Mode: Full-time

Location: Singapore

Workplace: Hybrid

Role Overview:

As our in-house Digital Marketing Specialist, you will spearhead the strategy and execution of our digital marketing campaigns across a variety of channels including search engines, social media, email, and official websites. You are tasked with optimising reach and engagement, managing campaign budgets, and ensuring timely execution.

What You Will Do:

• Plan, execute, and oversee comprehensive digital marketing campaigns across multiple channels, ensuring market reach and strong user engagement
• Deploy on-page and off-page techniques to improve organic search rankings
• Work with designers and copywriters to ensure our content is engaging and optimised for search engines, and consistent with our brand’s voice
• Manage PPC advertising campaigns and ensure maximised ROI
• Manage our social media profiles, schedule posts, engage with followers, and analyse performance
• Manage targeted email campaigns
• Utilise data analytic tools to monitor and report on the performance of all digital marketing activities. Translate data insights into actionable changes that drive campaign improvements and business growth
• Plan and propose an annual digital marketing budget

The Must-Haves Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field
• 5+ years of combined experience in digital and performance marketing
• Deep knowledge of digital marketing strategies, tools, and emerging trends
• Excellent project management and follow-up skills, with the ability to manage multiple campaigns simultaneously, meet deadlines, and work within budget constraints
• Skilled in using analytics tools, marketing automation tools, and CRM systems to drive data-driven decision-making
• Understanding of Web3
• Experience working with cross-functional teams
• Excellent command of verbal and written English

Bonus Points If You Possess:

• Creative skills, including video editing, graphic design, and other multimedia production

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• To develop and produce compelling original digital content that aligns thematically with the content brands and resonate with young audiences across various digital platforms.
• Strong ability to handle videographer, lighting and sound.
• Required to do digital video editing including video effects, soundtrack editing, audio graphic equalization, vision mixing for post-production.
• Manage tapeless media files on storage device.
• Ability to suggest alternative production techniques to optimize equipment usage.
• Manage production resources to ensure the team is equip with all necessary production capabilities.
• Established sound network in the industry including but not limited to strategic content partnerships and digital content creators.
• Taking the lead on creative production of digital brands.
• Work closely with creative team and external production house to ensure successful development, execution and delivery of content.
• Creating both bite-sized and short to medium form content for a digital market.

• Diploma / Degree in Mass Communication / Visual Communication / Film / Media Studies or any related discipline
• At least 2 to 3 years' experience in digital content production across various digital platforms.
• Proven track record as a digital content producer and creative storyteller.
• Experience working with different formats of content, ranging from video and infographics, to podcasts and feature stories of different beats.
• Strong industry network is an advantage
• Knowledge of digital video editing including video effects, soundtrack editing, audio graphic equalization, vision mixing for post-production.
• Familiar with various files formats and conversions.
• Must be creative, technically inclined, and able to work well under pressure and tight deadlines.
• Must have knowledge of Adobe creative suite, After Effects, Photoshop, video encoding, compression etc.
• An understanding of what drives web content, social media and how it should be presented.
• Wide interest and knowledge of local young adult audiences' preferences and digital/social media trends.
• Good organizational and time management skills.

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Develop and implement station format and programme strategies by reviewing listener trends and matching them with the broad directions approved by management.
• Ensure the achievement of agreed station ratings objectives by monitoring performance on a regular basis.
• Ensure the quality and appropriateness of radio stations' content by overseeing and driving content and supervising station's music selection/rotation, programme elements and promotions to ensure high quality control of station format.
• Grow the listener base by developing innovative and creative programmes that appeal to listeners. Keep up to date on industry knowledge of the market as well as listeners' profiles, lifestyles and preferences, by reviewing trends and market developments and understanding their implications on Mediacorp Radio business unit.
• Maintain and enhance professional competence through training and development, mentoring, coaching, as well as providing constructive feedback for the team regularly through air checks and programme post-mortems.
• Work with Sales, Partnerships & Events and Digital departments to increase and facilitate airtime and sponsorship commitments on the station, while maintaining high programming standards
• Adhere to compliances to policies and rules by monitoring the team's compliance with programming codes on a regular basis and taking corrective actions where appropriate.

• Degree with minimum 5 years' broadcasting / media experience.
• Excellent understanding of audience's lifestyles and preferences & music knowledge.
• Strong understanding of social media and able to use it effectively to promote station's interests.
• Excellent language skills in Chinese.
• Excellent project management, leadership and organizational skills.
• Excellent relationship management, presentation, negotiation, communications and interpersonal skills.

Role Overview
We are seeking an experienced Investment Manager / Director with a deep understanding of the blockchain and cryptocurrency sector. The successful candidate will lead investment strategies and manage high-stakes investments in blockchain technology and digital assets, making pivotal contributions to our growth within this rapidly evolving market.

Key Responsibilities

• Investment Strategy: Develop and execute investment strategies focused on blockchain, cryptocurrency, and digital assets to maximize returns.
• Deal Sourcing: Identify, evaluate, and pursue high-value investment opportunities, partnerships, and collaborations within the blockchain ecosystem.
• Due Diligence: Conduct thorough due diligence on potential investments, including financial analysis, market assessment, and risk evaluation.
• Portfolio Management: Oversee and manage a portfolio of investments, monitoring performance, identifying areas for value creation, and recommending strategies for growth.
• Market Analysis: Stay abreast of market trends, regulatory changes, and emerging technologies in the cryptocurrency and blockchain sectors.
• Relationship Management: Cultivate and maintain strong relationships with potential partners, industry leaders, and key stakeholders.
• Reporting: Prepare and present detailed investment reports and performance analysis to the executive team and relevant stakeholders.

Qualifications

• Bachelor’s degree in Finance, Business, Economics, or a related field; MBA or advanced degree is a plus.
• 7+ years of experience in investment management, with a significant focus on blockchain and cryptocurrency investments.
• Demonstrated success in sourcing and closing deals in the blockchain or technology sectors.
• Deep knowledge of blockchain technology, digital assets, and the cryptocurrency market.
• Strong analytical and quantitative skills, with the ability to assess risk and perform detailed financial analysis.
• Familiarity with regulatory frameworks related to digital assets and cryptocurrency in key global markets.

