Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc

• Assist the Industry 4.0 (i4.0) team in acquiring, managing and implementing proof-of-concept (PoC) projects for customers
• Incubate and prepare new products for technical and commercial readiness to customers
• Provide training of products and solutions where necessary
• Provide ad-hoc support to operational activities where necessary
• Prepare marketing materials for new products and solutions

• Supervises site installations, ensuring that installations are on-time and complete, following to the installation schedule, work plan, estimated dealer cost and man-hours
• Works with crews to ensure that paperwork is timely and accurate; that all hours and actions are well documented according to company procedures
• Reviews site installations to ensure the highest quality workmanship; that product is assembled per plan and is leveled, aligned, cleaned and completely detailed
• Ensures that material is handled with care and that customer’s property is protected and undamaged
• Trains crews to have a responsible and technically adept interface with main/sub-contractors, electricians, safety officer, etc.
• Ensures that installations and all service work is closed out in a timely manner; that punch list resolution is followed up and finished to each customer’s satisfaction
• Visits site installations on a regular and daily basis, interfacing with leads and installation personnel, customers, and customer third parties, monitoring the progress and quality of the work being done by the installation staff
• Problem solving during installation

Thales Singapore Engineering Competence Centre (ECC) is a well-established R&D and engineering centre serving major customers worldwide in Digital Identity and Security domains ranging from mobile connectivity, IoT, banking & payment to government solutions.

As a Software Engineer in Thales Embedded Product Development Team in ECC, you will participate in the design, implementation, validation and deployment of Embedded Products for major OEM customers.

A week in the life of an Embedded Software Engineer:

• Develop, validate and deploy new software components (for example advance software security mechanism and next generation IoT connectivity protocols) for embedded operating systems targeted for mobile and IoT devices, in applications such as mobile payment, digital identity and IoT connectivity.
• Participate to the development of next generation operating systems for future devices.
• Being in agile development environment to work closely within team and multiple teams around the world to build great products exceeding customer expectations
• Contribute to continuous product and development methodology improvement

Knowledge, Skills and Experience:

• Degree in Electrical/Electronics/Computer Engineering, or related fields  Proficient in C/Java programming languages
• First professional experience or internship within embedded software development area preferred
• Knowledge of embedded technologies/ecosystem, software security or Javacard knowledge is a plus
• Team player with good communications and collaborative skills

Want to be part of a Graduate Engineer Program like no other? We’re inventing the future, right here, right now, at Thales and we want you to be a part of it! Never heard of us? Thales employs 80,000 people globally to solve the problems of tomorrow. Working at Thales you could be solving problems in the aerospace, transportation, defense, security and the space industry.

If you are eager to learn, fuelled by curiosity and want to take pride in building solutions that help millions of people on a daily basis then our program is for you.

Graduate Engineer Program

The Graduate Engineer Program is a 2-year program. This is an accelerated program to unleash your potential by working with experts through 3 rotations. This gives you an opportunity to appreciate the breath of Thales’ offer in creating a future we all can trust. You will have a diversified experience in exposing to different areas, where you could match your interests and knowledge with job roles. The program not only focuses on technical know-how, but will also support your personal development such as leadership and interpersonal skills.

What we offer

• A permanent role with 2 years of structured learning and development opportunities with Thales.
• Assignments from 3 different business lines.
• A professionally sharp, energetic and experienced multinational team
• Mentor to support you in both professional knowledge/skillsets and individual career objectives.
• An exciting, international collaborative environment to work with global talents in one of the world’s 100 most innovative company.

What you will do

• Develop, validate and deploy software and solution.
• Work within a project team with an agile development approach.
• Contribute to continuous software delivery improvement.
• Deploy our software and solutions to different environments.

What we look for

• Bachelor or Master’s degree in EEE/Computer Engineering/Computer Science.
• Minimum GPA equivalent to Second Class (Upper) Honours and above
• Highly motivated, enthusiastic, open minded for energy and sustainability to join our new graduate rotational program.

