Responsibilities

• Offering administrative and clerical assistance to support departmental functions.
• Compiling, preparing, and ensuring timely submission of necessary reports.
• Handling and processing payments for invoices.
• Arranging and coordinating meetings, including scheduling, sending invites, booking conference rooms, and setting up required equipment.
• Managing travel arrangements and scheduling appointments for the management team.
• Planning and organizing both internal and external events.
• Facilitating communication and coordination between departments to ensure efficient information flow and timely updates across the organization.
• Performing additional tasks as needed.

Requirements:

• Possess at least diploma in Business Management or a related field, with a minimum of 1 year of relevant experience.
• Proficient in MS Office
• Strong ability to multitask and adhere to deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L3Y5394V

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• To ensure compliance with standard of service, operating procedures, and health/ safety regulations
• Extend warm greetings to guests upon arrival and usher them to allocated seats.
• Ensure that mis-en place/side station is all properly set-up before the shift commences.
• Attend daily briefing and ensure all job assignments are duly carried out.
• Greet and bid farewell to guests in a professional and warm manner.
• Carry out suggestive selling.
• Assist cashier in preparing and presenting bills.
• Assign responsibilities to team members and help during busy periods.
• Supervise and train team members to ensure high service standards are maintained.
• Assist Superior to enforce all pre-check and check control procedures.
• Monitor the quality and quantity of all food and beverage items served and provide feedback to culinary team.
• Routine inspection of all outlet equipment to assure all are in proper working condition and prepare a list of equipment in need of repair and maintenance.
• Take ownership of a guest complaint/problem until it is resolved, or it has been addressed by the appropriate manager or employee.
• Develop a relationship with all guests to build repeated clientele internally and externally.
• Ensure the front and back areas meet standard for cleanliness, proper set up, sufficient supplies and equipment (HACCP)
• Ensure colleague is effective and well trained and deviation from service procedure is corrected through on the job training.
• Ensure that established control procedures, liquors’ law and regulations are followed.
• Monitor volume of business and related labor requirement forecast and control.
• To perform any other duties that may be assigned by the Management.

• Oversee end-to-end procurement activities, including RFQ/tender management, process optimization, and stakeholder training.
• Handle recurring procurement tasks such as supplier performance evaluation, approved vendor list maintenance, and updates to procurement KPIs.
• Report directly to the Operations Manager as part of the Operations Department.
• Responsible for driving cost savings, enhancing quality, and fostering a positive process culture in procurement operations.

Requirements:

• Diploma in any relevant discipline.
• At least 3 years of procurement and tender experience in the Healthcare industry.
• Able to handle and understand contract legal terms.
• Proactive with a keen eye for detail.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Company Profile

Julian Grey’s client is a solution provider for security and enterprise applications.

Key Responsibilities:

• Assist in planning and executing events such as product launches, corporate seminars, and client gatherings. Handle logistics, select venues, and prepare event materials to enhance participant experiences.
• Track and manage event budgets, ensuring expenditures align with guidelines and resources are optimized.
• Evaluate and manage vendors to ensure quality and timely delivery of services.
• Collaborate with internal teams (e.g., marketing, sales) and partner alliances to align event goals with company objectives. Act as the main contact point for event-related inquiries.
• Provide hands-on support during events, including setup, registration, and troubleshooting to ensure seamless execution.
• Gather feedback, create reports to measure success, and follow up on sales leads to ensure ROI.
• Manage schedules, databases, and budgets. Align event strategies with broader marketing goals.
• Contribute innovative ideas for events and stay updated on industry trends and competitor activities.
• Ensure all events align with the company’s branding guidelines.

Requirements:

• Studies in Business Management, Marketing, Events Management, or related field.
• Prior experience or internships in event planning or coordination preferred.
• Proficiency in Microsoft Office.
• Familiarity with IT or system integration industries is a plus.

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Interested Applicants

Please WA Justine @ 9755 9161

Shortlisted candidates will be notified

Justine Lam Nyok Yuen

Reg No. R1218722

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

The position is responsible for assisting the Director of Housekeeping in the overall management and strategy enactment of the Housekeeping Department. The focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry.

Primary Responsibilities

Manages The Day To Day Housekeeping Operation Of Rooms, Public Areas And Laundry.

