Overview:

As a Customer Service Officer, the candidate will be the first point of contact for customers, providing exceptional service through effective communication and problem-solving. Resposible for handling inquiries, resolve issues, and ensure that our customers have a positive experience for the University Campus.

Job Responsibilities:

• Handle Admissions and Scholarships enquiries via email and telephone 
• Attend walk-in Admissions and Scholarships enquiries (if required) 
• Any other ad-hoc duties

Requirements:

• Relevant working experience in a Contact Centre / education sector preferred.
• Able to multi-task and work in a fast-paced environment 
• Good communication skills.
• Proficient in MSOffice (Outlook, Excel, IE) and Zoom

Specifications:

• Location: Instituition located in the West
• Working hours: Monday to Thursday – 8.30 am to 6.00 pm, Friday – 8.30 am to 5.30 pm

*Please note that the candidate should know that they may have to work more hours on weekdays after 6 pm -1 hour to 2 hours or on Saturday, 2-3 hours to respond to emails during the peak admission window.

1. JOB DESCRIPTION

• Handle account receivable duties
• Posting payments into the system
  Handling emails and phone calls.
• Other Administrative/accounting duties including but are not limited to the above duties

2. Requirement

Basic account concept, training will be provided

5 working day

Shortlisted candidate will be notified, thanks.

The Project Admin Officer supports the Project management team and performs project-related administrative functions. This includes preparing quotation/progress claims, proper recording of contract/project documentation (Work order, Delivery order, Invoices), following-up of claims approval, requesting for quotation and negotiating with sub-contractors/suppliers for the best costs, ordering supplies as well as act as the second point of contact (on behalf of Project Engineers) for client enquiries.

RESPONSIBILITIES

• Contract, Project & Filing management, preparation of purchase order, variations & final accounts and generation of cost control and reports
• General administration support to project team and assisting the project manager in working out the quantities for variations and progress claims
• Prepare monthly progress claim, vet/recommend and prepare clients’ payment certificate for management approval
• Act as second point of contact (client-servicing) on behalf of project engineers for enquiries from external stakeholders pertaining to projects & term contracts
• Undertake any other ad-hoc projects/duties assigned

JOB REQUIREMENTS

• Minimum “O” Level, diploma is a plus.
• Diploma holders with limited working experience are welcomed.
• Outgoing with good communication, negotiation and problem-solving skills for engaging with both internal and external parties to support project-related activities.
• Able to work independently and target oriented in a stressful environment.
• Computer-literate & basic Microsoft Excel skills
• Able to commence work in a short notice period.

Roles & Responsibilities:

We are looking for a product-minded Operations Director who has extensive operational experience in building business ground up, to join our growing team as the right hand person to our CEO. The ideal candidate has strong leadership and analytical skills, preferably having worked their way up to an executive role through product and/or operational roles, and extensive working experience in the Chinese market.

As the Operations Director, you will be responsible for overseeing the day-to-day operations and executing on the company's strategic goals. Working closely with the CEO, you play a pivotal role in setting strategy, driving growth, building a rockstar team, and ensuring operational excellence. The operations teams and China subsidiaries will report directly to you.

Responsibilities:

• Work closely with the CEO and executive team to set strategy and execute to achieve profitability and growth.
• Run the operational cadence of the company, including OKR processes, budgeting and staff meetings.
• Scale operations and delivery teams to be able handle product launches and business development in the Chinese market.
• Oversee the product team to define product strategy, roadmap and processes, ensuring we consistently deliver value to customers by solving actual problems they have.
• Own reporting and data accuracy, holding teams accountable to measure and improve on metrics they own.
• Drive cross functional collaboration across the company, ensuring all teams work effectively together towards the same goals.
• Support the sales team by scaling sales operations and aligning sales with the rest of the company.

Required Skills:

• 10+ years of experience leading product, operations or project initiatives in the export trading business, preferably at companies from the startup and growth phases.
• Proven experience in a senior management role, having built and led multiple teams in China.
• Deep understanding and expertise in operations and strategy, with a wide breadth of knowledge and experience in product management, delivery, sales, customer success, strategy, and operations.
• Proven ability to deliver on what you say you will do. You hold your team accountable to high standards.
• Top notch communication skills, high EQ and the ability to manage change quickly.
• Team player with a low ego and a robust growth mindset.

If you love working in fast-paced and creative environments, and have a passion for education, please come talk to us and submit your CV to us.

