Company's Profile
Julian Grey's client provides air conditioning services and a range of installation, maintenance, and ventilation solutions.

Responsibilities

• Manage both existing and new customer accounts, coordinating with subcontractors and internal HVAC technicians.
• Prepare and present quotations, ensuring they meet client needs.
• Achieve or surpass sales targets as set by management.
• Provide pre-sales technical guidance and post-sales support to key clients, offering consultation on technical matters.
• Compile weekly and monthly sales reports for management review.

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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860

Shortlisted candidates will be notified

Quek Jian Wei

Reg No. R22110928

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Job Responsibilities :

· Oversee daily trade operations, including the issuance and amendment of LCs, confirmation of documents, and monitoring payment due dates.

· To prepare ELC draft as per contract and ensure compliance with internal requirements.

· Check ELC received are as per the LC draft and provide amendment list if not in order.

· Ensure ELC received is workable to add confirmation as per terms and conditions.

· Timely monitor and follow up with counterparties on LC and amendment status.

· Review and check bank application form and documents prepared by Trade Ops team.

· Validate and resolve discrepancies raised by banks, ensuring compliance with trade finance regulations and internal policies.

· Continuous improvement to work processes and operational efficiency.

· Ability to communicate effectively with team members, external clients, and internal stakeholders.

· Prepare and maintain management reports on trade finance activities.

· Collaborate with the Treasury Team to manage relationships with banks.

· Audit support: Assist internal audit and external auditors in the annual audit process, providing necessary documentation and explanations of financial transactions and practices.

Job Requirements :

· Degree in Accountancy or possess a Professional qualification e.g. ACCA

· Strong understanding of general LC practice rules (i.e., UCP600, ISP98)

· At least 3 years related industry or accounting firm experience

· Be skillful in SAP and MICROSOFT OFFICE

· Able to work independently and under tight deadlines

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Working Days: Mon -Fri, 9am - 6pm

Location: Chinatown

Salary: $3,500 - $4,500

Responsibilities:

• Drive new business development using seasoned sales techniques, catering to both new and existing clients.
• Guidance to the agency team to secure wins in pitches, leveraging strong client knowledge and insights.
• Champion strategies and ideas for integrated campaigns spanning brand, advertising, content, social digital.
• Actively develop and manage company sales targets.
• Inspire and influence clients, creative teams, and project members.
• Oversee project management for team members, ensuring effective coordination.
• Stay up-to-date with the latest trends, best practises, and competitive movements in the industry.
• Drive marketing planning and implementation for the company.
• Co-steer the agency's business and cultural directions in collaboration with senior management.

Requirements:

• Degree in Business, Marketing, Communications, or of related discipline
• At least 2 - 5 years of marketing experience within agency
• Experienced in agency operations and workflow
• Experienced in leading and guiding a team

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Operations Executive to join their Warehouse Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Optimize warehouse and administrative processes for efficiency.
• Identify and address improvement opportunities with staff and leaders.
• Drive projects to reduce waste, enhance productivity, and ensure sustainability.
• Implement digital tools to streamline workflows and improve the work environment.
• Present proposals to customers and coordinate implementation with stakeholders.
• Achieve annual targets for cost savings, sustainability, and customer improvement goals.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of warehouse operations, with exposure in process improvement projects
• Experience in automation tools such as powerbi, Python or power automate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Customer Service Executive [Freight Forwarding]

Working Days: Mon-Fri 9am – 6pm / Sat alternative 9am – 1pm
Working Location: Vision Exchange (Jurong East)
Salary: $2800 – $3000

Job Descriptions:

• Handle customers’ shipments.
• Co-ordinate & Liaise with vendors between customers and transporters, warehouse etc
• Provide support to sale department
• Assist in documentation
• Assist in invoicing

Job Requirements:

• With relevant working experience is preferred.
• With Diploma in Logistic / relevant discipline is preferred.
• Training provided

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Responsibilities:

• Create and manage digital marketing strategies to drive leads and enhance online presence.
• Track, measure, and report digital campaign performance against ROI goals.
• Create and adapt Chinese-to-English content for various formats, tones, and channels, collaborating with teams for appropriate assets.
• Contribute to product positioning, marketing strategy, and product naming.
• Manage social media accounts for example, Instagram, Facebook, TikTok, YouTube to boost brand awareness and engagement.
• Update marketing materials, maintain content databases, and collaborate with regional marketing teams.

Requirements:

• Degree in Marketing/Communications or equivalents.
• Interest in skin care, wellness and healthcare products.

________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Our client is a premium merchandise solutions provider focused on point-of-sale materials and equipment. They are specialize in customized OEM premiums , corporate gifts, procurement web portal, and point-of-sale merchandise for major multinational companies.

