We are looking for Confident and highly motivated individuals.

If you are a fast learner and have great communication skills, you are highly suitable.

We welcome all housewives who want to work from home.

Flexible working hours

You can work from home.

Job scope as follows :

-Arrange sales appointments with new prospects

- Contact existing clients to update them on new company.

updates

- To coordinate Admin work and sales services

- You will be WORKING FROM HOME, so you need to be independent and disciplined.

We, are seeking for One to fulfilled our vacancy at our Marketing Department, Kai Residences Pte Ltd, in the vicinity of Newton/Bukit Timah Area.

1. Singaporeans/Singapore PR - female preferred due to our working enviroment which is mainly for female guests and their newborns.
2. With minimum of 02 years of working experiences in an marcom environment or media environment.
3. Minimum Diploma of Marketing & Sales.

Our Job descriptions for positionMARKETING EXECUTIVE (Offline & Online 0

• Creating and implementing comprehensive digital marketing strategies. 
• Analysing online trends and identifying opportunities for brand positioning in the digital space. 
• Optimizing website content to improve search engine rankings. 
• Conducting keyword research to drive organic traffic. 
• Managing digital communication with past customers and prospects. 
• Managing social media platforms such as Facebook, Instagram, YouTube etc. 
• Creating engaging content (posts, videos, infographics) to drive audience engagement. 
• Run and manage paid ad campaigns on social platforms (Facebook / Instagram ads). 
• Develop content strategy, for all online/offline material. 
• Designing and sending email campaigns, newsletters, and automated marketing
  messages. 
• Track website traffic and online campaign performance. 
• Analysing data to determine ROI on digital marketing efforts. 
• Preparing performance reports and suggesting improvements. 
• Updating and maintaining the company’s website backend regularly, on updates and
  ensuring a seamless user experience in mobile optimization, quick loading time, and
  user-friendly navigation. 
• Optimizing product listings and driving traffic to the online store. 
• Managing e-commerce page on website, checking on orders status from time to time
  throughout the day. 
• Managing relationships with vendors and monitoring affiliate marketing strategies,
  optimizing programs to increase sales. 
• Identifying appropriate business partners for brand leverage / collaborations. 
• Event Coordination- Plan and manage company quarterly events, as well as other adhoc events with external partners. 
• Require to coordinate, support and work well with all other departments / teams in the
  company as and when needed.

Please email us your detailed resume, your portfolio, contact number with a non returnable photo, your notice period, salary expectation to [email protected] or whatsapp HR at 88770722.

Responsibilities:

• Manage and maintain equipment list (Aircon, Uninterruptible Power Supply, Electrical Board, Fire Protection System, Environmental Monitoring System)
• Liaise with relevant authorities/ subcontractor/ clients/suppliers on maintenance, repair & Testing & Commissioning job
• Answer Technical hotline phone call
• Update Emergency call (E-Call) statistic and email to team for reference
• Schedule of Maintenance, Repair and Testing & Commissioning Jobs
• Maintain master schedule, ensure schedule is up to date (E-call, Follow-up, Ad-hoc)
• Prepare and maintain Method of statements (MOS)/ Standard Operating Procedures (SOP), checklists
• Assist update Risk Assessment (RA) for job site requirement
• Assist Technical Manager/Engineer negotiate/procure materials, equipment and labor in accordance to the allocated budget
• Perform administrative supports to team pertaining to technical operation

Requirements:

• At least Nitec/Higher Nitec/Diploma in related field
• Prefer 2 years relevant working experience
• Candidates with administrative experience
• Competent in Microsoft Office
• Responsible, pro-active, teamwork, responsive

Job Description

• Identify new business opportunities and potential customers
• Develop business opportunities based on the identified key offers (solicited/unsolicited)
• Create opportunities and collaborations with potential partners
• Assist tender manager to manage tender processes and project development phase, work with key stakeholders (internal and external) to establish technical capabilities, cost model, legal compliance and secure the contract
• Gather market information including change of regulations, competitors and customers’ activities development.
• Identify new market trends, market players, technologies and latest industry development relevant to our business.

Requirements

• Minimum Diploma in Engineering or Business Development
• Three (3) to five (5) years experience in business development in environmental sector, power sector, oil and gas sector, preferably in water sector and/or waste to energy sector
• Proven track record in environmental projects in water sector and waste to energy sector
• Good local customer networks in environmental industry, especially water sector and waste to energy sector
• Good project development skills to manage a project from lead generation until end of project tender
• Technical skills required to understand and propose solutions focusing on client requirements
• Familiar with local environmental codes, regulations and permitting requirements
• Well versed in using MS Word, Excel, and PowerPoint
• Excellent written, verbal communication and presentation skills, and interpersonal skills
• Proficient in English and Mandarin.
• Highly adaptable and enjoys working in a fast-paced organization
• Strong work ethic and proactive

Responsibilities include:

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations

·Preferably 5 years of previous experience in serving in restaurant

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

• Location: West, Tuas
• Transport provided
• Mon to Fri
• Salary: up to $3,600
• AL 14 days

Job Duties:

• Carry out end-to-end recruitment, on-boarding, employee exit management, performance management, implementation of HR policies and procedures, staff training & development
• HR administration such as data entry, filing, prepare employment contracts, letters and other documentation
• Conduct staff orientation and regular briefing on company policies and procedures
• Support in monthly payroll including attendance checking and Overtime processing
• Administration on Foreign workers work pass application/renewal/cancellation
• Administration on employee insurance, government paid claims, staff benefit claims, employee training and others
• Support and manage in company’s events and activities such as stock take, annual dinner, festive celebration and others
• Prepare and deliver timely and accurate data, reports and office administration
• Participate in HR projects and provide any other HR support as and when assigned

Education and Training

• Diploma or Degree in Human Resource Management or Administrative or Business Studies
• or a related discipline with a minimum of 2 years relevant working experience

Experience

• Minimum 2 years of relevant experience
• Preferably from construction/manufacturing industrial sector
• Familiar with MOM regulations and HR practices
• Good communication and interpersonal skills to coordinate between HR and other departmentsProficient in Microsoft Word and Excel
• Employment Act, HRIS

EA License No: 19C9611
EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)

Key Responsibilities:

• Brand Strategy: Develop and implement marketing strategies that align with our brand vision and target audience, enhancing brand recognition and loyalty.
• Content Creation: Create compelling content for various channels, including social media, email marketing, and the company website, ensuring consistent messaging that reflects our premium positioning.
• Market Research: Conduct thorough market analysis to identify trends, customer preferences, and competitive landscape, using insights to drive marketing initiatives.
• Campaign Management: Plan, execute, and monitor marketing campaigns, including product launches, promotional events, and seasonal collections, measuring their effectiveness and ROI.
• Digital Marketing: Oversee digital marketing efforts, including SEO, PPC, and social media advertising, to increase online visibility and drive traffic to our website.
• Partnerships and Collaborations: Identify and establish partnerships with influencers, designers, and industry professionals to enhance brand exposure and reach.
• Customer Engagement: Foster relationships with customers through personalized communication and engagement strategies, ensuring exceptional customer experiences.
• Reporting and Analysis: Track and analyze marketing performance metrics, providing regular reports to management and making data-driven recommendations for improvement.

Qualifications:

• No prior experience necessary, but a background in design or marketing is a plus!
• Strong understanding of digital marketing strategies and tools.
• Excellent communication and interpersonal skills.
• Creative mindset with a keen eye for aesthetics and design.
• Ability to work collaboratively in a fast-paced environment and manage multiple projects.

Responsibilities include:
-Assist in daily operations
-Ensure that the cafe and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in cafes

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

Job Description:

• Provide support in the Customer Service department, reporting to the team manager.
• Must be self-motivated and capable of working independently.
• Should have a strong desire to learn and embrace new tasks.
• Some knowledge of air and sea logistics is a plus.
• Responsible for managing all bookings for both air and sea transport.
• Communicate with air and sea carriers.
• Liaise with customers effectively.
• Handle all sea documentation tasks, including bookings, bills of lading, and more.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd | EA License No. 20C0270

TEY WEI JIAN | EA Registration No. R24120855

Job Info:

• Monday to Friday 830 - 630
• Location: Outram Road

Responsibilities:

• Coordinate with technical team members in updating work progress
• Assist Technical Director in supervising the technical team members and ensure the guidelines are met
• Follow up and update technical documents such as Team KPI reports, attendance tracking, training arrangement and record updates, team org charts, etc.
• Assist in calendar support, team meeting arrangement, record & distribution of meeting minutes
• Assist in development and distribution of job status reports
• Assist in project time tracking and costing reports when necessary
• Facilitate all project logistics and facility needs
• Purchase of PPE items and wish list items through HR / Procurement
• Effectively handle and manage customers’ feedback and complaints
• Responsible to upkeep the service level to ensure service excellence delivery to both internal and external customers and partners
• Other duties assigned by Technical Director

Requirements:

• Min. ITE or Diploma in any field
• Min 1 year experience of related field
• Strong Microsoft Excel skills

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

EA License No: 24C2352
EA Personnel No: R24123724
EA Personnel Name: Tiffany Ng Xin Yi

• Handle general shipping support , documents and packing list etc.
• Liaise with suppliers, coordination to ensure smooth shipment and delivery
• Arrange payments such as Telegraphic Transfer (TT)

Job Requirements

• Diploma / Nitec in Logistics , Supply Chain or Shipping related field
• 1 year Shipping experience / knowledge (Training Provided)
• Mandarin speaking to work with chinese associates
• 5 days work near Bugis MRT
• Salary $2500 - $3500
• Able to start work IMMEDIATELY or within short notice

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

DESCRIPTION

This is an exciting opportunity for you to be an integral part of the Quality Management department to optimise patient care and outcome.

The Administrative Executive is responsible for providing administrative support to ensure the smooth and efficient functioning of the department initiatives within the hospital. This role involves the coordination and maintenance of accurate records, meetings, and supporting the implementation of quality management projects.

RESPONSIBILITIES

Documentation Management:

• Maintain accurate and up-to-date records related to quality management.
• Organize and file documentation in compliance with regulatory standards.

Data Entry and Analysis Support:

• Assist in data entry for quality metrics and performance indicators.
• Generate basic reports and assist in data analysis under senior staff guidance.

Meeting Coordination:

• Schedule and coordinate meetings for the Quality Management team.
• Prepare meeting agendas and distribute relevant materials.

Communication and Correspondence:

• Facilitate communication between internal and external stakeholders including team members, other departments, external healthcare institutions, among others.
• Draft routine correspondence and respond to inquiries as directed.

Assist in Quality Projects:

• Support the implementation of quality management projects.
• Collaborate with team members to ensure project timelines and deliverables are met.

QUALIFICATIONS/REQUIREMENTS

• Minimum Diploma.
• At least 2 years working experience.
• Good speaking and writing skills
• Proficient in computer skills including Microsoft Office (e.g. Excel, Words etc.)
• Self-disciplined, motivated, self-starter, Meticulous
• Ability to work collaboratively in a team environment

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

• Provides excellent customer services to all customers
• Ensures telephone courtesy and timeliness in picking up calls
• Ensures patients' confidentiality at all times
• Ensures handover of information is complete and timely
• Performs efficient and accurate patient registration
• Ensures billing and cashiering processes are accurately performed
• Handles office equipment correctly and efficiently
• Work closely with other staff in the department to ensure total patient care is met
• To ensure compliance of radiology safety policy
• Other assignments as and when required

Job Description & Requirements

• Responsible for the implementation and monitoring of Workplace Safety & Health and Environment Management Systems at work sites.
• Conduct regular WSH inspections and follow-up actions to ensure safety compliance
• Ensure all Health & Safety policies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated.
• Ensure the Company meets its statutory obligations in all areas pertaining to health, safety and welfare at work, including statutory training and reporting
• Ensure the completion and regular review of risk assessments for all work equipments and operations
• Ensure all accidents are documented, investigated and recommended improvements implemented.
• Coordinate the development of health & safety policies, systems of work and procedures.
• Inspect project sites to ensure safety measure are being carried out at all times

Requirements:

• Possess relevant safety certificates (Eg Advanced Certificate in WSH, Safety Officer's Course or equivalent)
• Minimum 3 years of relevant working experience in Building Construction
• Familiar with ISO45001, ISO 9001 & ISO 14001

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer (Telephone Operator) is responsible to attend to both internal and external calls, conduct trouble-shooting and direct guest requests to relevant department.

• Possess minimum G.C.E. "O" levels.
• Candidates with Diploma / Degree in Hospitality / Tourism Management or equivalent will be preferred.
• Minimum 6 months work experience in hotel operations.
• Possess good customer relations, communications and interpersonal skills.
• Able to work night shifts, weekends and public holidays

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a HR & Admin Officer to be part of their HR Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of HR & Admin Officer:

• Process monthly payroll, timesheets, claims, and government-related submissions.
• Manage end-to-end recruitment, partnering with departments and conducting talent outreach.
• Develop recruitment materials and support employer brand initiatives.
• Utilize HR analytics to assess recruitment and retention efforts.
• Coordinate onboarding and offboarding processes.
• Identify training needs, manage course registrations, and maintain training records.
• Organize employee engagement events and support CSR programs.
• Oversee office administration, insurance renewals, and employee record maintenance.

