Responsibilities:

• Ensure smooth running of the Company’s computer systems and ensuring providing technical support to users both in office and on board vessels own/operated by the Company.
• Installing and configuring computer hardware operation systems and applications;
• Monitoring and maintaining the office and ship computer systems, networks and hardware, including liaising with external IT vendors regarding the same
• Assisting shore and sea staff, either face-to-face or over the telephone, to troubleshoot and resolve hardware or software issues
• Assist in preparing and administering the Company’s IT policy and procedures
• Assist with the Company’s cyber security defence, including configuring and upgrading routers, switches, firewalls, proxy, anti-virus software, access points etc.; and conduct disaster recovery operations
• Boarding of vessels to provide relevant IT support.

Requirements:

• Minimum Diploma in related discipline.
• Minimum 2 years of experience work as L1 support in mid to large enterprise.
• A team player with good interpersonal and communication skills.
• Able to work independently and as part of a team
• Comfortable with boarding vessels within Singapore waters (safety training will be provided).

Queenie Chua

R24125459

Job Description

• Conduct investigation, submission of investigation reports and preparing the relevant documents i.e. advisories, warnings, Notices Of offer of Composition and prosecution papers.

• Investigation work will include taking statements from any witness or suspect in the field or interview room, obtaining relevant evidence as defined by the Evidence Act and compiling and making recommendations in the investigation papers.

• Other ad-hoc duties as assigned by Supervisor

Job Requirements :

The candidate(s) for SIO position shall have investigation experience of at least 5 years with SPF and at least diploma/degree certification, IOs with substantial investigation experience but without diploma/degree may be assessed for the position as well; and

Job Description

• Handle onboarding, offboarding and discipline matters
• Manage all staff leave related processes
• Contract Renewal, Emplacement & Promotions
• Handle Grants & Claims
• Contribute ideas and suggestions for continuous improvement in HR through streamlining of work processes and practices.
• Manage employee inquiries and provide support on HR-related matters
• Other ad-hoc duties assigned by management.

Requirements:

• Diploma in Human Resource with minimally two years of relevant experience
• Comfortable meeting with clients and handling professional interactions confidently

Other Information:

• Location: Kaki Bukit
• Working hrs: Monday to Friday: 9.00AM to 6.00PM

About the role

McConnell Dowell seeks an experienced RTO for one of our major infrastructure projects in Singapore.

Key Responsibilities

• Inspection and supervision of Archi work, including but not limited to ALC wall & drywall, off-site precast toilet units, off-site precast façade panels factory, epoxy flooring, vinyl flooring, carpet flooring, plastering, painting, raised floor system, ceiling, screeding, tiling, waterproofing, room handover, defects, auto-door testing, lift interior, & resolving conflicts between Architectural, Structural & M&E works.
• Inspect and conduct all required tests for the project.
• Preparation & issuance of site memos on bad workmanship & non-compliant works.
• As-built drawings checks.
• Highlight safety issues as & when observed.
• Attend and witness all on-site testing of architectural works as required by the Client and authorities.
• Check that all architectural works are carried out according to the approved drawings and specifications and conform to all authority standards and requirements.
• Inspect the completed works and record all defects for rectification before handing them over to the Client.

About You

To be considered for this role, you will have;

• Diploma in a relevant field and a minimum of 8 years of architectural experience, along with at least 5 years of experience in supervising construction for projects of similar scale and complexity in a local context.
• Has good working knowledge of Architectural and Interior Design finishing works and compliance with local Building Regulations.
• Prefer to have LTA MRT project experience.
• Able to work alt sat work week.

If you are interested in adding value and contributing success to building a key infrastructure project, we encourage you to apply for this exciting opportunity with McConnell Dowell.

About Us

McConnell Dowell – Creative Construction

Our purpose is Providing a Better Life. We do that through delivering projects that connect, support and sustain communities, and through providing career opportunities that challenge, reward and grow our people.