• Oversees the daily operation of rooms cleaning as well as turndown operation from room assignment to assignment handover.
• Directly supervises the Houseman team and is responsible for their daily assignment of tasks and projects.
• Oversees the daily operation of public areas with focus on daily task assignments and preventive maintenance plans.
• Oversees the daily operation of laundry ensuring uniforms as well as linen sorting out, delivery and returns are executed in a timely and effective manner.
• Acts as DOHK during his/her extended absences as tasked by him/her or by EAM Rooms.
• Identifies and communicates daily to the Executive Housekeeper of any operational, product or guest related concerns, presents suggestions and solutions that impact guests, expenses and productivity.
• Helps maintain departmental standards related to impeccable cleanliness and       personalised service to residents and guests in all areas impacted by Housekeeping.
• Ensures maximum efficiency and consistency by means of ongoing, thorough inspections and audits of suites and corridors, public spaces and back of the house.
• Performs daily audits through documented checklists of all areas as assigned by DOHK following Forbes, LQA and locally implemented criteria. Performs inspections and walkthroughs along with direct reports of their respective circles of influence.
• Leads with a hands approach on supervision, constructive recommendations, clear communication and prompt follow up; enforces the hotel’s rules and regulations and departmental policies and procedures.
• Assists with interviewing, selecting and training of new colleagues. Monitors and record their progress and productivity. Ensures training hours are executed as directed by HR and DOHK.
• Handles minor performance challenges and supports DOHK with appropriate documentation and counselling for all Housekeeping colleagues.
• Finalises, approves daily and weekly rosters, staffing levels, vacation and holiday schedules in accordance with forecasted occupancy and business needs, maintains and updates attendance records.
• Completes performance evaluations for direct reports, makes recommendations for promotions, salary increases and transfers.
• Monitors ongoing verbal and written communication between shifts to ensure thorough and complete handover.
• Reviews and analyses entries in Raffles Service log book and supervises key control.
• In charge of daily ongoing and scheduled communications with associated departments through established channels regarding necessary information related to room status, group arrivals, top VIPs, special projects, out of order rooms and repair requirements.
• Works hand on hand with Royal Service Manager for a flawless handling of Lost and Found. Manages physical inventory of Lost and Found item following SOP.
• Participates in, daily and periodic departmental communication meetings and training sessions with all levels of colleagues. Assists DOHK with post minutes and keeping training records.
• Makes sure established par stocks for room linen, uniforms, guest loan items and guest supplies are on-hand and controls consumption. In control of daily, weekly, monthly inventories and reports any discrepancies to the Executive Housekeeper.
• Liaises with outside contractors pertinent to information issued by the department head, appraises the quality and reliability of their contribution and makes recommendation for or against renewal of contracts.
• Assists DOHK to prepare financial analysis, departmental reports and budgets, design worksheets, documents and master lists as directed.

Provides An Experience That Exceeds Residents’ And Guests’ Expectations

• Analyses and responds to guest feedback to ensure that guest satisfaction is exceeded. Committed to continuously improve the quality of products, services and performance of team members.
• Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.
• Gathers guests’ feedback through daily interactions with guests and shares this feedback whenever relevant in a timely manner.
• Responsible for enhancing the product and services that is presented to the guest.
• Recommends and proposes changes to the product and its services based on market research and current trends.
• Supports the DOHK in leading the Housekeeping team with a Heartist® approach.

Management And Leadership Of The Housekeeping Team

• Plans for future needs and conducts recruitment in line with company guidelines.
• Conducts training needs analysis for housekeeping colleague and ensures training programs are designed and implemented to meet these needs.
• Conducts probation and annual appraisals in line with hotel guidelines.
• Develops talent for growth management performance issue.
• Supports DOHK to Coach, counsel and discipline colleagues to enhance performance.
• Establishes a productive work schedule that is in line with local labour laws.
• Supports the Housekeeping Team to be consistent in service, use a collaborative, enabling leadership style and have regular team meetings.
• Drives constant service and system improvement.
• Executes effective and consistent one on one with direct reports with mentorship and development in mind.
• Ensures that colleagues are aware of all Fire and Evacuation procedures as well as health and safety requirements.
• Ensures effective work processes in the department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that actively support Accor’s Corporate Social Responsibility program.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Well-groomed and dressed following the property and company guidelines.
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.
• Analyses and responds to guest talent satisfaction information; gives a positive commitment to continuous improvement of product and performance.
• Performs any other duties and responsibilities that may be assigned.

We are seeking a dynamic and results-driven Business Development & Academic Executive to promote and expand Singapore Human Resources Institute’s (SHRI) solutions and programmes. This role requires a professional with an understanding of business development, strong communication skills, and the ability to build and nurture client relationships. The successful candidate will play a key role in driving growth through collaborating with Marketing in outreach and effective program campaigns.

