Acceo Pte Ltd, a renowned provider of valves and fluid control products, is seeking a driven and experienced Sales Engineer to join our team. As a Sales Engineer at Acceo Pte Ltd, you will be responsible for promoting and selling our range of valves and fluid control products to clients in various industries.

In this role, you will identify potential customers, establish strong relationships, and provide technical support to meet their fluid control needs. You will collaborate with the sales team to develop sales strategies, prepare proposals, and negotiate contracts. Additionally, you will stay updated with industry trends and market conditions to provide valuable insights to both internal and external stakeholders.

The ideal candidate for this position is a results-oriented professional with a proven track record in sales within the valves and fluid control industry. You should have a strong technical background in mechanical engineering and a deep understanding of different types of valves and their applications in various industries. Excellent communication and negotiation skills, coupled with a customer-centric mindset, are essential for this role.

Responsibilities

• Promote and sell valves and fluid control products to clients in various industries.
• Identify potential customers and establish strong relationships to drive business growth.
• Provide technical support and assistance to clients, understanding their fluid control needs and recommending suitable products.
• Collaborate with the sales team to develop and implement sales strategies.
• Prepare and deliver technical presentations and proposals to customers.
• Negotiate contracts and ensure timely delivery of products.
• Track market trends, competitor activities, and customer feedback to provide valuable insights to internal stakeholders.

• Bachelor's degree in Mechanical Engineering or a related field.
• Proven experience in sales within the valves and fluid control industry.
• Strong knowledge of different types of valves and their applications.
• Excellent communication and negotiation skills.
• Customer-centric mindset and ability to build and maintain strong relationships.
• Understanding of market trends and competitor activities.
• Ability to work independently and as part of a team.
• Proficiency in sales software and tools.
• Willingness to travel to meet clients and attend industry events.

Job Responsibilities

• Installation, Implementation, Evaluation, Configuration, Administration, Operations, Monitoring, and Management of Oracle Databases (12c / 19c) running on Linux environment.
• Provide technical solutions for database related issues.
• Monitor and optimize database performance, ensuring high levels of system availability and reliability.
• Data Management and Operational Support for both Oracle.
• Implement and manage high availability solutions including Oracle RAC and Data Guard
• Troubleshooting real-time performance and tuning issues in Oracle Database
• Manage and perform database backup restore.
• Upgrade of New Software Releases, Patches and System.
• All aspects of database tuning from software configuration, memory usage, data access, SQL and physical storage.
• Administer and maintain MS SQL (2016 and above) environments.
• Support Audits with relevant correct details.
• Participate in Disaster recovery exercises.
• Respond to calls such as incidents and requests in a timely manner.
• Maintain proper documentation according to the company policies and practices.
• Perform change and release management according to bank policies.
• Troubleshoot and resolve problem of database issues with emphasis on root cause analysis.

Job Requirements

• Bachelor’s degree in Information Technology with min. 7 years’ work experience in Oracle patching for Standalone and RAC environments.
• Experience in RAC and Grid Infrastructure (Clusterware, ASM, Disk Groups, etc.)
• Experience in Always ON and Windows clusters
• Experience in migrating and upgrading of database.
• Experience in managing database security policies and procedure documents.
• Excellent communication, presentation and interpersonal skills.
• Ability and willing to work after office hours and on weekends when needed.

Job Responsibilities

• Conduct day-to-day L2 support of banking application software. In case any errors are detected by the bank operations department (L1 support), you are required to find the recovery solution, working together with your colleagues, the outsourcing vendor, the bank IT department, and the counterparty of the head office, if necessary. This may involve overtime work if issues arise after business hours or on weekends.
• Once the bank decides to launch a project for change request functions raised by users, or dealing with End of Life scenarios such as operating systems, database management software, and hardware, you will take on the role of project manager.
• You are expected to manage team members, multiple vendors, and service providers to complete all tasks as required and planned.
• You are expected to proceed with projects by resolving issues, controlling vendors and resources, managing schedules, and preparing reports for management, the bank, and the head office for approval if required.
• You are required to strictly comply with the Mizuho Development Policy and Procedures.
• Coordinate all processes to ensure smooth progress for the bank and developers, vendors, and the head office's relevant development team

Requirements:

• At least 3 year working experience as application software project manager or engineer in banking IT sector.

Other requirements/ skills:

• We seek chief application IT engineer who has following experience, knowledge, and skills:

1. Working experience of application project management at banking IT sector.
2. Developing experience of bank settlement application (SWIFT, GIRO and FAST etc.)

• Knowledge and experience in Java, Oracle and .net, JP1
• Knowledge and experience in HULFT, MQ, SFTP, VMware technology, or network administration will be an advantage.
• Ability to interact effectively across all levels, including the bank IT department, the bank user department, outsourcing vendors, member of head office, will help the candidate perform successfully in the role.
• Coordination skills to handle various parties, such as both local and international clients, vendors and counterparts.
• Certificate of PMP would be advantage.
• Strong interpersonal as well as verbal and written communication skills in English. "

Key Responsibilities:

• Develop and implement advanced cyber security architectures and solutions.
• Analyze and evaluate system security requirements to design secure networks.
• Collaborate with cross-functional teams to integrate security practices into all facets of the business.
• Conduct risk assessments and provide recommendations for enhancing system security.
• Stay updated with the latest cyber security threats and technologies.
• Develop technical solutions and tools to help mitigate security vulnerabilities.
• Provide technical guidance and support to other team members.
• Document and maintain records of security architectures and processes.

