Job Highlights

• Fast paced working environment in shipping and cargo operations for renewable energies
• Independent & energetic work culture
• Passionate working culture

Job description:

• Manage shipping and cargo operations from Asia to Europe and USA
• Liase with customers in Europe, USA and Asia
• Report to director of the company and upper management levels
• Liase with customers in Asia and Europe
• Be punctual for work
• Liase with buyers and suppliers in Asia and Europe on all cargo operations matters including but not limited to contracts, LC, invoices, loading and discharging of cargoes and demurrage calculations for bulk and container shipments
• Contactable 7 days a week on mobile
• Handle and prepare all shipping documents including invoicing, bill of ladings, certificate of origin etc
• Perform adhoc duties as required by the Director of the company

Pre-School Accounts & Operations Executive/Manager

Early Childhood Care Industry (14 branches with over 500+ employees) Join Superland now!

RESPONSIBILITIES:

Accounts

• Provide Accounting Support for Payments to Vendors
• Prepare quarterly GST reports in compliance with regulations
• Co-ordinate Year-end closing of accounts

Procurement / Operations:

• Provide support to Operations Director & render support for new centre set-up e.g. NETS application, Little Lives etc
• Identify and source new suppliers to enhance procurement options with competitive prices
• Maintain and develop an approved suppliers list
• Obtain quotes from various suppliers and follow-up on purchase requisition & receipt of goods
• Coordinate activities between school and vendors e.g. teaching resources etc.
• Orders & Purchases of required items for office/school
• Check delivery orders
• Other Administrative duties such as Insurance Renewal/Claims, Season Parking Renewals

REQUIREMENTS

• Diploma level qualification in accounting or related field
• A minimum of two years finance accounting will be an added advantage
• Multitasking and time-management skills, with ability to prioritise tasks
• Good written and verbal communication skills
• Good knowledge of accounting and bookkeeping procedures
• Energetic and works efficiently
• Able to speak in Mandarin to liase with chinese speaking vendors
• Able to work Independently and as part of a team

PERKS

• Bonus
• Health Insurance
• School holidays on top of Annual leave (E.g. Teacher’s Day, Children’s Day, etc)
• Birthday Leave
• Family Care Leave
• Dental

Monday - Friday (8.30am - 5.30pm)

Roles & Responsibilities

The F&B executive learns the roles of Sandwich Artist and Shift Leader, supervises restaurant staff and daily operations to ensure that food safety, product preparation, cleanliness and inventory control standards are maintained.

Maintains standards of restaurant safety and security. Exceptional guest service is a major component of this position.

Tasks and responsibilities:

Performs all tasks and responsibilities of a Supervisor

Supervises food preparation to ensure that food safety and operations standards are maintained.

Coordinates and supervises staff so that standards of cleanliness are maintained as outlined in the SUBWAY® Operations Manual.

Manages a staff of approximately 5 to 7 in a team. Assigns, oversees and evaluates work.

Performs paperwork duties and assists with product orders and inventory.

Assists with planning of special events and promotions.

Completes University of SUBWAY® courses as directed.

Conduct interviews and appraisal of the team

Prerequisites:

Education: Degree or Diploma

Experience & skills: Experience in restaurant operations, preferably with supervisory experience. Requires excellent communication skills, ability to deal with all levels of team members. Computer knowledge is desirable.

Physical: Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

Must be able to work on any shift, weekends and Public Holidays. To be contactable via HP anytime during restaurants' opening hours.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Responsibilities

• Day-to-day IT helpdesk support, hardware setups, etc
• Server Administration and Network/Firewall/VPN maintenance
• Manage and configure POS and ERP system settings
• Support and manage store opening projects across multiple regions
• Liaise with HQ IT for all group initiatives, protocols and systems implementation

Requirements

• Degree/Diploma in Computer Science or related studies with 3 – 5 years or more working experience
• Good experience in Windows, Networking and Firewall administration, maintenance and technical support
• Must have experience working in Retail and/or F&B industry.
• Must have working experience in at least one POS and/or ERP systems
• Experience in configuring and troubleshooting network connectivity issues
• Good communications and problem-solving skill
• Team player and be independent in executing work-related jobs.
• Occasional travelling might be required

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

You are responsible for the full cycle of recruitment process of the assigned departments. In addition, you will also provide advisory and support to the departments on HR-related matters and implement HR programmes and initiatives. You will participate and spearhead HR projects as and when required.

