JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

JOB SCOPE:

Design, develop and deliver working software applications to delight customers
Improve software quality using XP practices such as code review and unit testing
Adheres to the Software Craftsmanship Manifesto
Prepare architectural and other technical documents.

Requirements

• Degree / Diploma in IT
• With 2 yrs – 8yrs of experience with SAP
• SAP experience is mandatory.
• Communication skills should be good to handle the users Focus is on generic SAP.
• Knowledge of business processes in SAP modules such as FICO, SD, MM, PE , HR , ABAP , PP is an added advantage.
• Great communicator, negotiator and team-player.

We are currently looking to hire Frontend with Angular Developer.

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Responsibilities:

• 6+ years of experience in developing and maintaining frontend applications.
• Experience in developing enterprise applications with new user-facing features using Angular / Python technologies.
• Build reusable components and front-end libraries.
• Experience in CI-CD tools like Bitbucket, Jenkins, Jfrog, JIRA, confluence etc.
• Familiarity with relational databases like Maria DB, MySQL
• Optimize applications for maximum speed and scalability
• Collaborate with back-end developers and web designers to improve usability.
• Ensure high-quality graphic standards and brand consistency.
• Troubleshoot and debug applications
• Fluency in written and spoken English; Good communication and interpersonal skills.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Responsibilities:

• Assist BIM Coordinators in creating, updating and revising BIM Models throughout the project life cycle
• Create and update BIM Models based on contract drawings and latest information.
• Ensure integrity/ quality of the models.
• Generate documentation and shop drawings for BIM Models
• Produce BIM Model deliverables for Construction, documentation and fabrication.
• Identify issues for BIM Coordinators where discrepancies occur during design stage.

Requirements:

• Diploma or Degree in Civil Engineering
• At least 2 Year(s) of relevant experience in C&S, Reinforcement/ Architectural BIM Models related projects.
• Well versed in Revit
• Able to complete models, shop drawings in timely and quality manner.
• Knowledge in BIM is MUST
• Knowledge in Dynamo and have BIM Certificate will have an added advantage.

*Location:* Singapore

*Industry:* Construction, solar energy

*Key Responsibilities:*

- manage on-site electrical works for solar energy projects

- supervise workers on the installation, maintenance, and repair of solar systems

-Coordinate with project managers, clients, and workers to ensure timely project completion

- Troubleshoot electrical issues

- Ensure compliance with safety regulations and quality standards.

*Requirements:*

- Minimum of 3 years of experience in electrical work, preferably in solar energy projects.

- Good understanding of electrical codes and safety standards.

- Ability to read and interpret technical diagrams and plans.

- Must be physically fit and willing to work on-site

- must have class 3 license

*Benefits:*

- Competitive salary package

- Opportunities for career development in the growing renewable energy sector.

- flexible working hours

- welcome Malaysian PR/citizen

We are looking for an experienced food service manager to join our team. The food service manager’s responsibilities will include ensuring that all meals are properly portioned and presented and resolving customer complaints. You should also be able to expedite service during busy periods by assisting in serving customers and processing payments.

To be successful as a food service manager, you should be detail-oriented and knowledgeable about food health and safety regulations. Ultimately, an exceptional food service manager should be able to multitask as well as demonstrate excellent leadership, problem-solving, and customer service skills.

Food Service Manager Responsibilities:

• Recruiting, training, and managing food service employees.
• Scheduling employee work hours to ensure that all shifts are adequately covered.
• Completing payroll and maintaining employment records.
• Ensuring that customers are served quality food in a timely manner.
• Regularly inspecting all work areas to ensure compliance with food health and safety regulations.
• Taking inventory of food supplies and other consumables, ordering necessary supplies as needed, and receiving deliveries.
• Accurately tallying all cash and charge slips.
• Reviewing sales records to determine which menu items are most profitable.
• Arranging cleaning and maintenance services including trash removal, pest control, deep cleaning, and equipment maintenance, as needed.
• Switching off all lights and enabling the alarm system at the close of business.