MUST HAVE:

• Bachelor’s degree in Computer Science, Information Technology, Cyber Security, or related field.
• Advanced degrees (Master’s, PhD) or professional certifications (CISSP, CISM, CEH, etc.) in cyber security are highly desirable. Minimum of 3-5 years of experience in a cyber security architect or engineering role.
• Proven experience in designing and implementing secure network architectures.
• Strong background in network security, system security, and cloud security.
• Experience with common cyber security tools, standards, and protocols.
• Familiarity with industrial control systems and operational technology (OT) security is a plus.

WE VALUE:

• Strong technical skills in network and system security.
• Knowledge of current cyber security trends and threats.
• Excellent problem-solving and analytical abilities.
• Proficient in security technologies such as firewalls, intrusion detection systems, anti-virus software, authentication systems, log management, etc.
• Good communication and collaboration skills.
• Ability to work independently and as part of a team.

Responsibilities:

• Lead a group of Production Technicians in the safe and smooth running of the production.
• Assist the Process Engineer to conduct activities and projects to optimize operation during Shift to achieve operational and cost efficiency.
• Troubleshoot plant/equipment/quality issues and recommend countermeasures.
• Monitor and ensure plant equipment integrity and reliability.
• Assist the Process Engineer to support Shift operation by providing suitable operating conditions for stable plant operation and product quality control.
• Train and develop team members

Requirements:

• Degree in Chemical Engineering or its equivalent, preferably with 1 to 2 years of experience in petroleum, chemical or polymer industries.
• Have knowledge of process control and troubleshooting, hands on knowledge of plant equipment and instrumentation.
• Essential prerequisites include good analytical and technical report writing skills, ability to be a team player with leadership, initiative, drive & commitment, able to take pressure and able to communicate well with others.
• This is a shift work position (i.e. Rotating AM and PM shifts, including weekends and Public Holiday) and there will be scheduled off days

Interested candidates can forward their CVs in MS Word format to alex#triton-ai.com

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

The Aviation Innovation Research (AIR) Lab

The joint CAAS-Thales innovation lab known as ‘AIR Lab’ started to operate on 1st November 2019 with the objective to develop Proof of Concepts (POCs) or Minimum Viable Products (MVPs) of advanced and open technologies for future Air Traffic Management (ATM). Currently, the joint lab employs a team of 40 Thales engineers and 12 CAAS engineers and air traffic controllers operating in a vibrant ecosystem involving a number of Singaporean SMEs and start-ups, as well as key research institutes.

Thales engineers include 10 domain experts – with more than 10 years of experience – coming from Thales ATM centers of competence in France and Australia. These experts are coaching both the local Thales and CAAS engineers. 

The POCs and MVPs are co-developed with the CAAS engineers who have access to the same development tools and environment used by the Thales Engineers (provided by the Singapore branch of Thales Digital Factory). The POCs and MVPs are defined in collaboration with CAAS air traffic controllers through iterative workshops.

AIR Lab research outcomes will feed the next generation of products, including clearly disruptive outcomes addressing Safety and Security for Open architecture, data driven ATM Twin, Green Aviation, Trajectory Based Operations. 

As the AIR Lab was recently extended for another 3 years, 4 work streams are now embarked:  Regional Experimental Platform, FF-ICE/TBO, Green Aviation, Future-proof Interoperable Platform-Agnostic, Safe and Secure Platforms. These work streams are supported by the AIR Lab DataLake platform which provides data transformation and serving services in the cloud.

AIR Lab 2.0 continues to benefit from research conducted in Europe through new architecture research which, among other objectives, aims at meeting much stricter safety standards for ground ATM systems in development by the European Aviation Safety Authority (EASA). This breakthrough architecture study is co-funded by the French government (CASSIOPEA).

Regional Experimental Platform (REP) has been initiated in AIR Lab 1.0 and has the view to addressing regional needs in coordination with the SESAR 3 activities conducted in AMS France.

Who We Are Looking For

As a Data Engineer in AIR Lab, you should be someone who enjoys designing, discussing topics around processing patterns like data quality control, streaming SQL, data sources/sinks and data synchronization; streaming-backfill, stream-to-stream joins etc. You should be someone who cares about the quality of the technical implementation and delivery as much as you care about the quality of delivery. You should be someone who enjoys working in a team of diverse people with multiple ethnic and cultural backgrounds. You should be someone who enjoys diving into the technical details of figuring out a problem and be able to communicate the solution back to the team so that the members can learn from it. You should be someone who loves learning new technologies and find innovative ways to apply newfound knowledge and be courageous to encourage fellow team members to be like YOU and enjoy participating in all aspects of engineering activities in the AIR Lab.