Key Responsibilities:

Business Development

• Develop and execute a business development strategy to increase enrollment for programs and position SHRI as a partner of choice.
• Identify and pursue new opportunities by targeting corporate clients, and industry partners.
• Build and maintain strong relationships with HR / Business leaders, organizations, and associations to promote program offerings.
• Utilise market research to understand trends in HR education and adapt sales approaches to meet prospective client needs.
• Collaborate with the marketing team to develop impactful marketing campaigns, including digital content, events, and promotional materials.

Academic Program Promotion

• Serve as a knowledgeable spokesperson for HR programs, effectively communicating their value, curriculum, and career impact to prospective students and corporate partners.
• Conduct informational sessions, webinars, and one-on-one consultations to guide prospects through program offerings and admission processes.
• Provide accurate information on program structure, schedules, and costs, while addressing any questions or concerns from prospective students or corporate clients.
• Liaise with academic and administrative departments to ensure smooth communication of program details and seamless onboarding of new students.

Relationship Management & Client Support

• Develop and manage partnerships with key organizations, associations, and influencers to expand program reach and credibility.
• Act as the primary contact for enrolled students and corporate clients, ensuring a high level of satisfaction through ongoing communication and support.
• Monitor and report on program performance metrics, including enrollment numbers, student satisfaction, and partner engagement, to refine strategies.

Qualification:

• Minimum Diploma in Business, Marketing, Human Resources, or a related field.
• 2+ years of experience in business development, sales, or a similar role, preferably within education or HR.
• Proactive, self-motivated, and results-oriented with strong networking skills.
• Comfortable working in a collaborative environment and adapting to changing priorities.

Job Description:

• Handling and managing a portfolio of clients in providing corporate secretarial services.
• Handling client acceptance and compliance.
• Incorporation, striking off companies, etc.
• Filings with ACRA.
• Preparation of XBRL files.
• Assistance in processing work passes for clients.
• Assistance in billing and collections.
• Other ad hoc duties as assigned.

Knowledge:

• Knowledge of administrative and corporate secretarial procedures and systems such as company formation, keeping files and records and other office procedures.
• Knowledge of principles and processes for providing corporate secretarial services. This includes filling up company application forms, KYC checks and evaluation of customer.
• Knowledge of ACRA filing system.

Skills:

• Effective verbal and written communication skills.
• Strong organizational, multi-tasking, communication, and interpersonal skills.
• Ability to manage and use time efficiently and effectively.
• Proficiency in computers, including using Excel, Word, and Outlook.
• The ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures, etc., that are necessary for providing proper administrative/corporate secretarial procedures and maintaining a sound operation.
• The ability to make independent decisions when circumstances warrant such actions.
• Diploma or degree in Finance, Accounting, ISCA, ICSA, Business Law or those pursuing related qualifications.
• Minimum 2 year experience in related field.

About Our Company:

We are newly established Singapore's first full-house renovation company, featuring an integrated one-stop marketplace. Our robust international supply chain and unique sales model provide unlimited growth opportunities for employees.

Key Responsibilities:

1. Proactively develop clients through phone calls, online channels, etc., schedule appointments, and guide them to the store.
2. Assist designers in receiving clients, explaining design solutions, and signing contracts.
3. Follow up with clients and promptly address their inquiries to enhance customer satisfaction.
4. Participate in showroom display adjustments and daily maintenance to create a pleasant shopping environment.
5. Participate in marketing campaigns to increase brand awareness.

Job Requirements:

• At least 3 year of sales or customer service experience. Preference given to candidates with experience in the home furnishing industry.
• Excellent communication and interpersonal skills.
• Ability to work independently in a fast-paced environment.
• Fluent in both Chinese and English, with strong written and oral communication skills.
• Willingness to travel occasionally and participate in training.

We Offer:

• Basic Salary 2000 or more based on experience. High Commission Rate.
• Ongoing professional development opportunities and training.
• A dynamic and innovative work environment.

How to Apply:

Interested candidates are invited to apply online. Only shortlisted candidates will be notified.Thank you for applying.

This role will require you to be highly people oriented as you need to interact with multiple individuals on a daily basis. You will work closely with the management team to carry out daily administrative operations and undertake various office support tasks. You will need to work with a high degree of attention to details and to incorporate new and effective ways to achieve better results.

