The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Job Description

1. Respond to new and existing customers for inquiries.
2. Conduct quality testing and communicate product specification issues. Conduct nonconforming material or nonconforming product analysis.
3. Participate in the root cause analysis of nonconforming goods.
4. Follow the instructed corrective actions and preventive actions by superiors.
5. Secure customer formulations.
6. Control QSHE records and documents.
7. Establish formulation and blending procedures as needed.
8. Keep retain samples of products.
9. Validate COA of raw materials received and communicate any issues to the procurement and Plant Manager. Establish, update and issue GHS SDS.
10. Create certificate of analysis (COA) of products.
11. Coordinate sample delivery as required by the customer.

Job Requirements

• Minimum Diploma/Degree in Vhemistry related fields with at east 1 year related experience
• Fresh entry level graduates
• Technical Knowledge : Microsoft Office (Basic)
• Knowledge & Skills on QC Testing

Are you passionate about providing exceptional customer service and helping customers resolve their inquiries? Do you thrive in a fast-paced environment where no two days are the same? If so, we are seeking enthusiastic individuals like you to join our team as Customer Service Officers.

As a Customer Service Officer, you will be the first point of contact for our customers, assisting them with a wide range of inquiries, requests, and concerns. Your responsibilities will include:

Key Information:

Working Location: Paya Lebar

Working Hours: 5 days, including weekends depending on monthly schedule - 9am to 8.30pm (Sundays will be 9am to 6.30pm)

Job Duties:

• Provide support to customer queries/ feedback on products, services and prevailing promotions.
• Facilitate access for customer to their safe deposit box
• Onboarding and Offboarding of customers including handling of payments
• Handle ad hoc duties as and when required

Job Requirements:

• Pleasant and cheerful personality
• Computer literacy (Microsoft words, excel, outlook). SAP knowledge will be advantageous
• Willing to perform overtime ,weekends and public holidays
• Candidates with customer service experience will be considered favorably

Thank you.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.

Job Benefits:

• 5 days work week, Monday to Friday: 8.30am to 5.30pm
• Eligible for 3 months Bonus
• Flexi Dollars: $800
• AL: 14 days
• BASIC UP TO 3.6k

Job Description:

• Contacting customers to follow up on outstanding payments.
• Ensuring the prompt and efficient collection of all overdue debts and payments from customers.
• Negotiating repayment plans with customers to address outstanding balances.
• Collaborating with legal counsel to pursue legal actions against defaulting customers.
• Coordinating with vehicle repossession agents to manage and track repossessed vehicles.
• Maintaining consistent communication with clients to settle overdue accounts.
• Addressing internal and external inquiries regarding outstanding customer balances.
• Recording and allocating daily receipts within the accounting system.

Job Requirement:

• Experienced in managing the entire legal process of debt collection.
• Skilled in providing advice on the most appropriate legal actions at various stages of debt recovery.
• Proficient in building and maintaining strong client relationships both internally and externally, across all levels.
• Capable of reconciling complex accounts with a keen eye for detail.
• Able to handle potentially sensitive or difficult conversations with a calm and confident demeanor.
• Diploma or Degree with a minimum of 2 years of relevant experience.
• Familiarity with hire purchase operations is an advantage.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

Job Opportunity: Business Development Manager
Join the team behind Singapore’s first all-in-one sports coach matching app – Wow Coach!

About the Role:
We are seeking a dynamic and results-driven Business Development Manager who is fluent in both English and Chinese to help grow our innovative platform, Wow Coach. You will play a key role in onboarding coaches, securing corporate clients, and building partnerships with advertisers.

Key Responsibilities:

Onboarding Coaches: Identify and recruit experienced and certified sports coaches across various disciplines to join our platform.
Corporate Client Acquisition: Develop and manage relationships with corporate clients to offer customized wellness programs, workshops, and sports classes.
Advertisement Client Engagement: Attract and secure advertising clients to utilize Wow Coach as their marketing platform.
Target Achievement: Meet and exceed monthly targets for coach recruitment, corporate deals, and advertisement sales.
Bilingual Communication: Use your fluency in English and Chinese to effectively communicate with diverse clients, coaches, and partners.
Strategic Outreach: Develop and execute outreach plans to build strong partnerships with coaches, businesses, and advertisers.
Market Analysis: Stay updated on market trends and competitor activities to identify new opportunities.

