Responsibilities:

• Same as Associate Consultant, but with an increased level of responsibility in managing project schedules and stakeholder expectations.
• Take a leadership role in guiding the development team and stakeholders through product design, testing, and implementation processes.
• Develop and maintain detailed project plans and documentation for larger projects.
• Lead in facilitating focus groups and workshops to gather user input and feedback.
• Oversee the UAT process and work closely with stakeholders to ensure proper testing and implementation.
• Manage the project’s scope and ensure that deliverables are completed on time and within budget.

Experience and Skills Needed:

• Proven experience with Agile project methodologies (Scrum, Extreme Programming) and UX development environments.
• Experience with business process software systems and complex software implementations.
• Strong leadership, multitasking, and organizational skills, with the ability to manage competing priorities and deadlines.
• Advanced communication skills and the ability to influence stakeholders and teams.
• Proficient in Confluence, JIRA, Balsamiq, and BPM modeling techniques.
• Certification as Scrum Master, Certified Product Owner, or Certified Business Analysis Professional preferred.

Responsibilities:

• Lead large-scale product development projects, ensuring requirements are accurately captured and effectively communicated to stakeholders and development teams.
• Own the entire product lifecycle, from conceptualization to delivery, working closely with the Product Owner, UX designers, and development teams.
• Ensure alignment between business goals and product development activities, driving continuous improvements in both processes and outcomes.
• Lead UAT planning and execution, working with business users to ensure that the final product meets their expectations and requirements.
• Take the lead in scope management, issue resolution, and project reporting for both internal and external stakeholders.
• Drive business process changes, identify gaps, and ensure that changes are incorporated into the product design and implementation.
• Oversee the creation and refinement of the Product Backlog and Project RAID Log.

Experience and Skills Needed:

• More than 5 years of experience in business analysis or product management in software development projects.
• Deep experience with Agile project methodologies, UX design processes, and large-scale business system implementations.
• Proven track record in leading product development teams and managing cross-functional teams effectively.
• Strong leadership and stakeholder management skills, with the ability to negotiate and influence decision-making.
• Expert-level proficiency with JIRA, Confluence, and BPM modeling techniques.
• Certified Scrum Master, Certified Product Owner, or Certified Business Analysis Professional is highly desirable.

Job Description:

• Plans; organize, and sets up the site and sequential job planning for smooth execution of projects to achieve cost, quality, timelines, and customer satisfaction objectives;
• Handle project schedules and technical matters.
• Able to work with subcontractors/ suppliers and ensure their works are within the schedule.
• Liaise with the project team, site staff and contractors to conduct regular site meetings and inspections for project progress updates and monitoring of quality.
• Liaise with the relevant authorities to meet permits and licensing requirements.
• Manage site progress and timely delivery of the project.
• Manage cost control and project quality compliance.
• Ensure that Work Safety and Health practices are duly carried out.
• Any other ad hoc duties assigned.

Job Requirements:

• Degree in Civil or Structural Engineering, Building / Construction Management, or any other discipline related to Building Construction.
• At least 5 years experience in the building construction field. Preferably with experience in public and private projects.
• Good technical knowledge and interpersonal skills.
• Strong in persuasion, service-oriented client relationships and people management.
• Good working attitude, self-motivated and able to work independently.
• Please include projects handled for our reference.

Responsibilities:

· Attend enquiries from customers and forward them to allotment's airlines with cargo details.

· Provide customers with competitive rates from own allotment carriers and follow up business's status.

· Create JOB assignment in the in-house system for cargo details, shipper requirements and proceed booking with carrier's quotation email.

· Provide booking confirmation to customers once received from the carrier.

· Conduct regular visits to build trust and establish long-term relationships with existing customers while maintaining market competitiveness.

· Identify and explore new customers opportunities.

· Manage accounts receivable processes and ensure timely payment receipts from customers.

· Source pricing or solutions for businesses that do not transit via SG based on sales inquiries through the cargo network platform.

Requirements:

· Candidate must possess 5-8 years of experience in the air freight industry.

· Minimum of a Diploma in a related field; candidates with over 8 years of experience in logistics are encouraged to apply even without formal educational qualifications.

· Strong negotiation skills with a proven track record in acquiring new customers.