From remote major resources and energy projects to city-shaping transport and water infrastructure, we have constructed thousands of high-quality, complex projects for our customers and communities over more than 60 years, in Australia, New Zealand, the Pacific Islands and Southeast Asia.

Why join us?

The work you’ll do will have a tangible positive impact on people’s lives, including yours. The diversity of our projects, roles and locations means greater development opportunities. We invest in our people to set and reach personal and professional goals and we have some of the best mentoring minds in the business to help you do that. Because when you grow, we all grow.

McConnell Dowell actively seeks and celebrates diversity, inclusion, and individuality. In a culture low on ego and high on support, we encourage everyone to make an impact. We're big enough to take on community-shaping projects, but agile enough for you to have an influence on how we do things.

So, join us, be you, and help us create better together. Apply now!

This role is being sourced through McConnell Dowell directly and not accepting applications via external recruitment agencies.

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

Responsibilities:

• Full spectrum of AP
• Preparation of suppliers account reconciliation, journal entries, staff claim and etc.
• Prepare information and documentation for auditing purposes.
• Assist in quarterly GST return and withholding tax.
• Other ad hoc task as assigned.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

Job Scope:

• Oversee and organize the daily schedule for the company's launch boat activities
• Manage logistics for launch arrangements for internal staff, including coordinating with external vendors for services
• Keep detailed records of launch movements for payment validation and related purposes
• Support the purchasing department in arranging logistics for the delivery of provisions, spare parts, and other supplies by both land and sea
• Review and verify relevant invoices
• Assist the purchasing department with any additional assigned tasks
• Carry out projects and duties as directed

Qualifications:

• Diploma in Maritime, Logistics, Supply Chain, or a related discipline
• Minimum of 1 year of experience in logistics coordination, sales, or purchasing
• Strong communication and interpersonal skills, with attention to detail and the ability to interact with stakeholders effectively

Job scope and responsibilities

1. To carry out structural and civil works inspection progressively and proactively

2. Able to spot safety infringement or near misses on site and report to safety team on time

3. Experienced in structural steel inspection

4. Must be able to read and interpret structural plans and details

5. Willing to work night shift

6. A team player and possess good technical knowledges in structural concrrete and post-tensioning works

7. Able to draft simple daily reports, progress report and inspection reports.

Requirements:

• Registered RTO with valid certificate issued by BCA/ JAC (IES-ACES)
• Degree/diploma with specialization in a relevant technical field.
• At least 5 years of working experience on site

Role and Responsibilities

• Assist the Head of Compliance in the enhancement of Anti-Money Laundering and Countering Terrorism Financing ("AML") control measures to build a more robust AML framework for the Bank
• To review/conduct customer due diligence/end to end evaluation of new and existing customers (including post transaction review), ensuring that they comply with the Bank’s AML/CFT/Sanctions requirements
• Reviewing and assessing alerts from money laundering risk through transaction monitoring systems and liaising with business units as necessary to investigate the alerts
• To roll out enhancements to Compliance Department’s policies and procedures and also be proactive in pointing out areas of improvements to enhance the Bank’s systems, methodologies and process simplification
• To take charge of various bank-wide initiatives, AML assessments and reviews and ad-hoc projects led by Compliance Department
• Ensuring management is made aware of all pressing issues in a timely fashion
• Operating to the very highest levels of integrity at all times
• Maintaining appropriate audit trails and documentation in all instances
• Carry out any other tasks as assigned by the Head of Compliance from time to time.

