ClearSK Healthcare Group, an international aesthetics clinic chain is looking for driven executives to assist our panel of doctors in customer service, preparing and advising customers before and after doctor treatments. As the group has presence in Singapore, Shanghai, Hangzhou and Kuala Lumpur, the candidate should possess good command of languages and be able to work comfortably across difference cultures with Singaporean and Chinese counterparts within the group.

Job Highlights:

- An attractive Salary Package and 5 working days per week, working hours from 11am to 8pm with 1 hour lunch break.

- Full-timers and Part-timers are welcome.

- Comprehensive on job training and professional guidance provided. Fast-track career path for the fast learner and high performer.

- Opportunity to work alongside doctors and medical directors.

- Benefits include a generous package of free medical aesthetics treatments.

- Convenient locations as our clinics are near to MRT stations. Earn basic salary + Shift Allowance + Performance Bonus

Responsibilities:

· Attend to customers’ enquiries and provide excellent customer service.

· Prepare patient for doctor procedures including pre-treatment cleansing, photo-taking and numbing, etc.

· Provide post-treatment masking.

· Provide assistance to doctors during procedures.

· Prepare and upkeep the procedure rooms, including sterilizing the procedure equipment.

· Ensure proper filling and documentation.

· Explain all relevant procedure details including its downtime and post-treatment care.

· Follow-up on customers after first procedure and book next appointment for review after each procedure.

· Issuance and packing of stock for scheduled customers in the clinics.

Requirements:

· Candidate must possess at least a ‘O’ or ‘A’ level, Diploma/Degree in nutrition, biomedical, physiotherapy, pharmacy or entry level specialized in Healthcare - Nurse/Medical Support & Assistant or equivalent.

· Cidesco / CIBTEC / ITEC / NSRS / NITEC Spa and Aesthetic Therapy, WSQ will be an advantage.

· Good communication and listening skills

· Pleasant personality, positive and friendly in customers interactions.

· Proficient in English communication and writing.

· Ability to read, write, and converse in Chinese will be an added advantage as liaising with Chinese customers.

· At least 2 years of working experience in relevant industry.

· Organised and able to follow structured work procedures at work.

· Impeccable integrity, responsible, responsive and able to work under pressure.

· Comfortable in handling IT systems and devices (i.e. Laptop, printer, mobile) – you will need to use them daily

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Responsibilities:

• Perform all secretarial functions and ensure that there is no delay in completion of the tasks.
• Interact and attend to internal and external customers to fix appointments, meetings and prioritize the meetings.
• Assist the Sales GM and the sales team in designing and producing quality write-ups, presentations, manuals and documents.
• Assist the Sales GM and the sales team in planning, organizing and executing activities.
• Prepare agendas and make arrangements for the Sales Team and other meetings. Attend meetings to note down the proceedings of the meetings and assist with the note down of the follow-up actions and progress tracking.
• Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work.
• Follow up and liaison with stakeholders across the globe to expedite the progress and support change management and communications

Requirements:

• Graduate in any discipline. Certificate / Diploma in Secretarial Practices will be an advantage.
• At least 5 years of relevant working experience.
• Experience in working within a regional and global multi product Sales department will be an added advantage.
• Excellent communication skills at all levels within the organization and with external clients and vendors.

Account Manager:

Kerwin Tan Kai Bin (R1331624)

[email protected]

EA16S8107

Responsibilities

Team support

• Senior management’s calendar management and coordination of meetings or conferences
• Receive and attend to guests/visitors
• General Office Admin responsibilities and work closely with the Office Manager

HR and Finance

• Process claims from staffs for expenses such as business trips, entertainment and others.
• Keeping track of staff annual & medical leave and medical claims

Requirements

• Minimum 5 years of office administration/executive assistance experience
• High initiative and able to work well in a small team
• Proficient in Microsoft Office applications
• Meticulous and pleasant personality

Job Responsibilities:

•  Handle of full set of accounts.
•  Prepare monthly, quarterly annual management reports & financial reports.
•  Prepare Year-End closing/Accruals. Month end closing.
•  Liaise with Auditors, Company Secretary and Tax Agents.
•  Prepare necessary documents and assist on yearly stock take.
•  Prepare and submit GST quarterly.
•  Prepare submission of Government grants
•  In charge of Petty Cash, checking and reimbursement of all claims.
•  Handling all bank matters, liaising and work with bank relationship manager.
•  Prepare GST reports and submit to IRAS.

Requirements:

•  With relevant experience will be an added advantage
•  At least 1 to 2 Year(s) of working experience in the related field is required for this position.
•  Good to have Class 3/3A License (Own transport would be a plus point.)
•  Able to travel out to meet clients by means of public transport
•  Possess strong negotiation and selling skills
•  Has good connection in the Contractor, Interior Designer & Direct Owners would be an advantage.
•  Knowledge in blinds & flooring would be an advantage

ABOUT US

We are expanding and inviting qualified candidates to join our team!