· Excellent communication and active listening skills, with the ability to build and maintain relationships with internal and external stakeholders.

· Strategic thinking and problem-solving abilities focus on driving results and delivering value.

· Ability to work independently and collaboratively in a fast-paced environment.

· Proficiency in Microsoft Office suite; experience with logistics management software is a plus.

• Control & management of Production Operations, particularly in carpentry works.
• Control & management of Interior Fitting jobs.
• Ensure full effectiveness of the production & installation activities.
• To monitor work progress and supervise workmen’s performance.
• Manpower management
• Oversee the management of stores and logistics.
• Control and management of the 4-storey factory
• 5 years experience in fit out and joinery work

ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world’s leading semiconductor providers. Every day we push the development of next-generation computer-chip technology, always staying a few steps ahead of what’s next.

The talented, enthusiastic people at ASM are just like you: dedicated to improving people’s lives and unlocking new potential. With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. And we have recently entered the promising high-growth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful. In fact, you will find our technology in every aspect of modern life: in AI, medical equipment, 5G, smartphones, autonomous driving, and more.

70% BPM / 30% RPA

Responsibilities:

Reporting to the Global IT Head, Digital Applications

The candidate will be responsible for:

• Developing and implementing the IA strategy and Target Operating Model.
• Producing a sustainable, future-fit Intelligent Automation Roadmap that aligns with ASM’s strategic objectives
• Acting as the central governance body that interfaces into existing architecture, strategy and governance bodies within ASM; they will ensure standards are defined in alignment with regulatory and internal operational risk requirements.
• Acts as the internal foundation for knowledge and expertise by constantly reviewing market developments, ensuring best-in-class services are provisioned and consumed by ASM CoE community
• Be a change agent promoting an automation culture across ASM
• Drive the education of the IA technology across ASM
• Leading a cross-functional IA team responsible for delivering the strategy, delivery, and operation of CoE. This includes, but not limited to;
• Architecture standards, policies, and processes will be used across ASM to ensure global alignment of Automation platforms, processes, and people.
• Developing a portfolio of best practices to be consumed by all business units and functions
• Introducing new IA services via Proof of Concepts (PoC) and Proof of Value (PoV)
• Key Operational support for live automations
• Ensuring benefits are defined and realized in line with defined automation business cases to meet CoE KPIs.

Qualifications

• Minimum Degree in Computer Engineering
• At least 10 years of IT working experience
• At least 5 years managing technology Business Process Management (BPM), Workflow Management, RPA, Process Mining, etc.
• At least 2 years in a team supervisory, lead, or management role.
• Demonstrable experience leading global, cross-functional teams
• Demonstrable experience working within multi-national and diverse organizations
• Excellent understanding of Operating models that are commercially focused and sustainable to enable rapid growth and expansion
• Demonstrable experience in applying Agile methodology or DevOps in Automation projects.
• While programming knowledge is not required, a demonstrable interest in and/or experience with Automation & Enterprise Technologies (e.g. Microsoft Power Apps/Automate, SAP iRPA, K2, BPM tools, Microsoft Workflow Foundation and Azure low code stacks )
• Experience building and running Global Centralized or Hybrid CoEs with either on-shore, near-shore or offshore models

At ASM we are committed to supporting our people, enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power, and we value the differences between everyone because it is what make us better as a team. By embracing a wide range of perspectives, we enable a culture of continuous exploration and adoption of new ideas. At every step, we know that it is our valued people who enable us to deliver excellent products and service to our clients – and to make a meaningful difference in society.

So join us on our journey and unleash the power of an open mind. Discover how you can be part of our exciting future and apply today! To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram and YouTube.

At JCU we firmly believe that people are our most valuable asset, so we work to grow and diversify the skills, knowledge and capability of all our staff. We live by our values and deliver against our Strategic Intent in an environment that values respect, excellence and delivering a sustainable future for the people of the Tropics.

The Regional Manager, Partnerships provides strategic leadership and expertise to measurably increase engagement with the JCU’s global experience programs and develop partnership networks that expand the University’s international presence.