Responsibilities

• Oversee recruitment processes, including but not limited to advertisement on various platforms; sourcing for various avenues to attract talents; filtering resumes; scheduling appointments
• Speaking to candidates to ensure compatibility for the role
• Provide weekly recruitment reports
• Daily operations report checks to ensure all information are prepared for payroll
• Ensure proper documentation and approval for all reimbursements
• Manage filing and record keeping by accurately filing the information in a timelymanner consistent with office guidelines
• Coordinate and organize internal events and festive celebration
• Assist with travel and visit arrangements and logistics
• Ad-hoc duties as assigned

Requirements

• Degree or diploma in Administration, Human Resource Management or related disciplines
• At least 1 year of relevant experience in a fast-paced environment
• Proficient in Microsoft Office applications
• Good command of spoken and written English
• Takes initiative, assume responsibility for tasks and projects and to resolve problems
• Pleasant personality with positive interpersonal and communication skills
• Well organized and meticulous with attention to detail
• Possess the ability to work under pressure and tight deadlines

Preferences

• Job Skills Recruitment, Filing / Document Management, Microsoft Office
• Job languages English, Chinese (Mandarin)

We regret to inform that only shortlisted candidates would be notified.

Responsibilities

• Organise and conduct regular credit and accounts receivable review meetings with business units and sales departments to resolve delinquent accounts.
• Follow up and communicate with customers regarding outstanding payments.
• Review and process new customer account applications.
• Maintain and update customer account details and credit limits in SAP.
• Monitor daily sales transactions for credit holds in SAP and communicate with the sales department to address overdue issues.
• Disseminate invoices, statements of accounts, reminder, and confirmation letters.
• Perform customer account reconciliations and confirmations.
• Prepare regular collections and accounts receivable status reports for management.
• Liaise with insurers to apply for trade credit insurance for customer accounts with credit terms.
• Liaise with banks regarding bank guarantees, including letters of credit.
• Verify supporting documents to carry out billings to customers.
• Perform other ad hoc duties as assigned

Requirements:

• Minimum of 1 year of relevant experience
• Proficiency in SAP software is an advantage
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QX3XY593

We are looking for an experienced and proactive Senior IT Executive for one of our clients. Reporting to the IT Manager (Vessel), the Senior IT Executive will ensure the smooth IT system operations onboard the company’s vessels. He/she will be responsible to provide level one and two IT support and be responsible for the installation, maintenance and repair of onboard computer networks, systems and hardware. The ideal candidates would have at least 3-5 year of relevant experience in networking or marine field computer systems. He/she will has good problem-solving skills and is a self-starter and a great team player.

Job Responsibilities

· Responsible for supporting all system maintenance, troubleshooting, and upgrading of all computers and server onboard.

· Install, maintain and repair onboard computer networks, systems, and hardware;

· Provide 1st and 2nd level IT support services including but not limited to troubleshooting, PC setup, Networking, Satellite Communication, etc.

· Install and setup IT system for new buildings and takeover vessels.

· Train Senior Officers in Communication cost control, IT policies on ship, activity report etc.

· Board Ship to solve issues that can’t be resolved remotely when required and handle all system enquiries when on-board the vessels.

· Assist with computer hardware / software installation and configuration.

· Perform communication system check & also perform firmware update if required.

· Check the business applications on all network computers to ensure they are working satisfactory.

· Ensure endpoint security is online and computer systems in business network and data backup are done accordingly.

· Verify the network on-board is working satisfactorily (e.g. Network sharing, remote desktop, firewall, Wi-Fi, etc.)

· Install update / patches on IT system & perform inventory check on IT systems on board.

· Conduct Cybersecurity drill & check if latest backup and file sync via NAS is operational.

· Record job done with photos and provide summary report.

· Any other duties as and when assigned by the superiors.

Requirements

· Diploma / Degree in Marine Electronics Engineering/ Computer Science or its equivalent

· 3-5 years relevant experience in networking or marine field computer systems

· Good knowledge in Microsoft Office 365, MS Server products, Networking and Security domain & Good knowledge in ITIL

· Proactive and a self-starter with strong customer orientation and multi-tasking capabilities

· Good troubleshooting and communication skills

· Must be physically fit to go onboard vessels and travelling to/fro shipyards and vessels when required

Others

· 5-day work week

· Centralised location and excellent staff benefits

We regret that only shortlisted candidates will be notified.

• 5 days work week (Monday to Friday, 9 am to 6 pm)
• 1 years Contract can convert to Permanent staff
• MNC based Travel Agency
• AWS provided

Travel Operations Executive

Job Responsibilities:

• Handle in-bound and outbound trips (Mainly Japan related)
• Handle hotel reservations, respond to inquiries about rates, and check availability.
• Manage restaurant reservations for clients.
• Coordinate and schedule transportation, including buses and other modes of transport.
• Arrange tour guides and facilitate interpretation.
• Coordinate ticket arrangements for attractions like Night Safari and USS.
• Organize and maintain documents and data.
• Handle ad-hoc tasks as required. (Example: provide on-site assistance for customers in case of emergencies, sudden illnesses, or injuries.)