Responsibilities:

• Improve and maintain the DataLake cybersecurity posture with regards to data governance and cybersecurity standards by working with other stakeholders (e.g., Data Architect, Data Assessment Office, Cybersecurity Office).
• Improve and maintain the DataLake service levels for reliable data flow, health of infrastructure (i.e., compute and storage).
• Improve and maintain the total-cost of ownership of the DataLake; this activity includes raising efficiencies around FinOps, CloudOps.
• Improve and maintain the architecture transforming data between the DataLake and a distributed search and analytics engine (e.g., ElasticSearch)
• Lead the technical evolution of the DataLake by conducting the following activities (non-exhaustively) exploring new methods, techniques, algorithms (e.g., data meshes, AI/MLOps infrastructure).
• Improve and maintain the data model, data catalogue (e.g., event data, batched data, persisted, ephemeral).
• Work with the Data Architect to effect best practices to the engineering organization.
• To implement features by defining test, develop feature and associated automated tests. If appropriate, implement security tests and load tests.
• Write and review the necessary technical and functional documentation in documentation repositories (e.g., backstage.io, JIRA, READMEs).
• Work in an agile, cross-functional multinational team, actively engaging to support the success of the team.

Requirements:

Education

• Bachelors in Computer Science or Information Technology
• Master’s degree in Computer Science or Data Science, if applicable

Essential Skills/Experience

• Proficiency in designing, implementing ETL data pipelines (with structured or unstructured data) using the frameworks like Apache Dataflow / Apache Beam, Apache Flink; proficient in deploying ETL pipelines into Kubernetes cluster in Azure cloud either as virtual machines or containerized workloads.
• Proficiency in designing, implementing data lifecycle management using scalable object-storage systems like MinIO (e.g., tiering, object expiration, multi-nodal approach)
• Proficiency in programming languages in Java, Kotlin with a focus around design and development for scalable applications with microservices and monolith approaches.
• Proficiency in developing performant abstract data structures (e.g., deterministic data lookups versus heuristic data lookups); able to conduct independent research of methods, techniques and algorithms.
• Demonstrated application of working with Continuous Integration and/or Continuous Delivery models; you are expected to be familiar with using Linux (e.g., shell commands)
• Proficiency in distributed source code management tools like GitLab, Github and practice GitOps
• With respects to ETL pipelines, you are expected to demonstrate proficiency in the following.
  • pipeline configuration using Gitlab
  • environment management using Gitlab; it’s a bonus if you have demonstrated experience in deployment management (e.g., canary, blue/green rollouts) using Gitlab
• Familiar with cloud deployment strategies to public clouds (e.g., Azure Cloud, AWS, GCP) and Kubernetes using virtualized and containerized workloads (e.g., Kaniko, Docker, Virtual Machine)
• Good communication skills in English

Desirable Skills/Experience

• Working knowledge of designing application with a “shift-left” cybersecurity approach.
• Working knowledge of other languages (e.g., Python3, Scala2 or Scala3, Go, TypeScript, C, C++17, Java17)
• Implement event-driven processing pipelines using frameworks like Apache Kafka, Apache Samza
• Familiar with the cloud deployment models (e.g., public, private, community and hybrid)
• Familiar with the main cloud service models: Software as a Service, Platform as a Service and Infrastructure as a Service.
• Familiar with designing and/or implementing AI/MLOps pipelines in public cloud (e.g., Azure, AWS, GCP)

Essential / Desirable Traits

• Possess learning agility, flexibility and pro-activity
• Comfortable with agile teamwork and user engagement

Detail:

• Location: Jurong Island, Singapore (Transport provided at designated point)
• Employment Type: Permanent  
• Compensation: Competitive Salary with AWS and 3 Months Variable Bonus  

Responsibilities:

• Oversee maintenance and instrumentation activities in manufacturing plants to ensure safe and smooth operations.
• Coordinate and execute major field maintenance projects, prioritizing worker safety and facility integrity.
• Liaise with internal and external stakeholders to coordinate maintenance activities, ensuring timely completion and minimal disruption to plant operations.
• Conduct instrumentation application studies and modify plant facilities to align with technical specifications and business requirements.
• Conduct training sessions for staff and contractors to enhance their skills and competencies.
• Implement management systems based on ISO 9001, ISO 14001, and SS506 standards.

Requirements:

• Bachelor's degree in Electrical Engineering with a focus on Power/Energy Modules.
• Basic knowledge of programmable logic controllers (PLC) and human-machine interfaces (HMI) is advantageous
• Strong analytical and problem-solving skills.
• Ability to communicate effectively with staff across different functions and contractors. A spirit of collaboration and teamwork is essential.

How to Apply:

Interested candidates are invited to forward their CVs in MS Word format to [email protected]

Reg No: R1549345
Triton AI Pte Ltd  
License No: 21C0661

Job Description

Our Company is an innovative, global healthcare leader that is committed to improving health and well-being around the world.  Our product offering categories include oncology products, vaccines, infectious diseases and animal health. We continue to focus our research on conditions that affect millions of people around the world while expanding our strengths in areas like vaccines and biologics.  We also devote extensive time and energy to increasing access to medicines and vaccines through far-reaching programs that donate and deliver our products to the people who need them.

Operation Support Specialist (OSS) is part of the Integrated Process Team (IPT) belonging to our Manufacturing Division, where we deliver cost effective medicines and consumer healthcare products to patients around the world every day through innovation, technical and scientific excellence. Our Pharmaceutical network includes professionals at over 40 locations engaged in providing technical support to new product development, manufacturing and supply.