Personal Attributes

• Strategic thinker with a results-driven approach.
• High degree of integrity and commitment to professional ethics.
• Adaptable and able to thrive in a fast-paced, evolving environment.

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Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Role Overview
We are looking for a dynamic and innovative Creative Manager / Director with a strong background in branding, marketing, and digital media to lead creative initiatives within the blockchain and cryptocurrency space. The ideal candidate will bring visionary ideas, oversee multi-channel campaigns, and play a pivotal role in crafting our brand narrative to captivate and inspire audiences worldwide.

Key Responsibilities

• Creative Strategy: Develop and implement comprehensive creative strategies that align with brand objectives and drive engagement across various channels.
• Campaign Development: Lead the conceptualization, design, and execution of integrated marketing campaigns, including digital, social media, content, and experiential initiatives.
• Brand Management: Shape and maintain a strong, consistent brand identity that resonates with target audiences, ensuring all creative output aligns with the brand's mission and values.
• Team Leadership: Manage and mentor a team of designers, copywriters, and multimedia specialists, fostering a collaborative and high-performance environment.
• Market Research & Trend Analysis: Stay informed on industry trends, consumer insights, and creative best practices to ensure innovative and relevant content.
• Cross-Functional Collaboration: Work closely with product, marketing, and business development teams to align creative efforts with strategic goals and to ensure cohesive messaging.
• Project Management: Oversee timelines, budgets, and resources to ensure timely and efficient delivery of creative projects.

Qualifications

• Bachelor’s degree in Marketing, Design, Communications, or a related field.
• 7+ years of experience in creative roles within branding, advertising, or digital media; experience within the technology or blockchain sector is an advantage.
• Strong portfolio showcasing creative leadership, high-quality design, and successful brand campaigns.
• Proficient in design and editing software (e.g., Adobe Creative Suite) with a solid understanding of digital and social media platforms.
• Excellent communication and presentation skills, with experience pitching ideas and influencing key stakeholders.
• Strong project management skills, with a proven ability to lead multiple projects from concept to execution.

Personal Attributes

• Highly creative and strategic thinker with a passion for storytelling.
• Adaptive to a fast-paced, innovative environment.
• Team-oriented with strong leadership qualities.

-------------

Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

About The Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

In this Digital Marketing and Content writer role at Woopa Travels Singapore, you will be responsible for developing and implementing comprehensive digital marketing strategies, setting up and optimizing digital ads, and analyzing website traffic and user engagement metrics to drive data-driven improvements. Your expertise in SEO trends and algorithms will ensure that our content remains relevant and ranks high in search engine results. You'll create high-quality, SEO-optimized content for our website, blog, and social media platforms, conduct thorough keyword research, and write both short-form and long-form articles.

Job Responsbilities

• Able to develop and implement comprehensive digital marketing strategies to enhance brand visibility and attract potential customers.
• Has knowledge in setting up digital ads and able to monitor and analyse website traffic, user engagement metrics, and keyword performance to measure the effectiveness of content and make data-driven improvement.
• Optimize existing content to improve search engine rankings and user engagement, ensuring that the content is up to date, relevant and accurate.
• Stay up to date with the latest SEO trends, algorithms, and best practices to implement effective optimization strategies.
• Create high-quality, SEO-optimized content for our website, blog, social media platforms and other digital channels.
• Conduct thorough keyword research to identify relevant and high-ranking keywords and incorporate them strategically into content.
• Write a mix of short-form and long-form articles, covering various topics related to tourism in Singapore and Asia Conduct periodic content audits to identify gaps, areas for improvement and opportunities for new content creation.
• Collaborate with the marketing team to develop content strategies that align with our brand identity, marketing goals and SEO objectives.
• Collaborate with other team members, such as graphic designers, social media specialists, and marketing managers, to ensure content consistency and alignment across all channels.

Job Requirements

• Degree / Diploma in Marketing or related fields.
• Minimum 2-year experience in digital marketing and content writing for a marketing agency, advertising or tourism agency based in Singapore (or other foreign entities similar to that of Singapore market)
• Excellent command of written and spoken English
• Has experience (while not completely reliant) in using ChatGPT and other AI-generative tools to generate engaging and informative tourism articles, travel guides, blog posts and promotional materials

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are looking for an Account Services Officer under our Operations Department to grow our business.

Responsibilities

• Assist Relationship Managers on account onboarding for new customers.
• Follow- up on required information/documentation related to account onboarding.
• Ensure provided information and documentation are in accordance with bank’s KYC (know-your-customer), AML (anti-money laundering) and CDD (customer due-diligence) requirements for initial onboarding and on an ongoing basis.
• Perform screening of customer names on prospect.
• Performs day to day management of the account maintenance processes.
• Responsible for various type of project management in the account services space and managing cross-functional relationships with all teams.
• Determines new work procedures, analyses complex and variable issues with significant departmental impact.
• Ensures awareness and full compliance of internal processes, regulations, policies, guidelines, procedures, and practices.
• Establishes and maintains close working relationships with stakeholders and within team to facilitate and open and direct communication of issues, needs and queries such that these may be responded to in an efficient, prompt, and professional manner.
• You may be required to carry out such additional duties as the Company may reasonably require.
• You will report to the Head of Account Services Team, or such other person as the Company may designate from time to time.

Requirements

• Bachelor’s Degree or equivalent experience.
• At least 3 years of experience in Client Onboarding/Client Data Maintenance focusing on Documentation Review and Static Data set-up.
• Demonstrated interpersonal skills, pro-active team player but also able to work independently with good written and verbal communication skills.
• Highly motivated, persistent, and able to work in a structured, high volume, time sensitive environment.
• Fast learner, strong attention to detail, and willingness to go extra mile.
• Proficient in Microsoft Office Applications.

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are looking for a Transaction Monitoring Officer under our Operations Department to grow our business.

Responsibilities

• Review and update KYC profiles for existing customers in adherence to the review.
• Conduct transaction reviews to identify any abnormalities that require further investigations.
• Conduct outreach to Relationship Managers to obtain relevant information to address transaction monitoring alerts.
• Evaluate the completeness of Relationship Managers/Customers response and clarify where required.
• Resolve alerts promptly, ensuring that significant issues are thoroughly investigated and escalated as needed.
• Undertake AML related investigations and prepare Escalation Memos.
• Perform screening of existing customers.
• Responsible for various type of project management in the transaction monitoring space and managing cross-functional relationships with all teams.
• Determines new work procedures, analyses complex and variable issues with significant departmental impact.
• Ensures awareness and full compliance of internal processes, regulations, policies, guidelines, procedures, and practices.
• Establishes and maintains close working relationships with stakeholders and within team to facilitate and open and direct communication of issues, needs and queries such that these may be responded to in an efficient, prompt, and professional manner.
• You may be required to carry out such additional duties as the Company may reasonably require.
• You will report to the Head of Transaction Monitoring Unit, or such other person as the Company may designate from time to time.

Requirements

• Bachelor’s Degree or equivalent experience.
• At least 3 years of relevant experience.
• Good knowledge of AML regulatory requirements.
• Demonstrated interpersonal skills, pro-active team player but also able to work independently with good written and verbal communication skills.
• Fast learner, strong attention to detail, and willingness to go extra mile.
• Proficient in Microsoft Office Applications.

Responsibilities:

• Develop and implement strategic business plans to achieve company goals.
• Lead, inspire, and manage a team of professionals.
• Oversee daily operations and ensure efficiency and effectiveness.
• Identify and pursue new business opportunities.
• Foster relationships with key stakeholders and partners.
• Monitor industry trends and adapt strategies accordingly.
• Manage budgets, financials, and resources to optimize performance.

Qualifications:

• Proven experience in a senior business leadership role.
• Strong understanding of E-commerce and market dynamics.
• Excellent leadership, communication, and interpersonal skills.
• Strategic thinker with the ability to drive growth and innovation.
• Proficiency in financial management and budgeting.
• Bachelor's degree in Business Administration or a related field; MBA preferred.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and retirement plans.
• Professional development opportunities.
• A collaborative and innovative work environment.

Position:
Market Development Director (China Marketing Director)

Job Description & Requirements

Join Us in Shaping the Future of Commodities Trading in China!

Are you a strategic leader with deep expertise in commodities trading and a passion for driving market innovation?

If you envision transforming and expanding market reach, OCT. HOLDING PTE LTD invites you to take on the impactful role of China Marketing Director, guiding our efforts in the bulk commodities sector.

About OCT. HOLDING PTE LTD
OCT. HOLDING PTE LTD is a prominent leader in the commodities industry, with an established presence in China and globally. Our capabilities span shipping, petrochemicals, coal, and steel, where we apply our extensive industry expertise to navigate complexities in commodity trade and provide optimal solutions for clients worldwide.

Role Overview
As the China Marketing Director, you will be responsible for shaping the strategic direction of our brand in China’s commodities trading sector. You will lead a team of marketing professionals and collaborate with cross-functional teams to execute high-impact initiatives that enhance our market position and brand recognition across diverse channels.

We leverage extensive offline networks by partnering with logistics providers and trade networks to deepen our presence in the Chinese market, enhancing our visibility and reach across China’s vast landscape.

Key Responsibilities:

• Strategic Leadership: Design and implement comprehensive marketing strategies to strengthen brand visibility and client engagement within the bulk commodities sector.
• Industry Expertise: Leverage your expertise in shipping, petrochemicals, coal, and steel to create campaigns that resonate with key industry players in China.
• Collaborative Partnerships: Build and nurture relationships with upstream and downstream partners to drive growth and influence in the market.
• Innovative Content Creation: Oversee the development of insightful, industry-relevant content that appeals to clients and stakeholders.
• Data-Driven Insights: Utilize data analytics to refine strategies, optimize campaigns, and support continuous improvement.

Qualifications:

• Bachelor's degree in Trade, Economics, or a related field; an advanced degree is preferred.
• Minimum of 10 years of experience in the bulk commodities sector, including trade operations, market analysis, and strategic marketing.
• Demonstrated success in managing marketing strategies within the commodities industry.
• Strong understanding of China’s economic landscape and industry trends.
• Exceptional leadership, communication, and interpersonal skills.

Why Join OCT. HOLDING PTE LTD?

• Be at the forefront of commodities trading transformation in China.
• Lead a dynamic team and collaborate with industry experts.
• Join a company known for its innovative and strategic approach in commodities trading.
• Competitive compensation and ample career growth opportunities.

We welcome experienced and visionary leaders to shape the future of commodities trading with us. Apply today!

What you will do:
As Digital Solution Engineer/ Architect, you will be taking lead on application of digital software to our customer requirements and supporting digital sales specialists to sell the deals with include:

Client Engagement:

• Engage with prospective and existing clients to understand their business objectives, challenges, and technical requirements.
• Conduct discovery sessions to gather detailed information on customer needs, pain points, and success criteria.
• Develop and manage customer technical relationships, identify and expand digital opportunities.

Solution Design & Architecture:

• Develop customized digital solutions that align with client requirements, leveraging Johnson Controls’ digital OpenBlue portfolio, including IoT, AI, and data analytics platforms.
• Create and present high-level architectural solutions that address client needs, ensuring scalability, flexibility, and efficiency.

Technical Support to Sales:

o Qualify opportunities in terms of customer technical requirements and contribute to the Go/No-Go recommendations.

• Collaborate closely with the sales team to provide technical expertise throughout the sales cycle.
• Assist in the preparation of proposals, RFP responses, and presentations, ensuring they are technically accurate and compelling.
• Act as a technical advisor and thought leader to clients during meetings, workshops, and demonstrations.

