As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to support the smooth operations and administration of CareHub. Your exceptional organizational skills, discretion, and ability to handle complex tasks will be instrumental in ensuring operation success. You will be instrumental in supporting the monitoring of CareHub’s key performance indicators (KPIs) and ensuring that CareHub’s service standards are met to deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion to continuously support our call centre officers to obtain and maintain competency in managing resident and partners’ queries within KPIs and standards. You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

Roles and Responsibilities include but not limited to:

1. Knowledge champion: Part of the first line which Call Centre Officers can approach for complex queries and clarification on CareHub’s workflows.
2. Curate and review knowledge based on cases and upcoming initiatives in a timely manner with proper documentation and tracking of when and which articles are due for review. This involves the creation, review and upload of articles to ensure a relevant knowledge management system to support the Call Centre Officers.
3. Support the training and refresher of CareHub team for new and existing staff. For example, being one of CareHub trainer to the creation and implementation of knowledge quizzes and competency refresher sessions.
4. Conduct audits on call and email cases to ensure standards are met with proper documentation and basic visualization charts to support high-level reporting to management.
5. Support in the identification of training and service gaps through analysis of call centre’s data and collaborate with team to implement initiatives to close gaps.
6. Troubleshoot basic IT issues and escalate complex IT incidents to the appropriate parties in accordance with workflow / protocol and follow-through till resolution.
7. Coordinate and facilitate staff training programs and workshops, ensuring proper documentation and tracking of training activities and budget.
8. Support in the manpower planning and scheduling to ensure there is sufficient manpower helming the CareHub’s hotline and email.
9. Asset management which includes the update and maintenance of asset record on a regular basis.
10. Support procurement activities by researching and identifying potential suppliers. You will be responsible for requesting and reviewing price quotations, negotiating terms, and making purchase recommendations. Your role will also involve maintaining inventory records and ensuring the timely delivery of goods and services.
11. Play a vital role in the on-boarding process of new employees, handling administrative tasks such as coordinating paperwork, updating and coordination of the training plan and schedule, updating email distribution lists, setting up workstations, and providing necessary resources. Additionally, you will be responsible for managing off-boarding activities, including the collection of company assets, conducting exit interviews, and updating relevant records.
12. Collaborate with other departments to support the operations and administration of CareHub eg. work with the finance department to track and monitor budgetary expenditures.
13. Coordinate and schedule meetings which will involve the booking of rooms, arranging necessary equipment, and ensuring all logistical aspects are well-organized.
14. Undertake additional administrative tasks as required. These may include data entry, filing, and providing general office support. You will also have the opportunity to support other departments with various projects and initiatives on an as-needed basis.

Qualification Required and Area of Discipline

• At least Diploma qualification
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in training and audit related roles in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends
• Note: Current working location is in the West.

You will manage all the non-clinical tasks of the Dialysis Centres (DCs) that are assigned to you. You will resolve operational challenges at the DC, ensuring delivery of consistently high service standards to patients. Guide a group of Senior Officer/Officer (Deputy Executive) and monitor their performance of their assigned responsibilities.

Managing of Operational Related Matters

• Conduct periodical reviews of the general operation, identify potential areas of compliance vulnerability and risk; develop / implement corrective action plans for resolution of problematic issues, and provide general guidance on how to avoid or deal with similar situations in the future.
• Resolve all operational issues at the DCs and provide guidance and support to DEs in ensuring the smooth operation of the DCs that is under your purview.
• Manage the growth and development of DEs by identifying learning needs and opportunities.
• Responsible for raising non-clinical incident reports.
• Work closely with the nurse manager in preparation of obtaining DC license, DC license renewal and internal/external audits.
• Coordinate the setting up of new DCs together with BLD/FM.

Stock and Product Management

• Ensure optimise usage of DCs storage space and actively monitor stock replenishment process in all DCs together with DEs.
• Responsible for the new product evaluation feedback and reporting of defective products.

Events Management

• Coordinate with internal departments (DVM, CCO, ComCare and Allied Health) to ensure programmes and events planned for the DC is being carried out smoothly.

Asset and Equipment Management

• Responsible for the yearly asset verification exercise.
• Responsible for the dialysis chairs/medical fridge maintenance and repair.
• Work closely with BME to ensure that all medical equipment in the DC are fully functioning.

Others

• Implement foundation policies & initiatives at the DCs.
• Work closely with the Nursing Zone Lead, nurse manager, Infection Control team and other supporting departments to deliver high healthcare standards.
• Collating of data for project, drafting of administrative papers and coordinating meetings and events and prepare presentations.
• Liaise with both internal and external parties on operational issues.
• Participate in foundation and/or functional group, DC activities.
• Any other duties assigned by supervisor.