Production Engineering​ (PE) Intern

As part of the Production team in Singapore, the intern will be able to learn the different manufacturing process, operational systems and activities that support pharmaceutical manufacturing. He/she will be expose to the various process, systems and activities associated with cGMP manufacturing operations within IPT.

The PE intern key responsibilities are as follows:

• Assist in the management of cGMP documentation
• Assist in conducting daily tier meetings between operators, engineers and managers
• Collect and analyze operational data to drive productivity
• Work on continuous improvement activities that help to improve the current operation processes and systems
• Actively participate in group meeting discussions and continuous improvement. Collaborate with colleagues whenever possible to achieve both operational and project goals.

Job Requirements:

• Current pursuing a Diploma in a technical field, preferably in a science or engineering.
• Demonstrated capability in application of sound engineering and scientific principles, project management skills and structured / analytical problem-solving techniques
• An excellent team player who is able to readily take on responsibilities and work independently
• Strong interest in working in an engineering and operational environment
• Excellent communication and facilitation skills
• Have a positive, proactive, can-do attitude
• Keen to learn

Who we are

We are driven by our purpose to develop and deliver innovative products that save and improve lives. With 69,000 employees operating in more than 140 countries, we offer state of the art laboratories, plants and offices that are designed to Inspire our employees as we learn, develop and grow in our careers. We are proud of our 125 years of service to humanity and continue to be one of the world’s biggest investors in Research & Development.

What we look for

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.

INVENT.

IMPACT.

INSPIRE.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively for the common good. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

• To design and independent review of design submissions of major civil engineering works. 
• Undertake structural analysis, calculations and prepare design sketches and drawings indicating arrangement and design intent for a variety of transportation structures. 
• Involved in prestressed/post-tension concrete and steel structure design 
• Conduct engineering assessments and evaluations related to existing structures and/or structural alternatives and prepare technical reports documenting the results. 
• Liaise/coordinate with other disciplines/departments in preparation of reports and design packages for multi-disciplinary projects. 
• Communicate with clients, sub consultants, approving agencies, etc. for purposes of obtaining design information, presenting design alternatives, and expediting approvals 

• The candidate will be responsible to support the global Voice infrastructure, including Incident, Problem, and Change Management;
• Voice Services include:
• Trading telephony (IPC Trading Telephony);
• Intercom (SpeakerBus);
• Standard telephony (Cisco IP Telephony 12.x);
• The successful candidate should be able to identify specific improvements within Network Services standards or processes and work with other ENS teams to take action on;
• Successfully receive technical escalations and independently provide solutions to resolve high impacting network incidents. Expertly conduct root-cause analysis for major problems and drive the troubleshooting to resolution;
• Point of escalations for offshore Level1 and Level2 for incident management;
• Communicate with business units during projects and incidents (Severity 1 and 2 bridges);
• Operational acceptance of new deployments and create technical documentation for as built environment
• Hands-on experience with Voice Technologies;
• Voice Network Skills:
• IPC Unigy Trading Telephony
• Speakerbus;
• Cisco IPT (Release 12.x);
• Avaya System and Session Manager;
• Strong knowledge and experience with VoIP technologies (H.323 & SIP)

Job Description
We are seeking a highly-skilled, technology-driven IT professional with a deep understanding and extensive experience in managing application security, performance monitoring and API gateways. The ideal candidate must demonstrate practical expertise in tools like Imperva, Akamai, Apigee, AWS API Gateway, Tibco Mashery, Splunk, Dynatrace & etc.

The successful candidate will join SIA Group's IT Infrastructure team and will be responsible for the following:
•Implement, refine, and oversee IT security measures focusing on enhancing the application security using tools like WAF and bot control. You will be expected to devise methods and strategies to improve application security.
•Manage API gateway, and work with development teams to ensure seamless and secure data transit between services. Knowledge of Apigee and Tibco Mashery will be considered a significant advantage.
•Leverage your hands-on expertise in application performance monitoring to ensure optimal system performance and identify potential areas of improvement.
•Proficiently use software tools like Imperva, Akamai, Dynatrace, and Splunk to meet operational needs and project requirements, demonstrating an agile response to changing tech needs.
•Project management, including responsibility for the initiation, planning, design, execution, monitoring, controlling, and closure of large-scale IT infrastructure projects.
•Keep abreast of the latest technologies in IT, network, and cloud computing spaces, with a willingness to continuously learn and implement new technologies and trends.
•Note: You could be posted to any subsidiary in SIA Group.

Requirements
•A bachelor’s degree in information technology, Computer Science, or a related field.
•A minimum of 5 years of experience in IT with expertise in application security, API management, network & cloud computing.
•Expert-level skills with tools like Imperva, Akamai, and Apigee.
•Proven experience in managing large-scale infrastructure projects from initiation to closure.
•Excellent problem-solving skills and the ability to communicate complex technology concepts clearly.
•AWS/Azure Solution Architect, PMP, or other relevant certifications are highly desirable.

