Job Description & Requirements

Duties and Responsibilities

· Handle full sets of accounts (AP, AR, GL)

· Handle daily operational AP/AR tasks including invoicing, statement of accounts and follow-up on aged receivables, payment and staff claims.

· Manage and responsible monthly cash flow.

· Assist with month-end closing activities (bank reconciliation, BS schedules and audit schedules), intercompany reconciliation, quarterly GST submission and income tax filing process

· Prepare analysis of accounts as and when required.

· Maintain fixed assets register.

· Follow up on overdue invoices and payments and implement company collections procedures as necessary.

· Maintain good documentation and filing system.

· Assist in the preparation of budgeting and forecasting.

· Preparation of financial statements to meet statutory requirements and in compliance with the FRS will be added advantages.

· Liaise with auditors, tax agents, & bankers as and when required.

· Ad-hoc duties as assigned.

Requirements

· Diploma in Accounting/ ACCA or equivalent.

· Minimum 3 years of relevant working experince in AP/AR/GL & preparation of financial statements.

· Meticulous and attentive to accuracy.

· Able to multi-task and possesses strong initiative.

· Good interpersonal and communication skills

· Ability to read and write Mandarin is preferred as the incumbent is require to work closely with the China office

· Proficient in Microsoft Office (especially excel spreadsheet, SAP and Xero.

· Independent team player.

In house security Officers (day shift) needed in Toa Payoh condominum. Full CPF and benefits, salary up to 2.9k

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

What You Will Be Doing

The shortlisted candidate will report to the Manager and provide administrative support to the department in the below areas:

• Process Coordination: Co-ordinate and maintain efficient process for operations and activities within the department, and supporting operations to ensure effectiveness and compliance with standards.
• Stakeholder Liaison: Act as a liaison between internal and external stakeholders, facilitating communication and collaboration on administrative matters pertaining to eCR, Courier Application and related activities.
• Student Support: Address student enquiries promptly, providing comprehensive solutions for routine and escalated cases, fostering a positive and supportive environment for student success.
• Workflow Documentation: Document and continuously improve workflow procedures for departmental activities, optimizing efficiency and effectiveness.
• Programme Operations Oversight: Participate in the operations of curriculum approval & updates, course fees, academic rules, quota, course registration and acquisition & delivery of course materials, fees. Resolve issues with precision and timeliness.
• Data Analysis and Reporting: Prepare statistics and generate reports for both internal data requests and reporting purposes, ensuring accuracy and timely delivery of information.
• Guides and Training Material Development: Create comprehensive guides, FAQs, and workflows for internal staff and students, aiding their understanding and usage of new systems effectively.
• System Testing and Support: Provide support for data migration and conduct essential pilot testing for new system functionalities. Resolve major issues before roll-out, ensuring a smooth transition for the team and making necessary adjustments.

Job Requirements

• Degree Holder with 1-2 years' relevant working experience.
• Mature, meticulous and possess high level of discretion and integrity.
• Effective interpersonal skills with excellent command of written and spoken English.
• Resourceful team player who is able to work independently and display initiative.
• Proficient in Microsoft Office applications.
• Able to do data analysis and information research.
• Ability to communicate well so as to act as liaison and help reach out to stakeholders, such as faculty and admin staff from other departments and divisions as well as associates and other stakeholders.

Interested applicants are invited to apply directly to our Career Portal. We regret that only shortlisted candidates will be notified.

The successful incumbent will be part of a global data management team leveraging system knowledge to maintain organization data in Workday and ensuring global governance of data. In addition, the incumbent will work closely with Strategic Workforce Planning team globally to ensure compliance and organizational structure.

Requirements

• Degree with 1 year OR diploma with 5 years of HR operations/HRIS
• Recent degree holders with HR internship experience welcome to apply too
• Strong communication skills

5 days work week

This is a 1 year contract with completion bonus

Interested candidates may forward your resume to [email protected]

About the Company

Our Client is a leading producer of industrial equipment and tools.