• Prepare quotations, sales orders, and purchase orders; maintain sales systems; assist with customer service and correspondence (calls, emails, letters, etc.).
• Support the Procurement Team to get the best pricing and terms, and coordinate with internal and external teams to align on project goals and deadlines.
• Monitor project progress, address issues, and ensure timely delivery (including DDP/Sample) to customers, track orders from initiation to fulfilment.
• Support the design team, monitor artwork progress, and ensure correct processing of local and international orders.

Requirements:

• Diploma and above
• At least 2 years of Sales Admin experience.
• Proficient in Microsoft Excel

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a main contractor that handles various projects in Southeast Asia.

• Create and implement L&D strategies and policies.
• Run internal and external training programs.
• Take part in campus fairs for graduate engineers and interns.
• Monitor and update training records and employee learning progress.
• Perform staff orientation and briefings for new hires.

Requirements:

• ACTA Certified
• Diploma in Human Resource or equivalent.
• At least 5 years of L&D and recruitment experience in Construction Industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a logistics provider, offering total solutions for air, sea, and land freight, ensuring efficient and reliable shipment handling worldwide.

• Preparation of freight documents, customs declarations, and compliance with terminal/airline requirements.
• Manage import shipments, GST payments, export permits, and certificates of origin.
• Provide shipment status updates to customers and address inquiries or issues involving customers, customs, and agents.
• Shipment status updates to customers, resolution of inquiries or issues with customers, customs, and agents.

Requirements:

• GCE N Level and above
• At least 2 years of relevant working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to[email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client leading player in Logistics Industry. They are looking for a Marketing Executive to assist their Marketing team for the next phrase of their business. They are located at West of Singapore– easily accessible. The Marketing Executive is responsible for:

Duties

• Market tug and barge services to existing clients while exploring new clientele and markets, including direct and indirect sales of the company’s assets or third-party assets.
• Assist the Marketing Manager in developing and implementing sales strategies for tug and barge services.
• Monitor market trends and gather industry information to provide recommendations and feedback to the Marketing Manager.
• Oversee tug and barge operations to ensure high-quality services are delivered to clients.
• Ensure the operational readiness of vessels at all times.
• Undertake ad-hoc projects or duties as assigned by the Manager.

Requirements

• Minimum Diploma in Maritime or related discipline;
• Minimum 3 years of experience in marine related industry;
• Knowledge of BIMCO and to calculate Charter hire rate would be added advantage.
• Knowledge on Maritime rules and regulations and Maritime contracts would be an added advantage.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Job Purpose

You will be part of a highly professional Group Internal Audit Team that carries out integrated audits, IT audits and Continuous audits to ensure robust governance, risk management and internal controls in the Group.

Responsibilities

• Plan, coordinate and perform internal audits of financial and operational processes within time budgets, timescales, and professional requirements
• Provide risk advisory audit support to audit engagements on regulatory and compliance matters
• Prepare detailed working papers and supporting documents
• Prepare internal audit reports including audit observations and recommendations on business processes and enhancement of internal controls
• Be involved in audit planning process
• Participate in fieldworks and inform engagement managers on job status
• Conduct presentations of audit findings and advise our clients on regulatory and compliance matters, including but not limited to reviewing and formulating recommendations for processes and controls in compliance with regulatory requirements
• Monitor progress, manage risk, and ensure key stakeholders are kept informed about progress and expected outcomes
• Able to work independently, as well as in teams with willingness to learn and be coachable
• Other duties as directed by your managers

Qualifications & Work Experience

• Possess a Bachelor’s degree in Accountancy, ACCA, CPA or other relevant bachelor’s degrees will be considered.
• Minimum 1 years of experience in external and internal audit preferably for Associate position.

.

Skills

Generic skills include:

• Excellent verbal and written communication skills
• Dynamic, self-motivated and able to handle multiple engagements

We regret that only shortlisted candidates will be notified.

Benefits Summary:

• Up $2500 + Bonus + Benefits
• 5 Days work week
• Working Location: East
• MNC with good working environment

Responsibilities:

• Processing orders via email or phone
• Provide support for the inventory management
• Handle administrative duties
• Prepare quotations, invoices and generate reports
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Alternatively, you may also email your resume to us at [email protected].

Follow us on Facebook for more info:
https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on WhatsApp for more details:
https://wa.me/6593839640

Follow us on Telegram for more job opportunities:
https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH
Registration No: R1658602
EA License No: 20C0278

EXECUTIVE CHEF

• Developing unique and cuisine-appropriate menus.
• Collaborating with the Restaurnt manager to set item prices
• Staying current on developing trends in the restaurant industry.
• Maintaining the kitchen and surrounding areas in conditions that meet the company standards and health code regulations.
• Monitoring inventory and purchasing supplies and food from approved vendors.
• Hiring, training and supervising kitchen staff
• Assisting and directing kitchen staff in meal preparation, creation, plating and delivery.
• Identifying and introducing new culinary techniques.
• Preparing meals and competing prep support as needed.