Qualification (Related Field)

• Possess a Degree in any discipline with at least 2 years of relevant experiences

Experience

• Candidates with previous working experience in a healthcare setting will have an added advantage

Soft Skills

• Ability to multi-task, work independently and work in a team
• Excellent communications and interpersonal skills
• Good analytical and coordination skills
• Proficient in MS Office

Job Summary:

• Industry: Healthcare
• Employment type: Temporary for 6 months
• Working location: Kent Ridge

Job Responsibilities:

• Assist in coordinating and providing administrative support for all meetings and events
• Preparation of meeting materials, coordination for circulations and recording into statutory records
• Minutes taking and minutes writing (preferred but not compulsory)
• Assist in preparing and circulating Directors’ Resolutions in Writing and related documents for signature and approval
• Filing of Notices with the Accounting and Corporate Regulatory Authority (ACRA), Charities
  Portal, etc.
• Managing and submission of claims, vendor invoice processing, including any procurement
  process involved
• Assist in Corppass administration and maintenance and all related functions
• Assist in any other logistics and administrative support

Job Requirements:

• Preferably possess a SAICSA Executive Diploma in Corporate Administration (EDCA) or a Degree equivalent
• At least 3 to 5 years of relevant experience in a public company or service provider for Corporate Secretariat services
• Ability to carry out basic corporate secretarial tasks with minimal supervision.
• Must be a team player, meticulous and have a keen eye for detail.
• Good verbal and written communication skills
• Proficient in Excel, PowerPoint and Word Documents.
• Ability to multi-task and work under tight timelines
• Good people, analytical and organisational skills

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret that only short-listed candidates will be notified.
Registration No: R24123448 / EA Licence No: 12C6253

Benefits

1. Attractive Salary Package: Basic salary up to $3,500 with a variable bonus.
2. Work-Life : 5-day work week with structured working hours (Monday to Thursday: 9am - 7pm, Friday: 9am - 6pm).
3. Location: Office based at 1 Sims Lane, Singapore 387355
4. Professional Growth: Gain exposure to operations management, client relationship building, and service improvement strategies.
5. Supportive Environment: Work in a dynamic and collaborative team setting that values efficiency and service excellence.

Job Description

We are seeking a proactive and detail-oriented Operations Executive to manage collections, operations, and service strategies. This role involves ensuring seamless operations, team management, and maintaining strong client relationships.

If you have prior experience in an operations or call center environment and a passion for delivering excellent service, we’d love to have you onboard.

Roles & Responsibilities

• Manage collections, oversee operations, and execute project management tasks.
• Develop and implement service strategies for continuous improvement.
• Conduct performance reviews to ensure adherence to Service Level Agreements (SLAs).
• Build and manage a strong and effective operations team.
• Maintain excellent relationships with clients, fostering trust and satisfaction.
• Act as a customer advocate, championing sales and service excellence.
• Ensure compliance with MAS Guidelines on Outsourcing (OSPAR).
• Oversee system implementation, integration, and management.
• Handle additional ad hoc duties or projects assigned by management.

Requirements

• Diploma/Degree in any discipline or relevant experience.
• Strong verbal and written communication skills.
• Effective presentation abilities.
• Highly meticulous with excellent interpersonal skills.
• Capable of performing under pressure and meeting tight deadlines with minimal supervision.
• At least 3-4 years of relevant operations experience.
• Experience in a call center environment.
• Experience & Knowledge of AR/AP processes.

Additional Information

• Salary: Up to $3,500 basic + variable bonus.
• Working Hours: Monday to Thursday: 9am - 7pm.
  Friday: 9am - 6pm.
  
• Location: 1 Sims Lane, #03-05/06, Singapore 387355.
• Open to all genders, with preference for candidates with call center operations experience.

Job Description
Executes campaigns and supports tactical activities (E.g., In-person event, email marketing, digital marketing)
Liaise with internal and external stakeholders and assist with project management duties (including logistics and milestone management) for related marketing events
Monitor and track progress of campaigns using various marketing metrics and provide post-event evaluation, reporting and analysis
Collaborate with sales teams to identify and capitalize on opportunities to strengthen lead generation activities
Sourcing new sales opportunities through inbound lead follow-up and outbound cold emails
Conduct market research and analysis to evaluate trends, branding awareness and competition ventures

Requirements
Bachelors Degree in Marketing or relevant discipline
Minimum 2 years of similar Marketing experience within ICT Industry
B2B Event Management or Content Creation experience will be an advantage
Proficient in MS Office and marketing related software/ tools (HubSpot, Canva, Adobe Photoshop, Adobe Illustrator etc.)

-------------

Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Benefits

• Monthly Salary: SGD4,000 – 4,500
• Health allowance
• Phone Allowance
• Travel Expenses paid

Main Activities:

• Prospecting new opportunities. Go-to-market approach.
• Developing sales campaigns and manage sales activations.
• Keeping in close contact with the market and customers to gather feedback and provide a good service.
• Managing customer's portfolio seeking to achieve the established sales targets and expand the product mix.
• Provide solutions from sales and operations to deliver on time and in full.
• Strong commitment in achieving monthly sales target.
• Managing sales and marketing actions.
• Planning market demand and stocks.