What We’re Looking For:

Language Proficiency: Must be fluent in both English and Chinese (spoken and written) to engage with a diverse audience.
Active and Proactive Personality: Thrives in a fast-paced environment and takes initiative.
Exceptional Soft Skills: Strong communication and negotiation skills to build and maintain professional relationships.
Goal-Oriented: Proven ability to meet and exceed sales targets.
Experience: At least 2 years of experience in business development, sales, or a related field.
Passion for Wellness and Sports: A genuine interest in promoting health, fitness, and wellness.

What We Offer:

A chance to be part of an innovative startup in the sports and wellness industry.
Attractive compensation with performance-based incentives.
Opportunity to grow and make a significant impact on the company’s success.

-Play an active role in delivering service excellence, enhancing customer satisfaction and provide consistent quality customer service.

-Liaise with customers on incoming queries, ensuring timely and effective execution of customer orders, handling stock allocation, processing of delivery orders and invoices.

-Handle claims received from customer.

-Handle office reception duties include attending to incomings calls and faxes.

-Liaise with forwarders to arrange pickup, fumigation, perform bookings and advise shipment details to customers.

-Prepare documentations relating to Certificate of Origin, Letter of Credit shipments, etc.

-Proper keep and filing of import / export documents.

-Responsible for any other general admin duties.

-Perform any other duties assigned by the superior.

Requirements

Candidate must possess at least a Certificate or Diploma in logistics /customer service or related field.

Min. 3 years of relevant logistics / customer service experience.

Knowledge of Certificate of Origin, Letter of Credit, import, export procedures documentation will be an added advantage.

Customer service oriented & good interpersonal skills.

Possess initiative with a positive attitude, willing to learn, able to work independently and a team player.

Meticulous, well organized and ability to multi-task.

Pleasant and mature personality with the ability to manage difficult situations.

Computer literacy, experience in using MS EXCEL, WORD and familiar with MS Outlook and other office applications

Fluent in both written and spoken English, Chinese in order to liaise with Chinese speaking clients/business associates

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON,

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Linda LIM
Registration Number: R1221302
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

‼️ [$2.4K/Month] Shipping Officer

Job Info:

• Basic up to $2,800
• Company Benefits: AWS + VB
• Working Days: Monday - Friday (Alternate Saturday)
• Working Hours: 8:45am - 5:15pm (weekdays), 8:45am - 12:15pm (Sat)
• Location: West

Job Description:

• Perform order processing & permit declaration through System.
• Perform payment / courier service on behalf of customer.
• Perform shipping documentation and coordination with shipping line or agent.
• Perform warehouse, deopt and transportation coordination with internal and external team.
• Provide customer’s report (Daily or Monthly).
• Generate company’s required reports (Daily or Monthly).
• Generate monthly TradeNet Major Exporter Scheme Import or Export report for customer.
• Perform Monthly accrual submission (Internal & External)
• Execute closure for all completed HCS orders in PSA HCS system.
• Check all PSA relevant charges are transmitted into PSA HCS system.
• Prepare and attach required receipts and emails for billing purpose. (Payment on Behalf, Miscellaneous charges)

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

Job Purpose

The IT Support Officer provides Level 1 and Level 2 technical support to ensure the smooth operation of the organisation’s IT systems and services. Key duties include troubleshooting Windows Servers, managing IT support tickets, maintaining IT infrastructure, overseeing IT asset management, and supporting IT and AV needs for events. The Officer will also assist with operations support and perform tasks assigned by the IT Head to ensure the effective delivery of IT services.

Principal Accountabilities

IT Support and Troubleshooting (Level 1 & Level 2)

1. Manage and resolve IT support tickets through the helpdesk system, ensuring timely issue resolution.
2. Provide Level 1 support for end-user devices and escalate complex issues to Level 2 support.
3. Troubleshoot Windows Server issues, including user access, Active Directory, file sharing, and group policies.
4. Diagnose and resolve network connectivity issues, VPN configurations, and firewall settings.
5. Support end-user devices, including desktops, laptops, printers, and mobile devices.

IT Asset Management and Issuance/Clearance

1. Maintain and update the IT asset inventory, including hardware, software licenses, renewals and warranties.
2. Manage IT asset issuance during employee onboarding, ensuring proper setup of devices and accounts.
3. Oversee IT asset clearance during offboarding, ensuring retrieval of devices and revocation of access.
4. Conduct regular IT asset audits to ensure accountability and compliance with security standards.
5. Ensure proper disposal of end-of-life equipment in accordance with security policies.