EXECUTIVE CHEF

• Developing unique and cuisine-appropriate menus.
• Collaborating with the Restaurnt manager to set item prices
• Staying current on developing trends in the restaurant industry.
• Maintaining the kitchen and surrounding areas in conditions that meet the company standards and health code regulations.
• Monitoring inventory and purchasing supplies and food from approved vendors.
• Hiring, training and supervising kitchen staff
• Assisting and directing kitchen staff in meal preparation, creation, plating and delivery.
• Identifying and introducing new culinary techniques.
• Preparing meals and competing prep support as needed.

Marketing Executive

Job Description

1. Plan and coordinate the conceptualisation and implementation of marketing plans for Lotus Vegetarian Singapore, including media relations, sponsorships, and digital marketing efforts.

2. Manage all social media accounts (Facebook, Instagram, XiaoHongShu, TikTok), develop engaging monitor performance, and propose strategies for improvement.

3. Monitor and respond to customer inquiries, feedback, and reviews on all social media accounts.

4. Manage and update point-of-sale systems and 3rd party delivery vendors.

5. Communicate with respective outlet managers regarding marketing activities and promotion mechanics.

6. Liaise with external organisations for joint partnerships and promotions.

7. Prepare and analyse all marketing reports to track performance and inform strategy.

8. Attend to all other ad-hoc marketing activities as assigned.

9. Provide marketing support to Lotus Berjaya to maintain brand identity

and positioning.

10. Communicate and coordinate with overseas media agencies.

11. Manage the marketing budget and ensure all activities are cost-

effective.

Requirements

1. Strong understanding of marketing principles and digital marketing strategies.

2. Experience in the F&B/ FMCG industry is highly advantageous

3. Excellent management and communication skills.

4. Familiar with handling local media to build and maintain good

relationships with the press, KOLs and influencers

5. Possess a good understanding of emerging channels/platforms like

social media, video.

• Maintain and upkeep the office space and facilities.
• Responsible for procurement, inventory record, data update and archiving and payment arrangements.
• Arrange and coordinate the renewal of season parking and duty roster.
• Arrange and coordinate workstation setup and related work.
• Any other matters/ projects that the management may require assistance with from time to time.

Requirements

• Diploma in Business Admin, facilities management or other relevant disciplines
• Preferably at least 2 years of experiences in office management / facilities management in large and established organization
• Ability to work independently, problem solve and drive decision making in a rapidly expanding and fast paced environment.

114

1. Client Relationship Management:Build and maintain long-term relationships with clients and stakeholders.
   Ensure client satisfaction through effective communication and problem-solving.
   
2. Networking:Attend industry events, conferences, and meetings to expand professional networks.
   Collaborate with internal teams to address client needs and improve service delivery.
3. Goal Setting:Develop and implement strategies to achieve business growth objectives.
   Set performance targets and track progress.
   
4. Partnership Development:Explore and secure partnerships with other businesses to expand the company’s reach.
   Work with external vendors or collaborators on mutually beneficial projects.
   
   

Job Description :

• Actively seek out new sales opportunities through cold calling, networking and social media
• Attend tender site-walks, draft and prepare quotations to fulfil project requirements
• Negotiate/close deals and handle complaints or objections
• Achieve Sales Target & Business Objectives
• Prepare and deliver appropriate presentations on products and services
• Set up meetings with potential clients, managing and interpreting customer requirements
• To follow up quotes in a timely manner with the customer and to ensure constant sales pipeline
• Co-ordinate projects to ensure smooth running of project deliveries and act as a point of contact with clients, consultants and/or architects.
• Attend periodical site discussions and handover meetings as per client’s requirements.
• Prepare purchase orders for material procurement and ensure budgets for individual projects are met.

Requirements :

• Minimum 2 years sales experience in outdoor sales. Experience with MCST and/or other building (including malls and hotels) maintenance projects will be advantageous.
• Detailed and strong negotiation skills with the ability to multi-task
• Good analytical and problem-solving skills
• Excellent communication skills, both oral and written
• Willing to work night shift occasionally should client requires it (compensation scheme to be discussed during interview).

EXECUTIVE CHEF

• Developing unique and cuisine-appropriate menus.
• Collaborating with the Restaurnt manager to set item prices
• Staying current on developing trends in the restaurant industry.
• Maintaining the kitchen and surrounding areas in conditions that meet the company standards and health code regulations.
• Monitoring inventory and purchasing supplies and food from approved vendors.
• Hiring, training and supervising kitchen staff
• Assisting and directing kitchen staff in meal preparation, creation, plating and delivery.
• Identifying and introducing new culinary techniques.
• Preparing meals and competing prep support as needed.