Job Requirements:

• Experience in office work, including data entry.
• Meticulous and able to handle data entries accurately and efficiently.
• Proficiency in Mandarin language will be necessary to liaise with mandarin speaking clients.
• Understanding about Japanese language will be a plus point (NOT a must)
• Ability to respond to issues in case of emergency, considering the industry's 24/7 operation.
• Experience in the travel industry will be an added advantage.

Interested applicants, please send your resume to Tiffany (R1104633) for immediate processing.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

Responsibilities

• Proactively prospect, identify, qualify and develop a sales pipeline
• Close business to meet and exceed monthly, quarterly and annual bookings objectives
• Build strong and effective relationships, resulting in growth opportunities
• Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs
• Work closely with the Professional Services team to achieve customer satisfaction

Requirements

• BA/BS required
• Knowledge of Malay or Bahasa Melayu and an understanding of the cultural nuances of the Malaysia market can be advantageous in supporting business objectives, managing client relationships effectively, and communicating with key stakeholders
• Significant experience in quota-carrying roles within fast-paced and competitive markets, typically 8+ years, with a focus on FSI and Public Sector business in Malaysia.
• Demonstrated ability to articulate the business value of complex enterprise technology
• A track record of overachievement and hitting sales targets
• Skilled in building business champions and running a complex sales process
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus
• Driven and competitive: Possess a strong desire to be successful
• Skilled in managing time and resources; sound approach to qualifying opportunities
• Possess aptitude to learn quickly and establish credibility. High EQ and self-aware
• Passionate about growing your career in the largest market in software (database) and developing and maintaining an in-depth understanding of MongoDB products
• Ability to present & excellent listening skills
• Proactive and consultative selling approach
• Strong exposure to handling the assigned Market Track record of maintaining relationships with accounts
• Experience working with Channels & Ecosystems of ASEAN.

We are seeking a talented and detail-oriented Bids & Proposal Executive to join our dynamic team in Singapore, Singapore. In this crucial role, you will be responsible for developing and managing high-quality proposals and bids that align with our company's strategic objectives and drive business growth.

• Lead the end-to-end proposal development process, from initial client requirements analysis to final submission
• Collaborate with cross-functional teams to gather necessary information and create compelling, client-focused proposals
• Conduct thorough research on potential clients, competitors, and industry trends to inform proposal strategies
• Develop and maintain proposal templates, content libraries, and best practices documentation
• Manage multiple proposal projects simultaneously, ensuring timely delivery and adherence to quality standards
• Coordinate and facilitate proposal review meetings with internal stakeholders
• Analyze win/loss data to continuously improve proposal processes and success rates
• Stay up-to-date with industry trends, regulations, and best practices in proposal management

GENERAL DESCRIPTION: Ensure customer satisfaction by providing a high level of communication, both internal and external, along with the proper execution of customer orders from initial inquiry through delivery of product on domestic and international sales. The Sales desk must contribute to the planning, direction, and coordination of the sales and customer service efforts of the Company for generating revenue and profits respectively.

DUTIES:

1. Receive inquiries from customers, establish selling price via company pricing policy, prepare and submit tender/ quotation proposals to customer with a high focus on securing the order.
2. Follow up on tender/ quote to determine if they will become orders or lost sales. Provide feedback to management and outside sales for further follow-up.
3. Perform accurate and thorough order entry and assure proper contract review has by performed for each order.
4. Provide manufacturing with a complete and concise order package to ensure all customer requirements will be provided for and assist in scheduling of orders by prioritizing customer delivery requirements as needed.
5. Communicate with customers timely to maintain customer satisfaction throughout job.
6. Provide liaison between outside sales, manufacturing, and customer by keeping close contact with prospective clients throughout sales cycle.
7. Analyze and provide explanations to management when order does meet acceptable levels of profitability.
8. Communicate as needed with inside and outside sales group to promote sales of company’s products and services.
9. Support receivables department as required to ensure payment terms are adhered per contract.
10. Maintains timely and accurate input of quote activity, sales bookings, and department records respectively.
11. Perform job functions in accordance with Vallourec Tube-Alloy’s Standard Operating Procedures.
12. Evaluate standard operating procedures and order entry systems for accuracy and suitability.
13. Dedicate the time required to achieve customer satisfaction and the responsibilities of an Inside Sales Associate, beyond normal work hours, if necessary.
14. Maintain required department documents such as specifications, price list, discount list, customer account list, and any other controlled documents issued to sales.
15. Must be flexible to travel to other locations to assist in workload or attend external training as required.
16. Team Work - Balances team and individual responsibilities; Contributes to building a positive team spirit.
17. Perform other duties as assigned.

