Job Description:

• Oversee daily payroll operations to ensure accuracy, efficiency, and compliance with internal policies.
• Act as a primary point of contact for payroll-related queries, collaborating closely with vendors and HR Business Partners (HRBPs).
• Responsible for statutory payment submission, such as CPF, IR8A, IR21 & NS Claims.
• Submit Government-Paid leaves such as Maternity, Paternity, and childcare leave as required.
• Attend to Finance queries.
• Ensure compliance with policies and legislations.
• Proactively identify opportunities for process improvements and make recommendations to enhance efficiency.
• Support various HR/payroll projects and perform ad hoc tasks as assigned.

Job Requirements:

• 3 - 5 years of relevant HR experience.
• Diploma/Degree in Business Administration, Human Resources, Psychology or related.
• Strong understanding of Singapore Employment Act, CPF & Income Tax legislation.
• Excellent organizational skills with a high level of attention to detail.
• Experience with SAP SuccessFactors and BIPO will be an added advantage.
• Proven experience in leading and managing a team.
• Demonstrated expertise in overseeing system migrations and implementing system changes.
• Must be resilient and adaptable to changes, with the ability to thrive in a dynamic work environment.
• Proficient in MS Office applications.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

Responsible for the development and execution of Strategic and Integrated Communications to strengthen visibility, awareness and understanding of MINDS, and to spread the narrative of inclusion, empowerment and advocacy for PWIDs.

If you have the knack for engaging people through storytelling and creative writing; if you believe in the power of shared experiences and collaboration to advocate social inclusion; if you wish to contribute your skills to empower PWIDs and improve their quality of lives; we welcome you to join the MINDS Communications Team.

Corporate Communications:

• Generate ideas to elevate the brand while providing assistance to entities to ensure compliance of branding guidelines
• Facilitate and/or review external partners' requests for collaboration and publicity materials with mention of MINDS.
• Produce corporate publications including but not limited to corporate brochures, annual reports, newsletters and videos and ensure any necessary information is circulated to MINDS staff in a timely manner.

Events & Initiatives

• Develop and execute public education initiatives to raise public awareness of MINDS mission and service offerings, house brand products, through events, presentations, tours, exhibitions etc.
• Identify event and content partnership opportunities.
• Obtain stories from MINDS entities.

Media Management

• Manage publicity for corporate events, including writing press releases, updating media materials and on-site media management
• Manage media queries and requests, including drafting media statements and responses
• Cultivate good relationships with the media and influencers to build goodwill.

Social Media and Influence

• Initiate and expand MINDS social media influence and engagement, through new channels, content creation, etc.
• Ensure MINDS' social media platforms are maintained and maximised for engagement and storytelling, through development of social media content calendar, etc
• Manage social media analysis and measurement of outreach success/outcomes.

Website Management

• Manage website content on WordPress, ensuring information relayed to the public is updated and accurate. Tasks including but not limited to creation of new pages, update existing pages/content, copy editing.

• Degree in Mass Communications/ Marketing/ Digital Marketing/ or relevant subjects

• At least 2 years of work experience in communications, marketing, content creation; with good grasp of written, editorial and oral communications
• Good grasp of written, editorial and oral communications
• An eye for photography and graphic design
• Added advantage for those with knowledge / skill /experience in graphic design, video editing, media relations, corporate branding, digital marketing, WordPress, SEO

Working Location: Alexandra Technopark

Working Hours: Mon - Fri, 9am to 6pm

Salary: Up to $5000/month

Duties

• To perform day to day accounting and administration functions to ensure proper internal controls, compliance to local government/ company policies & requirements, implementing efficient finance and accounting procedures for the country. In addition, this role is required to provide accurate status reports to organization management.
• Performs daily accounting (AR, AP, cargo, payroll, reconciliation, budgeting) and administration (statutory reporting, treasury/cash forecasting, facility management) functions in country
• Coordinate/oversee processing of internal and external customer requests and inquires
• Monitor production performance to identify problem areas and adherence to schedules; takes corrective action where necessary to minimize losses or enhance profitability/efficiency
• Performs monthly closing within required deadline.

