• Responsible for the implementation and monitoring of Environmental Management System of work site

• Conduct regular site inspections and follow-up actions to ensure environment compliance

• Advise General Manager/ Project Manager on site environmental issues and solutions

• Report and recommend on remedial measures on environmental issues

• Prepare and submit a Site Environmental Control Programme to PM

• Organise campaigns, training courses and other activities to develop and sustain the interest of staff and workers in maintaining good environmental health standards in the construction site

• Submit monthly report to Management/Client

• Provide high standard of hygiene and cleanliness within the customer premise

• Practice excellent customer service to customers and colleagues

• Project professional image with proper grooming standards by ensuring that overall appearance be pleasant, clean and neat

• Maintain Hygiene Standards in client facilities and office units and / or perform general duties in all areas of the commercial premises.

• Carry out general office cleaning duties and perdiodical cleaning duties required.

• Meet the cleanliness and hygiene standard and ensure compliance to Health & Safety Environmental procedures and practices. Report accidents/incidents to the superior promptly.

• Create great service experiences for customers to achieve our service standard intended

• Manage stock level and maintain neat and organized janitorial/store areas

• Undertake any duties/projects as assigned by the Superior

• Good character and commmunication skills

• Technical skills: Able to use cleaning equipments and operate cleaning machine

• Able to manage fast pace and flexible schedule

• Able to travel to different work sites each day

Sales Executive Jobscopes:

1) Serving customer existing customer

2) Canvasing of new customer

3) Achieve sales target

4) Have experience in aircon sales will be an advantage

5) Possess class 3 License is an advantage but not critical for this position

6) Prior experience in working with MCST, Building management, operation managers will be good.

7) B2B and B2C

8) Provide timely quotes

9) Provide quick response to customer enquiry

10) Opening up new channels

Roles & Responsibilities

KEY RESPONSIBILTIES:

• Perform daily operational accounting functions (i.e. AP, AR, Bank Reconciliation)
• Prepare monthly financial statements and report
• Processing payment to suppliers and staff expenses
• Preparation of quarterly GST declaration
• Liaise with external parties (auditors, tax agents, corporate secretary) on all related matters
• Able to handle payroll duties will be an advantage
• Any other ad-hoc duties as and when assigned by Management

JOB REQUIREMENT:

• Possess at least a Diploma in Accountancy/Finance or Equivalent
• Minimum 1 year of accounting experience, including experience in the related fields
• Solid understanding of accounting and financial procedures and regulations
• Responsible, Multitasking and able to work independently with minimum supervision

Shipping Executive [ Import/Export / FMCG Industry ]

• Working Days: Mon – Fri

• Working Hours: 8 am – 5 pm

• $2,800 - S$3,400

• Pioneer

Responsibilities:

• Provide administrative support for shipping projects such as order processing, preparation of shipping documents, invoices, purchase orders, import/export documents, etc
• Conduct scheduling and coordination of all administrative and logistical related matters
• Deal with quotes from prospective shippers and handle claims with insurance companies if any shipment problems happen to occur
• Generate invoices, delivery order and shipping documentation including Certificate of Origin/Beneficiary’s certificate & LC documents
• Coordinate to ensure smooth shipment and timely cargo collection
• Liaise with forwarders and supplier on import/direct shipment arrangement
• Follow up on export shipment documentation, customer payment, release credit limit block
• Perform stock count and maintain good inventory record
• Handle permit declaration via TradeNet
• Other duties as assigned

Requirements:

• Minimum 2 years of relevant experience
• Preferably with experience in import/export, Tradenet and knowledge in customs regulations
• Letter of Credit knowledge

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

If you love working with and delighting customers, are resourceful, and love to organize fun experiences, we want to hear from you!

