Job Description

• To carry out meetings on criteria of a project to review on the terms and conditions
• To collaborate with various professionals with regards to design i.e. engineers, quantity surveyor
• To produce and present feasibility reports and design proposals to clients
• To advise on practicality of the projects
• To revise and endorse the submission drawings and plans to the Authorities.
• To prepare for tender applications, presentations and negotiations with various vendors
• To prepare for applications for planning and buildingcontrol departments
• To supervise the project from start to finish
• To conduct regular site visits
• In-charge of managing the entire Architecture department
• To resolve problems while ensuring that environmental impact of the project is managed
• To register with BOA as the Architecture Director of the company.

Requirements

• Possess recognised Degree and Masters in Architecture
• Registered as an Architect with BOA Singapore
• 5 years and above of architectural experience.

Software: Lumion, Photoshop, AutoCAD, Revit, Sketchup

Part Time Position Only.

Responsibilities

1. Demonstrate proficiency in various art techniques, mediums, and styles.
2. Effectively teach students how to use them to express their ideas and emotions.
3. Provide guidance and support to students in developing their artistic skills - drawing, painting, sculpting, and other art forms.
4. Create a positive and inspiring classroom environment that encourages experimentation, self-expression, and collaboration among students.
5. Evaluate and provide constructive feedback on students' artwork, helping them identify areas of improvement and celebrating their achievements.
6. Engage students with sensory play.
7. Ensure a safe and orderly art classroom environment, following appropriate safety guidelines and procedures for handling art materials and equipment.
8. Engage children in lessons, ensuring activities are fun and age-appropriate.
9. Maintain Good and Professional relations with Children and Parents.

Requirements

1. Teamplayer and able to work in a team.
2. Demonstrate proficiency in various art techniques, mediums, and styles.
3. Previous experience teaching art to students of various age groups (2.5-5 YO) and skill levels.
4. Passion for art education and a commitment to fostering creativity and artistic growth in students.
5. Enthusiastic individual that has initiative, high adaptability
6. Strong communication and interpersonal skills, with the ability to connect with students, parents, and colleagues effectively.
7. Maintain tidiness and cleanliness of studio.
8. Knowledge of safety protocols and procedures for handling art materials and equipment.
9. Able to converse in English and/or Mandarin (as will need to liaise with student and/or parents who speaks in mandarin)

Working Hours
Wed - Fri: 1pm-8pm
Sat - Sun: 9am-7pm

Closed on PH.

Job Purpose

-Manage and develop the overall customers engagement of assigned portfolio.

-Develop and perform business development strategies/activities in accordance with company business objective and local business environment to deliver profitable growth.

-Support global/regional sector initiatives and drive the engagement of both internal and external stakeholders with clear account development plan.

Accountabilities

I) Customers

External Customers

- Maintain effective relationship with assigned portfolio by remaining informed about customers’ business priorities and needs within the region.

- To drive and manage profitable growth with the assigned customer portfolio.

- Deliver services and solutions to customer that meet budget, quality and agreed service level.

- Drives/support development of new/innovation service or value creation as part of continuous development to meet customer’s needs.

- Respond and solve customer enquiries/complaints in a timely and responsive manner.

- Responsible for establishing customer profiles and customer needs.

- Effectively conduct Annual/Quarterly/Monthly Business Review with customers.

Internal Customers

- Develop Customer Account Plan and/or Win Plan that can be adapted to meet customer needs and business fit.

- Work with Product, Key account managers, Bid Management team in the region to communicate and align customer account/win plan for RFIs / RFQs.

- Close engagement with internal stakeholder by sharing customer’s buying behaviours and competitor’s intelligence.

II) Stakeholders

External Stakeholders

- Identify and develop relationship with Customer contacts, including but not limited to decision makers, coaches, gatekeepers, influencer et al.

- Work with third party service provider like packing company, carriers, truckers or shipping lines for special projects when needed.

- Work with other DHL divisions for end-to-end supply chain solution design or cross BUs collaboration.

Internal Stakeholders

- Work with countries and internal departments such as Products, VAS, Finance, First Choice, BPO, IT and Implementation to satisfy customers’ needs and make sure service is provided smoothly.

- Coach and work closely with virtual team - Key Account Managers (KAMs), Program Managers (PMs), GSC Team, etc.

- Regular Performance Dialogue with Country KAMs or ASMs/PMs.

III) Process

Customer Business Development

- Conduct customer meeting/sales visits (potential & existing) and present company capabilities, value proposition and business fit.

- Identify and develop customer sales leads.

- Lead market profiling and customer/competitor research and analysis activities to understand and identify opportunities and challenges.

- Develop and/or communicate effective pricing strategies to drive profitable growth and volume.

- Develop supply chain management solutions meeting customer needs.