Responsibilities :

• Experience in integrating vision systems with automated processes, motion control based on model data, mathematical modeling experience and creating software solutions.
• Work in a multi-discipline team to aid in the collection and validation of system requirements.
• Create automated inspection and guidance solutions using vision and other sensing technology.
• Provide hands-on implementation and mentoring.
• Create innovative technical concepts, ensure costing and schedule to successfully deliver the project.
• Maintain knowledge of new vision, automation and sensing technology.
• Detailed design specification generation.
• Provide internal and on-site integration support.
• Aid in the creation of test plans and documentation.

Requirements :

• Bachelor's Degree in Electrical Engineering or Mechanical Engineering with min three (3) years of relevant experience.
• Experience working with vision system database.
• Knowledge of camera, light, and lens selection for applications ranging from defect detection to part location.
• Programming background with high-level languages such as Visual C# WPF, C++ and Python.
• Experience in developing vision system with Halcon and Opteon camera.
• Good knowledge in Machine Vision programming and experiences.
• Good experience on automation controls, motors & sensors like PLC, CTC, Beckoff PC and controllers, Servo & Stepper motors.
• Familiarity with wiring/cabling size/terminations and load/temperature requirements.
• Familiarity with industrial machinery design.
• Skilled in the utilization of statistical analysis.
• Required to travel regionally (average 20% of the time).
• 5 days work week.
• Transport pick-up at Bedok MRT station.

To represent Spirax Sarco Pte Ltd as the market leader in steam system design, and in providing expertise, solutions, and sustainability to our customers. To offer professional customer service in developing long-lasting relationships and partnerships; demonstrating our core values of Safety, Collaboration, Customer Focus, Excellence, Respect, and Integrity in our daily work activities.

We are seeking a highly motivated and detail-oriented Sales Engineer to join our team.

Duties & Responsibilities

• Responsible for F&B and General Industry
• Actively pursue new clients and promote Spirax Sarco’s product range to an existing cliental base
• Evaluate customer requirements to map out solutions and recommend and propose steam system services, improvements and upgrades
• Recognize and convey potential areas of opportunity to the marketing and business development team
• Negotiation, closing of sales, and conduct product presentations
• Preparation of tender bids for project quotes with technical and commercial negotiations
• System commissioning with the Service team, if required
• Achieve orders, sales, and profit targets set by the General Manager
• Undertake a business plan for the assigned industrial sector in accordance with set and agreed to KPIs and Company standards
• Maintain customer records and proactively plan customer account activities and objectives through CRM
• KPIs at weekly and monthly intervals or as directed by the General Manager
• Work closely with all supporting departments including Sales & Service Support, Warehouse & Distribution, and Finance departments to achieve the company’s objectives

Qualifications / Experience

• Degree in Engineering or Diploma with relevant work experience. Mechanical Engineering background would be an advantage
• 3 to 5 years experience in the steam or relevant industry
• Proven genuine desire to sell and ability to work towards targets and deadlines
• Demonstrate customer service skills and appropriate business presentation
• Proficient computer skills (i.e. Microsoft Office and Dynamics CRM)
• Strong interpersonal skills, self-motivated and positive work attitude
• Team player
• Possess a valid Class 3 driving license and own vehicle
• Willing to travel for business trip (if needed)
• Suitable candidates with relevant knowledge and experience will be considered for the senior position

• Act as the first point of contact for clients with issues concerning their computer systems and equipment.

• Interact with clients via phone, email or chats and provide concise written/verbal instructions.

• Keep track of system issues and adhere to the agreed timeline until an issue is resolved.
• Follow up with clients, ensuring their computer systems are functioning properly after troubleshooting.
• Proficient with Ariba Procurement tool & software.
• Maintain procedural documents and reports.
• Monitor and maintain computer networks and configure operating systems.
• Diagnose, troubleshoot, and resolve issues using customer input.
• Learn and work with emerging technologies.
• Follow standard procedures to resolve issues by connecting them to relevant internal departments.
• Provide prompt, accurate feedback to customers.
• Ensure proper documentation of all issues.
• Prepare prompt, accurate reports. 
• Document technical knowledge in the knowledge database.
• Train people on how to use different systems.
• Monitor daily performance of technical systems. 
• Help companies deploy new software or hardware systems.

• Good to have DIPLOMA or NITEC with 2-3 Years for Working experience
• Excellent analytical and problem-solving skills.
• Proficient with Ariba Procurement tool & software.
• Well-versed in all Microsoft Office applications, especially Excel, Word, PowerPoint, and Outlook
• Strong verbal and written communication skills.
• Good interpersonal skills.

#itsupportengineer #ITsupport #ITTechnician

• Full-spectrum consultant roles for international healthcare clients in strategically relevant projects.
• Develop from foundational to professional levels consultancy environment within highly motivated teams.
• Opportune in transferable skillsets to take on potential key roles, build and shape our organization.
• Excellent career development and growth opportunities in a global premier consulting organization.
• Structured training program and peer mentoring system towards competence and personal growth.