Responsibilities

We’re looking for a meticulous and proactive Legal Compliance Officer to support compliance and legal matters across the company’s operations.

• Support senior management and stakeholders on legal and compliance issues by providing legal counsel and recommendations;
• Oversee and manage tasks and matters across the company’s operations, including intellectual property, governance, data protection, employment and litigation;
• Draft, review, and negotiate a diverse portfolio of contracts and legal documents, including employment agreements; • Engage in various special projects and assignments, incorporating legal and regulatory considerations;
• Advise on data protection issues, policies, and practices;
• Maintain current knowledge on regulatory compliance trends, emerging threats, and industry developments;
• Monitor and assess new legislative and regulatory actions, including guidelines, directives, and circulars issued by relevant regulatory bodies, ensuring organisation-wide compliance;
• Analyse and recommend enhancements to internal processes and compliance procedures, perform compliance audits and investigations;
• Coordinate with regulatory bodies on compliance matters, including the preparation and submission of necessary documentation and filings;
• Compile routine reports on compliance, risk management, outsourcing, litigation, and privacy, and conduct risk assessments and compliance testing;
• Implement and manage Environmental, Social and Governance frameworks, and prepare reports;
• Work closely with HQ on all legal and compliance matters for the region.

Requirements

• Bachelor Degree in Law;
• At least 2 years of post-qualification work experience;
• Experience working with APAC markets;
• Deep understanding of regional and global data privacy laws and regulations, including GDPR;
• Experience in ESG would be an advantage;
• Business acumen and familiarity with the regional business landscape;
• Analytical and problem-solving skills;
• Ability to work and communicate effectively with different levels of employees.

Employment Details

• Permanent role;
• Excellent work environment;
• Attractive remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

If you enjoy meeting and interacting with people and possess the right attitude to learn, please apply for this role!

Job Responsibilities:

• Study the job description thoroughly and gather all the necessary information about the role
• Place advertisements on various channels
• Undertake recruitment process by shortlisting candidates according to their resumes and personal interview
• Assess the good and bad qualities of the candidates and judge them efficiently
• Establish and maintain constructive and cooperative working relationships with the clients
• Interacting with the people outside the client organization, but related to that respective organization

Job Requirement:

• Minimum a Diploma in any discipline
• Possess a positive attitude and the eagerness to learn
• Enjoy meeting and interacting with people
• Good communication and interpersonal skills
• Able to provide good customer service
• Organized and good follow up skills

Job Description & Requirements

Key Responsibilities:

• Provide admin support in training and material preparations and other logistics purposes.
• Assist in training, marketing, and execution of both physical and virtual training events (e.g., webinars, talks and workshops)
• Assist in managing training calendar to ensure all training programmes are running smoothly and timely.
• Coordination of all course registrations and enrolments.
• Assist in handling trainers, clients, and end-users’ feedback, enquires, and correspondences.
• Provide support in answering incoming calls, appointment bookings, and administrative supports whenever is needed.
• Ad hoc admin support whenever requested by the Executive Director.

Requirements:

• GCE “O” Level and above
• At least 3 years in a similar role, experience in a charity is advantageous.
• Good communication and interpersonal skills.
• Customer-focused.
• A good team player.
• Proficient in IT-related troubleshooting, and Microsoft Office applications, especially Excel, PowerPoint, and Outlook.
• Able to multi-task and be flexible to cover front-desk duties.

* Note: Only shortlisted candidates will be notified.

Responsibilities:

• To achieve sales quota (Both Individual & Team) as listed by the company.
• To be continuously updated with latest fitness trends & product knowledge including competitors.
• Finding out the customers’ needs, requirements and objectives, thereafter have the ability to recommend suitable products to customers.
• Be able to illustrate a product’s benefits in reference to customers’ requirements.
• To have a strong grasp of all marketing campaigns, promotional activities etc.
• Be able to provide information about warranties, manufacturing specifications, delivery option and after sales care.

