Responsibilities:

• Support Front Office Manager to supervise and coordinate front office operations
• Manage service recovery for escalated guests’ concerns and feedback
• Manage team’s service performance in response to guests’ needs and requests to ensure guest satisfaction
• Collaborate with various departments on guests’ special requirements and requests
• Monitor front office operations to ensure adherence to organizational standards and procedures
• Monitor room inventory levels and reconcile discrepancies
• Manage staff performance to achieve departmental goals
• Provide coaching and guidance to improve staff work performance
• Manage emergency situations
• Record and report all unusual events to the Management
• Other ad-hoc duties and responsibilities as and when assigned

Requirement:

• At least Diploma in Hospitality Management or equivalent
• Min. 2 years of working experience as Duty Manager
• Able to perform rotating shifts, including weekend and public holidays
• Team player with positive work attitude
• Passionate to serve and go the extra mile for guests
• Possess excellent communication, interpersonal and leadership skills
• Able to make sound decision and solve problems effectively
• Able to work under pressure

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

An Assistant Front Desk Manager with Conrad Hotels and Resorts is responsible for the overall daily operations of the Front Desk in check in and checks out including groups, VIPs and overseeing the availability of rooms.

What will I be doing?

As an Assistant Front Desk Manager, you are the first point of contact for dealing with all in house guest’s feedback. The position predominately involves face-to-face contact with Guests and represents Senior-level hotel management in their absence. Specifically, the Duty Manager will perform the following tasks at the highest level of service:

• Be available in the Front Desk area at all times to attend to matters, which require a decision to be made.
• Monitor the conduct and performances of all Front Desk, Groups and Telephone staff at work and report findings to the head of the department concerned for follow up.
• Monitor and ensure the cleanliness of the Front Desk area.
• Assist and coach staff in dealing with special requests and complaints.
• Ensure all house set up for the day’s arrivals are accurate and timely completed.
• Be aware of VIPs arrivals and departures together with the Guest Experience team.
• Ensure sufficient staffing at the desk to meet the activities for the day at the desk.
• Ensure that all Guest complaints are handled promptly and completely.
• Ensure new staffs are coached and has proper buddy in their Job skills training period.
• Recommend training opportunities and submit department monthly training schedule.
• Ensure that all house rules and regulations are adhered to.
• Assisting the Front Office Manager in conducting confirmation and yearly performance appraisal of staffs.
• Review Guest feedback from SALT and any other forms of feedback with staff and take corrective measures with staff concerned.
• Leverage on Artificial Intelligence (AI) / technology such as Kipsu, SALT and Synergy to proactively meet customers’ needs while shape culture and processes for innovation and continuous improvement.
• To ensure that the agreed standards of appearance and presentation are maintained at the Front Desk at all times.
• Ensure Brand standards are adhered by all staff by conducting audit
• Demonstrate thorough knowledge of all credit procedures and ensure they are applied properly.
• Offer current knowledge on all hotel products, services, policies, and emergency procedures
• Be aware of room availability and be ready to make decision for acceptance or refusal of lay-over business
• In charge of the hotel’s evening and night operation, representing the management
• Ensure the hotel’s night audit run daily and all public area are in order during the night.
• Be part of the hotel CERT team in emergency cases.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

As a support to Front Office, the Assistant Front Desk Manager is to lead the team on a daily basis, establishing a positive first impression for our guests. This role will foster a culture of success through strong leadership and team dynamic that enables an elevated guest experience.

What are we looking for?

An Assistant Front Desk Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the luxury hotel, leisure, and/or retail sector
• Current knowledge (proof of valid qualifications required) of health, safety, and security procedures
• Calm, efficient, and the ability to work well under pressure in different situations
• Excellent inter-personal and communication skills
• Proficiency with Microsoft Word, Excel, and Outlook computer programs
• A passion for delivering exceptional levels of Guest service
• Meticulous grooming and presentation
• Ability to work on your own or as part of a team
• A relevant supervisory/management certificate/diploma or degree, preferred

