• Posting of recruitment advertisements
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Manage office sundry purchases
• Payroll administration
• Assists in employment contract renewals
• Coordinate medical arrangement for foreign employees (medical check-ups for work pass, and vaccination)
• Ensure complete, up-to-date, accurate and accessible records are kept for all employees.
• Assists in the co-ordination of social and recreational activities to promote the general welfare of all employees
• Performs HR data entry relating to employee's information, training records, etc.
• Manage and route phone calls appropriately
• Assists in work pass applications and other immigration related work.
• Prepare and submit government bodies and statutory board related surveys.

Roles & Responsibilities

• Reports to Construction Manager.
• To assist in site supervision works.
• Coordinate internally with inter-department and externally with clients & consultants.
• Coordinating for the project planning, documentation and execution of works on site.
• Coordination,supervision & monitoring the progress of the project works on site,manpower mobilization, materials planning & ordering.
• Coordinate with the contractor, suppliers on all project implementation issues and attend site meetings when required.
• Assist in the preparation of the project schedule and coordinate for all submission.
• Responsible for the quality inspection of the bridge structure.
• Produce weekly site progress report and necessary submission.
• Attend meetings, conduct site inspection on work progress to ensure quality control in accordance to meet authority requirements.
• Ensure all legal requirements under Singapore laws are compiled and ensure all standard operating procedures comply with specifications quality standards statutory and regulatory requirements.

Job Requirements:

• Degree in Civil Engineering/relevant studied recognized by PE Board, BCA or IES registered Resident Engineer (RE).
• Minimum 5 years’ working experiences in marine sector.
• Familiar with costing, contract, regulations and building operations.
• Oversee all site projects operations, functions, and requirements.
• Able to handle AutoCAD or relevant drawings submission.
• Required skill(s): MS Office, M.S. Project, AutoCAD.

Job Description:

• To manage and negotiate pricing, commercial terms with local and overseas suppliers and recommend the most competitive suppliers and subcon.

• Ensure continuous supply of required goods and materials and communicate any supply problems which may pose a risk or impact on business operations.

• Negotiate contracts, improved prices and terms of business with suppliers and review opportunities to make business savings utilising negotiation and procurement best practice tools and methods.

• Review specifications and ensure materials ordered meet proper quality standard and comply to contract specifications.

• Manage and track Purchase Requisition/Purchase Order on the internal system to make sure the procurement projects are delivered on time.

• Maintain and update list of approved suppliers and their qualifications, delivery times, and potential future development.

• Keep relevant stakeholders informed on the latest progress/status of delivery within expected timelines.

• Perform other duties as assigned.

Job Requirement:

• Candidate must possess Diploma in relevant discipline.

• Minimum 2 years of experience in procurement preferably in construction/ civil engineering industry.

• Experienced with sourcing and material understanding.

• Have experiences in working in large scale projects.

• LTA Projects working experience would be an added advantage.

• Lead the team in executing electrical work during the construction phase, including cable tray installation, cable pulling, panel installation, cable termination, and testing/commissioning for MV/LV switchgear, transformers, UPS, DCIS/HMI, etc.
• Monitor and inspect construction activities to ensure compliance with design documents.
• Manage a team comprising supervisors, sub-contractors, and vendors.
• Responsible for electrical interfaces with the operational team, conducting meetings, and providing technical clarifications.
• Investigate and troubleshoot electrical switchgear faults or failures, implementing effective corrective and preventive actions.
• Analyze and enhance equipment reliability to prevent recurrence, collaborating with operation groups and external contractors.
• Prepare documentation for maintenance work, ensuring compliance with safety standards, and utilizing appropriate Method Statements and Risk Assessments, meeting BCA requirements.
• Collaborate cross-functionally to ensure systems, equipment, and rooms align with internal customers' needs.
• Review inspection and testing plans for electrical and instrument system installations through relevant checklists.
• Coordinate with stakeholders to ensure the smooth completion of projects.
• Ensuring each stage of the project happens on time, on budget and to a high standard.
• Liaising with staff at every level.
• Sharing regular progress report with top management team
• Working in an office or onsite.