Responsibilities:

The Regional Manager, Partnerships is accountable for:

1. Measurably increasing engagement with JCU global experience programs through provisions of strategic leadership and promotion to University staff and students.
2. Developing and expanding JCU’s network of global experience partners, acting as a key contact and providing informed, customer centric responses to enquiries.
3. Ensuring the delivery of optimal business outcomes for the University by leading and facilitating the global experience programs including but not limited to study abroad program, exchange program, short programs and monitoring of exchange students.
4. Contributing to the achievement of strategic objectives of the Directorate by participating in strategic planning activities and role modelling defined cultures and values.
5. Leading and developing a team to deliver high quality service outcomes through appropriate human resources and performance management, building a culture of teamwork, innovation, and engagement.

Key selection criteria

1. Under-graduate qualifications with a marketing major or significant experience in higher education.
2. Proven strategic management experience in international partnerships, student recruitment and mobility, with accountability for performance and quality management.
3. Demonstrated people and resource leadership and management experience, fostering a positive and high-performing team culture.
4. Exceptional organisational, problem solving and administrative skills, with the ability to prioritise and meet competing deadlines, exercising judgement and initiative.
5. Demonstrated high level communication and analytic skills to articulate concepts and present complex analysis with clarity and professionalism.
6. Demonstrated high-level verbal communication and interpersonal skills with proven ability to maintain working relationships, including demonstrated ability to consult, negotiate and liaise with varying levels of stakeholders to achieve outcomes for the organisation.
7. This position is responsible for the management and leadership of staff.
8. This position may involve occasional domestic and international travel.
9. This position may involve occasional work outside standard working hours.

Monthly Remuneration: Commensurate with experience

Closing date: 20 January 2025

JCUS Perks:

• Staff Discounts with selected merchants
• Sponsorship for Continuing Education/Workshops
• Medical and Dental Insurance
• Up to 25 days Annual Leaves

Please send your application via https://careers.jcu.edu.sg/cw/en/listing

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment or make an appointment at a lower job grade.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.

Event Planning and Coordination:

- Plan and coordinate all logistical aspects of events, including venue selection, catering, audiovisual requirements, and transportation.

- Contribute to event conceptualisation and ideation to create impactful experiences.

- Understand the marketing user journey and own the communication touchpoints by planning, writing compelling copy, and sending Electronic Direct Mails (eDMs) to inform and engage the audience.

- Manage multiple ongoing events simultaneously, ensuring each event meets its objectives and runs smoothly.

- Oversee event budgets, negotiate contracts with vendors, and ensure cost-effective solutions.

Client and Stakeholder Management:

- Serve as the main point of contact for clients throughout the event planning process, providing regular updates and addressing any concerns.

- Build strong relationships with clients and stakeholders to ensure satisfaction and repeat business.

Performance Monitoring:

- Monitor Key Performance Indicators (KPIs) to ensure delivery of key project outcomes and continuous improvement.

Office Facilities Management:

- Manage the operations of office facilities, ensuring they are running efficiently and effectively.

- Coordinate with vendors for maintenance services, and any facility-related needs.

- Ensure the office environment is safe, functional, and conducive.

Consumer & Shopper Understanding Manager

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such asNutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brandscontinues to grow, so too does our global reach. Represented in more than 50 countries, with products sold inmore than 170, the Ferrero Group is loved by generations around the world. The secret to our global success?40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proudof. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed andappreciated and have the same opportunities. We believe all of our people are equally talented in their own way.In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, themeans to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity ofour talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

The role is aimed to support the regional research department in managing consumer research projects for theKinder Power Brand as well as new cross-category innovations in Asia Pacific, which include the markets ofAustralia and New Zealand, Southeast Asia, Hong Kong, Taiwan, Japan, Korea. As a Consumer ShoppingUnderstanding Manager you will analyze and conduct research to understand market and consumer behaviorpatterns, and provide reports to Management and all relevant employees in the Country. The research and datayou provide will be crucial in monitoring Ferrero products' performance against key Company indicators.