Food Service Manager Requirements:

• Proven experience working in the food service industry.
• Sound knowledge of labor laws as well as food health and safety regulations.
• Excellent organizational and problem-solving skills.
• Outstanding leadership and management skills.
• Exceptional communication and customer service skills.
• Attention to detail.
• The ability to stand for extended periods.

· Promoting the company's existing brands and introducing new products to the market.

· Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.

· Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.

· Gathering, investigating, and summarizing market data and trends to draft reports.

· Implementing new sales plans and advertising.

· Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives.

· Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.

· Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Must have experience to prepare all the bellow receipes

Non-Vegetarians:

Fish:Fish Curry,Fry,Tawa Fish,Kearala Fish Curry,Fish Kozhambu(Tamilnadu),

Chicken:Chicken Curry,Chick Fry, Butter Chicken,Chicken loly pop,Chicken Chetinadu,Peper Chicken,chicken Kadai,Garlic Chicken,Chicken Kuruma,Palak Chicken,Chicken Dry

Mutton:Mutton Masala,Pepper Mutton, Mutton Curry,Mutton kuruma,Mutton Kadai)

Sea Foods:

Prawns Masala,Prawns Fry, Crab Masala,Crab curry,Dry Fish Curry

Chinees:

Chicken-65, Chilli Chicken, Chicken Fried Rice, Chicken Noodles, .

Biriyani:

(Veg Biriyani,Veg Pulao,Gr.Peas Pulao,Mushroom Pulao,Kasmiri Pulao,Chicken Biriyani,Chicken Fry Biriyani,Hydrabad Biriyani,Mutton Biriyani,Fish Biriyani,Prawns Biriyani)

Tandoori:

Types of Naans, Rooti, Tandoori Chicken, Chicken Kabab, Veg Kabab, Chicken Tikka, Paneer Tikka,

Salads:

All Types of Salads

• Support the Accounts Payable (AP) function.
• Ensure accurate vendor records in SAP.
• Review monthly bank reconciliations and prepare cash flow forecasts.
• Generate monthly management reports and respond to finance team inquiries.
• Prepare and reconcile monthly accrual schedules for expenses.
• Oversee GST submissions and ensure compliance.
• Reconcile third-party Goods-In-Transit (GIT) accounts.
• Manage the fixed asset register and organize capex documentation.
• Liaise with tax consultants, external auditors, and the company secretary on audit and legal matters.
• Prepare XBRL filings for financial statements.
• Submit periodic reports to the Department of Statistics.
• Any other duties as assigned.
• With experience with using Quickbook software for handling account related work is preferred.
• Monthly cash book closing.

• Hybrid Working Arrangement
• Great Working Environment and Team Culture
• Centrally Located

Job Description & Requirements

• Identify and map out solution providers in your target market
• Contact that market through calls and meetings.
• Build strong relationships through your market intelligence and strong client delivery to grow your events
• Have a deep understanding of your clients' business objectives to make your event an integral part of the development strategy
• Creative unique package development to suit your clients objectives through conferences and an online platform
• Create in depth proposals that meet all the clients objectives

The Ideal Candidate:

• Accumulated good sales experience in Conferences, Events, Advertising, Media or Market Research
• B2B sales exeperience
• Analytical personality
• Good interpersonal and communication skills
• Strong drive to succeed
• Good team player

• Support the Accounts Payable (AP) function.
• Ensure accurate vendor records in SAP.
• Review monthly bank reconciliations and prepare cash flow forecasts.
• Generate monthly management reports and respond to finance team inquiries.
• Prepare and reconcile monthly accrual schedules for expenses.
• Oversee GST submissions and ensure compliance.
• Reconcile third-party Goods-In-Transit (GIT) accounts.
• Manage the fixed asset register and organize capex documentation.
• Liaise with tax consultants, external auditors, and the company secretary on audit and legal matters.
• Prepare XBRL filings for financial statements.
• Submit periodic reports to the Department of Statistics.
• Any other duties as assigned.
• With experience with using Quickbook software for handling account related work is preferred.
• Monthly cash book closing.

Operation MANAGER (RESTAURANT)

Job Description & Requirements
planning, organizing, staffing, leading and controlling.

Overseeing daily business operations. Developing and implementing growth strategies. Training low-level managers and staff. General Managers set policies, operations, create and maintain budgets.

