Customer Service Coordinator

[Job ID: 766341]

Responsibilities:

• Take ownership of the Organizational Risk Management processes to identify and highlight potential high-risk areas for the management team.
• Review documents related to outsourcing and third-party management, including policies, procedures, manuals, and outsourcing registers, to ensure compliance with the new MAS outsourcing Notice and Guidelines.
• Facilitate and support the outsourcing process and framework, ensuring alignment with MAS Outsourcing Guidelines, including the consolidation of outsourcing reports for MAS.
• Assist other departments with new and periodic reviews of third-party management.
• Support the establishment of a New Product Committee to evaluate and review new products or business initiatives.
• Review and maintain the BCM framework to ensure adherence to regulatory requirements.
• Control, facilitate, and consolidate Business Impact Analysis (BIA) and Business Continuity Plan (BCP) results from various business units.
• Plan, coordinate, and conduct BCP testing, including call tree exercises.
• Support the completion of the Residual Risk Assessment by collaborating with business units to identify key risks and controls, evaluate inherent and residual risks, and create mitigation plans as necessary.
• Identify and assess significant operational risk areas and control gaps, working with business units to mitigate risks and improve controls as needed.
• Organize and facilitate Risk Committee and Operational Risk Committee meetings for risk assessment exercises, ensuring action plans are in place for identified key risks.
• Maintain and develop a framework to manage environmental risks in accordance with regulatory expectations, coordinating with relevant departments.
• Assist and support the Head Office in all organizational and operational risk administration and project deliverables.

Requirements:

• Minimum of 4 years of relevant experience, particularly with hands-on involvement in outsourcing and BCP management, within organizational or operational risk management in financial institutions.
• Proficient in Microsoft Excel.
• Basic understanding of financial markets and risk processes, including risk reporting and post-approval monitoring.
• Solid understanding of the risk management process and experience in implementing process controls. Demonstrated experience in applying these methods effectively.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Sandy Ng
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, Markets Operations – Fixed Income and Money Market Operations - Hybrid (Internal Job Title: Securities & Derivatives Analyst 1 – C09) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Perform trade verifications to ensure accuracy of booking requests
• Complete settlement tasks and daily rate revaluations accurately and on time
• Coordinate transaction processing issues to the appropriate department and collaborate on a solution
• Generate and match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates
• Perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies
• Prepare and submit periodic internal and external regulatory reports

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting or Finance
• Fundamental understanding of Treasury products, accounting and regulatory policies
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Relevant experience preferred
• Demonstrated knowledge of macros
• Consistently demonstrates clear and concise written and verbal communication skills

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Responsibilities:

• Oversee the employee lifecycle from staff planning, recruitment, on-boarding to performance & talent management, recognition & reward, learning & development, demobilisation/exit etc.
• Partner closely with business and project leaders to provide advice and guidance on all HR topics (i.e. local labour regulations, organisational and people-related strategy)
• Business partnership to projects/ business units focusing on their HR tactical and operational needs (i.e. employee engagement, talent acquisition, international mobility, salary review, performance management and talent development) and ensuring adherence to regional and global practices and policies
• Being a HR Professional focal point for managers and employees at all levels
• Ensure the statutory requirement and compliance in line with labor law
• Support and coordinate with global mobility team and be the local point of contact for project’s transfers and missions.
• Support HR initiatives, programs, and projects

Requirements:

• Possesses good experience in HR without needing too much guidance beyond the initial settling into the new environment and work processes
• Someone who is independent, takes initiative and is hands on.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

• 5 days work week
• West
• Basic up to $3800
• AWS & VB provided

Key Responsibilities:

• Handle full-set accounting, including Accounts Payable, Accounts Receivable, General Ledger, and financial statements.
• Prepare monthly, quarterly, and annual financial reports and statements for management review.
• Perform bank reconciliations, cash flow management, and monitor accounts to ensure accuracy and compliance.
• Manage the month-end and year-end closing processes.
• Assist in budgeting, forecasting, and variance analysis.
• Liaise with external auditors and tax agents to ensure compliance with statutory requirements.
• Support any ad-hoc finance projects as required by management.