• Singapore Based (Bartley)
• Mon-Fri: 9am to 6pm
• Salary: $2,300 - $2,500
• Diploma in any field; With admin experience
• Career Progression Opportunities

Job Responsibilities

• Perform carpark administrative duties.
• Handle client’s enquiries through calls and email.
• Handle client’s invoices in a timely manner.
• Assist in processing and updating client’s data.
• Perform month-end closing duties.
• Any other duties assigned.

Job Requirements

• Diploma in any field
• Relevant Experience

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

To perform the tasks of teaching, training, supervising, maintaining and developing the functioning level of client to function adequately and independently in the areas of Activities of Daily Living, Community Living, Social and Recreational Skills.

Please watch this recruitment video to find out more about the role of Training Officer - https://bit.ly/3fHXuvv

Client Engagement & Development

• To meaningfully engage, teach, train, supervise, maintain and develop the functioning level of clients to function adequately and independently in the following areas:

• Activities of Daily Living
• Home Living Skills
• Community Living & Mobility Skills
• Social and Recreational Skills
• Work Readiness Skills

Client/Trainee Management & Development

• Formulate and implement Individual Learning Programme (ILP) through professional assessment
• Engage in continuous assessment, training and evaluation of trainees' holistic development
• Plan and Implement appropriate group activities
• Plan, implement and monitor trainees' security and safety procedures

Support Allied Health Professionals

• Monitor and implement programmes designed by Allied Health Professionals in the area of health fitness & wellness programme, motivational & behaviour management plans as well as sensory awareness
• Communicate critical information to Social Worker and Centre Manager

Administrative & Operations

• Support unit operational and logistics management
• Ensure centre/trainees safety and security
• Update of clients'/trainee's daily attendance and participation in activities, events and programmes in various client management system platforms
• Engage in caregiver dialogue sessions, home visits and maintain good rapport and communication with parents / caregivers
• Attend staff meeting and training as required

Event Management

Staff will be assigned to oversee at least one of the following duties and will provide assistance to the other staff when required:

Camp, Festive Celebrations, Sports Events, First Aid & Medicare, Evacuation & Emergency Planning Team, Transport Duties, Staff Welfare and others

• Organise internal/external events and activities for trainees
• Support volunteer engagement events
• Support public education activities
• Support MINDS events at organisation level

• Minimum O levels
• NITEC Certificate in Community Care & Social Services (ITE)
• Certificate of Special Needs Education (MOE)
• Diploma of Special Education (MOE)
• Diploma in Disability Studies (SSI)
• Diploma of Community Services (SSI)

• Computer literacy skills MS Word, Excel and PowerPoint
• People-oriented team player
• Good interpersonal and communication skill
• Passion and great deal of patience to work with people with intellectual disabilities

JOB DESCRIPTION:

• Assist the Principal on administration matters
• Interact with parents on enrolment matters, school fees collection etc.
• Liaise with suppliers to ensuretimely delivery of goods and services.
• Enure all dataa, records and reports are updated and compiled timely.
• Handle calls and prepare forms such as teachers and chidren's attendance forms etc.
• Handle petty cash, daily collections and centre enrolment reports

JOB REQUIREMENTS:

• Diploma and above
• Good communication and customer service skills.
• Proficient in MS office

Responsibilities

We are looking for exceptional customer-oriented individuals to join our Retail Banking team. As a Customer Service Officer, you enjoy interacting with people from all walks of life and pride yourself on providing excellent service to customers with patience and empathy. An effective multi-tasker and good team player, you will have first-hand interaction with branch customers handling operational transaction activities, customer enquiries, data maintenance and the preparation of reports.

• Execute customer transactions accurately and timely, including but not limited to cheque handling, cash deposits/withdrawals/transfers, loan payments and account opening/closure
• Reconcile cash drawers, count and package coins and notes daily
• Be well-versed in the bank’s products and services to address customers’ enquiries and needs promptly and effectively
• Provide quality customer service to ensure a high level of customer satisfaction at all times

Requirements

• Diploma qualification or higher
• Product knowledge on savings accounts, cash deposits and withdrawals is preferred but not a strict requirement
• Proficient in Microsoft Office software
• Strong interpersonal and communication skills with a pleasant disposition
• Self-motivated multi-tasker who is meticulous and able to work independently and accurately on assigned tasks and also a team player who thrives a in a fast-paced environment
• Willing to work on a 5.5 or 6-day weekly schedule
• Prior work experience in banking is not required. Full training will be provided for all successful candidates.

Job Description & Requirements

• Reporting to the Project Manager, plan and advise management on accident prevention, safe work methods, legal requirements affecting safety and health.
• Deploy Workplace Safety and Health (WSH) programmes.
• Ensure that all safety compliance and processes adhered to by all workers.
• Assist to manage and monitor site operation, workers and subcontractors.
• Able to communicate to all levels and attend to daily site meeting.
• Coordinate implementation of corrective and preventive actions (CAPA)
• Conduct safety committee meetings and safety audits for management reporting.
• Ensure and conduct periodic toolbox meetings.
• Establish quality safety management policies and procedures.
• Ensure Personal Protection Equipment (PPE) is applied within site at all time.
• Responsible for effective site administration which includes site safety and control of materials on site.
• Perform any other duties as assigned by Project Manager / Superior.

Requirements

• At least 5 Year(s) of working experience in building or civil construction industry preferably in HDB
• Self-driven and able to work within tight deadlines and shift work, if required
• A team player who is hands on and meticulous in his work
• Able to start work immediately or within a short notice

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Job Responsibilities

• Perform gas installation work and gas supply turn-on in domestic units
• Perform soundness test on gas installation.
• Perform site survey on gas installation feasibility and rectification work.
• Ensure gas installation comply with the Code of Practice (SS608), Regulations, SOP etc.
• Coordinate with the relevant authorities (e.g. SPPG, SCDF, HDB, EMA) and other external agencies on installation matters.
• Attend to customer enquiries/ feedback and perform service recoveries.
• Report writing.
• Any other duties as assigned by supervisor, which may include driving company vehicle to attend to work arrangements.

Requirements

• Diploma in Mechanical or any Engineering discipline.
• Relevant work experience and technical knowledge in gas, plumbing, sanitary, or electrical systems will be an advantage.
• Able to work independently and as a team player.
• Possess good interpersonal and communication skills, with experience in contract management and customer service.
• Possess a driving license (class 2 & 3), preferably with access to personal transport.

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: HR cum Admin Officer / HR Administrator
• Working Location: Pasir Ris
• Working Hours: 5 days (Monday to Friday, 8 AM-5.45 PM)
• Salary Package: Basic Salary up to $2,800 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Execute the complete payroll process for about 40 employees, including annual tax submissions and tax clearances for departing staff.
• Take charge of and submit required government-related documents and transactions, including work pass processes, labor surveys, foreign worker levy exemptions, and various licenses.
• Compile and prepare HR-related paperwork.
• Serve as point of contact for HR-related inquiries.
• Oversee the entire hiring process from advertising job openings to welcoming new employees.
• Handle the administration of insurance policies and process claims.
• Communicate with and manage vendors and tenants regarding office and building upkeep.
• Offer administrative support focused on staff welfare and workplace safety.
• Organize and coordinate travel plans for staff.
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• At least 2 years of experience in a HR role.
• Proficiency in Microsoft Office programs.
• Familiarity with Easypay or other payroll software is a plus.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66214 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client provides engineering, construction, and project management services. Due to business needs, they are now recruiting a Inventory and Shipping Officer to be part of their Shipment Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Inventory and Shipping Officer:

• Manage the procurement of spare parts from approved suppliers.
• Coordinate the shipment and repackaging of parts for customer delivery.
• Ensure timely delivery arrangements for both regional and international shipments.
• Collaborate with the logistics team and supervisor to efficiently process incoming orders.

Requirements:

• Relevant experience with inwards and outwards shipping

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Customer Service Office @ TANJONG PAGAR

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics Officer to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Adhere to all operational procedures and compliance standards.
• Act as the main contact for delivery, shipment, and customer inquiries.
• Manage system transactions for receiving, order fulfillment, and shipment planning.
• Coordinate with customers and transporters to resolve daily issues and meet delivery/collection requirements.
• Perform stock allocation and arrange shipments based on customer instructions.
• Prepare and consolidate outbound documentation for cargo release and return to customers.
• Collect and manage data for reporting to the Operations Executive/Manager.
• Oversee record retention, documentation, and cycle count processes.
• Ensure all KPIs are met and provide timely, accurate reports.
• Assist with administrative tasks, data entry, and provide backup support when needed.