4 Months Contact

Job Description:

• Assist in developing and implementing web and mobile digitalizations
• Collaborate with team members to gather and refine requirements for new features
• Conduct basic testing and debugging to ensure application functionality
• Document code and processes to improce team efficienct and product quality
• Participate in regular team meetings, sharing progress and ideas fro improvement
• Support troubleshooting and provide general maintenance for applications

Requirements:

• Higher ntiec IT Application Development
• Basic knowledge of programming lanuages (E.g. NET, JavaScript, SQL)

Job Responsibilities:

• Liaise with the construction team to prepare documents for Request for Quotation (RFQ) or Open Tender.
• Source potential tenderers/subcontractors and send out invitations for RFQs.
• Assist on management of materials and equipment at the construction site.
• Coordinate queries and clarifications between tenderers and construction team during RFQ stage.
• Coordinate post-tender interviews between tenderers, construction team, QS team and contracts team.
• Assist QS manager and contracts manager with quantity surveying matters relevant to Sub-Contract, Works Order and Purchase Order.
• Assist contracts team in administration of subcontracts.
• Handle payment requests received from subcontractors and suppliers.
• Responsible for quantity calculation of construction drawings, preliminary material research and market survey.
• Assist to evaluate and process vendor claims as needed.
• Any other adhoc tasks assigned by QS Manager / Contracts Manager.

Job Requirements:

• Min. Bachelor’s Degree in Engineering or related field of studies.
• At least 3 years of experience, preferably in Quantity Surveying.
• At least 5 years of Site Experience
• Experienced working as Main Contractor
• Willing work at West area
• Exprerience in Marine Project is prefered
• Able to work under pressure and work under minimal supervision.

• Required load and unload material,etc
• Maintain material movement record
• To comply with LTA road safety and traffic regulation and site safety
• To conduct daily check to ensure vehicle is in good and safe condition/upkeeping of vehicle

Job Requirement:

• Valid class 4 driving license and lorry crane operator
• Preferably able to start work within short notice

1.Manage store Inventory & handle sales cash.

2.Receive ,distribute and maintain adequate quantities of stock at all times.

3.Maintain optimal stock levels.

4.Maintain stock and consumption records.

5.Check incoming materials for quality against invoices,purchase orders and packing slips or other documents.

6.Make clear notes on the receipt of the items against eash invoice.

7.Keeps and updates records of good received and issued.

8.Complies report of expenditure,and monthly stock report.

9.Perform related duties and responsibilities as assigned.

• Required load and unload material,etc
• Maintain material movement record
• To comply with LTA road safety and traffic regulation and site safety
• To conduct daily check to ensure vehicle is in good and safe condition/upkeeping of vehicle

Job Requirement:

• Valid class 4 driving license and lorry crane operator
• Preferably able to start work within short notice

Develop a marketing strategy in accordance with the overall company goals and vision

· Understanding Company Products and doing Market Research to identify specific target groups and implement niche marketing strategies

· Grow the social media community

· Implement and manage a multi-channel marketing strategy

· Grow online marketing partners (digital publications or influencers)

· Copywriting and copy editing - Both internal and external marketing materials

· Create and execute highly engaging, Skills and experience in creative content writing

· Cross-platform social media & marketing campaigns (design, call to action and content)

· Manage content - copywriting & design. Handle content schedule and posting of content

· Experience in attaining PR coverage both online and offline

· Simple research work

· Assisting with ad hoc duties as required

Requirements:

· Social media analytics and ads experience is preferred. Social media management and community managers preferred.

· Exceptional communication skills, both written and verbal. Strong written English is a MUST

· Ability to multitask and meet tight deadlines

Project Engineer will be under Marine service line, the appropriate quality check, the compilation of accurate and customized results reports and other deliverables.

1. Working in workshop and vessels.

2. Good communication skills with Ship Owners and Superintends.

3. Good time Management and work Independently.

4. Attend and manage dealing with vendors, designers, classification, and flag statutory on engineering issues

5. Reviewing technical specification and drawings from designer meeting owner, class, and customer requirements

6. To perform any other duties & Responsibilities assigned by superiors from time to time.

7. Ability to demonstrate and implement cost -saving measures.

8. Ability to lead to manage project operations, schedule and specifications.

Requirements:

- Min 5 Years experience as Marine Industry.

- Proficient in Microsoft office applications: Word, Excel, PowerPoint & Outlook

-Proficient in AutoCAD application

- Able to work OT.

- Excellent coordination skills.

- Able to working at Height.