• Min 4 years in Manufacturing-IT, Engineering Automation, preferably in the field of pharmaceuticals
• Min 1 year experience in end to end automation implementation project cycle eg. DCS, MES, OIS PI Historian, if any

1. MES (manufacturing execution system): WERUM PAS|X, Emerson Syncade, POMSnet, Lonza MODA etc.
2. DCS (distribution control system): Emerson DeltaV, Yokogawa Centum, Siemens PLC, OSI PI, Historian etc.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345
Triton AI Pte Ltd
License no. 21C0661

• Up to $7,000 with 2 months Variable Bonus, Permanent Position
• West Singapore
• Pharmaceutical Industry Experience is a MUST
• Experience in MES, DeltaV or OSI PI

• Up to $5500 + Fixed Allowances $300
• Permanent Role with AWS and Variable Bonus
• MNC Chemical Plant, Jurong Island with Company Transport Provided at Jurong East
• Experiences in fixed or rotating equipment and piping maintenances are essential

Responsibilities:

• Lead a team of mechanical supervisors and contractors in performing all the plant inspection and modification works to ensure work are carried out timely, safely and with good maintenance practices with no disruption to plant operations.
• Manage and lead the plant painting program to ensure the integrity of plant facility.
• Coordinate with plant operators and other maintenance groups in the execution of plant modifications works with no compromise to safety of workers and integrity of facilities.
• Conduct and arrange training for staff and contractor to enhance their skill and competency levels.
• Implement management systems based on standards stipulated under ISO 9001, ISO 14001 and SS651.
• Maintain proper documentation and filing of inspection records and reports in Data Management System.

Requirements

• Degree in Mechanical Engineering or Material Engineering.
• Minimum 2 years of relevant work experience in fixed equipment and piping work or rotating equipment related to petrochemical, oil and gas industry.
• Good analytical & problem-solving skills
• Ability to communicate with staff in different functions & contractors, strong spirit of collaboration & teamwork.

Interested candidates can forward their CVs in MS Word format to alex@triton-ai.com

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

This position shall be part of the Field Technical Quality and Audit Division

Roles & Responsibilities

• To conduct Quality check for all equipments prior handing over to the Customers or Service Maintenance Division.
• To support, follow-up, liaise and solve all quality technical issues at job site.
• To provide guidance and training for the team.

Job Requirement

• Diploma in Electrical or Electronics Engineering discipline.
• At least minimum 15 years of track record in performing Lift and Escalator Quality check and trobleshooting.
• Good communications (written and verbal) and problem solving skills.

Job Description

Contact Centre Platforms team is responsible for the design, solutioning and implementation of IT applications for contact centres located worldwide, operate 24 by 7. The solutions involve several technology stacks – including but not limited to computer telephony integration and routing capabilities, voice & screen recording and various integration technologies with backend systems. This team aims to deliver high performance and resilient IT applications to contact centres, supported by other IT infrastructure teams such as network, info security etc.

Our current contact centre system is running on Genesys Engage on prem with Workspace Edition 8.5/9. It handles voice and SMS text channels with integration to a case and knowledge management tool that provides a single interface for contact centre agents to handle interactions with customers. We also have a screen and call recording system with speech analytics on Verint. There is on-going exercise for a next new generation contact centre platform that is scalable, flexible and nimble to support dynamic business needs, improve customer experience and effectively manage contact centre operations at an optimal cost.

We are looking for candidate who is having strong IT programming skills and with positive working attitude. This job assignment will allow you to continue strengthen your technical skills while solving the business challenges, with an ideal platform to develop your leadership skill. It will also provide an opportunity to expose yourself to the SIA contact centre domain knowledge and technical skills on how to manage the existing contact centre platforms.

This role is expected to work based on Singapore office hours, at time you will need to work outside of the office hours due to project deployment or to handle incidents.

What you will do:

• Understand business requirements and propose the technical end to end solution for contact centres. This includes working with relevant IT department such as infrastructure, IT security and network teams to validate the solution proposed before presenting solution to architecture committee for approval.
• Work closely with product owner and project team members (within and beyond the squads) on solutioning/project initiation, implementation and post-implementation support which support phases of SDLC and/or Agile/SCRUM sprints/delivery.
• Maintain and modify the existing SIA Genesys call flow codes, covering Genesys GVP VXML and orchestration ORS SCXML codes, along with the maintenance of the Genesys Agent Desktop application used in the contact centres. This also includes developing and maintaining Genesys middleware code integrating of the contact centre platform to various SIA systems such as CRM, booking system etc.PS: Successful candidate will be exposed to the required technical skill related to contact centre platforms.
• Work with Product Owner to prepare / review test scenarios and test cases, support all UAT related activities to verify that the user requirements are met.
• Provide technical guidance to Level 1 support team
• Work with other technical team members to plan on the contact centre software component upgrade
• Troubleshoot and resolve all technical challenges as appropriate in a thorough and timely manner - prior to and after systems are on production.
• Demonstrate good grasp of contact centre technology and future trend.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements:

• Possess a degree in Information Technology with minimally 2 years of IT projects experience.
• Strong skills in software development tools and techniques including Java, JavaScript,.Net, Web Services, JSON, SQL, C++,Python with cloud based CICD deployment.
• Experience in various project development lifecycles such as SDLC & Agile/SCRUM delivery
• Excellent communication skills to articulate solutions to technical and non-technical audience and get buy-in
• Strong team player with the ability to take ownership and deliver independently
• Possess initiative, drive and excellent attention to detail
• Able to learn fast, work under pressure with tight deadlines and/or multiple projects
• Preferably but not mandatory, with prior working experience to develop the calls routing flow and interactive voice response (IVR). This includes good understanding of the dependent infrastructure setup required for contact centre platforms such as voice gateway and SIP trunks to manage various contact centre hotlines and virtual desktop infrastructure setup, aligning to cyber security landscape respectively. Any prior technical experience to migrate the on prem contact centre system to cloud-based solution will be an added advantage too.
• PS:The job provides an avenue for the successful candidate to learn and equip oneself with the adequate technical knowledge related to contact centre platforms. This could be in forms of on or off the job training.

