Responsibilities

Mentor and guide team members to focus on their roles within the incident response and resolution process. Your role includes:

• Managing the recovery process and establishing a clear hierarchy of command and accountability.
• Handling case management, including the collection and analysis of information on risks to avoid future incidents.
• Collaborating with Technical and Application Teams to pinpoint incident causes, suggest recovery solutions, and prepare detailed technical incident reports.
• Partnering with technical teams to devise temporary solutions and estimate resolution times.
• Maintaining detailed records of events, collaborating with recovery and operations teams for comprehensive documentation and reporting, and steering efforts towards prompt resolution.
• Ensuring adherence to all processes and policies, maintaining high standards across operations.
• Leading incident and problem review meetings and participating in post-incident reviews with the Business Incident Manager to present findings and preventative measures to senior IT and business management.
• Serving as the primary liaison for all technology team coordination and communication efforts.
• Taking full responsibility for the controlled resolution of incidents and problems in collaboration with the Business Incident Manager, adhering to defined Service Level Agreements (SLAs).
• Quickly assessing the severity and impact of incidents and ensuring proper escalation and communication with all stakeholders.
• Tracking permanent resolutions and developing a knowledge base for future incidents.
• Leading stability initiatives to ensure application availability for business-as-usual activities, including improved monitoring, failover, and resiliency strategies.
• Guaranteeing compliance with Incident and Problem Management processes.
• Supporting audit, regulatory, and compliance efforts with necessary inputs.
• Overseeing regular reporting and customer satisfaction measures to ensure positive outcomes for all stakeholders.

Requirements

• A Bachelor’s degree with a minimum of 10 years of experience in a banking or financial institution setting.
• In-depth knowledge of ITIL best practices.
• Proven ability to manage incidents and problems at an enterprise level, with significant experience in banking operations and technology for critical recovery decisions.
• A strong background in supporting Desktop End User Services, Infrastructure, Banking Applications, and Operations.
• Decisive with the ability to make rapid and effective decisions.
• Skilled in coordinating with technology team members to manage all facets of an incident.
• Outstanding communication, presentation, and interpersonal skills.
• Demonstrated leadership experience with the capability to effectively delegate tasks.

Hudson Global Resources (Singapore) Pte Ltd

EA Licence Number: 23C2056

EA Personnel Registration ID (GR): R2090041

• Diploma in Maritime Studies or equivalent.
• Relevant experience working in Shipping Company or Freight Forwarding Company.
• Knowledge of Shipping Operations will be advantage.
• Good communication skills and good command of English for both written and verbal.
• Customer oriented with good interpersonal skills and well organized.
• Proficiency in Microsoft Office Applications (Words, Excel, Outlook, Powerpoint etc).
• Team player with positive attitude, friendly, hardworking and responsible.
• Able to start work in short notice.

Job Description:

• Handling renewal sales enquiries over the hotline, email, contact new & existing customers on their renewal sales enquiries
• Generate renewal quotation using Excel /Business Central
• Work closely with Maintenance, Presales and Procurement Teams to ensure smooth renewal
• Create MSA for Renewal contract
• Follow up closely on renewal opportunity and close it on time
• To recommend the right solution, service plans to clients and prevent them from churning their services.
• Work with internal teams to develop renewal strategies
• Source renewal quotation from respective vendors
• Upsell multiyear renewal and managed services
• Use the systems and data to produce reports when necessary.
• May be required to identify and recommend improvements to renewal administration processes

Requirements:

• 3+ years in customer facing role with ability to influence different stakeholders using strong relationship and communication skills
• Commercial negotiation experience with a proven record to meet or exceed renewal revenue goals
• Forecasting experience with the ability to forecast accurately
• Work effectively in a team environment and generate high impact results measure by renewal bookings
• Strong organisational and able to handle multitask simutaneously
• Proficiency in microsoft office applications, SalesForce and Microsoft Business Central
• Meticulous, self-driven with strong follow-up skills
• Ability to work independently and/or with a team with minimal supervision
• Must be the subject matter expert concerning daily processes and procedures

• Overall, responsible for ensuring the work site complies with all regulatory requirements and safety standards in the workplace.
• Deliver effective safety training for employees.
• Support in the implementation of HSE policies and programs.
• Liaise with team to launch global safety initiatives.