- Develop customer development plan/win plan and drive the communication and alignment with relevant stakeholder in region and countries such as Product and Key Account Managers on strategy for RFQ’s/tenders/bids.

- Proactive Selling with Buyer’s Perspective.

Customer Business Performance

- Effectively drive monthly, quarterly and annual business review with customers.

- Overall responsible for achieving Customer business targets and KPIs. Drive KPI performance review with customer, together with Products.

- Identify and drive continuous improvement or value creation opportunities with customers.

Skills/Knowledge

· Selling with Buyer’s Perspective

· Management & Decision Making

· Project management

· Industry/Sector Knowledge and Expertise

· Freight Forwarding Knowledge and Expertise

· Excellent communications skills

· Interpersonal skills

· Influencing skills

· Negotiation skills

· Solution design and process mapping skills

Experience/Qualification Requirements

- Degree Holder, relevant post-graduate qualifications will be an advantage

- 6-8 years of solid experience in the logistics or forwarding industry

- Of which at least 2 years is dealing with major accounts on a regional or global level

- Relevant experience in International Supply Chain, Decarbonization Market Trend and Digitization Processes will be an added advantage

- Fluent use of English (both written and spoken)

- Ability to speak Mandarin will be an advantage

- Computer skill knowledge like MS Excel, MS Powerpoint and MS Word

As the Senior Manager/Assistant Director, Integrated Office, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

Primary Responsibilities:

Service Delivery Leadership:

• Oversee the end-to-end delivery of digital services, ensuring projects are completed on time, within scope, and on budget.
• Manage delivery teams, ensuring alignment with customer expectations and business objectives.
• Drive continuous process improvement and ensure high standards of service quality and efficiency.
• Coordinate with cross-functional teams, including operations, technical teams, and product development, to deliver integrated solutions.
• Pre-Sales Support:
• Collaborate with sales teams to provide technical expertise and solution design during the pre-sales phase.
• Engage with prospective clients to understand their business needs and align them with appropriate digital solutions.
• Prepare and present technical proposals, solution architecture, and delivery plans to customers.
• Assist in the development of RFPs/RFIs and contribute to pricing strategies by offering insights on delivery costs and timelines.
• Stakeholder Management:
• Maintain strong relationships with key stakeholders, including clients, partners, and internal teams.
• Act as a key point of contact for clients during both the delivery and pre-sales phases to ensure expectations are met.
• Risk & Resource Management:
• Identify potential risks and implement mitigation strategies to ensure smooth service delivery.
• Oversee resource allocation, ensuring that project teams are staffed appropriately and efficiently.

Requirements:

1. Educational Background:
   • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
   • Relevant certifications (e.g., PMP, ITIL, or Agile) are a plus.
2. Experience:
   • Minimum of 8 years of experience in digital service delivery, project management, or a related role.
   • Proven experience in pre-sales support, including solution design and technical proposal development.
   • Experience leading cross-functional teams and managing client relationships.
3. Technical Skills:
   • Strong understanding of digital services and technologies (e.g., cloud computing, software development, data analytics).
   • Familiarity with project management tools and methodologies (e.g., Agile, Scrum, Waterfall).
4. Soft Skills:
   • Excellent communication and interpersonal skills to effectively engage with clients and stakeholders.
   • Strong analytical and problem-solving abilities to address challenges and identify opportunities.
   • Leadership qualities to inspire and motivate delivery teams.
5. Risk & Resource Management:
   • Experience in identifying project risks and developing mitigation strategies.
   • Ability to manage resource allocation effectively and efficiently.
6. Customer-Centric Mindset:
   • A track record of aligning services with customer needs and expectations.
   • Ability to build and maintain strong relationships with clients and partners.
7. Strategic Thinking:
   • Strong business acumen to understand client objectives and align digital solutions accordingly.
   • Ability to contribute insights to pricing strategies and delivery cost estimation.

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Job Description / Key Requirements:

Role : Digital Technical Head of Delivery– Banking

• A degree in Computer Science and/or a business-related degree; or equivalent work experience.
• 10+ years in a technical delivery management in IT services organisations delivery Digital Banking projects engagements.
• Must have hands-on experience and understanding of Agile and Agile ways of working.
• Must have hands-on experience working in Tech delivery projects end-to-end.
• Working experience in banking industry is a must.
• Successful track record in end-to-end delivery and technical project management.
• Must have a good track record of key stakeholder management for technical project management.
• 10+ years of experience in technical projects tracking, reporting and governance.
• Strong communication skills.
• Knowledge in various Quality frameworks and methodologies.
• Understanding of financial reporting and resources management including managing resources on bench
• Domain - Banking

Key Responsibilities:

• Provide technical delivery leadership to deliver technology projects on time and within budget for banking domain.
• Responsible for end-to-end customer satisfaction and overall technical delivery management.
• Actively engage with client stakeholders and technical teams for projects throughout the project life cycle including estimations, scoping, design, development, SIT, UAT and product demo sign offs.
• Engage with in-house functional and technical teams to deliver projects throughout the project life cycle.
• Actively involved in project resources identification and resource mapping for deliver the projects.
• Complete ownership for customer satisfaction and overall delivery excellence.
• Able to identify delivery gaps and ensure capacity management for quick resolutions.
• Responsible for projects financial and projects tracking.
• Act as an advisor to client stakeholders and technical teams on projects delivery management.
• Responsible for ensuring compliance to client delivery governance models.
• Overall ownership of technical delivery for multiple projects
• Good understanding of Digital Banking and Agile Ways of Working.
• Responsible for client stakeholder technical relationship management.

