• Training & Development
• Workforce Planning
• ACTA certification
• Standup Trainer
• Degree / Diploma in HR

Responsibilities

• Support in reviewing and implementing the Company’s workforce planning and training initiative
• Conduct learning needs analysis
• Source and qualify training provider
• Plan, develop and implement learning interventions, training programs and e-learning modules
• Deliver programs and evaluate effectiveness of training programs and initiatives
• Perform training administrative duties
• Collaborate with business units to forecast manpower requirements
• Conduct workforce analysis to project future needs and develop workforce planning solutions
• Analyze capacity and competency gaps between workforce demand and supply
• Implement solutions to bridge gaps, monitor progress against milestones, and reevaluate plans based on developments
• Participate in key strategic workforce planning projects and initiatives

Requirements:

• Possess a Degree / Diploma in HR
• Possess ACTA certification is preferred
• Possess 2 years’ working experience in Learning & Development in Curriculum Design, Instructional Design, and Content Development
• Possess Standup Training experience
• Prior experience in Workforce Planning is preferred
• Well-grounded in the theory and practice of Learning & Development, such as classroom facilitation, instructional design, evaluation and assessment
• Proficiency in MS Office and content creation tools eg. Adobe Creative Suite, Canva, etc
• Ability to develop new plans and initiatives, including the use of technology
• Excellent interpersonal, written communication and presentation skills

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Job Description:

• Manages the flow of service to ensure maximum Safety, Cleanliness, Quality, and Speed, while simultaneously upholding brand standards of Hospitality in all interactions.Safety: Conducts food safety checks with integrity, enforces proper food safety procedures, and ensures that the facility and equipment are maintained well and secured to ensure the safety of employees and guests.
  Cleanliness: Maintains all areas of the restaurant to the highest level of cleanliness while on pre-shift, during shift and post-shift.
  Quality: Enforces brand standards for all prepped and finished items, including all cooking procedures.
  Speed: Leads the team and adapt to different situations swiftly to ensure optimal customer service experience.
  Hospitality: Interacts with customers frequently and graciously, and is responsible for providing the team with empathy and support.
• Manages team’s each and every individuals’ shortcomings/weak points through training; planning of development and growth, and discipline for better progression when appropriate.
• Ensure training programs are thoughtfully scheduled and completed according to plan by using one-to-one coaching and training.
• Conducting of interviews, evaluating talent and recruiting resources appropriately.
• Guiding employees through the training manual – from orientation to certifications.
• Manages all support functions (i.e. Marketing, Purchasing, Inventory, HR, Payroll, P&L Analysis etc.) at the store to ensure smooth operations and financial health of the business.
• Stock-count regularly and placing vendor orders to ensure sufficient stocks in store.
• Schedules and deploy employees accordingly to business and manpower needs.

Requirements:

• Relevant experience in F&B or qualification in F&B, Retail, Hospitality or Culinary
• Passion for the F&B and service industry
• Positive attitude and a team player

JK Tan (R1875280)
Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766)

By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application.

Only shortlisted candidates will be notified.

Join us as a Trainer where you will lead training sessions and ensure quality standards for our customer service team. If you are passionate about enhancing service excellence and driving continuous improvement, we welcome your expertise.

Working Location: Kallang, Central Region

Job Description:

• Conduct training for new staff on product knowledge.
• Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives.
• Align, review and improvise on internal quality standards and procedures.
• Conduct training for Team Leaders on transaction monitoring.
• Calibrate transaction monitoring with assessors.
• Supervise transaction monitoring.
• Design and implement quality processes jointly with relevant business units.
• Recommend appropriate training, tools and develop methods to ensure superior level of service delivered by the call centre.
• Perform checks on the efficiency and effectiveness of quality processes.
• Analyse data relating to quality audits, customer feedback and work with relevant business units to improve service quality.
• Perform root cause analysis and recommend changes/enhancement for continuous improvement.
• Align internal service standards with industry benchmarks.
• Increase staff recognition through various national and industry certification programmes and company reward and recognition programme.
• Enhance service excellence by recommending and implementing national and international quality frameworks in the organization.
• Administer Customer Feedback procedures of the company.
• Conduct Internal Quality Audits in compliance with ISO.
• Any other adhoc duties as assigned.

Job Requirements:

• At least 3 years experience in customer service related field or call centre environment.
• Candidate with ACTA/ACLP will be an added advantage.
• Demonstrate clear and effective communication, both written and verbal.
• Experience in quality assurance or similar capacity.