Learn more about us at pinpress.com.sg

Responsibilities

• Update Costing Data: Accurately input and update production costing data into the system job costing module.
• Supplier Cost Management: Input suppliers’ costs into the system job costing module to ensure precise financial tracking.
• Job Completion Assurance: Ensure that all job production costing is fully completed and submitted timely to the finance team for invoicing.
• Team Collaboration: Work closely with creative, production, and logistics teams to resolve production data queries.

Requirements

• Strong interest in manufacturing process and working with technical data.
• Good understanding of basic Mathematics.
• Proficient in Microsoft Excel and Word.
• Good written and verbal communication skills in both English and Chinese/Mandarin (essential for liaising with Mandarin-speaking stakeholders).
• Good team player who thrives in a collaborative environment.

TO APPLY

Email your CV to [email protected]

Please state your current and expected salary.

Only short-listed candidates will be notified.

Position Summary:
We are looking for a detail-oriented and organized Project Administrator to support our project management team. The ideal candidate will assist in the planning, execution, and completion of various projects, ensuring smooth and efficient project operations. This role is crucial in keeping projects on track and within budget while providing administrative support to project managers and other team members.

Key Responsibilities:

• Coordinate project schedules, resources, equipment, and information.
• Communicate with team members and stakeholders to ensure clarity on project requirements, tasks, and deadlines.
• Assist in project documentation, including contracts, budgets, reports, and progress updates.
• Maintain and update project management tools and databases.
• Monitor project progress and identify any issues that arise.
• Act as a point of contact for project-related inquiries.
• Provide administrative support such as scheduling meetings, taking meeting minutes, and preparing presentation materials.

Qualifications:

• Bachelor’s degree or equivalent experience in business administration, project management, or a related field.
• Proven experience as a Project Administrator, Project Coordinator, or similar role.
• Strong organizational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency with project management software (e.g., MS Project, Asana, or similar) and MS Office Suite.
• Ability to work well under pressure and meet tight deadlines.

Preferred Qualifications:

• Experience in construction sector is a plus.
• Certification in project management (e.g., CAPM, PMP) is a plus.

Job Description & Requirements

The Executive Assistant is required to provide admin support to the team of servicers and ensure proper documentation for each policy placed and be up to date with all electronic filing matters.

Responsibilities

• Work closely with the Account Servicing team and ensure proper documentation trail when policies are placed.
• Able to handle Foreign Worker Bonds placement independently.
• Prepare coverage summary, cover note, Certificate of Insurance, enclosure letters etc.
• Assist with the invoicing for the Account Servicing Team. Ensure all correspondences and documentations are electronically filed in the company’s documentation storage systems.
• Update expiry list for the department you are handling and policy renewal status
• Assist in preparation of marketing materials and renewal data.
• Ideal to have Certificate of General Insurance (If candidate does not have CGI at point of joining, it is encouraged that the candidate takes up the exam if candidate is identified to have potential)
• Have good follow up skills and documentation trail.
• Ideal to have experience from insurance broking companies.
• Eye for detail and able to work in a team environment supporting a team of colleagues.

Do send in your resumes if you have at least 2-3 years of experience in similar capacity.

Provide smooth and efficient operation support to the cash remittance team and part take in the UAT for the SWIFT ISO20022 project.

Functional

Co-ordinate and provide effective back-office support, not limited to the followings:

1. Transaction Processing:

• Initiate and process remittance transactions (e.g., SWIFT, local payments) accurately and within established timelines.
• Verify the completeness and correctness of remittance requests, including account details, payment instructions, and documentation.
• Ensure all transactions (outward and inward) are processed accurately and timely and in compliance with set procedures, controls and guidelines.
• Ability to perform an effective and accurate dual controls role on transaction

2. Transaction Reconciliation:

• Reconciliation of position with agent banks and internal GL accounts

3. Compliance and Documentation:

• Ensure compliance with Standard Operation Procedures (SOP), sanctions screening and regulatory requirements.
• Maintain proper records of transactions and related documents for audit purposes.

4. Coordination and Communication:

• Liaise with internal teams and counter-parties to resolve discrepancies in remittance requests.
• Communicate with stakeholders to confirm instructions or clarify details when necessary.

5. System Usage:

• Utilize remittance processing systems and tools for data entry, validations, and approvals.
• Perform daily reconciliations of processed transactions against system records.

6. Risk Mitigation:

• Identify and escalate potential risks or unusual transactions to the compliance team.
• Ensure all transactions meet the organization's risk management policies.

7. Reporting:

• Generate and share daily/weekly transaction reports with relevant stakeholders.
• Monitor and track pending transactions to ensure timely completion.

(II) SWIFT ISO Project UAT Support:

1. Requirement Analysis:

• Review business requirements and functional specifications to understand system functionality.
• Collaborate with stakeholders to identify test objectives and acceptance criteria.