Job Requirements

• Diploma holder with 8 years of relevant HR experience
• Strong communication and interpersonal skills
• Proficient in Microsoft Word and Excel
• Effective organizational skills with an ability to prioritize workload.

Key Highlights

• Great exposure to the education sector
• Nearest MRT: Labrador Park
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $3,400 per month
• Contract Duration: 11 months

Key Responsibilities

Business Development:

• Outreach to corporates and partners to create a pipeline of prospects for the organization's Platform.
• Identifying new leads and fostering initial engagement with corporate clients.

Event and Engagement Management:

• Organizing and managing events like workshops, networking sessions, and roundtables to facilitate collaboration and drive leads further down the funnel.

Technology Matchmaking:

• Acting as an intermediary, matching corporate needs with technology providers (or "solvers") to address specific business use cases.

Key Requirements:

• Only Singaporean!
• Degree in Business Management or any related field.
• Experience in BD, Programme Outreach, Events or any related will be a big plus!

Interested candidates please click "Quick Apply". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

Responsibilities:

• Ensure employees conforming to company’s policies and regulations.
• Ensure company conforming to government’s regulations, e.g. Employment Act, CPF, MOM regulations and etc.
• Monthly Income Tax, CPF and other relevant contribution preparing.
• Meeting and solving government issues with their respective officer.
• Responsible for employees’ EA form.
• To enforce and review the company’s policy, employees guidelines & updating the employee’s handbook.
• Participate in company’s policies and regulations formulation.
• Responsible for the preparation, coordination of recruitment, and arrangement for interview.
• Prepare monthly payroll and maintain the payroll records for employees to ensure its accuracy and completeness.
• Provide work related or personal counselling for employees.
• Execute and prepare the performance appraisal for employees for year end bonus and annual increment reports.
• Prepare monthly HR reports as required by superior.
• To handle employee’s exit interview and domestic inquiry.
• To conduct induction program for new staff.
• Provide solutions and proposals to meet departmental quality objective.
• Checking punch cards & update leave, medical & training record from time to time.
• Revised HR procedures and forms for running HR operations smoothly.
• Preparing and updating correspondence letters and memo to all employees.
• Employee Personal Files and HR System updating & backup from time to time.
• Customized reports layout by reprogramming accordingly to the needs of Management or other departments.
• Problems analysing and solution proposing to Management when needed.

*** Performs a variety of marginal duties not listed, to be determined and assigned as needed.***

Academic Requirement:

Diploma in Human Resource Management or higher

Experience/ Skill:

▪ With at least 2 years’ experience in Human Resources environment.

▪ Resourceful, mature, good interpersonal and communication skills

▪ Confidentiality, tactful and discretion when dealing with people.

▪ Well versed in Employment Act and Industrial Relation.

▪ Computer literate.

Job Description:

• Achieve growth and hit sales targets as well as pursue new accounts development in untapped markets
• Devise strategy to promote and sell our service
• Take pride in professional account servicing and be committed to close every business deal with integrity and thorough servicing
• Meet and liaise with clients to understand their requirements and provide regular updates on projects, including project status reports and sales forecast reports
• Prepare and deliver marketing plans to achieve key objectives
• Ensure marketing plans are executed according to the project timeline
• Maintain good relationship with media vendors and publishers to ensure collaboration in campaign / events
• Spearhead and develop creative and integrated media solutions for clients to maximise the impact of the marketing campaigns by using offline and online engagement solutions offered by the agency
• Strategies, execute and evaluate all digital marketing and social media campaigns and activities – across all different platforms – for internal and external projects
• Assist to organise campaign / events
• Produce, execute and deliver projects on time, within budget and exceeding all clients’ expectations
• Identify trends and insights, keep abreast of new social media or creative executions and digital marketing trends
• Participate and provide ideas during internal creative brainstorming sessions and occasionally for client pitches
• Collaborate with a team of creative staff from concept development to delivery of final product
• Any ad-hoc duties as directed