- Possess positive working attitude

Job Descriptions

• Strong swimming and diving skills, with the ability to work comfortably and safely in underwater environments.
• Proficiency in using diving equipment, such as masks, fins, regulators, and buoyancy control devices.
• Knowledge of underwater construction techniques, including welding, cutting, and concrete placement.
• Familiarity with underwater inspection and surveying methods, including the use of cameras, sonar systems, and measurement tools.
• Ability to work effectively in a team and follow instructions from supervisors.
• Excellent problem-solving skills, with the ability to troubleshoot issues that may arise during underwater operations.
• Physical stamina and endurance to perform tasks in demanding underwater conditions.
• Strong attention to detail to accurately document findings and report on underwater inspections.
• Good communication skills to effectively communicate with team members and supervisors.
• Knowledge of safety protocols and regulations related to commercial diving.

Job Requirements

• Valid certification as a Commercial Diver from a recognized training institution.
• Minimum of 2 years of experience in commercial diving operations.
• Proficiency in first aid and CPR.
• Ability to pass a physical fitness test and maintain good overall physical health.
• Familiarity with relevant diving regulations and industry standards.
• Knowledge of underwater construction and maintenance techniques.
• Advanced certifications in specialized diving techniques (e.g., underwater welding, inspection) are a plus.
• Experience operating underwater equipment, such as remotely operated vehicles (ROVs) or underwater cameras, is preferred.
• Valid driver's license with a clean driving record.
• Strong references from previous employers or diving instructors.

Project Supervisor will be under Marine service line, the appropriate quality check, the compilation of accurate and customized results reports and other deliverables.

1. Working in workshop and vessels.

2. Good communication skills with Ship Owners and Superintends.

3. Good time Management and work Independently.

4. To perform any other duties & Responsibilities assigned by superiors from time to time.

5. Ability to demonstrate and implement cost -saving measures.

6. Ability to lead to manage project operations, schedule and specifications.

Requirements:

- Min 5 Years experience as Marine Industry.

- Knowledge of MS office.

- Able to work OT.

- Excellent coordination skills.

- Able to working at Height.

Production Supervisor will be under Marine service line, the appropriate quality check, the compilation of accurate and customized results reports and other deliverables.

1. Working in workshop and vessels.
2. Good communication skills with Ship Owners and Superindents.
3. Good time Management and work Independently.
4. To perform any other duties & Responsibilities assigned by superiors from time to time.
5. Ability to demonstrate and implement cost -saving measures.
6. Ability to lead to manage project operations, schedule and specifications.

Requirements:

- Min 5 Years experience as Marine Industry.

- Knowledge of MS office.

- Able to work OT.

- Excellent coordination skills.

- Able to working at Height.

Develop a marketing strategy in accordance with the overall company goals and vision

· Understanding Company Products and doing Market Research to identify specific target groups and implement niche marketing strategies

· Grow the social media community

· Implement and manage a multi-channel marketing strategy

· Grow online marketing partners (digital publications or influencers)

· Copywriting and copy editing - Both internal and external marketing materials

· Create and execute highly engaging, Skills and experience in creative content writing

· Cross-platform social media & marketing campaigns (design, call to action and content)

· Manage content - copywriting & design. Handle content schedule and posting of content

· Experience in attaining PR coverage both online and offline

· Simple research work

· Assisting with ad hoc duties as required

Requirements:

· Social media analytics and ads experience is preferred. Social media management and community managers preferred.

· Exceptional communication skills, both written and verbal. Strong written English is a MUST

· Ability to multitask and meet tight deadlines

• Posting of recruitment advertisements
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Manage office sundry purchases
• Payroll administration
• Assists in employment contract renewals
• Coordinate medical arrangement for foreign employees (medical check-ups for work pass, and vaccination)
• Ensure complete, up-to-date, accurate and accessible records are kept for all employees.
• Assists in the co-ordination of social and recreational activities to promote the general welfare of all employees
• Performs HR data entry relating to employee's information, training records, etc.
• Manage and route phone calls appropriately
• Assists in work pass applications and other immigration related work.
• Prepare and submit government bodies and statutory board related surveys.