2. Test Case Development:

• Develop detailed test cases and scenarios for remittance system functionalities, including edge cases.
• Ensure test coverage for all aspects of the remittance lifecycle, including initiation, processing, and settlement.

3. Testing Execution:

• Conduct functional, regression, integration, and performance testing on remittance platforms.
• Validate system outputs against expected results, including compliance checks and error handling.
• Support User Acceptance Testing (UAT) by coordinating with end-users, preparing test environments, and resolving reported issues.

4. Defect Management:

• Log and track defects using a defect management tool, providing detailed descriptions and reproduction steps.
• Work closely with project team to troubleshoot and resolve issues.

5. Documentation and Reporting:

• Document test results, test plans, and test execution reports.
• Provide regular status updates to project managers and stakeholders.

6. Compliance and Security Testing:

• Verify that the remittance system adheres to compliance and data security regulations.
• Ensure proper validation for data encryption, transaction limits, and audit logs.

7. Others

• To carry out any other duties as directed by the Company Management
• Respect HL Bank’s culture and play an active role in the communities

Education/ Qualification

• Diploma level and above

Experience and Requirements

• Prior experience in banking, especially in the area of cash remittance and SWIFT, would be preferred.
• Meticulous and with great eye for detail
• Independent, self-motivated and team player
• Strong time management, organizational and follow up skills
• Ability to troubleshoot issues and suggest process improvements.

Responsibilities:

· Coordinate and handling of daily Reefer Operations inside PSA Terminal

· Liaise with internal & external customers to ensure repair job carry out timely and efficiently

· Conduct warranty check and QA check on job done by technical team to ensure proper billing to customer

· Any other duties as assigned by Supervisor / Manager

Requirements:

· Min. GCE “O” / Nitec in Engineering or equivalent

· Proficient in Microsoft Office and Email

· Good interpersonal and communication skills and able to interact with people of all levels

· Willing to work on rotation shift including Sunday & Public Holiday

We thank all applicants for your interest and regret to inform that only shortlisted candidates will be notified

Job Description:

• Handle General Insurance enquiries from clients or business partners on policy matters

• Understand the client's insurance needs and provide proper advice

• Follow up with existing clients for policy renewals

• Handle general administrative and ensure proper documentation, records and filing

• Check policy contracts, endorsements, invoices to ensure accuracy.

• Build and maintain strong relationship with insurance providers and clients

• Undertake any ad hoc duties / tasks that may be assigned.

Job Requirement:

• Certificate in General Insurance (CGI) and Health Insurance.

• Proficient in Microsoft Office.

• Able to communicate well in English and Mandarin.

• Must be motivated and has a pleasant personality.

• At least 1 year experience in Insurance sector.

• Candidate with no experience in insurance sector are welcome to apply, but candidate has to obtain CGI if employed.

ClearSK Healthcare Group,an international aesthetics clinic chain is looking for driven executives to assist our panel of doctors in customer service, preparing and advising customers before and after doctor treatments. As the group has presence in Singapore, Shanghai, Hangzhou and Kuala Lumpur, the candidate should possess good command of languages and be able to work comfortably across difference cultures with Singaporean and Chinese counterparts within the group.

Job Highlights:

- An attractive Salary Package and 5 working days per week, working hours from 11am to 8pm with 1 hour lunch break.

- Full-timers and Part-timers are welcome.

- Comprehensive on job training and professional guidance provided. - -- Fast-track career path for the fast learner and high performer.

- Opportunity to work alongside doctors and medical directors.

- Benefits include a generous package of free medical aesthetics treatments.

- Convenient locations as our clinics are near to MRT stations.

- Earn basic salary + Shift Allowance + Performance Bonus

Responsibilities:

· Attend to customers’ enquiries and provide excellent customer service.

· Prepare patient for doctor procedures including pre-treatment cleansing, photo-taking and numbing, etc.

· Provide post-treatment masking.

· Provide assistance to doctors during procedures.

· Prepare and upkeep the procedure rooms, including sterilizing the procedure equipment.

· Ensure proper filling and documentation.

· Explain all relevant procedure details including its downtime and post-treatment care.

· Follow-up on customers after first procedure and book next appointment for review after each procedure.

· Issuance and packing of stock for scheduled customers in the clinics.

Requirements:

· Candidate must possess at least a ‘O’ or ‘A’ level, Diploma/Degree in nutrition, biomedical, physiotherapy, pharmacy or entry level specialized in Healthcare - Nurse/Medical Support & Assistant or equivalent.

· Cidesco / CIBTEC / ITEC / NSRS / NITEC Spa and Aesthetic Therapy, WSQ will be an advantage.

· Good communication and listening skills

· Pleasant personality, positive and friendly in customers interactions.

· Proficient in English communication and writing.

· Ability to read, write, and converse in Chinese will be an added advantage as liaising with Chinese customers.

· At least 2 years of working experience in relevant industry.