Requirements:

• Degree in Safety, Health and Environmental Management or equivalent.
• At least 5 years of relevant experience
• Good knowledge in ISO 45001, ISO 14001, SS506 part 3 and applicable legal requirements.
• Proficient in HSE management system, interpersonal and coordination skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibility

• Provide financial and administrative services, inluding full accounts payable function, intercompany reconciliation, journal entries to support the Finance & Accounting Team in AP and other reporting
• Provide efficient, timely and accurate payment to suppliers and vendors
• Prepare and perform review on Balance Sheet, P&L schedules and bank reconciliations
• Prepare GST, import duty, withholding tax and corporate income tax return
• Responsible and maintain fixed asset and inventory register
• Liaise with external parties, e.g. auditors, tax agents, corporate secretarial agents, local tax and government authorities when required
• Ensure timely and accurate financial closing and compliance with local statutory requirements / accounting standards
• Participate in the annual fixed assets verification exercise and year-end stocktake exercise
• Other ad-hoc duties as and when assigned by the Finance Manager

Requirement

• Diploma / Degree in Accounting and Finance
• 3 years of financial accounting, preferably in accounts payable or full sets of accounts
• Familiar with Navision would be advantage
• Able to work in a fast paced and dynamic environment
• Adaptable, meticulous, responsible

about the company

Our client is a leading company in the technology sector. They are looking for a HR Executive to support the HRBP on regional HR projects and operations for the APAC region.

about the job

Reporting into the HR Business Partner, you will:

• Work closely with internal stakeholders to support HR operations including benefits administration, work pass application and renewal, HR report preparation and policies, employee relations
• Provide administrative support for the employees’ life cycle activities from on-boarding to exit
• Support other HR projects as required

skills and experience required

• Bachelor's degree in any discipline
• Minimum 1 year of HR experience
• Solid knowledge of local labor legislation and practices of Singapore
• Excellent communication and interpersonal skills
• Team player and able to work with colleagues across the region
• Independent and meticulous

My client, an IT company is hiring for an Accounts Executive (AR, 1 year contract) with the possibility of converting to a permanent staff.

Job Responsibilities:

• Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data
• Generate and send invoices to customers
• Process customer payments and apply them to customer accounts
• Reconcile customer accounts to ensure accuracy
• Resolve customer billing disputes
• Follow up with customers regarding overdue payments
• Monitor customer accounts for delinquent payments
• Prepare and submit monthly reports to management
• Maintain customer accounts in the accounting system
• Prepare and submit customer statements
• Handling both GST and overseas VAT
• Respond to customer inquiries regarding billing and payment
• Assist with month-end and year-end closing activities
• Assist with other accounting tasks as needed
• Assist with Internal/External Auditor requirement for accounting related

Job Requirement:

• Minimum Diploma in Accounting or related equivalent
• Minimum 1 year of working experience in Accounts Receivable
• Familiar with project based accounting will be advantageous
• Working experiences with both GST and overseas VAT
• Flexible and independent worker
• Strong financial competency, analytical & problem-solving skills
• On-job training will be provided to equip with the skillsets.

Interested applicants, please send your resume to Tiffany (R1104633) [email protected] with email subject header "Job Application for Temporary Accounts Executive (AR) - TK " .

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633
Koh Jia Wen

Responsible for overseeing the sales of our products from beginning to end. This individual is the direct point of contact with a customer and in charge of ensuring a customer's needs and expectations are met. Sales Personnel should know their product inside and out and guide their customers through the purchase process efficiently and satisfactorily.