Job Responsibilities

• Liaise between the various disciplines and departments to ensure works are carried out efficiently
• Ensure that the project meets the required specifications and standards
• Study and understand project spec, scope of work and scope of supply
• Assist to ensure that resources arrived are in accordance to the orders and requests raised
• Ensure that the resource allocations for production and project team are on time to ensure construction works can proceed on time
• Monitor and ensure that budgets are updated
• Support all HSE and QA/QC efforts and ensure works are in compliance to such efforts
• Assist in the preparation of reports to update the management on overall outyard activities
• Attend Client & Production Meeting together with Project Managers
• Tracks potential variations for the Projects and to follow up with Commercial
• Monitor progress status of individual Disciplines
• Submits Project Execution Plans for Tender Submission
• Any other ad-hoc duties assigned by Superior

Job Requirements

• Diploma/Degree in Mechanical Engineering
• Min 5 years of experiences in Marine Project Management holding the same designation
• Good management and leadership skills
• Have own vehicle to travel to site inspection when needed
• Able to travel overseas for short trip when required

Job Description

• Comply with the specifications, control and monitoring the activities
• Responsible for quality control of all painting works, including standards and procedures etc.
• Prepare documentation like painting procedures, ITP, galvanizing procedures, or any other procedures specified by clients
• Review painting specifications from paint manufacturer
• Take the ambient conditions in the chamber and modules with proper intervals and keep records
• Arrange qualification test for Blasters/Painters and certify them
• Check for calibration date of the measuring device, to arrange for recalibration if it expires
• Inspection notification to be sent to respective clients on time
• Pre-inspect modules at each stage and ensure quality meets the specification
• Prepare painting reports on time with approval from clients
• Coordinate with external party for technical details

Job Requirements

• Diploma in Engineering
• Minimum 5 years of experience in marine/shipyard operations in the same field
• At least NACE Level II Coating Inspector certified
• Knowledge of blasting and painting operation
• Understand and able to interpret technical drawing and paint specification
• Detailed understanding of contractual, commercial, safety, technical, quality aspects and their application
• Able to work under pressure and respond to changes in short notice

Job Description:

• Greet clients and visitors with a positive, helpful attitude.

• Meeting room booking & preparing meeting and training rooms.

• Answering phones in a professional manner, and routing calls as necessary.

• Sorting and distributing mail.

• Provide excellent customer service.

• Run all day-to-day office administrative function at site office.

• Ordering for pantry items and handling office maintenance.

• Assisting on claim submission to finance department.

• Performing ad-hoc administrative duties.

Job Requirements:

• Associate’s or Diploma in a related field.

• Consistent, professional dress, and manner.

• Excellent bilingual written and verbal communication skills.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Experience with administrative and clerical procedures.

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives. Our dedication to excellence and our strong track record have earned us a distinctive reputation for quality and trust spanning across the aerospace, smart city, defence and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

Responsibilities:

• Revenue Generation: Lead efforts to achieve revenue targets for the business areas. Develop and implement channel strategies with focus vendors in the Government and Enterprise sectors. Drive profitability through strategic partnerships and collaborative initiatives.
• Customer and Vendor Engagement: Collaborate with internal teams to establish a customer engagement model that ensures exceptional customer experiences. Foster strong relationships with focus vendors and assist in establishing a vendor engagement framework. Conduct quarterly business reviews with focus vendors, providing feedback and strategies for improvement.
• Agile Project and Tender Support: Refine existing processes to support agile project and bulk tender requirements. Streamline onboarding, training, and certification processes to ensure efficiency and effectiveness in project delivery. Identify areas for improvement and implement best practices.
• Go-to-Market Planning: Conduct GTM planning and quota setting in collaboration with focus vendors. Develop comprehensive strategies to penetrate target markets and drive market share growth. Monitor partner program status and compliance to maximize partner performance.
• Contract Management: Track contracts and legal obligations with focus vendors. Ensure compliance with contractual terms and conditions. Proactively manage contract renewals and extensions.
• Relationship Management: Cultivate and manage key relationships with focus vendors. Collaborate with internal stakeholders, such as sales, marketing, and product teams, to drive growth and support joint initiatives. Act as a liaison between internal and external stakeholders to ensure smooth collaboration and effective execution.

Requirements:

• Proven track record of achieving revenue targets and driving growth through strategic alliances, preferably in the information security industry.
• Strong understanding of the Gov, Enterprise, and commercial sectors, including key market trends and customer dynamics.
• Exceptional relationship-building skills with the ability to influence and collaborate effectively with internal and external stakeholders.
• Excellent project management and organizational skills, with the ability to prioritize and manage multiple initiatives simultaneously.
• Demonstrated business acumen and analytical skills to drive data-driven decision-making.
• Strong communication and presentation skills to effectively articulate strategies, plans, and results to stakeholders at all levels.
• Work Location: Jurong East