Maintenance and System Updates

1. Perform preventive maintenance on servers, desktops, laptops, and network devices.
2. Apply Windows Server patches, updates, and security fixes to maintain a secure IT environment.
3. Assist with system upgrades and hardware replacements.

IT and AV Support for Events

1. Provide IT and AV support for meetings, workshops, and conferences, both on-site and virtual.
2. Set up and operate AV equipment such as projectors, microphones, speakers, and video conferencing systems.
3. Manage virtual and hybrid meetings using platforms like Zoom, Microsoft Teams, and Google Meet.
4. Troubleshoot technical issues during events to minimise disruptions and ensure smooth operations.

Operations Support and Other Tasks

1. Provide operational IT support, including backup management, data restoration, and system monitoring.
2. Assist in documenting IT processes and maintaining accurate IT records.
3. Support IT procurement by assisting with vendor coordination and purchasing IT equipment.
4. Perform other tasks as assigned by the IT Head, such as assisting with IT projects, audits, or training sessions.

User Training and Documentation

1. Provide basic IT training to staff on systems, tools, and best practices.
2. Create and maintain user guides, FAQs, and knowledge-base articles to address common IT issues.
3. Promote cybersecurity awareness across the organisation to reduce IT risks.

Job Specification

Qualifications and Experience

1. Diploma or Bachelor's Degree in IT, Computer Science, or a related field.
2. Minimum 2 years of experience in IT support, including Windows Server troubleshooting and network support.
3. Experience in IT asset management and AV support is preferred.
4. Certifications such as ITIL, CompTIA A+, Microsoft certifications (e.g., MCSA, MCP) are advantageous.

Additional Skills and Knowledge

1. Strong troubleshooting skills for Windows Servers, Active Directory, and networking.
2. Proficiency in Google Workspace, Microsoft Office, and IT infrastructure management.
3. Familiarity with IT helpdesk ticketing systems.
4. Experience with AV systems and virtual meeting platforms.
5. Strong organisational and communication skills to support both technical and non-technical users.

Desired Behavior

1. Be customer-focused by providing timely, patient, and empathetic IT support to all users.
2. Proactive by identifying and resolving issues before they escalate, improving IT processes.
3. Take ownership of tasks and follow through on unresolved issues.
4. Be able to adjust to changing IT needs and stay calm under pressure.
5. Work effectively with team members and communicate clearly with users.
6. Uphold cybersecurity best practices and protect sensitive data.
7. Support the organisation’s goals with a service-oriented mindset.

Job Responsibilities

1. Food Safety Management:Develop and implement food safety systems, including HACCP.
   Enforce hygiene and safety protocols in compliance with SFA, MUIS, MOM, and other regulations.
   
2. Inspections and Risk Assessment:Conduct regular inspections of food preparation areas onsite and offsite.
   Identify and assess food safety risks in handling, preparation, and storage.
   Implement corrective actions, training, and preventive measures to enhance safety standards.
   
3. Supplier Compliance:Audit suppliers regularly to ensure adherence to food safety and quality standards.
   
4. Quality Assurance:Update the Quality Management System (QMS) and Standard Operating Procedures (SOPs) to meet regulatory and industry standards.
   Maintain accurate and comprehensive records in compliance with policies.
   
5. Regulatory Compliance:Serve as the primary liaison for audits and inspections by SFA, MUIS, HACCP, and ISO.
   Ensure documentation and records meet hygiene and safety requirements.
   
6. Additional Responsibilities:Support any other assigned tasks as needed.
   

Job Requirements

1. Certifications and Qualifications:SFA Food Hygiene Officer certifications and FSMS certification.
   NITEC Certificate or equivalent in Food Science or a related field specializing in food safety.
   
2. Experience:At least 2 years in Quality Assurance or Food Safety within the F&B or catering industry.
   Familiarity with Singapore’s food safety regulations, including HACCP, ISO, and SFA guidelines.
   
3. Skills and Competencies:Detail-oriented with strong compliance skills in food safety.
   Effective communication skills to train and guide team members.
   

Working Location: Tuas

​Our client is a global leader in gateway services, who is seeking to recruit a Security Officer (Airport). This position is based in Singapore.

Security Officer (Airport)

Responsibilities

You will be responsible for providing security services at the airport and key installation areas, such as safeguarding and protection of assets. Your role includes:

· Perform CCTV and Control Room monitoring duties.