EXECUTIVE CHEF

· Developing unique and cuisine-appropriate menus

· Collaborating with the Restaurant Manager to set item prices

· Staying current on developing trends in the restaurant industry

· Maintaining the kitchen and surrounding areas in conditions that meet the company standards and health code regulations

· Monitoring inventory and purchasing supplies and food from approved vendors

· Hiring, training and supervising kitchen staff

· Assisting and directing kitchen staff in meal preparation, creation, plating and delivery

· Identifying and introducing new culinary techniques

· Preparing meals and completing prep support as needed

• Position title: Product Development and Management Executive (Cosmetic)
• Working location: Pasir Panjang Road, Mapletree Business City
• Working Days: 5 days work
• Working hours : 9am - 6pm
• Salary Range: $3500 to $4200

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

1. New product planning:

• Analyse industrial trends, market data and customer insights to derive constructive ideas and information for the purpose of NPD.
• Define product competitive positioning and unique selling proposition (USP).

2. New product development (NPD):

• Responsible for entire NPD process; from concept initiation to completion, for both new product and reformulations.
• Take the lead in close collaboration with cross functional teams such as Regulatory, Marketing, Supply chain, Contract manufacturers, R&D and Quality, for seamless on-time delivery of products.
• Source for contract manufacturers and liaise with formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.
• Review formulas and ingredient/ design statements for new product that is compliant with regulations.
• Familiar with the concept of product challenge test, stability, and compatibility studies.
• Research market prices, create accurate product costing data and propose product pricing.

3. New product introduction:

• Conduct product training to regional trainer/marketing team and key leaders of salesforce.

4. Post-launch product management:

• Analyse product performance and identify actions required.
• Manage product feedback and propose technically sound customer-centric reply.
• React to necessary corrective and preventive actions (CAPA) raised by Quality.

5. Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.

Requirements:

• Degree in Cosmetic Science or Chemistry.
• Minimum 2 years of experience in product development/ management in the cosmetic and skin care industry.
• Bonus if candidates have prior experience with beauty/personal care/medical device.

1-month completion bonus + 1-month performance bonus

Job Duties:

1. Market Insights and Data-Driven Strategies

• Conduct in-depth market research and gather consumer insights through in-country research, industry intelligence, and focus groups.
• Identify key consumer trends, shopping behaviours, and industry developments in the Indonesia and India markets.
• Develop actionable strategies and marketing plans based on data analysis to improve business performance and achieve revenue growth.

2. Planning and Execution of Regional Marketing Initiatives

• Support the design and execution of high-impact marketing campaigns and events tailored to local market nuances.
• Lead the development of on-ground campaigns that engage consumers and spur spending.

3. Collaboration with Retailers, Brands, and Partners

• Work closely with retailers, brand partners, and in-country agencies to curate relevant content and programs that resonate with local audiences.
• Build and nurture strong partnerships with external stakeholders to co-create campaigns that drive mutual success.
• Coordinate joint marketing efforts to enhance brand visibility and improve conversion rates.

4. Content Development and Program Curation

• Develop localised content and promotional programs that cater to the preferences of target consumers in Indonesia and India.
• Ensure marketing materials and campaigns reflect a deep understanding of cultural nuances and consumer motivations.
• Collaborate with creative teams to deliver compelling and market-relevant materials that adhere to brand guidelines.

5. Campaign Performance Monitoring and Reporting

• Track and evaluate campaign performance across digital and traditional channels using data analytics tools.
• Identify and measure key performance indicators (KPIs) to assess the effectiveness of campaigns.
• Prepare post-campaign reports with actionable insights, highlighting successes and areas for improvement.

6. Competitor and Industry Analysis

• Monitor competitors’ marketing strategies, promotions, and consumer engagement tactics.
• Analyze industry trends and identify opportunities to position the business as a market leader.
• Summarize findings in comprehensive reports to guide decision-making and future campaigns.

7. Strategic Budget and Resource Management

• Assist in managing marketing budgets, tracking expenses, and ensuring cost-effective use of resources.
• Coordinate with internal teams and external partners to optimize campaign execution within allocated budgets.

Requirements:

• 2-3 years of relevant experience in marketing, market research, or campaign strategy, with exposure to Indonesia and/or India markets preferred.
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Strong analytical skills with the ability to interpret data and derive actionable insights.
• Sharp business acumen with a focus on driving measurable outcomes.
• Proficiency in digital marketing tools, analytics platforms, and reporting systems.
• Excellent communication and interpersonal skills for collaboration with diverse stakeholders.
• Creative thinking with a solutions-oriented mindset.
• Passionate about data-driven marketing and consumer behaviour analysis.
• Resourceful and adaptable to dynamic market conditions.
• A keen eye for detail and a strong commitment to delivering high-quality work.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided