Responsibilities:
1. Accommodation Management: Overseeing the allocation and management of accommodation for employees, including coordinating move-ins, move-outs, and maintenance.
2. Vendor Management: Liaising with accommodation vendors to ensure that facilities meet company standards, negotiating contracts, and resolving any issues that may arise.
3. Employee Support: Providing assistance and support to employees regarding accommodation-related matters, such as resolving disputes, addressing complaints, and offering guidance on housing options.
4. Compliance: Ensuring compliance with relevant regulations and policies related to employee accommodation, such as health and safety standards, legal requirements, and company policies.
5. Budget Management: Managing budgets related to employee accommodation, including tracking expenses, optimizing costs, and identifying opportunities for savings.
6. Reporting: Generating reports on accommodation-related metrics, such as occupancy rates, maintenance requests, and budget expenditures, to inform decision-making and strategy development.
7. Emergency Response: Acting as a point of contact and providing support during emergency situations affecting employee accommodation, such as natural disasters or security incidents.
8. Customer Service: Providing excellent customer service to employees by addressing their needs promptly, professionally, and courteously.
9. Perform any ad-hoc task as assigned by the management.