Requirements:

• Diploma or Degree in related field
• 2 - 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognized.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Shortlisted candidates will be notified very soon.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Working days : Mon - Friday 830am-530pm
• Salary range: $2,400 - $2,800
• Location: Changi South

Duties and Responsibilities

• Responsible for generating and sending all customer quotes.
• Assist Operation Manager with paperwork related to Orders from Customers.
• Handle customer enquiries / work orders via email/phone.
• Key in all the job requests into system.
• Coordinate/ Liaise closely with warehouse departments & external parties to ensure timely response/delivery.
• Perform other related duties and responsibilities as and when assigned.

Job Requirements

• At least 1 year of relevant working experience
• Proficient in Microsoft Office

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

This position is available from January 2025 onwards.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are  up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.

Location: Macpherson

Working days/hours:
Mon - Fri : 8.30am-5pm
Sat : 8.30am-1.00pm

Job Description:
- Provide immediate response to client’s enquiries and concerns over the phone
- Resolve client dissatisfactions by initiating a thorough investigation of complaint, evaluates findings, and responds quickly to clients
- Resolve discrepancies in reports by consulting with other staff
- Assess problem resolution for future applicability and forward to appropriate quality assurance individual.
- Pursue referenced test result to satisfy client needs and requests
- Print, prepare and distribute patient reports for delivery
- Perform data entry role when scheduled/assigned
- Assist with other database building activities when necessary

Requirements:
- Min GCE ‘O’/‘N’/‘A’ Levels/Diploma/NITEC in any discipline
- Able to start work IMMEDIATELY
- Possesses good interpersonal communication skills

Interested candidates, kindly send a copy of your resume to: [email protected]



Jessica Fong Zhi Tong [R1879124]
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599

Good Pay + Good Bonus ( 5 Days Work Week )

Junior / Entry Level / No experience / Senior Welcome apply / Full Training Provided

Job Description

Responsibilities:

• Accurately update warehouse operation data to warehouse management system
• Timely reply to customer inquiries
• Coordinate incoming and outgoing shipments to ensure all schedules are met
• Perform and support weekly cycle counts, monthly or yearly inventory counts
• Properly file warehouse documents and equipment maintenance records, etc.
• Arrange daily pickup, packing, and shipping
• Perform other duties assigned by superiors

Requirements:

• Minimum N Level is required
• Proficiency in Microsoft Office, Excel, and Word, experience in WMS (preferred)
• At least 2 years of working experience in a warehouse environment

Good Pay + Good allowance + Good Bonus

-Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

-Consultant In-charge: Quah Li Lian (Lilian)(Registration No: R1983286)

Position: Procurement Officer (12-Month Contract, Extendable)
Location: Tuas Shipyard Road (transport provided from Lakeside MRT)
Working Hours: Monday to Friday, 8:30 AM to 5:30 PM
Salary: Up to $3,000 per month

Job Description:
The Procurement Officer will handle procurement and accounts payable transactions, ensuring accuracy and compliance throughout the purchase requisition-to-purchase order process.

Responsibilities:

• Manage the entire Purchase Requisition to Purchase Order process.
• Ensure accurate matching of invoices with orders and finalize accounts payable transactions.
• Submit all necessary documentation to the Finance Department and obtain required approvals.
• Oversee progressive payment processes and scan completed documents into shared folders.

How to Apply: Send your resume to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence Number: 99C4599 Personnel EA License: R1331820

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Job Descriptions:

• Directly report to the Project Manager and provide regular updates.
• Maintain and update organizational charts, project directories, and weather and manpower records quarterly, for monthly project report submissions.
• Handle incoming calls, raise purchase orders for office supplies, manage site office equipment, and liaise with the HR department when needed.
• Oversee workers' monthly salary, supplier payments, petty cash, site passes, induction records, and assist in preparing correspondence for consultants, clients, and subcontractors.
• Ensure the systematic filing of delivery orders and documentation for annual site and government audits.
• Manage staff timesheets, leave applications, OT approvals, and the onboarding of new staff.
• Circulate site correspondence to staff for timely endorsement and filing in compliance with ISO standards.
• Process workers' salaries, ensuring accuracy and on-time submission to HQ, and handle updates to workers' addresses and work permits.
• Assist with arranging workers' dormitories and transportation.
• Manage hardware material orders and maintain proper records.
• Resolve conflicts, feedback, and complaints related to the project.
• Coordinate with internal and external parties, including clients, residents, and government bodies, for project-related issues.
• Prepare circulars, letters, notices, and work progress updates.
• Attend meetings or dialogue sessions as required.
• Seek management approval for action plans related to project matters.
• Organize and coordinate staff and workers' courses.
• Maintain proper documentation and provide general administrative support to the project team.
• Perform other duties as assigned.