Job requirements:

The Executive Assistant is responsible for providing comprehensive support to the Executive Director, operations team and managing the organization’s office operations.

This dynamic position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality.

• Handle all aspects of travel arrangements, including booking flights, hotels, airport transfers, and preparing detailed itineraries.
• Proactively manage schedules and coordinate meetings.
• Prepare and process expense claims and provide general support with accounts.
• Handle day-to-day administrative tasks including (but not limited to) liaising with external vendors and service providers to ensure smooth operations and timely delivery of services.
• General office operations including maintaining office supplies.

Skills and Specifications

• Experience: Minimum 2-3 years of relevant experience as an Executive Assistant or in a similar administrative role.
• Familiarity with finance or operations within a corporate environment is a bonus.
• Ability to adapt to a fast-paced, dynamic work environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with task management tools (e.g., Asana) is a plus.
• Good command of spoken and written English.
• Strong organisational, communication and interpersonal skills.
• Only Singaporeans will be considered.

This position requires a candidate who is detail-oriented, highly organized, and capable of managing competing priorities effectively.

Our working hours are from 8.30am to 6pm, Mondays to Fridays.

Recruiters will not be entertained.

Interested applicants may apply on here or contact Ms. Charlene Tan at [email protected].

· Managing the diary, business schedules & calendar, including arranging meeting, conference calls & booking appointments

· Scheduling & Coordinating meetings both internally & externally including logistics, hotel requirements, preparation of meeting material etc

· Arranging and coordinating conference calls

. Research of profiles using Google, Linkedin etc.

· Travel: Organising domestic and International travel arrangements including booking flights and accommodation as well as preparing agenda’s if necessary.

· Arranging for Visa for the Senior Team

· Preparation of overseas travel itineraries – flights, hotel, transfers, visas

· Process expense claims

· Handling confidential documents

· Handling internal and external queries and coordinating responses/information from across the team

· Maintain a database of all contacts and cards

· Creating & maintaining filing system for personal & confidential files of the CEO

· Receiving visitors, arranging conference calls, and scheduling meetings

· Assisting Clients with hotel and car booking as needed

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Provide efficient service to customers through polite and helpful handling of enquiries.
• Participate in the department's process of developing new and existing sales opportunities to meet growth targets.
• Quote for and accept new business, confirm endorsements, offer renewals and effect cancellations, in accordance with the Company's Risk Management and Reinsurance guidelines
• Ensure that all pertinent information is available for the production of policy documentation; such as new business, endorsements, renewals, etc.
• Liaise with Reinsurance staff as required, to ensure reinsurance protection of the Company's risks.
• Follow up on outstanding cover notes, expiries, declarations and other matters as required.
• Involve in the supervision and appraisal of the work of clerical staff
• Undertake credit control ensuring the standard for debtor days are strictly adhered to
• Co-ordinate work processes within the department for maximum efficiency and effectiveness
• Participate in despatch and filing duties
• Undertake any other duties as may be assigned

• GCE ‘O' level preferably with professional insurance qualification
• Minimum Certificate in General Insurance

• Operational experience in general insurance environment
• Marketing skills
• Knowledge in underwriting, reinsurance and risk management
• Good communications/ negotiation skills

The HR Assistant / HR Executive under the workpass and operations team will play an active role in handling foreign work pass application for candidates under the organisation such as the submission, renewal or cancellation of workpass. In addition, he/she will also support other ad-hoc HR operational duties relating to employee engagement events, onboarding and other ad-hoc duties.

RESPONSIBILITIES

Foreign Work Pass Application

• Submission of work pass applications for candidates including supplementary passes and Letter of Consent/Certification
• Renewal of work pass/permit applications for candidates
• Cancellation of work pass/permit applications, supplementary passes and Letter Of Consent/Certification applications for candidates
• Issuance of work and supplementary passes online
• Preparation of appeal letters, other request letters with the MOM for candidates
• Preparation of MOM Monthly Giro report for submission to Finance
• Preparation of Active work pass headcount list for submission to Finance monthly
• Preparation of levy bill and levy adjustment for submission to Finance monthly
• Preparation of renewal list monthly and liaise with business leads on follow up actions
• ·Keep track of MOM card return list and send out to Ops team weekly
• Preparation of residency forms

Onboarding Briefing for New Hires

• Prepare new hire welcome pack
• Conduct briefing on new hires’ first day
• Assist with work pass issuance for foreign new hires

Other HR Administration & Events Management

• Assist in the planning and roll-out of employee engagement events (including set up of office decoration)
• Taking minutes during meetings, liaising with vendors on the event arrangement
• Coordinate with respective business units on participation headcount for events
• Prepare event messages for dissemination during company-wide events

REQUIREMENTS

• Min Diploma in Business/ Human Resource Management
• 1 - 2 years of HR related experience (Preferably in the recruitment industry)
• Able to multi-task and work within tight deadlines
• Excellent communication skills in English
• Strong interpersonal skills and able to interact with staff at all levels
• High degree of initiative and integrity
• Able to work independently with minimum supervision
• Good coordination & follow up skills
• Good planning and prioritization skills
• Ability to negotiate and solve problems to manage tough situations
• Proficient in MS Word, Excel & PowerPoint

If you feel that your profile is suitable for this position, please click on ‘APPLY NOW’ to submit your application. Kindly provide details of your availability and expected salary in your resume. All information will be kept strictly confidential and shortlisted candidates will be contacted.