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

• Programming, testing, commissioning, and handover of Electrical Systems (22KV Switch gears & transformers, protection relays, and hipot)
  Prepare and maintain all required commissioning documentation which includes client submission.
• Supervision and Monitoring of defined test procedures start-up sequences, reliability test runs, and performance tests.
• Monitoring of functional and operational tests of various equipment to prepare the equipment for the first start-up.
• Manage and supervise a team of experienced commissioning technicians to execute Live equipment testing in a highly professional and safe manner
  Ensure QAQC integration within commissioning processes and procedures.
• Witness and provide contractor resources to support FAT as required.
  Preparation of inspection reports, certificates, progress reports, and site correspondence.
• Liaise closely with the client QAQC/Testing teams.
• Generating MSCR's (Maintenance System Change Request) at the project handover stage.
• Ensure that commissioning acceptance criteria is aligned with design specification and client requirements.
• Any other duties required by the Commissioning Manager.

Key Responsibilities:

1.Financial Planning & Forecasting:

• Assist in the preparation of the annual budget and quarterly forecasts.
• Develop financial models to project future performance based on various scenarios.
• Monitor and analyze budget variances and provide explanations for discrepancies

2.Data Analysis & Reporting:

• Prepare monthly, quarterly, and annual financial reports for management.
• Analyze financial data to identify trends, risks, and opportunities.
• Create and maintain dashboards and key performance indicators (KPIs) for business units.

3.Business Partnering:

• Collaborate with department heads to understand their financial needs and provide support.
• Participate in strategic planning sessions and provide financial insights to guide decision-making.
• Assist in evaluating new business opportunities, investments, and projects.
• Participate in building specific FP&A business partnering capabilities such as Commercial Finance, Production Costing Finance, R&D Finance etc.

4.Ad Hoc Analysis:

• Conduct ad hoc financial analysis as requested by management.
• Support special projects and initiatives that require financial expertise.

5.Process Improvement:

• Identify opportunities for process improvements in financial reporting and analysis.
• Assist in the implementation of financial systems and tools to enhance efficiency.

Qualifications:

Education:

• Bachelor’s degree in Finance, Accounting, Economics, or a related field. A Master’s degree or professional certification (e.g., CFA, CPA) is a plus.

Experience:

• 3-5 years of experience in financial planning and analysis, corporate finance, or a related field.
• Experience in financial modeling and forecasting.

Skills:

• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel and financial modelling software.
• Familiarity with financial reporting tools and ERP systems (e.g. Netsuites, BI).
• Excellent communication and presentation skills.

Personal Attributes:

• Detail-oriented with a strong commitment to accuracy.
• Ability to work independently and as part of a team.
• Strong organizational skills and the ability to manage multiple priorities.

ALATAS is an international crane & deck machinery repair specialist and offers crane and deck machinery related repair services and parts supply to the Merchant Marine- and Offshore industry.

Alatas Crane Services operates out of 14 offices worldwide.

We offer field service repairs, inspections, overload load testing, dry-dock repair supervision, component repairs, spare parts supply, technical support as well as supply of new cranes and upgrades to existing ones.

Our multi-disciplined Service Engineers are professionals in their field and are available attend to and solve crane and deck machinery problems of any kind.

To support our Marine Crane & Deck Machinery Service operations in Singapore, we are employing experienced Senior Service Engineer - Ship Cranes as follows:

JOB DESCRIPTION:

• To carry out field service attendances to troubleshoot & repair Deck Cranes, Grabs, Windlasses, Hatch Cover Hydraulics and Davits.

REQUIREMENTS:

The successful candidate will have solid working experience with marine crane and deck machinery makers such as:

• MacGREGOR
• IHI
• MITSUBISHI
• LIEBHERR
• TTS MARINE
• TSUJI
• HATLAPA
• PUSNES, NIPPON PUSNES etc.

THE SUCCESSFUL CANDIDATE WILL HAVE:

• Min 5 years' experience sailing as Electrical Officer on bulkers equipped with deck cranes and has carried out troubleshooting and repairing Marine Cranes, Windlasses & other hydraulic systems on board,
• In-depth knowledge and understanding of PLC controlled electro-hydraulic cranes & hydraulic machinery.
• Able to read and comprehend electric and hydraulic diagrams.
• Able to independently troubleshoot electrical, hydraulic and mechanical problems.
• Able to supervise a team of mechanics and carry out large repair projects as Lead Engineer on board, on voyage and in Ship Yards.
• Able to write technical reports and able to communicate with owners' representatives.
• Previous employment as service engineer with one of the leading deck crane manufacturers will be an added advantage.
• Experience with variable frequency drives (VFD) will be an added advantage
• Ship Electricians are welcome to apply.