Job Requirements:

• Bachelor of Engineering with a minimum of 3 to 5 years of electronics & components sales experience, OR

• Diploma in Marketing or Business Admin with at least 2 years of electronics & components sales experience

• Excellent Knowledge of MS Excel, Power Point

• Outstanding written, verbal communication and negotiation skills

• Strong interpersonal skills

• Customer driven and result oriented

• Ability to thrive in a demanding environment and able to work on tight deadlines, and handle stress well

• Positive attitudes and ability to accept challenges

• Willing to travel to overseas for business trips

• Motivated and disciplined

Logistics act as liaison and facilitators for the Sales Department and the company's third-party logistics provider (out-sourcing), committed to provide end-process services to customers in collaboration with the OS and CS.

Key Roles and Responsibilities

· Must be able to work as part of a team in a fast-paced environment, communicating effectively with other operational departments and customers

· You must be organized and logical, willing to adapt quickly to changing policies and procedures.

· Must ensure that quality assurance checks are completed and maintained.

· You are required to assist sales/customers with delivery arrangement and costing to improve transportation routes.

· Responsible for monitoring deliveries, ensuring customer satisfaction and able to efficiently solve problems relating to sales and transportation of goods in both local and overseas locations.

Job function:

1 Incoming Operations Supports

1.1 Incoming Cargo Survey (Sea & Air)

1.2 Damaged Goods Inspection and Claim

1.3 Import Shipment Control (arriving entry & Coordination)

1.4 Import Forwarder/Freight/Cost management & arrangement

1.5 Stock Transfer Handling

2 Outgoing Operations Supports

2.1 Local Delivery Control & cost management

2.2 Monitoring of urgent shipments

2.3 Export Forwarder/ Freight /Cost management & arrangement

2.4 Export Shipment Control/Booking/Export Clearance

2.5 Shipped Entry: Investigate & check unshipped orders

3 Warehouse Operations Supports

3.1 Daily Operation Supports with outsourced party

3.2 Sales Return & Stock corrections verifications & executions

3.3 W/H Packing Material: Pallets, Boxes, Tapes etc.

3.4 Inventory / Stock Take/Non-Move Stock control

3.5 Customer logistics requirement

4 Logistic Cost

4.1 Vet Warehouse & Delivery Cost

4.2 Vet airway bills & permits from forwarders

4.3 Order & cost analysis of WH printing & stationery & forms

5 Cargo Damage Management

5.1 Survey & investigate incidents

5.2 Insurance claim cooperation

5.3 Assist in Rejection & replacement of cargo

Qualifications &/or Years of related Experiences

* Degree or diploma in logistics/ operations management or related fields

* Relevant experience in inventory planning, use of warehouse management

Other Necessary Skills

* Knowledge in MS Office – Excel is a must, warehouse transactional processes (eg VMI, Marine Insurance)

* Well versed with various Export norms and should have a full understanding of documentation & export procedures

* Sound operational knowledge and a hands-on-person

* Possess leadership qualities with strong problem resolution and negotiation skills

* Able to communicate effectively and relate with people of different levels

* Able to perform management presentation, reports, and good knowledge of all MS applications

* Organized and with good business acumen

* Remuneration commensurate with qualifications & experience

• Project contract based (start from 29 Jan, estimated 27 months until project completion)
  Work Location: Changi Naval Base; Project Office nearby Lavender MRT
• Working days: Alternate Saturday 5.5 days 8am to 5pm // 8am to 12pm
• Salary: $3500 - $4000

Requirements:

• Minimum diploma/degree in HR or Business Administration
• At least 4 years of related HR & Admin
• Knowledge of Sage Payroll System is a plus.

