The role
As a member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services. You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.
The candidate must have a reasonable knowledge of Singapore Credit Services products and solutions. You are required to collaborate and work effectively with internal cross functional teams (eg. sales/ technical / customer service) and external parties including data suppliers/vendors.
The candidate must be efficient, accurate and timely and have the relevant experience in Operations. The candidate must be passionate about delivering quality service, initiating process improvements to drive operational efficiency and customer satisfaction.
The ideal candidate must have worked in MNC / financial institution and has demonstrated skill in being able to overcome the complexities of working in a challenging environment.
Key Responsibilities
• Achieve or exceed operational efficiency targets and objectives (eg. Utilization% etc)
• Deliver on service-level-agreement (SLA) commitments made to customers on delivery turnaround time and quality of delivery.
• Ensure accurate and timely order placement support activities with data suppliers/vendors, to ensure timely fulfilment of customer’s business information orders, including but not limited to business/company, credit report, financial, litigation, and property related information.
• Ensure accurate & timely maintenance of information databases – via different data sources (including newspapers, portals, system integrations, etc)
• Work independently to monitor auto-buy/ integration programs, perform exception handling which may include manual buys & data updates, system re-initialization/verifications, liaison with internal technical team to fix integration problems.
• Provide regular feedback to manager on system/ process related issues that impact our speed and quality of delivery to our customers.
• Initiate process improvement/suggestions automation or formulate solutions to problems and collaborate across internal functional teams (technical/ sales/ customer service), and internal technical team to drive system enhancements, where necessary.
• Provide support in system related enhancements to improve process/speed or quality of delivery, User Acceptance Test or Business Continuity Plan which may take place during non-operation hours/days.
• Handle back-up operational activities/duties of other operation functions, where necessary.
• Prepare and distribute daily/weekly/monthly reports
• Assume any report or task assigned that are relevant to operations.

Responsibilities

• Collaborate closely with senior management to assess and enhance company-wide people practices.
• Develop comprehensive strategies spanning talent acquisition, development, organizational culture, and performance management.
• Innovate by designing new people systems, programs, and practices to align with the company's strategic growth, while also reviewing and enhancing existing policies and processes.
• Engage with business leaders to identify key issues and implement customized solutions hands-on.
• Utilize people analytics to inform management decision-making.
• Stay informed on industry benchmarks and best practices in people strategy, operations, and organizational development through ongoing research.

Requirements:

• Minimum Bachelor Degree in Business Studies or any relevant course
• Minimum 3 years of relevant experience
• Experienced in crafting methodologies and frameworks for analyzing complex people-related issues, leading to actionable recommendations.
• Demonstrated capabilities in strategic and critical thinking, adept analysis, effective communication, and skilled stakeholder management.
• Proven track record in successfully managing intricate and scalable HR projects.
• Possessing a self-starting, resourceful, and flexible approach, with an independent mindset, capable of thriving in a fast-paced and dynamic environment.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

• Oversee administrative tasks such as appointment scheduling;
• Support TCM Physician by assisting with the maintenance of accurate documentation;
• General housekeeping of the clinic including tidying of reception area, consultation and treatment rooms;
• Have knowledge of pain management can be a significant advantage;
• Must be able to commit on Weekends and Public Holidays.

GetGo is Singapore’s largest and fastest-growing carsharing platform that enables everyone with the freedom to drive without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

As a member of the Customer and Service Excellence team, you will be the bridge between the GetGo community and various business functions such as Operations, Marketing, Enforcement, Tech, and Customer Service. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Provide excellent customer service to GetGo’s customers
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• Share clear and accurate information when attending and responding to queries on GetGo’s official communication channels, including but not exclusive to live chat and emails
• Resolve customer enquiries and disputes efficiently, and escalate issues promptly when required
• Conduct customer experience audits with customers
• Encourage and influence an excellent service mindset in the CX team and affirm positive behaviour
• Support Team Lead in the running of day-to-day operations