· Undertake screening of baggage and personnel.

· Perform X-ray screening and access controls.

· Perform guarding and patrolling of installations.

· Any other duties as assigned.

Job Requirement:

· Valid PLRD Security license (Must be licensed as a Security Officer (SO) and are already in possession of a valid SO ID cards)

· Proficient to communicate in English

· Normal colour vision

· Able to work on rotating shifts

· Able to take on assignments at various locations based on Company's discretion

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Organizational Structure and Workflow Optimization

• Evaluate and restructure the organizational hierarchy, focusing on interdepartmental dynamics and internal processes.
• Review and revise job descriptions for office staff to ensure consistency between documented procedures and actual practices.

Policy Creation and Execution

• Design, develop, and enforce comprehensive office policies, such as: Remote Work Policy, Loan Guidelines, Leave Policies, Travel Allowance, Phone Usage and Benefits Policies

Performance Management

• Establish performance metrics for evaluating staff.
• Develop and implement a performance-based reward system to identify and recognize top performers.

Employee Relations

• Address employee concerns swiftly and professionally.
• Mediate conflicts to foster a positive work environment.

Training and Development

• Identify training needs across various departments.
• Organize and implement employee development initiatives to improve skills and performance.

Reporting and Analysis

• Compile and present HR-related reports to senior management, covering: Employee turnover rates, Employee satisfaction levels, Compliance issues

Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field
• Minimum 3-5 years of experience in HR, preferably in the maritime or shipping industry
• Strong knowledge of Singapore employment laws and regulations

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Mon to Fri 8.30am - 6pm

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

La Riqueza Global Holdings Limited, Singapore Branch

We are actively seeking a person to apply for a newly created role within our organisation. The role is an intermediate role mainly based in Singapore with infrequent requirements to also travel aboard to our sister company's which are in Mainland China, Hong Kong & New Zealand. The position itself relates to an executive administration role where you'll be reporting to top management and undertaking responsibility with junior staff across Asia Oceania within our organisation.

We are seeking a minimum commitment of 3 years. Training will be provided.

Requirements

Minimum 4-years office management, assistant executive or similar experience.

Degree or Advanced Diploma required.

Knowledge of office protocol and procedures.

Good written & verbal communication skills.

Aptitude in Mathematics.

Competency in Microsoft Office including MS project. MS SharePoint and comfortable learning specialised accounting software.

Responsibilites

Execute various accounting duties, including payable, processing invoices and processing deposits.

Oversee an efficient office environment, maintaining servers, and directing internal communications.

Professional handling of phone and email communications and greeting clients/visitors.

Administration support for directors including but not limited to, typing letters, filing, travel arrangements and coordinating mailings.

Maintain database and hardcopy files.

Coordinate board meetings, including compiling board materials, taking minutes and sending notifications to board & staff.

Travel internationally as required.

Performing other duties as assigned.

Summary of role requirements

Looking for candidates available to work.

Monday to Friday : 9:30am to 6:00pm

Working rights required for this role

Minimum 4-years office management, assistant executive, or similar experience.

Expected Salary: $7,600-$10,600 per month.

Expected Start Date : 03 February 2025

Project Manager - Technical

The Consulting Project Manager (PM) actively manages medium-high complexity projects to successful completion from initiation through delivery and closure. This requires coordination of cross-functional teams (through meetings and progress measurement activity) which bring distinct, specific projects to completion both on time and within budget. The role will be fulfilled by an experienced project management professional or scrum master, with a full understanding of industry standard project management practices (as well as policies and procedures) and the ability to interact with internal and external stakeholders.

What will you do:

• Integrate and use specific industry and technical delivery methodologies, e.g., project management methodologies based on the Project Management Institute (PMI), project management methodology, system and software development, agile methodologies such as Scrum.
• Drive project planning, scheduling, monitoring, and reporting activities for projects.
• Manage project requirements, scope, timelines and perform regular customer cadences
• Establish appropriate metrics for measuring key project criteria; develop project control and reporting procedures and manage changes in operational plans
• Manage project requirements and scope/change management issues
• Develop and effectively present and communicate content
• Plan, schedule, monitor, and report on activities related to projects
• Work in consultation with the Resource Management Office (RMO) to manage project staffing requirements

What will you bring (Minimum Requirements):