Requirements

• Strong degree-level academic qualifications
• Minimum 5 years of relevant Compliance experience with familiarity of the relevant AML legal and regulatory requirements such as MAS Notice 626
• Demonstrable understanding of the financial market
• Good knowledge of products/services offered by a bank to clients
• Evidence of drive, curiosity, good judgment and good attention to detail
• Rigorous, well-organized with a structured and logical approach

Job Duties

• Maintain peace and order within the Hotel premise and to provide safety and security to Hotel guests, patrons, employees and their belongings, and the Hotel’s properties.
• Ensure no break-in and intrusion in secured and protected areas.
• Perform patrolling round in all areas of the Hotel premise.
• Conduct investigations on incidents involving disturbance, accidents, losses, thefts, etc. occurring in the Hotel.
• Report all matters that are harmful to the Hotel business eg pimping, prostitution, gambling and touting syndicates, internal collusion and theft, dishonesty, etc.
• Be familiar with the fire emergency plan. Take necessary action whenever the fire alarm is activated.
• Keep proper and updated records/entries in relevant security logs and records.
• Ensure smooth flow of traffic in the Hotel's car park, frontage and its vicinity.

Job Requirements

• Relevant experience in hospitality industry will be an added advantage
• PLRD licensed
• Analytical, tactful and independent
• Strong interpersonal and communication skills
• Willing to work rotating shifts including weekends and public holidays

We regret that only shortlisted candidates will be notified.

*Night Shift

Roles and Responsibility

• To perform 12hrs shift duties at any deployed sites
• To perform safe entry for staffs, workers, visitors and contractors
• To safe guard the premises through surveillance and patrols
• Identify and report unusual or suspicious movements in occurrence
• Perform access control duties at the check-point
• To monitor CCTV surveillance when required
• To update and report any fire alarm activation

Qualifications and Education Requirements

• ‘N’ Level or ‘O’ Level
• 1 year working experience

Job Descriptions:

• Report directly to Branch Manager
• Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly
• To make cold call and any new leads call provided by the company
• Re-confirm customer’s appointment a day before their treatment
• To follow-up service call to customer after treatment (three days)
• Responsible to deliver and provide Quality Services
• Daily data entry for customers, staff and print report for compilation
• To ensure the cleanliness standards at reception area
• Issuing of invoices and service rendering
• Generation of daily reports
• Assist in general administrative duties
• Preparing and issue of relevant documents, printing and filing as well as inventory control
• Perform any other ad-hoc duties and other matters as assigned by the Company

Job Requirements:

• At least 2 years’ experience in beauty spa environment and services
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment with minimum supervision and is able to multi-task
• Willing to work retail hours (including weekends and public holidays)

Part-Time positions are available at $15/hour - $18/hour

Responsibilities:-

• To conduct / plan safety inspection to verify safety provision and provide recommendations for improvements conforming to worksite rules and regulations to comply with statutory requirements
• To investigate any accident, dangerous occurrence or occupational disease that occurred within the workplace and provide recommendations for countermeasures to prevent recurrence
• Implementation and revision of Risk Management
• Liaise with Ministry of Manpower on safety issues and safety statutory requirements
• Establish, update, maintain, and implement the Safety & Health Management System
• To conduct relevant safety training needs e.g. Safety induction, Permit to Work, Safe Work Procedures etc.
• Identify training needs for safety personnel and recommend the required training to ensure competency of the workforce.
• To conduct Safety Committee Meeting to address safety issues and ensure a safe working environment for all personnel
• Ensure in-house rules and regulations are implemented and enforced diligently at the worksite.
• Coordinate safety promotional activities to develop and maintain safety awareness among all personnel
• Evaluate, select and control sub-contractors to ensure awareness of their safety obligations on site
• Review, assess and maintain the Safety Data Sheets
• Ensure storage, movement, use, and disposal of hazardous substances and chemicals are well managed
• Ensure the register of hazardous substances is up to date
• Continuously review the emergency procedure and update.
• Manage and control situations arising during an emergency
• Plan and implement occupational health programs to protect workers from health hazards such as noise, dust, toxic gases, vapors and radiation
• Coordinate safety audit and ensure the closure of all findings
• Coordinate the preparation and submission of all required safety reports e.g. Integrated Management System (IMS) Quarterly report, Risk Assessment review
• Updates on codes of practice & safety literature and circulates information to each level of employees
• Monitor the Safety Performance of the project as set by the company policy and objectives e.g. Accident Frequency Rate (AFR), Accident Severity Rate (ASR) etc
• Person in charge of the workplace on environmental regulations pertaining to the Environmental Public Health (Registration of Environmental Control Officers) Regulations 1999
• Person in charge of the workplace implementation and revision of Environmental Management in the worksite
• Act as an Earth Control Measures Officer (ECMO)Ensure safety practices and housekeeping is to maintained to the highest standard