Job Description

• Perform and certify aircraft maintenance tasks including inspection, repair, modification and functional tests

Required Skills

• Holds a valid Cat. B1 Aircraft Maintenance Engineer's License* with 2 or more of the following aircraft type ratings:

1. A330 (Trent 700/CF6)
2. A380 (Trent 900/GP 7200)
3. A319/320/321 (NEO/PW/V2500/CFM56)
4. B787 (Trent1000/GENX)
5. A350
6. B737- 600/700/800/900 (CFM56)
7. B737 MAX

• Holds a valid Company authorisation with 2 or more aircraft type ratings listed above
• Have at least 5 years of aircraft maintenance experience, with a minimum of 2 years of recent certification experience as an Engineer
• Holding a valid CAAS Part 66 (Cat. B1) Aircraft Maintenance Engineer’s License with the above-mentioned aircraft type ratings is advantageous
• Excellent interpersonal and communication skills (English proficiency in reading/writing)
• Good customer relationship skills

We are actively looking for Data Engineer for a permanent position in Singapore. This exciting opportunity is with a well-established global IT service provider known for its excellence in the industry.

Key responsibilities:

• · Designing, building and maintaining data architectures, including databases and processing systems;

• · Acquiring and integrating new data sources;

• · Optimising data pipelines, automating processes where possible and planning for scalability;

• · Developing methods for identifying issues in data quality, reliability and efficiency;

• · Applying appropriate security controls to all relevant collections, databases and systems;

• · Maintaining documentation relating to the design and maintenance of data systems; and

• · Creating and maintaining the infrastructure and analytic tools to allow for efficient data extraction and transformation.

Key skills and qualifications:

• · Degree qualified in data science, computer science, statistics, information systems, or related disciplines;

• · Extensive experience with SQL, Python and R;

• · Experience or familiarity with Airflow, Spark, Hadoop, and PostgreSQL;

• · Experience with data modelling and ETL tools;

• · An understanding or interest in data science or analytics would be advantageous

About Us

We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities, send your profile at [email protected].

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.

We are looking for a DevOps Engineer for Singapore for a large-scale project. This is a contract role with a global IT service leader.

• Proficient in utilizing Azure services such as Virtual Machines, Service Principal, Roles/Groups, Log Analytics/Alerts, Azure CLI, and hosting/integrating Web apps on Azure.
• An in-depth understanding of Microservices and how CI/CD can leverage the Microservices architecture.
• Hands-on experience with DevOps tools such as Ansible, Git/Bitbucket, and Bamboo/Jenkins.
• Familiarity with IaaS, PaaS, and SaaS in cloud computing.
• Prior experience in developing automated jobs and processes using PowerShell, Python.

About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

Job Responsibilities:

Infrastructure Support:

• Contribute to the design, implementation, and maintenance of the overall IT infrastructure, ensuring scalability and reliability.
• Collaborate with the infrastructure team to optimize server configurations and virtualization technologies.
• Participate in disaster recovery planning and testing to ensure business continuity.
• Monitor infrastructure performance and conduct proactive maintenance to prevent issues.
• Implement and manage storage solutions to meet the organization's data requirements.

Network Support:

• Administer and maintain the organization's network infrastructure, including routers, switches, and firewalls.
• Troubleshoot and resolve network-related issues, ensuring optimal network performance.
• Collaborate with offshore security teams to implement and enforce network security policies.
• Design and implement network upgrades and expansions to accommodate business growth.
• Perform regular network audits to identify vulnerabilities and recommend improvements.

WMS & Machine Integration Support and Maintenance:

• Participate in the implementation, maintenance, and optimization of the Warehouse Management System.
• Effectively supports & collaborates with cross-functional teams in optimizing the Receiving, Binning, Picking & Packing processes.
• Provide training and support to warehouse staff on utilizing the WMS effectively.
• Monitor, maintain & troubleshoot of machines, robotics, & automated systems to ensure smooth functioning.
• Collaborate with external vendors and internal stakeholders to manage machine repairs, upgrades, and preventive maintenance.
• Generate reports & insights to support decision-making for optimizing warehouse processes and machine performance.