Responsibilities

• Manage day-to-day staffing requirements, plan and assign work in accordance with the Front office requirements to ensure the efficiency in running of the Hotel's operation.
• Provide supervision, training, motivation, and coaching to the Front Desk staff.
• Facilitate effective communication and coordination of daily operations among all departments, staff, and managers.
• Respond to guest complaints and ensure corrective actions are carried out to resolve their complaints / concerns.
• Maintain an accurate record in the Duty Manager's logbook of items and incidents which may be of concern to the management or the Front Office Manager to be contacted in case of any emergency.
• Perform any other duties as assigned by the immediate superior. Requirements

Job Requirements:

• At least 3 years of relevant work experience in a similar capacity.
• Diploma or equivalent in Tourism / Hospitality Management
• Able to perform shift duties, including nights, weekends, and public holidays.
• Well-groomed with excellent interpersonal and communication skills.
• Proficient in Microsoft Office Applications.
• Knowledge in Opera is advantageous

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensure high levels of customers satisfaction through excellent service.

Complete company administration and ensure compliance with policies and procedures.

Maintain outstanding store condition and visual merchandising standards.

Conduct personnel performance appraisals to assess training needs and build career.

Staff work arrangement.

Daily company management.

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensure high levels of customers satisfaction through excellent service.

Complete company administration and ensure compliance with policies and procedures.

Maintain outstanding store condition and visual merchandising standards.

Conduct personnel performance appraisals to assess training needs and build career.

Staff work arrangement.

Daily company management.

- conduct daily briefings to company staff

- arrange for monthly events

- in charge of roster deployment for staff

- rapport with existing and walk in customers

- provide the profit and loss report

- conduct trainings to in house staff

- ordering and purchasing of shop necessities

- sourcing for new artistes

Roles & Responsibilities

Restaurant Captains will be hired to provide the core service of the restaurant’s product. These individuals are responsible for delivering the guests’ experience on a day-to-day basis.

DUTIES & RESPONSIBILITIES

Duties

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Responsibilities:

1. Ability to upsell, promote and ensure that the guest is enjoying their dining experience.

2. Ability to charm guests with his/her knowledge of the food & beverage products in a friendly and approachable manner.

3. Ability to explain the food menu in terms of preparation methods, ingredients used, portion size and presentation.

4. General knowledge about food allergies, dietary restriction, common brand of beverages to ensure smooth recommendation to gusts.

5. Ability to read the different types of guests and dining clientele.

6. Ability to mold his/her service output to suit the type of clientele that he/she is serving at the table.

7. Maintain the utmost cleanliness and hygiene standards in the restaurant.

Skills, Qualifications & Experience

1. Hardworking, motivated, serious, team player and passionate about food, beverage and service

2. Possess a well-groomed, clean and professional appearance

3. Prior exposure to leadership training programs preferred, a combination of practical experience and education will be considered as an alternative

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Overview:

In this role, you will be responsible for co-developing, monitoring and evaluation of the strategic initiatives. Working closely with executive leadership, you will analyse trends, opportunities and develop plans to achieve long-term objectives. This role requires a deep understanding of business strategy of our agency, excellent analytical skills, and the ability to lead cross-functional teams to execute strategic plans.

As a Strategy Manager you will play a pivotal role in shaping THKMC's future and ensuring its long-term success. You should possess a combination of strategic thinking, leadership, and analytical skills, along with a keen understanding of the social service and community care sector environment in which the agency operates.

Key Responsibilities:

1. Enabling Growth:

• Lead development & execution of THKMC's strategic plans & initiatives to drive growth & enhance competitive advantage.
• Monitor & evaluate continuously the progress of strategic initiatives, adjusting as necessary.

2. Research:

• Conduct comprehensive Social Service and Community Care (SS&CC) sector research, competitor analysis, and sectoral trend assessments to identify opportunities & threats. Understand how this data could be relevant for THKMC services & operations.

3. Data Analytics:

• Analyse data & perform quantitative analysis to glean insights about THKMC client, caregiver, volunteer & corporate partner populations.
• Use data to understand THKMC positioning in SS&CCA sector & recommend improvements.
• Analyse data (including financial statistics, budgets & forecasts), formulate & test hypotheses, and develop models to quantify feasibility of recommended strategic decisions.
• Identify THKMC strategic initiatives and key performance indicators (KPIs).

