About the Client
Our client is a leading Bank
Responsibilities
Budget Management:
· Responsible for manage overall QR Budget across different Business Segments
· Communicate Budget timeline to corresponding parties and stakeholders (T&O’s, BCM, Business)
· Receive submission from BCM, update and submit Boat & Annual Spend template to GTO Finance
· Attends budget meetings
· Track each QR ensure within the budget aligning to the capacity in each Tech stream
Process Adherence:
· Demonstrate transparency in the process and pipeline planning of quarterly releases
· Coordinate release activities across cross-functional teams, Business, Business Change Management and Retail operations in successfully driving release strategy and roadmap
· Continuously committed in improving Change Request processes within portfolio
Stakeholder Management:
· Work hand in hand with Business Change Managers to manage Biz stakeholders and relationships e.g. escalation, expectation, conflict, scope changes, etc.
· Ensure teams work in a collaborative environment
Risk and Issue Management:
· Manage QR risk, work through escalations, governance and related issues.
QR Governance:
· Timely accurate completion of adherence to methodology process and artefacts
· Effectively partnership with Technology and the Business to manage risk and audit
· Ensure alignment between Business and Technology for all CR pipeline by managing both parties
· Timely escalation of arising issues beyond control for early mitigation
· Support functional business analyst to support each Release plan and Change review
· Ensure CR Inventory is up to date (daily basis)
QR Reporting:
· Monitor, track and report on the status of Change Requests deliverables to ensure time, cost and quality metrics are in line with approved plans.
· Report on status and financials throughout the lifecycle to all stakeholders. Update QR decks for RCAB, GRM and PB-T&O
· Manage, monitor and maintain quarterly billing and reporting
· Attend cadence meetings e.g RCAB, pre-GRM to ensure management awareness of current QR status; highlight items that requires management attention
Interns:
· Work with HR to bring in intern via the intake process
· Provide training and guidance to interns during their internship ensure their contribution to QR process
· Regular feedback to intern and school for their coaching and training
Skills/Requirement
· Seven or more years of IT experience, with sensitivity and commitment to business problem solving
· Five or more years of BU or BU-facing experience, managing relationships and building high performing teams
· Demonstrated experience and ability in successfully utilizing "soft skills" or "people skills"
· Business Domain knowledge in Retail Banking consumer products such as Core Banking, Digital Banking, Deposits, Mortgage, Cards.
· Good understanding of current and emerging technologies and how other enterprises are employing them to drive digital business
· Effective influencing and negotiating skills in an environment where this role may not directly control resources
· Strong knowledge and understanding of business needs, with the ability to establish rapport and maintain a high level of customer trust and confidence.
Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]
We regret to inform that only shortlisted candidates will be contacted.
PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)
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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
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