Job Requirements:

Education

• Bachelor’s degree in computer science or computer engineering, or related discipline.
• Certification in ITIL, RHCE, CompTIA Network+, CCNA, Microsoft and network related will be an advantage.

Technical skill and Experience

• Minimum of 3 years of experience in IT, and MNC preferred.
• Proven track record in Tier two IT support.
• Hands-on experience in system (Windows, Linux) & network (Cisco, PaloAlto) support are preferred.
• Knowledge and experience in ERP or WMS is a plus.
• Sound knowledge in IP-Phone, SD-WAN, Aruba AP, will be advantage.

Collaboration and interpersonal skill

• Strong analytical and problem-solving skills.
• Demonstrate ability to work in teams with a collaborative interpersonal style.
• Good verbal and written communications skills with the ability to effectively document procedures.
• Proactive, fast learner and able to work independently.
• Able to speak proficiently in both English and Mandarin (to liaise with Mandarin stakeholders)

We are looking for a Network Engineer for Singapore based assignment. You will be working with Industry leaders providing expert services.

• Over 5 years’ experience in implementing large scale ICT networks (i.e.switching and routing) using Arista equipment.
• Detailed knowledge of different cyber security and network technologies
• Knowledge and experience in working on geographically dispersed and constrained networks, the associated security threat landscape, and related mitigations
• Experience in developing solutions for private cloud or tenancy.
• Experience in building and deploying within a segmented network environment, focusing on virtualization and platform layers.
• Experience in implementing and testing Quality of Service (QoS) DSCPmarkings of traffic to meet defined standards within secure federated environments.
• Basic understanding of Hypervisor/Hyper-Converged Infrastructure, Active Directory, and PKI certificate services
• Ability to take requirements, standards, and frameworks and apply them in a practical application to future proposed solution designs and systems.
• Ability to adapt quickly to changing requirements in a fast-paced environment to meet changing deadlines and shifting priorities.
• Experience in developing highly available/fault tolerant systems, networks, and infrastructure in a connected, partially connected, degraded, or often disconnected state

About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities your profile at [email protected] or contact us at 0434189909
Also follow our LinkedIn page for new job opportunities and more.
Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities

Must be able to:

• managing parts of construction projects.
• overseeing construction work.
• undertaking surveys.
• setting out sites.
• checking technical designs and drawings for accuracy and to ensure that they are followed correctly.
• supervising contracted staff.
• ensuring project packages meet agreed specifications, budgets and/or timescales.
• liaising with clients, subcontractors, local authority employees, architects and other professionals, especially quantity surveyors and the overall project manager.
• providing technical advice and solving problems on site.
• preparing site reports and logging progress.
• ensuring that health and safety and sustainability policies and legislation are adhered to.

Job Description:

• Conduct technical analysis and calculations to ensure system performance and safety.
• Create detailed engineering drawings and specifications for fabrication and installation.
• Conduct product testing and evaluation to ensure compliance with regulatory standards.
• Provide technical support to clients, including troubleshooting, system optimization, and maintenance recommendations.
• Stay up-to-date with industry trends, advancements, and best practices in fire suppression technology.
• Provide technical support to clients, including troubleshooting system issues, conducting inspections, and recommending system upgrades or modifications.
• Troubleshoot and resolve any mechanical issues that arise during the development or manufacturing process.
• Test and evaluate prototypes to ensure functionality, safety, and efficiency.

Requirements:

• Diploma or Degree in Mechanical Engineering or a related field
• Minimum 3 years of experience in mechanical engineering or product design, preferably in fire suppression or a related industry
• Proficiency in computer-aided design (CAD) software and/or Solidworks for creating engineering drawings
• Familiarity with relevant codes, regulations, and standards related to fire suppression systems is an advantage
• Knowledge of manufacturing processes for mechanical components.
• Excellent problem-solving skills and attention to detail.

