Job Scope:

• Develop sales strategies to achieve company revenue goals
• Manage, train, and motivate a sales team to meet or exceed targets
• Set clear sales targets and KPIs for the team
• Build and maintain strong relationships with key clients and business partners
• Monitor sales performance, analyze trends, and report results to senior management
• Identify new business opportunities in untapped markets and customer segments
• Lead contract negotiations and close sales deals
• Prepare accurate sales forecasts and allocate resources to meet targets
• Conduct market research to stay updated on industry trends and competitors
• Collaborate with the marketing team to align sales efforts with campaigns and product launches
• Ensure high levels of customer satisfaction and address any concerns or issues
• Manage the sales department budget to ensure cost-effective operations
• Provide regular sales performance reports to senior leadership
• Coach and mentor sales team members, providing training and development opportunities
• Handle relationships with key accounts to ensure repeat business and customer loyalty

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field
• At least 5 years of experience in the medical device industry, ideally with a focus on Point of Care products
• Proven experience as a Sales Manager or in a similar sales leadership role
• Strong leadership, communication, negotiation, and presentation skills
• Ability to analyze market trends and develop effective sales strategies
• Results-driven with a proven track record of meeting or exceeding sales targets
• Proficient in Microsoft Office and CRM software
• Willingness to travel as required

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Company: UDON MASTER PTE. LTD.

Position: F&B Manager

Employment Information:

• Working location: Suntec.
• Working hour: 44/54 hrs week, 1.5 off-days/week, annual leave 10 days.

Duties & Responsibilities:

• Develops and manages all financial and guest satisfaction plans and actions for Food and Beverage departments.
• Maintains a positive cost management index for kitchen and restaurant operations. Manages the Food and Beverage departments.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision-making; demonstrates honesty/integrity; leads by example.
• Oversees all culinary, restaurant, beverage, and customer service operations.
• Provides excellent customer service to all employees. Responds quickly and proactively to employees' concerns.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Maintain quality assurance standards for service and all F&B products.
• Manage staffing levels to guarantee quality in product, service, and presentation while maximizing revenue growth.

Requirements & Skills:

• Ability to handle multiple projects at one time.
• Minimum of 2 years experience in high-volume food and beverage operations.
• Excellent written and oral communication skills.
• Proven ability to motivate, teach and lead a team.
• Always remains professional and work well with others.
• Ability to stand and walk for extended periods.

Responsibility

• Manage and mentor a team of account associates in providing quality accounting and taxation services.

• Manage and ensure the preparation of financial reports and tax by the team in accordance to accounting standards.

• Manage the preparation of full sets of accounts and partial set of accounts for various companies across multiple industry, including reconciliation, cash flow, closing.

• Handle tax structuring/planning, tax audit and dealing with tax authorities.

• Ensure timely submission of deliverables to clients.

• Supervise, mentor and provide guidance to a team of associates to achieve excellence in work.

• Constantly stay updated with new regulations and accounting standards and assist in staff training, such as conducting of training sessions for staff.

• Identify and drive process improvement within the department.

• Work with Director in expanding client portoflio, including meeting potential clients, drafting proposals for new assignments and managing existing accounting client portfolio

• Other ad-hoc assignments from Director

Requirements

• Recognised degree in accounting or other professional qualifications recognized by ISCA

• Min 5 years of relevant experience, preferably in an outsourced environment

• Min 3 years of People management experience

• Meticulous and good analytical skills

• Experience dealing with tax authorities and tax audit

• Good interpersonal and communication skills

• Organized, process-driven and able to drive results

What you’ll do

• Define and communicate the product vision and strategy based on market research, competitive analysis, and customer feedback.
• Create and maintain a product roadmap that aligns with company goals and priorities.
• Work closely with engineering, design, marketing, and sales teams to drive product development and launch initiatives.
• Collaborate with UX/UI designers to ensure a seamless and engaging user experience.
• Engage with customers to gather feedback, identify pain points, and validate product ideas.
• Analyse product performance metrics and customer usage data to inform product decisions and improvements.
• Stay abreast of industry trends, market developments, and competitive landscape to identify opportunities for innovation.
• Develop and maintain product documentation, including user stories, requirements, and release notes.

Who you are

• Proven experience in product management, preferably in a SaaS environment.
• Lead and mentor a small team, fostering a collaborative and high-performing environment.
• Strong understanding of Agile methodologies and product development processes.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Proficient in analytics tools and product management software (e.g., JIRA, or similar).
• Strong problem-solving skills and a customer-centric mindset.

Perks & Culture

• Competitive salary and performance-based incentives.
• Health insurance, lunch perks, uncapped leave.
• Dynamic and collaborative work environment.
• Grow & learn with a fast-growing organisation.

Please submit your application with links to your portfolio via this form: https://forms.gle/sd719dbxTNpmLiP59

Responsibilities:

• Involve in planning and technical co-ordination of M&E services installation work
• Supervise and liaise closely with consultants, sub-contractors and site operation team to facilitate installation works on site
• Able to schedule, supervise and control sub-contractors to carry out their works accurately and timely in accordance to the contract drawings and specifications
• Review and ensure proper submissions from sub-contractors
• Implementation of Testing and Commissioning plan
• Provide technical advice and support ACMV team on issues on sites
• Any other ad-hoc

Requirements:

• Mechanical / Electrical Engineering qualification
• Interpretation of M&E design & drawings, good understanding of codes & regulations requirements
• At least 3 to 5 Year(s) of working experience in the related field is required for this position
• Experience in managing the team

• Growth Strategy: Find and pursue new opportunities for business growth.
• Build Relationships: Develop strong connections with clients and partners.
• Market Insights: Research market trends to identify new areas for growth.
• Team Collaboration: Work with different teams to support business goals.
• Track Progress: Monitor activities and share updates on results.

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are rapidly growing, ever-evolving, and seeking new teammates to join us.

This role will report to the Chief Digital Officer and take charge of managing our air-conditioner products.

As the Product Manager, you will be responsible for the strategic planning, commercialization, and operationalization and drive the growth of your product category. You are involved in full product lifecycle management which includes defining requirements based on customer feedback, market trends, market research, and business goals. You will work closely and support cross-functional teams and our partners and become the point of coordination for ensuring the products deliver the best value and experience for our customers. You will need to be able to build strong rapport, be curious, meticulous and have solid technical competency.

Key Responsibilities:

• Develop and execute a go-to-market strategy by taking into consideration of the global view. e.g.: opportunities and target customers, initial development of the positioning, value proposition, pricing framework as well as initial capacity plans).
• Source, build and maintain relationships with our partners, working closely to design and manufacture new product models.
• You would be required to lead and drive product development, conduct consumer and market research, define product requirements, lead and drive product launches, develop and maintain user manuals, and manage product roadmaps and timelines.
• Partner with software development on the product requirements and oversee smart home integration for the product category.
• Identify and prioritize new product opportunities for the product category, based on market trends, customer needs and competitive analysis.
• Work with marketing to monitor and drive product success.
• Drive innovation within product areas with industry trends and best practices.
• Ensure senior management are up to date with reports and communication on the progress of the product category.

Requirements:

• Bachelor’s degree in a relevant discipline e.g., Management, Marketing, Commerce, Engineering or Finance.
• Minimum of 8 years’ relevant working experience in B2B product management experience with ability to independently lead the agenda.
• No fear of the unknown. You have to be an analytical self-starter, comfortable with complete uncertainty as we look to venture into new product lines or models. You need to be able to dive in and test all angles without supervision.
• Data driven. You need to be able to structure, quantify and qualify information on product research, and present this to stakeholders explaining the logic. Comfort with spreadsheet software and data modelling is essential.
• Strong Business acumen – Understanding of the wider environment within which our business operates and implications of e.g., trends / shifts in sustainability and consumer perception, brand owners’ opportunity & challenges, and being able to drive actionable insights and articulate what products/services to offer to accelerate profitable growth.
• Detailed oriented with strong project management skills on multi-market projects
• Excellent communication skills in English is a must, with a strong preference for candidates with the ability to communicate in Mandarin Chinese at a Business level.