Who We Are Looking For

• Passionate team member who loves to serve
• Minimum three (3) years experience as a Customer Support Specialist or similar CS role, preferably with live chat support background
• Experience using help desk software such as Intercom and/or Zendesk is preferred
• Proficient in using Microsoft Office applications such as Excel, PowerPoint, Word
• Excellent verbal and written communication skills is a must
• Comfortable working on weekends

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Get it going!
• Stay curious and humble
• Drive innovation & improvement
• Keep it simple
• Empathise deeply
• Collaborate for success
• Enjoy the ride

• Perm with VB
• With 3-5 years of marketing experience in developing marketing plans for events such as trade shows, conferences, etc.
• Proficient in graphic design software skills will be an added advantage
• Strong presentation skills

Job Responsibilities

• Develop and execute B2B marketing plans that may include participation in industry conferences and events, trade shows and webinars
• Work with cross-functional team on preparation of effective marketing collaterals for online, offline and trade events
• Create compelling sales promotion material and content, including but not limited to, outdoor and indoor advertising, video, catalogue, etc.
• Work collaboratively with external design agencies to execute designs and creative contents
• Provide support and work closely with the sales teams to set the marketing strategy including branding, lead generation and competitor analysis
• Perform ongoing tracking and reporting on B2B marketing initiatives
• Organize networking events to maintain B2B partners relationship
• Assist in any other activities when required
• Perform any duties as assigned by supervisor

• Degree in Business, majoring in Marketing
• At least 3 - 5 years’ experience in Marketing or similar role will be considered favorably
• Self-starter mentality with the ability to manage multiple projects in a fast-paced working environment
• High level of attention to detail including proven ability to manage multiple, competing priorities simultaneously
• Excellent interpersonal and communication skills, adept at building relationships with different stakeholders
• Observant and analytical with experience in analyzing and interpreting data
• Graphic design software skills or equivalent will be considered favorably

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• Variable bonus

Responsiblities:

This position will be assisting to lead and manage the leasing team to maximise occupancy for the industrial properties within the company.

Job Responsibilities

• Formulating and implementing strategies to maximise rental and occupancy of the properties within the Company’s industrial portfolio.
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Managing tenancy related issues, compiling occupancy and rental reports and other related lease management functions including but not limited to budgeting.
• Carrying out substantive business development work to secure new tenancies prospects; identify market segments and provide lease management support.
• Support Manager in preparing annual rental budget, rental forecast as well as monthly management reporting.

Job Requirements 

• Bachelor of Science in Real Estate, Property Management, Estate Management, Business, Marketing.
• 5 years of relevant experiences in marketing and leasing.
• Sound understanding of the real estate industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

The candidate will work closely with clinical investigators and senior faculty in high value health economic research endeavors and perform a variety of functions, such as:

• Conduct econometric and statistical analyses,
• Build economic models to support health technology assessments,
• Assist in survey development and analysis, and
• Manage behavioral economics trials.
• The candidate will also lead or assist in Preparation of manuscripts, grant applications, and intermediary outputs in support of the above projects.

Job Requirements

• PhD or equivalent in economics, health services research, health policy or a related field.
• Demonstrated ability to conduct econometric analyses and/or build models for health technology assessments.
• Well-developed interpersonal skills and an ability to interact with a wide range of people, including clinicians and other health care professionals.

We regret that only shortlisted candidates will be notified

• Develop, outline, and effectively communicate Aftersales strategies, policies, and procedures to stakeholders.

• Ensure consistent implementation by monitoring operations and analyzing data for strategic planning.
• Analyze Aftersales reports and performance metrics, collaborating with operations for improvement plans.
• Design programs to meet business objectives like parts purchase targets and customer retention rates.
• Stay updated on industry trends by engaging with automobile bodies, competitors, and market feedback.
• Foster strong relationships subcontractors, and suppliers for seamless operations and necessary support.
• Prepare ad-hoc reports for internal and external stakeholders as needed.

• Minimum requirement of a Diploma in relevant fields or equivalent, coupled with a minimum of 3 years of relevant work experience.
• Prior experience in the automotive industry, demonstrating a good comprehension of Aftersales operations.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Salary up to $5,800 with attractive bonus
• Working location at central
• Experience in aftersale operation in automotive industry

Job Description

The Assistant Teacher will assist the Child Care Teacher and the Principal in the execution of professional duties and responsibilities.