Responsibilities:

• Perform general administrative duties such as bank-in cheques, filing, controlling and maintaining of documents, mailing of documents
• Perform IR21, IR8A for workers
• Monitor and follow up on staffs’ probation, confirmation, appraisal or promotion
• Office admin support and general administration such as air ticket purchase, accommodation and transportation arrangement
• Performance Appraisal and implement company handbook
• Organize company events/team bonding activities
• Handle Petty cash claims
• Administration and execution of HR functions including Recruitment & Selection, Compensation & Benefits, Payroll Administration, Performance Review, Training & Development, Employee Relations and Orientation Program.
• Renew company licenses
• Application/Renewal of Permit and Passes for workers and office staff.
• Handle Payroll & Leave Application Matters (Calculating attendance/timecard of workers and key in system)
• Prepare warning letters for workers/office staffs etc.
• Other Ad-Hoc Duties.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Executive Assistant
Bed Management Unit (2 years’ Contract)

Job Description
The Bed Management Unit (BMU) coordinates and provides efficient and clinically
appropriate ward placement of all patients entering or within the National University
Hospital.

Duties and Responsibilities


• Responsible for providing bed allocation services and administrative duties in BMU.
• Perform bed allocation duties with SAP and other systems, complying to a set of rules and priorities as established by the hospital, and assignment of beds to patients shall be in accordance to patients' needs and choice where possible
• To be able to identify potential bed tight situation and activate bed tight measures
• Coordinate patient movement with wards and other departments based on bed status.
• Answer phone calls to handle bed enquiries and respond to or follow up on bed/transfer requests.
• To assist in the preparation of management reports and provide statistics as and when required
• Ad-Hoc writing of reports and statistics
• Offer emotional support and help patients cope with their illnesses.
• Any other duties as assigned by Reporting Officer.

Requirements

• Diploma in any discipline
• Possess minimum of 2 years of relevant work experience
• Conversant with essential software applications such as Microsoft Word, Excel, Access and Power Point and knowledge of SAP is an advantage
• Possess good oral and written communication skills
• Must be a good team player with positive work attitude and able to workindependently

Interested applicants are invited to apply directly at the NUS CareerPortal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

AI Singapore (AISG) is a national AI programme launched by the National Research Foundation (NRF) to anchor deep national capabilities in Artificial Intelligence (AI).

The programme office is hosted by the National University of Singapore (NUS) and brings together all Singapore-based research institutions and the vibrant ecosystem of AI start-ups and companies developing AI products to perform use-inspired research, grow the knowledge, create the tools, and develop the talent to power Singapore's AI efforts.

AI Singapore LearnAI is at the forefront of driving AI education and innovation. As we continue to expand our reach, we are seeking a dynamic and talented individual to join our team as an Executive / Senior Executive. In this role, you will play a pivotal part in shaping the development and implementation of our program goals, while also spearheading marketing strategies to enhance program awareness and participation.

Duties & Responsibilities

1. Program Development and Implementation:
   - Collaborate with key stakeholders to define program goals, objectives, and strategies.
   - Assist in the development and implementation of innovative and effective programs.
   - Ensure seamless execution of programs, meeting high-quality standards.
2. Comprehensive Marketing Strategies:
   - Devise and execute robust marketing strategies to elevate program visibility.
   - Create engaging promotional materials and campaigns to attract diverse audiences.
   - Utilize a mix of traditional and digital marketing channels to maximize outreach.
3. Stakeholder Engagement:
   - Act as a liaison between internal teams, external partners, and program participants.
   - Foster positive relationships and address inquiries promptly and professionally.
   - Gather feedback to continuously improve programs and enhance stakeholder experience.

Qualifications

• Bachelor's degree or Diploma in any field or equivalent practical experience.
• Minimum 1 year of relevant experience, prior roles in Singapore government agencies and educational institutions will be advantageous.
• Proven experience in program development, implementation, and marketing.
• Strong analytical and strategic thinking skills.
• Excellent communication and interpersonal abilities.
• Familiarity with AI education and innovation is a plus.
• Ability to adapt to a fast-paced, dynamic, a start-up work environment.

A Research Officer is needed for Nick Barker's Epithelial Stem Cell & Cancer Group.

Key Responsibilities:

The successful candidate will be expected to help manage our mouse colony (implementing and managing complex breeding regimes, weaning, time-pregnancies, surgeries, tail clipping etc). The candidate will be expected to perform these tasks independently after the requisite training has been given.

