Requirements

- At least 5 years of experience as assistant manager in the food processing industry

- At least 3 year of experience in Vietnames Cusine

- Good Knowledge of food processing and ISO process

- Able to work long hours including weekend and public holiday

Job Description

- Monitor food cooking machines and mae adjustments to the control for devices such as boilers, ovens, fryers and cookers

- Program kitchen equipment to operate according to company and recipe standards and make changes to cooking temperature and time

- Load raw ingredients into cooking machine and measure the amount needed by following company receipes

- Remove finished product from the production line and push batches to the next step of the process for packaging

- Verify that each finished item meets the quality standards of the company

- Sanitize all materials and machinery parts at the end of each shift and clean the workspace at the worker station

Join a Leading Innovator at TAK Products & Services Pte Ltd!

At TAK, we pride ourselves on being a passionate and creative bunch – always committed to creating the best products through innovation that will inspire our clients. Our company is built on a foundation of excellence, creativity, and integrity, making us a trusted partner in the global marketplace. We are seeking a friendly and proactive Showroom Executive to enhance our sales team and drive customer engagement in our showroom. The ideal candidate should possess exceptional customer service skills, able to work flexible hours, including weekends and have a keen eye for visual merchandising. This role is essential in creating an inviting environment that showcases our products while meeting and ensuring a memorable and enjoyable viewing experience.

Key Benefits:

• ·Join a supportive and collaborative Showroom team
• Salary and benefits package commensurate with experience
• Promote work life balance
• Clothing allowance
• Monthly grooming allowance
• Work in central area of Singapore

Key Responsibilities:

• Delivering an intuitive and enjoyable customer-centric experience. To interact and provide appropriate advice to visitor's need and attend to enquiries with a pleasant disposition at all times.
• Build customer profile by documenting and maintaining of customer’s data promptly.
• Ensure showroom is well maintained in a pristine condition at all times.
• Good commitment to work schedules.
• Adhere to professional standards of behavior & conduct in dealing with customers & colleagues.
• Co-operate and work effectively with other Departments and team members to achieve objectives.
• Complies with brand grooming guidelines and maintain good standard consistently to portray a professional image
• Ready to undertake additional showroom related tasks where necessary.

Requirement

• Minimum GCE “O” Levels with at least 2 years of experience in frontline customer services.
• Experience/knowledge in home renovation or material supply processes would be an advantage.
• Bi-lingual in English and Mandarin with good communication skill.
• Self-motivated, cheerful and outgoing personality with above-average EQ.
• Resourceful in tackling different situations.
• Ability to think creatively and work independently.
• Available to work on every Sat, Sun & PH (10am – 5pm)
• Work in central area.
• Only for Singaporean/PR.

By submitting your application for this role, you consent to the collection, use, and disclosure of your personal data by TAK Products & Services Pte. Ltd. for the purposes of processing your job application. We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected or as required by law. We are committed to protecting your privacy and ensuring the confidentiality of your personal data. For more information on how we handle your personal data, please refer to our Privacy Policy (https://tak.com.sg/about-tak/privacy-notice/). If you wish to withdraw your consent or have any concerns about the use of your personal data, please feel free to reach out to us by writing to [email protected]

The Job

1. Responsible for assembly, debug and test run of customized modular machines and it’s commissioning.
2. Provide on-site technical support at customer premise for equipment operation.
3. Perform design modifications through: Simplified design, reduced parts, using cheaper alternatives, while maintaining or enhancing the performance of products in terms of cost reduction.
4. Procure and/or assist in the procurement of necessary items to enable the performance of above duties.
5. Writing and maintenance of all necessary documentations, work and assembly instructions, manufacturing and test procedures.