· Organised and able to follow structured work procedures at work.

· Impeccable integrity, responsible, responsive and able to work under pressure.

· Comfortable in handling IT systems and devices (i.e. Laptop, printer, mobile) – you will need to use them daily

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

The job holder is responsible to provide administrative support to the department and function as a personal assistant to the HOD

MAJOR DUTIES AND RESPONSIBILITIES

(A) SPECIFIC

• To assist the Head of Department to maintain personal files, co-ordinate staff appraisals and other confidential works
• Responsible for typing of professional memos and correspondence
• Responsible for calendar of activities for professional development
• Responsible for requisition of internet access, name cards, name stamps, laptop etc for department
• Responsible for stationery order
• To assist in the preparation of training/teaching slides and other presentation slides
• To coordinate/assist in the development of training programmes for basic and advance programmes
• Booking of facilities
• To organise departmental meetings, minutes taking and ensure follow-up of outstanding matters
• Responsible for preparation of monthly report, updating of department funds and other funds

(B) GENERAL

• To provide admin support for overseas visitors
• To provide admin support for all courses, including preparation of course materials, feedback forms, certificates, liaison with external partners and registration
• Embrace continuous improvement as our way of life by improving and refining work performance on a daily basis.
• Any other duties assigned by supervisor

JOB REQUIREMENTS

EDUCATION, TRAINING AND EXPERIENCE

• Minimum Diploma holder
• Experience in administrative duties

Roles & Responsibilities

• Review and process daily sales transactions, ensuring accuracy and adherence to contractual terms.
• Review and process daily sales transactions, ensuring accuracy and adherence to contractual terms.
• Prepare and issue payments to vendors in a timely manner.
• Support the accounts payable (AP) and accounts receivable (AR) functions.
• Reconcile accounts and resolve any discrepancies in financial records.
• Assist with the monthly account closing process and prepare month-end journal entries.
• Maintain precise financial records and documentation, including AP, AR, journal entries, and general ledger (GL).
• Provide general administrative assistance to the finance department as needed.
• Conduct regular bank reconciliations to ensure all financial transactions are accurately recorded.
• Review and process employee expense reports, ensuring compliance with company policies.
• Provide required documentation and assistance during both internal and external audits.
• Handle GST filings and submission.
• Perform any other ad-hoc tasks as assigned by management.

Requirements

• Minimum of 3-year relevant working experience in accounting or finance (Retail industry)
• Familiar with quick book
• Capable of work independently and managing task with minimal supervision.
• Comfortable working in a fast-paced environment.
• Strong initiative with the ability to meet tight deadlines
• Excellent technical, organizational and problem-solving skills. A team player with a strong analytical capability.

Location: Suntec area

Basic + VB

EA to CEO

Job Summary:

We are looking for a dynamic and highly organized Executive Assistant to provide comprehensive high-level support to our CEO, serving as a liaison between the CEO and internal/external stakeholders. This role demands superior organizational skills, attention to detail, discretion, and the ability to handle a variety of tasks, ensuring the CEO’s office operates efficiently and effectively.

Key Responsibilities:

1. Executive and Administrative Support:
   • Manage and optimize the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements.
   • Prepare reports, presentations, briefs for meetings, and meeting of minutes.
   • Act as a gatekeeper for the CEO, handling correspondence and inquiries
   • Handle sensitive information with the utmost confidentiality.
2. Project Management:
   • Assist the CEO in managing and tracking key projects and deliverables.
   • Lead and coordinate special projects as assigned by the CEO.
   • Perform research and provide analysis on topics as directed by the CEO.
   • Monitor project timelines and deliverables, ensuring alignment with company goals.
   • Coordinate across departments to ensure alignment with the CEO’s priorities, and to drive project success.
3. Meeting Management and coordination:
   • Schedule, organize and attend meetings, taking minutes and following up on action items.
   • Assist in the preparation of meeting agendas, documentation, and follow-ups.
   • Ensure the CEO is well-prepared for all meetings and engagements with necessary materials and information.
4. Travel and Event Coordination:

• Plan and arrange complex travel itineraries, including flights, accommodations, and ground transportation.
• Organise and manage events, both internal and external, in support of the CEO’s initiatives.

1. Communication Management:
   • Serve as the primary point of contact for internal and external stakeholders on matters related to the CEO.
   • Draft and edit correspondence, emails, and presentations manage communications on behalf of the CEO.
   • Ensure consistent and clear communication. Communicate on behalf of the CEO with shareholders, clients, partners, and employees.
   • Represent the CEO in meetings and events when necessary.
2. Operational Excellence:
   • Identify and implement process improvements to enhance the efficiency of the CEO’s office.
   • Develop and maintain systems to track key metrics and performance indicators.

7. Confidentiality:

• Handle sensitive and confidential information with discretion and professionalism
• Ensure security and confidentiality of information relating to the CEO’s responsibilities.