Requirement:

• Min 1 year of warehouse operations experience
• Basic computer skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client provides engineering, construction, and project management services. Due to business needs, they are now recruiting a Inventory and Shipping Officer to be part of their Shipment Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Inventory and Shipping Officer:

• Manage the procurement of spare parts from approved suppliers.
• Coordinate the shipment and repackaging of parts for customer delivery.
• Ensure timely delivery arrangements for both regional and international shipments.
• Collaborate with the logistics team and supervisor to efficiently process incoming orders.

Requirements:

• Relevant experience with inwards and outwards shipping

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Required skills:
• 1-3 years of experience in KYC/AML - experience with due diligence processes, particularly for PEPs, sanctions, and adverse media screening.
  Client Data Validation: Proficiency in reviewing and verifying client information such as SoW and personal identifiers.
  Risk Analysis and Escalation: Ability to identify suspicious activities and escalate issues promptly for resolution.
• Conduct detailed client due diligence, including validating beneficiaries’ information (e.g., full name, date of birth, nationality, SoW, and occupation).
• Perform enhanced checks for PEPs, sanctions, and adverse media using trusted industry sources.
• Analyze cases to identify and escalate suspicious or anomalous activities to the appropriate teams for resolution.
• Ensure compliance with internal policies and standard operating procedures (SOP).

Internal ref: 9296

Regards,

Lini

Recruitment Consultant

R22108463

Our client is a local bank.

6 Months - 1 Year Contract

Responsibilites:

• Assist in Contact Centre Duties (Answering of customer enquiries, escalate to relevant department, initiate callbacks to customers to confirm details and resolve concerns)

Requirements:

• Experience in a Contact Centre, Banking or Customer Service environment will be advantageous
• A strong service mindset and ability to take ownership to deliver excellent service at all times is essential

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Role Description Summary:

• The position is to provide supports to Client Onboarding terms of opening new accounts, KYC reviews.
• The role requires working in close collaboration with AML, Compliance, ORM, and Front Office & Legal.

Roles and Responsibilities:

• Provide expert advice to Client Advisors on complex account structures and KYC/AML cases the business is confronted with.
• Act as sparring partner for Client Advisors in all AML / KYC related topics.
• Support and advice Client Advisors in completing the KYC information in line with Bank Group standards.
• Oversee and monitor the entire KYC process including coming due and overdue KYC cases.
• Training of Front office staff on legal documents and KYC related subjects.
• To enhance Client risk assessments and various MIS reports for management reporting to facilitate review in managing risk and strengthening the control procedures and processes.
• To understand the Bank Global KYC/ AML Standards, Account Documentation procedures, Local Laws and Regulations and implement related control processes.
• Escalation of operational, regulatory, and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions.
• Involved in design and implementation of strategies to ensure continuous process with the WM COO and Change functions to scope and define change projects to deliver process and performance improvement.

Qualifications:

• Degree majoring in Banking, Accountancy or Business Administration or related discipline preferred.
• Knowledgeable and experienced in operations, account documentation, risk management, Sophisticated AML/KYC knowledge and experience in banking or financial industry for at least 2 years.
• Ability to develop a good knowledge of the customer base, with sensitivity to specific customer needs.

Personal Competencies / Skills:

• Mature, strong analytical and problem-solving ability.
• A team leader who is able to multi-task effectively in a dynamic environment, appreciate diversity and follow through assignments within tight schedule.
• Excellent interpersonal skills and the ability to manage relationships with all levels.
• Strong customer relationship, communication, and presentation skills
• Problem solving skills.
• Strong process and project management experience would be an advantage.

Benefits:

• 5 Days, (Mon – Fri), West Region
• Comprehensive employee benefits (AWS & Variable Bonus)
• MNC with better career growth

Job Scope:

• Lead and organize WSH meetings, site inspections, and audits.
• Ensure compliance of operations with Workplace Safety and Health/Environmental Control regulations and statutory requirements.
• Conduct training, safety promotions and awareness programme.
• Review, maintain, and update risk assessments as per WSHA requirements.
• File accident and injury reports to Ministry of Manpower (MOM)
• Assist with emergency response drills.
• Support ad-hoc tasks from the supervisor.

Job Requirements:

• Candidate with relevant 2-3 year experience with Professional certification in Workplace Safety & Health.
• Candidate with Registered Workplace Safety & Health Officer is welcome to apply.
• Possess Biz Safety Level 2; Fire Safety Manager (FSM) certification is a plus
• Knowledge of local legislation, WSH Act, ISO45001, ISO14001, and Security Management System. Eg: WSH/SCDF/NEA

To Apply, kindly click on the "APPLY NOW" button and job details.