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EA License No. 01C4394 • EA Registration No. R22104858 (Nur Zahirah Binti Yoonus)

Local Firm, 5 Days, Permanent Position, Office Hours.

Job Descriptions :

- Handle all incoming and outgoing mails and courier packages

- Provide administrative support to directors, audit, accounts and corporate secretary departments

- Print audited and unaudited financial statements and tax documents and co-ordinate for the signing of the financial statements and tax documents and follow through till completion

- Handle confidential information and update of company client listing

- Prepare resignation letters, professional clearance letters, appointment letters and consent to act

- Update monthly currency rates and extraction of membership for clubs

- Prepare invoices and credit notes

- Monitor outstanding accounts receivables and liaise with clients for the settlement of overdue accounts

- Record the bank receipts for internal companies and do monthly bank receipts reconciliation

- Co-late all the invoices on monthly basis and key into UBS accounting system

- Handle petty cash claims

- Attend to all incoming calls and enquires and walk-in clients and guests

- Purchase and replenish of office refreshments, pantry items and office stationeries

- Maintain the operation of photocopier and order of printing supplies

- Reconcile and allocate of courier expenses on monthly basis

- Any other ad-hoc duties assigned

Interested applicants, please email us your resume, stating your availability, current/expected salary, and reasons for leaving each job to [email protected]. We regret that only shortlisted candidates will be notified.

• To attend / acknowledge mails received from various clients and brokers and ensure response given within a reasonable time
• To liaise with the underwriting departments and the claim departments in context of the various request received from clients / brokers
• To generate the Statement of Accounts (SOAs) from the system, reconcile them regularly and exchange with the clients and brokers
• To liaise with the payment department for timely payments to the clients / brokers
• To keep chasing brokers / clients for company’s dues and ensure timely realization of outstanding premium
• Reporting to the underwriting department for long outstanding cases
• Perform reconciliation of the SOAs in a timely manner
• Resolve unallocated receipts and liaise with the internal and external stakeholders
• Submission of credit control report
• Debtors ageing status reviewing
• Any other duties assigned by Head of Department (HOD)

Requirement

• Candidate must possess at least Diploma in Accounting/Finance/Banking or equivalent.
• Candidate who can cope with high volume of transactions.
• Candidate who is available within short notice
• Proficient in Microsoft Office
• Meticulous, have an eye on detail, flexible
• Singapore Citizen and Permanent Residents only

Are you a detail-oriented individual looking to kickstart or grow your career in accounting and payroll? We’re searching for an Accounts Executive/Assistant to join our dynamic and supportive team at EPS Group!

✨ Supportive Environment: Be part of a close-knit team that values collaboration.

✨ 5 days work week @ Town area

✨ Applicants without payroll experience are welcome to apply! Training will be provided

Key Scope:

• Administer payroll accurately and promptly through the payroll system
• Manage and submit statutory requirements such as tax clearance IR21, NS make-up claims, FWL waiver, etc
• Maintain and post payroll entries into the accounting software
• Monitor staff attendance, manage timesheets, oversee leave administration and claims processing
• Assist in maintaining financial records, preparing GST returns, processing payments, and performing bank reconciliation
• Support statutory audits
• Prepare and submit surveys required by MOM
• Perform administrative tasks and other ad-hoc duties as assigned from time to time

Key Requirements:

• 1 to 2 years of relevant experience in Accounts
• Positive attitude and willing to learn payroll and HR Admin function
• Attention to detail and precision in handling financial records

HOW TO APPLY:

Interested applicants, please submit your updated resume in MS Word/PDF format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.
We regret that only shortlisted candidates will be notified.

AiLin Lee | EA Registration No: R1104629

The position assists the Executive Steward to manage the team, to be responsible for maintaining the cleanliness and quality of all F&B and Kitchen equipment and all pantry and kitchen area, so that all guests will have a safe and wonderful dining experience, ensures that kitchen hygiene and safety standards are meet, through active supervision of the Steward Supervisor, Steward Attendant and Night Kitchen Cleaner. The Assistant Executive Steward must have the perseverance to lead the team to achieve high standards within the work area and to work closely with the Executive Steward so as to lead the team towards the same direction.

Primary Responsibilities  

Manages the Daily Stewarding Operation: Cleanliness and Quality of F&B and Kitchen Operation Equipment

• Conducts briefing and makes deployment to Stewarding colleague daily.
• Makes daily round to check for cleanliness and quality of all operation equipment and kitchen equipment.    
• Takes ownership of all operation equipment, kitchen equipment and hotel property.
• Operation checks, to ensure work flow and system are in order and hygiene standards meet expectation.
• Always communicates with F&B and Culinary team and fellow colleagues to find out about the work flow system and makes improvement with the collaboration system if required.
• Manages team with efficiency of work in the washing of dishes and kitchen equipment.
• Works closely with both the F&B and Culinary teams so as to build a strong collaboration between various team.
• Oversees that timeliness of dish cleaning, returning dish for reuse during high business turnover. 
• Oversees that all washed equipment are clean and sanitised.
• Oversees proper handling of all operation equipment so as to avoid or minimise breakage.
• Ensures adequate supply of operating equipment in F&B outlet through coordination with all F&B outlet managers, through order, delivery, and by monitoring lost through breakage or missing.