Requirements:

• Fitness knowledge is a plus
• Passion for Fitness and/or Wellness
• Goal Oriented
• Well spoken with good command of English
• Good interpersonal and communication skills
• Self Driven
• Technologically Savvy
• Preferably from an industry related to services or products provided to Condominiums & New Developments Eg. Security Services, landscaping, lift services etc.

Benefits:

• AWS
• Variable Bonus
• Basic + Commission (up to S$5,000/mth)
• Medical & Dental
• 14 days AL
• Transportation allowance

Responsibilities:

· Process company application

· Checks for disbursement

· Exception handling and refunds

· Attend to escalated enquiries on claims

· Collation of data / information / statistics for regular reporting

· Provide administrative support

· Undertake additional tasks as assigned

Requirement

· Diploma in any discipline

· Admin exp are welcome to apply

· Entry level with No Exp are welcome to apply

Interested candidates please send a copy of your resume to [email protected]

Consultant In-Charge: Daniel Lee / R1989151

• Location: 513 YISHUN INDUSTRIAL PARK A 768736
• Working hours: Monday to Friday: 9am to 6pm
• Fun and friendly working environment
• Career development and growth opportunity
• With AWS and Variable bonus
• Medical benefits
• Other Employee Benefits
• Walking distance from Canberra MRT/ close proximity to Yishun MRT

Recruitment (Blue collar to Executive positions)

• Manage all aspects of the recruitment process, including pre-screening, on-site interviews, offering of employment and onboarding
• Identify, attract and source hard-to-find passive talent using different niche sites/online channels and other social platforms and professional networks
• Design job descriptions and interview questions that reflect each position’s requirements
• To organize and participate in the relevant career events and local job fairs to broaden the hiring needs
• Liaise and work closely with the hiring manager on recruitment needs and deliver consistent and timely manpower results
• Manage and prioritize and close jobs in a timely and effective manner
• Research and apply strategic recruitment and retention policies to meet HR goals and mission
• Review, recommend and administer retention/reward/employee benefit schemes for the organization
• Prepare and/or collate HR reports, manpower forecasts
• Responsible in the drafting and releasing of various HR letters to staff involved (e.g. Letter of Appointments, Extension Letters, Acceptance of Resignation Letters etc.)

Human Resource

• Process work pass applications, issuance, renewal and cancellations.
• Process submission of IR21, IR8A, Work Injury, Maternity/Paternity/Childcare leave, NS-pay, CPF and other Government Claims.
• Support training related matters including coordination or enrolment of internal & external courses, update & maintain training record etc.
• Maintain accurate HR database and up-to-date employee’ records (Pfile and lark account) for accurate reporting.
• Handle staff leaves, claims and renewal of insurance (WICA, Medical Insurance, etc.).
• Assist with annual salary review/appraisal and bonus exercises (Blue collar to Executive positions).
• Handle all employee inquiries or grievances on HR-related matters
• Ensure HR Policies comply with current Employment Act and Government Regulation.
• Handle employee satisfaction surveys
• Ensure office supplies and equipment are maintained including employees’ IT equipment, uniforms, stationeries, etc
• Responsible for office facilities management (maintenance and security, etc.)
• Handle company’s insurance policies, licenses, agreements / contracts, etc
• Booking or process of air ticket, visa, travel insurance and hotel accommodation.
• Manage the planning and execution of corporate events and festive packs, etc
• Support other general administrative duties such as preparing HR reports, employees’ letter, memorandums, notices, etc
• Sourcing and manage vendors to upkeep office image
• Assist in HR projects and other HR initiatives when required
• Support the team with other responsibilities as required.

