The Training Coordinator is pivotal in ensuring exceptional customer service and smooth administrative operations for our education and training courses. This role involves handling inquiries, processing enrolments, managing payments, and coordinating with various departments to ensure a seamless experience for our students. You shall be detail-oriented, customer-focused, and adept at multitasking.

Duties and Responsibilities shall include but not be limited to:

Customer Service:

• Respond to incoming phone calls promptly, addressing inquiries and providing information about courses and services.
• Handle email inquiries efficiently, offering accurate information and solutions to potential and current students.

Course Administration:

• Process student enrolments into courses accurately, ensuring all necessary details are captured.
• Send course confirmation details to students, ensuring they have all necessary information.
• Distribute eLearning resources and materials to enrolled students.
• Input student and course details into tracking lists accurately for record-keeping and reporting purposes.
• Follow up on rescheduling requests and manage medical certificates (MC) for students unable to attend courses.
• Update trainers with course details, ensuring they have all necessary information for their sessions.
• Accurately create and update course details in the system, ensuring all information is current and correct.
• Work with course agents on student registrations and related inquiries.
• Issue and send course completion certificates to students.

Payment Coordination:

• Issue invoices and provide guidance on SkillsFuture credit claims to students, ensuring timely collection of fees.
• Collaborate with the finance department to ensure all payments are processed and recorded accurately.

Team Collaboration:

• Work with team members on handling corporate inquiries and providing comprehensive service to corporate clients.

Perform other administrative tasks and support functions as needed to ensure smooth operation of the department.

Manage reservations and hosting of guests at the restaurant, ensuring table allocations maximize seating capacity
Be well equipped with the products and services the restaurant provides to assist and address guest queries
Welcome guests to the restaurant and escort them to their private room, counter, or table seats
Assist guests with their baggage whenever possible
Able to explain and recommend food, wine and sake selections according to guest requests and requirements, such as preparation methods, ingredients used, portion size and presentation, etc
General knowledge about food allergies, dietary restriction, common brands of beverages to facilitate smooth recommendations to guests
Gather feedback from guests about their experiences
Responsible for the compliance of all health, safety, and food hygiene legislation
Be service-oriented, uphold quality, sincere, intimate customer relations service
Ensure that strict hygiene and cleanliness standards are constantly and consistently upheld and adhered to in the restaurant, as well as excellent upkeep of personal grooming
Any other duties as assigned by Management
Requirements and QualificationsAt least 1 year of proven relevant experience in a related role
Hardworking, self-motivated
Great attention to detail and creativity
Knowledge of relevant computer applications usage
Able to work well under pressure in a fast-paced environment
Positive attitude and team player
Able and willing to work shifts, on public holidays and weekends

Employer questions
Your application will include the following questions:
Which of the following statements best describes your right to work in Singapore?
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
Do you have customer service experience?
Do you have experience in a role which requires relationship management experience?

[Contract Position]

This is a contract position, convertible to a permanent role subject to the performance and divisional requirements.

About Us:
SINDA is committed to providing high-quality education and learning resources to our students. We are seeking a dedicated and detail-oriented operational support coordinator to join our dynamic team. This role is crucial in ensuring the effective acquisition and delivery of teaching and learning resource materials, while maintaining adherence to governance protocols.

To know more about our Education Programme, click the following link:

https://www.sinda.org.sg/services/education/

Key Responsibilities:

1. The incumbent will support the management of operational and administrative functions related to procuring and delivering educational resource materials.
2. Responsible for database management and ability to analyze data for management to make informed decisions.
3. Able to work effectively under pressure, managing deadlines and adapting to evolving project requirements.

Inventory Management:

• Manage the inventory and supply of educational learning resources, including curriculum textbooks and e-learning applications/licenses.
• Coordinate distribution of resource materials to students and tutors at our learning centres.
• Ensure accurate resource tracking and management are aligned with timelines.
• Assist with the logistics of packing, shifting, collecting, and handing over deliveries to vendors (physical labour involved).