Manages the Cleanliness and Safety of all Pantry and Kitchen

• Checks all kitchen equipment for cleanliness, manages the Night Cleaning Contactor to follow up on any unclean area and equipment, and conducts kitchen inspection twice a week. 
• Manages the team to check on functional operation of each Dish Wash Machine, co-ordinate and follows up with Engineering and chemical technician for any faulty issues.
• Manages the garbage collection schedule and also ensures that the recycle program is conducted as per established. 
• Oversees that the kitchen floor is clean and dry at all times, looks out for any potential safety hazard issue and tries to eliminate it immediately.
• Oversees the sanitation of all operation equipment are done as per kitchen’s hygiene standards requirement.
• Oversees that the work procedure in the kitchen are carry out as per HACCP’s requirement and the safety aspect is in line with WSH. 
• Oversees that all HACCP check-list and documentation are updated on a daily basis.
• Leads all the kitchen walk through (WSH / Hygiene / Pest-Control) and rectifies all findings immediately.

Management and Leadership of the Stewarding Team

• Makes routine rounds within the kitchen area during meal periods.
• Supports the Stewarding team to be consistent in service, uses a collaborative, enabling leadership style and to have regular team meetings.
• Drives constant service and system improvement and to be entrepreneurial.
• Strong leadership and interpersonal skill.
• Must be able to lead the team confidently at all times and always practice to lead by example. 
• Manages the provision of operation supplies, cleaning equipment, and chemical, monitor and control the amount of usage.  
• Induction and training of Steward Attendant and Supervisor in technical skill and process as outlined in the Keys to Success manuals.
• Must oversees the team member grooming and personal hygiene practice to meet with hotel requirements.  
• Assists the Executive Steward to control all expenditure and cost within the budget (OT / CL / Supply). 
• Manages the team to adhere with the Hotel recycle program.
• Competency in the yearly internal and external hygiene audit. 
• Manages and oversees the operation equipment storeroom / chemical storeroom / cleaning supply storeroom.
• Creates a Friendly and Heartist® working environment within the team.

Involvement in Wider Job Function Relationships

• To be active in learning so as to enhance personal skill and industry knowledge.
• Follows Hotel and Departmental guideline to lead the team and constantly getting feedback from team member and other colleague. 
• Understands emergency procedure, health and safety requirement.
• Maintains collaborative working relationship with colleague and supervisor/manager
• Participates in departmental leadership activity as a member of the team and continually conducts training for the team member.
• Develops own knowledge and skill as a contributing member of the Stewarding team.
• Ensures that safe work practice is followed including emergency procedure.
• Must be certified with Occupational First Aid Course.
• Must be able to accomplish within the timeline with any assignment given by the Executive Steward and Management.
• Oversees the pest-management in the pantry and kitchen area.
• Attends the weekly Catering Meeting, gathers surficial information, co-ordinates and leads the Stewarding team to accomplish the event with high professionalism in supporting the Banquet Service Team and Banquet Culinary Team for the success of all events.

Job Description:-

• Training will be provided for the below Tasks & responsibilities
• To take full responsibilities of accounting activities of Companies within the Group;
• To manage statutory company administration responsibilities;
• To perform daily bank entries and reconciliations - include verifying loan interest and trade financing interest charged by banks.
• To prepare sales reporting and input sales data into MYOB.
• Daily incoming funds reporting for different bank accounts
• To ensure accurate and timely preparation of yearly statutory financial statements and year end company audit;
• To ensure accurate and timely submission of monthly management reports;
• To process payments and update daily in-coming fund reporting to the management.
• Daily monitoring and accurate reporting on account receivables and payables;
• To handle quarterly GST declaration submission.
• To handle petty cash
• Reporting and accounting as per regulatory and legal compliance/ requirement including taxation, dividends, annual report and accounts;
• Liaison with authorities, bankers, internal and external auditor/ tax agent;
• Verify all outgoing payments prepared by the assistant
• Month end closing - intercompany balance reconciliations, accruals, fixed assets/ prepayment schedules, loan schedules across different banks, FX Revaluations
• Ad hoc reporting required by management Requirements

Qualifications & experience

• Fresh graduate / Post graduate/For Account Assistant internship without experience. (Entry Level)
• Position is open to Singapore Citizen and Permanent residents only due to limited foreign Permit quota by MOM .
• Desk bound work and long hours if required
• Good written and spoken English and Mandarin
• Proficient in MS Office applications.