The Requirements

1. Nitec / Higher Nitec / Diploma in Mechanical Engineering with 2 to 3 years’ relevant experience.
2. Knowledge of industrial automation, jigs and fixture design, FMEA, SPC, CAD as well as experience in machine design are added advantages
3. Self-Disciplined with strong project management skills
4. Can work independently
5. Good interpersonal and communication skills
6. Required to travel when necessary

Min Diploma or it's equivalent
Fresh entry candidates are welcomed to apply
Proficient in using Microsoft Office suite, particularly Word, Excel, and PowerPoint
To handle phone calls and attend to customers, to liaise with Chinese speaking clients
Training will be provided for fresh entry candidate.
Diligent and is willing to learn

Key Responsibilities:

• Assist the Senior Golf Manager in overseeing the daily operations of the golf course, including managing tee time bookings and coordinating golf events.
• Support the planning and execution of golf tournaments, member activities, and other golf-related events, ensuring seamless operations.
• Provide administrative support, including maintaining records, reports, and member communications related to golf operations.
• Aid in the procurement process for golf-related equipment, supplies, and services, ensuring alignment with the club’s budget and operational goals.
• Coordinate vendor communications, assist with tender administration, and ensure timely delivery of required goods and services.
• Organize and manage internal meetings for the golf team, including preparing agendas, taking minutes, and following up on action items.
• Prepare management reports, event proposals, and tender-related documents, ensuring clarity and accuracy in all communications.
• Deliver exceptional customer service to members, addressing inquiries or concerns related to golf operations promptly and professionally.
• Collaborate with internal departments (e.g., marketing, events, operations) to align golf-related activities with overall club initiatives.
• Monitor and report on key performance metrics such as tee time usage, revenue, and customer satisfaction, providing insights for continuous improvement.
• Ensure compliance with industry regulations, safety standards, and sustainability practices to maintain high operational and safety standards on the course.
• Be adaptable and proactive in addressing changing needs, ensuring the smooth and efficient operation of the golf course.

Requirements:

• Diploma in Golf Management or similar is preferred.
• R&A Level 1 Certification is required.
• Strong organizational skills, with a keen attention to detail.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks effectively.
• Prior experience in golf operations or management is preferred.
• Passion for golf and a strong commitment to delivering an exceptional experience to members.
• Work weekends as part of the regular schedule.

ob Responsibilities and Duties :

- Develop a deep understanding of design specifications based on customer requirements, , organizational goals, and business strategies. Conceptualize and develop solutions based on project requirements and Company standards through the use of simulations/modelling to support design concept used.

- Develop design specification sheet with relevant info related to the project and update as and when required and distribute to relevant parties.

- Carry out detailed cycle time study for individual modules to select the appropriate machine or module design. Develop 3D model of the machine and/or modules assigned with optimised design for manufacturing, cost, quality and safety.

- Initiate and carry out internal design reviews to share and explain the completed modules with other departments.

- Initiate and carry out design review with customer base on project schedule

- Revise design and documents based on both internal and external review·

- Create and update flow chart for the module or the entire machine

- Create part drawings and assembly drawings based on approved design and obtain approval from department manager

- Create Bill Of Materials (BOM) for the modules assigned based on design schedule given.

- Create drawing release file and send out drawings for quotation

- Send out standard part list for quotation based on BOM.

- Receive quotation and make price comparison spreadsheet

- Raise PR and get department manager approval and send to Purchase department for negotiation and ordering.

- Promptly support any design issues discovered during fabrication and /or assembly stages

- Make necessary modifications needed, update design, drawings and get approval from department manager.

- Release revised drawings to supplier and internal assembly team.

- Support machine assembly team as and when necessary, with set up and fine tuning of machines.

- Carry out all the activities based on the project schedule given.

- Meet quality standards while maintaining working knowledge of relevant technologies and best practices, and upholding company policies, internal, customer standards for machine building and safety.

- Develop, train, and educate junior engineers, guide technical direction, and act as a technical liaison between customers

Job Scope:

• Support various work teams with administrative requests such as managing of invoices processing and tracking.
• Assist in purchasing and tracking of stock orders.
• Maintain stock of office supplies and order as needed.
• Responsible for answering & directing phone calls, greeting & coordinating appointments, scheduling & facilitating on- or off-site consultations and meetings.

Job Requirements

• Candidate must possess at least Primary/Secondary School/"O" Level, Professional Certificate/NiTEC in any field.
  
• Required language(s): English
• No work experience required.
• Required Skill(s): Microsoft Office
• Preferably Entry Level specialized in Clerical/Administrative Support or equivalent.

If you thrive in support functions and fit the role of an Administrative Executive, you would be the one that we are looking for. We will be happy to notify the shortlisted candidates.

Thank you for applying.

Job Summary:

The Accounting Executive at Keystone Cable plays a key role in ensuring the accuracy and efficiency of financial operations. This role involves managing daily accounting functions and assisting in maintaining compliance with relevant accounting standards. The ideal candidate is meticulous and organized, contributing to the company’s financial health by delivering reliable and timely financial data.

Key Responsibilities:

1. General Ledger Maintenance

- Record and verify financial transactions in the general ledger.
- Ensure timely and accurate posting of journal entries.
- Assist with month-end and year-end closing processes.

2. Accounts Receivable

- Monitor accounts receivable and follow up on outstanding balances.
- Reconcile statements and resolve discrepancies.

3. Payroll Transactions

- Support payroll processing requirements to ensure timely and compliant payments to employees.

4. Administrative Support

- Maintain accurate financial records and documentation.
- Provide support for ad hoc analysis and projects as assigned by the Accounting Manager.

Requirements:

- High level of accuracy and attention to detail.

- Strong organizational skills and ability to manage multiple tasks effectively.

What We Offer:

• Opportunities for career growth and development in a dynamic manufacturing environment.
• Exposure to various facets of financial operations in a well-established company.
• A supportive and collaborative work culture aligned with Keystone Cable’s values of responsibility, innovation, safety, and expertise.

We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality.

You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure.

A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.

The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.

Responsibilities

• Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
• Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
• Install and configure appropriate software and functions according to specifications
• Develop and maintain local networks in ways that optimize performance
• Ensure security and privacy of networks and computer systems
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
• Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders

Requirements and skills

• Proven experience as IT Technician or relevant position
• Excellent diagnostic and problem solving skills
• Excellent communication ability
• Outstanding organizational and time-management skills
• In depth understanding of diverse computer systems and networks
• Good knowledge of internet security and data privacy principles
• Degree in Computer Science, engineering or relevant field
• Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)

Responsibilities

• Responsible in gallery sales
• Efficient handling of clients' enquiries
• Providing good customer service
• Proactively maintaining good relationships management with new and existing clients
• Assist sales team in maximising sales and marketing revenues
• Manage the sales process from generated leads/gallery sales to closure and completion of works
• Coordinating with operation team to ensure timely delivery of customers’ orders
• Work closely with other departments to ensure strategy alignment to achieve company objectives
• Keep updated to market trends and change in customers' demand
• Absolutely no cold calling is required

Requirements

• Display high level of interest and enthusiasm towards the product offerings
• Independent, confident and self-motivated with good sales and servicing aptitude
• Self-disciplined to complete tasks assigned within deadlines
• Results-oriented with a customer service mindset along with excellent client relationship-building skills
• Strong numerical sense and analytical mind would be an advantage
• A good team player and able to work well in fast-paced environment
• Candidates with good experience will be considered for higher (senior) position. Remuneration will be reviewed accordingly.

Responsibilities:

- Responsible for sourcing, purchasing and reviewing all direct and indirect materials and services from suppliers and vendors

- Carrying out all procurement processes including generating of Purchase Orders and ensuring goods timely arrival

- Timely resolution with suppliers on goods or invoices discrepancies

- Assist in daily receiving of goods and project costing data entry

- Other adhoc duties assigned from time to time

Requirements:

- Secondary education with relevant certification in Procurement

- Ideally with 1 year purchasing experience in construction

- Proficient in MS office and good filing skills

- Must be meticulous with positive work attitude

- Good interpersonal, co-ordination and negotiation skills

- Independent, organized and a good team player

Work Location: Woodlands

Job Descriptions:

· Process orders from PR or WhatsApp groups.

· Confirm order details like description, model, and quantity.

· Source and negotiate the best deals with approved vendors for quality, price, terms, delivery, and service.