4. Cross-Functional Collaboration:

• Lead cross-functional teams, internal and external stakeholders to work cohesively towards achieving strategic objectives.

5. Reporting and Communication:

• Track performance of strategic initiatives. Construct & update THKMC Management dashboard for monitoring & reporting KPIs.
• Prepare Strategic Planning and Transformation (SPT) discussion & presentation papers. Partner Secretariat(s) to table SPT presentations & updates of THKMC Management dashboard
• Work with Head (SPRM) to achieve functional objectives & deadlines.

Requirements:

• Bachelor's degree in business or related field. Post-graduate degree or professional certification would be a plus.
• Minimum 12 years' experience in management consulting, strategic planning, change management and / or business development, with at least 5 years in leadership roles.
• Proficiency in project management principles to oversee execution of strategic initiatives.
• Conversant with Enterprise Design Thinking & Business Process Re-engineering.
• Good working knowledge of Data Science.
• Strong working knowledge of visualization & collaboration tools. Proficiency in Microsoft Office, Power BI & Tableau.
• Expertise in Change Management.
• Deep understanding of Singapore Social Service and Community Care sector.
• Analytical. Independent problem-solving skills.
• Precision, accuracy & high attention to detail in all aspects of work. Strong stakeholder management & interpersonal skills.
• Strong written & verbal communication skills.
• Able to work autonomously & deliver under tight deadlines.

In this role, you will be responsible for co-developing, monitoring and evaluation of the strategic initiatives. Working closely with executive leadership, you will analyse trends, opportunities and develop plans to achieve long-term objectives. This role requires a deep understanding of business strategy of our agency, excellent analytical skills, and the ability to lead cross-functional teams to execute strategic plans.

As a Strategy Manager you will play a pivotal role in shaping THKMC's future and ensuring its long-term success. You should possess a combination of strategic thinking, leadership, and analytical skills, along with a keen understanding of the social service and community care sector environment in which the agency operates.

Key Responsibilities

1. Enabling Growth:

• Lead development & execution of THKMC's strategic plans & initiatives to drive growth & enhance competitive advantage.
• Monitor & evaluate continuously the progress of strategic initiatives, adjusting as necessary.

2. Research:

• Conduct comprehensive Social Service and Community Care (SS&CC) sector research, competitor analysis, and sectoral trend assessments to identify opportunities & threats. Understand how this data could be relevant for THKMC services & operations.

3. Data Analytics:

• Analyse data & perform quantitative analysis to glean insights about THKMC client, caregiver, volunteer & corporate partner populations.
• Use data to understand THKMC positioning in SS&CCA sector & recommend improvements.
• Analyse data (including financial statistics, budgets & forecasts), formulate & test hypotheses, and develop models to quantify feasibility of recommended strategic decisions.
• Identify THKMC strategic initiatives and key performance indicators (KPIs).

4. Cross-Functional Collaboration:

• Lead cross-functional teams, internal and external stakeholders to work cohesively towards achieving strategic objectives.

5. Reporting and Communication:

• Track performance of strategic initiatives. Construct & update THKMC Management dashboard for monitoring & reporting KPIs.
• Prepare Strategic Planning and Transformation (SPT) discussion & presentation papers. Partner Secretariat(s) to table SPT presentations & updates of THKMC Management dashboard
• Work with Head (SPRM) to achieve functional objectives & deadlines.

Requirements:

• Bachelor's degree in business or related field. Post-graduate degree or professional certification would be a plus.
• Minimum 12 years' experience in management consulting, strategic planning, change management and / or business development, with at least 5 years in leadership roles.
• Proficiency in project management principles to oversee execution of strategic initiatives.
• Conversant with Enterprise Design Thinking & Business Process Re-engineering.
• Good working knowledge of Data Science.
• Strong working knowledge of visualization & collaboration tools. Proficiency in Microsoft Office, Power BI & Tableau.
• Expertise in Change Management.
• Deep understanding of Singapore Social Service and Community Care sector.
• Analytical. Independent problem-solving skills.
• Precision, accuracy & high attention to detail in all aspects of work. Strong stakeholder management & interpersonal skills.
• Strong written & verbal communication skills.
• Able to work autonomously & deliver under tight deadlines.