Responsibilities:

• Guide sales in the qualification of customer needs
• Solution demonstrations, both standard and tailored to suspects and prospects
• Providing technological guidance to new and potential customers e.g. Proof of Concepts and workshops
• Responding in writing to customer requirements
• Responding to Request for Information/Proposal documents
• Working with sales on the execution of specific sales strategies
• Meeting customers and delivering solution centric presentations
• Boost sales efforts with in-depth product and business expertise
• Prepare the bid review validation process
• Maintain an in-depth knowledge of the Digital payment solutions, services offerings and methodologies
• Work closely with sales in order to win new deals.
• Take the lead for a comprehensive solution offering.
• Pitch and guide customers in adopting digital payment solution.

Requirements:

• A minimum of 5 years’ experience in Solution sales or similar
• Proficient in banking payment ecosystem with preferably experience with Networks (Visa, Mastercard, JCB…) or processors.
• Able to discuss and define strategies to deploy Digital issuance and digital payment processing by suggesting suitable implementation to prospects and customers.
• Strong understanding of the payment echo-system and Networks strategy.
• Proficient in the various related technologies such as EMV-Tokenization, payment processing, acquiring, digital issuance or mobile payment.
• Experience in managing clients in China, Hong Kong and Taiwan.

OPERATION MANAGER

Job Description & Requirements

Must be able to oversee every section of the company

Should be in charge of the overall supervision an entire organization

Most of the time,applicant is required to attend meetings than staying in front of the computer

must be able to make decisions, sometimes quickly, based on available information

should be able to convey complex thoughts and processes clearly and concisely

also able to build a diverse team with different talents and personalities

JOB REQUIREMENTS

Education is not required

10+ years of experience in any related field.

Should be helpful for existing/new staffs by providing necessary training

Ready to work in Rotational Shifts

• Commercial assistance for all new construction projects and bids
• Examine and discuss all shipyard and vendor quotes.
• Oversee all new construction projects' budgets.
• Keep an eye on and settle contractual and business concerns related to a new construction project.
• Communicate with the project/site team to make sure they comprehend and follow the responsibilities under contracts and the effects on business.
• Make certain that any engineering modification that affects commerce is recorded and updated.
• Examine the shipyard's and vendors' quotes and site instructions.
• Communicate with suppliers to obtain quotes for equipment needed for the creation of new vessels.
• Create efficient workflows for the site crew, project assistance, and business/finance.
• Make certain that the current PR and PO are escalated promptly.
• The weekly commercial report is updated.

Qualifications:

• Engineering, supply chain, or marine-related occupations require a minimum diploma or degree.
• At least five years of relevant job experience.
• Capable of working with little supervision and exhibiting good initiative.
• Being proactive while maintaining a high feeling of urgency.
• Strong organisational and people abilities.
• The capacity for multitasking.
• Efficient and meticulous.

Key Responsibilities:

• Engage in collaboration with globally dispersed teams, for campaign planning, analysis, advisory, and coordination of tasks related to campaign workflow development, proofing, and execution.
• Adobe Campaign Classic 7/8: Design, implement, and manage cross-channel marketing campaigns, including email, SMS, and push notifications.
• CDP Management: Build and optimize customer data strategies for personalized targeting and segmentation by integrating CDP.
• Ensure compliance with data governance policies and maintain high-quality data standards.
• Collaborate with marketing and business teams to align campaign strategies with business goals.
• Monitor system performance, provide actionable insights, and optimize based on data analytics.
• Troubleshoot, resolve technical issues and provide platform support to internal teams.
• Stay updated with the latest Adobe and marketing technologies to drive innovation.