AUTHORITIES:

• Direct liaison to Customer from initial enquiry to delivery.
• Formulating pricing and lead time for commercial offers to customers
• First level of review on Customer PO before releasing for scheduling.
• Internal coordination with departments – carries the voice of the customer from order receive to delivery.

ACCOUNTABILITIES:

• Achieving annual sales targets for revenue and profitability
• Managing and maximizing Customer Satisfaction throughout sales cycle
• Translating customer pains and market trends to Sales Team to improve and adapt Organization’s offerings

REPORTS TO: Department Supervisor as applicable per facility.

QUALIFICATION/EXPERIENCE:

• Possesses at least a Degree or Diploma
• Minimally 2 years’ experience as inside sales/customer Service function.
• Strong interpersonal and communication skills is desirable
• Well versed in Microsoft Office suite applications
• Fresh graduates with strong analytical and problem solving skills are also welcomed to apply

SPECIAL SKILLS:

Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before individuals or groups of customers, vendors, licensors, or employees of organization.

Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software; Order processing systems and Manufacturing software or equivalent combination. Preferred Knowledge of Microsoft Office products, i.e. Outlook, Word, Excel, and PowerPoint.

Role Overview

Yue Hwa Chinese Products is seeking a dynamic and customer-focused experienced Senior Customer Experience Executive to join our team in Singapore. This full-time, on-site position plays a pivotal role in delivering exceptional customer service and enhancing customer satisfaction. You will be the main point of contact for addressing feedback, resolving issues, and ensuring a seamless and positive customer experience. The role requires strong collaboration across departments to implement customer-centric strategies that build loyalty and engagement. Flexibility to work shifts, weekends, and public holidays is essential.

Key Responsibilities

• Primary point of contact with customers at every touch points.
• Handle customer inquiries, feedback, and complaints with professionalism and efficiency.
• Resolve customer issues and conflicts promptly, ensuring a positive resolution.
• Work closely with various teams to develop & implement strategies that improve customer satisfaction & loyalty.
• Monitor and analyze customer feedback to identify trends and recommend improvements.
• Maintain accurate records of customer interactions and ensure timely follow-ups.
• Uphold Yue Hwa’s reputation for delivering high-quality service that aligns with our brand values.

Experience & Skills

• Minimum 4 to 5 years in a customer service or customer experience role, preferably in the hospitality, retail, or service industry.
• Conflict Resolution: Proven ability to manage challenging situations & resolve conflicts effectively.
• Ability to multi-task, fast learner, proactive, reliable & capable of working both independently & collaboratively as a team
• Bilingual, with strong communication skills to effectively engage a diverse customer base.
• Proficient in both written and spoken English and Chinese (knowledge of Chinese culture & language is an advantage).

Qualifications

• Diploma in Business Administration, Hospitality, or a related field.
• Strong problem-solving and organizational skills with attention to detail.
• Experience managing customer feedback and handling complaints professionally.
• Ability to thrive in a team-oriented environment.
• Able to shifts, weekends, and public holidays.
• Eligibility: Open to Singaporeans and Permanent Residents only.

Responsibilities:

Able to prepare full set of accounts and perform Bookkeeping functions on a monthly, quarterly or yearly basis for different types of companies and businesses

Able to prepare and compile financial and management reports

Preparation, submission and filing of GST returns for our clients

Preparation of Audit Schedules and liaising with external auditor during Annual Audit

Having relevant knowledge of corporate and personal tax and handle simple tax computation and able to liaise with IRAS if necessary

Supervise, review and correct the work of junior accounting staff

Any other duties/tasks as assigned

Requirements:

Diploma in Accounting/bachelor’s degree in accounting at least 5 years of relevant working experience

Work experience in a CPA firm would be an added advantage

Experience in handling various industries accounting will be an added advantage

Strong attention to detail and good analytical skills

Proficiency with Microsoft Office and accounting software e.g. MYOB, AUTOCOUNT, XERO

Must be initiative, multi-tasking, work independently, hardworking and meets tight deadlines

Good interpersonal, communication and ability to work under pressure

Bilingual in English and Chinese preferred (to liaise with Mandarin speaking clients)