Qualifications:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Extensive experience as an Executive Assistant, Chief of Staff, or in a similar role.
• Superior organizational and time-management skills.
• Ability to manage multiple priorities and work under pressure.
• High level of discretion and professionalism.
• Proficiency in Microsoft Office Suite and other relevant software.

Preferred Skills:

• Strong project management capabilities.
• Experience with strategic planning and business operations.
• Ability to work independently and collaboratively.
• Exceptional problem-solving skills and attention to detail.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Job Responsibilities:

• Handle of full set of accounts.
• Prepare monthly, quarterly annual management reports & financial reports.
• Prepare Year-End closing/Accruals. Month end closing.
• Liaise with Auditors, Company Secretary and Tax Agents.
• Prepare necessary documents and assist on yearly stock take.
• Prepare and submit GST quarterly.
• Prepare submission of Government grants
• In charge of Petty Cash, checking and reimbursement of all claims.
• Handling all bank matters, liaising and work with bank relationship manager.
• Prepare GST reports and submit to IRAS.

Requirements:

• Required language(s): Candidate must be fluent in English and Mandarin, in order to communicate with mandarin speaking members and customers
• Familiar with accounting software is a plus point
• Self-driven and holds a positive learning attitude.
• Meticulous and able to adapt to a fast-paced environment.
• Ability to work independently with minimum supervision.
• Good communication skills to liaise with people from all levels.

Design Assistant/Executive

Your primary roles are to create 3D models for RISIS products (jewellery, lifestyle, and sculpture), to operate our Rapid Prototyping (RP) Machine, to do 3D scanning of RISIS products and to do any modifications on the 3D scanned models. You are required to work closely with the Designers (Sculpting, Jewellery & Lifestyle) to generate high quality 3D-printed models for visualization or production purposes. You must analyse, evaluate, and repair CAD models suitable for Additive Manufacturing. In addition, you may be tasked to design and model corporate gifts products to enhance your knowledge and skills so that you have a better understanding of the whole process from conceptualizing, developing, and producing premium gifts.

Key Responsibilities:

• To create 3D models based on 2D drawings.
• To be able to visualize, create and repair CAD files/data (.STL, .OBJ, .3DM).
• To generate 3D models as per specifications given, either by scanning or by using company-provided 3D modelling software within the required deadline.
• To generate 2D image renders for visualization based on 3D models.
• To operate and conduct regular maintenance of our Rapid Prototyping Machine.
• To liaise with suppliers on the purchasing of all necessary materials used for producing CAD models and other relevant 3D matters.
• To keep proper stock records, manage the sufficient supply and usage of all 3D related consumables.
• To keep a monthly maintenance logbook for the Rapid Prototyping Machine.
• To perform post-processes and provide high QC for 3D printed jobs.
• To maintain, update, and follow through 3D printing SOP to achieve the most optimal output and for the success of the 3D printing results.
• To perform preventive maintenance on the Rapid Prototyping Machine as and when needed to keep the machine always in ‘tip-top’ condition.

Other Responsibilities

• To support relevant sales department to do visuals for corporate project proposal.
• To co-ordinate and perform any tasks assigned by the Design Manager.
• To assist Designers with Design Order Form to relevant factories or suppliers when necessary

Requirements

• Diploma / degree in Fine Arts or related discipline.
• Preferably with 1–2 years of experience in similar capacity.
• Working knowledge of 3D design software packages.
• Ability to work well in a team.
• Meticulous and able to meet tight deadlines

The position is responsible for assisting the Director of Housekeeping in the overall management and strategy enactment of the Housekeeping Department. The focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry.

Primary Responsibilities

Manages The Day To Day Housekeeping Operation Of Rooms, Public Areas And Laundry.