Job Requirements:

• Possess at least a Digital Marketing / Marketing / Mass Communications / Creative / Media and Advertising or equivalent
• Minimum 3 years of client servicing or B2B experience
• Be proactive with good communication skill, customer focused and interpersonal skills
• Meticulous, ability to multi-task and work within tight timeline
• Possess positive disposition, independent, resourceful and a team player

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• Rostered Schedule by Management, 5 days per week

Job Description:

This is a full time role for a Front Desk Officer located in Alexandra Rd. Our client is in the automotive industry. You will be responsible for handling phone calls and answering general inquiries. You will greet, check in, and announce customers upon their arrival. Additionally, you will manage the Sales Executive turn system and ensure the showroom is tidy and orderly. Part of your responsibilities includes ensuring that display cars are in good condition, both inside and out. You will also provide refreshments to customers and perform general administrative duties as needed.

Qualifications:

• Experienced as a Receptionist or customer service ground job.
• Have basic MS Office and data entry skills.
• Willing to work in out of office locations when requested.

You will collaborate with stakeholders on timely data submissions and accurate reporting of clinical quality indicator results. This involves data extraction and analysis, and maintaining the department’s database. You will also promote and encourage staff participation in quality improvement programmes and contribute to projects relating to Quality Improvement initiatives.

In addition, you will coordinate and support Ensure Safe System (ESS) for Quality Assurance & Risk Management and liaise with ESS stakeholders to ensure standards are met. You will also coordinate meetings, prepare meeting minutes and reports, and provide any other administrative support. You will also work closely with internal/external stakeholders to support corporate programmes and participate in ad hoc operational projects and initiatives.

The selected candidate will be offered employment on 2-year renewable contractual terms.

Job Requirements:

· Degree in Biological Science or Applied Science, with 2 years’ working experience

· Proficient in Microsoft Office applications

· Excellent interpersonal, written and oral communication skills

· Meticulous with good organisational skills and able to work independently

Responsibilities

The role will assist in the functions described below:

HRIS

· Assist in post implementation. Analyse, troubleshoot and rectify issues raised during the implementation of the processes required for the HRIS

· Maintenance of the HRIS

· Maintain, create, and update all documents related to HR processes including employee files, policies and procedures

· Prepare regular and ad hoc HR reports

Training & Development

• Assist in department training & development needs
• Assist to source and administer L&D programmes and initiatives, including submission of government training grants

Compensation & Benefits

· Assist in insurance renewal, claims and leave administration

· Administer employee’s work injury related issues and all other insurance matter

· Maintain the eLeave system and prepare annual closing on carried forward leave

Payroll administration

· Prepare and process payroll for MCL

· Support in monthly CPF submissions, NS claims, government claims, filing of tax submission, and any other payroll-related matter

HR Policy Compliance

· Ensure HR policies and procedures comply with local labour laws and regulations.

· Regularly review and update HR policies to reflect changes in legislation

· Support all HR related survey

Other Projects

• Other projects/tasks may be assigned from time to time depending on business requirements

You will provide administrative support and coordination for the smooth maintenance of training functions, databases, reports and assisting in major events/projects.