Requirements:

• Min Diploma in HR Management, Business Studies, Office Administration or equivalent
• At least 2 years’ experience in recruitment and business partnering
• Well-organized, meticulous, able to multi-task in a fast-paced environment
• Positive attitude and strong in execution
• Organized, good coordination & follow-up skills
• Competent in MS Office (Excel, Word, etc.)
• Excellent interpersonal & communication skills
• Proficiency in written and spoken English & Chinese (to liaise with Mandarin-speaking counterparts)

Accounts & Sales Support Executive (Wound Care/SME)

Duo Medical Pte Ltd

Tagore Area

Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives. We’re DuoMed, a home-grown leader in the design and supply of medical solutions. More importantly, we put patient care first! We innovate to improve clinical outcomes and affordability for healthcare professionals and their patients.

As our high growth momentum continues, we're currently hiring for Accounts & Sales Support Executive to support our expanding Sales team in Singapore! The ideal candidate has at least 1 year of working experience in similar role. We offer competitive remuneration package and good career progression opportunities.

In this role you will:

A. Sales Support:

· Reporting to Sales Manager.

· Being the centre point of contact for sales ordering placing, including orders from various countries.

· Efficiently process orders and coordinate deliveries.

· Be involved with the entire sales operations process, from issuing invoice, navigating customer to payment platform, issuing sales order, purchase orders to other trade-related documents.

· Responsible for shipment arrangement to ensure smooth & consistent goods delivery.

· Establish active communication and engagement with sales and logistic team to ensure that orders are processed promptly.

· Point of contact for Key account inquiries and being an inside sales for existing customers.

B. Accounts:

· Maintain accuracy of general ledger.

· Perform daily accounting & finance duties including receivables and payables processes, general ledger, tax and bank reconciliation etc.

· Prepare monthly financial and management reports for management.

· Oversee AR and AP data and maintenance of sub-ledger;

· Handle data entry of transactions to accounting system.

· Support audit and tax queries.

Qualifications & Requirements

· Minimum GCE ‘O’ Level & ITE or Diploma with 1 years working experience will be an advantage.

· Basic accounting skills.

· Computer skill such as MS Office.

· Possess good interpersonal and communication skills.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: DM Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Products such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

Interested candidates please send your resume to [email protected] or contact 94375522. We regret that only suitable candidates will be shortlisted for further discussion.

EXECUTIVE ASSISTANT | INTERNET TECHNOLOGY MNC

Our Client is very well known Internet Gaming & Technology MNC. This is a role as the Executive Assistant supporting the Country Manager. As an empowered EA, the scope includes a variety of work from important day-to-day administration support through to executive personal assistance taking care of broader out-of-office related agenda; where this relevant principal is a modern outgoing technology executive.

We are targeting a Secretary / Executive Assistant with at least 5 years relevant track record. Trust worthiness, a service centricity mindset with attention to detail, and the ability to bring enthusiasm to the role shall be highly prized.

This role is applicable for Singaporeans or PRs. Conversational Mandarin can be helpful in interfacing with extended parties. The office is located in the One North area.

Responsibilities

1. Responsible to analyse food safety and quality results and track performance against established goals and assist in periodic reporting of performance.
2. Serve as first point of contact for all customer quality inquiries, aiding in scheduling of audits, providing feedback to both simple and complicated inquiries.
3. Develop, update and implement current Food Safety Management System (BRC), HACCP and Halal Quality Management System (MUIS) in accordance to standards to ensure products produced meet relevant regulations and certification requirements.
4. Ensure production, warehouse and areas where activities affect food safety and quality comply with GMP.
5. Lead and conduct investigation of customer complaints, maintain investigation log and track investigation closure.
6. Issue CPAR to internal and suppliers for all non-conforming products including raw materials, work-in-progress and finished products.
7. Conduct annual mock recall, traceability and mass balance exercise.
8. Support and assist external audits and inspection including 3rd Party, Customer and Regulatory audits and inspections.
9. Develop and conduct appropriate training in all aspects of food quality and safety to ensure compliance to established systems.
10. Responsible for the application of Export Health Certificate and Phytosanitary Certificate.
11. Provide technical advice and support to sales, shipping, maintenance and production department.
12. Responsible to issue and complete customer inquiries, questionnaires, COA, product specifications and declarations.