Required

• Diploma in Finance or Accounting
• Two years in Retail/Hospitality or related experience required
• Excellent communicator
• Analytical skills
• Bilingual in English and Mandarin to liaise with mandarin speaking counterparts (written and oral)
• Knowledge of local tax laws and regulations
• Reliable, punctual attendance is an essential function of the position

*Hybird work arrangement available

Interested applicants kindly send in your updated resume with recent photo attached. We regret to inform that only shortlisted applicant will be notify.

Job Responsibilities

• You are required to assist Manager to develop sales strategies to marketing the products such as oils and fats, dairy products products produced by the company.
• You will be responsible to maintain good customer relationships with existing customers and identify potential customer and develop new customer base.
• You will work closely with the operations team to ensure smooth delivery of cargo.

Job Requirements

• Possess qualification of Degree in MBA / Marketing / Business Administration
• Experience in trading/distribution of specialty fats, bakery and/or dairy products
• Ability to converse in French is preferrable for this role as part of the responsibility to communicate with French speaking clients
• At least 1 – 2 years relevant export sales experience
• Willing to travel

HR Officer
Join a dynamic team and support global mobility and HR operations in the commodities industry!

Our client, a leader in the commodities industry, is seeking a highly organized and detail-oriented HR Officer to play a key role in managing international mobility processes and providing seamless HR support.

Key Responsibilities

• Act as a trusted advisor to employees, providing guidance on mobility policies and resolving queries related to benefits, relocation, and other mobility processes.
• Oversee international relocation logistics, including work pass applications, accommodation arrangements, and ensuring compliance with tax and mobility policies.
• Manage and maintain accurate reports on mobility cases, salary data, and key metrics to support assignment calculations, including income tax reporting for international employees.
• Handle the employee lifecycle with precision, including onboarding, transfers, offboarding, and providing administrative support for relocation processes.
• Collaborate with payroll vendors to ensure accuracy in payroll processing, including tax provisions, bonus calculations, and payroll entries, while maintaining compliance.
• Support the administration of employee benefits, wellness programs, and regulatory reports, including government-related surveys.
• Work closely with mobility and remuneration teams to drive HR initiatives and activities that enhance the employee experience.

Requirement:

• A Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 1–2 years of experience in HR administration or coordination, preferably in a multinational environment.
• Strong organizational and multitasking abilities with excellent attention to detail.
• Proficiency in Microsoft Office, especially Excel, with strong analytical skills.
• Knowledge of Compensation and Benefits and familiarity with international mobility or relocation processes is an advantage.
• Exceptional verbal and written communication skills.
• A proactive and problem-solving approach to challenges.

Kindly submit your resume in MS Word format to [email protected]

EA Licence No 18C9228 Registration No. R1108261 (Tan Li Tze)

We regret to inform that only shortlisted candidate will be notify

Job Scope :

- Managing of foreign employee work pass related matters

- Support and maintain training administration and certification for operators

- Support and coordinate HR welfare activities and employment engagement

- Manage eLeave in Workday and reporting

- HR administration such as maintaining for Pfiles, employee information in Workday System

- Manage day-to-day operations issues for Blue Collar employee

- Managing and ensuring confirmation for new employees is on time

- Diploma in HR or equivalent.

- 2 years’ of relevant experience

- Relevant experience in Manufacturing environment

- Experience with Work Pass application

- Able to start in a fast paced environment

- Able to start work immediate or short notice

• Responsible to oversee the day-to-day planning, management, operations and safety of facilities management works and service with adequate administrative staff.
• Responsible to carry out systems' heath and obsolescence monitoring, obsolescence management, crisis management, fire safety management, investigation and carry out rooy cause analysis of the incident, not limited to accident, power outage, and systems failure.
• Shall be full-time on-site

Requirements:

1. Experience in Logistics & Warehouse projects
2. Willing to work odd working hours, weekends,public holidays, shift work, rotating shifts
3. Multi-Tasking
4. Preferred minimum class 3 Driving licence
5. Must be able to work in a fast paced environment
6. Preferred cold storage/chiller warehouse facilities management and maintenance experience
7. Must be well-versed in shipping documents and cargo clearance processes
8. Experienced in Cargo Collection and Deliveries projects islandwide
9. Cargo recovery and lodging operations management reports
10. Work independently
11. Able to take up Adhoc tasks as and when required by company
12. Good Communication and Coordination skills preferred.

Reports to the Centre Manager with specific responsibilities for the efficient and smooth operation of all matters relating to the maintenance, security and management of the Building.

Responsibilities:

• General administration of all building works/service contracts, carpark management, security and fire protection system.
• Oversee all aspects of common areas defects, repairs & maintenance matters, plumbing, sanitary, carpark and fire & security matters.
• Planning and implementation of building maintenance programmes such as preventive, corrective maintenance, inspection schedules and programmes relating to security.
• Prepare cost estimates, work specifications, invite quotations and follow up on various repairs and maintenance work in the Building.
• Supervise building works carried out by maintenance staff and service contractors, ensure that all works comply with specifications and statutory requirement, and initiate actions against defaulting contractors when needed.
• Conduct regular inspections of all common areas, public walkways, building surrounding facade, etc. and institute remedial action including following up on outstanding works.
• Build and maintain relationships tenants and occupiers, attend to their feedbacks and complaints.
• Liaison with government authorities/ statutory boards, architects, engineers and other divisions on matters relating to management, security and maintenance of the Building.
• Assist in preparation of budget forecast, meeting materials, minutes of meeting, various reports timely and accurately.
• Check all safety equipment, work method and procedures regularly; ensure proper control/record of keys movement and take necessary action to rectify any unsafe situations, and enhance the security in the Building.
• Attend to emergencies in Building and any other duties assigned to you from time to time.

Job Requirements:

• Diploma or Degree in Building / Facilities / Property Management / Engineering or relevant discipline.
• Minimum 2-3 years’ experience in similar role.
• Strong verbal and written communication skills to front and manage all levels of tenants or landlord.
• Dynamic, resourceful, self-motivated, able to work independently as well as in a team.
• Commercial / Retail / Industrial building experience will be a strong advantage.
• Candidates with more years of relevant experience may be considered for Senior Executive position.
• Open to work 5.5 day.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

Reports to the Centre Manager with specific responsibilities for the efficient and smooth operation of all matters relating to the maintenance, security and management of the Building.

Responsibilities:

• General administration of all building works/service contracts, carpark management, security and fire protection system.
• Oversee all aspects of common areas defects, repairs & maintenance matters, plumbing, sanitary, carpark and fire & security matters.
• Planning and implementation of building maintenance programmes such as preventive, corrective maintenance, inspection schedules and programmes relating to security.
• Prepare cost estimates, work specifications, invite quotations and follow up on various repairs and maintenance work in the Building.
• Supervise building works carried out by maintenance staff and service contractors, ensure that all works comply with specifications and statutory requirement, and initiate actions against defaulting contractors when needed.
• Conduct regular inspections of all common areas, public walkways, building surrounding facade, etc. and institute remedial action including following up on outstanding works.
• Build and maintain relationships tenants and occupiers, attend to their feedbacks and complaints.
• Liaison with government authorities/ statutory boards, architects, engineers and other divisions on matters relating to management, security and maintenance of the Building.
• Assist in preparation of budget forecast, meeting materials, minutes of meeting, various reports timely and accurately.
• Check all safety equipment, work method and procedures regularly; ensure proper control/record of keys movement and take necessary action to rectify any unsafe situations, and enhance the security in the Building.
• Attend to emergencies in Building and any other duties assigned to you from time to time.

Job Requirements:

• Diploma or Degree in Building / Facilities / Property Management / Engineering or relevant discipline.
• Minimum 2-3 years’ experience in similar role.
• Strong verbal and written communication skills to front and manage all levels of tenants or landlord.
• Dynamic, resourceful, self-motivated, able to work independently as well as in a team.
• Commercial / Retail / Industrial building experience will be a strong advantage.
• Candidates with more years of relevant experience may be considered for Senior Executive position.
• Open to work 5.5 day.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

Key Responsibilities and Duties

Work with a team of executive and support staff to ensure the smooth operation of the clinics and businesses units. Roles include:-

• Responsible for overseeing daily operations and manpower planning, including rostering for all clinics;
• Handle patient and client relations, complaints and related matters;
• Oversee work processes, policies, directives and SOPs and deliver high standards of efficiency, service and quality across all business units;
• Conduct reviews, quality control and drive/lead improvements and enhancements;
• Recruitment, onboarding, training, mentoring and evaluation of staff;
• Budgeting, planning, submission of business proposals, performance management and risk management;
• Contribute and support business development initiatives;
• Project management and execution;
• Cover clinics and/or on-sites where required during manpower shortage;
• Establishment and maintenance of service and professional standards; and
• Audits, compliance, licensing, legal and regulatory.