Job Requirements

• Diploma with a minimum 2 years' working experience

• Good command of written English and knowledge of Microsoft Office

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Responsibilities

• Assist day-to-day Accounts Payable function which includes recording of invoice and payment processing
• Manage royalty accruals and billings
• Track and process intercompany billings on a timely and accurate basis.
• Liaise with respective stakeholders for Stock-Count matters, perform reconciliation and prepare monthly inventory's JV
• Conduct intercompany reconciliations across all entities to ensure compliance and alignment
• Support day-to-day finance operations, ensuring smooth and efficient financial transactions
• Responsible for month end closing and assist in audit process
• Participate in system enhancements / implementations.
• Support the necessary overseas expansion finance requirement, if needed
• Involve in ad hoc duties as and when assigned

Requirements

• Minimum Diploma in Finance/Accounting or relevant Professional Accounting Qualification
• At least 2 years of relevant experience in this role
• Experience in using Microsoft Business Central system/ NAVISION is preferred
• Advanced Excel skills (pivot table, VLOOKUP, Macros is an advantage)
• Experience with audit background and/or F&B and handling overseas accounts is an advantage
• Ability to work with people in different levels of the organization.
• Meticulous and keen eye for details; strong financial analytical and problem-solving skills
• Committed, confident personality with strong communication and interpersonal skills
• Able to work independently and as a team in a fast-paced environment

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Roles & Responsibilities:

1. Manage executive's schedule, appointments, and travel arrangements.

2. Coordinate meetings, events, and conferences.

3. Prepare and edit correspondence, reports, and presentations.

4. Develop and implement administrative processes and systems.

5. Maintain confidential and sensitive information.

6. Track and report expenses.

7. Conduct research and data analysis.

8. Preparing documentation for ISO documentation Flow Process, SOP and WI

9. Control Inventory and asset

Requirements:

- Min 3 years relevant experience in administrative job scope

- Experience working in a lab setting or document control is an advantage

- Experience working in Excel is an advantage

Join Our Friendly Team!

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access self-storage.

The Group expanded rapidly since its inception in 2019 and now has branches in Paya Lebar, Ubi, Bedok, Bukit Merah, Leng Kee and Clementi. To complement its suite of self-storage solutions, the Group also added moving services, wine self-storage and co-working spaces to our product offerings for customers.

The Group recently acquired its 5th building, Storefriendly Jurong East and is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

CUSTOMER SERVICE OFFICER

Highlights

• 9 am to 6 pm (no shift) - suitable for candidates with family or study commitments.
• Company will consider posting to most convenient branch for candidate.
• Attractive basic salary, allowances and performance incentives.
• Company structure facilitates career progression and job specialisation.

The Job

• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for :

The Candidate

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.

Key Highlights

• Great exposure to the government sector
• Nearest MRT: Labrador Park
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $3,400 per month
• Contract Duration: 11 months

Key Responsibilities

• Assisting in design and producing of communication materials (Socials, EDMs) to raise awareness of organization's portfolio of open-source companies
• Outreach to new developers’ communities and augment them to existing community
• Support outreach engagement efforts (Meet-ups & Conferences)
• Increase exposures for our portfolio of Accreditation and Spark companies to interested developers
• Develop quarterly news update for Enterprise partners

Key Requirements:

• Degree in Mass Communication/ Marketing or any related field.
• Minimum of 1 years of relevant experience in communications, events management or equivalent.
• Familiar with social media and/ or email marketing and Adobe Creative Software/Canva is a plus.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

Job Responsibilities:

• To deliver professional and expert concierge services to customers.
• To handle customer requests or enquiry via phone, email, and/or chat.
• To handle dining and event requests.
• Interact with customers to provide information in response to inquiries and to handle and resolve complaints.
• Establish relationships with customers with a positive customer experience feeling after every contact.
• Communicate responses in a clear, professional, timely and concise manner.
• Work with team and resources to provide customer with requested service.

Job Requirements:

• Candidates must possess at least 3 years of Call Centre/ Guest Relations / Hospitality experiences.
• Experience in F&B reservations and setting preferred;
• Proficient in Microsoft Office (especially Excel and PowerPoint);
• Customer service oriented, result driven & good team player;
• Excellent communications & interpersonal skills;
• Able to working in a fast-paced environment;
• Able to work weekends and public holidays.

Key Responsibilities:

Proposal Development:

• Support the end-to-end proposal process, including gathering and organizing content, writing, editing, formatting, and reviewing proposals.
• Ensure that proposals are compliant with client specifications and requirements, including formatting, layout, and legal/contractual obligations.
• Collaborate with the Bid Director and other stakeholders to develop win strategies and value propositions.