• Oversees the daily operation of rooms cleaning as well as turndown operation from room assignment to assignment handover.
• Directly supervises the Houseman team and is responsible for their daily assignment of tasks and projects.
• Oversees the daily operation of public areas with focus on daily task assignments and preventive maintenance plans.
• Oversees the daily operation of laundry ensuring uniforms as well as linen sorting out, delivery and returns are executed in a timely and effective manner.
• Acts as DOHK during his/her extended absences as tasked by him/her or by EAM Rooms.
• Identifies and communicates daily to the Executive Housekeeper of any operational, product or guest related concerns, presents suggestions and solutions that impact guests, expenses and productivity.
• Helps maintain departmental standards related to impeccable cleanliness and       personalised service to residents and guests in all areas impacted by Housekeeping.
• Ensures maximum efficiency and consistency by means of ongoing, thorough inspections and audits of suites and corridors, public spaces and back of the house.
• Performs daily audits through documented checklists of all areas as assigned by DOHK following Forbes, LQA and locally implemented criteria. Performs inspections and walkthroughs along with direct reports of their respective circles of influence.
• Leads with a hands approach on supervision, constructive recommendations, clear communication and prompt follow up; enforces the hotel’s rules and regulations and departmental policies and procedures.
• Assists with interviewing, selecting and training of new colleagues. Monitors and record their progress and productivity. Ensures training hours are executed as directed by HR and DOHK.
• Handles minor performance challenges and supports DOHK with appropriate documentation and counselling for all Housekeeping colleagues.
• Finalises, approves daily and weekly rosters, staffing levels, vacation and holiday schedules in accordance with forecasted occupancy and business needs, maintains and updates attendance records.
• Completes performance evaluations for direct reports, makes recommendations for promotions, salary increases and transfers.
• Monitors ongoing verbal and written communication between shifts to ensure thorough and complete handover.
• Reviews and analyses entries in Raffles Service log book and supervises key control.
• In charge of daily ongoing and scheduled communications with associated departments through established channels regarding necessary information related to room status, group arrivals, top VIPs, special projects, out of order rooms and repair requirements.
• Works hand on hand with Royal Service Manager for a flawless handling of Lost and Found. Manages physical inventory of Lost and Found item following SOP.
• Participates in, daily and periodic departmental communication meetings and training sessions with all levels of colleagues. Assists DOHK with post minutes and keeping training records.
• Makes sure established par stocks for room linen, uniforms, guest loan items and guest supplies are on-hand and controls consumption. In control of daily, weekly, monthly inventories and reports any discrepancies to the Executive Housekeeper.
• Liaises with outside contractors pertinent to information issued by the department head, appraises the quality and reliability of their contribution and makes recommendation for or against renewal of contracts.
• Assists DOHK to prepare financial analysis, departmental reports and budgets, design worksheets, documents and master lists as directed.

Provides An Experience That Exceeds Residents’ And Guests’ Expectations

• Analyses and responds to guest feedback to ensure that guest satisfaction is exceeded. Committed to continuously improve the quality of products, services and performance of team members.
• Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.
• Gathers guests’ feedback through daily interactions with guests and shares this feedback whenever relevant in a timely manner.
• Responsible for enhancing the product and services that is presented to the guest.
• Recommends and proposes changes to the product and its services based on market research and current trends.
• Supports the DOHK in leading the Housekeeping team with a Heartist® approach.

Management And Leadership Of The Housekeeping Team

• Plans for future needs and conducts recruitment in line with company guidelines.
• Conducts training needs analysis for housekeeping colleague and ensures training programs are designed and implemented to meet these needs.
• Conducts probation and annual appraisals in line with hotel guidelines.
• Develops talent for growth management performance issue.
• Supports DOHK to Coach, counsel and discipline colleagues to enhance performance.
• Establishes a productive work schedule that is in line with local labour laws.
• Supports the Housekeeping Team to be consistent in service, use a collaborative, enabling leadership style and have regular team meetings.
• Drives constant service and system improvement.
• Executes effective and consistent one on one with direct reports with mentorship and development in mind.
• Ensures that colleagues are aware of all Fire and Evacuation procedures as well as health and safety requirements.
• Ensures effective work processes in the department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that actively support Accor’s Corporate Social Responsibility program.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Well-groomed and dressed following the property and company guidelines.
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.
• Analyses and responds to guest talent satisfaction information; gives a positive commitment to continuous improvement of product and performance.
• Performs any other duties and responsibilities that may be assigned.

Position Overview:

We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Executive specializing in Order Management. The successful candidate will play a pivotal role in ensuring a seamless order processing experience for our customers. The primary responsibility will be to manage and oversee the end-to-end order fulfilment process, ensuring accuracy, efficiency, and exceptional customer satisfaction.

Key Responsibilities:

1. Order Processing:

• Receive and review customer orders, ensuring accuracy and completeness.
• Input orders into the system accurately and in a timely manner.
• Coordinate with various departments to ensure order fulfilment within specified timelines.
• Lead and see-through end-to-end delivery process of orders (from arrangement of deliveries to delivery date)
• Handle returns enquiries and provide clear guidance to customers on return process.
• Handle all claim matters on defects and wrong pricings, etc.

2. Customer Communication:

• Communicate with customers regarding order status, delivery timelines, and any relevant updates.
• Handle customer inquiries and concerns professionally and efficiently.
• Provide proactive communication to customers regarding any potential delays or issues.
• Follow up to resolve any issues that arises.

3. Issue Resolution:

• Investigate and resolve order-related issues promptly and effectively.
• Collaborate with cross-functional teams to address any challenges in the order fulfilment process,
• To resolve feedback and address operation challenges.
• Proactively identify opportunities for process improvement to enhance overall customer satisfaction.

4. Documentation and Record Keeping:

• Maintain accurate and up-to-date records of customer orders, interactions, and resolutions.
• Prepare and maintain reports related to order processing metrics.

5. Collaboration:

• Work closely with the Sales, Warehouse, and Logistics teams to optimize order fulfilment processes.
• Collaborate with internal stakeholders to ensure alignment on customer expectations and delivery commitments.
• Foster a positive work environment.