• Working alongside Child Care Teacher, provide appropriate learning experiences for children within an inquiry, play-based context
• Assist the Child Care Teacher in documenting the children’s learning through contributions via newsletters, portfolios etc.
• Create a clean, warm and nurturing environment for children
• Build and maintain close partnership with parent

Qualifications

• Possess Certificate/ HCIC/ACEY/Diploma in Early Childhood. Minimum Fundamental or ACEY cert.
• Good communication and interpersonal skills
• Able to work well independently as well as within a team

Benefits

• Annual Bonus
• Performance Bonuses
• Health Benefits
• Good training
• Free Lunch
• Nearness to MRT (10mins walk to Clementi MRT)

Kindly email [email protected].

Location: Clementi

Job Description:

• Assist in overseeing and guiding country finance teams within the region on month-end closing, accuracy of system data and any accounting related matters.
• Coordinate and direct the preparation of annual budget and periodic forecast exercises.
• Manage and oversee the cash flow forecasts and projections to effectively manage cash balances.
• Assist in developing financial policies and procedures in compliance with group-level requirements and local GAAP.
• Assist in leading crucial projects such as revenue recognition, process improvement, system implementation and other group level initiatives while managing stakeholders from diverse backgrounds.
• Seek excellence and continuous improvement through reviewing current business models, identify potential finance and tax risks and proposing feasible solutions to the management.
• Assist business through providing data, insights and analytics to support the team in making the right data driven decisions.

Job Requirements:

• Bachelor’s degree in Finance, Accounting or a related discipline.
• Over 6 years of relevant working experience.
• Big 4 accounting firm experience is required.
• Willingness to work with Latin American business which entails working in LATAM time zone and/or travel to Brazil.
• Strong team player with experience in leading, developing and growing teams.
• Passionate in the finance space and loves to challenge the status quo.
• Enjoys working in a fast-paced and demanding environment while delivering desired results.
• Excellent interpersonal and communication skills to engage and influence stakeholders from diverse backgrounds.
• Strong logical and analytical thinking skills with attention to detail and accuracy.
• Proficient in Microsoft Excel.
• Experience with voluminous data management, statistics and research methodology will be a plus.

The Assistant Food and Beverage Sales Manager is responsible for working to achieve the strategic goals of the hotel, specifically in Food and Beverage outlets sales. Sales segments can be sub-categorized into corporate, social events, weddings, conference services and tours / wholesale. This position is also responsible to follow through on all matters pertaining to F&B events and functions in the hotel as well as the servicing of conference groups.

Primary Responsibilities

Achieves Both Individual and Team Revenue and Profit Goals as Per Budget and Forecast

• Achieves sales objectives and measureable goals set by management in terms of revenue as well as other financial KPIs based on budget.
• Proactive development of new businesses for key accounts and special events, working closely with the room sales and event sales team.
• Establishes close working relationships with existing guests.
• Understands the needs of the ever-changing market.
• Strong conversion in corporate / wedding enquiries.
• Presents hotel’s products and offerings to guest.
• Efficient negotiation and upselling to maximize revenue.
• Ability to innovate with the hotel offerings and creative selling for both outlets and banquet venues.

Focuses on Meeting Planner and Guest Experience

• Ensures the accuracy of bookings, event requirement and restaurant event order at all times.
• Familiarises with the house system. (Opera, Social Tables, Resdiary)
• Timeliness in responding to enquiries from various platforms.
• Uses a Heartist® approach – make the guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Focuses on the client experience and is present pre and post events.

Delivery of a Successful Event

• Effective communication among colleagues (inter departments) in a timely manner.
• Evaluates guest satisfaction and encourages continuous work improvement.
• Maintains a good working relationship with external suppliers.