Requirements

1. Minimum Diploma in Food Science or equivalent.
2. We welcome all to apply. Ideally, candidate should have 3-4 years' experience in the food industry to have shorter learning curve.
3. Basic Computer Knowledge and proficient in Microsoft Office software
4. Able to handle English and Mandarin speaking staff and customers representatives.
5. Be able to work interpedently with a high level of initiative and resourcefulness.
6. Fast learner and able to work under pressure.
7. Good communication and interpersonal skills.
8. Good understanding of Food Safety Management System.

This position is responsible for soliciting sales of food and beverage catered events and the execution of the events.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Adhere to the schedule of delivery orders

• Coordinate with a salesperson on customer’s order before delivery

• Proper loading/unloading of catering equipment into the delivery vehicle

• Delivery and collection to island-wide catering places

• Liaise with customers during on-site setup requirement

• Organise set-up & clean-up after each delivery such as buffet reception, seminar events, etc.

• Inventory control for catering equipment used upon collection of orders

• Maintain cleanliness and provide basic service for the assigned delivery vehicle

• Understand and comply with the mandatory hygiene standards and requirements

• Perform any other duties assigned by Operation Manager

REQUIREMENTS

• At least 1 year of working experience in the related field

• Excellent customer service and ability to interact well with clients

• Ability to work independently and in a team

• Physically fit and able to work in a fast-paced environment

• Willing to work shifts, weekends, and public holidays

• Must possess a Class 3 driving license with clean records and good driving skills

We are now looking for admin staff to provide administrative & operations support in an effective manner for our companies, Acelink Logistics Pte Ltd and Tee Yih Jia Food Manufacturing.

We welcome those who have previously applied before as we will assess all applications even if it is re-applied.

Work location will be at 1 Senoko Road.

As a Clerical Officer, depending on your assigned department, some of your additional responsibilities include but are not limited to the following:

• Coordinate activities of service or technical personnel focusing on quality and efficiency in delivery (Internal)
• Liaising with customers for delivery schedule and status (External)
• Answer customer telephone and email inquiries, orders, service needs, and complaints and respond where applicable (External & Internal)
• Understand the needs and requirements of customers in order to provide the right information, and assistance (External & Internal)
• Follow-up and coordination with customers, and internal teams (General)
• Any other assigned duties related to the customer service and operations function
• Coordinating for deliveries, deployment, etc. (Internal)
• Responsible for issuing Proforma Invoice and payment
• Responsible for export schedule updating
• Responsible for shipping documentation and filing
• Any other duties as and when assigned
• Purchasing of stationary / uniforms

Qualifications & Work Experience

• Minimum GCE ‘N’/‘O’/'A' level with at least 2-years experience in any admin work.
• Able to converse in English and Mandarin to handle English and Mandarin speaking clients and staff
• Able to use Microsoft Office at work.
• Singaporeans Only

Position: Document Processing Officer

Location: Raffles

Salary: $2000 - $3000 (depending on experience)

Job Description:

• Open and manage customer forms and requests received through mail.
• Ensure completeness of customers' requests, updating particulars accordingly.
• Process customer requests following Standard Operating Procedures.
• Collaborate with Trading Representatives and relevant stakeholders to gather additional information, ensuring timely completion of customer requests.
• Provide insights and suggest measures to improve processes, mitigate risks, and enhance SLA and cost-effectiveness.
• Designing and reviewing customer service request forms.
• Handling ad hoc assignments.