If you’re enthusiastic and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may email us at [email protected]

**We regret that only shortlisted candidates will be notified.

• Training & Development
• ACTA certification
• Standup Trainer
• Degree / Diploma in HR

Responsibilities

• Support in reviewing and implementing the Company’s workforce planning and training initiative
• Conduct learning needs analysis
• Source and qualify training provider
• Plan, develop and implement learning interventions, training programs and e-learning modules
• Deliver programs and evaluate effectiveness of training programs and initiatives
• Perform training administrative duties
• Collaborate with business units to forecast manpower requirements
• Conduct workforce analysis to project future needs and develop workforce planning solutions
• Analyze capacity and competency gaps between workforce demand and supply
• Implement solutions to bridge gaps, monitor progress against milestones, and reevaluate plans based on developments
• Participate in key strategic workforce planning projects and initiatives

Requirements:

• Possess a Degree / Diploma in HR
• Possess ACTA certification is preferred
• Possess 2 years’ working experience in Learning & Development in Curriculum Design, Instructional Design, and Content Development
• Possess Standup Training experience
• Prior experience in Workforce Planning is preferred
• Well-grounded in the theory and practice of Learning & Development, such as classroom facilitation, instructional design, evaluation and assessment
• Proficiency in MS Office and content creation tools eg. Adobe Creative Suite, Canva, etc
• Ability to develop new plans and initiatives, including the use of technology
• Excellent interpersonal, written communication and presentation skills

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Join Our Dynamic Team at OOM Institute!

Our Company

Sentin Marketing is a leading outsourced sales and marketing startup specializing in direct customer engagement campaigns. Our mission is to empower individuals and brands by delivering impactful results. We provide hands-on training, mentorship, and a lively work environment where every team member has the opportunity to grow and excel.

Position Overview

As a Sales Assistant, you will support the team in driving sales and creating meaningful customer experiences. This role offers hands-on exposure to sales techniques, customer engagement, and campaign management, making it an excellent starting point for anyone looking to build a career in sales and marketing.

Key Responsibilities:

• Customer Interaction: Engage directly with customers through face-to-face interactions at events, roadshows, or designated locations.
• Sales Support: Assist in promoting products and services, delivering compelling pitches, and supporting sales conversions.
• Product Knowledge: Understand the features and benefits of the products or services being promoted to provide accurate information to customers.
• Campaign Assistance: Contribute to the success of marketing campaigns by providing support in event setup, execution, and feedback collection.
• Performance Tracking: Help track and report sales performance, sharing insights for improvement.
• Team Collaboration: Work closely with teammates to share ideas, refine approaches, and achieve collective goals.

Who We’re Looking For:

• Outgoing Personality: You enjoy interacting with people and building positive relationships.
• Strong Communicator: Excellent verbal communication and interpersonal skills.
• Goal-Driven: You’re motivated to meet and exceed targets in a fast-paced environment.
• Adaptable Learner: Open to learning new skills and approaches to succeed in diverse campaigns.
• Team Player: A collaborative mindset with a willingness to contribute to team success.

Why Us?

• Hands-On Training: Gain real-world experience with personalized mentorship.
• Supportive Environment: Join a dynamic and inclusive team that values creativity and collaboration.
• Career Progression: Opportunities to advance into leadership roles based on performance.
• Diverse Experience: Work across various campaigns and industries, building versatile skills.
• Incentives & Recognition: Competitive performance-based rewards to celebrate achievements.

Start Your Journey Today!

If you’re ready to develop your skills, gain valuable experience, and grow within a supportive and energetic team, apply now to join Sentin Marketing as a Sales Assistant. Take the first step toward a rewarding career in sales and marketing!

▶️ Permanent full time position

Job Description

• Industry/ Organization Type: Education
• Position Title: Education Coordinator
• Working Location: Central
• Working Hours: 5.25 days (Mon – Fri: 9.00am – 6.00pm, one Sat per month: 8am – 3pm) with rotational shift duties
• Salary Package: Up to $4500 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Serve as the primary contact for corporate clients, managing inquiries and finalizing deals.
• Develop and maintain robust client relationships to ensure exceptional customer service.
• Customize and recommend educational programs tailored to client needs.
• Generate budgets and quotes that meet client expectations and ensure profitability.
• Assist the academic team in developing courses that fulfill client specifications.
• Identify and promote additional services that enhance our core offerings.
• Oversee class logistics, including scheduling, assigning teachers, and arranging venues.
• Ensure the availability and organization of class materials and documentation.
• Address and resolve any issues to maintain client and teacher satisfaction.
• Handle invoicing and billing, confirm timely and accurate financial transactions.
• Address billing concerns and conduct regular follow-ups for payments.
• Collaborate with finance to oversee payment processes and record-keeping for audits.
• Manage tender processes and proposal submissions, adhering to required standards.
• Seek opportunities for growth and upsell services to better meet client needs.
• Expand client base and improve service delivery via strategic marketing and partnerships.
• Other ad-hoc duties which may be assigned.