Requirements:

• Diploma or Degree in Accounting, Finance, or a related field.
• Good to have experience in full-set accounting
• Proficient in accounting software (e.g., SAP, QuickBooks, or equivalent).
• Strong knowledge of accounting principles and financial reporting.
• Excellent analytical skills and attention to detail.
• Ability to work independently and handle confidential information with discretion.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

* Location: Ubi

* 5 days 9am - 6pm

Responsibilities

• Lead the creation and execution of brand and product marketing strategies to meet business goals and boost revenue and engagement.
• Manage social media content strategy to increase awareness, conversions, and engagement.
• Plan and create short video content to support marketing goals.
• Build and maintain partnerships with influencers, media, other brands, and stakeholders.
• Run paid advertising campaigns on social media to increase online visibility and achieve goals.
• Host and manage livestreams for product launches and online sales, engaging directly with the audience.
• Work with the eCommerce and trade marketing teams on brand campaigns and product launches.
• Write clear and engaging content for social media, blogs, and newsletters.
• Prepare monthly reports on brand and competitor performance, providing insights and identifying growth opportunities.
• Keep up with industry trends to ensure our content is fresh and relevant.
• Perform other tasks as needed.

Requirements

• Degree or diploma in business, marketing, or related field.
• 2-3 years of experience in a 360-marketing role, ideally in FMCG/beauty.
• Passionate about social media trends, especially TikTok and Instagram; skilled in creating/editing short-form videos and hosting livestreams.
• Familiar with WordPress and blog content creation.
• Strong aesthetic sense; basic skills in Adobe Illustrator or online image-editing software like Photopea preferred.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Our client is from Construction industry. Due to their current expansion plan, they are looking for a HR Executive - Recruitment to join their team, in hopes of developing the current high performing team. They are located in the Central.

Job Responsibilities

• Support recruitment activities, including posting job advertisements, candidates screening, and interview arrangement.
• Manage the onboarding and offboarding processes.
• Organize and oversee training and development programs.
• Handle payroll processing.
• Manage applications, renewals, and cancellations of work passes.
• Handle general matters, including updating residential addresses, managing levy waivers, medical check-ups for new hires, etc
• Conduct market surveys for MOM, IRAS, CPF, WDA, and other HR-related studies.
• All other adhoc duties as assigned.

Requirements

• Minimum NITEC in HR Manager/ Business Administration or equivalent.
• Min 2 years relevant experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Position: Named Account Executive, Philippines

Our Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realize value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.

Responsibilities:

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
• Develop and drive the overall long-term strategy for the account, aligned with customer business objectives
• Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
• Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.
• Share Salesforce value proposition for existing and/or new customers
• Drive growth within an existing assigned account

Required Qualifications:

• Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities in the local Philippines market.
• Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
• Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
• Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).
• Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
• Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
• Language: Fluency in written and spoken English and Tagalog.

Preferred Qualifications:

• Excellent interpersonal and communications skills.
• Sales Methodology Education.
• Ability to develop cases and service requirements, while crafting and leading strategic alliances.

Benefits & Perks
Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Note: By applying to the Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Enterprise Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.

RESPONSIBILITIES:

• Responsible for prospecting, promotion and sales of the company's suite of products and services.
• Liaise with and develop relationship with strategic accounts.
• Leads and customer information entry into our Sales system.
• Provide Channel & Product sales support.
• Work closely with vendor to manage service renewals and providing weekly pipeline updates.
• Following up on sales and renewal enquiries actively till closure.
• Work closely with team members to facilitate calls, manage work flow, and minimize hold times throughout the sales process.
• Assist with providing necessary information to procurement team for order processing.
• Liaising with the logistics department to ensure the timely delivery of ordered products.

REQUIREMENTS:

• Diploma in Business Administration/ IT or related discipline. Applicants without this educational qualification may still apply but they must have at least 2 years of relevant experience.
• Experience in Sales Administration and Telemarketing necessary.
• Ability to work independently or as an active member of a team and perform under pressure.
• Knowledge of Microsoft Office Suite

Not just another job, be a part of #Teamsmart

Be part of a new era in automotive excellence. Cycle & Carriage is looking for ambitious and passionate individuals to be part of our smart team.

Our Value Proposition

* It’s a #smart time to join now, if not when?
* Backed by Cycle & Carriage; Singapore’s leading automotive group for over 120 years
* Jumpstart Package to propel you towards unparalleled success in sales
* Competitive Monthly Salary
* Attractive C&C Confidence Assurance Package

The Role

As a smart Sales Executive, you will report to the smart Head of Operations selling the smart brand story, automotive innovation, and a lifestyle that sets smart apart. You will be a dedicated brand ambassador for smart, driven to champion the smart brand to seed awareness and consideration in people's minds. You will offer the highest standards of sales consultation and customer service to deliver Exceptional Journeys to our smart customers, and actively pursue sales to exceed individual targets and the Company's overall targets.

You will be considered for future progression opportunities as our smart operations scale over time.