• 3-5 years of experience in a project management/coordination role managing IT or Government based projects
• Exhibits good communication and negotiation skills, both written and oral
• Have excellent communication and organizational skills
• Knowledge of and experience with project management tools and methodologies
• Solid interpersonal, leadership, and analytical skills with business insight
• Experience establishing and contributing to process improvements
• Ability to work both as part of a team and on your own; ability to motivate project team and individual contributors and mediate conflicts
• Excellent customer-facing and internal communication skills
• Solid organizational skills including attention to detail and handling more than one project concurrently
• Technical knowledge of, and experience with, Red Hat-related solutions is a plus
• Project management certification will be looked upon favourably

-Managing call handling, delivery coordination & equipment controller

-Order processing process in import, export & transhipment cargo

-Liaise and coordinate with customers/carriers to ensure accuracy in documentation and smooth movement of shipment

-Prepare trucking instruction letter to haulier

-Declare dangerous goods form for shipper and ensure compliance with requirement

-Undertake other tasks assigned by immediate superior

-Minimum 2 years of working experience in shipping and logistics industry

-Monitor equipment/shipment movement from one port to another port

-Check and verify shipping details on documents

-Filling of all relevant paperwork and documents requirement

-Has good organisational and communication skill, reliable, resourceful and initiative

What you will be doing :

• Recruitment & Selection: Drive continuous improvement and consistency to strengthen partnerships with local HR Business Partner & COE teams, and improve visibility and collaboration. Ensure effective recruitment solutions are delivered within agreed upon time frames and cost. This will include recruitment solutions and transitions for new client accounts to deliver required headcount.
• Ensure global platforms and careers portal are effectively leveraged. Proactively promote Cushman & Wakefield's Brand & EVP to attract and retain our top talent, critical to our ongoing success.
• Employee Value Proposition: Work closely with Recruitment Marketing and Marketing and Communications teams to market jobs and promote our Employee Value Proposition (EVP) and ensure a consistent message through all levels of the organization. Together with the HR Business Partner teams, drive positive messages and stories and career enhancement opportunities throughout the region and globally, reinforcing our strong brand and commitment to employee engagement, career growth and retention.
• Onboarding: Manage a consistent approach to onboarding. Working closely with the local HR COE’s and HR teams to develop an experience that is efficient, and effective and ensures a smooth and positive transition into Cushman & Wakefield for new hires, M&A Integrations and internal moves.
• HR Systems and Technology: Work closely with the HR Operations COE, Global Technology team to leverage technology platforms (Workday, Phenom People, LinkedIn, and other HR related business applications such as the internal and external websites and external job and careers sites) to deliver value to business leaders and individuals using simple, streamlined processes. Provide ongoing education to HR teams, business leaders and individuals to maximize the value they receive from HR technology so that the platforms are business enablers, not obstacles.
• Governance & Compliance: Effectively anticipate and manage risks associated with people and take a holistic approach to proactively audit and monitor HR systems and processes for compliance and consistency with relation to legislation and global requirements. Including the DOA (Delegations of Authority) is followed for all Employment related activities.
• Reporting: Ensure high confidence in TA metrics through effective requisition management and governance activities. This includes ensuring the metrics accurately reflects the recruiting activities, and placing requisitions on hold or closing them if the hiring manager is not ready to engage.
• Financial Stewardship: Be effective in utilizing various tools and vendors to deliver on cost effective and efficient recruitment services.
• Other Duties This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

About You:

• Bachelor’s degree required, preferably in business or human resources.
• Minimum of 4 years of Talent Acquisition experience in an in-house or RPO environment, ideally within a high-volume hiring environment
• Industry knowledge of Commercial Real Estate / Facilities management and experience in Singapore is preferred
• Knowledge of full-cycle recruiting and employer branding techniques, familiarity with a variety of different selection methods (interviews, assignments, psychological test etc.) is advantageous
• Demonstrated ability in implementing recruitment and selection management programs to support business strategy and provide efficient and effective services to secure talent. Partnering and working with a variety of human resources centers of excellence and local recruitment teams
• Experience in using WorkDay or Phenom CRM preferred
• Strong stakeholder management and engagement skills required
• Possess tenacity, resilience and patience to deal with ambiguity and change.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

You will work as part of an established and nationally funded multi-disciplinary research group that focuses on hepatocellular carcinoma (HCC). You will work closely with patient cohorts and relevant pre-clinical models; processing biosamples and conducting of experiments to ensure timely achievement of project milestones. The ideal candidate will have a background in handling and processing of patient’s biosamples, maintaining the inventory of biosamples repository, as well as experience in molecular and cell biology functional work. The successful candidate will thrive in a dynamic and collaborative research environment, working closely with post-docs, clinical coordinators, bioinformaticians, clinicians, and researchers involved in ongoing clinical trials. This role offers a unique opportunity to contribute to cutting-edge cancer biology research, with the potential to directly impact therapeutic strategies for HCC patients. Expertise in cancer models, immunohistochemistry, and translational research is highly desirable. Opportunities for publications will be provided.

