Job Duties

• Gathering information and data to identify business requirements and processes with stakeholders.
• Creation and maintenance of requirements documents and requirements management.
• Identification of improvement opportunities and support in redesigning the process to improve productivity and efficiency.
• Work closely with stakeholders, including the project team, to ensure requirements are fully and accurately understood.
• Manage all testing activities required for system functionalities.
• Coordinates and administers project schedule/meeting/personnel including logistics such as resource booking.
• Plans and administers training plan/schedule for users.
• Plan, organise and carry out change management activities to ensure smooth transition for any new systems, functions or processes.
• Routine administration functions
• Any ad hoc duties as assigned

Requirements

• Minimum 5 years of experience in project management of the implementation of IT systems. Experience in implementing e-procurement solutions will be advantageous.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

• Provide administrative and clerical support.
• Prepare and ensure the timely submission of reports.
• Manage and process invoice payments.
• Organize and coordinate meetings, including scheduling, sending invitations, reserving conference rooms, and arranging necessary equipment.
• Arrange travel plans and appointments for the management team.
• Plan and organize internal and external events.
• Coordinate with various departments to facilitate effective communication within the organization, ensuring information flow and timely updates.
• Perform other duties as assigned.

Requirements:

• Atleast 2 years experience of relevant experience.
• Familiarity in Excel tools.
• Good in communication.

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Assist in production of bakery & pastry products in accordance with specifications and order requirements
• Ensure strict adherence to food safety and sanitation practices in accordance with HACCP / FSSC requirements.
• Operate and regular maintenance of all baking equipments, including ovens and mixers etc.
• Monitor and maintain inventory of baking supplies and ingredients;

Requirements:

• Certificate in Baking Skills or its equivalent
• Preferably 2 years of baking experience as a baker assistant or in a similar role.
• Ability to work independently as well as in a team in a fast-paced environment and meet production deadlines
• Good knowledge of baking techniques, equipments and ingredients
• 6 days work week with the ability to work on weekends/public holidays

Key Responsibilities:

• Work closely with the sales department to process sales rebate settlements.
• Review and verify rebate claim requests submitted by the sales team.
• Ensure timely and accurate data entry and maintain rebate records in Excel.
• Conduct basic data analysis to support rebate accruals and reconciliation.
• Perform Accounts Payable (AP) verifications, ensuring that invoices and payment requests are accurate and properly documented.
• Collaborate with the finance team to ensure that all rebate and AP transactions comply with the company's financial policies.
• Assist in preparing monthly reconciliation reports and other routine administrative finance tasks.

Requirements:

• Work experience: Less than 3 years of experience. Internship experience in finance or data analysis is a plus.
• Technical skills: Proficiency in Excel and basic VBA is required. Knowledge of Python is a plus but not mandatory.
• Language proficiency: Fluent in English and Mandarin (written and spoken) .
• Education: Relevant background in finance, accounting, or related fields.
• Immediate availability is a strong preference.

Work Arrangement:

• Onsite work, 5 days a week (no hybrid or remote options).
• Work locations: possible to work between both offices.
  
  Interested candidates, please click 'Apply Now' or send in your updated resume to [email protected]

Responsibilities:

• Warehouse cleaning and maintenance
• Procurement of spare parts
• Conduct monthly inventory checks and update the system
• Collaborate with suppliers and contractors regarding purchase orders and other matters
• Prepare work orders
• Track expiration dates of all spare parts
• Operate an electric stacker to transport parts within the warehouse
• Perform additional tasks as assigned by the Manager or Supervisor

Requirements:

• Diploma in Supply Chain/Logistics or Business or related field.
• At least 2 years of working experience in logistics industry.
• Proficient in using MS Office Applications.
• Knowledge in 5S

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Assist in logistics arrangement.
• Perform daily duties including loading and unloading, picking and packing the goods according to the packing list prepared.
• Checking for the quantity and quality of goods receiving and send out.
• Perform warehouse housekeeping.
• Report to immediate superior when encountering problems in day-to-day operations.
• Perform basic maintenance (change of lightning) when necessary.
• Perform ad-hoc duties assigned by immediate supervisors.