Mentally prepared to bring the company to the next level according to execute the director's goals & directions set for company.

Job Description

• Coordinate of design drawings with consultants to comply with requirements of the authorities
• Review project specification, technical clarifications and construction drawings
• Supervise architectural works and coordinate with client's representatives, consultants, sub-con on technical matters
• Ensure all submission of detail drawings, materials and mock up for early approval
• Ensure all architectural works are carried out as per approved architectural drawings and specifications and all interface details with SWCs works are carried out as per CCSM and Reflected Ceiling Plans.
• Plan, manage and maintain the BIM data in compliance with project requirements
• Create and maintain the project template files to assure standards
• Coordinate with other departments and engineers to manage and resolve the clashes
• Liaise with sub-contractors
• Prepare Transmittal on drawings for submission or issuance to sub-contractors
• Review and revise the current revision status
• Compiling of As-built drawing upon project completion
• Minor coordination of Architectural / Structural / M&E drawings
• Detailing and documentation of working drawing
• Check on site to ensure that architectural works are carried out according to the construction drawings
• Attend to Architectural materials, sample board, trade demo and shop drawings submission and submittal reviews comment from consultants

HOW TO APPLY:

Interested applicants, please send your latest resume to ref16(at)trustrecruit.com.sg or click on “Apply Now” and provide the below details in your resume.

• Current salary (breakdown)
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Charmaine Tin Zi Jin

EA Personnel Reg No: R23113892

Job Description:

We are seeking a highly skilled IT Security Specialist to ensure the security and integrity of an Application in one of the governments Agency. The successful candidate will be responsible for implementing, maintaining, and overseeing security procedures and protocols, ensuring compliance with regulatory requirements, and performing risk assessments.

Key Responsibilities:

• Security Compliance: Ensure the system complies with security policies, regulations, and standards as outlined by the Board, including ISO/IEC certifications (27001, 27017, 27018).
• Risk Assessment: Conduct risk assessments to identify potential threats to the system, assess vulnerabilities, and propose mitigation measures​.
• Security Audits and Testing: Coordinate and conduct security audits, penetration testing, and vulnerability assessments for hardware, software, and network components​.
• Incident Handling: Manage security incidents, including detection, containment, recovery, and root cause analysis​.
• Security Documentation: Maintain and update security policies, procedures, and reports, ensuring all documentation is up-to-date​.
• Personnel Management: Conduct background checks on personnel and ensure they meet the security clearance requirements​.
• Training and Awareness: Provide security training and awareness programs for internal staff and subcontractors​.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Certification in security standards such as ISO/IEC 27001, CISSP, or equivalent.
• Minimum 3-5 years of experience in IT security, risk management, or related fields.
• Experience in performing security assessments, audits, and implementing risk mitigation strategies.
• Familiarity with security frameworks like CIS, OWASP, and OSSTMM.
• Strong communication skills and the ability to work collaboratively with cross-functional teams.

App skill set :

App : Ecquaria SOP™ 2.2.1, Wildfly 20.0.0, AdoptOpenJDK with Hotspot 8.0.265.01,

.NET Framework 4.7

Repertoire Server 8.10.1,

Web : Apache HTTPD 2.4.58

App : Ecquaria SOP™ 2.2.1, Wildfly 20.0.0, AdoptOpenJDK with Hotspot 8.0.265.01,

.NET Framework 4.7

Repertoire Server 8.10.1,

Data : MSSQL

Integration : Azure API Management

Common SFTP Service

Gateway Utility : Common Proxy Service.