Coordination & Management:

• Coordinate with internal and external stakeholders to collect and compile technical and commercial information needed for the proposal.
• Manage proposal timelines and deadlines to ensure timely submissions.
• Maintain a proposal schedule and task list, ensuring each proposal step is completed efficiently.
• Organize and lead proposal kick-off meetings, internal reviews, and post-submission debriefs.

Documentation & Compliance:

• Conduct thorough compliance checks of proposals to ensure adherence to client RFP/RFQ requirements.
• Develop, maintain, and update templates, proposal materials, and databases to support continuous improvement in proposal preparation.
• Maintain accurate records of submitted proposals and keep track of success rates and feedback.

Qualifications & Skills:

• Bachelor's degree in Business Administration, Engineering, Communications, Marketing, or a related field.
• 2 to 5 years of experience in proposal or bid management, preferably in an engineering, construction, or consultancy environment.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Adobe InDesign or other desktop publishing software.
• Experience in coordinating bids for large-scale engineering or construction projects preferred.

Key Roles & Responsibilities

- Handle full set of accounts (AP/AR/GL), ensuring timely & accurate recording of transactions

- Intercompany balances & transactions reconciliation

- Month-end closing processes including accounts closing, schedules, reconciliations and management reports

- Prepare consolidation reporting packs bi-annually & annually

- Prepare & reconcile quarterly GST returns

- Analyze management reports, trends/fluctuations, collaborating across departments to support company objectives

- Cash flow management

- Ensure timely preparation & submission of required statistical reports to authorities

- Liaise closely with auditors, tax agents, and corporate secretariat on audit & filing matters

- Prepare regulatory filing report, annual financial statements & corporate tax

- Support and ensure compliance with all filing requirements

- Participate in system enhancements & implementations, along with continuous process redesign & improvements

- Perform any ad-hoc duties as assigned

Requirements

- ACCA, Degree in Accountancy or related field

- A minimum of 3 years of relevant experience in related areas

- Delivery focus and work well under pressure and tight timelines

- Ability to work independently and in a team within a fast-paced dynamic environment

- A team player & self starter with a strong initiative

- Strong financial analytical & problem solving skills

- Meticulous & detailed oriented

- Committed, confident personality with strong communication & interpersonal skills

- Strong working knowledge of IFRS

- Proficient in MS Applications with advanced Excel skills

- Experience with MYOB/ABSS experience is a plus

1. Perform Access Control Duties

2. Pefrom Guard and Patrol Duties

3. Perform Crowd and Traffic Control Duties

4. Protect and escort VIPs and Valuables

5. Enforce security and safety at majorand private events

6. Major deployment sites includes Changi Airport, Land Checkpoint, Singapore Prison Services, Key Installations and Refineries, etc.

Job Title: Human Resource & Admin Executive
Location: Singapore
Job Type: Full-time, Immediate Start

Company Overview:
Bestfoody Pte Ltd is a dynamic and growing organization committed to fostering a collaborative, diverse, and high-performing workplace. We are seeking a motivated and experienced Human Resource Executive to join our team. This is an exciting opportunity to contribute to the development and management of HR processes in a fast-paced environment.

Job Description:
We are looking for a detail-oriented and proactive Human Resource Executive to manage a variety of HR functions, including recruitment, work pass management, employee onboarding, and administrative duties. The ideal candidate will have a strong understanding of HR processes and policies, exceptional communication skills, and the ability to handle sensitive information with discretion.

Key Responsibilities:

• Recruitment & Hiring:Manage end-to-end recruitment process, including job posting, candidate screening, interview coordination, and selection.
  Collaborate with hiring managers to understand staffing needs and requirements.
  Ensure timely and effective hiring to meet business needs.
  
• Work Pass & Employment Authorization:Process and manage work passes, permits, and other relevant employment documentation for local and foreign employees.
  Stay up-to-date with local employment laws and regulations to ensure compliance in all work pass applications.
  