In addition, he/she will assist research fellows with performing standard lab work and experimental mouse procedures, including tissue processing, histology, and cell culture, as well as contributing to general lab tasks.

Key Requirements:

Bachelor's Degree in biology or related field.

Prior experience in working with mice is highly advantageous, but not essential.

Successful candidates must have a passionate enthusiasm for research, be self-motivated, highly organized, enjoy working as a team and have good communication skills.

Responsibilities:

• Develop and execute creative marketing and communication strategies, plans and approaches to the market
• Create and manage special events and campaign calendar
• Initiate new creative solutions to support company's business operation
• Creating of marketing material and proposal kits
• Responsible for content management and oversees company's various social media profiles and respond to reviews/enquiries
• Lead in outreaching to different partners and digital platforms for branding and marketing opportunities
• Any other duties as assigned

Requirements:

• Degree or Diploma in Marketing Mass Communications, Creative Media Design, Digital marketing, Marketing, Advertising and relevant fields
• Preferably work experience in handling E-commerce platform
• Proficient in MS Word, Excel and PowerPoint and knowledge in Photoshop, Illustrator and video editing software
• Knowledge in other word processing and web analytics tools will be an advantage
• Creative, detail-oriented, proactive and result-oriented
• Able to work independently and meet deadlines

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Human Resource Executive - Talent Acquisition & Management who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience
• Experience in Staffing/ Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Description

• Create a warm and positive experience for the hotel guests by attending to their needs and requests
• Generate daily reports to reconcile between guests’ bookings with reservation correspondences and alert the Reservations team to follow up on any discrepancies
• Co-ordinate guest room status updates with Housekeeping team by informing the Housekeeping Supervisor on duty on any requests for early check-ins, late check-outs, special requests or VIP pre-assigned rooms
• Handle lost and found property and items in accordance with the Hotel’s procedures
• Verify the accuracy of cash float before commencement and completion of every shift
• Assist in all official events and functions of the Centre

Requirements

• Minimum GCE ‘O’ levels with good spoken English
• No prior experience is required, training will be provided
• Well-groomed and service-oriented with a passion to serve
• Rotating shifts including weekends and public holidays
• Candidates with more experiences may be considered for Senior role.

Job Highlights:

• Abundant personal growth and progression opportunities
• Start-up environment

Job Duties:

• Perform general personal & secretarial duties
• Attend to queries via calls and handling courier services and mails
• Oversee all administrative tasks such as office maintenance, stationary requisition and managing office assets list
• Provide administrative support to the sales team and other relevant departments
• Coordinate office activities and operations to secure efficiency in company activities
• Main point of contact for various vendors such as service providers and office building management
• Be updated of regulatory developments within or outside of the company as well as evolving best practices in compliance control
• Other ad-hoc duties apply

Requirements:

• Diploma or degree in Business or equivalent
• At least 2 years of relevant experience preferred
• Adaptable and flexible attitude
• Meticulous, pro-active and responsive
• Resourceful with strong organisational and co-ordination skills
• Proficient in Microsoft Office such as Excel and Word preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Business Development Executive (Recruitment) who can help support us through the next phase of the growth and development roadmap.

Responsibilities

• Identify and explore new job placement and business opportunities
• Develop connections and new business and relationship management sources with existing accounts
• Source for the best candidates based on the clients’ requirement
• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements
• Coordinate interviews between candidates and clients
• Ensure that the company's objectives and sales target are met

Requirements:

• Minimum Diploma / Degree
• Entry Level to Experienced consultants welcome (Multiple positions)
• Strong passion for recruitment and people-oriented
• Good communication and interpersonal skills
• Comfortable working in a fast-paced environment
• CEI certified would be an advantage
• Self-motivated, proactive personality, willing to work and achieve goals in a team

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Accounts and Admin Executive who can help support us through the next phase of the growth and development roadmap.