REQUIREMENTS

• Graduated/Bachelor’s Degree in Business Administration or related fields.
• At least 2 years of experience in sales.
• Proficient in Microsoft Excel.
• Strong communication skills.
• Experience and network in dealing with household products will be considered an advantage.

QUALIFICATIONS:

• Motivated with good initiative and take on responsibility.
• Detail-oriented with a high ability to organize and plan your activities.
• Good learning attitude with focus in productivity.
• Team player.

Responsibilities:

• Plan, schedule, update, and follow up on machinery servicing records to ensure optimal performance.
• Liaise with in-house mobile mechanics, the warehouse department, and site in charge regarding machine servicing schedules and parts availability.
• Any other ad-hoc duties as and when assigned

Requirements:

• O Levels
• 1 years relevant experience
• 5-day work week
• Company transport provided

1. Assist in the planning, execution, and monitoring of projects to ensure timely completion.
2. Coordinate with clients, contractors, suppliers, and internal teams to ensure smooth project execution.
3. Track project progress and prepare regular reports for stakeholders.
4. Manage project documentation, including contracts, schedules, budgets, and progress reports.
5. Monitor project risks and issues, proposing solutions and mitigating potential impacts.
6. Ensure compliance with company policies, safety regulations, and industry standards.
7. Facilitate meetings, prepare agendas, and document action points for follow-up.
8. Assist with resource allocation and manage project budgets effectively.
9. Support continuous improvement initiatives within the project management process.
10. Source suppliers online for goods required for repair and replacement work on site.
11. Prepare quotations, send them to clients, and follow up on purchase orders.
12. Collaborate with existing suppliers to learn about their products and services.
13. Order parts and materials from suppliers as needed.
14. Stay updated on industry trends and continuously improve knowledge and skills
15. Ability to work independently and take initiative
16. Some background in engineering or related field preferably
17. Willingness to learn and adapt to new processes.

Responsibilities

• Formulate strategies to build a lasting digital connection with customers and grow followers, brand interest and engagement through engaging content across different digital platforms.
• Plan and monitor the ongoing company presence on social media (Facebook, Instagram, Linked In, Youtube and other new platforms)
• Launch optimized online adverts through Facebook or Google etc. to increase company and brand awareness.
• Brainstorming new digital marketing platforms and ways to capture customer attention
• Compose online copywriting, proofreading and editing for various digital marketing content to ensure consistency in branding
• Design of online marketing collaterals such as graphic illustrations, photo and video production via Adobe Design Software or Canva.
• Acquire insight in online marketing trends and keep strategies up-to-date.
• Conduct market surveys, research trade information, and analyse competitor’s online strategies.
• Deliver monthly proposals, reports, presentations and share insights to develop optimization plans and provide action plans
• Any ad-hoc duties as assigned

Requirements

• Minimum 3 years of relevant working experience
• Creative thinker & self-starter
• Excellent understanding of digital marketing concepts and best practices
• Experience with B2B social media, Google Adwords and SEO
• Skills and experience in creative content writing
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills

FUJIFILM Business Innovation is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). We have pioneered numerous technologies and accumulated expertise since our establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Our portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). We also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

On 1 April 2021, we have changed the company name from Fuji Xerox to FUJIFILM Business Innovation. More than just a name change, it embodies our commitment to continue as a company that always pursues business innovation.

The Role:

As a Project Manager, with strong project management capabilities and a proven track record in managing multi-million-dollar projects in Government and Commercial sectors, you will be responsible for:

Project Management

• Project leadership in delivering Manage Print Services, Document Outsourcing and Communication Services, Business Process Services and Business Application Solutions through structured methodologies
• Oversee and support the implementation of projects, tracking and controlling all project phases and activities, risk management and quality assurance
• Manage and ensure timely delivery of projects’ operations with various cross functional stakeholders
• Produce Project Artefacts compliant with, and subject to the Fujifilm Business Innovation Project Framework
• Ensure approval and sign-off of all necessary project deliverables and Artefacts
• Control project design and planning activities associated with projects
• Assist Management to deliver business improvement outcomes as required
• Manage customer expectations to ensure customer satisfaction through the application of stakeholder management disciplines

Stakeholder Management

• Work closely with internal stakeholders to coordinate and evaluate project requirements and develop processes to ensure successful and sustainable execution of the project
• Maintain professional relationships with clients to ensure optimal level of client satisfaction

Requirements:

• Degree/Diploma in Computer Science, Information Technology or equivalent, with PMP/CITPM preferably
• At least 2 to 3 years’ working experience in IT projects
• Have a good understanding in technology, particularly as related to imaging software and hardware, document integration
• Adequate project management capabilities in managing IT projects
• Ability to provide mentorship and leadership to the team
• Good communication skills with excellent spoken and written English
• Result and customer-service oriented
• Committed and responsible team player with ability to interact with all levels