Qualifications:

• Proven experience in Adobe Campaign Classic 7/8 configuration, management, and deployment.
• Strong expertise in Customer Data Platforms (CDP), data segmentation, and integration.
• Basic skills for CRM are SQL, XML, JavaScript, CSS, HTML, campaign automation workflows, and platform development.
• Fair understanding of marketing technology stacks, data governance, and privacy regulations.
• Excellent problem-solving skills, attention to detail, and the ability to work collaboratively.
• At Least 8 years of working experience in a relevant field

Preferred Skills:

• Experience with Adobe Experience Cloud and other Adobe marketing products.
• Familiarity with data visualization tools (e.g., PowerBI, Qlik, Tableau) for campaign performance reporting.
• Certification in Adobe Campaign or Adobe Experience Cloud.
• Project Management Skills will add a point
• Experience in ETL integration will be a bonus

Newgen seeks a motivated, high-energy sales professional to join our fast-paced, high-growth sales team in Singapore. The individual will be responsible for meeting or exceeding assigned sales targets by independently managing end-to-end sales process to acquire new business from the assigned accounts/market segment. Prior experience of selling enterprise software solutions to the Singapore Public Sector and Government-Linked Companies (GLCs) is a must. The role also requires working with Newgen’s network of global system integrators and Consulting companies who provide a potent sales channel for the organization.

Qualifications and Experience:

· B.Tech and MBA is a must.

· Knowledge of solutions for Publics sector and Government-Linked Companies (GLCs) with focus on BPM, ECM, Case Management, low-code, hyper-automation.

· Experience of 4 to 7 years selling enterprise software solutions and acquiring new logos. Experience of selling LowCode and BPM solutions is a must.

· Experience of selling to large Enterprises is preferred.

· Ability to build consultative relationships with Senior decision makers at prospects and partners by engaging in regular face-to-face customer interactions. Must be able to “speak the language” of target market decision makers.

· Ability to work collaboratively across various internal departments in different geographies and a multicultural environment.

· Experience of executing lead generation strategies in liaison with other internal teams for demand generation while at the same time be self sufficient in generating market traction

· Ability to understand sales targets, quarter on quarter achievement and forecast future sales opportunities while devising winning sales strategies for the same.

Responsibilities:

· Create detailed, strategic target account plans, including partner/ alliance strategy to establish trusted advisor relationships with prospects, partners and clients to ensure maximum customer satisfaction and repeat business

· Think and research strategically about their client’s business to create and propose compelling solutions using Newgen product and services.

· Leverage Newgen resources to successfully identify and drive sales campaigns.

· Effectively manage a complex sales cycle to a successful close and win business

· Meet and exceed assigned revenue targets on quarterly basis by identifying, developing, and closing opportunities in new logos from Enterprise vertical. Oversee the Billing/ Contracting/ Collection of Payment from the customer as per the agreed terms and timeline (in liaison with internal teams at Newgen)

• Visit current clients and cultivate a new clientele in the offshore and marine sectors.
• Report on weekly visits must be turned in.
• Sell replacement parts for diesel engines.
• Get orders and inquiries to reach the sales goals.
• Track the orders till the delivery is completed.
• Get bids and quotes ready.
• Examine cost estimates, tenders, and quotations.
• Plan to make sure that bids and enquiries are accurately valued, quoted, and submitted in accordance with the specifications of the client's tender or inquiry.
• Determine, evaluate, and control the risks associated with the orders or contracts.
• Manage the anticipated primary sales.
• Continue to provide excellent customer service and foster positive relationships with customers.
• Accountable for hitting sales goals and optimising the profit margin. Keep up with the most recent advancements in the product line, as well as industry news and trends, goods and services, rivals, and pertinent details regarding legacy, current, and emerging technology.
• Assume accountability for leading conversations about the company's technical solutions in the customer and sales team settings in a way that builds trust with the clientele.
• Develop strong working connections and get an understanding of sales strategy, account approach, and opportunity handling by closely collaborating with sales teams.
• Regularly provide accurate reports and account information.
• Assist in the growth of the company and sales teams by imparting specialised knowledge and skills through necessary coaching and training.
• Arrange, oversee, and take part in trade events and exhibitions.
• Conduct market research surveys with your clientele to get their opinions on follow-up strategies, after-sale quality, and sales and service tactics.
• In charge of cross-diversification business reports and monthly business development reports.
• Help create the yearly operating plan's budget, business plans, and goals, then carry them out to meet the targets.
• Lead the trading team and exercise your signing authority in the manager's absence.
• Any additional duties that a supervisor assigns.