Requirements

• Responsible, keen learner with positive attitude.
• Ability to work independently.
• Full-Time position(s) available.

Job Description

• Assist in logistics arrangement.
• Perform daily duties including loading and unloading, picking and packing the goods according to the packing list prepared.
• Checking for the quantity and quality of goods receiving and send out.
• Perform warehouse housekeeping.
• Report to immediate superior when encountering problems in day-to-day operations.
• Perform basic maintenance (change of lightning) when necessary.
• Perform ad-hoc duties assigned by immediate supervisors.

Requirements

• Responsible, keen learner with positive attitude.
• Ability to work independently.
• Full-Time position(s) available.

. At least 10 years experience

· Willing to work on holidays / work on shifts / change of shift

· Able to stand/work for long hours

· Can work between different locations

· Have relavant certificates

1 COOK FOOD IN A TIMELY MANNER

2 SET UP THE KITCHEN WITH COOKING EQUIPMENT, LIKE KNIVES, PANS AND FOOD SCALES

3 STUDY EACH RECIPE AND GATHERING ALL NECESSARY INGREDIENTS

4 WORK TOGETHER WITH KITCHEN STAFF AND DELEGATE TASKS RELATED TO MEAL PREP, COOKING AND DELIVERING FOOD TO DINERS IN A TIMELY FASHION

5 FOLLOW THE BUDGET ESTABLISHED BY THE RESTAURANT MANAGER

6 ENSURE SAFETY AND SANITATION PRACTICES IN THE KITCHEN

7 KEEP UP WITH INDUSTRY TRENDS AND CREATE NEW RECIPES

Job Responsibilities:

• Assist in purchasing construction materials include sourcing and getting quotations.
• Coordinate with department staff for site requests.
• Issue and follow-up purchase orders and delivery orders.
• Issue of monthly invoices.
• Assist HOD in monthly accounts closing.
• Attend to Miscellaneous administration tasks.

Job Requirements:

• O-Level holder with minimum 1-year relevant experience in construction industry.
• Comfortable working in workshop environment.
• Have some experience to compare comparisons and advice PM / OM on the purchase conditions.
• Good negotiation skills to get the best price / quality ratio.
• Good interpersonal skills, proactive and independent.
• Proficient in MS Office Application.
• Applicant with less experience will be considered as Purchase Clerk.
• Able to start work within short notice period.

Job Scope:

Lead communications with veterinarians and veterinary medical team to maintain the flow of animals in the farm.

Preparation of medication and stocking of medication cabinets.

Follow the veterinary team to provide treatment for animals during and after work hours, including emergency calls.

Handling all administrative work involving filing and keeping of records.

General care for animals in the farm, inclusive of cleaning the animals living places, feeding during mealtimes, administration of medication and checking on their well being.

Requirements:

Degree, Diploma or certification in veterinary relevant studies.

Computer literate.

Good communication skills.

Have at least 3 years of experience. If have experience on farm, taking care of animal (especially chicken) is an advantage.

Join us in making a difference in the lives of our community members through effective communication and creative engagement!

Position Overview:
We are looking for a dynamic and creative Programmes and Communication Executive to join our team. The ideal candidate will develop and implement programmes and communication strategies that promote our initiatives and engage our community. This role involves content creation, social media management, design work, and programme management

Key Responsibilities:

• Develop and execute communication plans to raise awareness of our healthy aging initiatives.
• Create compelling content for various platforms, including social media, newsletters, and website updates.
• Design visual materials using tools such as Canva and WordPress to enhance our online presence.
• Gather feedback and analyse engagement metrics to improve communication strategies.
• Serve as the programme lead in managing workshops and community outreach activities.

Qualifications:

• Recent graduate with a diploma in Design, Communications, Gerontology or a related field.
• Proficiency in design tools such as Canva, WordPress and video editing tools.
• Strong understanding of social media platforms and content creation.
• Excellent written and verbal communication skills.
• Familiar with Microsoft words and excel.
• Ability to work independently and collaboratively in a team environment.
• Passion for healthy aging and community engagement.