ESL offers a unique opportunity to build and develop our Trade function. We are a regionally focused agile shipping line with ambitions to be the best carrier in our chosen markets. We offer a dynamic environment with an ability to make an impact – you will have line of sight between your day-to-day work and the USD impact to the organization. We are building a diverse team across nationalities, gender and experience and will empower this team to grow our business to be the best-in-class regional carrier.

ESL Group seeks a motivated and proactive team player to join our organization as the Trade Executive.

This key role will manage pricing strategies to maximize revenue and profitability, playing a crucial part in optimizing pricing strategies, and aligning them with the company's business objectives. The ideal candidate will have a basic shipping knowledge and the ability to work independently while also collaborating with others.

Job Responsibilities

• Establish pricing strategies to maximize lifting, revenue, and profitability.
• Understand the pricing process holistically across various stakeholders and the impact of various prices
• Analyze market trends and competitive landscape to determine optimal pricing to achieve business goals.
• Work with overseas agents and manage the daily pricing activities and resolve any operational issues from a commercial perspective.
• Monitor service performance and analyze vessel profile to improve cargo mix for optimal results.
• Support feasibility service studies, and actively participate in business development initiatives.
• Maintain pricing data and ensure accuracy in pricing systems.
• Gather market information about industry trends, regulations, and best practices related to pricing.
• Perform other ad-hoc duties and projects as assigned by management.

Requirements

• Bachelor's degree in a relevant field, such as Maritime, Business, Logistics, supply chain management, or a related field.
• A minimum of 2-3 years of progressive experience in shipping, freight forwarding, or logistics industry.
• Strong analytical skills and ability to interpret data to make pricing decisions.
• Good market knowledge and strong communication skills to interact with internal and external stakeholders.
• Motivated and pro-active team player, ability to work independently and collaborate with other departments.
• Proficiency in MS Excel and other pricing software/tools.

The position is responsible for assisting the Director of Housekeeping in the overall management and strategy enactment of the Housekeeping Department. The focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry.

Primary Responsibilities

Manages The Day To Day Housekeeping Operation Of Rooms, Public Areas And Laundry.

• Oversees the daily operation of rooms cleaning as well as turndown operation from room assignment to assignment handover.
• Directly supervises the Houseman team and is responsible for their daily assignment of tasks and projects.
• Oversees the daily operation of public areas with focus on daily task assignments and preventive maintenance plans.
• Oversees the daily operation of laundry ensuring uniforms as well as linen sorting out, delivery and returns are executed in a timely and effective manner.
• Acts as DOHK during his/her extended absences as tasked by him/her or by EAM Rooms.
• Identifies and communicates daily to the Executive Housekeeper of any operational, product or guest related concerns, presents suggestions and solutions that impact guests, expenses and productivity.
• Helps maintain departmental standards related to impeccable cleanliness and       personalised service to residents and guests in all areas impacted by Housekeeping.
• Ensures maximum efficiency and consistency by means of ongoing, thorough inspections and audits of suites and corridors, public spaces and back of the house.
• Performs daily audits through documented checklists of all areas as assigned by DOHK following Forbes, LQA and locally implemented criteria. Performs inspections and walkthroughs along with direct reports of their respective circles of influence.
• Leads with a hands approach on supervision, constructive recommendations, clear communication and prompt follow up; enforces the hotel’s rules and regulations and departmental policies and procedures.
• Assists with interviewing, selecting and training of new colleagues. Monitors and record their progress and productivity. Ensures training hours are executed as directed by HR and DOHK.
• Handles minor performance challenges and supports DOHK with appropriate documentation and counselling for all Housekeeping colleagues.
• Finalises, approves daily and weekly rosters, staffing levels, vacation and holiday schedules in accordance with forecasted occupancy and business needs, maintains and updates attendance records.
• Completes performance evaluations for direct reports, makes recommendations for promotions, salary increases and transfers.
• Monitors ongoing verbal and written communication between shifts to ensure thorough and complete handover.
• Reviews and analyses entries in Raffles Service log book and supervises key control.
• In charge of daily ongoing and scheduled communications with associated departments through established channels regarding necessary information related to room status, group arrivals, top VIPs, special projects, out of order rooms and repair requirements.
• Works hand on hand with Royal Service Manager for a flawless handling of Lost and Found. Manages physical inventory of Lost and Found item following SOP.
• Participates in, daily and periodic departmental communication meetings and training sessions with all levels of colleagues. Assists DOHK with post minutes and keeping training records.
• Makes sure established par stocks for room linen, uniforms, guest loan items and guest supplies are on-hand and controls consumption. In control of daily, weekly, monthly inventories and reports any discrepancies to the Executive Housekeeper.
• Liaises with outside contractors pertinent to information issued by the department head, appraises the quality and reliability of their contribution and makes recommendation for or against renewal of contracts.
• Assists DOHK to prepare financial analysis, departmental reports and budgets, design worksheets, documents and master lists as directed.

Provides An Experience That Exceeds Residents’ And Guests’ Expectations

• Analyses and responds to guest feedback to ensure that guest satisfaction is exceeded. Committed to continuously improve the quality of products, services and performance of team members.
• Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.
• Gathers guests’ feedback through daily interactions with guests and shares this feedback whenever relevant in a timely manner.
• Responsible for enhancing the product and services that is presented to the guest.
• Recommends and proposes changes to the product and its services based on market research and current trends.
• Supports the DOHK in leading the Housekeeping team with a Heartist® approach.