Qualifications:

• Possess a Degree (Fresh graduate), Diploma or equivalent
• 5 years of proven experience in customer service, order management, or a related role.
• Excellent communication and interpersonal skills. Strong proficiency in written and spoken English.
• Strong organizational and multitasking abilities.
• Attention to detail and a commitment to accuracy.
• Problem-solving skills with a proactive and customer-centric approach.
• Proficiency in using order management systems and related software.

Preferred Skills:

• Familiarity with order processing systems.
• Prior experience in a fast-paced customer service environment.
• Knowledge of supply chain and logistics processes.
• Ability to adapt to changing priorities and thrive in a dynamic work environment.

Job Responsibilities

• Attend to customers’ enquiries & follow up quotation with customer
• Prepare quotation and ensure rates to customers are updated
• Handle the processing of all quotations with accuracy and timeliness
• Establish and develop new business opportunities with potential customers
• Maintain and promote a positive and professional attitude while building collaborative relationships among potential and existing customers
• Negotiate pricing with the customers
• Prepare monthly sales forecasts and reports
• Expand existing business and contribute to meet sales KPI. Customer visits when necessary
• Update and maintain customer database regularly into system
• Performs any other duties assigned by the Management

Requirements

• Minimum Diploma in Marketing or equivalent
• At least 2-year related working experience
• Proficient with Microsoft Office (e.g., Words, Excel, PowerPoint etc.)
• Preferably with experience Freight Forwarding – understanding of incoterms and shipping procedure will be an advantage
• Good negotiation skills
• Good interpersonal and communication skills, achievement oriented and able to build and foster a positive team environment
• Strong organizational and detail-oriented skills with the ability to manage and complete multiple tasks accurately and on time

Key responsibilities:

1) Perform full spectrum of Accounts Payable and fixed asset function for several legal entities including invoice posting

2) Ensure all disbursements for vendor invoice and staff claims are processed timely and accurately and comply to policies and regulations

3) Work closely with other functions to proactively manage and resolve payment and invoice issues effectively and efficiently

4) Prepare month-end reconciliations and journals

5) May be in-charge of China Entity Reporting

6) Assist Snr Accounts Executive in month end closing

7) Assist in-country compliance with government regulations including external audits and tax returns

8) Any other ad-hoc tasks from management

Additional responsibilities:

a) Any reasonable task assigned by management and deemed to be within the individual’s capabilities to ensure smooth running of the business.

b) As this is an evolving business, ongoing change is an integral part of the position. Management will liaise with the individual on any fundamental change to work practices. The individual is required to embrace and adopt any change to working practices.

Key Knowledge

a) Accountancy in Diploma/Degree or equivalent certificate

b) At least 2 years of general accounting experience is advantageous

c) Candidates are required to read and write Chinese as candidate will be in charge of reporting for China Entity

d) Has prior working experience with China accounts will be preferred.

e) Knowledge of VAT/GST and withholding tax is advantageous

f) SAP Business one experience will be advantage.

g) Knowledge of Microsoft Office. Computer literate with the ability to learn new software applications.

h) Positive working attitude with a high level of initiative

i) Good interpersonal and communication skill

j) Meticulous, able to work independently as well as in a team

Work requires willingness to work a flexible schedule.

Job Posting: Executive Assistant, Finance

Position Details

• Type: 1-Year Contract / Permanent
• Location: Novena
• Start Date: ASAP
• Salary: up to 3200

Roles and Responsibilities:

• Manage claims (MediSave/Insurance/MCPS), patient billing, pending claims follow-up, and processing of bill adjustments.
• Prepare daily, weekly, and monthly financial reports and schedules.
• Handle receipts from claims payors and maintain claims aging and weekly status reports.
• Coordinate with IT vendors to resolve claims system issues.
• Liaise with clinic operations to address submission errors.
• Support debt collection activities.
• Assist the systems team with setting up service codes and charging rules.
• Reconcile interfaces between internal and external systems.
• Handle additional ad hoc duties as needed.

How to Apply: send your resume to: [email protected] or telegram @jocelynchan ASAP!

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820

Accounts Executive

Roles & Responsibilities:

• Perform Data Entry
• Assist in AR/AP functions such as Billing, preparation of payments and invoicing
• Prepare bank reconciliation
• Assist in month end closing activities
• Maintain fixed asset register
• Maintain material master register
• Able to support ad-hoc assignments
• Liaise with bankers, company secretary, auditors and tax agent.

