Reviews with control functions & Approvals as per approval matrix
4. Facilitate periodic review and renewal of Risk Exceptions.

• Follow-up on Regional Security Incidents with involved parties for timely closure. Support periodic Data gathering and Root Cause analysis of security incidents. Monitor improvements based on measures taken.
• Support time-sensitive global IS risk reduction initiatives by partnering with regional and country business partners
• Prepare Management reports, presentations, dashboards for key risk indicators
• Support appropriate data classification for application and infrastructure assets
• Occasional Audit support

Tool familiarity, soft skills and other qualifications:

• Essential: Intermediate to advanced knowledge of Information Security; Project Mgmt skills; Strong communication skills; MS Office - Access, Excel, Visio, Powerpoint

• Desirable: Experience with migration projects; Any InfoSec related certification; MS Project

If you have the ability to sell ice to an Eskimo, create buzz without a megaphone, and turn heads with your marketing prowess, then you might just be the perfect fit!

As a Sales & Marketing Representative, you will be in charge of the diversity of the campaigns and business partners we are working with, we strive to deliver excellent results and high quality services.

Responsibilities:

- Provide excellent customer service to both new and existing customers

- Face-to-Face Sales Presentation

- Achieve Sales targets

Benefits:

- Attractive Performance Incentives

-Overseas Travelling Opportunities

- Fun Environment

Intrigued to know more? Apply now!

If you’re a self-driven, looking for growth and sharp… We want you!!

Our organisation is looking for the next talent to develop in our industry to manage marketing campaigns

Responsibilities:

• Qualify consumers based on set criteria and handle communication of sales cycle from introduction of product to onboarding.
• Drive customer acquisition through face-to-face interaction. Develop content for sales presentations.
• Running and overseeing of campaigns and events.

Perks:

• Overseas opportunities (Gain exposure and experience in our international offices )
• Gain first-hand experiences from performing individuals
• 1 to 1 Coaching

Good to have:

• Positive learning attitude
• Self-driven
• Team player

Interested? Apply now! Only 5 slots left to be shortlisted.

• To assist in the consistent adaptation and adoption of AIC’s Information Management Policy across the organisation
• To assist in enabling related Data Management policies and executing relevant change initiatives
• Support the Data Protection Officer in handling of data sharing request in accordance with AIC Data Sharing Framework
• To assist in regular review initiatives to ensure continuous relevance and application of the AIC Data Sharing Framework to division’s processes
• To support the review of PDPA compliance related aspects throughout the organisation and its partners

Job Requirements:

• Degree in Information Science or Business Management with 3 -4 years' work experience
• Preferably 1 – 2 years of experience in handling information management, protection or/and data governance aspects
• Familiarity with Personal Data Protection (2012) and experienced in working within a Data Protection Office or similar would be beneficial
• Entry level candidates with relevant skillsets are welcome to apply. This includes background in process improvement methodologies and risk management practices, experience in analysing business processes and workflows to identify areas for improvement.
• Collaborate and/or guide stakeholders as part of cross-functional teams to identify and track areas for improvement
• Facilitation skills would be a plus
• Meticulous and conscientious
• Outgoing and works well in a team
• Good listener and quick to adapt