Management And Leadership Of The Housekeeping Team

• Plans for future needs and conducts recruitment in line with company guidelines.
• Conducts training needs analysis for housekeeping colleague and ensures training programs are designed and implemented to meet these needs.
• Conducts probation and annual appraisals in line with hotel guidelines.
• Develops talent for growth management performance issue.
• Supports DOHK to Coach, counsel and discipline colleagues to enhance performance.
• Establishes a productive work schedule that is in line with local labour laws.
• Supports the Housekeeping Team to be consistent in service, use a collaborative, enabling leadership style and have regular team meetings.
• Drives constant service and system improvement.
• Executes effective and consistent one on one with direct reports with mentorship and development in mind.
• Ensures that colleagues are aware of all Fire and Evacuation procedures as well as health and safety requirements.
• Ensures effective work processes in the department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that actively support Accor’s Corporate Social Responsibility program.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Well-groomed and dressed following the property and company guidelines.
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.
• Analyses and responds to guest talent satisfaction information; gives a positive commitment to continuous improvement of product and performance.
• Performs any other duties and responsibilities that may be assigned.

Job Description:

• Handle General Insurance enquiries from clients or business partners on policy matters

• Understand the client's insurance needs and provide proper advice

• Follow up with existing clients for policy renewals

• Handle general administrative and ensure proper documentation, records and filing

• Check policy contracts, endorsements, invoices to ensure accuracy.

• Build and maintain strong relationship with insurance providers and clients

• Undertake any ad hoc duties / tasks that may be assigned.

Job Requirement:

• Certificate in General Insurance (CGI) and Health Insurance.

• Proficient in Microsoft Office.

• Able to communicate well in English and Mandarin.

• Must be motivated and has a pleasant personality.

• At least 1 year experience in Insurance sector.

• Candidate with no experience in insurance sector are welcome to apply, but candidate has to obtain CGI if employed.

The Operations Executive is responsible for the planning, organizing, and directing, managing and evaluation of the daily operations in PRISM+. He/She also works with internal and external teams to ensure daily operations such as planning, execution, and reporting of deliveries and fleet operations of the ceiling fan delivery teams or TV/Monitor/RMA delivery teams

• Supervising and managing daily operations
• Assist with day-day logistics and warehousing activities
• Evaluating and reporting on various metrics and performances
• Develop strategies for efficient workflows
• Daily and monthly reporting of deliverables and KPIs
• Inventory management and replenishment of equipment and tools

• Experience with Microsoft Office (Excel, Word, Powerpoint) and being tech savvy
• Operations and management experience
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced, team oriented environment
• Ability to multitask and manage daily operations

The incumbent is in charge of boosting the Commercial Performance and plays a crucial role in driving revenue and ensuring the hotel’s financial and business objectives are met and everything is financially sound. Here’s an outline of their scope of work:

How your day looks like:

Strategic Planning and Revenue Growth

• Develop and implement strategies to maximize revenue across all departments (rooms, food and beverage, events, etc.).
• Analyze market trends, competitor performance, and demand patterns to adjust pricing and promotions.
• Provide regular updates on sales performance, operational metrics, and financial results.
• Collaborate with the Revenue Management and Sales teams to optimize pricing, distribution, and inventory strategies.

Sales Oversight

• Work closely with the Director of Sales and Marketing to ensure effective campaigns and promotions align with the hotel’s business goals.
• Drive initiatives to attract and retain key accounts and business partnerships.
• Evaluate the success of sales and marketing efforts and recommend improvements.            

Operational Leadership

• Oversee the performance of commercial departments (e.g., Sales, Marketing, Events, and Reservations).
• Ensure alignment between operations and the overall commercial strategy of the hotel.
• Identify opportunities for operational efficiencies that enhance profitability.
• Special projects champion to elevate Guest Satisfaction and improvement of process.
• Act as the General Manager’s representative in their absence, providing strong leadership and decision-making support.         

Financial Performance Monitoring

• Monitor key performance indicators (KPIs) such as RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), GOP (Gross Operating Profit) and occupancy rates.
• Prepare and present regular financial and performance reports to senior management.
• Identify underperforming areas and create actionable plans to address them.

Customer Experience and Brand Alignment

• Ensure that commercial strategies are aligned with delivering an exceptional guest experience.
• Maintain consistency with brand standards while adapting to market-specific needs.

Team Development and Leadership

• Guide and support department heads, ensuring alignment with the hotel’s objectives.
• Mentor and develop team members to build a high-performing commercial team.
• Foster cross-department collaboration to achieve business goals.

Stakeholder and Owner Relations

• Act as a liaison between the hotel management team and stakeholders/owners to communicate performance and strategies.
• Address stakeholder feedback with actionable plans to meet expectations.

Core Skills Required:

• Strong understanding of revenue management, sales, and marketing principles.
• Analytical and strategic thinking skills.
• Excellent communication and negotiation abilities.
• Leadership and team-building capabilities.
• Ability to adapt to changing market conditions and implement innovative solutions.