· Negotiate prices with vendors/suppliers to ensure the lower price.

· Checking prices against budget consistently and issuing purchase orders upon approval.

· Keep track of order status and delivery schedules.

· Update the project order list daily basis.

· Handle returns or credit notes for any discrepancy deliveries.

· Verify purchase order details against invoices/delivery orders.

· Perform system amendments for any discrepancies.

· Coordinate with the logistics department to follow up on partial deliveries.

· Update sales orders for exchanges or cancellations.

· Prepare weekly purchase reports on outstanding orders.

· Coordinate with operations for product information and timely delivery.

· Perform any additional tasks assigned by the manager.

Job Requirements:

· Minimum GCE N, O Level or relevant qualifications

· Preferred 2 years of relevant work experience in a similar role

· Fresh graduated are welcome to apply

· Meticulous and able to work independently and as a team

· Able to work in a fast-paced working environment

· Proficiency in Mandarin is an added advantage

· Able to start work immediately

• Apply latest technology implementation to improve operations in own work areas
• Apply organisational policies to ensure deployment and tracking of products meet requirements
• Assist in audit of documentation and contract terms required for trade transactions
• Assist in preparation of contracts and documentation for trade transactions
• Collect data to assess performance of key operations activities in the organisation
• Assist with the management of daily operations, including coordinating with various departments to ensure smooth operations
• Assist with the implementation of new policies and procedures to improve operations
• Maintain records of all business activities, including financial records, inventory, and customer data
• Develop and implement operational strategies to improve efficiency and productivity
• Collaborate with other team members to identify and resolve any issues or concerns
• Respond to customer inquiries and complaints in a timely and professional manner
• Assist with the management of vendor relationships, including negotiating contracts and managing delivery schedules
• Provide support to the operations manager as needed
• Must need to work on weekends and Public holidays

Responsibilities

• Perform daily accounting for receivables and payables
• Checking of overtime and expenses claim
• Ensure all payments are properly supported with documentation
• Liaise with supplier/ customer on the dispute invoice issue
• Prepare vendor reconciliation & payment schedule
• Supporting Finance Manager in other duties

Requirements

• Min ‘O’ Level and above
• At least 1 year of relevant experience
• Knowledge in MS Office and Quickbooks
• Ability to work independently
• Able to start in short notice
• 5 days work week

Job Specifications (Sales Executive)

• Responsible for managing a portfolio of key accounts, delivering client-focused solutions based on customers needs, connecting with key business stakeholders while maintaining long term relationships and maximizing sales opportunities within them.
• In-charge of maintaining a strong sales pipeline through effective relationship building, account management and lead generation.
• Key liaison between customers and cross-functional internal departments to ensure the timely and successful delivery of solutions according to customers’ needs.
• Function as the key lead point of contact for any and all matters specific to your portfolio of key accounts and all other relevant internal divisions.
• Perform the integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
• Responsible for the development and achievement of sales through all sales channels which include both domestics sales and international export sales.
• Focus on growing and developing existing clients, together with generating new business through identifying and growing new business opportunities.
• Write business plans for all current and new opportunity tender businesses.
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecast and track key account metrics.
• Perform any other duties as assigned by the Management.

Job Requirements

• Advanced Diploma in Sales/Business Management or equivalent.
• 2 – 3 years of work experience in Sales or Marketing
• Able to use Microsoft Office
• Resourceful and hands-on team player
• Meticulous, accurate, trustworthy and able to work independently.

Roles & Responsibilities

Job Description:

· Plan weekly production schedules including releasing work orders and ensuring on-time delivery of shipments based on customer requirements.

· Collaborate with other departments, include purchasing, engineering and logistics, to work on outsourcing cost, equipment maintenance schedule and delivery arrangement.

· Create and Maintain Production schedules to ensure company goals are achieved and that deadlines are met.

· monitors and co-ordinates timely arrival of goods to meet project timeline

· liaises with project and production departments for all material planning matters.

· Liaise with External vendor on any outsource jobs, monitor jobs ensure it met the required delivery.