Read what it is like working at FunEmpire here: https://bit.ly/3RuyusY

Job Description:

• Client management and sales – client prospecting to identify their needs and create suitable proposals and quotations that meet their requirements
• Client communication and relationship management - providing timely follow-up with clients via phone, email, virtual and in-person meetings to handle objections and negotiations
• Be accountable for increasing revenue and securing sales to achieve sales targets
• Provide professional customer service, client support, and recommendations
• Proposal writing, quotation, invoicing, and payments
• Events planning and coordination – liaising with various internal and external stakeholders to ensure the creation of a successful event programme
• Assist in refining the company’s sales strategy and processes
• Collaborate with the Marketing team to suggest new marketing strategies and promotions

Job Highlights:

• Competitive salary and benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company and deliver real-world impact
• International and collaborative team

Job Requirements:

• At least 1-2 years of experience in corporate sales (events and/or hospitality sales will be preferred)
• Meticulous and great attention to details
• Highly organized with good time management skills
• Strong communication skills – verbal, written, and presentations
• Able to work under pressure in a dynamic and fast-paced environment
• Proactive and can solve problems independently
• Work well with others as a good team player
• Demonstrate a high level of integrity and ability to handle confidential information appropriately
• Proficient in Microsoft Office, Google Workspace applications (i.e. Google Docs, Google Sheets, etc

Why Join Us:

• Join our fun and dynamic team to build the brand and business with us!
• Great learning opportunities (everything from client management, sales opportunities, proposal and pitching, etc)
• Great career progression (if you perform well, you might be heading a team of sales executives more quickly than usual)
• Great working environment with capable people, merit-based systems, and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Benefits:

• Salary Range: SGD 3000 to SGD 4000 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental, and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, and drinks in the office

What the role is

NEA’s Inspectorate Department administers the Environmental Protection and Management Act (EPMA) and its Regulations to manage and control air, water and noise pollution, as well as hazardous substances and toxic industrial waste at industrial and trade premises.

What you will be working on

You will be working in a fast-paced and highly volatile environment that may require you to manage multiple priorities and stakeholders at the same time. You will work with the industries in the western part of Singapore to ensure the EPMA and its Regulations are complied with, as well as be part of a team to review and enhance NEA’s concept of operations for responding to environmental pollution incidents. Your key responsibilities will include the following:

• Manage and co-ordinate a team to inspect trade and industrial premises to ensure compliance with pollution control, hazardous substances, and toxic industrial waste requirements.
• Respond to environmental pollution incidents during and after office hours.
• Attend to feedback from public pertaining to pollution matters.
• Conduct technical assessments and evaluate environmental requirements for new industrial and trade premises.
• Develop and review the concept of operations for responding to environmental pollution incidents.
• Support the procurement and equipping plan for laboratory and relevant analytical equipment.
• Prepare reports and presentations to senior management on environmental related issues.

What we are looking for

The job might be for you if you possess the following qualities:

• Degree in Chemical/Environmental Engineering
• Knowledgeable in principles of environmental sampling and pollution control.
• Possess strong analytical and problem-solving abilities.
• Good writing, communication and interpersonal skills.
• Proficient in Microsoft Office Excel, e.g. toggling excel, functions, coming up with creative presentations.
• Organised and able to multi-task.
• Mature, independent and resourceful.
• Preferably, possesses a Class 3 driving licence.
• Able to work on weekends and after office ours, when required.
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-2-BUKIT-MERAH-CENTRAL/Executive-Manager-Manager-Assistant-Manager--Inspectorate-Department----Contract_JR-10000027520

Sales & Marketing Executive (Healthcare / Medical)

• Location: The Heeren, Orchard
• Working hours: 5 days, 9am-6pm
• Salary: $4000 - $4400 + Allowance

Job Description:

• Regular visit to existing and new specialist doctors so as to establish good rapport and develop new business opportunities.
• Develop marketing strategy and executing marketing projects from start to finish.
• Develop relationship with channel suppliers (such as insurance company, specialist & GP clinics) for lasting working relationship.
• Communicate and ensuring timely rollout of marketing plan.
• Research demand for existing products / services and developing plans.
• Perform competitor analysis and pricing research.
• Identify potential customer segments (B2C and B2B)
• Develop promotional packages.
• Compile lists describing our offerings (product offering)
• Build brand awareness and positioning.
• Generate new business opportunity with doctors to our surgery centre.