This role is highly dynamic and central to a hotel’s financial success, blending operational leadership with a focus on strategic growth and guest satisfaction.

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Job Description & Requirements

Job Title: Project Coordinator

Job Responsibilities:

Minutes of meeting experience and Diploma is a must

1. Assist in the planning and coordination of project activities, including scheduling meetings, preparing agendas, PowerPoint presentation and documenting minutes.

2. Coordinate with internal and external stakeholders, to ensure timely delivery of project deliverables and resolve any issues or conflicts that may arise.

3. Monitor project progress and identify potential risks or deviations from the plan, escalating to Service Delivery Manager (SDM), Project Director (PD) any necessary requirement from customers.

4. Plan, track and monitor the tasks assigned to the managers, team leaders and members

5. Clear and open communication with customers on operations and project issues or clarifications.

6. Assist in creating of PowerPoint presentation and Excel documents.

7. Provide administrative support as needed, such as managing project-related correspondence and other ad-hoc duties.

Job Skills and Qualifications:

• Diploma or equivalent

• Proven 3 years’ experience in project coordination or project management support roles, preferably in a fast-paced environment.

• Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously and meet tight deadlines.

• Excellent communication skills, both verbal and written in English

• Exceptional interpersonal skills with the ability to effectively collaborate with cross-functional teams and external stakeholders.

• Analytical mindset with the ability to identify issues, analyse data, and propose solutions.

• Advance skill sets in Excel and PowerPoint

• Adaptability and flexibility to navigate changing project requirements and priorities.

• Experience in Government IT projects is a plus.

The ideal candidate will possess good interpersonal and communication skills. They should maintain a high level of professionalism and confidentiality, strong team player and able to work independently with minimum supervision, meticulous, detailed and deadline oriented.

Responsibilities

• Oversee and manage multiple corporate secretarial clients’ portfolios including public listed companies.
• Handle full spectrum of corporate secretarial duties including company incorporations, preparation of directors’/ shareholders’ resolutions, opening bank accounts and change of signatories, etc.
• Prepare and review corporate secretarial documents and ensure clients’ compliance with government authorities and statutory requirements.
• Manage the smooth operations of Board Meetings, Audit and Risk Meetings, and Annual General Meetings for clients’ companies.
• Liaise with internal and external key stakeholders.
• Perform customers’ due diligence as required.

Job Requirements

• Diploma in any field with min. 3 years of relevant corporate secretarial experience.
• Candidate with experience in SGX listing firms are advantageous.
• Resourceful and proficient with Microsoft Office.

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• Oversee the CEO and CGS’s calendar by scheduling meetings, appointments, and travel arrangements while ensuring optimal use of time.
• Serve as the primary point of contact for executives, managing communications, scheduling, and ensuring timely updates to internal and external stakeholders.
• Arrange and compile materials for meetings, take meeting minutes, and follow up on action items to ensure timely execution.
• Handle all travel arrangements, including booking flights, accommodations, transportation, and preparing detailed itineraries.

Requirements:

• Degree in any relevant discipline.
• At least 3 years of experience delivering secretarial support to C-Suite executives in the IT/Tech industry.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software tools.
• Excellent organizational and time management abilities, with a proven capacity to multitask effectively.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Highlights
• Outstanding career growth and development opportunity
• Good work benefits (Dental benefits) and package
• 5 days work week
• CBD Area

Job Description

· Monitor and update employees’ attendance and leave record

· Maintain and ensure proper documentation of employee database and personnel files.

· Prepare new staff on-boarding and off-boarding.

· Perform general HR administrative functions such as processing of Work Pass, preparation of appointment / confirmation letters.

· Assist in performance review and appraisal exercises

· Review & update Policy for office administration

· Process the expense reimbursement for director

· Prepare, update, maintain and file all admin related documents

· Participate in planning company activities such as team bonding, staff gathering, D&D etc.

· Manage travel arrangement such as flight schedules, visas application, transportation and accommodation.

· Oversee all administrative tasks such as general office housekeeping, stationary requisition and managing office assets list

· Handle all outgoing courier service and incoming mails/ courier services

· Manage travel arrangement such as flight schedules, visas application, transportation and accommodation.

· Manage and maintain the company’s insurance – Car Insurance/ Office Care/ Travel Insurance and etc.

· Other ad-hoc duties as assigned

Requirements

· Min 2 - 4 years’ relevant working experience in HR/Admin.

· Proficient in MS Office Applications (e.g. MS Word, Excel, PowerPoint)

· Good communication, organizational skills and with multi-tasking abilities

· Teamwork (ability and willingness to work with all levels of organization)

· Familiar with Singapore Employment Act is preferred.

· Good communication skills in English and Mandarin in order to coordinate with English and Mandarin speaking associates

· Meticulous and sharp attention to details

What do we expect from you?