Requirements:

• At least Diploma in Engineering
• At least 5 years working experience in Marine or Offshore / Oil & Gas Industry

We are seeking talented and enthusiastic sales professionals who are up for challenge and take exceptional performance to heart to drive and contribute to revenue growth for our business.

In this position, your responsibilities shall include:

New Business & Retention

• Develops and acquires new business revenue from new and existing clients, assigned prospects in identified sectors or market areas.
• Identifies growth potential in new sectors, formulate sales and marketing plans which support profitable new business and retention objectives.
• Achieves individual and department sales goals to ensure company’s business goals including new revenue, profitability, retention objectives are met.
• Manage and execute the sales process from successful prospecting through point of sale and positioning the company’s service offerings to customers as solutions to meet customer’s requirements.
• Work closely with internal teams to prepare proposals, RFQs and tender documents to ensure that service offerings and SLAs meets customer’s requirements.
• Through visibility and active engagement, build positive relationships with prospective customers, appointed brokers, agencies, agents and business organizations.
• Generate consistent and continual stream of sales pipelines through visitations, direct solicitations, participation and networking at industry events.
• Submit consistent flow of qualified new business opportunities and achieve the required new business closing ratio targets.

Account Management

• Work closely with cross functional teams to execute account management action plans.
• Manage and promptly resolve customers’ queries, feedback and issues.

Other Related Activities

• Track and conduct monthly reviews of sales targets and take necessary action to close gaps to ensure objectives are achieved.
• Gather information, conduct market and competitor analysis.
• Participates in overall brand management, marketing communications, creatives and through the line activities.

Requirements

• Good sales track records with Third Party Administrator/Insurance Brokers/Agencies.
• Prior sales and accounts management experience in managed healthcare services will be an added advantage.
• Ability to work independently, interact well and reach out to at all levels within the organization while promoting a team environment,
• Highly developed interpersonal, communication and stakeholder management skills.
• Degree qualified will be highly regarded, however, not essential.

Interested applicant please click apply, or send in your resume to us.

To know more about our organisation, please visit https://www.alliancehealthcare.com.sg

Key Responsibilities:

Customer Support & Troubleshooting:

• Provide technical assistance to customers by diagnosing and resolving system-related issues, bugs, and system performance problems.
• Assist with the installation, configuration, and setup of products at customer sites or remotely.
• Offer both onsite and remote support to troubleshoot issues, ensuring that systems are running smoothly for clients.
• System Customization & Implementation:
• Assist with the customization and configuration of system solutions to meet the unique needs of the customer.
• Coordinate with project teams to implement solutions on customer sites, ensuring that deployments are completed smoothly and within the given timeframe.
• Help manage upgrades, ensuring minimal downtime and a seamless transition for clients.

Project Coordination:

• Work closely with project managers to plan and schedule installations, updates, and rollouts.
• Ensure that project timelines and technical requirements are met and provide regular updates to stakeholders.
• Oversee the execution of system-related tasks on client projects, from setup to delivery.

Training & Documentation:

• Provide training to clients on the use of the system, ensuring that customers can effectively utilize the product post-deployment.
• Create and maintain documentation, including troubleshooting guides, FAQs, and best practices, to assist customers and internal teams.

Customer Feedback & Product Improvement:

• Collect feedback from customers on system performance and any challenges they face.
• Report issues and suggest improvements to the development team based on customer insights and recurring problems.

Qualifications:

• Bachelor’s Degree in Business, Management, Information Technology, or related field
• Proven Experience in a service delivery management or related role
• Strong verbal and written communication skills
• Expertise in managing multiple projects, with strong organizational skills to meet deadlines and ensure smooth service delivery

We are representing our client, an established Asian bank, to look for Private Banking Relationship Managers to complement the existing team in Singapore branch.

Responsibilities

• Prospect new Private Banking clients and secure new relationships, and meet the assigned targets.
• Grow Net New Money and Asset under Management.
• Work closely with Investment Advisors to co-manage the portfolio of clients and generate investment revenue.
• Deliver excellent service to clients and deepen relationship by value adding to clients’ wealth management needs.
• Ensure that all transactions comply with the Bank and regulatory requirements.
• Conduct business with a high degree of professionalism and integrity.