Requirements:

• Diploma in Accountancy/Finance/LCCI
• Meticulous and detailed
• Proficient in MS Excel/ MS Word
• Hand-on experience with ERP Systems
• Preferably 1-3 years of relevant working experience in construction industry
• Able to take responsibility, being accountable.
• Team Player and able to work on own initiative.
• Positive attitude, communication & coordination skills
• Ability to fulfil time-critical tasks on time, keep schedules and deadlines
• Able to start immediately
• 5 days’ work week

The Operations Executive is responsible for the planning, organizing, and directing, managing and evaluation of the daily operations in PRISM+. He/She also works with internal and external teams to ensure daily operations such as planning, execution, and reporting of deliveries and fleet operations of the ceiling fan delivery teams or TV/Monitor/RMA delivery teams

• Supervising and managing daily operations
• Assist with day-day logistics and warehousing activities
• Evaluating and reporting on various metrics and performances
• Develop strategies for efficient workflows
• Daily and monthly reporting of deliverables and KPIs
• Inventory management and replenishment of equipment and tools

• Experience with Microsoft Office (Excel, Word, Powerpoint) and being tech savvy
• Operations and management experience
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced, team oriented environment
• Ability to multitask and manage daily operations

The incumbent is in charge of boosting the Commercial Performance and plays a crucial role in driving revenue and ensuring the hotel’s financial and business objectives are met and everything is financially sound. Here’s an outline of their scope of work:

How your day looks like:

Strategic Planning and Revenue Growth

• Develop and implement strategies to maximize revenue across all departments (rooms, food and beverage, events, etc.).
• Analyze market trends, competitor performance, and demand patterns to adjust pricing and promotions.
• Provide regular updates on sales performance, operational metrics, and financial results.
• Collaborate with the Revenue Management and Sales teams to optimize pricing, distribution, and inventory strategies.

Sales Oversight

• Work closely with the Director of Sales and Marketing to ensure effective campaigns and promotions align with the hotel’s business goals.
• Drive initiatives to attract and retain key accounts and business partnerships.
• Evaluate the success of sales and marketing efforts and recommend improvements.            

Operational Leadership

• Oversee the performance of commercial departments (e.g., Sales, Marketing, Events, and Reservations).
• Ensure alignment between operations and the overall commercial strategy of the hotel.
• Identify opportunities for operational efficiencies that enhance profitability.
• Special projects champion to elevate Guest Satisfaction and improvement of process.
• Act as the General Manager’s representative in their absence, providing strong leadership and decision-making support.         

Financial Performance Monitoring

• Monitor key performance indicators (KPIs) such as RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), GOP (Gross Operating Profit) and occupancy rates.
• Prepare and present regular financial and performance reports to senior management.
• Identify underperforming areas and create actionable plans to address them.

Customer Experience and Brand Alignment

• Ensure that commercial strategies are aligned with delivering an exceptional guest experience.
• Maintain consistency with brand standards while adapting to market-specific needs.

Team Development and Leadership

• Guide and support department heads, ensuring alignment with the hotel’s objectives.
• Mentor and develop team members to build a high-performing commercial team.
• Foster cross-department collaboration to achieve business goals.

Stakeholder and Owner Relations

• Act as a liaison between the hotel management team and stakeholders/owners to communicate performance and strategies.
• Address stakeholder feedback with actionable plans to meet expectations.

Core Skills Required:

• Strong understanding of revenue management, sales, and marketing principles.
• Analytical and strategic thinking skills.
• Excellent communication and negotiation abilities.
• Leadership and team-building capabilities.
• Ability to adapt to changing market conditions and implement innovative solutions.

This role is highly dynamic and central to a hotel’s financial success, blending operational leadership with a focus on strategic growth and guest satisfaction.

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

About us: Asia's Gateway to Tech Living SINGAPORE | KUALA LUMPUR | HONG KONG

We are a premier international retailer specializing in electronics and tech, with over a decade of experience delivering top-tier service and after-sales support. In addition to our prominent locations in Singapore Changi Airport, Kuala Lumpur International Airport, and Hong Kong International Airport, we are a trusted supplier to duty-free channels across Southeast Asia and the Middle East.

Our reach extends beyond physical stores, as we also operate on all major online shopping platforms and manage a portfolio of independent e-commerce channels.

About the role
We are seeking a talented and experienced Freelance Accounts Assistant/Executive to join our team at Sprint-Cass Pte Ltd in the North Region. This remote role will work from home, supporting our Finance team with daily operational tasks to provide high-quality accounting and bookkeeping services

What you'll be doing: You will be executing the following tasks for Sprint-Cass Group of Companies.

1. Monthly Accounts Receivable function, including but limited to

• Cash & Various (visa, master, currencies) receipt reconciliation for POS
• Perform Sales Submission to CAG

2. Monthly Accounts Payable function, including but limited to

• Recording of suppliers’ invoices
• Consignment settlement with suppliers
• Payments for expenses and to suppliers
• AP reconciliation

3. Monthly Bank reconciliation

What we're looking for

• Min O level with 2 years of data entry experience in accounting
• Good communication and time management skills
• Analytical, meticulous and attentive to details
• Bilingual in English and Mandarin
• Ability to work independently and manage multiple tasks effectively
• Knowledge of relevant accounting standards and tax regulations in Singapore