Only shortlisted candidates will receive a response. Therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

Rachel Heng

EA License No: 11C5502

Registration No: R23115318

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Provide assistance in procurement, financial and administrative matters at Risk Management Institute:

Office & facilities management (35%)

• Assist in procurement needs of the research institute and staff by working with procurement business partners
• Assist in HR matters (recruitment, appointment/re-appointment, on-boarding/off-boarding) of research/adjuncts/administrative staff by working with the respective hiring teams and HR business partners
• Assist in financial matters (i.e. Asset management, etc.) with finance business partners
• Coordinate and assist in the HR appointments/administrative matters of academic visitors, visiting professors and interns by working with HR business partner
• Provide administrative support for research seminars, conferences, pedagogical talks, and other events and ad-hoc administrative/HR matters of the research institute
• Provide general office administrative support and building facilities management
• Maintain order supplies and handle general office tasks.
• Any other ad-hoc tasks as assigned by reporting manager

Programme support (35%)

• Assist with administrative duties for the Master of Science in Financial Engineering (MFE) programme team, including but not limited to – Checking of student records, documentation, providing support at events/exams, coordination with Procurement, HR, Finance offices, liaison with students and lecturers on administrative matters
• Assist in financial matters, e.g., payments
• Provide general administrative support to the team

PA duties (30%)

• Managing director’s calendar, emails, meetings and appointments
• Process claims and expense reports and maintain accurate financial records
• Organize and coordinate events, seminars and conferences
• Uphold confidentiality and manage sensitive information with discretion

Qualifications

• Recognised Diploma / Degree with at least 2 years of relevant working experience
• Decent understanding and working knowledge of HR matters is a plus
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint, etc.)
• Knowledge of good office practices, procedures, IT savvy, and equipment
• Meticulous, proactive, a high level of integrity, and organized mindset is essential
• Ability to multi-task and work within given timeline
• Ability to independently analyze issues and problem-solve when needed
• Good interpersonal and effective communication (verbal and writing) skills are essential
• Entry-level candidates are welcome to apply

Responsibilities:

1. Provide general legal advice on property related matters to our salespersons.
2. Represent the Company on the claims matter in Small Claims Tribunal.
3. Attend Mediation sessions to resolve commission disputes.
4. Handle feedback from our salespersons and consumers.
5. Handle debt recovery and collection matters.
6. Drafting legal documents.
7. Perform any other adhoc assignments as and when assigned in support of the department.

Requirements:

1. Minimum Diploma in Business Admin / Law.
2. Preferably some years of working experience in the similar capacity.
3. Fresh graduates are most welcome to apply.
4. Training will be provided to handle the different aspects of legal matters.
5. Good knowledge in contract and real estate law will be advantageous.
6. Good drafting and negotiation skills.
7. Bilingual in both English and Chinese language as required to handle Mandarin speaking customers / salespersons.

Benefits

• Conducive and Friendly Work Environment.
• Great Career Progression.
• Work from Home Leave
• Annual Leave up to 21 days
• Festive Leave up to 3 days
• Medical & Insurance benefit
• Birthday Leave & Birthday Voucher
• Dress Code: Smart Casual

Other Information

• Working Location : Toa Payoh, (HDB Hub near Toa Payoh MRT Station)
• 5-day work week, Mondays to Fridays : 9.00am to 6.00pm

Interested candidates are invited to submit a comprehensive resume, stating the current and expected salary, date of availability via APPLY NOW button.

We regret that only shortlisted applicants will be notified.

Location: Tai Seng

Job Responsibilities:
- Assist the Manager in maintaining accurate records of tenant inquiries or complaints.
- Handle and respond to feedback received via calls at the Management Office.
- Support the Management team with administrative tasks such as processing fitting out applications, deliveries, and other requirements for new tenants.
- Coordinate with contractors to schedule on-site inspections and address service requests.
- Provide administrative support by compiling weekly and monthly reports for submission to the Client and HQ Finance team.
- Ensure that phone calls and feedback are handled professionally, with a positive and helpful demeanor.
- Establish and maintain an organized filing system for smooth documentation and administration of the property.
- Oversee inventory management of office supplies, equipment maintenance records, and perform general administrative duties.

Requirements:
- Proficiency in MS Office.
- Minimum 'O' Level or Diploma with relevant certification.
- At least 1 - 2 years of relevant work experience in the service, retail shopping mall, or secretarial roles.
- Experience in Hospitality, Tourism, or Hotel Management is advantageous.
- Strong communication and interpersonal skills.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Responsibilities:

1. Meetings

• Arrange and prepare presentations for meetings
• Take minutes of meetings for F&B Sub-committee or any other meetings as required

2. Licences

• Track the expiry/renewal of licences relating to F&B such as Halal certification, liquor licences, catering licence, music licence etc
• Submit applications for the renewals on time

3. Purchases

• Assist with inventory management, stock controls and put up purchase requisitions.

