Customer Service Officer

Working days: Monday - Friday

Working Hours: 8.30am - 5pm

Salary : Up to $4,000 (Depending on experience and qualifications)

Location: Changi

12 months contract

1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.

2. Review customer existing home loan package and advice accordingly on the various option available

3. To protect home loan portfolio by managing customer expectation on loan repricing package offered

4. To respond and follow up on customers’ request promptly and accurately

5. Identify cross-sell opportunities during customer interaction and proactive calling.

6. Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

Requirements:

1. Min. Diploma in relevant studies

2. Expereience in call center setting will be advantageous

3. Able to communicate well with customers

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Mon to Fri 8.30am - 6pm

Job Scope

- Attend to customers’ inquiry

- Prepare and process Air Export booking request

- Arrange for collection of cargo at customers’ premise

- Provide booking confirmation and flight details to customers

- Mange customers’ expectations and complaints

- Correspond with overseas offices on shipment status and inquiries

- Verify invoices from vendor

- Prepare customers’ report

Requirement

- Must be familiar with Microsoft Word and Excel

- Must be able to work independently

- Must be able to converse in English for handling English speaking clients through email and phone

- Must possess a sense of urgency and responsibility in work

- Outgoing personality

- Willing to learn with good attitude

- Prior work experience in this industry is not required, but will be at advantage

- Training will be provided

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a HR & Admin Officer to be part of their HR Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of HR & Admin Officer:

• Process monthly payroll, timesheets, claims, and government-related submissions.
• Manage end-to-end recruitment, partnering with departments and conducting talent outreach.
• Develop recruitment materials and support employer brand initiatives.
• Utilize HR analytics to assess recruitment and retention efforts.
• Coordinate onboarding and offboarding processes.
• Identify training needs, manage course registrations, and maintain training records.
• Organize employee engagement events and support CSR programs.
• Oversee office administration, insurance renewals, and employee record maintenance.

Requirements:

• Diploma or Degree in related field
• 2 - 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

*Seeking for a talent with minimum 4 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions*

THE COMPANY

This is an established brand name and the company is well-known in the market for their products and services. Currently, the bank seeks for an Operational Risk (Senior Officer/Assistant Manager) to be part of their risk team.

JOB RESPONSIBILITIES

• BCP/BCM exercise (Conduct BCM test (call tree exercise and ensure compliance of BCM framework to regulatory requirements)
• Outsourcing/Analyze impact on operational risk (New transactions, New products, New technologies, Any amendments/updates to existing processes)
• Review impact on operational risk
• Ensure compliance of bank’s policies
• Ascertain current/future risk areas
• Propose recommendations and report on operational risk findings
• Follow up progress of any previous Internal/external audit or MAS or Head office findings/action plans and issues have been resolved
• Liaise with internal and external stakeholders
• Any other adhoc duties

JOB REQUIREMENTS

• Degree in Accountancy/Commerce/ACCA or any other relevant education
• Minimum 4 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions
• Sharp, focus, analytical and has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Responsibilities:

• Conduct regular audits and inspections of facilities to identify potential hazards and ensure compliance with EHS regulations.
• Lead incident investigations to determine root causes and develop corrective actions to prevent recurrence.
• Collaborate with cross-functional teams to promote a safety-first culture and ensure employee engagement in EHS initiatives.
• Provide training and resources to employees on EHS policies, procedures, and best practices.
• Monitor and report on key EHS metrics, ensuring continuous improvement and compliance with regulatory requirements.
• Stay updated on changes in EHS regulations, standards, and best practice relevant to the industry.
• Serve as primary point of contact for regulatory agencies regarding EHS matters.
• Familiar with local regulatory requirements related to workplace safety and health, and all other aspects of safety.
• Possess ISO and OHSAS knowledge and implementation.

Requirement:

· At least 3 years of relevant experience in construction industry preferably 3 years with developer/main contractor

· Must be a registered Workplace Safety and Health Officer with MOM and have been practicing as WSHO for at least 3 years

· Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent

· Good communication skills and team player

· Must be able to clear any internal security checks conducted by the Singapore Government

· Class 3 Qualified Driving License

Candidate must have audit experience.