Procurement and Financial Management:

• Procure educational resources by adhering to Standard Operating Procedures (SOPs) and complying with Financial and Procurement guidelines.
• Demonstrate competence in procurement and supplier management.

Data Management:

• Perform accurate data entry in the Education Management System, regularly updating student and educational resource inventory data.
• Utilize Excel functions, pivot tables, and data visualization tools such as Power BI for data management and analysis.
• Interpret data effectively to provide insights that support informed decision-making processes.

Qualifications:

• Bachelor’s degree in Business Administration, Data Science, Project Management, or a related field
• Proven experience in project management and data analysis.
• Proficiency in Microsoft Excel and Power BI.
• Strong analytical skills with the ability to derive actionable insights from data.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A collaborative and supportive work environment.

Our Welfare

We aim to take care of your well-being.

We provide

• Career development opportunities
• Flexible working hours
• AWS/ Bonuses
• Health insurance
• Wellness programmes

How to Apply:

If you are passionate about supporting education and possess the skills we are looking for, we would like to hear from you!

Please submit your resume and a cover letter outlining your relevant experience, current and expected salary information.

Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/

Training Development Manager Responsibilities:

Create and execute learning strategies and programs

Evaluate individual and organizational development needs

Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)

Design and deliver e-learning courses, workshops and other trainings

Assess the success of development plans and help employees make the most of learning opportunities

Help managers develop their team members through career pathing

Track budgets and negotiate contracts

Hire and oversee training and L&D Specialists

Requirements and skills

Proven experience as an L&D Manager, Training Manager or similar

Current knowledge of effective learning and development methods

Familiarity with e-learning platforms and practices

Experience in project management and budgeting

Proficient in MS Office and Learning Management Systems (LMS)

Excellent communication and negotiation skills; sharp business acumen

Ability to build rapport with employees and vendors

BSc/BA in Business, Psychology or a related field

Professional certification (e.g. CPLP) is a plus

· Designing and delivering a full spectrum of learning and development initiatives as part of organizational capability development.

· Create online learning programs

· Assess employees’ capabilities through learning needs analysis to understand current /anticipated gaps in knowledge and skills set

· Identify relevant WSQ courses and customer service programs to support life-long learning Initiatives

· Conduct onboarding, orientation and service excellence in alignment with organization vision mission

· In-charge of the trainee internships from various schools

· Manage government initiatives for the hotel sector

· Work closely with various departments to develop OJT for new staff / trainee

· Conduct interviews and coach trainees

. Undertaking any other related task/duty that may be assigned

Requirements:

· Minimum 8 years' experience training Institution

. Full ACTA qualification

. Familiar with government initiatives

. Excellent interpersonal, planning & organisational skills.

. Attention to details on the deliverables and being meticulous

Training Development Manager Responsibilities:

Create and execute learning strategies and programs

Evaluate individual and organizational development needs

Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)

Design and deliver e-learning courses, workshops and other trainings

Assess the success of development plans and help employees make the most of learning opportunities

Help managers develop their team members through career pathing

Track budgets and negotiate contracts

Hire and oversee training and L&D Specialists

Requirements and skills

Proven experience as an L&D Manager, Training Manager or similar

Current knowledge of effective learning and development methods

Familiarity with e-learning platforms and practices

Experience in project management and budgeting

Proficient in MS Office and Learning Management Systems (LMS)

Excellent communication and negotiation skills; sharp business acumen

Ability to build rapport with employees and vendors

BSc/BA in Business, Psychology or a related field

Professional certification (e.g. CPLP) is a plus

You will assist in executing marketing campaigns, conducting market research, drafting content for social media and email marketing, updating social media promotions, and supporting the creation of marketing collaterals.

Responsibilities:

• Assist in developing and executing marketing campaigns.
• Conduct market research and analyze marketing data.
• Draft content for social media posts, email newsletters, and promotional materials.
• Update social media promotions and maintain social media channels.
• Use Canva to create graphics and visual content for marketing materials.
• Support the creation of marketing collaterals such as brochures, flyers, and presentations.
• Monitor and report on the performance of marketing activities.