Key Competencies Required

• Independent, self-driven, results-oriented, and resilient.
• Strong leadership skills and management competencies.
• Excellent organizational and coordination skills, including communication and interpersonal skills to deal with a diverse spectrum of people.
• Strategic & critical thinking as well as decision-making and negotiation skills.
• Technologically savvy, up to date and able to identify and implement viable solutions.
• Dedicated, well organized, meticulous, analytical and proactive.
• Able to adapt, prioritise, exercise initiative, manage pressure, multi task and work independently.
• Flexible and able to attend to matters beyond normal office hours.

Qualifications & Experience

• Recognised bachelor’s degree in business, nursing, healthcare or equivalent.
• Minimum 2 years of experience, with at least 1 year experience in a healthcare operations setting or managing a large group of people with varied experiences and competencies in a fast paced and demanding environment.
• Relevant experience will be an advantage.

Additional Information

• Working hours: 5.25 days work week, with one half day per month WFH / Required to work on either Saturday or Sunday, will be rotated within the team

We are looking for a dynamic, resourceful, and ambitious Event Specialist to join our fast-growing team. The successful candidate will be responsible for supporting the client’s marketing activities, campaigns and events management. As part of the Account Servicing team, you will be developing marketing campaigns to generate leads across marketing pillars such as events, campaigns, and media buys. You will be responsible for working with an ecosystem of companies that provide data, tools, and services that maximize the performance of marketing. This role is responsible for leading marketing initiatives across partner types, including comarketing, content development, thought leadership, and events.

Why Join Us?

• Besides Tai Seng MRT
• Medical/Insurance benefit
• Fun and Friendly working environment
• Hybrid Working Style

Job Description:

Account Management

• Serve as the event/marketing support team for all current clientele and its active projects.
• Project manage and ensure the timely, successful, and profitable delivery of our client’s creative solutions according to their business needs and objectives
• Be part of supporting the client's campaign and an informed expert on the products and solutions.
• Contribute effectively in any incoming brief/project discovery phase - discover and identify the client's business pain points, SWOT, and landscape.
• Collaborate with the creative and strategy team to identify new ideas and be an effective team member for the ongoing ideation of new business and creative solutions
• Forecast, prepare, and track key account management metrics in the company's CRM platform to ensure the account timeliness of billing.
• Communicates the client's goals/objectives and represents the client's interests to the team
• Work closely with the creative team to maintain a continuous communication of project status to identify potential issues and opportunities within or related to the project
• Acquire a good understanding of company capabilities and services and effectively communicates all offerings to the client
• Provides regular updates on all account activities, including project status and inquiries, on a weekly basis
• Maintain the Account team archive library
• Help plan an event in accordance with client objectives and requirements, and proactively identify and address gaps and potential problems based on the venue’s capability
• Negotiate and liaise with third-party vendors/caterers for quotations and event setup requirements
• Work as part of a team to execute events flawlessly, troubleshoot and problem-solve on-site, and also manage and service clients throughout.

Job Requirements:

• 2 - 4 years of work experience, ideally with 1+ years’ experience focused in B2B marketing, especially IT industry
• Relevant experience in MICE, Hospitality/Tourism or a relevant industry knowledge
• Experience in partner marketing, lead generation campaigns, events, or media buy is preferred
• Strong marketing background with a track record in strategizing, executing, and measuring performance and creative marketing campaigns end-to-end
• Develop, execute and manage highly effective advertising campaigns and media plans to drive traffic and awareness.
• Propose creation of relevant and engaging digital content for publishing onto various digital platforms
• Analyze digital marketing analytics reports and share insights with the team to develop optimization plans.
• Experience collaborating with cross-functional teams and managing stakeholders
• Excellent computer knowledge of PC environments with proficiency in Microsoft Word, PowerPoint, and Excel Writing and proofing skills are also required
• Relevant experience in digital marketing &/or performance marketing.
• Experience in SEM, SEO and SMM skills.
• Experience growing SEO traffic and organic lead acquisition. Familiar with on-site SEO best practices and knowledge of ranking factors and search engine algorithms.
• Experience in launching campaigns across a variety of channels including email, ads, web, social, events, and more.
• Excellent communication skills (written and verbal), administrative skills and negotiation skills
• Independent personal motivation and initiative, as well as discipline and good judgment
• Ability to work independently, organized, dependable, detail-oriented and work well under pressure
• Team player with a cooperative spirit Quick learner, efficient and high sense of urgency