Detail:

• Location: Jurong Island, Singapore (Transport provided at designated point)
• Employment Type: Permanent  
• Compensation: Competitive Salary with AWS and 3 Months Variable Bonus  

Responsibilities:

• Oversee maintenance and instrumentation activities in manufacturing plants to ensure safe and smooth operations.
• Coordinate and execute major field maintenance projects, prioritizing worker safety and facility integrity.
• Liaise with internal and external stakeholders to coordinate maintenance activities, ensuring timely completion and minimal disruption to plant operations.
• Conduct instrumentation application studies and modify plant facilities to align with technical specifications and business requirements.
• Conduct training sessions for staff and contractors to enhance their skills and competencies.
• Implement management systems based on ISO 9001, ISO 14001, and SS506 standards.

Requirements:

• Bachelor's degree in Electrical Engineering with a focus on Power/Energy Modules.
• Basic knowledge of programmable logic controllers (PLC) and human-machine interfaces (HMI) is advantageous
• Strong analytical and problem-solving skills.
• Ability to communicate effectively with staff across different functions and contractors. A spirit of collaboration and teamwork is essential.

How to Apply:

Interested candidates are invited to forward their CVs in MS Word format to [email protected]

Reg No: R1549345
Triton AI Pte Ltd  
License No: 21C0661

Job Description:

• Coordinate with production on daily basis to ensure high quality products are produced;
• Develop process improvements to effectively utilize equipment and materials to maximize production;
• Develop operational strategies to achieve production and quality objectives;
• To develop and maintain good lean manufacturing practices like 5S, Poka Yoke at production;
• Responsible for production tooling management;
• Perform engineering analysis to reduce downtime and improve production efficiency;
• Evaluate current production activities and make recommendations for improvements;
• Develop operating instructions and equipment specifications for production activities;
• Provides training and guidance to production technicians and operators periodically;
• Stay current with product specifications, engineering technology and production processes;
• Develop best practices to improve production capacity, and quality;
• Working closely with QA to investigate problems and perform root cause analysis and derive resolutions;
• Keeping abreast of advancements in engineering and production and sharing knowledge with co-workers;
• Any other duties assigned from time to time.

Requirements:

• Able to liase with and conduct trainings for our existing Chinese speaking employees from China and Malaysia;
• Minimum 1 year experience in Manufaturing Environment
• Minimum Qualification level: Diploma in Manufacturing Engineering or equivalent;
• Good communication, interpersonal skills, strong leadership and project management skill;
• Proficiency in MS Office;
• Knowledge in project management, engineering tools & problem-solving methodology is a plus;
• Good knowledge in injection molding is a plus.

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

Data Architecture and Design:

• Collaborate with cross-functional teams to understand data requirements and design efficient and scalable data architectures.
• Develop and maintain data models, schema designs, and data flow diagrams.

ETL Development:

• Design, develop, and optimize Extract, Transform, Load (ETL) processes using Python and PySpark.
• Implement robust data pipelines for efficient data extraction, transformation, and loading from various sources to data warehouses.

Data Processing and Transformation:

• Leverage PySpark for large-scale data processing, ensuring high performance and reliability.
• Implement data transformations, aggregations, and cleansing procedures to maintain data quality.

Data Integration:

• Integrate data from various sources, including structured and unstructured data, ensuring consistency and accuracy.
• Work closely with data scientists and analysts to understand their data needs and provide support for data integration into analytical models.

Performance Optimization:

• Monitor and optimize data processing and ETL jobs for performance, scalability, and efficiency.
• Troubleshoot and resolve issues related to data pipeline performance.

Data Quality and Governance:

• Implement data quality checks and validation processes to ensure the accuracy and reliability of the data.
• Enforce data governance policies and best practices.

Collaboration and Documentation:

• Collaborate with cross-functional teams including data scientists, analysts, and business stakeholders to understand and address their data requirements.
• Document data engineering processes, ETL workflows, and data architectures.

Technology Research and Adoption:

• Stay abreast of the latest trends and advancements in data engineering and recommend the adoption of new technologies and tools to enhance efficiency.