3 to 6 years of Experience

• Position: Quantity Surveyor Executive
• Location: Ubi
• Working hours: Monday to Thursday (9am - 6.30pm), Friday (9am-6pm)
• Salary (commensurate with experience): Up to $4,800 + Performance Bonus
• Duration: Permanent
• Industry: Interior Design

Main Responsibilities:

• Conduct quantity take off, price, forecast the cost of the different materials needed for the project
• Prepare tender documents, contracts, budgets, bills of quantities
• Prepare forecast for monthly subcontractors payments
• Liaise with the client and data entry of project expenses into system
• Document progress claims, materials, and reports on project
• Negotiate with contractors and subcontractors
• Any other ad-hoc duties assigned

Requirements:

• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
• At least Diploma holder and 3 years of relevant experience
• At least 3 years of experience in the Interior Design industry preferred

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Responsibilities:

• Acting as a business partner to oversee the Profit Centre financial performance.
• Work closely with the commercial/operational teams and participate in relevant management control activities.
• Provide valuable financial/non-financial information and suggestions to drive for financial excellency.
• Review the monthly closing and internal reporting process from subsidiaries to ensure compliance with Group reporting requirements.
• Perform critical and in-depth analysis of the Profit Centre’s operating performance.
• Build dashboards on profitability, cost control, working capital efficiency, cash flow management, and other key efficiency and productivity indicators.
• Drive the annual budgeting, business action plans formulation and budget control.
• Control and report key risks including risk of material misstatement in financial reporting as well as any other risks that threaten the value protection and creation.
• Ensure Group financial control policies/guidelines are strictly followed by subsidiaries.
• Any other ad-hoc matters assigned

Requirements:

• Bachelor's degree in Finance/Accountancy/Banking.
• Qualification in Certified Public Accountant or Certified Management Accountant designations would be added advantages.
• At least 5 years of controllership experience.
• Commodity trading and manufacturing experience is a plus.
• Good business acumen and strategic insights
• Experienced with complex budget and financial model.
• Excellent verbal and written communication skills in English and Chinese. Decent proficiency in Bahasa Indonesia/Malay is an advantage.
• Capable to drive business processes and control.
• Analytical and attention to detail.
• Highly proficient with Microsoft Office ie Excel, PowerPoint, Word.
• Strong knowledge in accounting, costing, taxation and internal control.
• High integrity with good analytical and problem-solving skills.
• Leadership skills and potentials. Experience in partnering with Executive team is expected.
• Able to work independently as well as being a team-player with strong commitment to department/company harmony.
• Be able to work under pressure.
• Willing to travel.

Job Responsibilities:

• Seek out and acquire new business and customers for the organization (this is primarily a hunting role).
• Lead engagement efforts and expand relationships with assigned customers in the country.
• Maintain strong and positive relationships with all assigned customers.
• Prepare and lead customer quotations and proposals.
• Achieve targets and contribute to the organization's revenue, volume, and gross profit growth.
• Implement business development strategies and tactics.
• Assist management in developing sales plans, tactics, and strategies as needed.
• Collaborate with local and regional product teams (including Air, Ocean, and others) to secure competitive market rates for customer proposals.
• Monitor and analyze the performance of managed customers, identifying areas for action and executing necessary measures.
• Support and facilitate the growth of assigned accounts both regionally and globally, if needed.
• Collaborate with leadership and relevant stakeholders to implement new and existing sales initiatives.
• Participate in tenders/RFQs/bids as required.
• Foster positive relationships with internal stakeholders, including Tech, Product, Customer Service, Operations, and others.
• Provide input on process improvements and help implement related changes.
• Manage relationships with internal stakeholders.
• Execute and oversee any additional tasks assigned by direct and indirect supervisors.

Requirements:

• Degree or equivalent qualification
• Certification in Logistics and/or Supply Chain is a plus
• Minimum of 5 years of experience in a customer-facing role within freight forwarding, shipping, air cargo, logistics, supply chain, or similar industries, specifically in business development, sales, commercial, operations, or customer service
• Pure hunting role; must have working knowledge of freight forwarding and/or logistics operations and sales processes
• Understanding of customer retention and experience in managing customer relationships
• Strong customer focus and commitment to service excellence
• Proven track record in executing successful sales development strategies
• Proactive, independent, and capable of multitasking in a startup environment
• Proficient in Microsoft Office applications
• Excellent interpersonal skills, accountable, initiative-driven, and eager to learn
• Strong consultative sales techniques and well-developed negotiation skills
• High level of honesty, integrity, and ethical standards
• Ability to thrive in a rapidly growing and dynamic environment
• Exceptional written and verbal communication skills, with the ability to communicate, present, and influence at all organizational levels, including executives
• Capable of managing the competing needs of different stakeholders while fostering collaborative relationships
• Proven self-starter with the ability to work autonomously and/or remotely
• Team player with a positive attitude
• Proficient in Microsoft Office applications

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Research Scientist for Research on Wireless Power Transfer

The hired Research Scientist will work on the research of wireless power transfer (WPT) in the Biomedical EM Lab at Singapore University of Technology and Design (http://people.sutd.edu.sg/~huangshaoying/). The contract is 1 year (renewable) for research assistants.