Job Requirements:

• Minimum 2 years relevant working experience preferably with surgery clinics
• Diploma in business or marketing
• Experience in sales/ business development in healthcare industry and liaising with specialist doctors

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Events on-site coordination and execution (both in-person and virtual events)
• Events management and operations
• Events logistics set-up, preparation, and tear-down
• Client management, event facilitation, and briefing
• Recruiting, training, and management of a team of facilitators
• Events logistics planning, inventory management, stock-check, and equipment maintenance
• Developing and testing new games, creative workshops, and experiences
• Administrative duties and other matters required

Job Requirements:

• Fresh graduates are welcome to apply
• At least 1 year of relevant event experience preferred
• Outgoing and Sporty personality (love interacting with clients, coordinating events, client briefings, and set up and tear-down activity equipment)
• Strong work ethic, responsible, meticulous, and a problem-solver
• Able to handle a hands-on working environment (involves physical work, conducting outdoor events under the sun, event set-up and tear-down, maintaining equipment, etc)
• Proficient in using software such as Microsoft Office, Google Docs, Google Slides, Google Sheets, Zoom, etc)
• REQUIRED: Class 3 Driver’s License (Auto or Manual) (You will be required to drive our company vans)

Why Join Us:

• Join our fun and dynamic team to build the brand with us!
• Great learning opportunities (everything from client management, event execution, operations, logistics planning and execution, facilitator training and management, etc)
• Great career progression (if you perform well, you might be heading a team of operations executives more quickly than usual)
• Great working environment with capable people, merit-based systems, and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Benefits:

• Salary Range: SGD 2500 to SGD 3500 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental, and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company and deliver real-world impact
• International and collaborative team
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, and drinks, in the office

The School of Chemistry, Chemical Engineering and Biotechnology (CCEB) invites applications for the position of Project Officer.

The School of Chemistry, Chemical Engineering and Biotechnology (CCEB) is an interdisciplinary school at NTU which hosts world-class education and research programs in organic and inorganic chemistry, physical chemistry, chemical engineering, and bioengineering. We aim to nurture future-ready researchers with the ability to tackle new challenges in chemicals manufacturing, healthcare, energy, food, and other important sectors.

The College of Science seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

Key Responsibilities:

• Focus on the NHC catalyzed rapid synthesis of functional products
• Designing and synthesizing catalysts and other molecules, as well as planning and executing chemical reactions, alongside conducting mechanistic studies
• Designing and synthesizing potentially bioactive molecules, and conducting bioactivity and mechanistic studies (with collaborators when needed)
• Responsible for other research and laboratory duties as assigned by the Principal Investigator

Job Requirements:

• Hold a bachelor’s degree in chemistry or a closely related field with a focus on organic synthesis, new methodology development, and the synthesis and biological activity evaluation of functional small molecules.
• Demonstrate a record of successful research in the aforementioned areas, including a history of publications and other related achievements in scientific journals and conferences.
• Showcase proficiency in experimental design, data analysis.

We regret that only shortlisted candidates will be notified.

• Digital Marketing Strategies and Execution
• SEO and SEM
• Social Media Marketing
• Content Marketing
• Web Design
• Leads Generation

Requirements

• Driven, Initiated, Responsible, Meticulous, Problem Solver, Good with Design
• PROFICIENT IN DESIGN WORK (e.g. Using Photoshop, Canva etc). Must have past portfolio for our reference.
• PROFICIENT in Digital Marketing Channels (e.g. SEO, SEM, Social Media Marketing Strategies and Implementation)
• PROFICIENT in Web design (e.g. Using Wordpress, WIX etc)
• If have skills in video editing/ photography would be a bonus
• Must have prior experience. If fresh graduate, must have past portfolio to showcase.

Benefits

• Salary Range: SGD 2500 to SGD 3200 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast growing company and deliver real world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, drinks, in the office

1. Have sense of urgency, responsibility and accountability and good analytical skills.

2. Board vessels; attend to vessel arrival, departure and vessel formalities & required documents

3. Overseeing project and to coordinate with project authority on the ground, consultants or sub-contractors pertaining to ground operations.

4. Plan and coordinate with relevant parties to ensure smooth operation.

5. Provide any operation feedbacks/improvement/recommendations to ensure effective and efficient operation.

6. Any additional duties/ ad-hoc duties to be assigned.

Full Time Vacancy! This is an individual contributor role reporting to our Operations Manager.

The work scope covers:

• Ensure all equipment are accounted and are maintained in good condition.
• Equipment management (maintenance, arrange hardware/software training for staff, servicing, etc)
• Prepare documentations required to procure equipment/supplies/services; and take delivery and stock of purchases.
• Support with:

- review vendor’s KPIs and compliance, and work to achieve set targets/goals.