• Minimum of 7 years of hands-on experience in data engineering, with a focus on Python and PySpark.
• Proven experience in designing and implementing scalable and efficient ETL processes.
• Strong knowledge of data modeling, data warehousing concepts, and database systems.
• Experience with big data technologies and distributed computing, with a focus on PySpark.
• Proficiency in working with cloud platforms such as AWS, Azure, or Google Cloud.
• Strong problem-solving and troubleshooting skills.

Job Summary:
The Production Lead Engineer will be responsible for overseeing and managing the production process of chemical products within the organization. This role requires a strong background in chemical engineering, production management, and quality control, as well as the ability to lead and mentor a team. The incumbent will play a key role in ensuring the efficient and safe production of chemical products while adhering to industry standards and regulatory requirements.

Responsibilities:

• Oversee and manage the overall production process, including planning, scheduling, and coordination of resources to ensure timely and efficient production of chemical products.
• Implement and maintain quality control measures to ensure that all produced chemical products meet the required quality standards and specifications.
• Identify opportunities for process optimization and efficiency enhancement and lead the implementation of improvement initiatives to maximize production output and minimize waste.
• Provide leadership and guidance to the production team, including training, mentoring, and performance management, to ensure a skilled and motivated workforce.
• Ensure compliance with safety protocols and regulations to maintain a safe working environment for all production personnel and to prevent accidents or incidents.
• Oversee inventory levels and ensure that raw materials and finished products are efficiently managed to meet production demands and minimize excess inventory.
• Analyse and resolve any production-related issues or challenges, working collaboratively with cross-functional teams to implement effective solutions in a timely manner.
• Maintain accurate documentation of production processes, including standard operating procedures, production reports, and quality control records, to ensure compliance with regulatory standards and facilitate knowledge sharing.
• Monitor production costs and implement strategies to optimize production expenses while maintaining product quality and meeting production targets.
• Stay updated on industry trends, technological advancements, and best practices in production engineering, and integrate relevant knowledge to enhance production processes and overall efficiency.
• Develop detailed project plans for the implementation of cultural change initiatives, ensuring alignment with data-driven insights.
• Foster a culture of continuous improvement by collecting feedback, iterating on strategies, and adapting cultural change initiatives based on ongoing data analysis.

Requirement:

• Bachelor's or Master's Degree in Chemical Engineering or a related field.
• Minimum of 7 years of experience in production management within the chemical industry, with a strong understanding of production processes and quality control systems.
• Proven leadership experience, with excellent interpersonal and communication skills.
• Proficiency in production management software and tools.
• Thorough knowledge of safety and regulatory standards related to chemical production processes.
• Strong analytical and problem-solving skills, with a focus on process optimization and continuous improvement.
• Ability to work effectively in a fast-paced and dynamic production environment

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Responsibilities:

• Provide expert consultancy in equipment, process, facilities, and utilities qualification, GMP Compliance, process validation, Computer System Validation (CSV), and manufacturing operations management.
• Deliver Risk Management and Quality Management services for Pharmaceutical Manufacturing Operations Projects.
• Conduct sFAT and review vendor turnover package documents for Ultra-Diafiltration skid, chromatography columns, and supporting components.
• Manage change controls for continuous improvement projects and coordinate with cross-functional teams to implement changes.
• Author and execute test scripts for engineering changes.

Requirement:

• Bachelor's degree in Chemical Engineering, Pharmaceutical Sciences, or a related field.
• Proven experience in pharmaceutical downstream manufacturing experience who have done some CQ.
• Strong understanding of regulatory requirements, including FDA and EMA guidelines.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Responsibilities:

• Conduct cleaning validation activities with a specific emphasis on CIP for pharmaceutical manufacturing equipment and processes.
• Develop and execute cleaning validation protocols, ensuring compliance with regulatory requirements and industry standards, especially in the context of procedures.
• Collaborate with cross-functional teams to establish and enhance protocols, ensuring optimal cleaning efficiency and validation outcomes.
• Perform risk assessments and gap analyses related to CIP processes and equipment.
• Provide technical support to manufacturing teams, addressing CIP-related challenges and optimizing cleaning procedures.