Job Description:

• To assist Safety Manager on all safety, health, environmental, and welfare matters, to ensure the Project complies with its statutory obligations and safety requirements.
• To ensure the implementation and monitoring of appropriate safety measures in accordance with the Workplace Health and Safety Act.
• To assist Safety Manager in liaising and co-ordinate with stakeholders, and other Consultants employed by Developer.
• To attend Main contractor’s daily toolbox briefings, conduct regular site safety inspections, and prepare report of observation and follow up on the rectification.
• To highlight areas where training/certification is required to meet the standards imposed by Legislation, Approved Codes of Practice, or H.S.E. guidance.
• To familiarize with the risks and control measures related to each work activity.
• To carry out investigations into all accidents and near-miss incidents and to record the findings on the relevant forms.

Requirement:

• At least 5 years of relevant experience in construction industry preferably 3 years with developer/main contractor.
• Must be a registered Workplace Safety and Health Officer with MOM and have been practicing as WSHO for at least 5 years.
• Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent.
• Good communication skills and team player.
• Must be able to clear any internal security checks conducted by the Singapore Government.
• Class 3 Qualified Driving License.

Job Description & Requirements

• Responsible for the implementation and monitoring of Workplace Safety & Health and Environment Management Systems at work sites.
• Conduct regular WSH inspections and follow-up actions to ensure safety compliance
• Ensure all Health & Safety policies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated.
• Ensure the Company meets its statutory obligations in all areas pertaining to health, safety and welfare at work, including statutory training and reporting
• Ensure the completion and regular review of risk assessments for all work equipments and operations
• Ensure all accidents are documented, investigated and recommended improvements implemented.
• Coordinate the development of health & safety policies, systems of work and procedures.
• Inspect project sites to ensure safety measure are being carried out at all times

Requirements:

• Possess relevant safety certificates (Eg Advanced Certificate in WSH, Safety Officer's Course or equivalent)
• Minimum 3 years of relevant working experience in Building Construction
• Familiar with ISO45001, ISO 9001 & ISO 14001

To assist Safety Manager on all safety, health, environmental, and welfare matters, to ensure the Project complies with its statutory obligations and safety requirements.

· To ensure the implementation and monitoring of appropriate safety measures in accordance with the Workplace Health and Safety Act.

· To assist Safety Manager in liaising and co-ordinate with stakeholders, and other Consultants employed by Developer.

· To attend Main contractor’s daily toolbox briefings, conduct regular site safety inspections, and prepare report of observation and follow up on the rectification.

· To highlight areas where training/certification is required to meet the standards imposed by Legislation, Approved Codes of Practice, or H.S.E. guidance.

· To familiarize with the risks and control measures related to each work activity.

· To carry out investigations into all accidents and near-miss incidents and to record the findings on the relevant forms.

Requirement:

· At least 3 years of relevant experience in construction industry preferably 2 years with developer/main contractor

· Must be a registered Workplace Safety and Health Officer with MOM and have been practicing as WSHO for at least 3years in Experience

· Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent

· Good communication skills and team player

5 days’ work week 0830 to 1800;

fix off on Sun and rostering off day on Sat, Tue, Wed or Thu

This position is to manage and update customer pertaining to Air Import Shipments activities

Job Description:

• To monitor closely assigned customers’ inbound shipments

• Work closely with respective overseas offices to monitor its uplift at point of export till its arrival

• Update customers promptly of delivery date and if any irregularity to inform them

• Maintain close communication with overseas offices, internal customers, authorized contractors and ground handling agents to track closely its arrival and customs clearance

• Other ad-hoc duties as assigned by his/her immediate superior and/or manager

• Some basic skills in Microsoft office Requirement

-Training will be provided

Due to our continued growth, we are looking for a full-time Graduate Consultant to join our dynamic and growing organisation in Singapore. This role involves working on sustainability projects across numerous Asian countries.

The successful candidate will be working daily with Financial Institutions focused on making an impact alongside their returns in emerging markets.

The ideal candidate must have a suitable educational background, be able to think on their feet with a strong work ethic and a proactive, can-do attitude as the role is dynamic.