- review and update all operations SOPs timely.

- review and implement plans to enhance work processes.

• Ensure proper maintenance of administrative records, general stores, office equipment/supplies.
• Liaison person with hospital’s stakeholders to conduct and review operations risk.
• Assist to co-ordinate and manage the various operational support services; e.g. Security/Housekeeping/Kitchen/Fire Safety.
• Work with external vendors to troubleshoot and close operational gaps.
• Ensure facilities are patient friendly, safe and spick & span.
• Support procurement team, assisting with delivery, arranging of goods.
• Able to rectify and attend to operation-related emergencies (e.g. Breakdown of internet, oxygen, etc)
• Any assigned ad hoc functions/duties pertaining to operations.

Do you possess the following?

•  Diploma in Veterinary Technology, Business or relate field of studies.
•  Minimal 1 year of work experience in operations.
•  Experience in Healthcare / Medical care would be an advantage.
•  Act meticulously by paying aftention to details.
•  Proficient in Microsoft Office applications.
•  Customer service oriented.
•  Good communication skills (phone and email).
•  Able to work independently in a dynamic environment with a passion for improving operations.

Candidates with relevant experience could be considered for a Supervisor role.

Connect with us at [email protected] for a conversation.

Job Description

• Implement appropriate safety measurements in accordance with the Workplace Health and Safety Act
• Enforce all safety requirements and company safety rules and regulations
• Conduct regular site checks and take appropriate corrective actions
• Conduct regular inspection to ensure ECM and environmental plan in place
• Maintain and update all WSH records, certificates and reports in accordance with WSH legislation
• Investigate accidents, incidents, or near misses to determine the root causes and prevent future occurrences.
• Maintain accurate records related to safety training, incidents, inspections, and compliance activities.
• Stay current on industry best practices and continuously seek opportunities to improve workplace safety.

REQUIREMENT /QUALIFICATION

• Registered WSH Officer with MOM
• Minimum 3 years relevant working experience in construction industry
• Occupational Safety Management (including fire & safety management)
• Experience in HDB/JTC/Building & Commercial/Mix Development will be advantageous.

Responsibilities:

• Purchase administration and order processing
• Negotiate with suppliers for the most cost-effective deal
• Negotiation of pricing, credit terms and supplier contracts, delivery schedule
• Monitor cost and project budget and develop cost forecasts
• Vendor development-evaluate vendors based on quality, on-time delivery, and cost
• competitiveness
• Source of quotation and liaise with suppliers, manufacturers, and relevant internal
• departments
• To perform any other duties as assigned by management

Requirements:

• Preferably have experience in relevant fields
• Team players and committed to work
• Good communication and negotiation skills
• Proactive in solving problems
• Good in planning, organizing, and prioritizing assignments
• Able to implement improvement processes
• Independent, able to work under pressure, as well as multi-tasking

We have a diverse portfolio from web designing & development to recruitment & HR advisory and even virtual event planning. We are currently developing our team and welcome you to apply for our Sales and Marketing Manager.

The Responsibilities for Sales and Marketing Manager are:

• Responsible for sales and business development
• Create and implement sales and marketing plans
• Participate in customer discussions to address commercial and technical needs
• Work with design engineers to specify products
• Pursue new business opportunities to expand market share.
• Assist in sales campaigns to present relevant products and services to clients.
• Build a pipeline through outbound activities and develop new qualified opportunities.

Requirements:

• Strong communication & interpersonal skills (Must be effectively bi-lingual)
• Customer service-oriented, target driven and challenge seeking.
• Ability to build rapport with clients and understand their needs
• Independent & proactive
• Self-motivated and sales oriented
• Positive attitude and willingness to learn

Join our dynamic team as a Sales Executive and play a crucial role in promoting our company's assets for rental and sales. You will be responsible for managing the entire sales process, from identifying potential clients to ensuring timely delivery of assets and collection of payments.

Responsibilities:

• Proactively engage with both new and existing clients to promote our assets and services.
• Conduct site visits to client locations as well as project sites to understand their requirements and provide tailored solutions.
• Collaborate closely with the Operations team to ensure seamless delivery of assets to client sites.
• Follow up with clients to ensure timely payment of invoices and collection of outstanding payments.
• Provide regular updates to the Managing Director and General Manager on sales pipeline, progress, and strategies to achieve targets.
• Develop and implement effective sales strategies to expand our client base and maximize revenue opportunities.
• Target key sectors including construction sites managed by JTC, LTA, HDB, and other private entities.