Requirements:-

• Must possess registered MOM WSH Officer license
• Min 3 years’ WSH Officer experience in Building projects

• Carry out the duties required as site supervisor under the Building Control Act and Regulations or other duties as required by other Authorities;
• Conduct site inspections and review, evaluate & assess method statements in relation to the project;
• Supervise and enforce site quality control;
• Responsible for the co-ordination of site works to ensure construction safety;
• BCA registered with recognized Degree in Civil / Structural Engineering;
• Recognized Degree / Diploma from recognized tertiary institution;
• Registered with IES;
• Minimum of 3 - 5 years relevant experience in the supervision of works similar in nature to the civil works;
• Prior LTA project experience is an advantage;
• Only Singaporean / SPR need apply.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Our esteemed client, an established MNC, is searching for a Customer Service Officer:

Job Responsibilities:

• Manage current and new customer accounts with professionalism and efficiency.
• Handle inbound and outbound phone calls to provide timely assistance.
• Deliver exceptional customer service and maintain positive relationships with customers and vendors.
• Address customer inquiries and resolve issues effectively.
• Prepare and issue shipment quotes and coordinate shipments as per customer requirements.
• Multitask efficiently using various workspace tools and computer software.

Job Requirements:

• Strong communication and interpersonal skills to engage with customers and stakeholders.
• Exceptional problem-solving abilities and a proactive approach to customer needs.
• Proficiency in multitasking and working with computer software programs.
• A positive attitude, strong sense of responsibility, and team-oriented mindset.
• Prior experience in customer service or coordination roles is an advantage but not mandatory.

Additional Information:

• Salary: Up to SGD 2,800 + VB ( 1 Month )
• Working Location: Jurong East
• Working Hours: 5 day work week, 8:30am - 5:30pm

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

OVERALL JOB PURPOSE

To support the HRA department in administrative tasks to ensure smooth and efficient operations.

DUTIES & RESPONSIBILITIES

• Assist in manpower resourcing, employer branding of choice and ensuring effective recruitment, on-boarding, deployment and retention.
• Assist with advertising agencies on the publishing of recruitment advertisements and external vendor on supplying workers for part-time basis.
• Update records and maintain proper filing of all employees’ personal files.
• Update staff bio-data in the HRIS and extract information from clock in and clock out devices on staff attendance and overtime matters.
• To handle employee’s inquiries regarding HR policies, procedures, and benefits.
• Prepare CPF Refund & HRA Monthly report.
• To support the HR team in organizing company events and employee engagement activities.
• Prepare and submit all MOM and other government bodies and statutory reports and statutory survey forms.
• WSH - Report of Accident and submission of WICA.
• Perform general administration duties as assigned by management.

QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

• Possess a Diploma Human Resources Management or equivalent.
• 2 – 4 years of relevant working experience in Administration.
• Proficient in Microsoft Office Suite.
• Strong organizational and time-management skills.
• Excellent interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.
• Willingness to learn and adapt to new HR technologies and practices.