Requirements:

· Diploma in Business/Production management or equivalent experience.

· Able to work in dynamic environment and equipped with Multitasking skills.

· Possess Critical thinking and problem-solving skills.

· Strong computer skills and knowledge of Microsoft Office applications.

Job Responsibilities

• Provide general administrative support.
• Handle data entry and documentation
• Process invoices, handle accounts, and follow up on outstanding payments.
• Coordinate with other department staff on creditors invoice matters.
• Provide support to the necessary administration functions.
• Working closely with internal departments and ensuring prompt follow-up on related matters
• Maintain and organize a good filing system with confidentiality in an easily accessible format.
• Assist in running the operation and ensure it is smooth.
• Maintain good office administration system.
• Preparation of Bank Reconciliation, Audit Schedules and other reconciliations.
• Assist in month-end closing of accounts

Any other task may be assigned by the Company from time to time

Requirements

• Candidate must posses at least LCCI or equivalent
• Knowledge of Microsoft office (Powerpoint, Word, Excel)
• Good written and communication skill
• Be meticulous in work and able to work in a fast-paced environment

Job Highlights

• Opportunities for career advancement within company
• Comprehensive On-the-job Training for all candidates
• Good remuneration and extra allowance may be provided

Job Description

Responsibilities

• Take charge of on-site supervision and measurements
• Be responsible in ensuring smooth and efficiency in all jobs' operations
• Co-ordinate daily activities of workers’ duties and to ensure that they are well performed and executed
• Resolve site problems proactively and proficiently in a timely manner; Seek advice from Project Manager when required
• Assist in day to day functions and provide support to the Operation Department
• Any other duties assigned by management

Requirements

• Independent and self-disciplined to complete tasks assigned within deadlines
• Good team player and able to work well in fast-paced environment
• On-job Training will be provided with guidance and learning support
• (Bonus) Candidates with valid Class 3 Driving License and at least 1 year of driving experience will be considered with higher remuneration

More Information

• No work experience required; On-job Training will be provided with guidance and learning support
• Office Location: North - Nordcom II Building, 2 Gambas Cres, #01-10, S757044
• Working hours: 5.5 day work week (Mon to Sat, half-day on Sat)

Construction and Renovation Company looking for Account Assistant

Job Description

- Assist in day-to-day finance transactions and data entry into accounting system

- Handling full spectrum of Accounts Receivable & Accounts Payable including Invoicing, Receipts & Payments

- Prepare and check summary payment to subcontractors and suppliers, including issuing cheques and payment vouchers

- Prepare monthly payment for GIRO expenses/ staff claim/ petty cash and key into accounting system

- Assist in handling full set of account for auditing at end of Financial Year

- Assist HR Dept in Payroll Administration

- General Duties including documentation filing, updating data, billing, collections, payments, etc

- Any ad-hoc duties which may be assigned by Management

Requirements

- Minimum LCCI/ Diploma in Accounting/ Finance or equivalent

- Familiar in Auto Count accounting software will be an added advantage

- Good interpersonal skills, independent, problem-solving skill, positive attitude, self-driven and able to work with minimum supervision

- Knowledge of Microsoft Office such as Words, Excel, PowerPoint and Outlook

- At least 3 years relevant working experience in Construction or Renovation Company

- Able to start work immediately

- Good command of English and Mandarin

- 5 Working Day

Please state current and expected salary, if you are interested to be part of our dynamic team.

Responsibilities

• Identify target audiences, objectives and desired outcomes of marketing campaign
• Research and develop marketing strategy, and evaluate success strategy
• Develop content of marketing campaigns
• Create Point-of-Sale Materials to support sales team
• Direct creative content, campaigns concept and copywriting
• Drive paid content partnerships with local media outlet
• Conceptualising and Management of Web
• Able to shoot photos/videos for social media
• Stay up-to-date on current marketing trends
• Manage and allocate budget correctly

About Our Client:

Our client is a well-established, one-stop service provider specializing in accounting, audit, corporate secretarial, and tax services. Located in the heart of Singapore’s business district at International Plaza, the firm is supported by a dynamic team of Chartered Accountants, International Accountants, Chartered Secretaries, and Accredited Tax Practitioners. As part of their continued growth, they are looking to hire a skilled Senior Account Executive.