Requirements:

• Demonstrated self-drive and entrepreneurial mindset, with a passion for achieving sales targets.
• Ability to maintain a strategic overview while also building strong personal relationships with clients.
• Previous experience in sales is preferred, with a proven track record of meeting or exceeding targets.
• Technical knowledge or experience in the construction industry is advantageous.
• Possession of a valid Class 3 or Class 2B driving license is mandatory.
• Excellent communication and interpersonal skills, with the ability to effectively engage with clients and internal teams.
• Strong organizational skills, with the ability to provide daily updates and weekly reports to management.

Join us and become a key player in driving the success of our sales efforts. Apply now to be part of our ambitious team!

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all civil, structural and geotechnical building works, both permanent and temporary
• To ensure that contractor had obtained all necessary permits and clearance to work
• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures
• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structure, formwork support systems etc
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review Contractor's design and supervise all works

Criteria:

- Min 3 years of experience in Cut & Cover tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for presentation of monitoring data for analysis and interpretation.

- Diploma in Civil and Structural Engineering

- Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

- Possess a valid RTO (Tunnel) cert by JAC of IES/ACES as QSS Singapore

Responsible for establishing and maintaining effective working relationships with clients and ensures that expectations are met at a timely manner.

• To go through on day’s transportation arrangements of respective accounts and alert everyone on the VVIP Arrival, Departure or Group Transfers that need special attention or instruction.
• To display a high level of integrity and professionalism at all times in dealing with clients
• To build good rapport and relationships with clients and partners to ensure business growth
• To handle feedback from clients
• To prepare and present transportation solutions and/or proposals to clients, including performing product demonstrations if required
• To work closely with internal departments pertaining to clients' invoices, payment etc
• To take charge in the negotiation of Accounts renewal
• To prepare documentation like booking reports and business analysis when necessary

Job requirements:-

• Possess strong interpersonal skills and able to thrive in pressured or stressful situations
• Excellent written and spoken English
• Positive attitude, responsible and hard working
• Able to work independently and as team player
• Able to commence work in short notice

Responsibilites:

• Social Media/Digital Marketing: create & monitor content for several platforms at once
• Provide strategy on delivering content to the right audience on the right channels (Facebook/Instagram/Google/TikTok)
• Follow brand guidelines to execute a wide variety of activities that involve branding, advertising, social media, partnerships and more
• Create and design promotional material including posters, brochures, advertisements and other types of print and online media
• Plan and develop integrated marketing strategies to increase lead generation and drive brand awareness, engagement and conversion. Frequently encompassing both digital and offline media
• Brainstorm, plan strategies and execute innovative social media campaigns for multiple platforms according to brand guidelines
• Coordinate and assist in any photography or videography needed in the execution of marketing campaigns and social media content

Requirements:

• Degree / Professional Qualification in Marketing, Business, Communication Design, Video or related discipline
• Minimum of 1- 2 years of relevant experience working in relevant field
• Creating and publishing creative content for multiple platforms should be second nature to you (Facebook, IG, Youtube, Tiktok, Google)
• Experienced with Facebook Ads Manager or Google Ads
• Basic design and image editing skills
• Very meticulous, organised and digitally savvy.
• Works well in both team and individual settings
• Strong command of language, written and spoken
• Proficiency in Adobe Illustrator, Photoshop, Lightroom
• Big pluses for Video editing knowledge / experience in Hubspot / SEO article writing
• Working hours & days: 5 days work week 9am to 6pm
• Working location - Ubi

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in IT online software support & trouble shooting

- Entry level independent person that understand basic HR payroll or CPF concept can try as training will be provided

Job Description

We are looking for a self-motivated Finance and HR Executive. You have the chance to be one of our core team to implement systems and procedures to corporatise our business.

Our business includes a retail segment with 2 retail chains selling fast moving consumer goods and religious products, a property rental segment and a direct selling segment.

