Responsibilities

· Responsible for the implementation, support, administration, upgradation and management of windows Operating systems, MS Office products, etc.

· Responds to incidents utilizing a variety of communication vehicles including: email, bridge calls, conference calls, instant messaging, and one-on-one communications.

· End-To-End responsibility for time critical tasks, by engaging the appropriate partner to perform the activities

· Ensure that work is carried out within agreed service levels and in accordance with department guidelines. Create, maintain, and distribute reports of progress to senior leadership

Technical / Professional Skills

· Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

· Account lockouts, password resets, O365 issues support.

· Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with defined process and standards.

Non-Technical / Soft Skills

· Must have strong communication skills (Verbal and Written) and the ability to articulate task management, priorities, and issues, participate in customer visits, conference calls, and assisting with defining the scope of services tasks

· Must have worked for global customers and ready to work in 24X7 environments. rotating shifts & rotating weekly Offs. Able to use end user support tools like RDP, and/or other support tools.

GOOD TO HAVE

· Has experience supporting mobile like Ipad, Mobile, Tablets

Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance

Skills (Key Words)

Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

Our client is a well-established market leader in the Pharmaceutical industry. They are looking for a Growth Marketing Manager to assist their team for the next phrase of their business. They are located in West – easily accessible.

Key Responsibilities:

• Create and implement targeted marketing and business development strategies for each health brand to increase market share and achieve revenue and profitability goals.
• Manage comprehensive online and offline marketing campaigns to expand B2B and B2C customer bases, boost engagement, and enhance brand recognition.
• Continuously improve marketing and business development processes using data-driven insights. Stay updated on industry trends and digital marketing changes to ensure high ROI.
• Identify and secure partnerships to increase distribution channels and market penetration. Strengthen relationships with key opinion leaders to enhance brand credibility.
• Develop and mentor a high-performing team to execute effective marketing and business development strategies in a creative and strategic environment.

Requirement:

• Degree in Marketing / Business
• Min 5 years of relevant experience with 1 – 2 years leadership experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
  EA License No. 19C9682
  EA Reg. No. R22108850 (Chan Mun Mun)

Our client is in Automotive industry. Due to business needs, they are now recruiting a HR cum Procurement Manager to be part of their HR Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of HR cum Procurement Manager:

• Align HR strategies with overall business goals.
• Foster positive employee-management relations and handle grievances.
• Oversee HR systems and procedures across the organization.
• Cultivate a productive and positive work environment.
• Manage performance appraisals to drive high performance.
• Ensure legal compliance in all HR operations.
• Align purchasing strategies with business objectives and review purchase orders for compliance.
• Identify, evaluate, and negotiate with vendors.
• Stay updated on purchasing technology trends and oversee implementation.
• Research and assess vendors based on quality, pricing, and services.

Requirements:

• Degree in any discipline
• Min 5 years of working experience as HR Manager with purchasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Innova Distribution is a fast-growing distribution company specialising in luxury home fragrances. Innova prides itself to distribute products of premium quality to enhance the well-being and health of individuals through scenting.

Responsibilities

• Conduct thorough market research to identify and source potential corporate clients.
• Clearly deliver product features, presentation and demonstration to showcase our offers.
• Engage in detailed discussions with clients to understand their requirements.
• Propose terms and conditions of sales agreements to achieve mutual satisfaction.
• Build and maintain strong relationships with both new and existing corporate clients.
• Serve as the primary point of contact for clients, addressing inquiries and resolving issues effectively.

Requirements

• Diploma in Business or any relevant field
• Minimum of 1 year relevant sales working experience
• Excellent communication and interpersonal skills
• Able to work with minimal supervision
• Passion for Home Fragrance

Others

Working hours: Monday to Friday, 08:30am to 17:30pm

Location: 1 Jalan Kilang, S159402

Medical Benefits

Mobile bill claimable

Interested candidates, please click APPLY!

Stefani Parfumerie is looking for Part-Time Retail Assistant!

Join us if you have passion in Home Fragrances & Customer Service or love interacting with customers!

Responsibilities
To provide excellent customer service, ensure visual merchandising standards at all times, commit to team roster with positive attendance record and able to thrive in a fast-paced environment. Product training will be provided!