Duties

• Assist in all accounting matters and responsible for monthly accounting reconciliation
• Responsible for all payroll functions in the organization
• Data entry for maintenance of proper filing system, ensuring all records are in proper order
• Prepare monthly statement claims, GST, CPF and related bills
• Involved in HR duties such as but not limited to, work pass application, payroll processing and maintenance of Employee files
• Perform general administrative duties
• Other ad-hoc duties assigned

Requirements

• Diploma / Degree in Accounts / HR / Admin related field
• At least 1 year of relevant experience in Accounting firm
• Able to work independently in a fast-paced environment.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

Email Address: [email protected]

We regret that only the shortlisted candidates will be notified.

Admin Executive

• Working Days: 5 Days [Monday - Friday]
• Working Hours: 8.30am - 5.30pm
• Salary: $2600 - $3500
• Location: Eu Tong Sen ( Near Clarke Quay MRT )

Requirements:

• Minimum a Diploma in Business or other closely related fields
• Must have at least 2 years experience in finance and hr-related work

Responsibilities:

1. Office Management (General Admin)

• Co-ordinates office maintenance with appropriate vendors
• Manages office supplies inventory & places order through the appointed vendors.
• Manages & coordinate postal/courier services
• Manages the cleanliness of the office.
• Handle request & queries promptly & appropriately.
• Maintain electronic & hardcopy filing system.
• Review, propose and implement approved corporate policies & procedures

2. Finance/Accounts Management

• Handle accounts receivables function which includes invoicing, follow-up on overdue accounts
• Handle accounts payables function which includes monitor & record expenses, manage staff claims
• Follow through on signed agreements & contracts

3. HR Management

• Review, propose and implement HR Policies & procedures
• Manage recruitment function which include on-board/off-board, orientation and work pass application
• Manage leave records and schedules of staff and co-workers
• Manage the training and development of staff and co-workers which include activities planning

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

[What you will be working on]

Your responsibilities will include, but are not limited to, the following:

Course Administration

• Liaise and work closely with internal and external stakeholders to ensure the successful launch and completion of CET courses for adult learners

• Manage course planning and schedules, CET course updates on websites, course registration, admission interviews, enrolment, tracking of students’ course completion, coordinate course evaluation surveys

• Prepare admin documents, setup systems for students and trainers including coordinate set-ups in learning management systems, provide technical support for course delivery

• Manage department email account and hotline, to ensure customer queries are addressed accurately and in a timely manner

• Oversee automation projects and process and system enhancements for office operations

• Manage all learner and course records and prepare statistical reports according to the Records Management procedures

School Admin

• Support general administrative functions of the department including counter duty and finance processes including requisition, purchasing, goods receiving and inspection, invoicing and payments

• Lead project teams/ committees to plan and organize events at the school level, e.g. networking forums, CET course previews

• Prepare regular and ad-hoc reports for internal and external stakeholders, analyse data and address queries relating to the reports

• Ensure proper records management under school admin work areas 

• Manage and execute other administrative tasks assigned by the Management

[What we are looking for]

• Preferably with experience in a similar job role/ education & training environment

• Meticulous, strong admin skills and able to multi-task

• Good in record keeping, inventory, and document management for traceability

• Proficient with Excel, PowerPoint, SharePoint, and Power Automate or BI (or willing to learn)

• Able to work independently and as a proactive & collaborative team player

• A tenacious attitude with a growth mindset

• Familiar with data analytics

• Interest to learn new systems and embrace new office technologies and tools for higher productivity

Job Description

1. Recruitment and Onboarding:
 Coordinate and participate in the recruitment process, including job posting, screening resumes, and conducting interviews.
 Facilitate the onboarding process for new hires, ensuring a smooth transition into the organization.

2. Performance Management:
 Provide support to managers and employees in performance-related matters.

3. Training and Development:
 Identify training needs and coordinate relevant training programs for employees.
 Promote a culture of continuous learning and development within the organization.