Job Requirements:

• Diploma or degree, preferably in Banking or Finance.
• Minimum 2 to 3 years of relevant Customer Service experience, with operational knowledge in Securities and the stock market being advantageous.
• Strong written and oral communication skills with a customer-centric mindset.
• Effective interpersonal skills for both internal and external interactions.
• Self-motivated and capable of working under pressure.
• Good team player with commitment and initiative.
• Meticulous, well-organized, with analytical and problem-solving abilities.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

We are an M&E Firm located in Woodlands

Job Description

· Administrative and Purchasing duties for M&E Company

· Responsible for procurement process, material sourcing, price negotiation and order fulfilment

· Prepare quotation, purchase order and general / system data entry

· Perform general administrative duties including filing and recording of sales / purchases

· Work closely with suppliers to get costs and follow up on delivery status

· Keep track of consumables / stock / tools / equipment and do checks regularly

· Record all materials / manpower used for different projects

· Attend to telephone calls, email and enquires

· Assist in HR / accounts duties and familiar with MOM regulations and Work Pass matters

· Other ad-hoc duties as assigned by the Manager

· Prior experience is necessary

Requirements

· Candidate must possess at least "O" Level / ITE or equivalent

· At least 2 Years of working experience in the related field is required for this position

· Proficiency in MS Office with expertise in Microsoft Excel & Word

· Good interpersonal skills, self-driven, proactive and able to work independently with minimal supervision

· Able to start work immediately / on short notice will be an added advantage

Working Hours

· 5.5 Days work week

Job Description:

1. Physical attendance onboard vessels as protective, owners and charterers agent.

2.Able to liaise and coordinate with respective government bodies for smooth vessels turnaround on arrival and departure clearance.

3.Experience in handling wet and dry cargo, bulk cargo and project vessels as agent.

4. Able to handle crew change, good coordination on owners matters independently.

5.Coordinate with repairs, berths, tugs, harbor pilots and launches.

6. Adhoc tasks as per Charterer/Owners requirement.

7.Updating vessel records and invoices using the company ERP system.

8. Other tasks assigned by HOD.

Requirements:

1. Flexible with the ability to think on the spot.

2. Computer literate with tertiary education.

3. Minimum 1-year relevant experience.

4. Good negotiation and communication skills.

5. Good interpersonal skills, able to build relationships with people of all levels.

6. Ability to work under intense pressure.

7. Able to work long working hours and during holidays.

Job Descriptions

• Ensure smooth operations of the school resources with alignment to the vision, mission, values and culture.

• Resolve issues and provide assistance in areas of policy, planning and strategy decisions from management.

• Be responsible for approving the yearly school timetable and school calendar.

• Work along with management to handle student discipline, classroom observations, teacher evaluation and supervision.

• In-charge of course proposal, enquiries correspondent with foreign partners.

• To liaise with Accredited Training Organization (ATO ) on submission.

• To source local trainers for the organization.

• Work along with various departments ie. marketing, admissions and administration to ensure the effectiveness of marketing initiatives & strategies which affects successful student enrolment numbers.

• To develop, implement and monitor work practices, system and methods that are effective, efficient, and consistent with manuals and EduTrust.

Job Requirements

• Bachelor's degree in business administration, operations management, or a related field.

• Proven experience in operations management, with a minimum of 3 years in a similar role.

• Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with diverse teams.

• Excellent analytical and problem-solving abilities, with a keen attention to detail.

• Demonstrated ability to develop and implement operational strategies to drive

business growth and profitability.

• Proficiency in project management tools and techniques.

• Knowledge of relevant industry regulations and compliance requirements.

• Ability to thrive in a fast-paced and dynamic environment, with a proactive and results-oriented mindset.

• Proficient in Microsoft Office suite and other relevant software applications.

The responsibilities of a customer service officer in this restaurant include:

1. Greeting Customers: Welcoming guests as they enter the restaurant, and providing them with a positive first impression.
2. Taking Orders: Receiving orders from customers either in person, over the phone, or online, and accurately inputting them into the restaurant's ordering system.
3. Providing Information: Offering information about menu items, specials, and promotions to customers who inquire.
4. Handling Inquiries and Complaints: Addressing customer inquiries, concerns, and complaints promptly and professionally, and working to resolve issues to the customer's satisfaction.
5. Serving Food and Beverages: Delivering food and drinks to customers' tables in a timely and efficient manner, ensuring accuracy and presentation meet the restaurant's standards.
6. Processing Payments: Accepting payment from customers, processing transactions accurately, and providing receipts.
7. Maintaining Cleanliness: Keeping the dining area, serving stations, and customer service areas clean and organized, including clearing tables and resetting them for new customers.
8. Upselling: Suggesting additional menu items, desserts, or beverages to customers to increase sales and enhance their dining experience.
9. Collaborating with Kitchen Staff: Communicating orders and any special requests or modifications to the kitchen staff, and coordinating the timing of food delivery with the kitchen team.
10. Following Health and Safety Regulations: Adhering to food safety and hygiene standards, as well as health and safety regulations, to ensure the well-being of customers and staff.
11. Providing Excellent Customer Service: Ensuring that every customer receives friendly, attentive, and personalized service to enhance their overall dining experience and encourage repeat business.
12. Handling Reservations: Managing reservations, seating arrangements, and waiting lists during busy periods, ensuring efficient use of available tables and minimizing wait times for customers.
13. Training New Staff: Assisting in the training of new customer service staff members, ensuring they understand the restaurant's policies, procedures, and standards for customer service.

Overall, a customer service officer must play a crucial role in creating a positive and enjoyable dining experience for restaurant patrons while representing the establishment in a professional manner.

The Job:

• Perform Sales and Delivery Order Management tasks including sales order creation, processing changes and returns, following-up on blocked orders
• Letter of Credit Knowledge, shipping and delivery tracking including following-up on shipping documents and despatch to customers if required, coordinate with Logistics and / or 3rd party Logistics service providers on delivery arrangements to customers and communication with customers on all order management related matters.
• Contribute to development of customer relationships through proactive customer communication related to order management e.g., product availability, order status and delivery tracking.
• Support Credit Management on billing, billing correction, handling invoice discrepancies, etc.
• Raise request for new article creation and / or article extension in SAP

The Requirements:

• Min Diploma Holder with 4-5 years of relevant working experience
• Proficient in MS Office
• SAP is an added advantage

Interested applicants can send their detailed resumes to [email protected]

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

We are currently seeking a result-driven Business Development Executive who will be responsible for shaping our initial partnership strategy, essential for launching and amplifying the growth of our partner program. This individual will take on the task of bringing potential partners on board, structuring agreements, and effectively overseeing novel strategic connections to propel partner engagement. There is also the potential for involvement in activities like market analysis, sales methodologies, client/vendor rapport, and broader initiatives for advancing business.

Role & Responsibilities:

• Refine our ideal partner profiles, and engage in market research to seek additional partner types
• Conduct market research and develop strategies to find and manage new partnerships
• Establish and communicate objectives and reporting for each partner relationship, externally and internally
• Perform monthly partner reviews of goals and refine forecases to continually optimize partnership models
• Continually identify ways to improve results and partner engagement
• Drive partner engagement by understanding each partner’s motivation and goals, and finding scalable ways to regularly engage and excite partners
• Design effective partner co-marketing campaigns and materials with the help of marketing
• Collaborate cross-functionally to ensure successful execution and integration of partnerships
• Have a deep understanding of our product and services, industry trends, competitive landscape, partners’ needs, and the role of partners in driving success
• Identify opportunities for value-addes collaboration that benefit both parties
• Be involved in negotiations with partners on collaboration details and execution of the partnership, including manage the different stakeholders
• Identify opportunities to grow local collaborations into regional or strategic partnerships

Requirements:

• Diploma or Bachelor Degree in Business
• Strong account management capabilities with proven track record in partnership management, business development, or related roles
• Strong negotiation skills, communication and interpersonal skills
• Keen aptitude for networking
• Analytical mindset and ability to assess partnership viability
• Display the capacity for strategic thinking and the ability to discern opportunities with mutual advantages
• Self-motivated and able to work independently

Job Details:

• Working Location: Near Joo Koon MRT
• Working Days: Monday to Fridays, alternate Saturday
• Staggered work arrangement is available

Job Responsibilities:

• Coordinate with various departments to ensure accurate cost allocation and tracking.
• Maintain and review Accounts Receivable and/or Accounts Payable records
• Assist in the preparation of financial statements and reports
• Perform any additional tasks or duties as assigned by superiors to support the finance team.
• Calculate monthly worker's wages and perform job cost analysis to support decision-making processes.
• Maintain confidentiality of financial information and exercise integrity in all financial transactions.