4. Enquiries/Feedback

• Respond to general phone/email enquiries relating to F&B promptly and professionally
• Assist to track and reply feedback from members & guests

5. Documentation

• Maintain proper documentation of agreements/contracts with vendors
• Prepare reports and performance metrics and ensure proper filing
• Keep track of invoices and receipts for submission to Finance Department

6. Disciplinary of Members

• Assist the CEO/Ops Director with the administration of disciplinary of members; preparation for Disciplinary Sub-committee meetings, minutes of meetings and the follow-ups

7. Others

• Assist with special F&B promotions or events especially events involving VIP guests
• Co-ordination with other departments on training/departmental activities

Any other duties as may be assigned from time to time.

Requirements

• Degree in relevant discipline or equivalent
• Preferably with working experience in the F&B/hospitality industry or in a secretarial position
• Proficient in MS Office applications
• Strong organisational skills with the ability to multi-task
• Good verbal and written communication skills
• Strong interpersonal skills to collaborate with members, external partners, management, and colleagues

Get To Know Our Company

https://www.uparcel.sg/

uParcel has planned, matched and optimised millions of same day deliveries using our proprietary logistics technology platform. Backed by data and driven by an innovative decentralised clustering model, we provide the most efficient deliveries to consumers through artificial intelligence assignment of delivery jobs to our network of delivery partners.

In contrast to the traditional hub-and-spoke last mile delivery model, our point-to-point clustering model enable same day deliveries efficiently by removing the need for extensive packaging, warehouse sorting and reducing distance travelled for greater productivity.

Our vision is to become the leading logistics platform that enables greater resource sharing and optimized routing to move the world more sustainably. We are a dynamic and forward-thinking technology company dedicated to creating exceptional user experiences through innovative design and cutting-edge interfaces.

We are currently present in Singapore, Malaysia and India, with expansion plans to the rest of the region. uParcel is ranked Top 100 Fastest Growth Companies in Singapore 2023 and 2024 and Top 500 high growth companies in Asia Pacific by Financial Times in 2023 and 2024.

We are seeking a highly organized and proficient Warehouse Operations Executive to oversee our ecommerce warehouse fulfilment operations. The ideal candidate will have extensive experience in warehouse management and a strong understanding of the ecommerce sector. This role is critical to ensuring efficient, accurate, and timely order fulfilment, which is essential for maintaining customer satisfaction and supporting the company’s growth objectives.

Key Responsibilities

· Order Fulfillment: Ensure all ecommerce orders are processed, packed, and dispatched accurately and on time.

· Inventory Management: Maintain optimal inventory levels, conduct regular stock audits, and manage stock replenishment to prevent shortages or overstock situations.

· Warehouse Organization: Develop and implement efficient warehouse layout plans and storage systems to optimize space and streamline operations.

· Quality Control: Implement and monitor quality control processes to ensure that all products meet the company’s standards before dispatch.

· Team Management: Supervise and train warehouse staff to ensure high performance, adherence to safety protocols, and maintenance of a productive work environment.

· Shipping and Logistics: Coordinate with shipping carriers and manage logistics to ensure timely and cost-effective delivery of orders.

· Data and Reporting: Utilize warehouse management systems to track inventory levels, order status, and other key metrics. Generate and analyze reports to identify areas for improvement.

· Customer Service Support: Handle any warehouse-related issues that arise in customer service queries, ensuring prompt resolution and customer satisfaction.

Benefits

1. Attractive Compensation: Earn up to $4,500 basic salary plus a variable bonus, offering a competitive package in the eCommerce and marketing sector.
2. Work-Life: Enjoy a 5-day work week (Monday to Friday) from 9 am to 6 pm, providing a structured and balanced schedule.
3. Location: Office situated at 8 Ubi Road
4. Career Growth: Opportunity to work in a fast-paced environment with room for personal and professional development, especially in the digital and FMCG/beauty industries.
5. Team Collaboration: Join a dynamic team where your contributions will be recognized and impactful in driving eCommerce and marketing success.

Job Description

We are seeking a driven and results-oriented Senior eCommerce Executive to lead the development and execution of our digital and eCommerce strategy. This role is pivotal in expanding our online presence, driving sales growth, and managing end-to-end eCommerce operations. You will work alongside the Commercial Manager to create impactful marketing campaigns and enhance our digital footprint.