Working closely with Hotel General Manager, the Executive Assistant Manager (EAM) in charge of Commercial Performance (Rooms Sales & F&B Events & Sales) in a hotel plays a crucial role in driving revenue and ensuring the hotel’s financial and business objectives are met. In the absence of the General Manager, EAM will take accountability on hotel’ operations. Here’s an outline of their scope of work:

How your day looks like:

Strategic Planning and Revenue Growth

• Develop and implement strategies to maximize revenue across all departments (rooms, food and beverage, events, etc.)
• Analyse market trends, competitor performance, and demand patterns to adjust pricing and promotions
• Provide regular updates on sales performance, operational metrics, and financial results
• Collaborate with the Revenue Management and Sales teams to optimize pricing, distribution, and inventory strategies

Sales Oversight

• Work closely with the Sales Team as well as the Assistant Director F&B Sales & Events to ensure effective campaigns and promotions align with the hotel’s business goals
• Drive initiatives to attract and retain key accounts and business partnerships
• Evaluate the success of sales and marketing efforts and recommend improvements
• Working on a collaborative manner with Director of Revenue, Director of Marketing

Operational Leadership

• Oversee the performance of commercial departments (Sales, Events)
• Ensure alignment between operations and the overall commercial strategy of the hotel
• Identify opportunities for operational efficiencies that enhance profitability
• Special projects champion to elevate Guest Satisfaction and improvement of process
• Act as the General Manager’s Representative in their absence, providing strong leadership and decision-making support

Financial Performance Monitoring

• Monitor key performance indicators (KPIs) such as RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), GOP (Gross Operating Profit) and occupancy rates
• Prepare and present regular financial and performance reports to Senior Management, Owners, Operator
• Identify underperforming areas and create actionable plans to address them

Customer Experience and Brand Alignment

• Ensure that commercial strategies are aligned with delivering an exceptional guest experience
• Maintain consistency with brand standards while adapting to market-specific needs

Team Development and Leadership

• Guide and support department heads, ensuring alignment with the hotel’s objectives
• Mentor and develop team members to build a high-performing commercial team
• Foster cross-department collaboration to achieve business goals

Stakeholder and Owner Relations

• In agreement with General Manager: can act as a liaison between the hotel Management Team and Stakeholders/Owners to communicate performance and strategies
• Address stakeholder feedback with actionable plans to meet expectations

Core Skills Required:

• Strong understanding of revenue management, sales, and marketing principles.
• Analytical and strategic thinking skills.
• Excellent communication and negotiation abilities.
• Leadership and team-building capabilities.
• Ability to adapt to changing market conditions and implement innovative solutions.
• This role is highly dynamic and central to a hotel’s financial success, blending operational leadership with a focus on strategic growth and guest satisfaction.

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back-Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Broking Executive Assistant

• Mon - Fri 9 am - 5.45 pm
• Working Location: Robinson Rd
• Salary: $2500 - $3000

Job Requirements:

• Certificate in General Insurance and Health Insurance.
• At least 1 year experience in Insurance Industry.
• Proficient in Microsoft Office

Job Description:

• Ownership of the Growth, Retention and Profitability of portfolio assigned
• Responsible for preparing & negotiating quotes for all business lines (new business and renewals)
• Handle General Insurance enquiries from clients or business partners on policy matters
• Understand the client's insurance needs and provide proper advice
• Follow up with existing clients for policy renewals
• Handle general administrative and ensure proper documentation, records and filing
• Check of policy contracts, endorsements, invoices to ensure accuracy.
• Ensure all activities are in compliance with regulations and internal procedures
• Build and maintain strong relationship with insurance providers and clients
• Undertake any ad hoc duties / tasks that may be assigned.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

About Giftano

Giftano is an online gift shop with a wide selection of premium handpicked gifts such as unique experiences, beautiful flowers, your favourite gift cards, luxurious hampers and many other thoughtful gifts perfect for any occasion. All gifts come with your own personalised greeting card and free shipping.

Giftano offers a super easy to use search tool to help you find gifts for that special someone. Users can find gifts based on occasion, category or based on whom they are buying for. It also offers one of the most universal gifting options out there with its own Giftano Card which allows the recipient to choose from any of the long list of brands and gifts listed on its website. Gifting made easy!

Looking to launch your career in e-commerce? We are a fast growing e-commerce company looking for new talent to join our amazing operations team. As the Customer Support Intern, you will learn the valuable ins and outs of the day-to-day logistics in the fast growing e-commerce vertical. Located near Boat Quay surrounding 3 MRT stations, Giftano was created to assist making the world a bit more generous, and today we are the leading online consumer gifting platform in Singapore.

If you are interested in being a key part of our growth engine and a key member of our team, this would be the role for you, so apply today!