JOB PURPOSE

Provides professional services on corporate secretarial matters for a portfolio of clients, including incorporating and managing corporate structures. This role may require managing a team, and assisting the Manager or Director to streamline processes, increase revenue & productivity and enhance staff morale.

KEY RESPONSIBILITIES

• Manage a portfolio of clients by providing full set of corporate secretarial services;

• Ensure compliance with the Companies Act, Listing Rules and other regulatory and statutory requirements; Maintain good relationship with clients;

• Build opportunities for additional services providing to existing clients;

• Assist in maintaining smooth operation of the team;

• Supervise and review subordinates’ work including performance review and progresses

• Assist to monitor & manage the productivity and effectiveness of the team;

• Oversee issuing of invoices and ensuring payments are made;

• Ensure filing deadlines are met;

• Prepares resolutions and correspondences to clients;

• Provide advices to clients on ad hoc matters;

• Reduce debtors’ days;

• Monitor completion of time sheets; Perform other duties as assigned.

JOB SPECIFIC REQUIREMENTS

• Degree holder; member of ICSA;

• Minimum 6 to 8 years’ relevant experience gained from professional firms/CPA firm/law firm ;

• Prior experience in client servicing environment is an advantage;

• Good knowledge of corporate secretarial practises and be familiar with Companies Act and regulations of regulatory bodies;

• Intermediate knowledge of Viewpoint is preferred.

• Excellent command of both spoken and written English.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 132 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singaporeor follow us on www.instagram.com/FSSingaporeand www.facebook.com/FourSeasonsHotelSingapore

About the role

Duty Engineer

The Duty Engineer plays a crucial role in overseeing all engineering operations within the hotel. This includes delegating tasks to subordinates, coordinating engineering activities, and implementing preventive maintenance programs. He/she will ensure compliance with maintenance standards, monitor supplies, and respond to emergency breakdowns. Additionally, the Duty Engineer handles minor projects, ensures systems are well-maintained, and promotes energy conservation measures. The incumbent also conducts inspections, leads daily meetings, and trains subordinates while enforcing hotel policies.

What you will do

• Oversee delegation of daily tasks to subordinates, aligning with maintenance programs such as Perfect Room Program (PRP) and Preventive Maintenance Program (PMP)
• Coordinate all engineering activities hotel-wide
• Develop and execute PMP for engineering equipment/systems including those under Maintenance Contracts, ensuring strict adherence to PMP standards. Monitor and maintain records of preventive maintenance activities.
• Manage inventory levels of engineering supplies and ensure timely replenishment
• Respond to emergency breakdowns promptly and see through to resolution. Manage minor engineering projects and provide updates to the Assistant Director of Engineering.
• Ensure all M&E, ACMV, fire and safety systems are well maintained and checked periodically.
• Implement and promote energy conservation measures, seeking opportunities for improvement.
• Lead daily meetings and guide subordinates by training and developing their career growth.
• Ensures that all subordinates conform to the hotel’s employee handbook and policies such as grooming and behaviour.
• Conduct daily inspections of engineering plant rooms and random inspections of work performed by subordinates.

What you bring

• Preferably a Diploma holder in Building/Facilities Engineering or its equivalent
• Minimum four (4) years as Building/Facilities Technician with hands-on skills, and/or minimum two (2) years as a Senior Technician/M&E Supervisor/Maintenance Officer or equivalent, with strong Technical knowledge
• Minimum one (1) year of administrative experience, preferably in a hospitality or engineering-related field, will be an added advantage
• Equipped with basic Computer Skills (i.e. MS PowerPoint, Excel, Word, Outlook, etc.)
• Positive learning attitude, an eye for details, being actively prepared for urgent/emergency work, and a growth mindset

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires the incumbent to work from Mondays to Fridays and one weekend per week, 8.30 am to 6.00 pm. He/she may cover shift duties due to work exigencies.

· Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

Come join us to express your Andaz as Guest Services Officer - Telephone Operator (conventionally known as Call Centre) if the following describes you.

You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the same time a confident individual, willing to learn and take on new challenges.