Project Description

The project is to investigate the electromagnetic mechanisms for a compact, efficient, and wideband antenna/radiator suitable for wireless energy harvesting (WEH)/WPT. This exploration will span both conductive and magnetoelectric (ME) antennas. Our study will consider WIFI, power from base stations, and WPT as potential power sources.

Job Scopes:

• Literature review of the research domain
• Investigations on the electromagnetic mechanisms for a compact, efficient, and wideband antenna/radiator suitable for WEH/WPT
• Designs of small antennas/radiators for WEH/WPT
• Antenna/radiator fabrications and testing
• Paper writing and documentations

Your profile

We are looking for a researcher with the following expertise and skills,

• A PhD in electrical engineering, physics, or related field
• Knowledge on EM theories microwave engineering, especially antenna theories and transmission line theories
• A background on EM modeling and simulation software (e.g., CST)
• Research or design experience on WEH/WPT and/or antenna designs
• Testing and characterization of RF/microwave devices or components
• Python/Matlab coding
• Good track record of the capacity to drive first author publications
• Good communication skills and interpersonal skills
• A good team player

For interested candidates

Interested candidate please send your CV to Huang Shaoying at [email protected]

• Manages relationship of a defined number of customers and prospects in particular sector
• Seeks and prospects for Strategic Customer targets to win new customers.
• Ensures that Key Account activities are aligned with global/regional sector strategy
• Focuses more on customer and sales relationship building through attending external customer meetings and internal meetings
• Achieves stipulated sales target by maintaining a healthy pipeline, good contractual performance and proactive thinking.
• Ensures accuracy and proper maintenance of sales activity records through regular reporting and analysis of sales activities.
• Collects relevant customer information and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations.

Requirements:

• Min Diploma/ Degree with relevant years of experience
• Experienced in Account Management of Freight Forwarding or related international transportation services customers - managing SLA with SOP, monthly performance reviews with customers

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

We're getting strong traction with a consumer audience. It's time to move forward to the next phase of our startup. We need a sales manager who has been selling to consumer facing businesses and already has existing local business relationships. You will be our very first hire in Singapore!

We would like Singapore businesses to feature their promotions on Asian-Promotions.com (AP). AP is a new platform with already 65, 000 monthly unique SG visitors and 300, 000 page views.

Check out the benefits of subscribing to AP here:
(Eng) https://asian-promotions.com/advertise-on-ap
or
(CN) https://asian-promotions.com/advertise-on-ap-cn

Online Interview Questions:
What would your strategy be to sell AP subscriptions?

How many are you confident to sell every month, from month 1 to month 6?

How do you plan to achieve this?

Name the first 10 businesses you target to convert.

What do you feel is a fair commission for every subscription?

What support will you require from HQ?

What's this role about?

The Team Manager role in Chubb offers you the opportunity to lead a team of 15 telemarketers who are expected to connect customers with products that meet their needs, by marketing Chubb’s insurance policies to the mass markets through outbound telemarketing.

Responsibilities

• Lead a team of at least 15 Account Development Executives (ADEs) and Senior Sales Executives (SSEs) to achieve key performance indicators (KPIs), which includes sales targets, call quality and operational standards, by providing the necessary assistance, guidance and coaching support
• Monitor the daily team performance, individual staff metrics and manage the team’s break times
• Set KPIs and/or sales targets for individiuals and ensure that these KPIs and/or sales targets are known and met by the individuals
• Provide fair, constructive, and timely feedback towards individual performance expectations and goals
• Assess work performance of individuals and identify their areas of strengths and weaknesses, and develop them where necessary
• Train new hires on selling techniques through demonstration and sharing of best practices
• Review and respond to Quality Assurance reports in order to provide timely feedback to team members
• Conduct roleplays with team members to uplift their skillsets
• Resolve and demonstrate confidence when handling customer issues either on the phone or while assisting team members
• Conduct service recovery calls as and when required
• Manage escalated cases and maintain public relations including any complaints
• Monitor team attendance and agent behavioural issues, and report to supervisor/management when necessary
• Effectively address unprofessional or non-constructive behavior situations that may occur
• Motivate the team to maintain morale and encourage excellence
• Mentor team members on the development of their career goals
• Host team meetings when necesary to ensure that team members are provided with any process changes and/or updated information
• Participate in interviews for recruitment of telemarketers