Responsibilities

Provide personalized service to guests and handle their request promptly to ensure seamless stay experience

Handle cashiering duties and check cash float carefully

Answer incoming and outgoing calls in professional manner

Promote upselling program

Attend to guest enquiries for transportations, directions, restaurant reservations and more

Requirements

Relevant experience in Front Office

Excellent interpersonal and communication skills

Able to work in a team and/or independently

Able to work shifts and/or weekends and public holiday

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Responsibilities :

• Address and resolve complaints or feedback promptly, implementing necessary corrective actions.
• Collaborate closely with all relevant stakeholders, including contractors, project managers, consultants, residents, and authorities, taking proactive steps to mitigate any issues related to construction activities.
• Liaise and coordinate with these parties to ensure smooth communication and project alignment.
• Develop and execute public relations programs or talks to inform the public about the project's progress.
• Design and implement public relations strategies specific to the project.
• Provide regular updates to management regarding public relations activities on-site.
• Maintain and update all related records diligently.

Requirements :

• A minimum of 3 years of relevant experience in the field is required for this role.
• Prior experience as a Public Relations Officer is essential.
• Preferably suited for candidates with LTA experience
  

Job Description

• Industry/ Organization Type: Security
• Position Title: Security Officer
• Working Location: Island Wide
• Working Hours: 6days (8.00am-8.00pm, off on weekdays)
• Salary Package: Basic Salary $2,870
• Duration: Permanent Role

Key Responsibilities

• Screen individuals, staff, and vehicles entering the premises, and conduct property checks to ensure safety.
• Patrol various areas to prevent theft and monitor for signs of fire, smoke, or leaks, ensuring all security systems and exits are functioning and secure.
• Control access by managing entry and exit points, conducting ID checks, and authorizing visitor and staff access.
• Respond quickly to alarms, fire incidents, and emergencies, including medical, criminal, and public order situations.
• Maintain detailed records of access and incidents, manage vehicle parking, and ensure all areas, including loading bays, are secured when not in use.

APPLY NOW!!!

• Valid PLRD license.
• Prior experience in security is preferrable.
• Strong observational and communication skills.
• Ability to handle emergencies and stressful situations calmly.
• Basic knowledge of security systems and protocols.
• Customer service oriented.
• Able to perform patrolling duties.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71347 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description & Requirements

- Handle verbal & written feedback from stakeholders, public and authorities in form of emails, letters and face to face meet up
- Keep records and follow up on feedback until closure of case
- Liaise with various Statutory Boards, Government Departments (i.e. HDB, PUB, Town Councils, MOM etc.) and sub-contractors to ensure smooth execution
- Organize and co-ordinate both planned and ad-hoc rectification works
- Maintaining of good reputation and goodwill of company
- Public relation monthly report and weekly updates for management meetings
- Carry out pre- and post visits to stakeholders and residents nearby the vicinity of work sites

- Preparation of powerpoint presentations to the Management and Client

Requirements

- Diploma in Communication, Business or Engineering or equivalent

- Minimum of 3-5 years work experience in the field of PRO

- Proficient in MS Office Software (World, Excel, Powerpoint)

- Excellent communication skills and interpersonal skills

- Experienced in working with LTA projects preferred

Job Responsibilities:

• Lead a team of Technician for all facilities management activities which include controlling and implementing operations
• Attend to and oversee all electrical, mechanical and maintenance works
• Monitor facilities project to ensure on time deliveries.

Job Requirements:

• Minimum a recognized Diploma in Building Services / Engineering / Facilities Management / Project Management
• At least 2- 3 years of relevant experience in facilities management / building maintenance
• Possess Supervisory Skills
• Able to work independently, resourceful and self-motivated
• Good Interpersonal, communication and organization skills.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Job Duties:

· Handle the generation and management of invoices, accounts, corporate filings and

reporting for CPF, GST, IRAS, ACRA, MOM.

· Assist management with written and verbal communication in English and

Mandarin.