As the Guest Services Officer - Telephone Operator, you will be responsible to provide an excellent and consistent level of service to your guests. You will assist the Guest Services Centre team in the achievement of a smooth and efficient running of the Guest Services Centre Department within the Rooms Division.

Your Profile

• Possesses minimum G.C.E. "O" levels.
• No prior experience is needed.
• 1-2 years of experience in hotel or call centre operations will be an added advantage.
• Good communication, telephone, interpersonal and customer relations/service skills.
• Computer skills in the use of MS Office, email, Opera and PABX Systems will be an asset.
• A can-do attitude.
• Able to work shifts, weekends and public holidays.
• Mandrin speaking is preferred

Benefits

• 5 days work week
• Medical/Dental/Optical benefits
• Staff discount
• Duty meals provided
• Uniform provided
• Applicable midnight allowance & OT
• Other exciting benefits e.g. Free Hyatt Hotel stays

** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **

Job Description:

Moledao is looking for a dynamic and detail-oriented Operations Manager to join our team. This role is critical for driving the execution of Moledao’s annual strategic plan, ensuring seamless coordination between internal teams and external partners. The ideal candidate is proactive, highly organized, and capable of managing multiple responsibilities while maintaining strong communication channels across stakeholders.

Key Responsibilities:

Internal Operations:

• Oversee the implementation of Moledao’s annual initiatives, including Web3 education programs, hackathons, MoleHacker community development, and MoleCareer platform operations.
• Collaborate with the core team to track progress on key deliverables and provide regular updates.
• Maintain and optimize internal workflows to enhance operational efficiency.
• Coordinate with the Moledao Dev Team to ensure timely execution of product development and UI/UX updates.

External Liaison:

• Act as the primary point of contact for external partners, including Web3 ecosystem stakeholders, corporate sponsors, and educational institutions.
• Facilitate partnerships with service providers for initiatives such as third-party Web3 services, cloud solutions, and outsourced social media management.
• Represent Moledao in discussions with ecosystem partners to secure collaborations for hackathons, community events, and talent recruitment.

Event Coordination:

• Support the organization and execution of global events, including Web3 hackathons, developer summits, and community-building activities.
• Coordinate cross-functional teams to ensure successful event delivery, from planning to post-event analysis.
• Manage logistics for offline and online events, ensuring high-quality experiences for participants.

Reporting and Analytics:

• Maintain detailed records of activities, including partnership outcomes, event impact, and internal project milestones.
• Develop performance reports and propose actionable insights to improve future operations.

Qualifications:

Required Skills and Experience:

• Bachelor’s degree in business, communications, or a related field.
• 2–4 years of experience in operations, project management, or a similar role within the tech or Web3 industry.
• Strong organizational and multitasking abilities, with excellent attention to detail.
• Outstanding interpersonal and communication skills, both written and verbal.
• Familiarity with Web3 concepts, blockchain ecosystems, and decentralized applications.

Preferred Skills:

• Experience coordinating with external partners, including startups, corporates, and community organizations.
• Knowledge of social media analytics and engagement strategies.

Why Join Us?

• Be part of a forward-thinking team driving innovation in Web3 and blockchain technology.
• Work on impactful projects that connect developers, enterprises, and communities worldwide.
• Gain exposure to a rapidly evolving industry and expand your professional network within the blockchain ecosystem.

About Moledao

Moledao is a community of Web3 Builders that aims to help consolidate Web3 resources, help stakeholders learn, gather and foster collaboration to build the Web3 ecosystem together.

How to Apply:

Submit your resume and a cover letter detailing your relevant experience and interest in Moledao to [Telegram: @Axillesfang]. Applications will be reviewed on a rolling basis. Join us in shaping the future of Web3!

Key Responsibilities

• Review tender specifications, contract terms, and project requirements to develop comprehensive tender proposals.
• Coordinate with internal teams and stakeholders to gather required information and align submissions with company capabilities.
• Develop and maintain a detailed schedule to manage multiple tenders efficiently.
• Analyze and interpret technical and commercial requirements to ensure compliance.
• Conduct risk assessments and identify potential challenges for each tender.
• Prepare competitive cost estimates and support pricing strategies.
• Lead and oversee the preparation of tender documentation, ensuring accuracy and professionalism.
• Negotiate and liaise with clients, contractors, and suppliers as necessary.
• Provide regular updates and reports on tender progress to senior management.