4. HR Policies and Compliance:
 Ensure compliance with HR policies and procedures.
 Stay updated on labor laws and regulations to ensure the organization's practices align with legal requirements.
 Assist Div. Head to update staff benefits, update company handbook etc.

5. Benefits Administration:
 Administer employee benefits programs, including health insurance, retirement plans, and other employee perks.
 Assist employees with benefit-related inquiries and issues.

6. HR Administration:
 Maintain accurate and up-to-date employee records.
 Handle HR administrative tasks such as documentation, contracts, and letters.
 Hands on for Employment and dependent pass application, transfer, cancellation etc.
 Verify staff claims.
 Require to assist monthly payroll and CPF contributions etc.

7. Employee Engagement:
 Develop and implement initiatives to enhance employee engagement and satisfaction.
 Organize team-building activities and events

8. Cross duties with Admin:
 To cross trained Admin so as to cover each other administrative tasks during their absence.
 Flight booking
 Hotel booking

Job Requirement

 Diploma degree in Human Resources, Business Administration, or a related field.
 2-3 years of proven experience in HR roles, with a focus on recruitment, employee relations, and HR administration.
 Strong knowledge of MOM’s, CPF labour laws and regulations.
 Excellent communication and interpersonal skills.
 Ability to maintain confidentiality and handle sensitive information.
 Independent, detail-oriented and organized with strong problem-solving skills.

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.

Kindly indicate in your email subject title as "Job Application for 18966 Human Resources & Admin Executive (Maritime Industry) SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

Thank you.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Role

This position is part of the Student Services (SS) department within Office of Academic Services (AS) serving as the first point of contact for students and alumni and enhancing the overall student services of the University. SS manages the SS hotline, counter, written correspondences, and administration of Electronic Course Evaluation (eCE) surveys to foster a student centric service environment.

The candidate will support SS day-to-day operations, manage the SS Quality and Training related initiatives, assist with survey administration, and contribute towards the overall enhancement of SS service ecosystem.

Job Description

Operations (30%)

• Monitor and supervise day-to-day student services operations, manage students’ enquiries, requests, and feedback across all touch points that are received through channels such as phone, email, and walk-in.
• Manage a team of 2-3 officers and/or senior officers, providing guidance to team members on handling student feedback, especially for challenging and complex situations.
• Identify issues/opportunities for improvement, highlight follow-up and participate in deployment of process improvements or enhancements.
• Collaborate with internal stakeholders (schools and other admin departments) to assess/investigate complex cases, appeals or exceptional requests from students and provide a satisfactory resolution within a stipulated/reasonable timeline.

Quality Assurance & Training (30%)

• Performs quality transactional monitoring.
• Compile and track performance at team and individual level.
• Support and maintain SS knowledge base (KB), FAQs and templates.
• Ensure all quality assurance tools, processes and procedures are properly documented.
• Administer monthly product quizzes to ensure a consistent level of product knowledge and understanding across the team and reduce incomplete/inaccurate information shared to students.
• Oversees training programs for existing staff, new hires, and temps.
• Monitor and review training programs and manuals to ensure that they are effective and up-to-date and makes updates as necessary.

Electronic Course Evaluation (eCE) Survey Administration (30%)

• Support the Manager and work with IT department to implement and ensure a smooth transition to a new course evaluation platform.
• Create, publish, and monitor course evaluation projects (questionnaires) from students.
• Build, manage, and automatically distribute course evaluation reports to stakeholders.
• Perform administrator duties to maintain the new platform and manage the access rights of various users onboard the eCE platform.
• Any other ad-hoc matters related to course evaluations administration.

Strategic (10%)

• Support projects, system enhancements and process implementation for systems/applications used by SS department.