We are seeking an experienced Cloud Penetration Testerto join our team. The successful candidate will have expertise in cloud security, penetration testing, and vulnerability assessment. The role involves identifying and exploiting vulnerabilities in cloud-based systems, applications, and infrastructure to help our organization strengthen its cloud security posture.

Responsibilities:

• Conduct cloud penetration tests and vulnerability assessments to identify security weaknesses
• Design and implement custom exploits to test cloud security controls
• Analyze cloud security configurations and identify misconfigurations
• Develop and maintain cloud security testing tools and scripts
• Collaborate with development teams to implement secure coding practices
• Provide detailed reports and recommendations for remediation
• Stay up-to-date with emerging cloud security threats and technologies

Requirements:

• 3+ years of experience in cloud security, penetration testing, or related field
• Strong understanding of cloud platforms (AWS, Azure, GCP)
• Experience with cloud security tools and technologies (e.g., CloudWatch, CloudTrail, IAM)
• Proficiency in programming languages (e.g., Python, Bash)
• Familiarity with vulnerability scanners and penetration testing frameworks (e.g., Nmap, Nessus, Metasploit)
• Possess one (or more) of the following Security certifications (would be an added advantage):
• Offensive Security Certified Professional (OSCP) certification
• CREST Registered Penetration Tester (CRT)
• GIAC Cloud Penetration Testing (GCPN)
• Candidates with 5 years or more experience will be considered for the Senior Consultant position who is able to lead projects
• Ability to collaborate with team members, executive tasks effectively and independently
• Strong analytical and problem-solving skills
• Possess good communication, interpersonal and reporting skills

Preferably with the following:

• Experience with DevOps and continuous integration/continuous deployment (CI/CD) pipelines
• Knowledge of cloud security compliance frameworks (e.g., PCI-DSS, HIPAA)
• Familiarity with containerization (e.g., Docker) and serverless computing

Work location: Jurong East

SERVICE SALES

· Identify and develop potential business opportunities;

· Responsible for maintaining an existing customer base, create new customer accounts and business development;

· Achieve sales & profit targets set by the company;

· Cultivate and enhance long term relationship with new and existing customers;

· To process quotation on recommended parts to customers within 1 day upon receipt of reports through eSOS;

· To generate an invoice for billing to customers within 1 day upon completion of the job through eSOS;

· Ensure immediate response to Customers and close follow-ups with Customers via email, phone call, text messaging and faxes;

· Ensuring customers’ requirements are clearly and adequately defined before handing over to the project and operation team;

· Schedule and coordinate with customers on Load Test (LT) / Visual Inspections (VI);

· Ensure all Customers crane details are updated to eSOS accurately;

· Ensure on sending mass emails to customers on new/revised service rates;

· Gather Customers’ feedback and develop corrective measures for Management reviews;

· Responsible for providing a high standard of customer service

· To generate weekly reports to update management on the progress of all enquiries and order confirmation to both internal and external customers

· Conduct weekly meeting with inter-related depts. such as Sales, Parts Executive, Finance, Store, Purchasing possible for providing a high standard of Customer Service;

· Ensure timely billing for service job completed within 3 working days through ESOS to customers;

SERVICE OPS.

· Responsible for updates of daily Technician Schedules, including breakdown calls, maintenance, load tests, visual inspection, etc to ESOS.

· To conduct morning briefing with Technicians on ensuring their awareness of the job schedule for the day itself;

· To organise weekly operations meetings with Technicians;

· Work closely with Supervisor on assigning right team for jobs;

· Ensure timely deliveries, right quality and quantity of parts to Customers;

· To ensure electrical jobs under projects are completed on time by Technicians;

· Responsible for maintenance of Equipment List and update of all relevant parts details on regular basis;

· To ensure Technicians are always in proper and clean overalls;

· To check on proper housekeeping at the Service Area, Electrical room, truck cleanliness;

· To ensure tools in toolboxes, tools in tool bags, full PPE of technicians, stocks in trucks are checked on a weekly basis;

OTHERS

· Ensure procedures, standards and guidelines are followed and maintained;

· Ensure all documentation of records are up to date and filed accordingly;

· Any other duties assigned by the Management from time to time.