Requirements

• Proven experience in tender management, specifically in the electrical trade.
• Strong understanding of electrical systems, technical specifications, and project requirements.
• Exceptional organizational skills, with the ability to manage multiple tenders simultaneously.
• Excellent attention to detail and the ability to meet tight deadlines.
• Strong communication and negotiation skills.
• Proficiency in MS Office and tender management tools.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Customer Sales Support Responsibilities:

- NDA/Agreement sign

- Support qualifying partners

- Assist in identifying potential people to engage and arrange the meetings

- Shipping & Logistics support

- PO/PL Netsuite work for customers and vendors

- Training provided for Netsuite

APAC Orders Desk (SG office)

- Manage regional consigned inventory with global operations team, ensuring optimal stock levels.

- Manage local inventory of products, improving traceability and reducing discrepancies.

- Collaborate with sales, marketing and operations teams to forecast inventory needs and plan accordingly.

CPS India Orders Desk (SG Office)

- Manage shipping and handling of goods going in and out of APAC office.

- Process orders and invoices.

- Collaborate with CPS operations and logistics to ensure smooth order processing and delivery.

- Conduct inventory checks against physical inventory.

Office Admin Responsibilities:

· Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands

· Organize and schedule meetings and appointments

· Maintain office policies as necessary

· Organize office operations and procedures

· Manage company inventory and office equipment assets

· Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time

· Manage contract and price negotiations with office vendors, service providers, and office lease

· Participate actively in the planning and execution of company events

· Organize orientation and training of new staff members

· Manage Leave balances of the Staff with Financial controller

· Manage petty cash/Corporate Bank account

· Ensure security, integrity, and confidentiality of data

· Provide general support to visitors and Adhoc activities

· Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved

· Monitor and maintain office supplies inventory

· Maintain a safe, secure, and pleasant work environment

Business manager requirements:

- Proven office management, administrative, or assistant experience

- Knowledge of office management responsibilities, systems, and procedures

- Excellent time management skills and ability to multitask and prioritize work

- Attention to detail and problem solving skills

- Excellent written and verbal communication skills

- Strong organizational and planning skills

- Proficient in Microsoft Office

- Knowledge of accounting, data, and administrative management practices and procedures is a plus

- Knowledge of clerical practices and procedures is a plus

- Knowledge of human resources management practices and procedures is a plus

We are seeking a highly skilled Contract Manager with an in-depth understanding of marine construction processes, industry standards, and regulatory requirements, including contract law and legal principles. The ideal candidate will play a crucial role in reviewing, negotiating, drafting, and managing contracts, ensuring compliance with company policies, legal standards, and industry best practices.

Key Responsibilities:

• Draft, review, and negotiate contracts for marine construction projects, ensuring terms and conditions align with company objectives and industry standards.
• Ensure all contracts comply with relevant legal and regulatory requirements.
• Identify and mitigate risks associated with contractual terms and obligations.
• Work closely with project managers, engineers, clients, and subcontractors to ensure project goals are achieved within contractual frameworks.
• Provide expert advice on contract interpretation and enforcement.
• Monitor project budgets and expenditures, ensuring alignment with contract terms.
• Conduct periodic evaluations of contract performance, identifying areas for improvement.
• Liaise with legal teams to address disputes, claims, and contract-related conflicts.
• Draft correspondence for claims such as extensions of time or variation orders.
• Maintain detailed records of all contracts and associated activities.
• Prepare regular reports on contract status, risks, and compliance issues for senior management.

Qualifications:

• Proven track record in managing contracts for large-scale projects.
• Strong knowledge of contract law, legal principles, and regulatory requirements in the marine construction industry.
• Proficiency in contract review, drafting, and negotiation.
• Exceptional analytical skills to evaluate complex contract terms and identify potential risks.
• Meticulous attention to detail and organizational skills.
• Excellent communication and interpersonal skills to build strong relationships with internal and external stakeholders.
• High level of professionalism, integrity, and ethical conduct.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

The Outlet Manager is responsible to lead F&B team, identify customers’ needs and respond proactively to all their concerns & manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.