Requirements:

• Able to commit 3 days a week
• Service-oriented and team player
• Prior experience in Retail and / or service Industry will be an added advantage

Other Information

• Shift : Retail Hours
• Location : Town Area
• Remuneration : From $12/hr
• Attire : All Black smart casual outfits

To know more about our products, please visit us at: https://stefaniparfumerie.com/

Interested candidate, click APPLY!

Job Description:

• Perform pickup, delivery and drop-off operations single-handedly using Van /14-ft lorry
• To support distribution operations and ensure timely delivery of goods
• Stand-in for Warehouse Assistants when needed
• Perform adhoc duties when required

Job Requirements:

• Possess Class 3 or class 4 driving license
• At least 3 years of relevant driving experience with no demerit points or accident in last 2 years
• Reporting workplace at Tuas
• Prior delivery experience of both hot, ambient and cold food products will be an advantage
• Basic knowledge of IT and mobile applications
• Not allowed to drive lorry home
• Able to work in shifts

We are looking for Full-Time Sales Associate!
Join us if you have passion in Home Fragrances & Customer Service or love interacting with customers!

Responsibilities

• Interact with customers to sell products and provide customer service
• Product knowledge and recommendations based on customer preferences and needs
• Weekly stock replenishment/stock take
• Maintain housekeeping standards in store/counters

Requirements

• Team Player
• Able to work with minimal supervision
• Drive to achieve individual sales target on monthly basis, in a team environment
• Prior experience in Retail Industry will be an added advantage
• 5 days work week (Including Weekends & PH)

Other Information
Shift : Retail hours
Location : Metro / Takashimaya (Rotational)
Remuneration : Basic Salary + **Attractive** Commission (From $2,300 + Commission)
Attire : All Black Smart Casual Outfits
Training will be provided

To know more of our products, please visit us at: https://stefaniparfumerie.com/

Interested candidates, click apply!

Admin & Invoicing Assistant

Job Responsibilities

• Prepare Invoice & Delivery Orders.
• Tally & check documents.
• Perform general data entry.
• Knocking off payment in the system upon receiving.
• Maintain Inventory.
• Any Ad Hoc and supporting duties as and when assigned

Additional Information

• 5.5 Day work week
• Mon - Fri 8am to 5pm
• Sat 8am to 12pm

Job Highlights

• Career Advancement & Learning Opportunity
• Friendly And Positive Working Environment
• Group Company Medical Insurances

. MBA with Degree in any Technical studies

. Possess expert knowledge and experience of leading channel sales in a technically orientated company preferably within the power sector

. Achieved business growth through leveraging CRM tools

. Effectively negotiates profitable sales

. Develop channel partner strategies and relationships

. Work with 3 rd party channel to drive improved performance

. Identify market opportunities for Control & Automation group products

. Expanding the direct customer and contact base through the channel

. Develop strategic relationships within APAC region

. Provide customer support and works with distributors to increase market penetration

. Achieve sales targets

. Coordinates all marketing activities with distribution partners

. Maximises product margins through effective pricing strategies

. Achieve customer visits/phone meetings to set targets

. Create quotes for channel partners with appropriate follow up

. Manage the opportunity pipeline to maximise value for the company

. Presentation and demonstration of products

. Maintain customer data in the company systems

. Work with internal company functions to address customer issues

. Monitor competitor activity, and key market trends

. Monthly reporting

. Exhibition attendance where required

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organise and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• Able to work night shift
• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Strong leadership, motivational and people skills
• Acute financial management skills
• BSc degree in Business Administration; hospitality management or culinary schooling is a plus

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

• Develop and execute plans for structured cabling projects in line with required specifications
• Oversee and coordinate the installation, termination, and testing of cabling systems
• Identify and resolve technical issues related to cabling infrastructure
• Work closely with team members to ensure projects are completed on schedule and meet all deliverables
• Maintain detailed documentation and records of project milestones and progress
• Ensure all work complies with relevant industry standards and regulations
• Requirements:
• Technical Officer must know the locations of Transmission cables and High
• Risk Sites for his assigned route / zone.
• Respond to all Earthworks Contractor enquiries for his assigned route/ zone.
• Consolidate the list of high risk sites weekly and constantly monitor the earthwork progress of the contractors.
• Patrol transmission cable routes to ensure that preventive measures to cables are in place and that contractor complies with LRe’s requirements.
• Filled up site check report when carry out site visit via CGP App.
• Ensure have consulted SPPG for High Risk Sites
• To perform ESC standby duty to attend to cable/ gas pipe damage
• To carry out any other duties as and when assigned by supervisors.