Internal & External Digital Advocate:

o Enable the branch eco-system on technical aspect of the OpenBlue Solutions.

o Identify & train external partners to expand JCI digital solution business market reach

Product Demonstrations

• Deliver compelling product demonstrations that highlight the value and capabilities of Johnson Controls’ digital solutions.
• Tailor demonstrations to specific client needs, showcasing how our solutions can address their unique challenges

Solution Validation & Product Roadmap:

• Work with internal product teams to validate and optimize solutions for client-specific implementations.
• Provide feedback to product development teams on client requirements and market trends to inform future product enhancements.

Post Sales Activities:

• Support delivery readiness and gathering required documents including Scoping documents, IT approval, technical support during implementation
• Support Customer Kick-off meetings.

Documentation & Training:

• Develop and maintain technical documentation, including solution architectures, integration plans, and client-specific configurations.
• Provide training to sales teams and partners on new digital solutions and architectural best practices.

Industry Knowledge & Trends:

• Stay informed about the latest trends in digital solutions, smart building technologies, and industry-specific regulations.
• Share insights and best practices with clients and internal teams to drive innovation and competitive advantage.

How you will do it:

Technical Skills:

• Strong understanding of digital solutions, including IoT platforms, AI, data analytics, cloud computing, OT Cyber security and smart building technologies.
• Good understanding of building protocols like BACnet, Modbus, OPC, MQTT and other BAS protocols
• Proficiency in architectural frameworks, integration methodologies, and solution design best practices.
• Experience with relevant software and SaaS application in built or industrial environment.

Soft Skills:

• Commercial acumen
• Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical audiences.
• Strong problem-solving abilities and a customer-centric mindset.
• Ability to work collaboratively in a cross-functional team environment

What we look for:

• Bachelor’s degree in computer science, Engineering, Information Technology, electronics, instrumentation, communication or a related field. A master’s degree is a plus
• Relevant certifications in cloud architecture, IoT, networking, cyber security or other digital technologies are a plus
• At least 6-7 years of experience in built or industrial environment.
• Minimum of 5 years of experience in a solution architect or presales role, preferably within the digital solutions, IoT, or smart building technology sectors.
• Minimum 3 years of experience in designing or delivering energy efficiency, workplace optimization, Asset Management, Facility management, HVAC optimization or digitization SaaS application in built or industrial environment.
• Proven track record of successfully designing and presenting technical solutions that meet client needs and drive business outcomes.
• Proficiency in APAC local language, Chinese is a plus as this position will require to liase with Chinese speaking customers.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Responsibilities

· Functional blocks and/or subsystems of digital ASICs from design to silicon verification. This includes RTL coding, verification, silicon validation, and qualification.

· Proactively work with other team members and partners to align on specifications, conduct reviews, and complete documentation.

· Contribute to ASIC roadmaps and future innovation.

· Develop technical leadership skills.

· Participate in co-development activities to help prototype ASIC designs in FPGA or other software models to support pre-silicon firmware development and verification.

Education And Experience Required

· BS or MS degree in electrical engineering or equivalent with focus on VLSI design experience

· Fresh MS graduates are welcome.

Knowledge And Skills

· Knowledge of submicron semiconductor technology

· Familiar with digital ASIC/SOC design flow from RTL to silicon characterization

· Familiar with Synopsys and Cadence EDA tools for Simulation, Synthesis, Timing (STA), Formal and Assertion based verification, etc.

· Familiar with design and programming languages: Verilog, System Verilog, Python, Perl, C, C++, etc.

· Ability to apply analytical and problem-solving skills

· Strong written and verbal communication skills, ability to negotiate design features and options

· Knowledge of embedded system design, verification, and product development lifecycle

· Deep knowledge and domain know-hows in ARM/RISC-V microprocessor subsystem

At Cheil, we are passionate about ideas that move.

We believe that the right idea will move seamlessly across channels: from online to offline, above the line to below the line, in-store to out-of-home. It will move brands, move products and most importantly, move people. The right idea will move everything forward.

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

Cheil is expanding and we are inviting candidates to join our new and growing digital solutions team. We are looking for candidates for the following position:

Social Account Director

Responsibilities:

Holistic Social Marketing Operation for HQ Channel

- Strategy: Develop new and innovative social insights based on the latest social trends and a deep understanding of the social environment.

- Planning: Manage content scheduling, ensuring alignment with publication cadence

- Operation: Oversee and optimize social content for multi-platform distribution (YT/FB/IG/TT/LI).

- Measurement: Conduct thorough analysis of platform and content performance

Local channel monitoring

- Monitor the rollout and performance of local channels

- Strengthen local channel operations by providing and implementing global guidance.

Requirements:

· Has a minimum of 7 years of experience in the social, digital marketing team in agencies and brands preferably Global Brand

· Has a deep understanding of social platforms and experience in overall social marketing including community building, fan engaging campaign, influencer collaboration, social assets creation and paid social campaigns

· A team Lead capable of engaging and collaborating with internal teams

· Strong communication skills are essential, along with experience in managing needs and requirements from multiple stakeholders

This position serves as the U.S. State Department seconded official with duties as a Program Director at the Asia Pacific Economic Cooperation (APEC) forum Secretariat, a 21-member international economic organization. The incumbent supervises two Program Executives and takes operational direction from the APEC Secretariat’s Executive Director through the Chief of Staff. The incumbent reports to the Director of the Office of Economic Policy in the East Asia and Pacific Affairs Bureau (EAP/EP) of the State Department.

Requirements:
All applicants must address each selection criterion detailed below with specific and comprehensive information supporting each item in their resume. Failure to do so may result in a determination that the applicant is not qualified.