• Diploma
• Customer Support / Fulfilment / Order Processing / Sales Support / Document Processing
• IMMD / Short Notice
• Alexandra Technopark

Job Scope:

• Provide customer service and admin operational support
• Serve as the main point of contact for external corporate customers and internal stakeholders
• Provide support on daily operations including registration / de-registration of corporate vehicles, follow up on renewal cases and credit card expiry date, blacklisting requests, tracking of refunds, etc
• Manage incoming phone calls and identify customers' needs to achieve satisfaction
• Build sustainable relationships and trust with corporate customer accounts
• Manage and address any corporate customer complaints or issue with product / service
• Work closely with stakeholders, to ensure the request from corporate customers are managed and delivered on time
• Generate reports
• Follow up on bad debt collection from corporate customers
• Any other duties as assigned

Requirements:

• Possess minimum a Diploma
• Minimum 2 years of customer support / fulfilment / order processing / sales support / document processing experience
• Excellent verbal and written communication
• Ability to build and sustain rapport with corporates customer and stakeholders
• Capability to identify and resolve issues promptly
• Attention to detail in handling documents and data entry
• Flexibility to adapt to changing priorities and handle unexpected situations

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

• Logistic Background
• Trading MNC
• IMMD / Short Notice
• Possess a Diploma

Job Scope:

• Provide logistics and operational work in executing orders including liaising with sales and documentation team within the company, with producers, shipping carriers and forwarders
• Ensure smooth shipments and timely cargo delivery with active anticipation, analysis and planning with team member
• Cost and risk consciousness to achieve minimum risk and maximizing efficiency in performing logistical works
• Any other duties as assigned

Requirements:

• Possess minimum a Diploma
• Possess at least 2 years of logistic coordination experience
• Knowledge of SAP will be an advantage
• Good communications, interpersonal & coordination skills

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

​Our client is a global leader in gateway services, who is seeking to recruit Auxiliary Police Officer. This position is based in Singapore.

*Joining Bonus up to $40,000 * Terms & Conditions apply

Auxiliary Police Officer

Responsibilities

As an Auxiliary Police Officer, you will be stationed at the frontlines to provide security services for airlines, contributing towards protecting modern aircraft fleets, as well as ensuring the safe transport of travelling passengers. Other ad-hoc duties include securing the safety of other vital installations in Singapore that encompass the protection assets.

Requirements

· Minimum 3 'N' level credits (diploma holders may be considered for Sergeant rank)

· Must be able to pass annual IPPT (Individual Physical Proficiency Test)

· Must be able to identify and differentiate color for work purposes.

· Comfortable with rotating work shifts

· Location : East

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Work location at Katong.

Job Highlights

• We offer attractive salary and incentives
• We provide opportunities for career advancement
• We provide healthcare and medical benefits

Job Description

If you have a warm personality, value good customer service, eloquent in English, and are willing to learn and grow with the company, then you are most welcome to be part of our fun-loving and dynamic team!

Responsibilities

• Attend to walk-in customers and incoming phone/email enquiries
• Provide professional course consultation and excellent customer service to prospective customers
• Work closely with the Operations Manager in placements and scheduling of classes
• Communicate and coordinate with customers in ensuring prompt follow-up and closure for all enquiries
• Process class registrations and payments
• Correspond with existing customers through phone, text messages, emails and letters
• Coordinate with external vendors and suppliers
• Perform a variety of administrative duties in support of the day-to-day operations
• Ensure the safety and appropriate behaviour of students at the centre
• Tidy and prepare the classrooms before lessons

Requirements

• Fluent in English and Mandarin, to handle English and Mandarin speaking customers
• Confident and tactful in handling customer’s needs
• Passionate in providing excellent customer service
• Possess good communication skills
• Must love children and comfortable working around them
• Possess a cheery and pleasant disposition
• Meticulous and systematic with administrative procedures
• Has a good eye for details
• Excellent team player with a people-oriented personality
• Proficient in Microsoft Word, Excel and other administrative applications
• Applicants with experience working in tuition or enrichment centres have an added advantage
• Work day: 5-day work week – 3 weekdays and 2 weekends or 4 weekdays and 1 weekend.

WHY JOIN US?