The role will entail the following:

· Working on environmental and social (E&S) Due Diligence projects in emerging markets;

· Working on the development and implementation of E&S Management Systems and other E&S Strategy advisory work for financial institutions (e.g. TCFD, 2x Challenge, etc.);

· Desktop work and site visits to companies operating in a wide variety of sectors e.g. renewable energy, agribusiness, manufacturing, infrastructure, finance, etc.;

· Working with a wide variety of financial institutions;

· Working with other subject matter experts to develop tools, distil insights and knowledge into guidance and strategies for clients;

· Preparing and delivering proposals and marketing materials;

· Building and managing working relationships with clients and other stakeholders in the industry; and

· Developing and enhancing our technical service offerings to clients.

Requirements of the candidate:

· An ability to analyse and interpret technical information to understand and articulate potential E&S risks and opportunities;

· A can-do attitude;

· A passion for sustainability, and driving value through improved environmental and social performance and impact;

· Proficiency in English (verbal and written) is essential and the ability to speak other Asian languages is advantageous;

· Excellent attention to detail and a focus on high quality outputs;

· Strong people skills, being able to engage and foster relationships across geographies and cultures.

Qualifications and experience:

· An academic background in Environmental Science or Social Sciences is preferred, although consideration will be given to candidates with a broad range of qualifications if their experience is appropriate;

· Any previous experience in the field as a consultant will be considered advantageous.

In return, we offer a competitive salary and package, career progression, flexible office-based/home-based working arrangement and an opportunity to be part of a people-focused growing organisation.

Suitable candidates will be invited to an interview (apologies - unsuccessful candidates will not be contacted). The position is intended to commence as soon as possible. Candidates without the required experience will unfortunately not be considered. CVs will be reviewed on a rolling basis, giving preference to early applicants.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description:

• To perform lobby, patrol and escort duties.
• To respond to needs of guests and request of departments/ or staff for security assistance.
• To check on carpark for suspicious activities.
• To issue security passes to contractors.
• Any other ad-hoc duties as assigned.

Requirements:

• 6 days work week.
• Singaporeans and PR only.
• Valid Security License issued by PLRD/SIRD.
• At least 1 year of experience in a similar capacity in the Hospitality industry.
• Positive attitude and able to take responsibility.
• Able to communicate clearly and work in a team.
• Able to work on rotating shifts, weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 30 Nov 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

• Making reservations for customers based on their various requirements and budgetary allowances.
• Ensure all information pertaining to reservations is properly entered into the system on a timely manner.
• Assist to check on room availability.
• Process and monitor advance deposits/prepayment on reservations.
• Prepare invoices and sending confirmation details to customers.
• Help to maximise room sales by up-selling.
• Manage group reservation and rooming list.
• Other ad hoc duties/projects assigned by the Manager

Job requirements:

• Attained minimum NITEC or higher qualification.
• Preferably have working experiences in the hospitality or travel industry.
• Possess good written and verbal communication skills.
• Able to multi-task and time-management, with the ability to prioritize tasks.
• Knowledge of using Opera Cloud PMS will be an added advantage.

Compliance Officer

About The Company

Sing Investments & Finance Limited has more than 50 years of lending experience in the financing arena in Singapore. Our core activities include the acceptance of fixed and saving deposits from the public as well as the provision of loans and credit facilities to individuals and corporations, particularly the Small and Medium Enterprises (SMEs) in Singapore. The relationships that have been built over the years have earned us the reputation as one of Singapore's trusted finance companies. We are seeking dynamic individuals to grow with us and to continue building relationships with our valued customers.

We are looking for an experienced AML officer to join the AML team to support the company’s client on-boarding and ongoing monitoring activities and to ensure alignment with the company’s standards, policies and procedures and regulatory requirements.

Responsibilities:

• Assist with timely client on-boarding and ongoing reviews and monitoring. This includes the review of the documentation requirement and completion during the client lifecycle.
• Provide support and guidance to first line of defence on the documentation requirement for individual and non-individual clients.
• Provide advisory on AML CFT related matters and red flags identified by staff of the company.
• Ensure adverse news hits and increased risk factors have been appropriately identified and escalated in accordance to company’s procedures and regulatory requirements.
• Ensure batch name screening alerts are review, assess, resolve and escalate for approval on timely basis.
• Complete transaction monitoring reviews on a timely basis.
• Perform assurance testing and monitoring to assess the effectiveness of keycontrols designed to address compliance and control issues and management escalation and reporting.
• Prepare regular updates/reports to senior management.
• Administer requests from internal and external regulators and internal stakeholder with respect to audit review and regulatory inspection.
• Perform gap analysis when there are changes in regulatory circulars, guidelines and notices.
• Participate in remediation, assignments and projects as and when required or assigned by Department Head.

Requirements:

• Tertiary education with at least 2 to 5 years’ experience in a compliance role, preferably in a financial institution.
• Hands-on working familiarity with AML CFT related matters especially with the implementation and operationalization of regulations, rules, policies and processes related to AML/CFT.
• A team player with demonstrated ability to manage multiple demands and priorities.
• Articulate and assertive with good interpersonal, analytical and writing skills.
• Good judgment, problem solving skills and be results/task oriented to ensure sound implementation of controls, compliance processes and procedures.
• High personal standards of integrity, ethics and commitment to fulfilling the objectives of the position.

Only shortlisted candidates will be notified.

Remuneration and corporate rank will commensurate with experience.

Job Purpose

To carry out all administrative and reception duties of Boys' Town.

Responsibilities

• To support reception duties, visitors’ management and coordinate and sorting of all incoming mail.
• To answer calls from the public and provide accurate, satisfactory answers to their queries and concerns.
• To handle end-to-end administrative matters.
• Ensure proper filing, documentation and data entry as directed.
• To send/collect letters and other documents to the Post Office daily.
• Sort and distribute incoming mail.
• Other ad-hoc duties as assigned (e.g. banking, collection/dispatch of documents etc.).
• To apply administrative policies, processes, and practices (Corporate governance).
• To manage office inventory, track and monitor office inventory to ensure office functionality using Odoo Inventory Management System.
• Submit admin-related invoices in the AG system and expense tracking.
• To support and maintain contract e-filing system.T
• To execute new projects for the Admin department.
• To participate in Task Forces and/or committees assigned by the Manager of Finance & Admin and/or Assistant Director of Corporate Services, when necessary.
• To assist in events planning (eg Board meetings, company events etc)
• To ensure/ support/ monitor the relevant SOPs and/ or participate in the internal or external audit requirement or MSF case management/ audit process.
• To monitor, update and track Admin expenses and provide regular updates to Manager of Finance & Admin and/or Assistant Director of Corporate Services.
• To monitor and track the budget allocated.
• Any other duties assigned.

Job Requirements

• Minimum O Level or Diploma
• At least 2 years of relevant working experience.
• Good in record keeping (filing/documentation etc.).
• Proficient in Microsoft Outlook, Excel, Word, PowerPoint.
• Good interpersonal and communication skills.

CubePay is a leading provider in Payment dedicated to upholding the highest standards of integrity, transparency, and regulatory compliance. We are seeking a meticulous and knowledgeable Compliance Manager to join our team and help drive our commitment to compliance excellence.

About the Job

The Compliance Officer will support the Compliance Department in ensuring that the company operates within the legal and regulatory framework of our industry. This role involves performing due diligence, assisting in regulatory audits, conducting KYC checks on business partners, and maintaining compliance documentation. The ideal candidate will have a strong understanding of regulatory compliance requirements, excellent attention to detail, and a proactive approach to managing compliance-related tasks.

What’s in the Job

• Regulatory Compliance Support: Assist in implementing and maintaining compliance programs and policies to ensure adherence to regulatory standards.
• KYC and Due Diligence: Conduct KYC (Know Your Customer) and due diligence checks on business partners, clients, and vendors to assess and mitigate potential compliance risks.
• Policy and Procedure Adherence: Ensure compliance with internal policies, procedures, and standards by conducting regular reviews and following up on corrective actions.
• Record-Keeping and Documentation: Maintain accurate and organized records of compliance activities, KYC checks, and related documentation to support audits and regulatory reviews.
• Compliance Audits: Assist in preparing for and conducting internal and external audits to verify adherence to applicable laws and regulations.
• Compliance Reporting: Prepare reports on compliance activities and findings for management review, documenting any issues and proposing recommendations.
• Employee Training and Awareness: Support training sessions on compliance requirements, regulatory updates, and KYC procedures for employees.
• Regulatory Updates: Stay informed of changes in regulatory standards, assist in updating policies, and communicate relevant information to team members.
• Incident Investigation: Support investigations into suspected compliance violations, documenting findings and coordinating with relevant departments to address issues.