Requirements:

• Currently pursuing or recently completed a Diploma in Marketing, Communications, Business Administration, or a related field.
• Strong written and verbal communication skills.
• Familiarity with social media platforms and digital marketing tools.
• Proficiency in using Canva or similar graphic design tools is a plus.
• Ability to work independently and as part of a team.
• Detail-oriented and highly organized.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Training Development Manager Responsibilities:

Create and execute learning strategies and programs

Evaluate individual and organizational development needs

Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)

Design and deliver e-learning courses, workshops and other trainings

Assess the success of development plans and help employees make the most of learning opportunities

Help managers develop their team members through career pathing

Track budgets and negotiate contracts

Hire and oversee training and L&D Specialists

Requirements and skills

Proven experience as an L&D Manager, Training Manager or similar

Current knowledge of effective learning and development methods

Familiarity with e-learning platforms and practices

Experience in project management and budgeting

Proficient in MS Office and Learning Management Systems (LMS)

Excellent communication and negotiation skills; sharp business acumen

Ability to build rapport with employees and vendors

BSc/BA in Business, Psychology or a related field

Professional certification (e.g. CPLP) is a plus

Training Development Manager Responsibilities:

Create and execute learning strategies and programs

Evaluate individual and organizational development needs

Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)

Design and deliver e-learning courses, workshops and other trainings

Assess the success of development plans and help employees make the most of learning opportunities

Help managers develop their team members through career pathing

Track budgets and negotiate contracts

Hire and oversee training and L&D Specialists

Requirements and skills

Proven experience as an L&D Manager, Training Manager or similar

Current knowledge of effective learning and development methods

Familiarity with e-learning platforms and practices

Experience in project management and budgeting

Proficient in MS Office and Learning Management Systems (LMS)

Excellent communication and negotiation skills; sharp business acumen

Ability to build rapport with employees and vendors

BSc/BA in Business, Psychology or a related field

Professional certification (e.g. CPLP) is a plus

Tenure- 6 months (Maternity Cover)

To coordinate and provide suitable and effective teaching and learning resources to students and educators engaged through the Education division’s tuition programmes and closing the learning gaps of students in Primary, Secondary and Tertiary levels.

To know more about our Education Programme, click the following link:

https://www.sinda.org.sg/services/education/

Responsibilities

● Support in managing operational and administrative matters pertaining to the effective acquisition/ procurement and delivery of teaching and learning materials in accordance to organisational and divisional governance protocols and stipulated timelines

● Ensure data accuracy in the Education Management System and update with current student data

● Support in managing all matters pertaining to communication and correspondences with internal and external stakeholders such as Programme officers, vendors, students and key centre personnel.

● Support in managing the records of e-learning licenses

● Assist with collation of billing records

● Assist in managing the packing, shifting, collection and handover of the deliveries to the vendors

● Adherence to SOPs, Financial and Procurement guidelines

● Participate in Divisional and SINDA-wide events when required

● Any other duties as assigned by RO/ HOD.

Requirements

● Minimum Degree in any discipline

● 2-5 years of working experience in a similar role

● Meticulous, good decision and problem-solving skills

● Good time management skills

● Able to work independently and in a team

● Effective communication and interpersonal skills, including building and sustaining positive relationships with internal and external stakeholders at various levels.

● Proficient in MS PowerPoint and MS Excel for presentations

● Able to perform basic data analysis using Excel/Power BI would be an added advantage

● Knowledge of the Singapore Education landscape is an advantage

● Able to work outdoors

● Flexible to work on weekday evenings and Saturdays

This is a 6- month contract position.

Interested candidates are invited to send their resumes with current and expected salary information.

Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/

Training Development Manager Responsibilities:

Create and execute learning strategies and programs

Evaluate individual and organizational development needs

Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)

Design and deliver e-learning courses, workshops and other trainings

Assess the success of development plans and help employees make the most of learning opportunities

Help managers develop their team members through career pathing

Track budgets and negotiate contracts

Hire and oversee training and L&D Specialists

Requirements and skills

Proven experience as an L&D Manager, Training Manager or similar

Current knowledge of effective learning and development methods

Familiarity with e-learning platforms and practices

Experience in project management and budgeting

Proficient in MS Office and Learning Management Systems (LMS)

Excellent communication and negotiation skills; sharp business acumen

Ability to build rapport with employees and vendors

BSc/BA in Business, Psychology or a related field

Professional certification (e.g. CPLP) is a plus

This advertisement is for ICT Training.

If successfully selected, candidate will be deployed in local MOE schools.

Only Singaporeans and PR apply.

Contract Period: 1 July 2024 to 30 June 2025 (1 year).

Benefits:

• 14 days annual leave
• 14 days medical leave

Working Hours:

• Mondays to Thursdays: 7.30am to 4.30pm, inclusive of ½ hr lunch break
• Fridays: 7.30am to 4.00pm, inclusive of ½ hr lunch break
• Service not required on Saturdays, Sundays and gazette public holidays.

Roles and Responsibilities:

• Assist to update, maintain the school website weekly, updating the weekly notifications, announcements and photo gallery, etc.
• Assist in Student Learning Space and ICON for Education students account (Password Reset, Unlock Accounts, Lesson, etc).
• Research on suitable Teaching and learning apps in Google Play and Apple App Store and provide recommendations to school’s ICT curriculum.
• Assist to train students in various Coding platforms, such as Scratch, OSMO, and Micro:bits etc.
• Assist the teacher-in-charge to train in coding lessons (Micro:bits, Scratch, OSMO etc.).
• Assist the teachers to provide ICT baseline training for students
• Provide guidance to students on ICT or Multimedia competitions.
• Assist in creation of lesson plans and instructional guides and train school staff in current and new ICT tools.
• Work with ICT Staff for recommendation and improvements on school’s Project Work lessons.
• Design and print graphical and aesthetics aspect of contents for school’s publication. (I.e. banners, posters, cards and magazines)
• Provide filming and edit videos for school events and functions.
• Produce videos for school needs such as event videos, interviews, presentation videos, tutorial videos, welcome videos and animation, etc.
• Assist in photo taking for school events and functions including edit photos to meet the requirement and standards of the school.
• Assist in other administrative and ad-hoc duties needed by the department or the school
• Candidate is also expected to abide by “School’s Expectations of Instructors” (Annex C).

Qualifications, Skills and Experience:

• Candidate must register with MOE, certification must remain valid as of ITQ close date.
• Candidate should have a Diploma preferably in IT, digital media, or IT-related discipline
• Have at least 1 to 2 years of working experience, preferably working in a school environment.
• Good communication and inter-personal skills
• Experience in administrative duties
• Experience in conducting Training Programs
• Experience in operating multimedia equipment
• Experience in multitasking, handling ad hoc IT and AV related requests, support and hands on troubleshooting
• Experience in hands-on in IT/AV hardware
• Experience in MS Office Suite
• Experience in Adobe Photoshop, Illustrator, Premier Pro & After Effects, etc
• Experience in computer programming such as HTML, JavaScript, Python, Scratch, Micro:bit

Our client -Group of companies has been serving more than a quarter of a million youths and

adults over the years. From success to significance, they our clients has enriched lives through a fruitful,

well-rounded and satisfying learning journey. Our client's mission to stay relevant to the training needs in Singapore, providing top-quality holistic executive programmes through strategic

collaboration and seamless integration with industry specialists.

As part of our client's growth and expansion, we are looking for passionate, competent and talented individuals to join their industry.