Roles & Responsibilities

E-Marketing Strategy Planning:

• Collaborate with the Commercial Manager to develop and implement online retail strategies for Singapore and other Asia Pacific markets, focusing on revenue growth.
• Develop brand and product marketing strategies to align with business objectives, enhancing customer engagement and driving sales.
• Implement customer engagement activities, improve the eStore experience, and create content to boost conversion rates.
• Create engaging content, including copywriting for digital ads and email marketing (EDMs), to drive organic and paid acquisitions.
• Coordinate with cross-functional teams for the seamless execution of marketing and eCommerce activities.
• Develop and manage partnerships with Key Opinion Leaders (KOLs), media, brands, and stakeholders, from planning to execution.
• Prepare monthly performance reports, analyzing trends and identifying areas for growth.
• Stay updated on industry trends to keep content fresh and engaging.

eCommerce Channel Management:

• Oversee daily operations of the eStore and online marketplaces, ensuring smooth fulfillment processes and resolving customer inquiries efficiently.
• Maintain accurate and updated content across all eCommerce platforms, including products, pricing, and promotional information.
• Plan and execute promotional strategies to support key campaigns on platforms like Shopee, Lazada, and TikTok.
• Organize and manage livestreaming campaigns, collaborating with content creators to drive engagement.
• Troubleshoot eStore issues with external vendors and optimize user experience.
• Analyze product and campaign performance, making data-driven decisions to improve ROI.
• Perform any other ad-hoc duties as assigned.

Requirements

• Diploma or degree in business, marketing, or a related field.
• Minimum 2 to 3 years of relevant experience, preferably in the FMCG or beauty industry.
• Proven experience with platforms like Shopee, Lazada, and eStores, with a track record of driving eCommerce revenue.
• Familiarity with Shopify and basic knowledge of Adobe Illustrator or image-editing tools like Photopea is advantageous.
• Detail-oriented with a strong focus on accuracy and quality.
• Results-driven, proactive, and capable of working both independently and collaboratively in a fast-paced environment.
• Knowledge of social media, paid media tools, and digital analytics (e.g., Google Analytics) is a plus.

Additional Information

1. Salary: Up to $4,500 basic + variable bonus
2. Work Schedule: 5-day work week (Monday to Friday)
3. Hours: 9 am to 6 pm
4. Location: 8 Ubi Road

Introduction

ETH Zurich is one of the leading universities in the world with a strong focus on Science and Engineering. In 2010, it established the Singapore-ETH Centre (SEC) in collaboration with the National Research Foundation (NRF) of Singapore to conduct interdisciplinary research on pressing problems.

The Singapore-ETH Centre is home to a community of doctoral, postdoctoral and professorial researchers working in three main programmes: Future Cities Laboratory, Future Resilient Systems, and Future Health Technologies, and multiple research projects. The centre provides a multicultural and interdisciplinary environment to researchers working on diverse themes, with the shared vision of translating research to practical solutions for more sustainable and livable cities, resilient physical and social urban systems, and patient-centric healthcare systems.

Job Description

As an Executive, Events & Communications, you will be joining the SEC Corporate Communications team. We are looking for a committed team player responsible for implementing the communications strategy of the SEC as developed by the Corporate Communications Manager. You will be interacting with multiple stakeholders across the organisation and will be expected to form a solid understanding of the different research programmes and projects to be able to fully support their needs, as directed by your supervisor.

Your responsibilities will include the following tasks:

Events Management

• Organise and facilitate Singapore-ETH Centre events and support other events where the centre is a partner (e.g., CREATE Symposium, ETH Global events)
• Provide publicity support for events organised by the Singapore-ETH Centre’s research programmes via social media posts & photography
• Support colleagues in creating professional and successful ground-up events (e.g. project launch, project showcase, book launch etc.) through consultation on event management etc.
• Manage speaking engagement requests by screening the requests, scoping the topics, identifying potential speakers, and briefing the speakers in collaboration with the Corporate Communications Manager

Social Media Content Management (Development & Campaign Support)

• Implement social media content strategy that will increase engagement with existing audience and gain new audience
• Conduct research analysis on industry trends and target audience needs to inform content development.
• Create and schedule visual and multimedia content for social media platforms including LinkedIn, Facebook, X (Twitter), Instagram & TikTok
• Responsible for ensuring timely updates on all owned social media channels
• Monitor and analyse the performance of content and make recommendations for improvement.
• Stay up to date with content marketing trends and best practices and provide recommendations for improvements to content strategies.
• Able to prioritize work to quickly create content for high-priority delegation visits on short notice
• Develop campaign strategies for research programmes in close collaboration with the SEC Corp Comms Manager and Science Communications Coordinator
• Prepare monthly social media metrics reporting to be delivered to SEC Corp Comms Manager
• Develop strong relationships across research programmes to ensure efficient execution of deliverables

Videography

• Supplement social media and internal communication efforts with bite-sized video packages
• Develop and maintain a repository of b-roll across all research programmes and projects for media use
• Proactively propose visual content creation to showcase research programmes & projects
• Work with research programmes on content creation needs & advise accordingly

Design Work

• Create visually appealing fact sheets, PowerPoint design, brochures (print & digital), posters (print & digital)
• Responsible for updating the company’s digital screens with relevant information for employees and visitors to view
• Design electronic direct mailer (EDM) templates for research programmes & projects
• Ad hoc duties as assigned by SEC Corp Comms Manager