Specific Responsibilities

Individual to be involved in:

1. Oversee day to day restaurant operations.

2. Manage and maintain inventory, sales and staff as well as monitoring, evaluation sales performances.

3. Ability to keeps track of the food available in the kitchen and the food that needs to be ordered.

4. Ability to source, identify and interact with vendors to help get the best quality food for the most competitive price.

5. Employee safety, welfare, wellness and health reporting.

6. Comply with all company policies, relevant laws and regulations, ensuring that the restaurants adhere to pertinent health and safety regulations.

Technical Skills and Competencies

1. Skilled communicator with excellent problem solving skills and interpersonal skills

2. Ability to diffuse tense situation between patrons or staffs

3. Have business management knowledge to handle the operations aspects of the restauant

4. Effective management skills and leadership skills

Roles & Responsibilities

• Conduct daily check and regular inspection with management teams and term contractors to improve and maintain the common property.
• Prepare for council meetings and annual general meetings including agenda, minutes and follow up on the instruction given by the meeting.
• Administrative work a) including update any change of authorized signatories for proper financial operation of Clients’ current and fixed deposit accounts based on the mandate to be determined by the Clients. b) execute renewal and/or new contract, agreements & insurance. c) ensure passing or amending by-law is lodged with authority within the required frame. d) attending to submission on approval of renovation work by individual unit.
• Receive and attend complaints by residents and owners on the common property.
• Assist project work including asking tender, inviting contractors, site show around and collecting quotation with proper specifications and scopes of works.
• Supervise the project work in common area and schedule the testing work for relevant building certificates & licence renewal.
• Manage & supervise the management team and recommend & motivate team’s work performance.
• Manage and maintain all upkeeping activities of the site / estate.
• Carry out full administrative, financial and maintenance functions.
• Lead and manage client-relationship.
• Fully responsible for day to day operation of building / condominium.
• Supervise and coordinate all maintain and administrate staff assigned to the building / condominium.
• Carry out maintenance function to the highest standard expect for the client and the subsidiary proprietor.
• Lead a team of personal providing maintenance, security, administrative and car park management.
• Ensure all contract work / routine service are carried out according as specified in their contract agreement.
• Review all contract, agreement and insurance before their expiry and recommend renewal or call for quotation/tender.
• Co-ordinate council meeting and annual general meeting.

Job Requirements

• 3 to 5 years of relevant working experience.
• Higher NITEC in Facilities Management and/or Diploma in Integrated Facility Management, Real Estate Business, Hotel & Leisure Facilities Management and its equivalent qualifications.
• Knowledge of Building Maintenance & Strata Management Act will be an added advantage.
• Demonstrated oral and written communications skills.
• Mature and outgoing personality.
• Ability to work independently and as part of a team.

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

-Minimum Diploma in Business, Marketing, or a related field.

-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable. -Fresh graduates with a strong sales acumen are welcome to apply.

-At least 1 year of relevant experience in sales, hospitality, marketing, or education.

-Proficient in Microsoft Office (Excel, Word, PowerPoint). -Excellent communication and interpersonal skills.

-Meticulous, organized, and able to multitask. -Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off

-Tuesday - Friday : 1.30pm - 7.30pm

-Saturday and Sunday: 9.00am - 7.30pm

Job Descriptions:

• Hiring, training, and scheduling spa staff, including massage therapists, estheticians, and support personnel.
• Ensuring staff is adhering to company standards and offering high-quality customer service.
• Managing performance and providing regular feedback to employees.
• Handling customer complaints and resolving issues promptly and professionally.
• Overseeing the daily operations, including managing spa appointments, treatments, and customer flow.
• Ensuring spa equipment and facilities are properly maintained and sanitized.
• Managing inventory of spa products and supplies, and ensuring stock levels are maintained.
• Ensuring that the spa complies with local health, safety, and legal regulations.
• Managing spa certification and licenses.
• Overseeing cleanliness and hygiene standards in all areas of the spa.