Main Responsibilities:

• Plan and execute consumer research projects, ensuring the alignment with the business objectives and strategy
• Report on the Company indicators, market performance of Ferrero products as well as behaviour andpreferences of target consumers identified for specific projects
• Provide insights through consolidation and analysis of existing information
• Influence business strategy, communications, pricing, media investments, retail, go to market, and other aspectsvia insights
• Drive insights into action in order to improve business results
• Finalize market research brief documents and brief research agencies. Work closely with external researchesproviders and define arrangements for continual and ad hoc research, and provide insight on market analysisand consumer needs
• Collect and interpret findings, and create clear relevant insights-driven presentations addressing business/marketing issues. Write the executive summary
• Organize and coordinate the fixed / mobile panel studies at points of sale for the different channels
• Hold responsibility for the day-to-day management of research projects
• Ensure common understanding of CSU plans and key projects progress at Region or country level
• Liaise between the different stakeholders. Manage effective relationships with internal customers and externalsuppliers to ensure projects are delivered on time and are of high quality
• Collaborate with the marketing team, both at local and area level, to ensure that research decisions are in linewith strategy and that all findings are shared
• Define and recommend, to both marketing and line manager, the best solution from a value-for-money point ofview, finalize the methodology and negotiate costs
• Participate in the process of country budget creation with regards to market research activities
• Monitor performance against the approved budget, providing a status report and taking action

Who we are looking for:

• University degree in Economics, Statistics, Engineering, Marketing or relevant quantitative field
• Experience in FMCG consumer insights (client-side or agency), on-the-ground experience in Asia markets and/orin a regional FMCG role is a strong plus
• Extensive experience leading both, quantitative and qualitative research projects
• Hands on experience in business intelligence/analytics
• Excellent consolidation skills—ability to integrate information from multiple sources and create clear, simple,coherent, logical conclusions, insights, and recommendations
• Ability to tell stories via data and insights, high attention to detail
• Strong project management and organizational skills
• Excellent communication (oral and written) and presentation skills, ability to influence business teams andstakeholders
• Ability to work in a multi-functional team and work effectively in a matrix organization (Area, Region, Clusters)
• Strong work ethic, positive mindset, open-mindness and professional curiosity, good collaborative skillset andhigh adaptability to changes
• Advanced knowledge of Microsoft Office, Nielsen software, experience with data visualization, Power BI a plus
• Experience in Digital a plus
• Fluency in English, written and spoken, any Asian language is considered a plus

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need tobe just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around theworld.

To better understand our consumers and business environment we need your ability to make sense of the externalmarket, a global mindset and the ability to benchmark Ferrero products against the competition, internally andexternally. Combining this with analytical and critical thinking, you will help Ferrero in generating visionary andactionable insights and driving change. Employee contribution and engagement at Ferrero is individual, team andorganisational based, so you should have the ability to work independently as well as manage your team andstakeholders.

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Job Description

• Relationship building with high net worth (HNW) clients
• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum 2 years of sales experience
• Effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Benefit

• High basic + high commission (Up to $8,000)
• Competitive salary and benefits package.
• Opportunity to work with a collaborative and innovative team.
• Room for professional growth and development.
• Locatet near MRT stations

Job Responsibilities

• Ensuring smooth daily operation of retail stores that you are assigned to operate.
• Ensure area sales target is achieved.
• Ensure each outlet hits the individual outlet target.
• Motivating and managing the assigned retail outlets staff.
• Ensure proper execution of marketing promotions and all communications.
• Participate in operations promotions, advertisement, sales training.
• Ensuring cleanliness and service quality of assigned retail store.
• Act as a liaison between the Sales HOD and assigned outlets, disseminating information and directives to Branch Managers and teams.
• Review Daily Sales Reports of assigned outlets, identifying problems and suggesting improvement measures to optimize performance.
• Review customer feedback and incident reports, ensuring necessary actions are taken and facilitating After-Action Reviews (AARs) for improvement.
• Perform related, ac-hoc duties/tasks as required.

Job Requirements:

• At least 3 years of similar experience in the Beauty/Spa industry
• Powerful motivator with strong leadership skills
• Excellent influencing and interpersonal skills
• Able to work independently and with a team
• Able to lead a team of max 15 staffs
• Strong command of spoken English and Mandarin. Must be able to speak in Mandarin to liaise with Mandarin speaking customers
• Positive attitude and mindset, able to roll with punches
• Highly initiative with strong problem-solving skills and constantly having a positive mindset
• Able to work on weekends and public holidays and retail hours

RESPONSIBILITIES

• To manage and grow suite of Cyber Security products, technical services and other related services.
• To drive service creation and service quality enhancement of its products and to increase market share and profitability by continuous product enhancements, operation improvements, and product marketing and pricing strategies.
• Analyse market conditions and provide critical inputs to management for medium-and long-term business planning
• Create and maintain the business cases for strategic pricing and non-standard terms and conditions
• Collaborate with service delivery and operation team to ensure effective product delivery mechanism is maintained.
• Support sales team to win/ retain customers by providing competitive pricing and customized solution/ SLA if required
• Analysing potential partner relationships for the product
• Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.