What You'll Needs

• Diploma in any Engineering from recognized Polytechnics in Singapore
• Relevant working experience would be advantageous
• Possess a personal vehicle and able to use for work purpose
• Possess skills in project planning, execution, and management
• Good grasp of using Microsoft applications, e.g. Outlook, Word, Excel, Teams, etc.
• Highly motivated individual with a positive attitude
• Able to work independently, as well as in a team and in a challenging environment

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

• Responsible for day-to-day business operations, growth of sales, performance and staff management of multiple restaurants to achieve target KPIs
• Drive sales revenue, increase customer service level and ensure day-to-day operational standards are met.
• Responsible for controllable cost management in terms of outlet overhead and operation costs
• Responsible for developing and grooming the store managerial team to ensure career progression, capability improvement and skills upgrade
• Work with HQ to ensure manpower is sufficient and manage manpower cost.
• Establish procedures and standards of work to ensure operation efficiency in a customer-centric environment
• Strategize with Marketing Department to increase sales and identify new sales opportunity
• Reviewing the performance of staff, identifying training needs and planning training sessions
• Utilizes and plan labour effectively to meet budgets while ensuring high quality of service
• Perform any other duties and responsibilities as assigned

• Responsible for day-to-day business operations, growth of sales, performance and staff management of multiple restaurants to achieve target KPIs
• Drive sales revenue, increase customer service level and ensure day-to-day operational standards are met.
• Responsible for controllable cost management in terms of outlet overhead and operation costs
• Responsible for developing and grooming the store managerial team to ensure career progression, capability improvement and skills upgrade
• Work with HQ to ensure manpower is sufficient and manage manpower cost.
• Establish procedures and standards of work to ensure operation efficiency in a customer-centric environment
• Strategize with Marketing Department to increase sales and identify new sales opportunity
• Reviewing the performance of staff, identifying training needs and planning training sessions
• Utilizes and plan labour effectively to meet budgets while ensuring high quality of service
• Perform any other duties and responsibilities as assigned

• Responsible for day-to-day business operations, growth of sales, performance and staff management of multiple restaurants to achieve target KPIs
• Drive sales revenue, increase customer service level and ensure day-to-day operational standards are met.
• Responsible for controllable cost management in terms of outlet overhead and operation costs
• Responsible for developing and grooming the store managerial team to ensure career progression, capability improvement and skills upgrade
• Work with HQ to ensure manpower is sufficient and manage manpower cost.
• Establish procedures and standards of work to ensure operation efficiency in a customer-centric environment
• Strategize with Marketing Department to increase sales and identify new sales opportunity
• Reviewing the performance of staff, identifying training needs and planning training sessions
• Utilizes and plan labour effectively to meet budgets while ensuring high quality of service
• Perform any other duties and responsibilities as assigned

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

· Proven customer service experience as a manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Strong leadership, motivational and people skills

· Acute financial management skills

Job Objectives

As an integral member of the Management team, you will play a key role in partnering the leaders to deliver effective and efficient services to our clients. You are accountable for operational aspects of a sizeable group of Centres, ensuring quality care and education for children, accurate recording and submission of financials (i.e. collections/billings, expenses, payroll etc.), and achievement of financial targets. You will undertake coaching to ensure enrolment growth and retention of existing customers, applying rigorous, proactive cost controls, and incorporating active continuous improvement in quality of operations to show results in employee development and retention, delivering excellence in customer service and ensuring legal/licensing compliance.