Do you have proven track record in Mainframe Db2 Data administration? Are you an expert when it comes to IBM zOS Db2 Administration and SQL scripting?

We’re looking for an IT Mainframe Data engineer – atrium discovery and dependency mapping to:

• integrate the EDP releases according to the EDP release rollout plan

• perform zOS Db2 SQL Tuning

• maintain the zOS Db2 housekeeping

• analyze discovery results and take corresponding actions

• manage RFC and internally built Db2 database artifacts

• provide reports and KPIs

Your team

You’ll be working in the POD Data Integration and Recovery team in Singapore. Our role is to manage the application change requests, implement all the object changes into the different environments, manage Db2 metadata, attend and support installation to production, IPM in context of zOS Db2 and performance tuning monitoring of Db2 changes and consulting for Db2 physical design. As a Mainframe data engineer, you'll play an important role in change and run the bank including CS Transformation.

Your expertise

• ideally 5 years of experience in a similar role, focusing on IBM zOS Db2 Administration, finance sector background a plus

• great IBM zOS Db2 Administration and SQL Scripting skills

• firm grasp of Mainframe zOS operating systems

• knowledge of infrastructure and dependency data, like server and subsystem application relations

• analytical, logical and enjoy solving problems

fluent in English is required to support local client base

Job Summary:
The Production Lead Engineer will be responsible for overseeing and managing the production process of chemical products within the organization. This role requires a strong background in chemical engineering, production management, and quality control, as well as the ability to lead and mentor a team. The incumbent will play a key role in ensuring the efficient and safe production of chemical products while adhering to industry standards and regulatory requirements.

Responsibilities:

• Oversee and manage the overall production process, including planning, scheduling, and coordination of resources to ensure timely and efficient production of chemical products.
• Implement and maintain quality control measures to ensure that all produced chemical products meet the required quality standards and specifications.
• Identify opportunities for process optimization and efficiency enhancement and lead the implementation of improvement initiatives to maximize production output and minimize waste.
• Provide leadership and guidance to the production team, including training, mentoring, and performance management, to ensure a skilled and motivated workforce.
• Ensure compliance with safety protocols and regulations to maintain a safe working environment for all production personnel and to prevent accidents or incidents.
• Oversee inventory levels and ensure that raw materials and finished products are efficiently managed to meet production demands and minimize excess inventory.
• Analyse and resolve any production-related issues or challenges, working collaboratively with cross-functional teams to implement effective solutions in a timely manner.
• Maintain accurate documentation of production processes, including standard operating procedures, production reports, and quality control records, to ensure compliance with regulatory standards and facilitate knowledge sharing.
• Monitor production costs and implement strategies to optimize production expenses while maintaining product quality and meeting production targets.
• Stay updated on industry trends, technological advancements, and best practices in production engineering, and integrate relevant knowledge to enhance production processes and overall efficiency.
• Develop detailed project plans for the implementation of cultural change initiatives, ensuring alignment with data-driven insights.
• Foster a culture of continuous improvement by collecting feedback, iterating on strategies, and adapting cultural change initiatives based on ongoing data analysis.

Requirement:

• Bachelor's or Master's Degree in Chemical Engineering or a related field.
• Minimum of 7 years of experience in production management within the chemical industry, with a strong understanding of production processes and quality control systems.
• Proven leadership experience, with excellent interpersonal and communication skills.
• Proficiency in production management software and tools.
• Thorough knowledge of safety and regulatory standards related to chemical production processes.
• Strong analytical and problem-solving skills, with a focus on process optimization and continuous improvement.
• Ability to work effectively in a fast-paced and dynamic production environment

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Responsibilities:

• Provide expert consultancy in equipment, process, facilities, and utilities qualification, GMP Compliance, process validation, Computer System Validation (CSV), and manufacturing operations management.
• Deliver Risk Management and Quality Management services for Pharmaceutical Manufacturing Operations Projects.
• Conduct sFAT and review vendor turnover package documents for Ultra-Diafiltration skid, chromatography columns, and supporting components.
• Manage change controls for continuous improvement projects and coordinate with cross-functional teams to implement changes.
• Author and execute test scripts for engineering changes.