Title: Sales Consultant (Education )

Location of work: East region of Singapore (Nearest MRT Station: Ubi)

Job Description:

● Meet client and pitch enrichment programme in the school setting (Eg: Primary, Secondary, Tertiary and International School)

● Curate content and presentation for the client based on requirement

● Build and maintain positive working relationship with clients

● Develop marketing strategies to launch and campaign a given programme

● Execute and coordinate programme on ground

● Keep updated with latest trends in the market and update the team on latest initiative to launch

● Achieve the target set by the company

Requirement:

● Minimum of degree in any field

● Excellent oral, written communication and presentation skills

● Independent and Disciplined

● Ability to innovate and communicate ideas effectively

● Ability to plan, prioritize and execute multiple simultaneous projects

● Proven track record of success in a customer-facing role

● Experience in training/school industry would be advantageous

Benefits:

● Inclusive work environment

● Hybrid Working Arrangement made available

● Broaden your knowledge on learning

● Transport allowance in addition to the annual and medical leave

Interested applicants, please send your resume only in Microsoft Word format, including your past work history and reasons of leaving, your last drawn salary and expected salary with date of availability to start work to my office email.

Website: https://jobplus.sg| https://payrolloutsourcing.sg https://singaporeemploymentpass.sg MOM Licence No: 03C4955 | MOM Reg No: R1113088

Training Development Manager Responsibilities:

Create and execute learning strategies and programs

Evaluate individual and organizational development needs

Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)

Design and deliver e-learning courses, workshops and other trainings

Assess the success of development plans and help employees make the most of learning opportunities

Help managers develop their team members through career pathing

Track budgets and negotiate contracts

Hire and oversee training and L&D Specialists

Requirements and skills

Proven experience as an L&D Manager, Training Manager or similar

Current knowledge of effective learning and development methods

Familiarity with e-learning platforms and practices

Experience in project management and budgeting

Proficient in MS Office and Learning Management Systems (LMS)

Excellent communication and negotiation skills; sharp business acumen

Ability to build rapport with employees and vendors

BSc/BA in Business, Psychology or a related field

Professional certification (e.g. CPLP) is a plus

Training Development Manager Responsibilities:

Create and execute learning strategies and programs

Evaluate individual and organizational development needs

Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)

Design and deliver e-learning courses, workshops and other trainings

Assess the success of development plans and help employees make the most of learning opportunities

Help managers develop their team members through career pathing

Track budgets and negotiate contracts

Hire and oversee training and L&D Specialists

Requirements and skills

Proven experience as an L&D Manager, Training Manager or similar

Current knowledge of effective learning and development methods

Familiarity with e-learning platforms and practices

Experience in project management and budgeting

Proficient in MS Office and Learning Management Systems (LMS)

Excellent communication and negotiation skills; sharp business acumen

Ability to build rapport with employees and vendors

BSc/BA in Business, Psychology or a related field

Professional certification (e.g. CPLP) is a plus

Training Development Manager Responsibilities:

Create and execute learning strategies and programs

Evaluate individual and organizational development needs

Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)

Design and deliver e-learning courses, workshops and other trainings

Assess the success of development plans and help employees make the most of learning opportunities

Help managers develop their team members through career pathing

Track budgets and negotiate contracts

Hire and oversee training and L&D Specialists

Requirements and skills

Proven experience as an L&D Manager, Training Manager or similar

Current knowledge of effective learning and development methods

Familiarity with e-learning platforms and practices

Experience in project management and budgeting

Proficient in MS Office and Learning Management Systems (LMS)

Excellent communication and negotiation skills; sharp business acumen

Ability to build rapport with employees and vendors

BSc/BA in Business, Psychology or a related field

Professional certification (e.g. CPLP) is a plus

Responsibilities:

Entry level C# engineer that is responsible for writing, modifying software modules.

To design, build, and maintain efficient, reusable, and reliable code.

Able to translate design specifications into functional modules.

Identify bottlenecks and bugs, and devise solutions to address and mitigate these problems.

Requirements:

Proficient in C# with good knowledge of the language specifications.

Strong understanding of object-oriented programming

Knowledge of Unity3D software will be an advantage.

C# with knowledge of scripting, animation, session management, and textures

Onsite position, not remote.