Job Description:

As a Senior Account Executive, you will provide comprehensive accounting services to a diverse portfolio of clients across various industries. You will ensure the accurate and timely delivery of key financial services, including bookkeeping, GST filings, preparation of financial reports (unaudited and consolidated), and corporate tax submissions.

Key Responsibilities:

• Manage and maintain full sets of accounts for clients across multiple industries.
• Ensure accurate and timely monthly bookkeeping and financial record-keeping.
• Prepare and submit quarterly GST filings and corporate tax submissions.
• Draft unaudited financial statements and perform tax computations.
• Prepare consolidated financial reports.
• Assist in audit preparations and collaborate with the audit partner on reporting.
• Address client inquiries and foster strong, long-term relationships with clients.

Job Requirements:

• Bachelor’s degree in Accounting, Finance, or a related field.
• At least 3 years of relevant experience in an accounting or audit firm, with expertise in managing full sets of accounts.
• Proficiency in accounting software such as MYOB, QuickBooks, Xero, and Singtax.
• Strong attention to detail with the ability to manage tight deadlines.
• Excellent communication skills and a proactive client service approach.

Tourlife Consultants Private Limited (23C1476)

Leading Recruitment Firm in Singapore

Ryan Lee (Reg No: R23113084)

Job Description

Sales cum Goods Picker

- Looking for individuals with a passion for sales, dealing with titbits, snacks, chips, biscuits, sweets chocolates and many more. (Fast moving popular food products)

- Proficient in Microsoft Excel, Word, Power Point to propose quotations, reports etc.

- Able to learn and handle the wide variety of products offered by the company

- Build and maintain strong and long-lasting relationships with customers

- Able to handle physical work such as stock picking

Job Scope

Goods Picker (2.5hr)

- Assist with goods picking with provided picklist

- Able to handle moderately heavy goods

- Able to handle physical work (moving of cartons etc.)

Sales Duties

- Handle customer orders and inquiry

- Promote and recommend products to customers

- Visit customers businesses and provide quality sales service

- Able to consistently follow up with clients for orders and payments

- Able to propose quotation/reports with Microsoft word/excel

- Good foundation in product pricing and margins

- Able to meet monthly sales KPI and provide constructive market feedback

- Able to contribute marketing ideas to increase company market presence

- Lias with customers via email, text and phone call

Opening for any 3 types of salesman, type A/B/C accepted:

Type A: Public transport salesman (Transport card provided)

Type B: Motorbike transport salesman (Monthly Transport allowance provided, must own a motorbike. Class 2B/2A/2)

Type C: Company car transport salesman (Company minivan transport provided, Class 3)

Skills Required: Microsoft Excel, Word and PowerPoint

Working Hours: Mon-Fri 8am-5.20pm, Sat 8am-12pm (Alternate Sat)

Additional benefits: Phone allowance, Target incentive

Responsibilities

1. Responsible to analyse food safety and quality results and track performance against established goals and assist in periodic reporting of performance.
2. Serve as first point of contact for all customer quality inquiries, aiding in scheduling of audits, providing feedback to both simple and complicated inquiries.
3. Develop, update and implement current Food Safety Management System (BRC), HACCP and Halal Quality Management System (MUIS) in accordance to standards to ensure products produced meet relevant regulations and certification requirements.
4. Ensure production, warehouse and areas where activities affect food safety and quality comply with GMP.
5. Lead and conduct investigation of customer complaints, maintain investigation log and track investigation closure.
6. Issue CPAR to internal and suppliers for all non-conforming products including raw materials, work-in-progress and finished products.
7. Conduct annual mock recall, traceability and mass balance exercise.
8. Support and assist external audits and inspection including 3rd Party, Customer and Regulatory audits and inspections.
9. Develop and conduct appropriate training in all aspects of food quality and safety to ensure compliance to established systems.
10. Responsible for the application of Export Health Certificate and Phytosanitary Certificate.
11. Provide technical advice and support to sales, shipping, maintenance and production department.
12. Responsible to issue and complete customer inquiries, questionnaires, COA, product specifications and declarations.