Your responsibilities will include:

- Timely processing of valuable clinical biosamples for translational research.

- Maintain accurate database of clinical biosamples.

- Able to perform molecular and cell biology functional work to provide quality and reliable experimental output.

- Establish research plan and methodologies, troubleshoot and run research independently.

Requirements:

- Bachelor degree in biomedical science or equivalent.

- Experience working with human samples is required.

- Familiar with techniques like flow cytometry, ELISA, western-blot, cell culture, animal work will be an advantage.

- Possess excellent analytical, technical and problem-solving skills.

- Well organized and detail oriented.

- Ability to coordinate diverse groups of people.

- Excellent written and verbal communication skills.

- Able to work independently and interactively in a team setting, motivated, responsible and a fast learner.

Responsible for all aspects of Human Resources, Health & Safety for all the employees in Tuas. The person will also be responsible for the Administration of the Offices in Tuas. Will be the Point of Contact for all our employees in Tuas.

Key Responsibilities:

• Responsible for all HR activities Biz. Recruitment, On-boarding, Training, Compensation, Employee Grievances and Benefits for BCWs in Tuas as and when there is a need.

• Responsible for accurately and efficiently processing invoices, ensuring timely payments, and maintaining meticulous records.

• Admin activities such as ordering stationery, pantries, name card creation and others.

• Ensure accurate maintenance of BCWs’ employee database & Management of the TMS – through the HR Infotech & provide accurate details for Salary Processing.

• Responsible for overseeing and managing the company's security system, transportation operations, townhall & CSR activities.

• Support the management in overseeing the Health & Safety aspects of the work environment.

• Drive, coordinate and implement all Workplace Safety and Health Initiatives.

• Conduct regular WSH inspections and follow-up actions to ensure safety compliance.

• Produce Site Workplace Safety and Health Reports regularly.

• Ensure compliance of operations with Workplace Safety and Health regulations and statutory requirements

Skills & Qualification:

• Minimum of 1-2 years of experience in a Health & Safety role.

• No prior experience in Human Resources is required – on the job training will be provided.

• Experience managing Blue Collared workmen - right from hiring, retaining & managing the expectations of the employees would be an added advantage.

• Proficient in Microsoft Office.

• Familiar with the local labour, health and safety legislation.

. experience implementing Safety SOPs

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

• Greet and meet every customers in the most friendly manner
• Handle calls at all times and charge (wrap up code) accordingly if any
• Act as first point of telephone contact for customer support requests
• Obtain precise customer personal particulars, vehicle registration, car ownership (raise change management form for amendment / update)
• Check for support agreement / warranty validity per local guideline.
• Ensure all inbound/ outbound calls, including customer compliments and complaints logged in CRM system are defined

Job Requirements

• Minimum NITEC or Diploma or Degree in any discipline
• Preferably with 2 to 3 years experiences in customer relation

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No.:99C4599

The candidate will be responsible for providing exceptional assistance to guests, answering enquiries, offering guidance and ensuring a positive guest experience. This role demands a proactive individual with strong communication skills.

• Attend to general enquiries from Public and NTUC Members on amenities at Downtown East and Clubhouses
• Assist with NTUC Membership, Starter and nEbO recruitment and membership promotional activities
• Handling all telephone and walk-in enquiries, tenants promotions and feedback from Guests. Assist in developing action plans in organising delight programs/initiatives to delight guests at all info counters
• Able to maintain database of membership recruitment efforts

Requirements:

• Diploma, Higher Nitec, 'O' or 'N" Level
• At least 2-3 years of work experience, preferably in customer service. Have experience in cashiering and handling POS
• Require Intermediate level for Microsoft Excel and Basic level for Word and Powerpoint. Candidates with relevant experience will be considered for senior roles
• Must be able to work on shifts/weekends/public holidays

Visit us at: NTUC Career Festival (10-11 January), MBS Expo & Convention Centre, Hall B&C, Booth C5