Key Responsibilities

1) Operations

• Craft and executes operational plans that ensure the Company’s mission of delivering service excellence to families and children, in alignment with Company values.
• Actively leads team to effectively accomplish targets and objectives.
• Consistently meets or exceeds financial targets and all of Company and Centres’ goals, and continuously grows the business.
• Anticipates customer issues and together with team employs effective problem resolution skills and strategies.
• Responds quickly and satisfactorily to parents’/corporate clients’ request for information/assistance, feedback and complaints.
• Develops and maintains strong working relationships with Corporate Clients/Partners, ECDA officers, Community contacts and corporate personnel
• Monitor enrolment and withdrawal, and work with MarCom to develop and implement marketing plan to reach and exceed operational capacity in centers.
• Oversee and ensure accuracy of Centres’ fee collections/billings, payments, petty cash claims, payroll etc.
• Conduct regular visits and checks on Centre environment, curriculum implementation, minimize overstock of groceries, admin & financial records.
• Monitor and effectively manage any outbreak of contagious diseases, example HFMD.

2) Quality Audits & Analytics

• Monitor all forms of licensing and accreditations by relevant authorities such as but not limited to SPARK accreditation, ECDA Licensing and HMCCP.
• Plan and conduct regular coaching and internal assessments to ensure compliance with quality and industry regulatory requirements.
• Partners QA to compile, evaluate and report audit findings to senior management, and recommend appropriate corrective and preventive actions.
• Partners the relevant departments to support on-site audits conducted by external providers.
• Ensures compliance with all laws and licensing requirements, as well as Company policies and procedures
• Supports the research, design and development of quality initiatives to improve, enhance, innovate and/or introduce new approaches and programmes in quality excellence.

3) Capability Development

• Ensure effective onboarding for all new hires as part of their job induction.
• Coach centre leaders to identify training needs as part of the staff’s Individual Professional Development Map (IPDM).
• Mentor and coach centre leaders in the execution of their duties, honing their skills, and getting them ready for the occupation of their roles.
• Mentor and coach centre leaders and educators in quality excellence, improvement projects and initiatives.
• Collaborates with Departmental Heads and centre leaders to identify key areas requiring training and develop program requirements unique to each staff level in grooming identified performers for higher level positions
• Serves as a training and development resource person, promotes and advocates quality human development activities and projects at organizational level and outside the organization at industry level.
• Conducts/facilitates training, workshops, communication or briefings to equip all stakeholders with the knowledge, skills and understanding in SOPs and quality standard practices to meet quality standards.
• Monitor that all staff meets prescribed CPD hours and ensure training programs are within the allocated budgets.
• Maintain the department’s record systems, files, training materials inventory, and prepare periodic reports and summaries to keep Management apprised of training activities and results.

4) Other Areas

• Participate in the RFP (Request for Proposal) or tender process for any potential new business where appropriate, including the bid document, 3 the financial analysis of new project, terms and conditions and sales presentations to clients (where applicable).
• Develops and maintain strong working relationships with Corporate Clients/Partners, ECDA officers, Community contacts and corporate personnel.
• Develops and maintain professional working relationships with employees at all levels.
• Where required to assist/lead and/or manage assigned projects.

Job Requirements

• Minimum Bachelor degree in Early Childhood Care and Education, or equivalent
• At least 8 years of teaching and centre leadership experience combined
• At least 3 years in managing multiple centre
• In-depth understanding and knowledge of ECE centre operations
• Familiar with coaching/mentoring and training 
• Strong communication skills, written and verbal 
• Attention to detail with good problem analysis and solving skills 
• Good interpersonal skills, able to work with all levels of staff and across Departments 
• Able to work independently and in a team environment

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

• Well Established Company
• Basic $4000 - $5000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Central
• Working days: Monday to Friday
• Working hours: 8.30am – 5.30pm

Job Responsibilities:

• Monitor the day-to-day activities in the field, managing the flow of information, and reporting and tracking issues arising from progress, quality and safety
• Assist in completing the handover plan, ensuring documentation is completed and expectations are met on time and with quality
• Identify issues proactively and work with the team to resolve effectively
• Maintain and develop strong relationship with customers with direct interaction with focus on improving customers’ perception of service, quality, on time delivery, responsiveness, and problem solving
• Travel to various job sites required
• Ability to work overtime and weekends when required
• Effectively manage multiple projects
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Higher Nitec and/or Diploma in Electronics and/or Electrical Engineering or relevant field with 2-3 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492