Main Tasks

● Support the Operations Coordinator in the day-to-day duties such as:

○ Managing accurate entry and processing of all orders received

○ Planning and coordinating product delivery activities to ensure accurate and timely deliveries to customers

○ Manage customer order fulfillment and handling customers’ enquiries in a timely and professional manner

● Inventory management:

○ Ensure accuracy in stocktaking

○ Ensure proper replenishment of gift cards and other inventory for timely distribution to our partners and consumers

○ Preparation of stock reports for inventory review

● Work closely with merchants to ensure all product information such as pricing, description, product image, and inventory are up to date and available-to-sell

● Collaborate with internal teams (e.g. sales, marketing) to address customers’ issues

● Act as the point of contact for escalated issues from our clients as appropriate

● Provide support in any other administrative tasks in other department as required

Requirements

● Customer success enthusiast – You are the type of individual who enjoys putting your skills to use while helping people solve problems. You believe that giving our customers, merchants and partners the best user experience & service can bring success to the business, with passion in customer service that involves mainly email handling and calls

● Highly diligent doer, conscientious, punctual and great attention to detail

● A professional disposition and positive attitude

● Excellent command of English both oral and written with customer service skills

● Attentive and always ready to learn from your experienced managers

● Ability to multitask, prioritize and manage time effectively

● Skilled in Excel and MS Office / Google Suite

● Computer savvy and digital native

What's more?

● Young, vibrant team (Gen Zs and Millennials here!)

● Cozy office in luxurious co-working space

● Free flow of coffee and stocked pantry

● Bi-weekly team lunches and activities

• Salary : SGD2,300 - SGD 2,800
• Working hours: Monday - Friday 830am to 6pm
• Location: Woodlands

Job Responsibilities

• Manage shipment documents (e.g., invoice, packing list, bill of lading) to facilitate seamless customs clearance
• To co-ordinate with warehouse team for export/import shipment preparation (i.e. cargo pick up, shipping marks)
• Liaise with freight forwarder on cargo space and shipment arrangement
• Resolving any issue or discrepancies that may arise during the shipping process
• Handle order modifications, cancellations, and requests for returns or exchanges
• Monitor and follow up on shipment status
• Advise and provide freight cost to sales department
• Monitor shipping costs and implement cost-saving measures without compromising service quality

Job Requirements

• Relevant working experience
• Experience with import/export regulations and customs procedures

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Oversee the CEO and CGS’s calendar by scheduling meetings, appointments, and travel arrangements while ensuring optimal use of time.
• Serve as the primary point of contact for executives, managing communications, scheduling, and ensuring timely updates to internal and external stakeholders.
• Arrange and compile materials for meetings, take meeting minutes, and follow up on action items to ensure timely execution.
• Handle all travel arrangements, including booking flights, accommodations, transportation, and preparing detailed itineraries.

Requirements:

• Degree in any relevant discipline.
• At least 3 years of experience delivering secretarial support to C-Suite executives in the IT/Tech industry.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software tools.
• Excellent organizational and time management abilities, with a proven capacity to multitask effectively.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

China Re Group is the largest reinsurance group in Asia and the 8th globally by gross premium income. The Group is rated “A (excellent)” continuously by A.M. Best since 2010, rated “A+” or “A” continuously by Standard & Poor’s since 2014.

In 2016, we set up China Re Singapore Branch with the approval of a license from the Monetary Authority of Singapore. Our office is located within Raffles Place, at CapitaGreen on Market Street. Currently, we are writing both life and general business in the Asia Pacific region.

We are now seeking to fill the following position in our Singapore team.

Claims Senior Executive/Assistant Manager (depending on experience)

Responsibilities:

• Directly involved in all aspects of the claims handling process

• Ensure timely update of claims records and conduct regular review of claims details to ensure up-to-date info, accuracy and adequacy of reserves

• Assess and calculate liability of claim against coverage for approval

• Ensure all settlement of claims are properly documented and approved within authority limit.

• Monitor claims development and collate losses for major loss events

• Analyze and collate the claims statistics for underwriting evaluation/renewal and for reserve review purpose.

• Follow up on claims to attain up to date status

• Liaise with cedants and brokers to achieve clarity in claims situation

• Communicate with relevant depts on claims updates

• Liaise with head office on overall settlement exceeding authority granted

Requirements:

• Minimum Diploma holder

• At least 2 - 5 years of working experience in handling general insurance claims, preferably in a reinsurance environment

• Familiarity with the SICS system and MS Excel will be an added advantage

• Fluent in written and spoken languages

• Possess good communication and interpersonal skills

• Able to work well in a team

• Salary commensurate with experience

What We Offer:

• Competitive salary and entry level based on experience.

• Opportunities for professional growth in a global, dynamic environment.

• Be part of a diverse and inclusive team, working with industry experts across multiple regions.

about the company
A globally recognized private banking and wealth management firm is seeking a highly organised and experienced Executive Assistant to provide dedicated support to a group of C-suite leaders. This position offers the opportunity to contribute to the success of a prestigious organization within a dynamic and fast-paced environment.

about the job
In this role, you will provide comprehensive administrative support to senior executives, including managing calendars, scheduling meetings and coordinating travel arrangements. You will also assist to prepare, compile and proofread presentation slides for meetings, manage budgeting, expense reporting and ensure smooth office operations.

skills and experience required
The ideal candidate should come with a Bachelor’s Degree, and have at least 5 years of relevant experience supporting C-suite level executives. Candidates with prior banking and finance working experience would be highly regarded. You should also possess excellent communication and interpersonal skills, and demonstrate a proactive approach to problem solving. This is a 1 year contract position.