• A bachelor’s degree in international relations, political science, business management, public policy, economics or host country equivalent, AND minimum five (5) years of progressively responsible experience in developing and implementing policy, overseeing the planning and executing of multi-faceted international development programs and/or projects in government, international organizations or closely related fields is required, OR
• At least two (2) years of college or university studies in any field or other equivalent post-secondary education, AND minimum seven (7) years of progressively responsible experience in developing and implementing policy, overseeing the planning and executing of multi-faceted international development programs and/or projects in government, international organizations or closely related fields is required.
• Must have fluent, strong English oral and writing skills.
• Must be able to communicate effectively both orally and in writing, including the ability to absorb information quickly, prioritize and present relevant information, and to write well and quickly.
• Knowledge of international affairs, with particular emphasis on international organizations.
• Familiarity with political and economic developments in the Asia-Pacific region, and background in economic policy.
• Ability to work well with persons of other cultures and political systems, and with varying communication skills.
• Ability to articulate positions, accommodate other views, negotiate, and build and maintain consensus.
• Ability to develop expertise and provide professional advice to U.S. policy makers, APEC Secretariat leadership, APEC members economies, and APEC fora leadership and stakeholders.
• Ability to envision broad goals, to take initiative and work independently, and to exercise good judgment with minimal direction.
• Ability to work with different and sometimes conflicting demands, and to seek to synthesize responsive solutions.

Additional job details can be requested by emailing [email protected]

Please note:

• Emailed applications are no longer accepted.
• To maintain an open and fair recruitment process, the U.S. Embassy only accepts applications that are completed in full and submitted via the Electronic Recruitment Application (ERA) website: https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms
• To apply for the above position: Please complete the on-line ERA form and upload any supporting documents (including educational certificates and/or transcripts related to the position requirements state above) using this site https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms by November 12, 2024.
• Only shortlisted candidates will be notified. Thank you for your interest in U.S. Embassy Singapore.

Dulwich College (Singapore) has an exciting opening for a Director of Communications to cover a period of maternity leave from January to August.

The Director of Communications oversees all aspects of College communications to develop and implement an integrated communications plan, building the College’s reputation, managing issues and crises, and engaging a breadth of stakeholders, including partners, parents, students and staff.

Providing an engaging and competitively differentiating communications experience, with corresponding content strategy to support school growth and strong advocacy within the College’s communities, the Director of Communications is a member of the College Leadership Team (CLT). The CLT has joint responsibility for the overall direction and success of the College whilst having their own area of responsibility.

Integrated Communications and Content

• Localise and execute the Group communications and content strategy and guidelines
• ‘Bring the outside in’: manage team resources to identify relevant trends and news developments to help inform strategic decisions by CLT
• Provide strategic counsel to CLT and internal stakeholders across a breadth of communications and content issues and needs relating to external and internal audiences
• Own and implement the College content strategy and roadmap
• Strategise and implement a multi-channel framework including social media channels and external / internal communications platforms targeted at key stakeholders (eg. parents), that is constantly adapted to face changing stakeholder utilization
• Develop / support development of content across all College communication channels (earned, owned and shared), partnering with different College stakeholders as appropriate
• Drive the College’s media relations plan through creation of news stories and media engagements (interviews, press events, networking sessions)
• Ensure newsletters, other publications and modes of communication are engaging, on-brand and reflect Dulwich codes of practice

Crisis Communications Preparedness and Management

• Lead on strategy and content development to manage issues / crises at the College
• Anticipate and advise on potential issues
• Develop plans to attenuate / manage issues
• Work with Group Communications to tailor crisis communications protocols and templates for local implementation

Stakeholder and Community Engagement

• Lead and develop strong external and internal influencer networks
• Develop communications strategy to drive parent engagement and support parent body (Friends of Dulwich) communications
• Identify improvement measures and supporting KPIs in tandem with the parent communication experience
• Lead a strategic programme of community outreach to strengthen College advocacy and community betterment
• Represent the College at media industry events to drive brand support with the media influencer set

Strategic Partnerships

• Localise the Group level partnership framework to create a school-level partnership approach that advances our reputation as an international brand and strengthens our relationships with key stakeholders and the local community
• Identify, develop and manage these partnerships
• Conceptualise programmes and content to drive these partnerships forward

Customer Experience

• Be a lead CX Change Agent within the College to nurture a CX focused culture.

General Duties

• Participate in the school’s staff appraisal system as appropriate
• Take responsibility for promoting and safeguarding the welfare of children
• Present the best possible image of the school in general, and, in particular, in all contact and communications with parents, students, staff, visitors, the general public, suppliers and all other external organisations.
• Undertake training and staff development as needed and as determined by the school management
• Undertake such other senior leadership duties, commensurate with the post, which your Head of College, or other members of the College Leadership Team may occasionally require, including morning welcome duties and evening networking events

The successful candidate will have:

• Proven experience in developing a communications plan/strategy in line with Group direction
• Excellent writing and editing skills in English
• Deep relationships with local and international media based in your market
• Experience in leading crisis communications
• Sound understanding of social media platforms with ability to create compelling content across a variety of platforms
• Familiarity with website content management and design, online tools and software for editing video, photos, and audio
• Strong communications skills with ability to connect effectively with a diverse set of stakeholders from school senior management team to partners and parents in both one-on-one and group settings
• Proven success of leading a team of communications experts, and working with and coaching leaders
• Ability to adapt and work independently, inter-College and as part of project-based teams, as required
• Experience of managing internal and external production personnel in areas of print, photography, web presence, video production, and copywriting
• Understanding of, and support for, the Group’s mission, and a commitment to ensure that all aspects of the communications program are always aligned
• Respect for and understanding of Education
• Project management skills with strong attention to detail
• Excellent time management and organisational skills
• Proven success of end-to-end event management
• Ability to maintain absolute confidentiality and the integrity related to all aspects of information disseminated within or external to the Group
• A degree in communications, journalism, public relations, English, or writing-intensive discipline, or equivalent
• Relevant experience in communications (writing, editing, journalism, consulting and/or public relations) with a minimum of five years in a management role

Dulwich College (Singapore) is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices which are aligned to the recommendations of the International Task Force on Child Protection. We hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All appointments are subject to an interview, identity checks, criminal record checks, and successful references.

We welcome and encourage applications from people of all backgrounds. Having a diverse staff body is a great strength to us as a College and one of the ways that we can help students achieve our College Mission of Living Worldwise. We do not discriminate on the basis of race, ethnicity, gender, age, disability, religion, sexual orientation, pregnancy or socio-economic status. We support family-friendly flexible working opportunities, where operational needs allow.