Immediate available is preferred

Responsibilities

• Determine training needs by reviewing the company's present activities and future plans.
• Develop & deliver training plans according to the pre-determined training needs.(Technical, Non-Technical & Product)
• Organize and conduct customer centric programs.
• Update and prepare all training literature, manuals and according to guidelines.
• Purchase & maintain all training equipment and assets.
• Conduct ICT Service Technician and ICT Senior Technician training.
• Conducts HVT Training and Certifications as well to reduce TMD in RTC.
• Collaborate with inter-department to develop & deliver training to cover gaps in processes and procedures.
• Handles other Ad-Hoc training, events & needs e.g OBU installation training, technical campaign sharing & Technical Skills Competition, ICT Graduation Ceremony, Retail Standards Audit, Customer Care Event. etc.
• Monitoring & ensuring staff development and progress in certification within the stipulated period by 18 months.
• Any ad-hoc training administration duties as assigned

Requirements

• Minimum Diploma / Degree in any engineering discipline
• Having attained ACTA/ACLP or 3-5 years of technical training experience, in automotive industry is an added advantage
• Exposure of technical training in continental brand
• Proficient in MS Office
• Working Hours : Mon 8.30am 6.30pm,
  Tue Fri 8.30am 6.15pm
• Job Reference: L38X3658

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

In view of current service expansion, our ESL team is recruiting for a Senior Executive to join the Network Planning team. You will be supporting the team in slot contracts negotiations as well and providing analytical support in structuring, modifying, and reviewing new and/or existing Alliance partnerships.

To excel in this role, you should be someone with strong communication and negotiation skills, with the ability to deal and perform in ambiguous / stressful situation. You must be someone with strong attention to details, with a drive for result.

Responsibilities:

Communication with alliance partners and internal stakeholders

• Strong negotiation with alliance partners on matters such as port omission, blank sailing, vessels sliding, compensation, etc.
• Liaising with ESL Capacity and Trade team on slot compensation issues with Partners.
• Managing and drafting of Slot Charter, Slot Exchange and Vessel Sharing Agreements.
• Maintain partners’ relationship and monitoring of adherence by alliance partners with process as outlined in the agreements.
• Communicate with internal and external stakeholders on service changes / new service launch.

Reporting and monthly settlement

• Slot cost review with partner and adjustment for bunker factor and charter hire on a monthly / quarterly basis
• To monitor and review monthly settlement with Partners, for bill-able or payable to alliance partners for over-use / reefer plugs usage, etc

Requirements:

• Diploma or Degree; preferably in Business Analysis, Economics, Maritime related studies
• At least 4 to 5 years of experience in container shipping industry, specifically with network planning / trade / pricing experience
• Proficiency in MS Office application; Microsoft Excel

JOB DESCRIPTION

A company in healthcare manufacturing industry is currently looking for an AP Accounts Executive to join their expanding team.

Reporting to the manager, the incumbent will be responsible to manage daily AP operations, cash management, process monthly invoices and key invoices into the system, preparing and process payment, assist with month end closing, AP reconciliation, and resolve issues related to AP invoices.

The role will include some portion of AR as well, where the incumbent will be responsible to manage AR balance, process receipts, resolve discrepancies, maintaining accurate records, and following up with invoices.

Successful candidates can expect to work in a role with opportunities of growth and training, with an established organization.

REQUIREMENTS:

• Diploma in Finance, Accountancy, or equivalent
• Minimum 2 years of relevant working experience
• Experience or exposure with AR function is good to have, AP experience prioritized
• Proficiency in both English and Mandarin language as the role requires to communicate with the China branch
• Previous experience with handling Sage software is preferred

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all candidates will be contacted.

• Assist in the management of files.
• Assist in the drafting and preparation of court documents and correspondences.
• Support day-to-day operational matters and office duties.
• Perform clerical duties e.g., scheduling of appointments and meetings; tracking of timelines and deadlines; data entry; collating and organising data and documents; drafting of letters/emails; online submission of forms, documents, and reports etc.
• Assist in the set-up of meeting rooms for in-person meetings, court hearings, and videoconferencing.
• Coordinate with courier services for dispatch of documents and other effects.
• Resolve administrative and operational issues, and implement improvements to workflow.
• Follow-up with any other administrative duties as assigned.

The Recruitment Executive supports the permanent recruitment activities of a company in the Technology Team. He/She handles the end-to-end recruitment processes, from job postings to hiring. He/She supports the manager in implementing recruitment strategies. He/She works with external recruitment partners and institutions to source for suitable candidates. He/She screens and shortlist candidates, schedules and conducts interviews. He/She is familiar with local manpower regulations. He/She handles all administration pertaining to recruitment.