Web Content

• Responsible for keeping the company’s website up to date with relevant information in coordination with research programmes & projects
• Write, edit and proofread event posts for website
• Proactively propose relevant refresh to content and appearance of website
• Generate monthly reports on reader & viewership metrics with detailed analysis and actionable insights to inform strategic decisions

Qualifications

• Minimum Diploma in: Graphic Design, Multimedia Arts, Visual Communications, Marketing, or a related field with a minimum 2 years of relevant work experience
• Proven experience in graphic design, videography, social media, and multimedia content creation
• Proficient in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, Davinci Resolve, After Effects) or similar software
• Strong understanding of social media platforms and their content requirements
• Excellent creativity, storytelling, and visual communication skills
• Ability to manage multiple projects and meet deadlines in a fast-paced environment
• Candidates with portfolios will be preferred
• Experience working in Agile or other iterative project management methodologies
• Knowledge of procurement processes and contract management
• Familiarity with compliance and security requirements in digital projects
• Previous experience in vendor selection and evaluation processes a bonus

We look forward to receiving your online application including a comprehensive CV, cover letter and contact information of at least two references.

Applications via email or postal services will not be considered.

Work location: 1 Create Way, CREATE Tower, Singapore 138602 (NUS University Town)

Further information about The Singapore-ETH Centre can be found on our website: https://sec.ethz.ch/

The Singapore-ETH-Centre is an equal opportunity and family-friendly employer. All candidates will be evaluated on their merits and qualifications, without regards to gender, race, age or religion.

Responsibilities:

• Provide support to Operations & Administration Department
• Assist in administration such as order confirmation, receiving, payments, invoices and claims
• Assist in inventory management and periodical stock taking
• Work closely with interdepartments, department heads, suppliers and clients
• Administration of Warehouse Management System, SAP and other portals
• Prepare and generate periodical reports
• Any other ad hoc duties as assigned

Requirements

• Minimum Degree with some relevant working experiences
• Able to work in a fast-paced, dynamic and cold room environment
• Possess good communication and organisational skills
• 5.5 days alternate work week
• Public holidays as per scheduled

Job Description:

Provide recruitment support for all levels of staff including:

• Job advertisement posting;
• Screening resumes to determine which candidates meet the minimum requirements;
• Conducting interviews to narrow the number of potential candidates who will be interviewed by the hiring Director;
• Conducting reference checks by verifying employment information and contacting the professional and personal contacts provided by the candidate;
• Schedule interviews for hiring Director via online or face to face.

Requirements:

• Preferably Entry Level specialized in Human Resources or equivalent;
• Excellent communication skills;
• Training will be provided for candidates with minimum experience.

First round of interview will be held via zoom.

We are looking for a fun, motivated, and driven team player to join our retail team at our flagship store in Singapore - a key figure in the overall OSN offline brand experience.

You should be someone who understands the brand and embodies our values.

Candidate must be able to commit on a full-time basis. We offer attractive salary packages, benefits and career growth potential.

The current position offered will be Full-Time Retail & Operations Executive or such other post as determined by the Employer, its holding company or its associate or subsidiary companies (together called the "Group").

Responsibilities include:

Retail:

• Executing and overseeing day to day operations i.e., Opening/Closing, inventory management, replenishments, customer service, cashiering, sales reporting, visual merchandising, goods receiving or deliveries
• Assisting in setup and roll out of new stores locally and overseas
• Achieving or exceeding sales and customer growth targets
• Ensuring excellent in store customer service and experience
• Executing in store-activities, events or campaigns
• Reporting on a daily/weekly/monthly product and sales performance
• Contributing regularly at internal meetings with team members to optimise store operations, improve workflow and productivity
• Reporting to Retail & Community manager

Customer service:

• Handling daily customer queries with prompt and appropriate solutions and escalating concerns to relevant departments
• Contributing regularly to innovation and improvement of workflow between online and offline sales channels
• Inspecting returned items and processing store credit refunds
• Ensuring excellent customer experience online and offline

Skills & Requirements

• Minimum I year working experience in retail (Fashion or F&B a bonus) or a customer-facing role
• Honest, hardworking, responsible, pro-active and a strong team player
• Able to converse fluently in English
• Must be able to commit 44 hours a week, including one day each weekend (Saturday and/or Sunday)

Please apply by submitting your CV to [email protected]

Our Account Executives are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

• Discuss and identify clients’ communications needs
• Work closely with the wider consortium to deliver 360 solutions
• Identify client growth opportunities
• Help ensure campaigns reach their performance goals
• Negotiating with clients, solving any problems and making sure deadlines are met.
• Day-to-day activities will change constantly to meet business growth
• Keenly monitor campaigns with the aim to optimise results
• Maintain accurate records of budgets, contact reports, campaign reports, etc.
• Customise new business proposals that are meaningful and compelling

Qualifications

• Experience in an advertising agency environment is essential
• Fresh graduates with internship experience or 1-2 years’ experience in an advertising agency or related field
• Possess strong project management skills
• Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately
• Understanding of branding and communications preferred
• Microsoft Office proficiency
• Be energetic and passionate with a can-do spirit