PIE Registration Number: 201027137D

Period of Registration: 09 January 2024 to 08 January 2028

We are seeking an experienced IT Operations Manager with well managed services to oversee and manage our end-user computing environment. The ideal candidate will ensure the smooth operation of IT services supporting the end-user needs and drive continuous improvement to meet customer IT experience.

Workplace operation and delivery, which include in managing resources, assets, and professional services

• Experience in managing multiple workplace projects ranging from 3000 to 9000 end user environment
• Provide solution and improve operation process for workplace managed service project
• Possess the workplace operation know-how to operate onsite, service desk and understand the deliverables
• Responsible for SLA and service management
• Manage and coordinate urgent and complicated support issues. Act as the escalation point for all requests and incidents
• Determine the root cause and ensure proper communication to customers and incident report
• Drive ticket deep dive on issues and develop strategies for improvement
• Well versed in Asset management framework with experience in managing large volume of endpoint devices
• Manage weekly and monthly meetings with the team
• Conduct monthly reporting to customer and Fujitsu stakeholders
• Continuous service improvement with 5% YoY on cost optimization

Key Responsibilities:

• Asset Management: Oversee the tracking and management of IT assets, ensuring accurate inventory and lifecycle management.
• Automation experience: Identify opportunities for automation to improve efficiency to reduce manual repetitive tasks within workplace operations.
• Financial Management: Expect to manage cost centre and accounts operational costs. Driving new businesses revenue and margin during pre-sale stage.
• Vendor Management: Coordinate with external vendors for resource management and support of IT services.
• Compliance: Ensure compliance with IT policies, procedures, and regulatory requirements.
• Training and Development: Plan training and development opportunities for internal IT support team to enhance their skills and knowledge.
• ITIL Practices: Implement and adhere to ITIL best practices for IT service management, ensuring consistent and efficient service delivery.

Qualifications:

• Education: Bachelor’s degree in information technology, Computer Science, or a related field.
• Experience: Minimum of 10 years of experience in IT operations, with at least 5 years in a managerial role. Critical thinking management
• Technical Skills: Proficiency in managing end-user computing environments, including hardware, software, and network systems.
• Leadership Skills: Strong leadership and team management skills, with the ability to motivate and guide a team.
• Problem-Solving: Excellent problem-solving skills and the ability to troubleshoot complex IT issues.
• Communication: Strong communication skills, with the ability to explain technical concepts to non-technical users.
• Certifications: Relevant certifications such as ITIL, CompTIA A+, or Microsoft Certified: Microsoft 365 and Power BI are a plus.

Preferred Skills:

• Experience with asset management framework and practices.
• Knowledge of automation tools and techniques.

Job Title: Digital Infrastructure Engineer (ID1593)
Location: Pioneer, transport pick up Singapore and JB Bukit Indah
Working Hours: Mon to Fri 8:30am – 17:30pm
Salary: $2800 - $3800
Benefit: 12 days Annual Leave, AWS and Variable Bonus

Job Description
• To review the current IT infrastructure and propose improvement plans.
• Plan and implement the work based on company policy and ensure on schedule.
• Support and maintain the MS Windows servers, SAN Storages and CISCO network infrastructure of the whole company.
• To maintain and improve backup of the systems.

Requirement:
• Bachelor’s degree in IT related field or Diploma with at least 4 years of related working experience
• Experience in manufacturing field will be an added advantage
• Good knowledge in configuration of networking and IP telephony system.
• Good hands-on knowledge of Microsoft Server system
• Strong analytical and troubleshooting skills
• Project management knowledge
• Candidate with MCSE, CCNA certification will be a plus
• Fresh graduates are welcomed to apply

About SmileTutor:

SmileTutor is a leading education platform dedicated to connecting students with experienced tutors. We pride ourselves on providing personalized, high-quality educational support to learners of all ages. Our team is passionate about leveraging technology to enhance learning experiences and educational outcomes.

Position Overview:

We are seeking a motivated and creative Digital Marketing Intern to join our dynamic team. This is an exciting opportunity for someone eager to dive into the world of digital marketing, SEO, and content creation. The ideal candidate will be enthusiastic about learning, highly organized, and ready to contribute to our digital presence.

Key Responsibilities:

· SEO & Digital Marketing: Gain hands-on experience with search engine optimization (SEO) techniques. Learn to optimize website content, perform keyword research, and implement strategies to improve search engine rankings.

· Content Marketing: Develop and manage content for our blog and email newsletters. Learn how to create engaging and informative articles, manage content calendars, and analyze the effectiveness of content marketing campaigns.

· Copywriting: Hone your writing skills by creating compelling copy for various digital platforms, including website content, social media posts, and marketing materials.

· AI Tools for SEO: Get trained on using cutting-edge AI tools and software to enhance SEO efforts. Learn how to leverage technology to analyze data, generate insights, and automate marketing tasks.

· Design Creation: Assist in designing visually appealing graphics for our website and mobile app. Learn the basics of design principles and tools such as Adobe Creative Suite or Canva.

· SEO Analytics: Understand the importance of analytics in digital marketing. Learn to use tools like Google Analytics, SEMrush, and others to track and report on SEO performance, identify trends, and make data-driven decisions.

Qualifications:

· Currently pursuing or recently completed a degree in Marketing, Communications, Business, or a related field.

· Basic understanding of digital marketing concepts and eagerness to learn more.

· Strong writing and communication skills.

· Creative mindset with an eye for design.

· Familiarity with social media platforms and digital marketing tools is a plus.

· Self-motivated, detail-oriented, and able to work independently in a remote environment.

What We Offer:

· Hands-on training and mentorship from experienced professionals.

· Opportunity to work on real projects and make a meaningful impact.

· Flexible work schedule accommodating academic commitments.

· Exposure to the latest digital marketing and SEO tools and technologies.

· A supportive and collaborative team environment.

How to Apply:

If you are excited about the opportunity to grow your skills in digital marketing and SEO, we want to hear from you! Please submit your resume, a brief cover letter explaining your interest in the internship, and any relevant work samples (e.g., writing samples, design portfolio) to [[email protected]].