REQUIREMENTS

• Possess at least a Diploma in IT related fields or equivalent.
• Applicants without IT qualification may still apply but must have at least 2-3 years of sales experience.
• A good sales track record of computer networks and IT security will be an advantage
• Prior experience working in distributor environment preferred
• Strong leadership, team building and logical thinking
• Excellent interpersonal and communication skills
• Independent and motivated

Duties and Responsibilities

• Implement, maintain, and continuously improve on the Quality Management System.
• Assist in ensuring company and business units comply with the company’s standards, customer requirements, local statutory regulations, and International Air Transport Association (IATA) standards.
• Monitor and ensure all company documentation aligns with dnata Documentation System Standards.
• Monitor the accessibility and dissemination of all airline customer manuals to stakeholders.
• Lead the quality assurance program to ensure operations follow standards.
• Plan and conduct annual internal audits with qualified auditors for business units and contractors.
• Plan, schedule, and conduct inspections for the company via the d-auditor tool.
• Review work processes and workflows to improve operational effectiveness and meet KPIs.
• Facilitate external audits with stakeholders and monitor corrective and preventive measures (accreditation ISO 9001, ISAGO, and Airline Station Audits).
• Analyze and prepare data from audits, compliance checks, or other areas as requested for management reporting.
• Collaborate with HQ on projects (e.g., dnata hub modules) as part of continuous improvement.
• Support and assist in workplace incident investigations (if required).
• Review and update the corporate management manual and implement solutions to resolve quality issues.
• Support departments assigned to the company’s Crisis Management Plan.
• Ensure compliance with all workplace safety, security, and health policies and procedures.

Requirements

• Minimum Degree/Diploma in Aviation Management from a recognized tertiary institution.
• Minimum 10 years of working experience managing Quality Management Systems, preferably in airline or aviation services.
• Working knowledge of ISO 9001, ISAGO, and experience in audits.

Assist Construction Manager in planning and executing building construction and renovation projects.

Plan and coordinate construction activities on daily basis.

Establish budget and schedule for construction project.

Monitor and control expenses within the established budget.

Recommend cost reduction initiatives while maintaining the quality and productivity.

Oversee invoice and payment processing in a timely fashion

Analyze construction problems and develop immediate resolutions.

Respond to customer inquiries and concerns promptly.

Generate construction progress and expense reports for management.

Attend educational workshops, trainings and conferences for professional growth.

Identify slippages or delays in constructions and adjust schedules to meet deadlines

Identify milestones and problem areas and accordingly recommend preventive actions.

Work with Construction Manager to develop project plan, quality assurance plan and health and safety plan.

Analyze RFI responses and monitor and process change orders.

Provide administrative assistance to Construction Manager when needed.

• Assisting the manager in organizing, planning and implementing strategy
• Coordinating retail store operations
• Ensuring store schedules and objectives are met by employees

Responsibilities

• Track the progress of weekly, monthly, quarterly and annual objectives
• Monitor and maintain store inventory
• Evaluate employee performance and identify hiring and training needs
• Supervise and motivate staff to perform their best
• Coach and support new and existing Sales Associates
• Monitor retail operating costs, budgets and resources
• Communicate with clients and evaluate their needs
• Analyze customer behavior and adjust product positioning
• Handle complaints from customers
• Research emerging products and use information to update the store’s merchandise
• Create reports, analyze and interpret retail data, like revenues, expenses and competition
• Conduct regular audits to ensure the store is functionable and presentable
• Make sure all employees adhere to company’s policies and guidelines
• Act as our store’s representative and set an example for our staff

Requirements and skills

• Proven experience as a Retail Assistant Manager or similar position
• Experience with recruiting and performance evaluation processes
• Familiarity with financial and customer service principles
• Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics
• Proficient user of MS Office (MS Excel in particular)
• Leadership and organizational abilities
• Interpersonal and communication skills
• Problem-solving attitude

Overview

We are seeking an exceptionally skilled Marketing Manager with deep expertise in managing and executing marketing campaigns on Douyin, Xiaohongshu (Red Book), and TikTok. This is a high-impact role that requires unparalleled understanding of the Chinese and global social media landscapes, consumer behavior, and innovative content strategies.