• Letter of Appointment & Onboarding:Prepare and issue letters of appointment, contracts, and other related documentation.
  Coordinate the onboarding process for new employees, including induction programs, benefits enrollment, and system access setup.
  
• Employee Handbook & Policies:Assist in the development and maintenance of the employee handbook, ensuring it aligns with company policies and legal requirements.
  Ensure employees are aware of company policies, procedures, and benefits.
  
• General Administration:Provide administrative support for HR-related tasks, including record keeping, filing, and maintaining HR databases.
  Address employee inquiries related to HR policies, benefits, and administrative processes.
  

Requirements:

• Minimum of 2 years of experience in HR or related administrative roles.
• In-depth knowledge of HR functions, employment laws, and regulations.
• Experience with work pass applications and employee onboarding processes.
• Strong communication and interpersonal skills, with the ability to interact effectively with all levels of employees.
• Excellent organizational and time-management skills, with the ability to handle multiple tasks simultaneously.
• High level of discretion and confidentiality.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Relevant HR qualifications (e.g., SHRM, HR certification) are a plus.

Immediate Start:
This position requires an immediate start, so we are looking for candidates who can begin work right away or within a short notice period.

How to Apply:
Interested candidates are invited to submit their updated resume along with a cover letter outlining their relevant experience and why they are a good fit for this role to [email protected]

You are responsible for overseeing the operation of telecommunications (PABX), Workplace Safety and Health (WSH), Business Continuity Management (BCM), as well as other operational support services. You will monitor and review existing maintenance service contracts, ensuring that services are delivered on schedule and meet the required standards. You will lead and manage initiatives to achieve excellence in service quality, while also supporting and enhancing the centre’s infrastructure. You will work with different stakeholders including regulatory bodies to ensure timely project completion and compliance with regulatory requirements. Additionally, you will review policies and procedures related to your scope of services, and lead or participate in corporate committees and projects.

Requirements

· Degree in any discipline with at least 3 years’ relevant working experience, preferably in healthcare or telecommunication operations

· A WSQ certification in WSH would be an advantage

· Proficient in Microsoft Office applications

· A team player with good interpersonal, organisational and communication skills

· Also able to work independently and resourcefully in a dynamic environment, with a passion for analysing and improving operations

• Grants AdministrationResponsible for the processing of various types of grant submissions, adhering to the grant terms and conditions of the various grantors. The process will include the reconciliation of grant expenditure, identifying non-fundable expenditure items, conducting budgetary checks etc.
  Work closely with all stakeholders to coordinate, clarify and advise on issues related to grant processing, ensuring timely and accurate processing of grants.
  Apply accounting knowledge for the posting of grant receivables/payables and reclass of non-fundable expenses through SAP.
  Maintain proper data records of grant submissions and working papers.
  Regularly update the work schedule to report on the progress of the assigned submissions.
  Address any grant-related queries raised by grantors and other stakeholders.
  
• Grant AuditAssist the team lead in supporting grant audits, including the collation and extraction of necessary documents required.
  Liaise and follow up with various stakeholders to ensure completion of audits within the stipulated timeline with the panel of appointed auditors.
  
• OthersManage and run RPAs within Central Grant Team to ensure process efficiency for grant submissions and grant audit document extraction. The RPA administrator role will be rotated among the team.
  Maintain dashboards for management reporting using Power BI.
  Any other ad-hoc assignment
  

Specific Requirements

• Possess at least 1 to 2 years of relevant accounting experience, preferably in a shared services environment.
• Having an accountancy or equivalent finance and accounting qualification will be advantageous.
• Strong analytical, communication, interpersonal, and stakeholder engagement skills.
• Self-driven and independent and can thrive in a fast-paced environment.
• Experience in working with iGrants, IGMS, and the SAP system will be advantageous.
• Meticulous, able to multi-task and deliver results under tight timelines.