Join us at SmileTutor and take the first step towards a rewarding career in digital marketing!

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About Asian Institute of Digital Finance

The Asian Institute of Digital Finance (AIDF) is a university-level institute in NUS, jointly founded by the Monetary Authority of Singapore (MAS), the National Research Foundation (NRF) and NUS. AIDF aspires to be a thought leader, a Fintech knowledge hub, and an experimental site for developing digital financial technologies as well as for nurturing current and future Fintech researchers and practitioners in Asia.

We invite applications for the position of Research Associate who will be housed in the Department of Computer Science, School of Computing (SoC) under Principal Investigator, Professor Liang Zhenkai for research grant ref: NRF/UP#1, titled: “Security and identity management of digital infrastructure for FinTech services.”

We are strongly committed to research excellence in all its dimensions: Searching for fundamental results and insights, developing novel computational solutions to a wide range of applications, building large-scale experimental systems and improving the wellbeing of society. We seek to play an active role both internationally and locally in the core and emerging areas of Computer Science and Information Systems.

Qualifications

The Research Associate will be responsible for working closely with the Principal Investigator and lab members on one or more research projects under the NRF grant. He/she should possess experience or interest in at least one of the following research areas:

• Security
• Systems and Networking

Job requirements:

• Master’s degree with at least 2 years’ relevant work experience;
• Programming skills in C/C++.
• Experience in research.
• Experiences with the following areas will be preferredProgram analysis
  System/OS kernel development
  Audit log analysis
  Trusted hardware programming

Part Time Position Only.

Responsibilities

1. Demonstrate proficiency in various art techniques, mediums, and styles.
2. Effectively teach students how to use them to express their ideas and emotions.
3. Provide guidance and support to students in developing their artistic skills - drawing, painting, sculpting, and other art forms.
4. Create a positive and inspiring classroom environment that encourages experimentation, self-expression, and collaboration among students.
5. Evaluate and provide constructive feedback on students' artwork, helping them identify areas of improvement and celebrating their achievements.
6. Engage students with sensory play.
7. Ensure a safe and orderly art classroom environment, following appropriate safety guidelines and procedures for handling art materials and equipment.
8. Engage children in lessons, ensuring activities are fun and age-appropriate.
9. Maintain Good and Professional relations with Children and Parents.

Requirements

1. Teamplayer and able to work in a team.
2. Demonstrate proficiency in various art techniques, mediums, and styles.
3. Previous experience teaching art to students of various age groups (2.5-5 YO) and skill levels.
4. Passion for art education and a commitment to fostering creativity and artistic growth in students.
5. Enthusiastic individual that has initiative, high adaptability
6. Strong communication and interpersonal skills, with the ability to connect with students, parents, and colleagues effectively.
7. Maintain tidiness and cleanliness of studio.
8. Knowledge of safety protocols and procedures for handling art materials and equipment.
9. Able to converse in English and/or Mandarin (as will need to liaise with student and/or parents who speaks in mandarin)

Working Hours
Wed - Fri: 1pm-8pm
Sat - Sun: 9am-7pm

Closed on PH.

• Provides advice and guidance to other employees
• Work autonomously while ensuring CEO expectations are readily met and exceeded.
• Defining, implementing and revising operational policies and guidelines for the organization
• Working with the human resources department to create job descriptions, hire competent personnel and oversee employee training programs
• Liaising with departmental heads to develop financial plans and ensure company-wide compliance
• Developing and implementing human resources policies and Supporting strategic objectives
• Completing performance reviews in a prudent manner
• Delegating responsibilities to ensure staff members grow as capable participants
• Employing various initiatives to coach employees to optimize their capabilities.
• Ensuring compliance with laws and regulations
• Work closely with colleagues on cross-territory opportunities and other internal teams on marketing materials and cause studies
• Driving the company’s operating capabilities to surpass customer satisfaction, retention and company goals
• Overseeing marketing initiatives and implementing better business practices.
• Spearheading strategies to steer the company’s future in a positive direction.
• Oversee daily operations, while controlling and managing inventory and logistics
• Ensuring daily operations run smoothly and as efficiently as possible
• Controlling company costs and introducing tactical initiatives to address theft and other losses.
• Monitoring invoices, money handling procedures, accounting and bank processes.
• Preparing timely and accurate financial performance reports.
• Must have extensive experience in managing accounts (Xiaohongshu, TikTok, and Instagram) on self-media platforms. Familiarity with platform rules and algorithms is essential.
• Ability to develop effective self-media strategies for clients in these industries.
• Strong team management and leadership abilities. Demonstrated experience in leading teams to work efficiently and achieve goals.
• Excellent communication and coordination skills, capable of maintaining strong relationships with clients, team members, and partners.
• Strong data analysis and interpretation skills. Ability to provide optimization recommendations and improvement measures based on data insights.
• Understanding local market trends and characteristics and providing strategic advice for the company's expansion.
• Proven ability to build teams and standard operating procedures (SOPs) from scratch.
• Capable of assembling an efficient self-media operations team.
• Good communication skills in English and Mandarin to liaise with our China HQ team.

*Only looking for Singaporeans/ Permanent Residents

About us

This is a dancing school doing Ballet and Modern Dance. You will be working with teachers, parents as well as children.

Qualifications & experience

• NITEC/ Higher NITEC
• Diploma
• IT Knowledge

Tasks & responsibilities

• Checking of email & answering to daily enquires from parents
• Issuing of invoices
• Managing of social media (creating & posting posts, etc)
• Assist Teachers to take photos/ videos during classes when required
• Ensuring tidiness and cleanliness of office
• Keep track of merchandise inventory and office supplies
• Other ad-hoc duties

Benefits

• Standard medical benefit
• Annual leave

NBCUNIVERSAL INTERNATIONAL

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusioninitiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

CNBC INTERNATIONAL

CNBC is the world’s number one business and financial news network. Its mission is to help the influential and aspirational make astute decisions to get ahead by providing live market updates, breaking news, in-depth analysis and exclusive interviews.