Requirements

• Proven track record in Wealth Management covering Singapore, Southeast Asia and/or North Asia markets.
• Strong track record of client acquisition and revenue generation.
• Strong relationship with high networth clients.
• Sound knowledge of Wealth Management products.
• Strong network of client referral channels.
• Good understanding of compliance and regulatory requirements.
• Completed CACS Papers 1 & 2.

Job Description

• Industry/ Organization Type: IT/Telecommunications
• Position Title: Sales Account Manager
• Working Location: Macpherson
• Working Hours: 5 working days (Mon to Fri 8.30AM – 5.30PM)
• Salary Package: Basic Salary up to $4,000 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Build and sustain strong, long-lasting client relationships with a focus on client satisfaction and retention.
• Act as the primary point of contact for key accounts, addressing client inquiries, and ensuring their needs are met.
• Engage in regular communication with clients to anticipate future needs and identify new opportunities.
• Provide technical support to clients by participating in solution development, product demonstrations, and technical presentations.
• Collaborate with internal technical teams to resolve client issues and optimize product performance.
• Develop and implement strategic account plans to drive long-term business growth.
• Identify opportunities for expansion within existing accounts and execute strategies to increase revenue.
• Work closely with internal teams, including sales, technical, and customer service teams, to ensure a seamless customer experience
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Business Administration or equivalent
• Has 1 year of experience with fiber optics or relevant products in the industry
• Prior experience with Structured Cabling/ELV is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71055 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Purpose: To lead in overall Supplier Quality Management including qualifying of potential suppliers, enhance supplier's quality, logistics, technology, cost and service (QLTCS) performance. Strategic development of existing and new suppliers to meet customers’ and company’s needs. The plan shall include semiconductor and analytical industry requirements as part of overall supplier development program.

Key Area of Responsibilities:

• Lead a team of Supplier Quality Manager/Engineer, Supplier Quality Engineers to manage suppliers and support the internal team as well as customers. Including deployment of customer-specific technical requirements, mTPD process management, Technical Qualifications, FAIR, 8D, CAPA, Process validation audits
• To develop low-cost suppliers to meet customers’ and company’s needs
• To develop alternative suppliers in the Mix Low Volume market to support localization and continuous cost reduction needs program
• Develop suppliers' technical capabilities, PQP & build-in quality process
• Supply chain ramp, capacity, and resource plan
• Work with strategic and preferred suppliers through regular scorecard sessions to improve QLTCS.
• Drive continuous improvement programs
• Manage Sustainability Requirements in the supply base
• · Continuous automation and improvement of supplier interface for better efficiency, communication, and control (Supplier Satisfaction)
• Supplier Training portal where customer-specific requirements can be deployed. Quality Tools can be communicated – 8D/CAPA, FAIR, PQP (CTQ, Process Flow, PFMEA, Control Plan, MSA, SPC)

Qualification & Experiences:

• Degree in Mechanical, Mechatronics or Engineering and other relevant discipline
• At least 5 year of experience as Supplier Quality & Development Manager in metal fabrication, (related to metal works including assembly, sub-assembly, structural, jigs & fixtures) or precision machining industry
• QMS Lead Auditor / Auditor trained and certified
• Experience in procurement and supplier development activities
• Knowledge of ISO 9001 /14000 requirements, application of various QC, analytical, and troubleshooting tools, and application of various measuring, and inspection equipment
• Ability to communicate with all levels and maintain relations with internal stakeholders, suppliers, customers and management.
• Ability to work in a dynamic environment and quickly adapt to changes
• Independent, strong sense of responsibility and a team player

Centre Manager
Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Bukit Timah (269748)
Salary: $3500 - $4200

Job Description:

• The firm specialises in English language and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English language enrichment to our customers.
• We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment center. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities:

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction

Requirement:

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Sales and customer relationship management skills.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• A passion for education and commitment to delivering outstanding service.