APPLY NOW!!!

• Bachelor’s degree in Business Administration, Accountancy, or related field preferred.
• Minimum 2 years of experience in account management, preferably in an educational or service-oriented industry.
• Excellent project management skills, able to manage multiple projects and meet deadlines.
• Familiarity with Microsoft Office and experience with educational or financial management systems is advantageous.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71136 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Our Company

Sentin Marketing is a dynamic outsourced sales and marketing organization specializing in face-to-face campaigns that connect brands with their audiences. We focus on fostering growth and success for our team members by providing hands-on training, career advancement opportunities, and exposure to diverse industries.

Position Overview

As a Sales Promoter (Education), you will represent education-focused campaigns, engaging directly with customers to build awareness and drive sign-ups. While this role initially focuses on education, you may be reassigned to other campaigns based on manpower requirements and organizational needs, offering you exposure to a variety of industries and campaigns.

Key Responsibilities:

• Customer Engagement: Interact with potential customers through face-to-face marketing at events, roadshows, and other locations.
• Program Promotion: Clearly communicate the value and benefits of education programs, tailoring your approach to customer needs.
• Sales Performance: Strive to achieve and exceed daily and weekly sales targets.
• Team Collaboration: Work closely with teammates to refine sales strategies and maximize campaign outcomes.
• Adaptability: Be open to representing campaigns in other industries when reassigned.
• Product Knowledge: Stay updated on campaign information to effectively represent each program.

Who We’re Looking For

• Outgoing individuals with excellent communication and interpersonal skills.
• Self-motivated and goal-oriented team players.
• Adaptable and open to learning about new industries and campaigns.
• Passionate about personal and professional growth.

Why Us?

• Comprehensive Training: Hands-on experience with personalized mentorship.
• Dynamic Environment: A lively, inclusive culture that values teamwork and creativity.
• Career Growth: Clear progression paths for motivated individuals.
• Versatile Opportunities: Gain experience across diverse campaigns and industries.
• Incentives and Rewards: Competitive performance-based incentives to recognize achievements.

Your Future Starts Here!

If you’re seeking a role that blends personal growth, career development, and meaningful work, Sentin Marketing is the place for you. Join us as a Sales Promoter (Education) and take your first step toward an exciting career in sales and marketing!

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary Range: $2600 - $3500 (depends on experience)
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Description:
• To teach, train and support students.
• To plan and execute day-to-day School programmes
• To participate in curriculum planning and development.
• To monitor students’ behaviour through data collection and behaviour analysis.
• To work collaboratively with a multi-professional team and parents in providing quality
education and care for students.
• To plan and write IEP lesson plans, reports, records and documentation.
• To assist in supervising, inducting, coaching and supporting the junior teaching staff.

Job Requirement:
• Polytechnic Diploma
• Teaching qualifications or equivalent in Special Education will be an advantage
• Experience in dealing with children and youths with autism will be an advantage

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary Range: $2600 - $3500 (depends on experience)
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Description:
• To teach, train and support students.
• To plan and execute day-to-day School programmes
• To participate in curriculum planning and development.
• To monitor students’ behaviour through data collection and behaviour analysis.
• To work collaboratively with a multi-professional team and parents in providing quality
education and care for students.
• To plan and write IEP lesson plans, reports, records and documentation.
• To assist in supervising, inducting, coaching and supporting the junior teaching staff.

Job Requirement:
• Polytechnic Diploma
• Teaching qualifications or equivalent in Special Education will be an advantage
• Experience in dealing with children and youths with autism will be an advantage

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Company Description

OOm is dedicated to empowering individuals and businesses with the knowledge and skills required to excel in the dynamic world of digital marketing. OOm offers a range of WSQ-certified courses designed to equip learners with practical expertise and industry insights that drive real results.