The Candidate

• Bachelor’s degree in Law, Business Administration, Finance, or a related field.
• Minimum of 2 years of experience in compliance, risk management, or a related field.
• Familiarity with regulatory frameworks (e.g., PCI, ISO 27001, ISO 27701, PDPA) and KYC requirements.
• Strong analytical skills, with a keen attention to detail.
• Good communication skills and the ability to work well across departments.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.

To apply: pls click on below link:

https://careers.cubepayment.com/jobs/Careers/616675000002442004/Compliance-Officer?source=CareerSite

About the Role

We’re looking for a skilled Accounting Officer who will work with our financial records and make sure they’re up to date. The Accounting Officer has to get strong understanding of accounting principles for handling accounting tasks including expenditures, receipts, accounts payable, accounts receivable, and profit and loss. The Accounting Officer will also be required to communicate with senior personnel and HQ office on various projects and assist any departments as the need may arise.

Main Responsibilities

· Proceed and handle finance transactions and functions, including receivables, payables, receipts and payments

· Handle sales revenue reporting and track payments transactions

· Prepare relevant finance reporting monthly, quarterly and annually

· Perform monthly account closing including bookkeeping and financial statements

· Forecast financial status to set and report the finance plan daily, weekly, monthly and quarterly basis

· Prepare and file IRAS Tax filing including GST, withholding tax, and any regarding corporate income tax

· Deal with various internal parties such as project team, operation team and other relevant internal parties

· Liaise with various parties such as bankers, auditors and HQ office

· Assist in work related matters and ad hoc assignments

- Coordinate and facilitated group external audit procedures.

- Handle full scope of internal control and observe the flow of financial transactions based on SOX regulations.

Qualifications

· Bachelor's degree in Accountancy, Business Administration, Finance, or any equivalent professional accountancy qualifications

· 0-5 years of relevant experience

- Must have professional knowledges of accountings and financial management

· Related work experiences in gaming and e-commerce industry are plus

· Strong understanding of accounting principles

· Excellent verbal and written communication skills, capable of building trusting relationships

· High proficiency in Microsoft Excel and Financial Modelling

· Fluency in English is a must; Korean language capability is a plus

· Creative and self – starter mindset as well as high degree of attention to very last detail

· Strong organizational and multitasking skills

· Ability to perform under pressure and address issues in a timely manner

Reports to: Operations Manager, Precious Metals

Position Purpose:

In this role, the applicant will work as part of a regional team. He/she will be responsible for scheduling physical commodity movements of precious metals across a global network. The role requires coordination with trading and sales teams as well as other support functions to ensure efficient transfer of precious metals to our clients. This role will ensure that all daily processes are fully completed and signed off and will also involve daily processing of metal releases and trade checking.

Responsibilities

• Liaising with warehouses and freight forwarders to arrange deliveries to client and receipt from supplier.
• Arranging and preparing payment of invoices.
• To prepare document and arrange stock release into warehouses and other storage facilities.
• To arrange shipment with warehouses for stock to be shipped from one location to another.
• Maintain effective business relationships with Sales, Logistics, Banks and colleagues
• File Management - Maintain accurate files in soft copy for auditing purposes
• Gather documents for Internal and External Auditor
• Perform daily reconciliation for previous day trades
• Adhoc duties as required
• May work on PH-rotation

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Assist the Centre Leader in the management of the Centre’s operations to ensure that all children are provided with quality care and protection.

Assist the Centre Leader in ensuring that full compliance of all regulatory / mandatory requirements and the Centre’s SOP.

Work collaborative with the Staff Team to ensure that proper supervision, guidance and quality care are delivered to the children.

Exude high service standards to all stakeholders and be a strong advocate of the company’s brands.

• Govt exposure and easy job ⭐
• 5 Days work week (1 weekend off) : 9AM-6PM or 1PM-10PM
• With Annual Leave
• No Interview needed
• Multiple location and hiring - Can choose your nearest branch
• Min Salary $2390
• 6 Jan- 31 March 2025 (Extendable)

Job Description:

• Provide customer service for walk-in members of the public.
• Help with processing application forms and carry out data entry tasks.
• Answer enquiries and assist members of the public to use the self-help kiosks

Requirements:

• Singaporean Only
• Able to commit at least one weekend

To apply, please