Contributing to the Hotel Goal

• Cross selling of hotel guest rooms, spas, florist and any revenue generating sources to support the hotel’s achievement of its overall revenue goal.
• Active participation in departmental meetings and trainings.
• Identifies and proposes improvement on quality of Events and F&B experiences where necessary.
• Contributes to the hotel’s CSR efforts by supporting the Planet 21 program.
• Upholds the Accor Values in the work nature, increasing stakeholders’ interest.

• Establish client’s requirements and undertake feasibility studies
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects
• Interpret engineering drawings and specifications to calculate project costs
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization
• Measure and take off quantities for architectural and structural work elements Administer pre and post contract and consultancy work
• Assess variation orders, prepare interim valuations, cost plans and budget studies
• Compile contract documents for execution Understand and adhere to the statutory building regulations
• Undertake cost analysis for repair and maintenance of project work Allocate work to subcontractors
• Analyze outcomes and write detailed progress reports Maintain awareness of different building contracts in current use
• Valuing completed work and arrange payments
• Provide advice on contractual claims

In this role, you will be responsible for the creation of new SAP business targeting CFOs, Controllers, FP&A managers and other finance executives of companies who deploy an SAP ERP. The ideal candidate will be a sales superstar known for consistently beating quota and contributing knowledge and expertise to the sales team.  The appropriate candidate will be a success driven self-starter, skilled at managing the entire sales cycle from prospecting to preparing, facilitating and delivering online and onsite sales presentations, contract negotiations and closing the sale.  This individual will also possess strong relationship building and territory/account management skills.

In this role, you will:

• Develop and maintain strong contacts, and networks both within and outside of the Company
• Manage entire sales cycle from identification through to close, including: presentation, request for proposal responses, contract negotiations and transition to other departments for future servicing as either a software or outsourcing client
• Understand and articulate feedback on market conditions, new opportunities, product penetration strategies and successes
• Work closely with partners to drive successful sales and customer outcomes.
• Oversee, maintain and update sales forecast and CRM system
• Be available to travel up to 25% of the time

Main Responsibilities

As an Administration & Business Support Executive, you are key in creating a welcoming experience to employees and guests alike starting from the reception. Your role centres around the day-to-day operations of the office, ensuring the office runs smoothly, facility and supply wise. This role requires strong communication skills to manage and liaise with our third-party service providers (cleaning staffs) and vendors for optimal service. This role includes supporting on other administrative activities such as coordination and support of internal visitors from other LDC offices, company events and business travel documents. You are a primary contact point for business travel, to employees and our business travel providers. This role requires occasional Executive support for Senior Management. 

• Reception - Receive internal and external guests while ensuring a pleasant reception experience and area
• Manage office pantries and key 3rd Party service providers (Cleaning Staff)
• Monitor office inventory and vendor contracts (service and maintenance) and ensure office is fully equipped to support day-to-day operations
• Liaise and manage external vendors for optimal office maintenance servicing for pantry facilities and appliances, landscaping, and overall office cleanliness
• Primary contact for business travel and manage relationships with hotels and support in procurement of corporate contracts
• Support internal visitors to Singapore Office including hotel bookings, visa/invitation letters and general logistics
• Keep track of joiners and leavers and manage administration on/offboarding and profile creation/deletion
• Coordinate and support office events and arrangements such as travel logistics and restaurant/venue booking and liaison
• Coordinate with HR and manage company merchandise
• Manage vendor invoices from processing to tracking
• Provide support to Senior Executives such as arrangement of travel and hotel bookings and business claims as required

Experience

• 3-5 years’ working experience in Secretarial / Administration / Cabin Crew background in a fast-paced MNC environment

Other skills (Computer Skills, etc)

• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Highly effective communication skills to work with internal/external stakeholders in a fast-paced, multicultural and diverse setting
• Systematic, sharp and efficient
• Meticulous with keen eye for detail
• Proactive, confident and mature approach
• Able to juggle multiple priorities and concurrent tasks
• Willingness to learn with positive attitude
• Team-player

Languages:

• Proficiency in English and Mandarin to work with internal/external stakeholders who converse only in English, and with Chinese counterparts who converse only in Mandarin.

Academics

•  Minimum Diploma relevant to office administration/secretarial support