• We offer attractive salary that commensurate with work experience
• We provide opportunities for career advancement within the company
• We provide healthcare and medical benefits

- Building and maintaining relationships with key customers.

- Overseeing the relationship with customers handled by your team.

- Resloving customer complaints quickly and efficiently.

- Keeping customers updated on the latest products in order to increase sales.

- Sustaining customer rentention and ongoing brand loyalty

- Focus profiling of your customers

- Identifying your most Valuable customers and their true value to the business.

Contract - 3 years contract with Government Organisation

Only for Singaporeans

• SPECIFICATION OF SERVICES FOR SYSTEM MANAGEMENT OFFICER

1. Nature of Project

• The manpower services engaged for this quotation will be part of a team to work with vendors to develop new and maintain existing enterprise systems for Singapore Police Force to meet operational requirements.

2. Services Required

• Service Description Functional Area
• System Management Officer Assist Project Manager to oversee the development of new systems as well as ensure the smooth operations of existing systems

3. Job Responsibilities

• (a) Handle projects assigned and supervised by Project Manager.
• (b) Assist Project Manager in managing project activities right from project initiation phase to project implementation until successful systems commissioning.
• (c) Assist Project Manager to file all projects documents and adhere to the Quality Management System standards.
• (d) Fixed Asset Management .
• (e) Facilitate, document and process Purchase Request, Purchase Order, Delivery Order, Goods Acceptance, Invoice, etc.
• (f) Assist Project Manager to perform front end study, risk assessment and proposed technical solutions to meet User Operational needs.
• (g) Assist Project Manager to perform necessary Request for Information (RFI) and submit budget proposal on project initiatives.
• (h) Assist Project Manager to prepare the necessary procurement documentation for project Tenders including evaluation and award.
• (i) Assist Project Manager to manage contracts with the relevant vendors to ensure prompt deliveries of services / products and ensure the availability of funds for such payments.
• (j) Assist Project Manager to prepare Project Management Plan and project related technical and management reports.
• (k) Assist Project Manager to ensure the project tasks are implemented within the approved scope, schedule and budget.
• (l) Assist Project Manager to manage the acceptance tests to ensure that the system requirements and specifications are met in accordance with contractual requirements.
• (m) Report project progress status to the Project Manager at regular project meetings. The Project Officer shall highlight project issues (including risks) and proposed mitigation plans and follow-up actions.
• (n) Manage the users’ expectations and resolve any project issues timely.
• (o) Manage contractors and ensure project scope of work is fulfilled according to contractual requirements.
• (p) Manage all project deliverables until completion of delivery to User.
• (q) Work closely with vendors and external government agencies for all project related works. Moreover, the Project Officer must work seamlessly with other cross functional teams and units to resolve project matters taking into account security, system integration and interoperability.
• (r) Able to work and think independently with minimum supervision.
• (s) Assist user in the preparation of guidelines and standard operating procedures (SOPs) related to the systems.
• (t) Assist Project Manager to manage projects that have transits to warranty / maintenance phase. Work with the vendors, users and relevant parties to ensure systems in warranty or maintenance phase are functioning and performing to specifications. In event of system failure or non-performance to specification, the Project Officer shall work with the vendors to recover or reinstate the system to its operational states or functionalities in the shortest possible time.
• (u) Handle administration matters such as security clearance, coordinating meetings.
• (v) Undertake other responsibilities, projects or tasks assigned by the Project Manager including leading small-scale projects.

4. Qualification and Experiences

• The Candidate shall have Minimum Diploma in Information Technology/Computer
• Studies/Systems Engineering or equivalent.
• The Candidate shall have at least 3 years working experiences in Project Management and IT Project Lifecycle.
• Candidates with Network or Systems experience preferred.
• The Candidate shall be contactable 24 x 7 and support operations after office hours, on weekends and Public Holidays if required.
• Familiarity with Government procurement process will be preferred.
• Candidate with prior working experience in MHA Home Team Department will be preferred.