· Process orders and generate invoices

· Conduct monthly stock counts

· Perform scanning and filing tasks

· Assist with monthly journal entries and related financial tasks.

· Perform general administrative tasks and provide support for ad hoc assignments as required.

Working Hours: 9.00am to 6.30pm

Working days: 5 days work week

Working location: Mountbatten

Requirement:

• Possess a minimum of NiTEC or certificate in Accounting, Business Administration or equivalent
• Preferably with at least 2 years experience in related field

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

Job Description & Requirements

Responsibilities You will manage customer accounts and be the point of contact for customers. You will be required to adopt a customer centric and professional approach with a high level of service quality in your interactions with the customer. You will also answer sales and general enquiries from customers.

Requirements:

Minimum GCE 'O' Level or diploma

Excellent communication and interpersonal skills Goal-oriented

Be Self- driven and prepared to take on new Challenges

Have Initiative patient and mature in thinking

Meticulous and analytical

Be able to work under tight timelines and pressure

Be Proficient in MS office

Singaporean & PR

about the company

Our Client is a global bank with a far-reaching international network. The company prides themselves on providing an extensive and comprehensive range of products and financial services to customers worldwide.

about the job

• Oversees and supports daily processes for derivatives trading, including trade processing, trade capture and static data setup for the local market (SGX), affiliates and third-party clearers.
• Performs position management and cash reconciliations
• Works with relevant stakeholders to resolve breaks and exceptions, identifying root causes of issues.
• Identifies opportunities for process automation and proposes enhancements.
• Handles regulatory reporting as required.

skills and experience required

• Min. Bachelor Degree in Banking & Finance or relevant discipline
• > 3 years of experience in similar capacity
• Possesses strong knowledge of local regulations, analytical skills and a keen eye for data and process management.
• Demonstrates problem-solving abilities, identifies automation opportunities and seeks continuous improvement in workflow and professional skills.
• Independent, Meticulous and able to multitask

To apply online please use the 'apply' function
Krystal Kwah (EA: 94C3609/ R22104933)

Singaporeans only

Working hours 830am to 6pm
Working days Weekdays

1 year contract (renewable basis)

● Developing and Implementing Safety Policies: Creating comprehensive safety policies

and HSSE Plant in compliance with local laws and regulations, Air Liquide safety policies

and customer safety policies.

● Risk Assessment: Developing or checking risk assessments that identify potential

hazards in the workplace. This involves inspecting equipment, workspaces, and work

practices to ensure they meet safety standards.

● Safety Training: Organizing and providing health and safety training for workers and

employees. This includes site safety orientation for workers in line with local regulation

and Air Liquide requirements .

● Accident Investigation and Reporting: Investigating workplace accidents or incidents to

identify their causes and prevent future occurrences. This also involves maintaining

records of incidents and reporting them to relevant authorities as required by

Singaporean law.

● Emergency Preparedness: Developing and implementing emergency procedures, such as

fire drills and evacuation plans. Ensuring that all employees are aware of these

procedures and that necessary emergency equipment is readily available and in good

working order.

● Health Programs: Promoting workplace health programs that may include ergonomic

assessments, wellness initiatives, and monitoring the work environment to prevent

occupational diseases.

● Liaising with External Parties: Working with regulatory authorities, and external auditors

regarding compliance issues and inspections. This may also involve coordinating with

external health and safety consultants or corporate safety representatives.

● Compliance Monitoring: Keeping up to date with changes in health and safety legislation

and standards in Singapore, ensuring that the organization remains compliant, and

advising management on necessary updates to policies and practices.

Qualifications:

● MOM Certified Workplace Safety and Health Officer

● Physically fit to work at a construction site.

● BCSS, WAH Supervisor Certificate is an advantage.

Experience:

● Minimum of 3 yrs experience working on site safety officer.

● Experience working at process/equipment construction site, plant installation, EPC, or equivalent.

Skills:

● Knowledge of Local Laws: Familiarity with Singapore’s Workplace Safety and Health Act, and other relevant legislation is essential.

● Proficient with Microsoft office application and Microsoft project or equivalent

● Proficient with Google docs, sheet, slides…etc

Interested candidates please email your resume to [email protected]

We regret that only shortlisted candidates will be notified.

Clarissa Loh Yu-Shen R1104558

Recruit Express Services Pte Ltd 13C6614