Job Requirements:

• Minimum Diploma in Accounting or Business
• Minimum 1 year of working experience
• Applicants within construction industry or relevant experience will be an added advantage
• Independent and able to work within tight deadlines
• Good interpersonal and communication skills
• Good Team Player and proactive attitude
• Possess good knowledge of Sage 300 software (known as ACCPAC) will be added advantage
• Proficient in Microsoft Excel

We regret that only shortlisted candidates will be notified.

EA Personnel Name: Foo Wenqi Sarah
EA Personnel No: R23113355
EA License No: 21C0684

Sapphire Windows Sales Executives are skilled in customer relations, have high EQ and are highly motivated individuals. They are tech-savvy, open to learning and believe in both working smart and working hard. In a team, they suss out market trends, tackle challenges and propose customised solutions to our customers. If you would like to be part of this team, read on!

Responsibilities

• Manage the sales cycle from cold calling and/or enquiries, through to presentations, quotations, closing and after-sales customer service.
• Gain market knowledge so as to identify new trends and sales opportunities.
• Achieve sales targets and KPIs set by the company.
• Weekly reporting in our in-house SAP software.
• Do reports and presentation slides using microsoft

Requirements

• Minimum GCE ‘O’ Level.
• Good command of English both spoken and written.
• Conversational Chinese is a bonus.
• At least 3 years of experience in sales.
• Possesses Class 3 driving license and own vehicle.
• Tenacious personality and able to work in sometimes rugged conditions at site.
• Believes in the more you do, the more you get.

Remuneration

Basic salary + commission + bonus

Company Overview

Sapphire Windows was established in 1989, and to date has completed more than 2500 projects in Singapore and around the region. Our high quality UPVC window and door systems are targeted at the most discerning customers.

We are in the manufacturing industry for the construction sector. Located in the Loyang Industrial Estate, we are in the midst of expanding from 15,000 sq ft to a 60,000 sq ft premise.

We strongly pride ourselves on delivering best in class windows and doors for homes and buildings. By combining technology with innovation, we have succeeded in engineering doors and windows that far exceed expectations of the customers and sometimes even the industry. By continuing doing what we do best, coupled with an open mind for ideas and innovation, we aim to make the years ahead of us the best years to come.

Why join us?

As we look towards the next stage of growth, we know that our most important asset are our people. Talented, driven and hardworking individuals with the ability to work closely in a team are valued highly, and these are the people spearheading our growth to reach new heights.

As we expand our teams throughout the company, we are seeking a new pool of dedicated people to grow with. If you are up for the challenge, apply now and we shall be in touch with you soon!

Job Details:

• Working Location: Near Joo Koon MRT
• Working Days: Monday to Friday, Alternate Saturday
• Staggered work arrangement is available

Job Responsibilities:

• Support in general administration tasks such as preparation of monthly reports, record keeping, filing management, liaising with suppliers and vendors
• Assist in building maintenance and company's vehicle matters
• Assist in foreign labour management such as work pass applications, renewal and cancellation of work passes, repatriation, training arrangement, welfare and benefits
• Cover reception duties such as attending to phone calls, handle incoming and outgoing mails, receiving and directing visitors
• Booking of air tickets, accomodation and arrangement of visas
• Assist superiors in organizaing staff welfare activities
• Other duties as assigned by superiors.

Job Requirements:

• Minimum A levels or relevant diploma
• Good knowledge in Microsoft Office
• Meticulous, good working attitude with good organization skills
• Fluency in written and spoken English

We regret that only shortlisted candidates will be notified.

EA Personnel Name: Foo Wenqi Sarah
EA Personnel No: R23113355
EA License No: 21C0684