• Conduct admission of clients into the centre services, by ensuring proper explanation to the Next of Kin/Client of charges, subsidy, means test application, MOU signing and arranging of assessment/start date/transport.
•  Carry out reception duties and registration of clients for attendance taking purpose.
•  Answer phone calls and enquiries, coordination of meetings.
•  Collect payment for clients’ invoices and to keep a good record of collection balance account
•  Filing of document, monthly statistics/utilisations.
•  Update client’s profile regularly to ensure important information (eg. HHMT) and related demographic is accurate in the system.
•  Assist Centre Supervisor/Manager in tracking of admin and centre consumables utilization and to ensure replenishment of stock.
•  Assist Centre Supervisor/Manager in managing the transport schedule and to work with
• Next of Kin/Client on the transport arrangement.
•  Perform any other duties as assigned from time to time.

Requirements:

• At least 1 year of relevant experience
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

1. Services (Front of House):

· Responsible for setting-up and handling work station(s) assigned.

· Be attentive to guests’ request efficiently and effectively.

· Serve food & beverages in accordance to Restaurant and regulatory standards.

· Ensure cleanliness and work order in compliance with standards at all times.

· Ensure all used plates and cutleries on the dining tables are being cleared once the guests left the restaurant.

· Possess full knowledge on food, beverages and other products & services served/provided by the Restaurant.

· Attend to guests’ queries, feedback and complaint timely & professionally.

2. Kitchen (Back of House):

• Responsible for preparing, cooking and presenting quality cooked safe products to our guests.

• Prepare food orders accordance to the standard recipes, portion controls and presentation specification as set by the Company.

• Ensure all kitchen equipment are well maintained at all time.

• Ensure all stocks and ingredients are restocks/sufficient.

• Adhere to all sanitation requirements including product rotation, temperature maintenance, storage procedures, cooking requirements and handling techniques.

3. People Management:

· Build restaurant staffs commitment by demonstrating and reinforcing the leadership behaviours and work standards.

· Develop and follow through on restaurant staffs’ development plan to increase their loyalty and commitment, and pride with the outlet’s experience.

· Ensure all restaurant staff understand and adhere to all appropriate personnel policies, labour laws, security and safety procedures.

· Recruit, select and retain an optimum number of restaurant staffs, who are enthusiastically dedicated to guest satisfaction.

· Oversee and review performance appraisals based on defined goals and objectives for all restaurant staffs in a timely manner.

· Administer in-restaurant employees’ welfare & benefits packages, as well as payroll procedures.

· Maintain records for safety and appropriately documents contributions and performance in personal file.

4. Sales Building Management:

· Responsible for achieving monthly sales target by deploying the store marketing strategies leveraging on correct and updated data.

· Take necessary measures to ensure promotions are executed effectively to achieve/exceed the expected sales result.

5. Workplace Safety & Security:

· Ensure all security procedures (cash deposits, staggered method of opening, closing, etc.) are executed accordingly.

· Maintain all physical aspects of the restaurant, including landscaping, building, equipment, etc and ensure it is following the documented inspection and testing standards.

· Ensure all workplace safety policies procedures are maintained and adhered to at all times.

· Undertake regular practices of emergency & evacuation procedures and enforce compliance when need arises.

· Undertake risk assessments on all restaurant specific issues, where the absence of such could put employees and guests at risk.

· Undertake full investigations of workplace incidents in the restaurant promptly and act upon any rectifications or work improvements.

6. Others:

· Perform any other additional responsibilities as assigned by Restaurant Manager.

Requirements:

i. Candidate must possess at least a Professional Certificate or Diploma in Food & Beverage, Hospitality, Hotel Management or equivalent.

ii. Can speak English fluently and has ability to read and write English sufficiently.

iii. Meticulous, mathematically incline and possess good people skills.

iv. Analytical, strong in problem identification, problem solving and decision making.

v. Possess exceptional communication and interpersonal skills to maintain good relationship with diverse guests and employees within the restaurant.

vi. Self-discipline and self-motivated with dynamic personality to always strive for better results.

vii. Always maintain high standard of personal hygiene, neatly attired and professionally groomed.

viii. Enjoys interacting with people and serving guests.

ix. Possess enthusiasm in learning and keen to get feedback for improvement.

x. Ability to engage in physical activities which requires long hours of standing during the working shift.

xi. Require to work on rotating shift basis which include weekends and public holidays.