Job Overview:

The Skills Development Advisor is responsible for educating and promoting training courses, driving end-to-end sales cycle for B2B & B2C. This role involves engaging with SMEs, MNCs & decision-makers to understand their needs and offering tailored training courses that enhance the learning experience.

Roles & Responsibilities:

• To reach out and engage the general public to upgrade and embark on their Digital Marketing learning journey.
• Identify potential customers and businesses that may be interested in digital tech courses.
• Actively participate in assigned roadshows, corporate events and seminars.
• Generate leads through various channels, including cold calling, networking, and online research.
• Establish and maintain strong relationships with existing and potential customers.
• Understand the needs and preferences of customers to provide tailored training courses.
• Utilise CRM software to manage leads, track sales progress, and report on sales targets accurately.
• Provide regular reports to management on sales performance.
• Proactive in monitoring the competitive landscape and industry trends, identifying opportunities and challenges to inform sales strategy and terms.

Requirements:

• Excellent communication skills to engage diverse audiences effectively.
• Be a positive representative of the company and its brand by conducting all activities with professionalism and integrity
• Experience in B2C/B2B sales, with a proven track record of meeting or exceeding sales targets is a plus
• Candidates with no prior experience are welcomed to apply as on-the-job training is provided

Job Highlights:

• 5 days work week
• Competitive remuneration package, attractive commission and incentive schemes.
• Attractive cash benefits for dental, medical check-ups, etc.

Interested applicants may send your updated resume to +65 8068 2355 or by clicking "Apply". Only shortlisted candidates will be notified.

• Training & Development
• Workforce Planning
• ACTA certification
• Standup Trainer
• Degree / Diploma in HR

Responsibilities

• Support in reviewing and implementing the Company’s workforce planning and training initiative
• Conduct learning needs analysis
• Source and qualify training provider
• Plan, develop and implement learning interventions, training programs and e-learning modules
• Deliver programs and evaluate effectiveness of training programs and initiatives
• Perform training administrative duties
• Collaborate with business units to forecast manpower requirements
• Conduct workforce analysis to project future needs and develop workforce planning solutions
• Analyze capacity and competency gaps between workforce demand and supply
• Implement solutions to bridge gaps, monitor progress against milestones, and reevaluate plans based on developments
• Participate in key strategic workforce planning projects and initiatives

Requirements:

• Possess a Degree / Diploma in HR
• Possess ACTA certification is preferred
• Possess 2 years’ working experience in Learning & Development in Curriculum Design, Instructional Design, and Content Development
• Possess Standup Training experience
• Prior experience in Workforce Planning is preferred
• Well-grounded in the theory and practice of Learning & Development, such as classroom facilitation, instructional design, evaluation and assessment
• Proficiency in MS Office and content creation tools eg. Adobe Creative Suite, Canva, etc
• Ability to develop new plans and initiatives, including the use of technology
• Excellent interpersonal, written communication and presentation skills

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Responsibilities:

• Facilitating learning through well thought-out classroom activities
• Come up with lesson plans and create classroom environment that is safe, joyful and conducive for learning as well as ensure the delivery of activities and lessons.
• Engage parents actively, in providing updates on their children’s development, establish two-way and regular communication through various modes eg face-to-face, e-mails, parent portal and forms of written communication.
• Partner fellow team mates in the centre and work together on shared goals to establish LSH as a high quality preschool provider.

Requirements:

• Minimum with a Diploma or Certificate in Early Childhood Care & Education, Diploma in Child Pyschology & Early Education
• Able to start work immediately or within a short notice

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Wendy Khoo Hui Wen

R1761665

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Working Hrs: Monday - Friday; 9:00AM - 6:00PM

Working Location: Sixth Avenue

Key Responsibilities

Develop Training Strategies

1. Formulate annual and quarterly training plans and budgets aligned with the company’s business needs.
2. Analyze employee skill gaps and design tailored training programs for various departments.

Establish Training Systems

1. Develop and refine training modules, including onboarding, job-specific skills, and management development programs.
2. Create training policies and processes to ensure standardization and compliance across all activities.

Organize Training Activities

1. Design and deliver high-quality internal training programs and coordinate workshops or seminars with external experts.
2. Manage the end-to-end training process, including resource coordination, scheduling, and logistical support.

Develop Training Content

1. Create and regularly update training materials, such as manuals, presentations, and videos.
2. Incorporate high-quality external resources to enrich course offerings, ensuring content is practical and innovative.