Key Responsibilities:

• Manage the end-to-end accounts receivable process, including invoicing, collections, and reconciliation.
• Conduct weekly/monthly follow-ups on AR outstanding balances to ensure timely collections.
• Maintain AR outstanding tracking records.
• Follow up on customer PO forecast receiving updates to ensure accurate and timely processing.
• Investigate, process, and resolve claims, disputes, and adjustments promptly and accurately.
• Accrue unprocessed claims at month-end to meet closing schedule deadlines.
• Ensure all expense claims comply with company policies and regulatory requirements.
• Assist in intercompany reconciliation
• Assist in monthly closing
• Assist in year-end closing
• Maintain accurate and up-to-date records and documentation for audit and reporting purposes.

Requirements:

• Possess Degree in Accounting or related field.
• Proficiency in accounting software and Microsoft Excel.
• A self-starter who is able to plan, organise and take initiative to meet job objectives, deadlines independently and manage multiple priorities.
• Can-do attitude, driven and passionate about work
• Strong verbal and written communication skills
• Willing to explore work rotation

Application process:

If you believe you are a suitable candidate for this position, please send your CV and a cover letter (detailing your interest in the position, availability, last drawn salary, and salary expectations) to [email protected].

Job Responsibilities:

-Manage the front office at the Management Office and oversee its realization

-Assist Occupants in the booking of facilities and to monitor these bookings including providing reports

-Record receivables and undertake banking services for receivables and when directed to take action against arrears receivables

-Manage the process of invoices/bills received by the Management Corporation

Job Requirements:

-Candidate must possess at least a Higher secondary/Pre-U/A level/College, any field.

At least 1 year(s) of working experience in the related field is required.

-Good customer skills with self-drive

-Able to speak and read Chinese in order to communicate in Chinese language to handle customers queries and request.

-Preferably Junior Executives specializing in Clerical/Administrative Support or equivalent.

MULTIPLE LOCATIONS AVAILABLE

Responsibilities:

1. Checking completeness and accuracy of admission application.

2. Checking completeness and accuracy of renewal application.

3. Checking completeness and accuracy of exit application.

4. Submission of admission application to Council for Estate Agencies (CEA).

5. Data Entry.

6. Perform filing and general administrative tasks.

7. Telemarketing.

8. Assisting in any other ad hoc matters as and when assigned.

Requirements:

1. Diploma in Business Administrative or its equivalent.

2. Minimum three (3) years of administrative experience.

3. Knowledge on the procedures to process new applications with CEA will be advantageous.

4. Proficient in MS Excel/Word/PowerPoint.

5. Meticulous with numbers & attentive to details.

Benefits

· Conducive work environment

· Great Career Progression.

· Annual Leave up to 21 days, Additional 3 days’ Festive Leave.

· Dress Code: Smart Casual

· Medical & insurance benefit

· Overseas Staff Outing

· Birthday Voucher $50

Other Information

· Working Location : Toa Payoh, (HDB Hub near Toa Payoh MRT Station)

· 5-day work week, Mondays to Fridays : 9.00am to 6.00pm

Interested candidates are invited to submit a comprehensive resume, stating the current and expected salary and date of availability.

We regret that only shortlisted applicants will be notified.

Responsibilities:

1. The primary role is to serve our salespersons or clients at the customer service counter or reception counter.

2. Process documents, collect commission (cash, cheque or online payments), sale of merchandise, use POS system, and handle office equipment (nets/credit card machines, copier machines, and computer terminals at the free seating area).

3. Data entry using our in-house systems (REMSPlus2, Admin module, e-submission) and using external systems (IRAS, HDB, CEA).

4. Manage walk-ins, emails, and telephone enquiries.

5. Frank mail and deposit at SingPost.

6. Collect and distribute mail.

7. Open and close the office, meeting rooms and training rooms.

8. Perform any other ad-hoc duties as and when assigned.

Requirements:

1. GCE ‘O’ Level and above.

2. Preferably someone who has work experience in customer service duties.

3. Excellent phone etiquette and possess good communication skills.

4. Ability to multitask and handle high volume of customers efficiently.

5. Computer literate in Microsoft Office.

6. Preference will be given to candidates who are available immediately or within short notice.

Benefits

· Friendly and Progressive Work Environment.

· Great Career Progression.

· Work from Home Leave

· Annual Leave up to 21 days

· Festive Leave

· Birthday Leave & Birthday Voucher

· Dress Code : Smart Casual

Other Information

· Working Location : Toa Payoh, (HDB Hub near Toa Payoh MRT Station)

· Five (5) day work week, Monday and Friday : 8.30am to 5.30pm, 9.00am to 6.00pm, 9.30am to 6.30pm (With 1 Hour Break)

Interested candidates are invited to submit a comprehensive resume, stating the current and expected salary, date of availability via APPLY NOW button.

We regret that only shortlisted applicants will be notified.