Key Responsibilities:

1. Sales Support: Assist the catering sales team in generating leads, prospecting potential clients, and following up on inquiries. Provide information on catering services, pricing, and availability. Coordinate and schedule appointments and site visits for the sales team.

2. Client Communication: Serve as a primary point of contact for clients, addressing inquiries, providing event information, and maintaining a positive client experience throughout the sales process. Respond to emails, phone calls, and other communication promptly and professionally.

3. Event Coordination: Collaborate with clients to understand their event requirements, preferences, and budget constraints. Assist in creating customized event proposals, menus, and contracts. Coordinate event details with internal departments, such as culinary, operations, and logistics, to ensure successful event execution.

4. Order Processing and Documentation: Prepare and process catering orders, ensuring accuracy and timely delivery. Maintain proper documentation, including contracts, invoices, and event details. Coordinate with the finance department for billing and payment processing.

5. Menu Planning and Customization: Work closely with clients to understand their menu preferences and dietary restrictions. Coordinate with the culinary team to customize menus and ensure the availability of ingredients. Communicate special requests or menu changes to the appropriate departments.

6. Event Logistics: Assist in arranging logistics for events, such as venue setup, equipment rental, and transportation. Coordinate with vendors and suppliers to ensure timely delivery and setup of catering services. Address any event-related issues or last-minute changes that may arise.

7. Sales Reporting and Administration: Maintain accurate and up-to-date sales records, including leads, prospects, and client information, using CRM software or other tools. Prepare regular sales reports, including activity tracking, conversion rates, and revenue analysis. Assist in monitoring and managing sales pipelines.

8. Client Relationship Management: Build and maintain strong relationships with clients by providing exceptional customer service. Follow up with clients post-event to gather feedback and address any concerns or issues. Identify opportunities for repeat business or referrals.

Qualifications and Requirements:

• Minimum Diploma qualification.
• • Excellent verbal and written communication skills.
• • Strong organizational and time management abilities.
• • Detail-oriented with excellent multitasking skills.
• • Proficiency in MS Office applications and CRM software.
• • Ability to work under pressure and meet deadlines.
• • Knowledge of the local catering industry and event planning processes.

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nuturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nuturing our students as a whole.

We have an exciting career opportunity for the position of Academic Admin & Examination Executive and invite talented individuals to join us in our mission.

Job Description:

• Oversee and manage all aspects of student academic matters, including secretarial services to the Institute Board of Academic and Examination.
• Deliver prompt and efficient support to the academic department, overseeing a variety of tasks such as managing admissions, maintaining student grades and records, evaluating grade reports, organising academic board meetings, and conducting statistical analysis and performance tracking for students and faculty.
• Support the Academic department by regularly collecting, analysing, and reporting data related to various student issues, including grades, academic performance, and graduation statistics.
• Provide regular reports on student enrollment and graduation data to senior management and university-wide committees.
• Ensure accurate recording of assessment methods and results for each module.
• Supply assessment reports and invigilator scheduling information to all Heads of Schools ("HOS").
• Liaise with the Academic Board Chairman and members on academic matters, including arranging Board of Examiners (BOE) meetings and recording minutes.
• Coordinate the signing of certificates by Academic Board members.
• Administer the issuance of academic transcripts and certificates.
• Assist with the authentication of photocopies of student transcripts and certificates.
• Perform any additional tasks as directed by the Academic Dean and Management.

Requirements:

• 3 years of experience in academic administration or a similar capacity.
• Strong organisational and data management skills.
• Detail-oriented and accurate in handling data and documentation.
• Ability to handle confidential information with discretion.

Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.

As a member of the team, the individual will be required to learn onboarding, configuration, cash processing, and allocation processes to support cash equity trading across businesses. The individual will be given the opportunity to work closely with Business and Client Service representatives and will need to comfortable communicating across all levels within Business, Technology and other Operations groups.

MAIN RESPONSABILITIES:

The primary function of the role is to help manage a growing business, supporting clients who trade cash equity.

Support clients to meet their post trade execution needs, including managing complex transaction requests and queries, as well as, settlement of the client's transactions to a high quality standard.