Responsibilities

1. Strategic Planning & Execution:

• Develop and execute high-level marketing strategies tailored to Douyin, Xiaohongshu, and TikTok.

• Build and maintain brand presence in the Chinese-speaking markets, ensuring engagement with target audiences.

2. Content Creation & Campaign Management:

• Oversee the development of engaging, culturally relevant, and innovative content that resonates with users on these platforms.

• Manage and monitor ad campaigns, influencer partnerships, and viral content initiatives.

3. Analytics & Optimization:

• Analyze campaign performance, user engagement metrics, and social trends, leveraging data to optimize marketing efforts.

• Provide insights on emerging trends and consumer behavior on Douyin, Xiaohongshu, and TikTok.

4. Market Research:

• Continuously monitor the competitive landscape in Chinese-speaking and international markets.

• Identify new opportunities to expand market share and brand presence.

5. Team Collaboration:

• Collaborate with cross-functional teams, including creative, product, and sales departments, to align marketing initiatives with overall business goals.

• Manage external vendors and influencers to execute campaigns effectively.

Qualifications

1. Education:

• Bachelor’s or Master’s degree from a globally recognized university.

2. Experience:

• Minimum 5+ years of proven experience in managing large-scale marketing campaigns on Douyin, Xiaohongshu, and TikTok.

• Track record of achieving viral success and driving substantial ROI through social media campaigns.

• Prior experience working in the Chinese market with an emphasis on consumer products or technology sectors.

3. Skills:

• Native proficiency in Mandarin and English (written and spoken).

• Exceptional expertise in content creation, SEO/SEM for social platforms, and data analytics tools (e.g., Douyin Analytics, Xiaohongshu Dashboard, TikTok Creator Marketplace).

• Strong knowledge of Chinese e-commerce ecosystems (e.g., Taobao, JD.com) and their integration with social media platforms.

4. Network:

• Established connections with top influencers and KOLs (Key Opinion Leaders) on Douyin, Xiaohongshu, and TikTok.

5. Personal Attributes:

• Exceptional creative vision, attention to detail, and ability to anticipate trends.

• Must have lived and worked in China for a minimum of 5 years, with in-depth cultural and market understanding.

• Demonstrated ability to thrive in a fast-paced, high-pressure environment.

Other Requirements

• Must be highly fluent in Mandarin and capable of navigating social platforms’ interfaces in Chinese.

• Prior experience with cross-border marketing and navigating Chinese regulatory frameworks is a plus.

• Candidates without experience in the Chinese market or the above-mentioned platforms will not be considered.

Job Description & Major Responsibilities:

• Responsible for delivering and meeting the service performance KPI for building managment services to comply with regulatory QOS requirement and customers SLA .
• Understand system parameters and interactions to allow process development and extensive electrical and mechanical troubleshooting.
• Being a operation manager, this person is to support the team in meeting customers’ expectations and company’s expectations.
• Responsible for Service Operation for Mobile VAS, including proactively Monitoring, Detecting, Analysing, Investigating, Responding and Mitigating potential Service alerts/incidents. The operations should leverage on proactive OSS/tools to monitor and analyze activity on networks, servers, databases, applications, services and other systems, looking for anomalous trending and event that could be indicative of a degrades or possible incident.
• Support Tier 1 Integrated Network Operation Centre (7 x 24) on Incident Management and Service Recovery in accordance with Singtel Networks Incident Management framework and Crisis Management.
• Responsible for Service Transition to support rollout of new systems/platforms to deliver new services or capabilities, such that these new rollouts meet agreed project-KPIs in areas of timeline, service-quality and service-feature deliverables. This includes tender technical-specs definitions, tender evaluations, technical system-rollouts and verifications followed by system commissioning and operations.
• Support CustCare to investigate/resolve customer complaints on service quality and service difficulties in the Machinery Value Added Services platforms.
• Lead in the Incident Management and Service Recovery during service difficulties/outages to restore services in the most time-effective manner and minimize impact to customers.
• Accountable for Continuous Service Improvement (CSI) process by using methods from quality management to learn from past successes and failures to improve service reliability, service quality, SLA and customer experience, and also review/improve the Playbook for Incident Analysis and Response to manage service degradation, outages or denial of service. Participate in Networks Operation Excellence Forum to lead Continuous Improvement (CI) initiatives to reduce fault rate and trouble tickets.
• Support Network Incident/Crisis Management Team (IMT/CMT) as recovery team during Major Network Crisis (Severity Level 2 and higher)
• Implement Business Continuity Management System (BCMS) including creating Business Continuity Plans and Procedures, Risk Assessment (RA), Business Impact Analysis (BIA), conduct yearly audit for BCMS compliance and certification.
• Accountable for ensuring SSO meets Capex/Opex budget and Newton Cost Transformation objectives whilst meeting the desire Service Level Agreement (SLA) and cost optimization for Technical Support Agreement (TSA).
• Manage a cluster of maintenance projects.
• Define and lead the implementation of support services
• Able to coach Support Engineer to provide L1, L2 and L3 support to assess, classify, prioritise and diagnose issues in a timely and collaborative manner within the team
• Identify and review maintenance processes to maintain the service level
• Define, automate and improve system monitoring activities to ensure continuity of service
• Establish performance metric for service level measurement and dashboard reporting
• Maintain a good knowledge base for L1 screening prior to L2 escalation
• Coach team on best practices in root casual and defect trend analysis for continuous improvement
• Define and implement preventive measures to achieve proactive maintenance
• Manage the release management process
• Reporting to management on the operational status across the cluster of maintenance projects
• Involve in capacity management of the team resources

Requirements:

· To attend weekly meeting and presentation

· To write technical report

· To handle specific jigs during service jobs

· Proficient in Microsoft Office programs

· Demonstrate ability to work effectively with team members and customers.

Require good communication skills, documentation and customer service skills

-Support CustCare to investigate/resolve customer complaints on service quality and service difficulties in the construction Services platforms

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

Responsibilities

As an Engineering & Business Development Intern, you will be responsible for designing and presenting customised engineering systems to the company’s prospective clients and ensuring deliverables of the system. You will be contributing to the Engineering team in the following key areas:

Engineering:

• Understand the process of microtunneling and pipe jacking, and its supporting equipment supply scope, such as the automatic bentonite lubrication system, slurry management system, gyro navigation and more.

• Understand customers’ project requirements and assist in designing and proposing suitable systems/solutions.

• Support the engineering team in providing technical information to potential clients.

• Support the engineering team in ensuring all deliverables of the system are achieved during and after setup.

Business Development:

• Source new products that will help to enhance our product offerings and value-add (e.g. chemicals, new equipment or parts for relevant industries).

• Research on relevant engineering systems/solutions across the world and present applicable solutions for construction projects in Singapore and Southeast Asia.

Learning Outcomes and Objectives

• You will have the opportunity to learn and grow with an established SME with over 30 years of track record in microtunneling and a growing supply scope.

• You will enjoy the flexibility of working in a close-knit team of entrepreneurial individuals where everyone is empowered to share, implement and see the fruition of our ideas.

• Apart from applying engineering concepts in real life, you will also get practical hands-on experience in designing and engineering a system that will be put to good use.

• More importantly, with Business Development as part of the internship, you will also get to hone your leadership, communication and negotiation skills – which are essential skillsets for navigating today’s business world.

• Last but not least, we are looking for a self-motivated and entrepreneurial individual who is keen to learn and grow with an SME. Full-time position may be offered at the end of the internship.

Skills & Qualifications

• Students currently pursuing a Degree in Engineering (or related studies).

• Excellent command of written and spoken English and Mandarin.

• Resourceful, analytical and creative in problem solving.

• Strong engineering and technical knowledge.

• Team player with good leadership and organisational skills.

• Good interpersonal and communication skills.

• Able to handle outdoor environment.

• Class 3 driving licence will be useful.