Responsibilities

* Actively champion the smart brand story as part of the sales process to build awareness and consideration in consumers' minds
* Listening to customer requirements and presenting product appropriately to make a sale.
* Maintaining and developing relationships with new and existing customers
* Demonstrates high degree of integrity and genuineness when handling customer's queries
* Willing to "walk that extra mile" by making valuable contributions to improve customer experience
* Always hungry in the pursuit of sales and enjoy working in an entrepreneurial environment

Job Title: Livestreamer (Work from Home)
Employment Type: Part-Time (3 hours per day)
Work Schedule: Daily, 8:00 PM - 11:00 PM
Compensation: Base Salary - SGD 30 per 3-hour session + Commission
Location: Remote / Work from Home / Office

Job Description:

The Livestreamer will play a key role in promoting DixmondSG’s homegrown hair care products through engaging live sessions across various social media platforms. The ideal candidate will have excellent on-camera presentation skills and the ability to foster strong viewer interactions to drive sales and brand loyalty. This is a remote work-from-home position, requiring a daily commitment of 3 hours.

Key Responsibilities:

• Livestream Hosting & Product Promotion:Conduct live product presentations from 8:00 PM to 11:00 PM daily, showcasing DixmondSG’s product range.
  Highlight product features, demonstrate usage, and communicate the benefits in a compelling manner to drive customer interest and sales.
  
• Customer Engagement & Interaction:Respond to viewer questions and comments in real-time, creating a welcoming and engaging atmosphere.
  Encourage customer participation, promote special offers, and provide personalized recommendations during live sessions.
  
• Sales Performance & Conversion:Utilize effective sales techniques to maximize conversions during each session.
  Promote ongoing promotions, discounts, and call-to-action incentives to boost sales.
  
• Session Preparation & Coordination:Work with the marketing and product teams to prepare talking points, promotional materials, and visuals for each live session.
  Stay informed about new products, market trends, and any changes to product specifications or promotions.
  
• Reporting & Feedback:Deliver concise reports on livestream performance, including sales metrics, customer feedback, and suggestions for improvement.
  

Requirements:

• Proven experience in livestreaming, sales, or customer engagement roles (e-commerce or influencer experience preferred).
• Strong communication and presentation skills with a confident, engaging on-screen presence.
• Comfortable working in a fast-paced environment and adept at handling real-time viewer interactions.
• Basic understanding of social media platforms and online sales strategies.
• Interest in the beauty and hair care industry is advantageous.

Responsibilities

• Formulate strategies to build a lasting digital connection with customers and grow followers, brand interest and engagement through engaging content across different digital platforms.
• Plan and monitor the ongoing company presence on social media (Facebook, Instagram, Linked In, Youtube and other new platforms)
• Launch optimized online adverts through Facebook or Google etc. to increase company and brand awareness.
• Brainstorming new digital marketing platforms and ways to capture customer attention
• Compose online copywriting, proofreading and editing for various digital marketing content to ensure consistency in branding
• Design of online marketing collaterals such as graphic illustrations, photo and video production via Adobe Design Software or Canva.
• Acquire insight in online marketing trends and keep strategies up-to-date.
• Conduct market surveys, research trade information, and analyse competitor’s online strategies.
• Deliver monthly proposals, reports, presentations and share insights to develop optimization plans and provide action plans
• Any ad-hoc duties as assigned

Requirements

• Minimum 3 years of relevant working experience
• Creative thinker & self-starter
• Excellent understanding of digital marketing concepts and best practices
• Experience with B2B social media, Google Adwords and SEO
• Skills and experience in creative content writing
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills

FUJIFILM Business Innovation is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). We have pioneered numerous technologies and accumulated expertise since our establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Our portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). We also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

On 1 April 2021, we have changed the company name from Fuji Xerox to FUJIFILM Business Innovation. More than just a name change, it embodies our commitment to continue as a company that always pursues business innovation.

The Role:

As a Project Manager, with strong project management capabilities and a proven track record in managing multi-million-dollar projects in Government and Commercial sectors, you will be responsible for:

Project Management

• Project leadership in delivering Manage Print Services, Document Outsourcing and Communication Services, Business Process Services and Business Application Solutions through structured methodologies
• Oversee and support the implementation of projects, tracking and controlling all project phases and activities, risk management and quality assurance
• Manage and ensure timely delivery of projects’ operations with various cross functional stakeholders
• Produce Project Artefacts compliant with, and subject to the Fujifilm Business Innovation Project Framework
• Ensure approval and sign-off of all necessary project deliverables and Artefacts
• Control project design and planning activities associated with projects
• Assist Management to deliver business improvement outcomes as required
• Manage customer expectations to ensure customer satisfaction through the application of stakeholder management disciplines