Note: Relevant training will be provided

Requirements:

• Minimum GCE A-level/STPM or Diploma equivalent in any field
• Have at least 5 years of outbound telemarketing experience in selling insurance products
• Must possess Insurance Certificates in General Insurance (BCP, PGI and HI)
• Proficient in English and a second language
• Have a proven track record in outbound telemarketing
• Demonstrated the ability to effectively coach and guide other telemarketers in succeeding
• Keep-up-to-date with latest trends and world events
• Comfortable to have difficult conversations with team members
• Willingness to share best practices with colleagues

Key Responsibilities

· Project manage system development from business requirements to implementation

· Able to collect user requirements and perform business analysis

· Document the business requirements for overseas development team for applications development

· Conduct user training on new business systems for users

· Manage user acceptance testing

· Lead the internal IT support team in our day-to-day IT operations, equipment provisioning, user access management, endpoint maintenance, & contributing to the overall improvement of our IT stack

· Provide end-user support to executive staff, and advice regarding standard office applications and best practices as it evolves with company needs

· Ensure Licensing Management

· Support onboarding / off-boarding employees on corporate systems

· Create and update manuals and documentation

Key Required Skills

· Degree in Computer Science or related courses

· At least 3 years of IT project experience

· Experience in application development and support

· Required knowledge includes Java, servler, jsp, freemaker, Spring, Hibernate, JPA

· Skilled in HTML, Javascript, Vue, React and other frameworks

· Experienced in Oracle, MYSQL, SQL Server; and able to write SQL statements

· Knowledge in FIORI and ABAP will be an advantage

· Proven work experience as End user services manager

· Advanced knowledge of O365, including SharePoint, Exchange Online, Azure AD, and Microsoft Endpoint Manager

· Exceptional customer service skills with a problem-solving attitude

· Task-oriented and organized, experience managing a ticket queue and ability to prioritize

· Team management skills, team player, can collaborate in a productive fashion

· Able to troubleshoot a large variety of technical issues

· Experience in remote support

· Desktop Support: Windows 10 and Mac 10.13+

· Hands on experience with help desk and remote-control software

· Solid technical background with an ability to give instructions to a non-technical audience

· Ability to work under pressure

· Good attitude and willingness to learn

· Able to work with colleagues from different countries

· Customer-service oriented

· Good team work

· Excellent written and verbal communications skills

Job Responsibilities:

• Reports to the Project Director.
• Responsible for the successful completion of projects specializing in lighting deliverables.
• Ensures all paperwork and material submissions are, verified, professionally presented, and submitted on time
• Requires strong coordination and effective people management skills.
• Communicates clearly, both verbally and in writing, with Consultants, Architects, Designers, Electrical contractors, End-users, Relevant authorities, and Suppliers.
• Manages the project in relation to:

1. Contractual obligations
2. Budgets
3. Internal resources

• Leads the company's technical project team.
• Provides technical support to the project sales team.
• Thrives in a dynamic environment with new challenges.
• Capable of timely and cost-effective problem-solving.
• Engages in straightforward leadership and management.

Requirements:

• Degree or Diploma in Electrical Engineering, Construction Management, or a related field.
• Minimum of 3 to 5 years of relevant work experience in project lighting, electrical engineering, lighting systems integration, or local construction fields.
• Strong communication and leadership skills.
• Effective team player.
• Experience in the lighting industry is a plus.
• Experience in understanding AutoCAD drawings.Familiarity with Dialux and Relux lighting software is preferred.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
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