Roles and Responsibilities

As a Warehouse Packer & Logistics Assistant, key responsibilities will include:

• Keep close track of inventory and ensure timely purchase of goods when required.
• Process online orders daily and work with colleagues to ensure goods are packed on time.
• Plan and organise packing schedule for part-time staff as and when necessary.
• Pack, stock, organise and re-arrange products in warehouse, ensure warehouse premises is neat and clean.
• Provide assistance and ad-hoc duties that may be assigned whenever necessary.

Skills & Qualifications

• Min N or O level or equivalent.
• At least 2 years relevant experience.
• Physically fit to work in warehouse environment.
• Preferably able to operate forklift, manage loading and unloading of products.
• Proficient in written and spoken English and Mandarin.
• Proficient in Microsoft Excel and Microsoft Word.
• Excellent time management skills and ability to multi-task is a must.
• Team player with good communication, problem-solving and organisational skills.

The Job:

• Manage & supervise SCC with resourceful planning on scheduling, monitoring via GMSS & Pronto System, including carrying out Customers Survey to measure the service level with aim of improving SCC
• Consolidating and analysising of data; improve the work flows and maximize the productivity and efficiency of service department
• Reports generation, to track service performance, support decision-making and ensure regulatory compliance.
• Tender participation in after-sales services

The Person:

• Able to work under pressure
• Bachelor of Science in Office Administration; 2-Years Certificate in Computer Secretarial, or relevant
• 2-4 years experience in the Material Handling Industries, skilled in operations Management, understanding both internal & external needs to meet expectations
• Soft skills, able to transfer skills, expertise and knowledge to all team members

The job:

• To achieve / meet cost saving target
• Responsible to source, negotiate and purchase materials from local & oversea vendors
• To implement internal procurement strategies to cater to high delivery & short lead time requirements and advise internal and external on issues regarding purchasing terms & conditions
• In charge of daily operational purchasing needs such as planning, issuing and following up on purchase orders delivery and shipment schedules
• 20% logistics work will be allocated

The person:

• Min Diploma in Procurement or relevant
• 3 years working experience in the relevant field
• Solid knowledge and understanding of procurement processes, policy and systems
• Well communication and negotiation skill

The person:

• NITEC and above
• Min. 2 years in service advisor role of any relevant industry
• Basic technical knowledge in Material Handling Equipment (MHE)
• Class 3 license and computer literacy

The job:

• To obtain new service contracts and maintain contract renewal
• To campaign and get sales for major repairs and field service repair jobs and follow up on documentation
• To provide and follow-up on rental repair chargeable jobs
• To build rapport and provide logistics solutions to key and fleet customers

The person:

• To achieve / meet sales and GP target
• To assist to follow up debt collection
• Parts planning, promotion and campaign
• Communicate with suppliers and principals on OEM products
• Build and maintain relationship with major key accounts
• Provide good customer service for the parts dept

The job:

• Min Diploma in Marketing
• 1-3 years in parts and marketing sales
• Parts and computer knowledge
• Class 3 license and computer literacy
• Motivation for Sales

Job Description

• Responsible for managing a team of M&E coordinators and BIM Modellers in the design and coordination works;
• Attend technical and site meetings with consultants;
• Study M&E drawings and coordinate M&E works with the consultants and sub-contractors to resolve any technical / site issues;
• Interfacing or M&E planning, coordination with consultants and document control such as monitoring of sample submission, approval status of drawing
• Coordinating, organizing and preparing construction and Interfacing/M&E documents and drawing
• Ensure M&E works are carried out according to specifications / drawings;
• Inform Project Director / Project Manager on any technical / site problems
• Supervise the progress of works on site;
• Coordination of sub-contractor's work and ensuring the work is on schedule.
• Other ad-hoc duties as assigned.

Job Requirements:

• Degree in M&E recognized by PEB or with a BCA M&E coordination certificate
• Minimum 10 years’ relevant experience as M&E Manager in large scale projects.
• Highly motivated and independent with excellent team spirit and communication skills
• Possess excellent interpersonal skills/people management skills, good communication skills and negotiation skills and possess strong leadership qualities
• Efficient, Good Analytical Skills and Able to work independently.
• Proven track records of successful project completion on time and on budget or exceeding expectations will be well regards.
• Able to start work immediately or within short notice