Stakeholder Management

• Work closely with internal stakeholders to coordinate and evaluate project requirements and develop processes to ensure successful and sustainable execution of the project
• Maintain professional relationships with clients to ensure optimal level of client satisfaction

Requirements:

• Degree/Diploma in Computer Science, Information Technology or equivalent, with PMP/CITPM preferably
• At least 2 to 3 years’ working experience in IT projects
• Have a good understanding in technology, particularly as related to imaging software and hardware, document integration
• Adequate project management capabilities in managing IT projects
• Ability to provide mentorship and leadership to the team
• Good communication skills with excellent spoken and written English
• Result and customer-service oriented
• Committed and responsible team player with ability to interact with all levels

Only shortlisted candidates will receive a response. Therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

Rachel Heng

EA License No: 11C5502

Registration No: R23115318

The Role: Business Development Executive (Commodities & Chemicals)

WORK LOCATION: 12 WOODLANDS SQUARE, TOWER 1,#12-74 SINGAPORE 737715

The positions will be based in Singapore and undertake the following responsibilities:

• Conduct thorough market research and analysis to identify trading opportunities and trends.
• Responsible for managing physical commodity trading.
• Execute trades and manage positions in physical commodities, ensuring optimal pricing and risk management.
• Negotiate and process term contracts for international supply.
• Oversee the logistics and transportation of commodities from suppliers to clients, ensuring timely delivery and compliance with contractual terms.
• Establish new relationships with suppliers, customers, and other stakeholders and build upon existing ones to secure favourable terms and long-term partnerships.
• Ensure all trading activities comply with relevant regulations, industry standards, and company policies.

Requirements:

• Diploma/Bachelor degree.
• Minimum of 2 years of experience in physical commodity trading.
• In-depth knowledge of the physical commodities market, supply chain logistics, and risk management practices.
• Strong analytical and quantitative skills.
• Excellent negotiation and communication skills.
• Highly motivated, detail-oriented, and able to work independently as well as part of a team.
• MS Office
• Proficiency in Mandarin will be advantageous in dealing with China’s associates
• Be prepared to undertake business travels.

Monday to Friday ; 11am to 8pm
Saturday ; 11am to 4pm

Location: Changi

Responsibilities

• Review customer documents to execute AWBs and send pre-alerts.
• Coordinate with customers on shipment details and communicate with overseas stations for shipping instructions.
• Prepare and declare Export Permits.
• Monitor and update shipment status.
• Perform additional tasks as assigned.

Requirements

• Training will be provided
• Experience in air export / sea freight welcomed

Devon Yang Yue Teng

EA License No: 24C2352

Reg No: R24123723

E-commerce Operations:

• Process and ship out daily orders accurately and on time.

• Provide good customer service through after-sales tips and answering enquiries on time.

• Closely monitor stock levels and highlight to the team if there is a need to restock items.

• Assist with purchasing new stocks and materials where necessary.

• Arrange production schedule and schedule part-time packers as required.

• Submit monthly Shopee and Lazada campaigns on time, to ensure we participate in mega and category campaigns such as 11.11, 25.11, home & living sale etc.

• Liaise closely with Shopee/Lazada account manager to resolves platforms issues as required.

• Keep track of competitor products, promotions and sales performance.

E-commerce Development:

• Research and propose ways to improve/grow our e-commerce business.

• Research new products to be offered on our store.

Responsibilities:

• Coordinate, direct and monitor the cleaning operations in the company’s portfolio
• Effective management supervisors to ensure delivery of operations covering all required areas.
• Regular visits to monitor standards of cleanliness, to establish and implement work quality and meet the evolving needs of clients
• Plan and deliver schedules for more specific needs such as periodic cleaning timetable, utilising available manpower and equipment
• Attend meetings with town council as required.
• Understand and build excellent relationships with stake holders, promoting good reputation of the company.
• Provide training to new staff in relation to expected standards and quality of cleaning, health and safety requirements and handling of equipment and machinery.
• Monitor working time to ensure that overtimes are completed correctly, meeting payroll requirement
• Maintain supplies of cleaning materials and equipment and placing orders to maintain stock levels
• Oversee the servicing and maintenance of cleaning equipment

Skills:

• Experience in man-management
• Good persuasion skills
• Excellent time management
• Mature and responsible
• Able to work effectively with different level of personnel

Requirements:

• Previous experience in cleaning operations preferred
• Computer literate
• Class 3 licence