CNBC’s vast portfolio includes CNBC.com, the online destination for global business; CNBC PRO, the network’s premium subscription service that provides real-time global market data and market analysis, as well as a growing slate of live and virtual events where consumers can experience CNBC’s award-winning journalism, live.

With headquarters in New Jersey, London, Singapore, and Abu Dhabi, CNBC provides a truly global 24-hour business briefing for senior business leaders, the financial community and those with assets to invest or protect. Today the channel is available in more than 392 million homes worldwide. CNBC also boasts a growing audience across its social media and digital video platforms.

Visit www.cnbc.com for more information.

NBCUniversal is the parent company of CNBC.

OVERVIEW

CNBC Digital is looking to hire an Associate Editor on the APAC team, based in Singapore under a Fixed-Term Contract for 12 months. In this role, you will collaborate with CNBC’s digital news team during Asia’s business day to assign, edit and write stories – all while meeting tight deadlines. You should have strong planning skills, some experience in mentoring junior reporters, and a desire to excel at curating the front page of a website while effectively communicating across teams.

KEY RESPONSIBILITIES

• Support the Deputy Managing Editor in overseeing a diverse team of journalists
• Act as the hot-seat for CNBC.com, managing and updating site content with strong editorial judgment and knowledge of business and financial news
• Assign and edit stories relevant to the APAC region
• Organize workflow and maintain the editorial calendar
• Brainstorm and pitch compelling features ideas that align with CNBC’s editorial strategy
• Write breaking news headlines quickly for mobile notifications, ensuring both accuracy and an appropriate tone
• Write breaking news and analysis stories as needed
• Act as a copy editor for CNBC.com, ensuring that all stories, features, video descriptions, and interactive content meet the highest quality standards and are published promptly

ESSENTIAL REQUIREMENTS

• Extensive knowledge of CNBC’s content and subject material, with a strong interest in financial markets, economics, technology and politics
• Strong understanding of global financial markets and the interplay between different economies and markets
• Proven experience in updating websites, news editing or hot-seating at a wire service
• Ability to manage multiple tasks and stay composed in a fast-paced news environment
• Ability to work effectively as part of a team and across all departments and locations
• Excellent verbal communication skills, combined with strong research and succinct writing skills
• Demonstrated self-starter, with the confidence to make quick decisions in a fast-paced news environment
• Familiarity with social media platforms, especially X
• Fluency in English language
• Flexible and willing to occasionally work different shifts when required, which some starts very early in the morning or on weekends

DESIRED ATTRIBUTES

• Minimum 2 years of editing experience in a fast-paced news environment or business news organization
• Familiarity with content management systems
• Experience in overseeing news coverage and making editorial decisions within a leading wire service or business news organization

The responsibilities associated with this position are not limited to the above description and may be modified at any time by the Company.

ADDITIONAL INFORMATION
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected].

Director of Distribution Logistics (D&L) Regional Operations APAC is responsible for establishing and leading a regional excellence center team. Objectives are to build a scalable regional D&L excellence organization by optimizing the flow of product through our network of DCs, driving a culture of continuous improvement through application of best practices and aligned with global supply chain strategy, supporting the supply chain in reaching financial & service goals. The role will be working in cross functional leadership & collaboration in execution of projects, proactive identification of barriers & risks and building mitigation plans in partnership with the business to identify key problems / needs to be solved for.

Job Description:

• Establish and lead regional D&L Excellence team
• Own and develop strategic roadmap for regional D&L Excellence team
• Responsible for key Center of Excellence areas, including 3PL tendering, integration and new business integration
• Ownership of regional Distribution Business Intelligence (BI), analytics, and dashboards
• Digitalize scalable and efficient regional BI best practice solution
• Accountable for establishing seamless data integrations with 3PL supplier
• Drive strategy and implementation of short-, mid-, and long-term capacity control tower
• Deliver operational excellence, best practice, and synergies across the APAC region
• Responsible for regional value creation and driving excellence towards local APAC D&L teams and business
• Envision and lead strategy for regional D&L BI and analytics agenda
• Drive identification and deployment of best practices across distribution network centered around design & layout optimization, labor utilization and workflow to maximize the efficiency of our operations
• Proactively drive regional digitalization strategy implementation to ensure efficiency.
• Experienced people leader with passion for people and a proven track record of identifying and growing key talents
• Excellent collaboration skills and desire to win together
• Proven local, regional, and global stakeholder management skills
• Work to ensure that the Crocs D&L is striving to have a local and “Employer of Choice” status
• Partner with the Human Resource Department to facilitate development plans, reviews, interviews, hiring, terminations, and coaching
• This role will empower team members to deliver results against established goals and priorities, while creating an environment where everyone can do their best work.

Job Requirements:

• Degree, preferably in the areas of Logistics, Supply Chain, Engineering (or equivalent work experience)
• 10+ years of experience in the high growth, highly automated distribution center environments
• Experience with IT implementation and 3PL integration
• Experience leading distribution center design and layout initiatives
• Experience with 3PL outsourcing and interfacing
• Demonstrated experience in managing senior stakeholders, working in a diverse and multi-functional environment
• Prior experience leading DC operations a plus.
• Thrives in an organization under continuous development and on growth trajectory
• Self-driven and proactive character, taking ownership and leading own area forward
• Capable to impact the organization broadly by own initiative
• Experience working in an automated environment required (specific experience with Wholesale, Ecommerce and Retail a plus)
• Strong experience with performance metrics and process improvement
• Strong communication, interpersonal and organizational skills with the ability to handle changing priorities and use of good judgement in stressful situations
• Ability to motivate team members and beyond with strong conflict management and problem-solving skills
• Collaborative, possesses good interpersonal and communication skills and able to manage assigned responsibilities independently
• Ability to drive a collaborative team environment to achieve solutions best fit for the company.
• Business travel required - At least 1 week per month in other countries. Estimate >25%.

As the Senior Manager/Assistant Director, Integrated Office, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.