Responsibilities:

• Sourcing high calibre and relevant candidates and screening CVs
• Conducting telephone interviews and assessments
• Building rapport with candidates
• Ensuring that you maintain good communication with candidate at all times and gain a good understanding of their future career ambitions
• Ensuring that all administrative records are maintained and up to date - uploading new candidates on to our in-house database and processing their applications
• Assisting with the advertising of new vacancies and managing the response to these effectively and providing an outstanding candidate experience.
• Other tasks necessary to complete the role as requested

Desired Skills and Experience:

• Excellent telephone manner, confident and comfortable on the phone
• Ability to work under pressure and to deal with high volumes of work
• Previous experience of screening candidates in a recruitment environment
• Team player
• Keen eye for attention to detail

about the company

Our client is one of Asia’s largest diversified real estate groups and focuses on real estate investment management and real estate development. They are on the look out for a Facility Executive (Retail) to join their dynamic team during an exciting time in their development.

about the job

• Assist the Operations Manager in overseeing the efficient operations and maintenance of the retail mall.
• Coordinate operational programs and implement maintenance activities to ensure the mall functions at peak performance.
• Prepare the annual budget, oversee and administer all maintenance contracts, and manage expenses related to the mall's operational needs.
• Support the execution of Asset Enhancement Initiatives, tenant renovation projects, and operational needs for mall promotional activities.
• Collaborate with the Contract & Procurement team to manage and execute specific or ad-hoc procurement, cyclical replacements, and enhancement projects for the mall.
• Address all feedback and service requests promptly and efficiently.
• Lead technicians and manage vendor services to ensure adherence to professional standards in daily operations.
• Participate as a member of the Company Emergency Response Team (e.g., Site Incident Controller, First Aider, etc.).

skills and experience required

• Diploma in Building/Facilities Management

To apply online please use the 'apply' function, alternatively you may send me your updated CVs at [email protected]. We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R1982617

Position title : Jewellery Sales Executive (Junior /Senior)

Location: Paragon, Orchard
Working Days: 5-day, must be able to work retail hours, roster rotation (includes PH, weekends)
Working Hours: 10.45am – 9pm
Salary: Junior role - Up to $3,000 // Senior role - Up to $4,000

Job Description:

The Role:

We are looking for a Jewellery Sales Executive. You will be working directly with the customers, providing them product knowledge and effectively selling both the brand and product. You will be required to share brand history, product knowledge and the highest level of customer service with all potential customers.

Responsibilities:

As a sales executive, it is key that you build long term relationships with customers. You are expected to familiarize yourself with the products so as to easily recommend based on the customer’s needs and preferences. You will have to work hand in hand with your sales team and boutique manager to achieve sales targets. You will also be required to perform cashiering duties and follow-up with customers on after sales services. Your duties will include negotiating and closing high value sale and handling any other ad-hoc duties as assigned.

Requirements:

1. Minimum 1 year retail sales experience required for junior position, prior experience in luxury Jewellery/watch is preferred
2. Knowledge of MS Excel and Word
3. Able to commit to retail hours including weekends and public holidays

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

ESL offers a unique opportunity to build and develop our Trade function. We are a regionally focused agile shipping line with ambitions to be the best carrier in our chosen markets. We offer a dynamic environment with an ability to make an impact – you will have line of sight between your day-to-day work and the USD impact to the organization. We are building a diverse team across nationalities, gender and experience and will empower this team to grow our business to be the best-in-class regional carrier.

ESL Group seeks a motivated and proactive team player to join our organization as the Trade Executive.

This key role will manage pricing strategies to maximize revenue and profitability, playing a crucial part in optimizing pricing strategies, and aligning them with the company's business objectives. The ideal candidate will have a basic shipping knowledge and the ability to work independently while also collaborating with others.

Job Responsibilities

• Establish pricing strategies to maximize lifting, revenue, and profitability.
• Understand the pricing process holistically across various stakeholders and the impact of various prices
• Analyze market trends and competitive landscape to determine optimal pricing to achieve business goals.
• Work with overseas agents and manage the daily pricing activities and resolve any operational issues from a commercial perspective.
• Monitor service performance and analyze vessel profile to improve cargo mix for optimal results.
• Support feasibility service studies, and actively participate in business development initiatives.
• Maintain pricing data and ensure accuracy in pricing systems.
• Gather market information about industry trends, regulations, and best practices related to pricing.
• Perform other ad-hoc duties and projects as assigned by management.

Requirements

• Bachelor's degree in a relevant field, such as Maritime, Business, Logistics, supply chain management, or a related field.
• A minimum of 2-3 years of progressive experience in shipping, freight forwarding, or logistics industry.
• Strong analytical skills and ability to interpret data to make pricing decisions.
• Good market knowledge and strong communication skills to interact with internal and external stakeholders.
• Motivated and pro-active team player, ability to work independently and collaborate with other departments.
• Proficiency in MS Excel and other pricing software/tools.