We regret that only shortlisted candidates will be notified.
StaffKing Pte Ltd (20C0358) | Trance Teu (R1988522)

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Description

• Client Service Officer (CSO) within the team covering institutional investors active in public markets i.e. asset managers, hedge funds and family offices who trade actively in public markets.

• Support the public markets team RMs in client KYC documentation, account opening and onboarding.

• Assist RMs in fixed deposit (FD) matters such as placements, rollovers, withdrawals.

• Lead the client account maintenance processes, including change of account mandates, multi-currency account (MCA) currency opt-ins, fee debiting, fee waivers, entity/account name changes and account closure procedures

• Be in charge of payments and transactional matters – including RFI queries, manual exceptions, agent bank queries, GIRO rejections.

• Assist RMs in account retagging and data cleanup and maintenance

• Any other adhoc tasks / projects assigned by the RMs/team from time to time on revenue data collation, events, sales, marketing, etc

• Support a smoother end to end journey for customers from onboarding to settlement of trades by working closely with product teams and support units.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Are you passionate about electrochemistry and surface technologies, and eager to make an impact in a cutting-edge research environment? Join our team as a Lab Officer (surface technology) and play a critical role in managing our state-of-the-art surface laboratory. In this exciting position, you'll be at the heart of innovative research, supporting project teams with your technical expertise, organizational skills, and proactive problem-solving abilities. You will oversee the lab's daily operations, support experimental activities, and contribute to groundbreaking electrochemical and surface technology R&D.

Job Description:

The Laboratory Officer will be responsible for managing day-to-day operations within the electrochemical lab and providing essential support to ongoing projects. The role requires a good level of technical proficiency in electrochemical techniques, excellent organizational skills, and a proactive approach to problem-solving. The Laboratory Officer will work closely with the project teams to ensure smooth and safe functioning of the lab and timely completion of tasks. Key responsibilities include:

Lab Management:

• Oversee the day-to-day operations of the electrochemical lab, including equipment maintenance, inventory management, and safety protocols.
• Ensure that the lab is well-equipped and stocked with necessary materials and supplies for ongoing experiments and projects.
• Coordinate with vendors for procurement of equipment/chemicals and supplies as needed.
• Maintain a clean and safe working environment in accordance with laboratory standards and regulations.

Experimental Support:

• Assist researchers and project teams with experimental setup, data collection, and analysis.
• Characterizations of surfaces and coatings in terms of mechanical, physical and chemical properties, as well as coating performance evaluation.
• Troubleshoot technical issues and provide guidance on experimental procedures as required.
• Conduct routine calibration and maintenance of electrochemical equipment to ensure accuracy and reliability of results.
• Document experimental procedures, results, and observations in detailed lab reports.

Project Support:

• Collaborate with project teams to support the execution of research projects related to electrochemical applications.
• Manage project timelines and deliverables to ensure that milestones are met in a timely manner.
• Communicate regularly with project stakeholders to provide updates on progress and address any concerns or challenges that arise.

Training and Development:

• Provide training and guidance to new lab members on proper laboratory techniques, safety procedures, and equipment operation.
• Stay informed about advancements in electrochemical technology and techniques through literature review and professional development activities.
• Share knowledge and best practices with other members of the research team to enhance overall productivity and efficiency.

Job Requirements:

• Diploma or equivalent qualification in Chemistry, Chemical Engineering, Materials Science, or a related science and engineering field.
• Proven experience working in a laboratory setting, preferably with a focus on electrochemistry.
• Strong understanding of electrochemical principles and techniques, including cyclic voltammetry, impedance spectroscopy, and potentiostatic/galvanostatic measurements.
• Proficiency in operating and troubleshooting electrochemical equipment such as potentiostats, electrochemical cells, and electrodes.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously and prioritize effectively.
• Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment.
• Commitment to maintaining a safe and compliant laboratory environment, with knowledge of relevant safety regulations and procedures.
• Flexibility to adapt to changing project requirements and priorities, with a proactive approach to problem-solving.
• Ability to work independently with minimal supervision, while also contributing effectively to a dynamic research team.

Note: Some of above requirements are optional but advantageous to have.

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records
• Participate in trainings, tests and audits when required

Pay Package

· Salary: Up to $3000*

· Yearly performance bonus: Up to 1 month of salary

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 10PM to 7.30AM. Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”