Purpose of Job

Reporting to the Partnerships & Engagement Manager, the Partnerships and Engagement (P&E) Executive is responsible for the sourcing and engaging potential partners and donors for YWCA, as well as coordination and management of charitable donations, fundraising campaigns and outreach to donors for the purpose of philanthropic gifting. He/She will also coordinate YWCA’s membership programmes and maintain membership records and relationships. He/She maintains strong relationships with our Partners, Donors, Members and other Stakeholders and supports YWCA’s community events.

Responsibilities

Fundraising & Donor Engagment

o Support the management of donor relationships, including the set-up of structured donor engagement processes and maintaining of donor databases.

o Provide administrative support for fundraising activities, including the planning and execution of fundraising campaigns such as charity carnivals, flag days, charity dinners, online campaigns and other fundraising events, as well as preparation of donor letters and campaign promotional materials.

o Assist in the establishment and adherence with guidelines for donations, manage the protocols on fundraising based on statutory requirements and performing compliance screenings.

o Support the maintenance of donor databases, ensuring accurate and up-to-date records, including working with Vendors for enhancements on any system.

o Process donations received and work with internal stakeholders in the administration of donations and ensuring compliance with charity governance and regulatory requirements.

o Prepare Management Reports to evaluate effectiveness of fundraising campaigns or impact of donations. Ensure timely submissions of reports to Program Sponsors.

o Work with Marcomms team to develop marketing and publicity materials to support fundraising initiatives and to promote YWCA’s outreach events.

• Membership Relations

o Manage the membership lifecycle including recruitment, onboarding and renewals of membership.

o Serve as the primary point of contact for members to continuously improve member experience.

o Manage communication with members, review membership applications and maintain the accuracy of the membership database.

o

o Enhance member benefits and services that add value to the membership experience.

Requirements

• Minimum 2 years of experience in managing memberships, donations or fundraising, or other equivalent role in support events administration.

• Good Microsoft Office (Word, Excel, PowerPoint).

• Strong aesthetic and communication, including knowledge of online design tools to develop publicity materials.

• Able to work in evenings / weekends to support fundraising / membership events.

Competencies

• Good verbal and written communication skills.

• Strong stakeholder management skills and confidence in engaging at all levels.

• Well organised and meticulous.

• Strong time management skills and ability to manage concurrent tasks effectively.

• Confidence in handling databases and generating reports.

• Hands-on and possess high initiative in following through.

• Strong team player who is able to self-direct her work independently.

Job Summary:

Actively support TOUCH’s Digital Transformation journey by working closely with external and internal stakeholders and vendors to maintain and support TOUCH’s systems that enable Digital Capability and transform TOUCH into a data-driven and client-centric organisation.

Principal Responsibilities and Duties:

• Collaborate with internal stakeholders and vendors to design, implement, maintain and support digital end-to-end processes spanning across TOUCH systems
• Work with internal and vendor teams to design, maintain and support TOUCH technology platform built on Dynamics 365 (D365) Customer Relationship Management (CRM) and Business Central (BC), support issues and problem management, and design solutions to meet business needs.
• Use technical knowledge and expertise to conduct functional impact assessments, analyse business processes and requirements
• Analyse cloud service providers release plans, propose recommendations and work with internal teams and vendors to carry out action plan
• Ensure all business and technical documentation are kept up to date
• Ensure internal and vendor teams address and solve issues and problems in a timely manner to meet defined Service Level Agreements (SLAs)
• Monitor and address key issues with application programming interfaces (APIs)
• Contribute as a member of a cross-functional, agile delivery team.

Essential Qualifications and Competencies:

• Degree in Computer Science, Information Technology or a related technical discipline with at least 5 years of relevant working experience
• At least 3 years of working experience in Customer Relationship Management, Enterprise Resource Planning and Reporting solutions
• Working experience with technology such as Microsoft 365, Dynamics 365, Azure, Power Platform, SQL Server Reporting Services (SRSS), Jet Report and APIs
• Knowledgeable and experienced in application development, vendor and agile project management
• Good communication skills
• Strong grasp of digital concepts, technology and business models is advantageous
• Strong problem-solving and analytical skills
• Hands-on with a can-do attitude
• Positive attitude and a team player
• Energised by innovation projects and technology adoption in social services.