Responsibilities:

Accounting, General Admin Functions

• Responsible for the full set accounts and day-to-day accounting.
• Perform bookkeeping general ledger, AP, cash management, and bank reconciliation
• Ensure all accounting records are kept up-to-date and maintained promptly and accurately
• Handle all regulatory submissions including GST returns
• Process payments to suppliers
• Liaise with the external auditor and tax agents
• Report to the Directors and handle ad-hoc assignments.

HR Functions

• Responsible for full spectrum of HR function
• Responsible in payroll process, claims expenses, and other related matters
• Manage recruitment cycle including sourcing, arrange for interview, and salary proposal
• Process Work pass application, renewable and cancellation
• Coordinate with insurance agents with regards to cancellation, renewal, new coverage of insurances

Requirements:

• ACCA/Diploma in Accounting or equivalent with 2 years of relevant work experience
• Possess knowledge in GST, Local Tax Regulations, and Singapore Financial Reporting Standards (FRS)
• Self -motivated. well organized, meticulous, and able to multi-task
• Ability to converse and liaise with external English and Chinese speaking vendors and suppliers

Furama is looking for passionate Guest Services Officer to join the team! He/She is responsible to perform all functions related to the Executive Floor operation and guest relations to create and upkeep a pleasant experience for guests by rendering warm and personalized services at all times. He/She must also welcome and assist guests on the first level lobby in providing a personalized service with a warm and friendly manner..

Duties & Responsibilities

· Attend to all guests’ enquiries and requests on hotel facilities / services, tourist information / tours, self-service launderette, photocopy service, foreign currencies, retail shop, community workshops and so on.

· Carry out pre-arrival activities which includes, but not limit to, preparing welcome letters for VIPs and Executive Club guests, issuing meal and welcome drink coupons, efficient room assignment, charge Non-Refundable Deposit bookings, check correspondences are attached accordingly.

· Check and ensure all assigned rooms are prepared according to the Hotel’s standard and all necessary amenities and guest supplies are properly extended.

· Greet and welcome guests upon arrival and bid farewell upon departure especially in the lobby and at the main entrance.

· Escort guest to reception counter, perform check-in and check-out or in-room check-in for VIPs. Explain the necessary guest’s entitlements and promote in-house facilities.

· Perform daily due-out, extension of stay, late checkout, no-show, room and rate change based on established procedures.

· Show and sell rooms to potential guests, such as walk-in guests, and take room reservations, up-sell rooms and other products whenever possible.

· Carry out transactions, while adhering to hotel’s accounting and controlling procedure, in different modes of payment such as cash, credit/charged card, corporate account, vouchers, and post transactions accurately to ensure accountability of guest’s expenses. Prepare documents accordingly.

· Issue keycards and related vouchers (e.g. carpark coupons, complimentary drink vouchers) based on the established procedures.

Provide top-quality service to customers before and after sales and ensure customers’ satisfaction, strengthening client’s relationship.

Responsibilities and Duties:

1. Client Management Matters

• Serve as a focal point of contact for all customers’ account management matters to ensure efficient and effective project coordination.
• Act as the primary point of contact to clients’ inquiries and provide timely and accurate responses.
• Gather feedback on system operations and collaborate with relevant teams for improvements.

2. Support

• Address clients’ inquiries and provide comprehensive support to resolve cases promptly.
• Collaborate with the IT team to assist in resolving any system-related issues that may arise.

3. Project Management

• Work closely with clients to gather project requirements and ensure a clear understanding oftheir objectives.
• Collaborate with internal teams to develop customized solutions that effectively address clients' challenges and align with project objectives.

Qualifications:

• fresh graduates are welcome to apply
• Detail-oriented with strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficient in using project management tools and systems.
• Ability to manage multiple tasks simultaneously.

Job Description

• Achieve Company’s sales objectives.
• Compile information on customers’ complaints and feedbacks.
• Provide prompt responses to incoming email and phone enquiries.
• Maintain and develop relationships with existing and potential customers.
• Ensure you possess good knowledge of Company’s products and industry standards.

Job Requirements

• At least 3 years of sales or business development experience in F&B/ Catering/ Hospitality
• Excellent communication and interpersonal skills and able to work with all levels of staff.
• Positive, confident and determined approach.
• Resilience and a high degree of self-motivation
• Ability to work independently and as part of a team.
• A good level of numeracy.
• Customer-focused with good track record.
• Flexible with good prioritization of tasks.