Job Requirements

• At least 2 years of supervisory experience in customer service, preferably in a contact centre environment.
• Professional Qualifications in Contact Centre, Quality Assurance and Training (e.g., COPC, ACTA, etc.) will be an added advantage.
• Possess a good bachelor’s degree (preferably); but can be compensated with extensive experience in related field.
• Good written and communication skills, with the ability to influence and motivate colleagues on their improvement areas.
• Strong customer service mindset with good communication and problem-solving skills.
• Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.
• High level of accuracy and attention to detail
• Personal resilience and ability to perform effectively in a pressurized environment with a positive “can do” and “willing to learn” attitude.
• May be required to work extended hours during peak period and university events.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Application Process

Interested applicants are invited to apply directly to our Career Portal. We regret that only shortlisted candidates will be notified.

Job Description/Scope

Your Job scope will require you to do the following for Companies:

• Scheduling appointments with clients to start new packages.

• Assigning Sales Reps with scheduling consults

• Following up with leads and sign ups

• Following up with Social Media Leads (Instagram & Facebook)

• Weekly performance reports to be sent to Manager

• Weekly Reporting of Session Count as a Company and by Trainer to Manager

• Updating systems and files with new client information

• Assisting with Payroll every end of month

• Monitoring the front desk and answering incoming calls, greeting customers as they enter the gym, and answering questions about ONE’s services.

• Processing Personal Training Packages and Payments

• Taking care of basic customer service tasks such as answering phones, greeting clients by name, and checking in clients

• Updating client records with new contact information and payment details

• Maintaining Clients Sessions & records and processing fees as directed by management.

• Collecting payment from clients for personal training services rendered

• Explaining gym policies and procedures to new clients and helping them get acquainted with the facility.

• Maintaining cleanliness / Carrying out regular cleaning and maintenance of Front Desk area

• Recording and keeping clear and accurate records of all queries, complaints, lost property and repairs and ensuring the Information is delegated to, and resolved by, the relevant department.

• Undertake other Duties, of a similar professional nature and commensurate with the role, at the request of Managers

Requirements

• Highly energetic individuals, cheerful personality with a strong enthusiasm for fitness.
• Must possess prior experience as a receptionist (or similar) for a minimum of 1 year.
• Customer service oriented
• Able to work retail hours (5.5 Working Days)
• Ability to work well with a diverse age groups and people
• Experience in clerical, MS Office, Google Suite and administrative skills
• Management of office equipment
• Maintaining a clean and enjoyable working environment
• Great communication and interpersonal abilities
• Good organizational, planning and leadership skills
• Familiarity with office management procedures
• Able to complete administrative tasks with minimal supervision
• Some knowledge and experience in Operations, Human Resource and Finance is desirable
• Some knowledge and experience using Mindbody Online is deseriable

Interested applicants are invited to apply directly at the NUS CareerPortal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

About Us

Established in 1905 to educate and train medical professionals for Singapore, the NUS Yong Loo Lin School of Medicine is a leading medical educational and research institution in Asia. We educate the next generation of doctors and nurses to the highest clinical standards and prepare them to meet tomorrow’s medical challenges competently, compassionately and creatively.

At the Division of Graduate Medical Studies, we aim to promote postgraduate training and education for medical professionals in Singapore; to accredit training programmes; and to offer examinations leading to specialist qualifications.

As part of this team, you will be responsible for the provision of end-to-end administration of postgraduate medical programmes. To succeed in this position you are required to have strong project management skills and ability to "think on your feet" as you manage internal and external stakeholders.

Roles & Responsibilities

• Manage and administer the assigned postgraduate programme(s), including liaising with all stakeholders.
• Provide secretarial support to Exam/Course Committee(s) and all stakeholders.
• Take responsibility for organizing and planning all post-Exam/Course events.
• Assist with program logistics, such as entering examination marks into Microsoft Excel, participating in Board of Examiners’ meetings, and generating reports.

Qualifications

• A Bachelor's Degree in any discipline.
• Prior experience in the healthcare/medical industry would be useful but not essential
• Effective verbal and written communication skills to coordinate well with stakeholders
• Strong problem-solving and quick-thinking abilities to adapt to programme requirements
• Proficiency in Microsoft Excel to write formulas related to examination marks algorithm.
• Availability to work approximately 2 weekends per month to facilitate the administration of programmes