Evaluate Training Effectiveness

1. Monitor and assess the effectiveness of training programs through data analysis and feedback, proposing improvements as needed.
2. Prepare regular reports on training outcomes to support management decision-making.

Employee Development & Cultural Integration

1. Develop personalized development plans to identify and nurture high-potential employees.
2. Promote corporate culture through activities that integrate training with cultural initiatives.

Requirements

Education and Experience

1. Diploma or above in Marketing, Human Resources Management, Education, or related fields.
2. A minimum of 3-5 years of experience in training management, preferably in the F&B, retail, or tech industry.

Professional Skills

1. Proficient in building training systems and managing projects from inception to completion.
2. Proven ability to independently design and deliver high-quality training programs; experience in developing training materials is essential.
3. Familiarity with modern training tools and technologies, such as e-learning platforms and data analysis tools.

Preferred Qualifications

• Proven track record in successfully implementing training projects or receiving relevant awards.
• Familiarity with corporate culture development and high-potential employee cultivation.
• Certification in training (e.g., CIPD, TTT) is a plus.

Responsibilities:

• Responsible for the safety / overall efficiency of the ship and all onboard.
• Responsible for implementing the safety, health, security and environmental policy of the Company. Responsible for ensuring compliance with all relevant Oil Pollution Prevention Legislations
• Responsible for the enforcement and administration of all Flag and Company’s Regulations and instruction.
• Responsible for the safe and efficient navigation of the ship.
• Ensure full compliance with the Ship Security Plan (SSP) and the ISPS Code, and will report to the Company Security Officer (CSO) for all security related matters.
• Responsible for the discipline of his staff and all those delegated to carry out duties in areas under his responsibility.
• Responsible for ensuring that the ship is loaded in conformity with the Load Line Certificate and the provisions of the Legislation appropriate to the registry of the ship, and in accordance with the Company’s / Charterer’s loading orders.
• Well versed with SIRE Inspection and surveys.

Requirement:

• Local Trade Master COC or COC Class 1 or equivalent
• MPA Module I and Module II Certificate
• PELV Certificate will be an added advantage
• 1 year experience as tanker Master or 2 years experience as tanker Chief Officer
• STCW 2020 Endorsement
• SSO Certified
• Radar & ARPA Certified
• ROC / GOC Certified
• Physically fit for sea service as per MLC requirement

Working Hrs: Monday - Friday; 9:00AM - 6:00PM

Working Location: Sixth Avenue

Key Responsibilities

Develop Training Strategies

1. Formulate annual and quarterly training plans and budgets aligned with the company’s business needs.
2. Analyze employee skill gaps and design tailored training programs for various departments.

Establish Training Systems

1. Develop and refine training modules, including onboarding, job-specific skills, and management development programs.
2. Create training policies and processes to ensure standardization and compliance across all activities.

Organize Training Activities

1. Design and deliver high-quality internal training programs and coordinate workshops or seminars with external experts.
2. Manage the end-to-end training process, including resource coordination, scheduling, and logistical support.

Develop Training Content

1. Create and regularly update training materials, such as manuals, presentations, and videos.
2. Incorporate high-quality external resources to enrich course offerings, ensuring content is practical and innovative.

Evaluate Training Effectiveness

1. Monitor and assess the effectiveness of training programs through data analysis and feedback, proposing improvements as needed.
2. Prepare regular reports on training outcomes to support management decision-making.

Employee Development & Cultural Integration

1. Develop personalized development plans to identify and nurture high-potential employees.
2. Promote corporate culture through activities that integrate training with cultural initiatives.

Requirements

Education and Experience

1. Diploma or above in Marketing, Human Resources Management, Education, or related fields.
2. A minimum of 3-5 years of experience in training management, preferably in the F&B, retail, or tech industry.

Professional Skills

1. Proficient in building training systems and managing projects from inception to completion.
2. Proven ability to independently design and deliver high-quality training programs; experience in developing training materials is essential.
3. Familiarity with modern training tools and technologies, such as e-learning platforms and data analysis tools.

Preferred Qualifications

• Proven track record in successfully implementing training projects or receiving relevant awards.
• Familiarity with corporate culture development and high-potential employee cultivation.
• Certification in training (e.g., CIPD, TTT) is a plus.

Centre Manager
Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Bukit Timah (269748)
Salary: $3500 - $4200

Job Description:

• The firm specialises in English language and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English language enrichment to our customers.
• We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment center. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities:

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction

Requirement:

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Sales and customer relationship management skills.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• A passion for education and commitment to delivering outstanding service.