Working Location:

• North Bridge Rd, Singapore 198736 (MRT” Lavender, Jalan Besar, Nicoll Highway, Bencoolen)

Working Hour:

• 6 days work week, 10 - 12 hours

Salary:

• To be discussed during interview

Requirements:

• Able to work on public holidays
• Able to work 6 days a week
• Able to work and stand for long hours
• Cannot reject assigned clients / jobs
• Proficient knowledge of foot reflexology, Tui Na massage, body oil massage, sports and/or deep tissue massage.
• Decent communication skills, both verbal and written.
• Excellent people skills.
• Well-groomed, professional appearance.
• Comfortable with performing massages on diverse clients.
• Experience: Several years of experience in spa operations, wellness services, or hospitality, often with a background in massage therapy, esthetics, or a related field.
• Leadership Skills: Strong management skills to lead a team and ensure high standards.
• Customer Service Skills: Excellent communication and interpersonal skills to create a positive experience for clients.

KTV Lounge & Nightclub (Work late hours)

1. Applicant must at least have more than 3 years of stage performing

2. Participate in all stage performances

3. Train & guide the stage crew to improve on their performances

4. Schedule and selection of performing artiste for specfic event's performances

5. Ensure all stage crew is presentable on stage

6. Work closely with the Performing Artiste Manager & Floor Manager in all areas

Skills and requirements of a PR Manager's

Must be a confident communicator and presenter

2-3years working experince in KTV

Commication skills with own customers base

Must possess excellent verbal and written communication skills

Must possess excellent organizational and planning skills

Have a full understanding of media needs and media relationships

Be proactive, reliable, responsible and accurate with an attention to detail

Possess the ability to keep information confidential

Ability to work in high-stress environments, often for long hours

Self motivated with a positive and professional approach to management

The Revenue Manager leads the revenue strategy for the Worldwide Hotels portfolio, leveraging advanced data analysis, market intelligence, and strategic planning. This role drives revenue growth by optimizing pricing, inventory, and distribution strategies across all channels.

KEY KPI’s

• KPI 1: Lead the identification and resolution of revenue challenges affecting the RevPAR Index for the Worldwide Hotel portfolio, ensuring strategies are promptly adjusted.
• KPI 2: Provides reports and market intelligence through close monitoring of competitors performance, strategies and pricing structures to Revenue Leadership to assist in creating detailed forecasts on a daily, weekly and monthly basis.
• KPI 3: Analyse and optimise distribution channel performance to maximize revenue opportunities, ensuring full optimisation for Direct channels, GDS, OTAs, and other key channels.

SPECIFIC DUTIES & RESPONSIBILITIES

Revenue Analysis & Data Management

• Maximize revenue potential and ensure proactive and accurate maintenance and management of all systems including but not limit to Opera Cloud, Channel Manager, Revenue Management System
• Lead the WWH Revenue team in preparing necessary documents, reports, and presentation for departmental, weekly revenue meeting, monthly reporting and quarterly review.
• Ensure that all necessary reports are maintained and systematically analysed, including but not limited to: STR, Market Segment Analysis, Source Contribution, Internet Production, Pickup and Pace by Segment, Ancillary Fees Contribution and Room Type Statistics.
• Compiles information, analyses and monitors actual sales against projected sales. Extracts and analyses data to draw viable/actionable business conclusions.
• Generate detailed reports and presentations, providing actionable recommendations that align with the overall revenue strategy.
• Drive revenue initiatives across the organization, mentor junior associate, and lead cross-functional teams to execute revenue strategies.
• Challenge existing processes and systems, seeking innovative solutions to drive revenue, enhance value, and improve operational efficiency.
• Manage escalations for technical issues related to reservations, revenue management systems, and property management systems, coordinating with support teams for resolution.

Job Requirement

• Degree in Hospitality, Business, or a related field from a recognized institution with 4-5 years of progressive experience in revenue management within the hotel industry.
• Extensive knowledge of revenue management systems and distribution tools such as Opera Cloud, RMS, and advanced BI tools. Proficiency in Excel, PowerPoint, and data analysis tools.
• Demonstrated expertise in strategic planning, data analysis, and problem-solving. Ability to translate complex data into actionable business strategies.
• Strong leadership skills with the ability to guide teams, communicate effectively, and drive results across departments. High levels of flexibility and a proactive approach to identifying and implementing revenue-generating opportunities.
• Strong team playing skills and act with utmost integrity.