Requirements

1. Minimum Diploma in Food Science or equivalent.
2. QC in Food is Preferred
3. Ideally, candidate should have 1-2 years' experience in the food industry to have shorter learning curve.
4. Basic Computer Knowledge and proficient in Microsoft Office software
5. Able to handle English and Mandarin speaking staff and customers representatives.
6. Be able to work interpedently with a high level of initiative and resourcefulness.
7. Fast learner and able to work under pressure.
8. Good communication and interpersonal skills.
9. Good understanding of Food Safety Management System.
10. Singaporeans only.

Oishi Manufacturing Pte Ltd is Singapore's leading ice cream & gelato, soft serve, waffle and lava cake whole sale manufacturer since 2003. We operate from our 18,000 sqft premises in Sembawang and sell locally and overseas. (www.oishi.com.sg)

Job Overview

We are looking for a friendly and detail-oriented Customer Service Assistant to join our sales team. The ideal candidate will provide excellent support to customers by addressing inquiries, resolving issues, and ensuring smooth order processing. This role requires strong communication skills, problem-solving abilities, and knowledge of the food industry.

Key Responsibilities

1. Customer Support:Handle customer inquiries via phone, email, and in-person visits, ensuring a prompt and professional response.
   Resolve customer complaints and escalate issues to the manager when necessary.
   Provide product information, including pricing, availability, and delivery timelines.
   
2. Order Management:Process customer orders accurately and ensure timely order fulfillment.
   Coordinate with the warehouse and logistics teams to track orders and deliveries.
   Manage order amendments, cancellations, and returns in line with company policies.
   
3. Account Management:Build and maintain strong relationships with key customers.
   Assist with customer account setup and updates, ensuring accurate records in the CRM system.
   Follow up on outstanding payments and ensure timely collection.
   
4. Coordination with Teams:Collaborate with the sales team to support customer retention and acquisition efforts.
   Work closely with the quality assurance and warehouse teams to address product or delivery concerns.
   
5. Administrative Support:Maintain accurate and organized records of customer interactions, orders, and issues.
   Prepare and submit daily, weekly, and monthly reports on customer service activities.
   Assist with general office tasks, such as filing and data entry.
   

Qualifications and Skills

• High school diploma or equivalent; additional education in Business, Customer Service, or related fields is a plus.
• Proven experience in a customer service role, preferably in the food wholesale or related industry.
• Strong communication and interpersonal skills.
• Proficiency in using office software (e.g., Microsoft Office Suite) and CRM tools.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• Basic knowledge of food safety and handling practices is an advantage.

What We Offer

• Competitive salary and benefits.
• Opportunities for growth and career advancement.
• A collaborative and supportive work environment.

If you are passionate about customer service and eager to contribute to a thriving business, we encourage you to apply!

Job Description:

• Prepare proposal, and paperwork, such as quotation, sales order / purchase orders, and others
• Provide administrative support on sales related tasks, including system maintenance
• Assist in customer service (work with customers directly when necessary)
• Work with Procurement Team to obtain the best price and terms to close sales
• Coordinate with other stakeholders to ensure alignment of expectations and project completion within schedule.
• Monitor and report on project progress, performance and issues, and taking corrective actions as needed.
• Arrangement of delivery including DDP/Sample to customer.
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Source & handle local orders and also orders that we do not have local office
• Provide artwork brief from sales to design team, follow up on artwork status
• Monitor and track sales orders from initiation to fulfilment, ensuring orders are processed promptly and accurately.

Requirements:

• Candidates should be willing to advance to a sales executive role if found suitable
• 1-2 years in Administrative Sales Support background
• Team Player and Detail Oriented
• Able to liaise with counterparts from China
• Able to prioritize and organize task
• Well versed in Microsoft Excel
• Diploma and above