Skills:

We are looking for an enthusiastic and committed individual who is looking to operate in a dynamic working environment where communication and teamwork skills are essential.

Exceptional client service and relationship building are required to interact with our clients and the team.

Team oriented, proactive, self-motivated

The candidate should have a control focus and be achievement orientated to produce results to ensure that all risk is mitigated.

Work experience in a trade support, or securities middle office, or cash equities processing role of 1-2 years

Equities Industry and market knowledge would be an advantage

Experience of vendor platforms (CTM, Omgeo, Traiana, Smartbridge) would be an advantage

Experience at bulge bracket bank and middle office experience dealing with clients/internal stakeholders required.

This role starts with 1 year contract.

Day-To-Day Duties

· Assist the site operation team on the daily cleaning operations

· Upkeep the cleaning standard as per contract requirements which includes executing proper cleaning techniques, in term of cleaning of toilets/ offices/ common areas/ hospital treatment area/patient room cleaning & etc assigned by the site supervisor

· Provide quality service to client and attend to complaints/ site issues

· Learn to operate/ manage technology (if any) at certain sites, eg. Robotic, quality audit system, smart toilet system monitoring/ reporting

· Follow cleaning schedule assigned by site manager and ensure the job complete according to site requirement/standard.

· Handle site inspection and paperwork as per site request

· Any other duties as assigned by Manager

Role Description

Billing, checking patient's details, past invoices, appointment records, and checking payment records using Clinic Assist and sales force software

Assist in appointments, operating theatre, ward, and other related bookings

Assist in patient queries and divert calls to relevant parties

Advise patients whether cashless payments can be extended for their visits

Submission of claims through various insurance portals

E-filing of patient details/ chats with patients

Prepare instruments and assist the surgeon independently for minor surgeries

This role will require standing in as a chaperone for patients

Training and guidance will be provided.

Requirements

Able to use Microsoft Office

Friendly, positive, meticulous, and a team-player

Service-oriented
Good communication skill

Willing to learn

Relevant clinic experience prior would be preferred

14 days Annual Leave.

5.5 working days,
Rotate shift: 9 am to 6 pm or 2 pm to 11 pm

If work till 11 pm and may take a taxi home.

Direct: Napier MRT, Thomson East Coast Line.

If you feel you are fit for this role, kindly submit your resume through the portal.

Job Description:

· Foot Reflexology Therapist (Full Time)

· Provide Foot Reflexology and Body Massage.

· Able to serve both Male and Female clients

· Customer service orientated, sales driven and target oriented person

· A team player with good communication and interpersonal skill

· responsible preparing the necessary treatment products, stocks replenishment, towels supply, etc.

. Basic + Commission.

Requirements:

· At least 1 year of experience.

· Strong communications and interpersonal skills with all level of people

· Well-groomed.

• Responsible for planning and coordinating activities of the various F&B service personnel.
• Support the Restaurant Manager on all matters concerning staffing complaints, accidents, lost found items, etc.
• Ensure that the operations are adequately manned, taking into account peaks and troughs in demand.
• Ensuring that Members and guests are attended and manage employees to and provide quality standards for service.
• Oversee the grooming of staff and ensure that the code of conduct is adhered to at all times.
• Ensure that breakages and wastage of food are minimized.
• Responsible for ensuring that the outlet is properly set for service.
• Facilitate linen and guest supplies control and ensure proper stock control of such items.
• Liaise with other departments on maintenance of furniture, fixtures and fittings.
• Keep necessary records on sales, items and covers sold, number of guests served, etc.
• Ensure that all checks presented are accurately drawn up.
• Provide effective leadership to all immediate subordinates and motivates them to contribute to the best of their abilities.
• Any other duties that might be assigned from time to time

Requirements:

• Atleast 1 year of relevant experience in F&B
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

About Us:

From business process re-engineering to global business expansion for Japanese corporations, Abeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Responsibilities:

• Provide technical support to users experiencing technical issues with hardware, software, and network systems.
• Diagnosing and resolving problems related to computer systems, software, and hardware.
• Assisting in the installation and maintenance of network infrastructure and management.
• Create and design application/ system use MS Sharepoint/ Power Apps/ Power BI/ Power Automate.
• Implement solution (coding, testing, deploying applications, training users).
• Maintain solution (debugging, performance-tuning, enhancing, upgrading applications, managing solution life cycle).
• Solution consulting (interviewing users to identify challenges & issues, proposing solutions to the issues from applications perspective).
• Support on Infrastructure Maintenance (File Server maintenance/ any Server/ Network related matters & etc).
• Coordination with HQ or global IT team on server maintenance, security issues, patch releases &/ or critical IT issues (e.g. carrying out tests and investigations); participates in global IT weekly and monthly meeting.

Requirements:

• Bachelor's Degree in Computer Science, Information Technology or any related field.
• Minimum 3 to 5 years of experience in application development and technical support.
• Familiarity and experience with Microsoft Windows 10/11, Windows Server, Microsoft Platform, and Networking.
• Be able to enjoy learning new technologies and be willing to cross over multiple skill areas (e.g. infra, server, network) as necessary.
• Proven ability to work creatively and analytically in problem-solving.
• Good team player with positive attitude.
• Only Singaporeans need to apply.

Opportunities:

• Opportunities to join training / take certification exam when project assignment requires it (Application, Server, Security etc).
• Opportunities to specialize in Server Management, Network, project management, automation, application platform management.
• Opportunities to travel local or overseas.

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Primary responsibilities include but not limited to:

• Responsible for driving sales revenues in targeted medical territories.
• Manage and acquire new medical accounts in various healthcare organizations.
• Build strong rapport with medical doctors and specialists.
• Implement and execute sales & marketing strategies to achieve sales targets.
• Provide clinical information and benefits of the designated portfolio to medical professionals.

Requirements:

• Degree in any discipline
• At least 3 years of working experience in pharmaceutical sales.
• Specifically specialized with Pediatrics, OBGYNs and Dermatology is a bonus.
• Driven and confident individuals.
• MUST POSSESS A VEHICLE.
• Attractive incentive plan will be made available to the successful candidate.
• Only Singaporean need to apply.
• Only shortlisted candidate will be informed.

Job Types: Full-time, Permanent

Benefits:

• Cell phone reimbursement
• Health insurance
• Dental insurance
• Free parking
• Parental leave
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• 13th month salary
• Commission pay
• Performance bonus
• Yearly bonus

Education:

• Bachelor's or equivalent (Preferred)

Work Location: In person

Responsibilities:

• Performance Management: Take charge of overseeing and managing the call center’s performance to ensure consistent achievement of Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Validate and provide insights on call center reports to the management team.
• Quality Assurance: Supervise the quality of customer interactions by implementing and driving initiatives for quality improvement. Work closely with the vendor to maintain high service standards and enhance customer satisfaction.
• Operational Audits: Conduct thorough assessments of the call center’s operations to identify process and knowledge gaps. Collaborate with the vendor to develop and implement comprehensive action plans to address these gaps and promote continuous improvement.
• Process Enhancement: Lead the development, review, and optimization of work processes, Standard Operating Procedures (SOPs), and protocols to improve operational efficiency and service quality. Foster innovation and change management initiatives within the team.
• Customer Interaction Analysis: Analyze customer interactions in-depth to identify key drivers and trends. Use interaction analytics to gain insights into customer sentiments, enhance the customer experience, and optimize call center performance.
• Training and Communication: Lead the training and communication efforts for the call center team regarding new business initiatives, systems, policies, and procedures. Ensure the team is well-prepared to meet changing customer needs and organizational directives.
• Support for Management: Serve as a vital support to the Customer Service Manager in strategic decision-making. Assume leadership roles in special projects and initiatives that enhance the overall effectiveness of the customer service function.
• Additional Responsibilities: Perform other tasks and duties as assigned by the Customer Service Manager or senior management.

Requirements:

• Diploma or higher qualification with at least 4-5 years of experience in a call centre environment, including leadership or supervisory experience.
• Strong written and verbal communication skills, with the ability to influence and collaborate effectively
• Advanced proficiency in Microsoft Excel and data analysis. Experience with interaction analytics and customer experience management tools is a plus.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.