Requirement:

• Bachelor's degree in Chemical Engineering, Pharmaceutical Sciences, or a related field.
• Proven experience in cleaning validation, specifically with a focus on CIP, within the pharmaceutical industry.
• Strong understanding of regulatory requirements, including FDA and EMA guidelines, related to CIP processes.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Service Support Engineer (SLA)

Tasks:

• Delivers engineering services to customers effectively and on time
• Monitors and maintains customers’ system equipment and performance
• Guides customers through use of equipment safely and effectively
• Explains new features and suggests upgrades to customers
• Builds close relationships with customers
• Generates SLA reports and presents findings to management and customers
• Able to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
• Commitment to providing exceptional service to customers and support to peers
• Resolve conflicts or complaints from customers
• Ability to respond to emergencies on time

Qualifications:

• Hold a diploma/degree in electrical engineering, or relevant engineering in RF
• Willing to travel frequently in the ASEAN region
• Good work ethics and growth mindset
• Open-mindedness and innovative thinking
• Time management skills

Responsibilities:

• Lead a group of Production Technicians in the safe and smooth running of the production.
• Assist the Process Engineer to conduct activities and projects to optimize operation during Shift to achieve operational and cost efficiency.
• Troubleshoot plant/equipment/quality issues and recommend countermeasures.
• Monitor and ensure plant equipment integrity and reliability.
• Assist the Process Engineer to support Shift operation by providing suitable operating conditions for stable plant operation and product quality control.
• Train and develop team members

Requirements:

• Degree in Chemical Engineering or its equivalent, preferably with 1 to 2 years of experience in petroleum, chemical or polymer industries.
• Have knowledge of process control and troubleshooting, hands on knowledge of plant equipment and instrumentation.
• Essential prerequisites include good analytical and technical report writing skills, ability to be a team player with leadership, initiative, drive & commitment, able to take pressure and able to communicate well with others.
• This is a shift work position (i.e. Rotating AM and PM shifts, including weekends and Public Holiday) and there will be scheduled off days

Interested candidates can forward their CVs in MS Word format to alex#triton-ai.com

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

Responsibilities:

• Support and assist in regular server maintenance, system accesses, systems monitoring, backups, patching and daily health checks
• Maintain service operations documentation and guides.
• Develop supporting documentation for all Service Operation activities.
• Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity
• Defect fixes and resiliency related improvements
• Assist in investigation of user reported issues
• Develop mitigating and/or preventive solutions
• Level 2 support will include attending to user queries, analysis and investigation of issues reported, ensuring the issues are fixed as per user requirement.
• Evaluate potential solutions and make recommendations to resolve application issues and user queries.
• Log the issues received, track and monitor the progress of fixes in a timely manner, according to established Service Level Agreements (SLA)
• Involvement in the system integration testing (SIT) and user acceptance testing (UAT) prior to production implementation of changes.
• Assist and involve in change management process (Change Approval, Implementation, Testing, Deployment and verification)
• Liaise closely with vendors in implementing application patches, bug fixes and any necessary upgrades in accordance with OS/Software/Security policies.
• Work with various internal teams (Infra/Database/Security/Cyber Defence/Data Centre Ops) to detect and remediate incidents, problems and changes.
• Provide periodic updates and reports to internal and user management.

Requirement:

• A recognized diploma / degree in IT or related discipline
• At least 3 years of hands-on experience in software development and maintenance support
• Possesses an excellent understanding of business requirements and IT strategies
• General Understanding of Internet and Intranet server/application architecture and experience in working with medium/large systems involving multitier architecture and interface/integration to other systems.
• Experience in implementing multiple websites/web applications on same platforms with interdependency of data and shared features will be advantageous.
• Possess strong MS platform knowledge and skills.
• Excellent knowledge of programming / systems analysis, quality assurance, prototyping, construction, integration, and migration functions
• Full project lifecycle experience in designing and implementing large applications.
• Good problem solving and analytical skills to resolve technical problems;
• ITIL v3/v4 certification and strong service oriented experience / background preferred
• Strong Knowledge and understanding of IT industry environment and business needs
• Proven experience supporting Web / Mobile / Client based applications

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661