Full Time Position Only.

Responsibilities

1. Demonstrate proficiency in various art techniques, mediums, and styles.
2. Plan lessons that cater to the varying skill levels of students, ensuring a balance between structure and flexibility.
3. Effectively teach students how to use them to express their ideas and emotions.
4. Provide guidance and support to students in developing their artistic skills - drawing, painting, sculpting, and other art forms.
5. Create a positive and inspiring classroom environment that encourages experimentation, self-expression, and collaboration among students.
6. Evaluate and provide constructive feedback on students' artwork, helping them identify areas of improvement and celebrating their achievements.
7. Collaborate with other teachers to ensure lesson consistency and to share best practices.
8. Engage students with sensory play.
9. Ensure a safe and orderly art classroom environment, following appropriate safety guidelines and procedures for handling art materials and equipment.
10. Engage children in lessons, ensuring activities are fun and age-appropriate.
11. Maintain Good and Professional relations with Children and Parents.
12. Design and develop creative and age-appropriate lesson plans that align with the centre’s curriculum and art focus.

Requirements

1. Teamplayer and able to work in a team.
2. Demonstrate proficiency in various art techniques, mediums, and styles.
3. Previous experience teaching art to students of various age groups (2.5-5 YO) and skill levels.
4. Passion for art education and a commitment to fostering creativity and artistic growth in students.
5. Enthusiastic individual that has initiative, high adaptability
6. Strong communication and interpersonal skills, with the ability to connect with students, parents, and colleagues effectively.
7. Maintain tidiness and cleanliness of studio.
8. Knowledge of safety protocols and procedures for handling art materials and equipment.
9. Able to converse in English and/or Mandarin (as will need to liaise with student and/or parents who speaks in mandarin)

Working Hours
Tuesday: 4pm to 8pm
Wed - Fri: 1pm-8pm
Sat - Sun: 9am-7pm

Closed on PH.

• Manage all accounting transactions
• Prepare budget forecasts
• Publish financial statements in time
• Handle monthly, quarterly and annual closings
• Reconcile accounts payable and receivable
• Ensure timely bank payments
• Compute taxes and prepare tax returns
• Manage balance sheets and profit/loss statements
• Report on the company’s financial health and liquidity
• Audit financial transactions and documents
• Reinforce financial data confidentiality and conduct database backups when necessary
• Comply with financial policies and regulations

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments

Silver Bullion, the company behind The Reserve, was founded in Singapore as a response to the great financial crisis. Its vision was to build the safest place for precious metals, primarily gold and silver, to help its customers protect against the dire consequences of such events by reasoning from first principles.

As the Digital Marketing Executive, you will:

- Produce, update and maintain all Digital Marketing Assets, such as Website assets, designed to specifications and other requested collaterals

- Point person internally for all Digital Marketing Assets related enquiries

- Maintain and execute brand guidelines

- Manage third-party use of brand assets, such as giving approval of logo use and keeping track of third-party usage

- Create, update and maintain corporate templates such as letterheads, quotation briefs, etc

- Produce other in-house collaterals ad hoc, such as event collaterals, business cards, excess card, etc

- Manage and maintain Group Marketing Folder

- Work with IT team to update and maintain group websites where applicable

If you think you're a good fit, tell us what gold and silver mean to you. Please email your resume with a cover letter to [email protected]

This General Manager is responsible for ensuring that global exports business and local business unit operations move towards consistent and profitable direction to achieve all short-term and long-term financial and operational goals at the same time building strategic relationship to strongly influence partners and the senior management team members.

As Regional Sales Capability Director, the person will be responsible for driving the continuous improvement and growth of key Sales Fundamentals across URC Affiliates. This strategic role consults, enables, and implements robust sales capabilities that align with the company’s growth objectives.

Requirements:

• Bachelor’s degree in Business, Sales, Marketing, or a related field.
• At least 10 years experience in a management function in both Exports, Sales and Marketing fields with strong FMCG (fast moving consumer goods) experience.
• Strong understanding of sales fundamentals, including sales strategy, key account management, RTM models, and distributor management.
• Demonstrated multi-cultural management experience