Requirement:

• Bachelor's degree in Chemical Engineering, Pharmaceutical Sciences, or a related field.
• Proven experience in pharmaceutical downstream manufacturing experience who have done some CQ.
• Strong understanding of regulatory requirements, including FDA and EMA guidelines.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Description

The successful candidate will join SIA Group's IT Infrastructure team and will be responsible for the following:
• Work closely with internal stakeholders and external vendors to efficiently manage and deliver EUC projects, ensuring successful implementation within defined timelines and budgets.
• Troubleshoot technical issues related to end-user computing, encompassing both hardware and software components. Proactively address any challenges that may arise, striving to minimize downtime and enhance user experience.
• Take ownership of administering, maintaining, and supporting key Microsoft technologies, including Active Directory, Azure AD, Intune, and O365. Ensure these services are operating optimally and securely.
• Lead a team of EUC field engineers, fostering a collaborative and supportive environment. Identify team skill development opportunities.
• Oversee the management and administration of end-user devices, such as laptops, smartphones, and tablets, ensuring they are up-to-date, secure, and compliant with organizational standards.
• Develop, update, and maintain comprehensive technical documentation, including user guides, process documentation, and training materials. This will facilitate efficient onboarding and support for end-users.
• Collaborate closely with other IT team members and various departments to ensure the seamless delivery of IT services. Promote effective communication and cooperation to achieve common goals.
• Stay abreast of emerging technologies and industry trends. Participate in evaluating and implementing new solutions that align with the organization's evolving needs and improve the overall IT infrastructure.
• Coordinate with vendors and third-party service providers to resolve issues promptly and ensure the efficient delivery of IT services. Maintain strong vendor relationships to leverage expertise and resources when necessary.
• Provide exceptional customer service and support to internal clients regarding EUC-related concerns. Act as a point of contact, responding promptly to inquiries and ensuring high levels of user satisfaction.
Note: You could be posted to any subsidiary in SIA Group.

Requirements

•A bachelor's degree in Information Technology, Computer Science, or a related field (preferred).
• A minimum of 3 years of experience in an EUC Engineer role or a similar IT support role.
• Advanced knowledge of Microsoft Active Directory, Azure, O365 and Intune.
• Strong troubleshooting and problem-solving skills.
• Excellent oral and written communication skills, with the ability to explain complex technical concepts to non-technical users.
• Exceptional customer service and interpersonal skills, with a focus on building relationships with internal clients.

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.   

• Installation, re based desktops, notebooks, printers, scanners hardware components. Examples of such components are hard disk drive, CD-ROM drive, DVD-ROM drive, CD/DVD writer, multimedia kit, random access memory, processors etc. 

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express
• Installation of customer’s access and in-house applications. 
• Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.  
• Printer Maintenance  
• Provide Offsite Standby support for emergency incidents / cases after office hours on a rotational basis amongst the team personnel.
• Duty event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.  

• Good to have at least a Professional Certificate/NiTec /Diploma/ Bachelor’s Degree level in Computer Science/ Information Technology or equivalent.
• Good to have min 1-3 years’ experience in Desktop Support
• Able to work in a banking environment and open for shift work in case required. 
• Proficient in Microsoft Office applications (emails, Excel)
• SCCM (familiar with packaging) & have printer troubleshooting experience.
• Good to have EUC Support, IT helpdesk /IT support experience desirable.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Role Overview:

Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world’s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere—with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!

We are seeking a Distributed Cloud Support Engineer who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating internal Engineering communications into clear, concise directions for customers and partners. You are passionate about helping our customers tackle problems. You will provide support via phone, email, Slack and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company.

Sounds interesting? Read on!
 

What You’ll Do:

• Fix reported issues and advocate for the customer.

• Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal.

• Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles.

• Critical issue management and customer assurance when handling reported issues.

• Coordinate fixes by engineering or Site Reliability Engineers (SREs) when required and relay appropriate information to our partners and customers.

• Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution.

• Training and enabling our service partners to ensure that they can sufficiently support customer issues.

What You’ll Bring:

• Bachelor’s degree in engineering or equivalent practical experience such as having 2 or more years of experience working in an operations environment or background in customer service/support and IT, network, or IT security incident management.

• Strong understanding of Networking and Layer 7 Protocols as well as experience in security product/solutions experience is preferred.

• Familiarity with Container technologies (Docker and Kubernetes) as well as public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred.

• Ability to read different scripting and automation (Python, Shell and Ansible).

• Knowledge of Data Representation types (XML, JSON and YAML) and Virtualization technologies.

• Phenomenal communicator with English, independent, collaborative and possess strong troubleshooting skills with the ability to prioritize and multitask when leading sophisticated technical issues.

• This role requires availability outside normal business hours with some travel may be required (less than 10%) to align with the distributed team or to respond to critical security events.

What You’ll Get:

• Hybrid working mode

• Career growth and development opportunities  

• Recognitions and Rewards

• Employee Assistance Program

• Competitive pay, comprehensive benefits, and cool perks

• Culture of Giving Back

• Dynamic Diversity & Inclusion Interest Groups

Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!

#LI-BH1

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

• Build and optimizing ‘big data’ data pipelines, architectures and data sets.
• Performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• To support and develop Data modeling, Implementation activities.
• Strong analytic skills related to working with unstructured datasets.
• Build processes supporting data transformation, data structures, metadata, dependency and workload management.
• Manipulating, processing and extracting value from large disconnected datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Perform CI/CD Activities, Deployment activities in both cloud and on premises or as required.

• Experience with Data engineering tools (Python, Scala, Hadoop).
• Experience with relational (oracle, MySQL, MS Sql) or NoSQL databases, including Postgres and Cassandra.
• Experience with data pipeline and workflow management tools.
• Experience with stream-processing systems
• Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala,etc
• Experience on Cloudera/ Data bricks/ Snowflakes platforms will be added advantage
• Experience with Cloud (Aws, Azure or Google).